Improving Program Management: Key Actions Taken, but Further Efforts Needed to Strengthen Standards, Expand Reviews, and Address High-Risk Areas
Fast Facts
The Program Management Improvement Accountability Act of 2016 requires the Office of Management and Budget to develop government-wide standards for program management.
We found that OMB has begun to do so, but further efforts are needed to fully implement this act. For example, OMB does not have an adequate governance structure for this effort—i.e., a system to develop, oversee, and maintain these standards over time.
We made 8 recommendations to OMB, including that the agency develop a governance structure for program management standards.
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Highlights
What GAO Found
The Office of Management and Budget (OMB) has begun to implement all requirements of the Program Management Improvement Accountabilitiy Act of 2016 (PMIAA), but further efforts are needed to fully implement the law. OMB released its 5-year strategic plan for PMIAA and developed program management standards. However, the standards are not detailed compared with accepted program and project management standards, and OMB's governance structure is insufficient for developing and maintaining these standards over time. In 2019, OMB conducted ten reviews of agency program portfolios—organized groupings of programs whose coordination in implementation enables agencies to achieve their objectives. Each review addressed one or two portfolios per agency. Further, OMB's required portfolio reviews of high-risk areas were limited to only five out of 35 areas on GAO's High-Risk List. OMB could establish measures to track agencies' progress. Although not required by PMIAA, this is a good practice for demonstrating improvement.
As required by PMIAA, the Office of Personnel Management (OPM) developed competencies for program and project managers and updated the program management job series. Further, OPM is developing a career path for program and project managers by the end of 2019. OPM also plans to create a unique job identifier code in 2020 so that agencies can more completely identify their program management workforce.
The Program Management Policy Council (PMPC), established by PMIAA and chaired by OMB's Deputy Director for Management, met for the first time in September 2018 and met twice in 2019 to discuss PMIAA implementation with Chief Financial Officers (CFO) Act agencies. All CFO Act agencies designated a Program Management Improvement Officer to participate in the PMPC. However, the PMPC has neither addressed GAO high-risk areas nor advised OMB on how to address high-risk areas, as required by the PMIAA.
Actions to Implement the Program Management Improvement Accountability Act (PMIAA)
|
Agency/ Council |
PMIAA Requirements |
Assessment |
|
Office of Management and Budget (OMB) |
Issue 5-year strategic plan |
Issued; met relevant strategic planning criteria |
|
|
Adopt government-wide standards for program management |
Standards lack detail; governance structure needed |
|
|
Conduct portfolio reviews of agency programs |
Conducted portfolio reviews with ten of the 24 CFO Act agencies |
|
|
Conduct portfolio reviews of GAO high-risk areas |
Conducted meetings for five out of 35 high-risk areas |
|
Office of Personnel Management |
Identify skills and competencies |
Completed |
|
|
Establish or update job series |
Completed |
|
|
Establish career path |
To be completed by the end of 2019 |
|
Program Management Policy Council |
Meet twice each fiscal year |
Requirement met for 2019 |
|
|
Review programs in GAO high-risk areas and give recommendations to OMB |
Not done |
|
CFO Act Agencies |
Designate Program Management Improvement Officer |
Completed |
Source: GAO analysis of agency information. | GAO-20-44.
Why GAO Did This Study
PMIAA requires OMB to adopt program management standards and guidelines government-wide; OPM is to establish new—or revise existing—occupational standards for program and project management. PMIAA includes a provision for GAO, no later than 3 years after the enactment of the act, to issue a report examining the implementation and effectiveness of certain provisions of the act on federal program and project management.
This report (1) describes steps taken by OMB, OPM, and agencies to implement PMIAA; (2) assesses OMB's efforts to address issues on GAO's High-Risk List using PMIAA; and (3) examines the extent to which OMB provided methods for agencies to measure and assess the results of PMIAA.
GAO reviewed documents from and conducted interviews with OMB and OPM. GAO surveyed all 24 CFO Act agencies, and selected five agencies to illustrate implementation efforts. GAO also interviewed subject matter specialists from academia and the private sector regarding their views on how program and project management practices applied to PMIAA.
Recommendations
GAO is making eight recommendations that OMB further develop the standards to include more detail, create a governance structure for program management standards, hold meetings on all High-Risk List areas, and establish measures to track agencies' progress in program management. OMB neither agreed nor disagreed with the recommendations and stated that it would consider them when making future updates to its program management policies and guidance.
Recommendations for Executive Action
| Agency Affected Sort descending | Recommendation | Status |
|---|---|---|
| Deputy Director for Management | The Deputy Director for Management of OMB, in conjunction with the PMPC, should develop program and project management standards to include (1) a minimum threshold for determining the extent to which agencies have met the standards, (2) how standards apply differently at the program and project levels, (3) how standards are interrelated to work in a synchronized way, and (4) how standards should be applied across the life cycle of a program or project. (Recommendation 1) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|
| Deputy Director for Management | The Deputy Director for Management of OMB, in conjunction with the PMPC, should create a governance structure to further develop and maintain program and project management standards that fully aligns with key practices for governance structures. (Recommendation 2) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|
| Deputy Director for Management | The Deputy Director for Management of OMB should, when expanding PMIAA to additional program types, design pilot efforts to follow leading practices so that OMB can optimize its efforts to improve and broaden portfolio reviews across a full range of program types. (Recommendation 3) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|
| Deputy Director for Management | The Deputy Director for Management of OMB should communicate program areas and timeframes, and expectations pertinent to annual program portfolio reviews, to be reviewed in future program portfolio reviews. (Recommendation 4) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|
| Deputy Director for Management |
Priority Rec.
The Deputy Director for Management of OMB should clarify for agencies how the different definitions of a "program" relate to each other in OMB guidance. (Recommendation 5) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|
| Deputy Director for Management |
Priority Rec.
The Deputy Director for Management of OMB should convene trilateral meetings between OMB, relevant agencies, and us for addressing all high-risk areas during each two-year high-risk cycle (Recommendation 6). |
Open
In June 2021 we added this recommendation as a priority in our OMB priority recommendation letter. The letter states: OMB should convene trilateral meetings between OMB, relevant agencies, and GAO for addressing all areas on our High Risk List during each two-year high-risk cycle. Doing so would better position OMB to enhance the leadership commitment needed to make greater progress on high-risk areas. Meetings with senior OMB and agency officials on individual high-risk areas have proven in the past to be helpful to making progress. These meetings would also help OMB meet statutory requirements to conduct portfolio reviews of programs on GAO's high-risk list. As of December 2022, several meetings have taken place with OMB, the agencies, and GAO. However, not all high-risk areas have been covered.
|
| Deputy Director for Management | The Deputy Director for Management of OMB, in conjunction with PMPC, should ensure PMPC meeting agendas include time for discussing high-risk areas during meetings and provide time for the PMPC to make recommendations to OMB about addressing high-risk areas. (Recommendation 7) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|
| Deputy Director for Management | The Deputy Director for Management of OMB, in conjunction with PMPC, should establish measures to assess outcomes of PMIAA, such as establishing a baseline of information on programs or collecting trend data. (Recommendation 8) |
Open
OMB disagrees with GAO that action is needed. As of December 2022, OMB indicated that it plans to take no action on this recommendation.
|