Paperwork Reduction Act:

Opportunity to Strengthen Government's Management of Information and Technology

T-AIMD/GGD-94-126: Published: May 19, 1994. Publicly Released: May 19, 1994.

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Pursuant to a congressional request, GAO discussed the implementation of the Paperwork Reduction Act and the proposed reauthorization compromise. GAO noted that: (1) federal agencies have difficulties in managing and using information technology; (2) the federal government can learn from successful private organizations and state governments on how to manage information technology as an integral part of its business strategy; (3) fundamental practices critical to a modern information management system include directing resources toward high-value uses and supporting improvements with the right skills, roles, and responsibilities; (4) reauthorization of the act should clarify the responsibilities of line managers for effectively managing information, require agencies to ensure that information technology investments effectively support agency missions, and encourage agencies to redesign their business practices and supporting systems before upgrading or replacing existing systems; (5) the act should also require agencies to establish performance measures, integrate information management and technology into organizationwide decisionmaking, and establish a chief information officer; and (6) it has made numerous recommendations to improve agencies' compliance with legislative, data collection, regulatory review, and reporting requirements.

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