Postal Service: Progress Made in Restoring Deteriorated Northern Virginia Mail Service

Highlights

Pursuant to a congressional request, GAO reviewed the status of mail delivery operations in northern Virginia.

Full Report

Full Report (26 pages)

Office of Public Affairs

Chuck Young

Managing Director

youngc1@gao.gov

(202) 512-4800

Topics

Government Operations

Customer serviceStaff utilizationMail delivery problemsMail transportation operationsPersonnel managementPostal facilitiesPostal servicePostal service employeesExpenditure of fundsConstruction