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Tax Systems Modernization: Program Status and Comments on IRS' Portion of President's Request For Fiscal Year 1993 Supplemental Funds

T-IMTEC-93-3 Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
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Highlights

GAO discussed the Internal Revenue Service's (IRS) management of its Tax System Modernization (TSM) Program. GAO noted that: (1) IRS has made progress in implementing some interim TSM systems that benefit both IRS and taxpayers; (2) other interim systems have significant problems and delays which require reevaluation of their costs and benefits, since they will overlap other long-term TSM projects; (3) IRS has progressed more slowly than expected in developing its TSM plans for its business operations, managerial and technical infrastructure, and personnel utilization; and (4) IRS has requested $148.4 million for hardware and software procurements, originally planned for fiscal year (FY) 1994, as part of the President's FY 1993 supplemental fund request.

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Computer hardwareCost effectiveness analysisInformation systemsIT acquisitionsManagement information systemsPlanningStaff utilizationSupplemental appropriationsSystems conversionsTax administration systems