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Aviation Certification: FAA Needs to Strengthen Its Design Review Process for Small Airplanes

GAO-21-85 Published: Nov 16, 2020. Publicly Released: Nov 16, 2020.
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Fast Facts

The Federal Aviation Administration is significantly changing how it reviews and certifies designs of small airplanes to improve safety, reduce regulatory cost burden, and spur innovation and technology.

In 2016, the FAA shifted from prescriptive design requirements to performance-based safety regulations—specifying results but not prescribing methods to achieve them. But, the FAA hasn't developed performance measures for the revised regulations or a plan to do so. Also, the FAA staff needs more information on the new approach.

We recommended that the FAA develop performance measures and information for staff to address these problems.

Small plane

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Highlights

What GAO Found

The Federal Aviation Administration (FAA) has taken steps to implement new performance-based safety regulations when reviewing small airplane designs. Performance-based regulations specify required results but do not prescribe any specific method for achieving the required results. FAA began reviewing applications under these new regulations in 2017, so it is early in its implementation of this new approach. However, FAA has faced delays and challenges in its initial design reviews under this new approach. For example, FAA staff who perform design reviews expressed uncertainty about the level of detail that applicants need to provide when showing how their designs meet the new regulations. According to the staff and GAO's review, this and other challenges are partly due to a lack of guidance on how to address issues created by this new approach.

GAO has noted the importance of agencies' ensuring that staff have the information they need to achieve intended objectives. FAA officials stated that they provided training on the new process, but FAA staff described the training as high level and said more detailed information, including updated guidance, is needed. FAA officials stated they are planning to provide virtual training in November 2020 due to the COVID-19 pandemic. However, it is unclear whether the planned training will provide the information needed to address the previously mentioned challenges. Taking steps to provide additional information to FAA staff would help address the challenges staff are facing, reducing potential delays and inconsistencies in reviews and ensuring airplane designs fulfill FAA's safety requirements.

FAA has not developed performance measures for the revised regulations or a plan to develop such measures. FAA noted that the intent of its shift to performance-based regulations was to improve safety, reduce regulatory cost burden, and spur innovation and technology adoption for small airplanes. GAO has previously noted the importance of using performance measures to assess whether agencies' efforts are achieving their intended goals. FAA officials stated that they have not been directed to develop performance measures specific to the implementation of performance-based regulations for small airplanes and do not have a plan to do so. Without performance measures, FAA will face difficulties in determining the effects of the revised regulations. FAA officials and some industry stakeholders stated that performance-based regulations will lead to improved safety outcomes and provided examples of new technologies that would benefit from this approach.

Examples of Small Airplanes Subject to the Federal Aviation Administration's Regulation

Examples of Small Airplanes Subject to the Federal Aviation Administration's Regulation

Why GAO Did This Study

FAA is undergoing a major change in how it reviews and certifies the designs of small airplanes. The Small Airplane Revitalization Act of 2013 directed FAA to streamline its design reviews to improve safety, regulatory cost burden, innovation, and technology adoption. In 2016, FAA shifted from prescriptive design requirements to performance-based regulations. The FAA Reauthorization Act of 2018 directed GAO to review FAA's implementation of these regulations.

This report examines: (1) FAA's implementation of performance-based safety regulations for small airplanes and (2) FAA's efforts to measure the effect of these regulations on safety, regulatory cost burden, innovation, and technology adoption.

GAO reviewed FAA documents and interviewed FAA staff who perform design reviews in 4 of FAA's 8 certification offices, which handled the majority of projects FAA reviewed under the new regulations. GAO also interviewed industry stakeholders, including a selection of different types of manufacturers that have submitted an application under the new approach.

Recommendations

GAO is making 7 recommendations to strengthen FAA's implementation of its new regulations, including that FAA provide staff with more information on how to implement the new approach and that FAA take steps to develop performance measures. DOT concurred with the recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status Sort descending
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should take steps to develop performance measures to evaluate the effects of Part 23 performance-based regulations on safety, regulatory cost burden, innovation, and technology adoption for small airplanes. (Recommendation 7)
Open
As of August 2023, FAA developed and is tracking the following metrics: (1) participation in standards development; (2) number of standards issued each year; (3) number and time for FAA acceptance of standards. We will continue to monitor FAA's progress in implementing this recommendation, specifically with respect to developing and tracking performance measures related to safety, regulatory cost burden, innovation, and technology adoption.
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should assess the resources needed to efficiently implement Amendment 64. (Recommendation 1)
Open
As of August 2023, FAA's Aircraft Certification Service (AIR) appointed an executive with direct accountability for consensus standards-related activities and created a Consensus Standards Management Branch to support these efforts and ensure that FAA support requirements and activities are properly coordinated and aligned to agency priorities. DOT also noted that AIR has also been tracking measures of effectiveness for its Amendment 64 implementation, including: participation in standards development relative to FAA priority; number of standards issued each year relative to FAA priority; and number and time for FAA acceptance of standards. We will continue to monitor FAA's progress in implementing this recommendation.
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should provide information to staff to address their uncertainty regarding (1) the circumstances in which an issue paper is required, and (2) how to ensure staff's concerns are documented and resolved in situations in which staff are not to use an issue paper. (Recommendation 4)
Open
As of August 2023, DOT noted that FAA is working to improve the issue paper process by providing improved guidance on when using an issue paper is appropriate, and developing an issue resolution process to address staff concerns raised during the review process. FAA anticipates this guidance will published by May 31, 2024. We will continue to monitor FAA's progress in implementing this recommendation.
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should implement a strategy to regularly collect, address, and share information and guidance resulting from employees' feedback regarding implementation of Amendment 64. (Recommendation 5)
Closed – Implemented
In 2020, FAA was in the midst of a major change in how it reviewed and certified the designs of small airplanes. For decades, FAA required that designs for small airplanes meet requirements specified in federal regulations. In December 2016, FAA issued a final rule to replace its prescriptive design requirements with performance-based regulations (Amendment 64 regulations). Performance-based regulations state requirements in terms of required results but do not prescribe a specific method for achieving the required results. Applicants must show how their design complies with each performance-based regulation by using a "means of compliance," which is a detailed design standard that, if met, accomplishes the safety intent of the regulation. FAA staff must review and accept an applicant's proposed means of compliance, which includes determining that the means of compliance shows the design meets the safety intent of the regulations. In 2020, GAO reported that FAA staff had faced various challenges conducting certification reviews, due in part to a lack of guidance addressing issues created by Amendment 64's new approach. FAA officials told GAO there was not a formal feedback mechanism to gather input from aircraft certification office staff and others on the implementation of Amendment 64. GAO noted that when implementing agency reforms, one leading practice is to develop a two-way continuing communications strategy that enables management to collect and respond to employee feedback regarding the effects of potential reforms. Developing a strategy to regularly solicit and respond to employee feedback regarding implementation of Amendment 64 would enable FAA to continuously address emerging issues and share information with staff tasked with implementing Amendment 64. Therefore, GAO recommended that the Executive Director of the Aircraft Certification Service implement a strategy to regularly collect, address, and share information and guidance resulting from employees' feedback regarding implementation of Amendment 64. In 2023, GAO confirmed that FAA had implemented a strategy to regularly solicit and respond to employee feedback regarding implementation of Amendment 64. In September 2022, FAA developed a feedback form for employees working on Amendment 64 projects to submit, which includes questions on how beneficial Amendment 64 was to the project, whether certain issues came up during the review, and an option to leave open-ended feedback and suggestions on Amendment 64. FAA officials ask staff to submit the form when they complete an Amendment 64 review, but staff can also submit it anytime. FAA also provided documentation of multiple outreach meetings held with FAA staff from 2020 through 2022, as well as planned sessions for 2023, which included discussion of Amendment 64 as well as updated information and guidance on the Amendment 64 process based on feedback provided by employees. Through these efforts, FAA is better positioned to help ensure that aircraft certification office staff have the necessary direction to implement Amendment 64 consistently and efficiently.
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should implement a method to track Amendment 64 projects by certification basis. (Recommendation 6)
Closed – Implemented
In 2020, FAA was in the midst of a major change in how it reviews and certifies the designs of small airplanes. For decades, FAA required that designs for small airplanes meet requirements specified in federal regulations. In December 2016, FAA issued a final rule to replace its prescriptive design requirements with performance-based regulations (Amendment 64 regulations). Performance-based regulations state requirements in terms of required results but do not prescribe a specific method for achieving the required results. Typically, FAA staff in the aircraft certification offices determine whether a product complies with applicable regulatory standards and approves products for certification by issuing a type certificate, amended type certificate, or supplemental type certificate (depending on the circumstances). FAA's Small Airplanes Standards Branch (SASB) was responsible for overseeing the implementation of Amendment 64. In 2020, GAO reported that although SASB officials said that they oversee and standardize implementation of Amendment 64 by being aware of and assisting aircraft certification office staff with all Amendment 64 design certifications, SASB did not have a method to identify all Amendment 64 certifications under review. SASB officials told GAO that they become aware of Amendment 64 design certifications through FAA's Certification Project Notification system (notification system). This notification system informs FAA offices of applications for type certificates, supplemental type certificates, and amended type certificates. However, the notification system did not identify the certification basis for applications. The certification basis defines the applicable amendment to 14 C.F.R. Part 23 for which the applicant must show compliance, e.g., Amendment 64 or another amendment. Thus, SASB could not identify the certification basis for supplemental type certificates and amended type certificates without contacting staff across the various offices to manually compile this information. Standards for Internal Control in the Federal Government states that management should design a process that uses the entity's objectives and related risks to identify the information requirements needed to achieve the objectives and address the risks. SASB officials acknowledged that they may not be aware of all Amendment 64 amended and supplemental type certifications but stated that they believed FAA staff or applicants would contact them if problems arose. However, without reliable information on the number of Amendment 64 supplemental type certificates and amended type certificates-which SASB estimated made up more than half of the in-process and completed certifications at the time of GAO's review-SASB lacked awareness of all Amendment 64 design certifications and thus cannot be sure it is providing assistance to all design certifications. Therefore, GAO recommended that the Executive Director of the Aircraft Certification Service implement a method to track Amendment 64 projects by certification basis. In 2024, FAA provided GAO documentation showing that it had updated its notification system so that staff in the aircraft certification office can indicate whether a project is an Amendment 64 project, as well as whether it is an amended or supplemental type certificate. By including this field, SASB officials are able to track Amendment 64 projects by certification basis, as needed.
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should provide information to help staff link ASTM consensus standards to Amendment 64 regulations. (Recommendation 2)
Closed – Implemented
In 2020, FAA was in the midst of a major change in how it reviewed and certified the designs of small airplanes. For decades, FAA required that designs for small airplanes meet requirements specified in federal regulations (contained in 14 C.F.R. Part 23 and referred to as Part 23 regulations). In December 2016, FAA issued a final rule to replace its prescriptive design requirements with performance-based regulations (Amendment 64 regulations). Performance-based regulations state requirements in terms of required results but do not prescribe a specific method for achieving the required results. One way that applicants can demonstrate to FAA staff that their proposed design meets the safety intent of the Amendment 64 regulations is by showing that the design complies with FAA-accepted industry consensus standards. Consensus standards are technical specifications developed by organizations such as ASTM International, an internationally recognized standards-development organization. In 2020, GAO reported that FAA faced some challenges in its implementation of performance-based regulations for small airplanes. Aircraft certification office and Small Airplanes Standards Branch (SASB) staff told GAO they have faced various challenges conducting certification reviews, due in part to a lack of guidance addressing issues created by Amendment 64's new approach. Many aircraft certification office and SASB staff GAO interviewed said additional guidance is needed regarding how to review applicants' proposed means of compliance . For example, ASTM consensus standards do not always have clear one-to-one links with Amendment 64 regulations, and staff are unsure of the level of detail applicants need to provide when citing which ASTM standards (or which portions of a standard) they are using for a means of compliance. In its final rule amending Part 23, FAA noted that to ensure performance-based standards were implemented consistently and correctly, FAA needed to develop guidance materials and provide sufficient information for staff. GAO has noted the importance of agencies' ensuring that staff have the information they need to achieve the agencies' objectives . Therefore, GAO recommended that the Executive Director of the Aircraft Certification Service provide information to help staff link ASTM consensus standards to Amendment 64 regulations. On March 11, 2022, FAA accepted the ASTM Top Level Specification F3264-21, which, according to FAA, provides direct linkage from the Amendment 64 regulations to the applicable ASTM consensus standards. In addition, FAA's March 11, 2022, acceptance document included a table to show the linkage from each Amendment 64 regulation to the applicable ASTM consensus standard . This information will help staff link ASTM consensus standards to Amendment 64 regulations.
Federal Aviation Administration The Executive Director of the Aircraft Certification Service should develop procedures for staff's review of applicants' proposed means of compliance under Amendment 64, including how the means of compliance should be documented, what level of detail is needed, and who should be responsible for approving the proposed means of compliance in various scenarios. (Recommendation 3)
Closed – Implemented
In 2020, FAA was in the midst of a major change in how it reviews and certifies the designs of small airplanes. For decades, FAA required that designs for small airplanes meet requirements specified in federal regulations (contained in 14 C.F.R. Part 23 and referred to as Part 23 regulations). In December 2016, FAA issued a final rule to replace its prescriptive design requirements with performance-based safety regulations (Amendment 64 regulations). Performance-based regulations state requirements in terms of required results but do not prescribe a specific method for achieving the required results. Applicants must show how their design complies with each performance-based regulation by using a "means of compliance," which is a detailed design standard that, if met, accomplishes the safety intent of the regulation. FAA staff must review and accept an applicant's proposed means of compliance, which includes determining that the means of compliance shows the design meets the safety intent of the regulations. In 2020, GAO reported that FAA's reviews of design certifications had faced delays and challenges partly due to a lack of guidance for staff responsible for reviewing airplane designs. Specifically, many staff from the Small Airplanes Standards Branch (SASB) and FAA's aircraft certification offices said additional guidance was needed on how staff should review applicants' proposed means of compliance under Amendment 64 regulations. The staff said that this guidance should include how the means of compliance should be documented, what level of detail is needed, and who should be responsible for approving the proposed means of compliance in various scenarios. While FAA provided some initial training on reviewing applicants' propose means of compliance, and stated that more was planned, this training was canceled due to the COVID-19 pandemic. Some staff stated that FAA's initial training was too general and that they need more in-depth guidance and information. Some staff said that the lack of guidance has led to difficulties, delays, and possible inconsistencies in processing applications, and increased uncertainty for both staff and applicants. Similarly, several industry representatives told us they felt that FAA staff were uncomfortable with the new approach and needed additional training and guidance. GAO has noted the importance of agencies' ensuring that staff have the information they need to achieve the agencies' objectives. Further, federal internal control standards note the importance of procedures and training in achieving an agency's objectives. Therefore, GAO recommended that the Executive Director of the Aircraft Certification Service should develop procedures for staff's review of applicants' proposed means of compliance under Amendment 64, including how the means of compliance should be documented, what level of detail is needed, and who should be responsible for approving the proposed means of compliance in various scenarios. In June 2022, FAA published the "Part 23 Amendment 23-64 Implementation Procedures Guide" to provide guidance for staff who are reviewing applicants proposed means of compliance under Amendment 64. The guidance shows how means of compliance should be documented and what level of detail is needed. In April 2023, FAA published a memorandum ("Delegation of Signature Authority within the Policy and Standards Division") that identifies technical section managers, as delegated by FAA's Aircraft Certification Service, as responsible for approving the proposed means of compliance in various scenarios. This guidance will help FAA staff address the challenges they are facing, thereby reducing potential delays and inconsistency in reviews while helping ensure airplane designs fulfill FAA's safety requirements.

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