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Defense Intelligence and Security: DOD Needs to Establish Oversight Expectations and to Develop Tools That Enhance Accountability

GAO-21-295 Published: May 06, 2021. Publicly Released: May 06, 2021.
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Fast Facts

The Office of the Under Secretary of Defense for Intelligence and Security was created after 9/11 to serve as an intelligence focal point and to oversee DOD intelligence and security activities. Since 2017, the office has gained new responsibilities and made organizational changes to accommodate them.

The office hasn't set clear expectations for its oversight mission. For example, it hasn't clarified roles or responsibilities for the various entities involved in oversight—risking confusion or duplicative work. It also doesn't have enough tools to measure progress.

Our recommendations address these and other issues we found.

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Highlights

What GAO Found

The Office of the Under Secretary of Defense for Intelligence and Security (the office) gained new responsibilities from 2017 through 2020—including in the areas of artificial intelligence, law enforcement, personnel vetting, and identity intelligence—and made structural changes within its organization. For example, in 2018, it assumed new responsibilities to oversee and to manage defense law enforcement authorities, training, and standards, in part to consolidate all authorities and capabilities for security-related missions into the office. It has also made internal organizational changes in its directorates, in part to better align its dual intelligence and security missions under its Directors for Defense Intelligence. The office's workforce is composed of largely non-permanent personnel to fulfill its responsibilities. According to GAO's analysis, as of July 2020, 78 percent of the office's workforce across the four directorates were non-permanent personnel—consisting of contractors, joint duty assignees, military/reservists, and liaison officers or detailees (see fig.).

The Office of the Under Secretary of Defense for Intelligence and Security's Workforce Composition by Employee Type across the Four Intelligence Directorates, July 2020

The Office of the Under Secretary of Defense for Intelligence and Security's Workforce Composition by Employee Type across the Four Intelligence Directorates, July 2020

The office uses a variety of mechanisms to conduct oversight of the Defense Intelligence Enterprise and the Defense Security Enterprise (enterprises)—including policy development, inspections, and governance bodies. For example, it chairs the Defense Security Enterprise Executive Committee, which is the senior-level governance body for security policy coordination.

However, the office has experienced challenges in its enterprise oversight, including governance bodies not operating as intended and unclear roles and responsibilities. For example, GAO found that one mission area governance body had not met for several years and that the office had not established clear objectives for such bodies. In another area, Department of Defense (DOD) policy for open source intelligence designates an agency as the lead component and defines the term, but DOD does not outline the extent of the lead component's authority. These challenges exist in part because the office has not established clear expectations for oversight, including refining business rules for governance bodies and clarifying key terms critical to oversight. This has resulted in a lack of clarity around authorities and decision-making.

The office is not well-postured to assess the effectiveness of the intelligence and security enterprises in part because it has not developed tools to enhance accountability, such as goals, desired outcomes, and performance metrics. Without taking further actions, the office cannot fully assess the extent to which the enterprises are meeting the objectives of the 2018 National Defense Strategy and the 2020 Defense Intelligence Strategy.

Why GAO Did This Study

DOD's Defense Intelligence Enterprise and Defense Security Enterprise play a vital role in supporting DOD's operations and priorities. The Under Secretary of Defense for Intelligence and Security and its corresponding office oversee these enterprises. The roles and responsibilities of the office have grown in recent years, particularly in the area of security.

Committee reports accompanying the National Defense Authorization Act for Fiscal Year 2020 and Intelligence Authorization Act for Fiscal Years 2018, 2019, and 2020 included provisions for GAO to assess the office. GAO's report (1) describes how the office's responsibilities and organization have evolved, and the composition of its workforce, and (2) evaluates how the office conducts oversight and the extent to which it is able to assess the effectiveness of the enterprises.

GAO collected and analyzed workforce data; interviewed DOD officials; reviewed policies and other related documentation; and conducted four case studies of specific mission areas to assess oversight by the office.

Recommendations

GAO recommends that the Under Secretary of Defense for Intelligence and Security establish clear oversight expectations and develop and use tools that enhance accountability for specific mission areas. DOD concurred with GAO's recommendations.

Recommendations for Executive Action

Agency Affected Sort descending Recommendation Status
Department of Defense The Secretary of Defense should ensure that the Under Secretary of Defense for Intelligence and Security establishes clear expectations for oversight, including refining business rules for governance bodies and clarifying key oversight terms. (Recommendation 1)
Open
DOD concurred with this recommendation. In November 2021, DOD provided documentation citing a number of actions that the Office of the Under Secretary of Defense for Intelligence and Security (OUSDI&S) was planning on taking in response to this recommendation, including: updating the Defense Intelligence Strategy to set strategic goals for the Defense Intelligence Enterprise and creating an implementation plan; reviewing and updating responsibilities, functions, relationships, and authorities of the USD(I&S) and DoD Component heads for whom the USD(I&S) exercises the Secretary's authority, direction, and control in key charters; codifying governance frameworks and clarifying terminology for the Defense Intelligence Enterprise; and reviewing the workforce composition and organizational structure of the Office of the USD(I&S) (OUSD(I&S)) and making recommended modifications, as appropriate, to ensure it is postured effectively to execute OUSD(I&S) roles and responsibilities. DOD estimated at the time that these actions would be completed by the end of 2022. We followed up with DOD in February and June 2023, but, as of July 2023, we have not received an update from the department on OUSDI&S's progress in these areas.
Department of Defense The Secretary of Defense should ensure that the Under Secretary of Defense for Intelligence and Security develops tools to enhance accountability—such as through strategies or other mechanisms with identified goals, desired outcomes, and performance metrics—for specific intelligence and security mission areas and uses these tools to conduct oversight. (Recommendation 2)
Open
DOD concurred with this recommendation. In November 2021, DOD provided documentation citing a number of actions that the Office of the Under Secretary of Defense for Intelligence and Security (OUSDI&S) was planning on taking in response to this recommendation, including: establishing oversight mechanisms and procedures for the defense intelligence and security enterprises to include defining oversight, roles and responsibilities, governance structures, performance evaluations, data management, and feedback and accountability; and developing and automating performance evaluations by establishing a minimum viable product digital platform for the defense intelligence and security enterprises that provides real-time data of the current state, performance, and effectiveness of the enterprises. DOD estimated at the time that these actions would be completed by September 2022. We followed up with DOD in February and June 2023, but, as of July 2023, we have not received an update from the department on OUSDI&S's progress in these areas.

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