Undelivered Tax Refunds:

IRS' Handling of Undelivered Income Tax Refund Checks

T-GGD-94-186: Published: Sep 26, 1994. Publicly Released: Sep 26, 1994.

Additional Materials:


Office of Public Affairs
(202) 512-4800

GAO discussed the Internal Revenue Service's (IRS) handling of undelivered income tax refunds. GAO noted that: (1) IRS takes various steps to ensure that taxpayers receive their refunds; (2) in 1992, about 279,000 refunds were initially returned to IRS as undeliverable; (3) undeliverable refunds are caused by taxpayers moving and leaving no forwarding address, the Postal Service not delivering or forwarding refund checks, and IRS incorrectly recording taxpayers' addresses; (4) IRS follows procedures to locate addresses for taxpayers and notify taxpayers of undelivered refunds; (5) by August 1993, IRS was able to resolve over 251,000 undeliverable 1992 refunds; (6) about 28,000 undelivered refunds, totalling $12.4 million, were not resolved as of August 1993; (7) IRS credits taxpayers' accounts for undelivered income tax refunds; (8) IRS is acting responsively in its handling of undelivered income tax refunds; and (9) further responsibility for obtaining refunds should shift to the taxpayers.

Jan 30, 2018

Dec 20, 2017

Dec 18, 2017

Nov 30, 2017

Nov 28, 2017

Sep 6, 2017

May 18, 2017

May 17, 2017

Apr 27, 2017

Apr 26, 2017

Looking for more? Browse all our products here