National Labor Relations Board:

Observations on the NLRB's July 8, 1997, Draft Strategic Plan

T-HEHS-97-183: Published: Jul 24, 1997. Publicly Released: Jul 24, 1997.

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GAO discussed the National Labor Relations Board's (NLRB) strategic plan required by the Government Performance and Results Act.

GAO noted that: (1) although NLRB's plan is a work in progress, the July 8, 1997 version has deficiencies in several critical areas and often omits important information required by the Results Act; (2) for example, the plan's mission statement clearly articulates neither the purpose of NLRB's various functions nor how it performs its work; (3) moreover, although the plan's long-term goals are linked to its mission statement, its goals and objectives are neither results oriented nor measurable as stated; (4) NLRB has consulted with key stakeholder groups, such as unions, employees, and NLRB employees; however, it has not yet consulted with the Congress; (5) NLRB's draft plan includes no description of the strategies or initiatives that will be used to achieve the plan's strategic goals, has no information on the time schedule or resources required by key actions associated with the plan's progress, and omits three of the six basic elements required by the Results Act; and (6) NLRB officials have acknowledged these deficiencies and are further revising the plan.

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