Consumer Health Informatics:

Emerging Issues

T-AIMD-96-134: Published: Jul 26, 1996. Publicly Released: Jul 26, 1996.

Additional Materials:


Office of Public Affairs
(202) 512-4800

GAO discussed the emergence of consumer health informatics. GAO noted that: (1) the demand for health-related information has increased steadily in the past 5 to 10 years; (2) many consumers have reported problems in gaining access to appropriate health information, especially in self-care situations; (3) several hundred informatics systems have been developed in the past decade, but most systems are still in early stages of development; (4) consumers are able to obtain health-related information through one-way communications, tailor specific information to unique situations, or communicate with health care providers through two-way communications systems; (5) more complex systems that permit user interaction are usually the most expensive; (6) consumers are able to reduce unnecessary medical services and lower health care costs by accessing health informatics systems; (7) these systems also help health care providers to more effectively treat certain patients; (8) the most significant issues that need to be addressed include system access, system development cost, and information quality; (9) there is no nationwide infrastructure to link information from hospitals, clinics, and physicians' offices; (10) states and local communities are supporting projects to disseminate health information to their residents; and (11) many federal agencies are planning greater coordination and evaluation of consumer health informatics.

Mar 19, 2018

Mar 8, 2018

Feb 20, 2018

Feb 8, 2018

Feb 5, 2018

Jan 30, 2018

Jan 23, 2018

Jan 17, 2018

Jan 16, 2018

Looking for more? Browse all our products here