Social Security Administration:
Major Changes in SSA's Business Processes Are Imperative
T-AIMD-94-106: Published: Apr 14, 1994. Publicly Released: Apr 14, 1994.
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GAO discussed the proposed restructuring of the Social Security Administration's (SSA) disability insurance determination process, focusing on: (1) the reasons for the restructuring; and (2) major implementation issues. GAO noted that: (1) the proposed restructuring will address major fundamental changes needed to cope with increasing disability determination workloads and processing times; (2) SSA has begun automating its disability determination procedures without developing a business plan or analyzing the efficiency of the current process; (3) in response to GAO concerns, SSA has begun developing business and operational services plans and redesigning its disability determination process; (4) SSA proposes to reduce the time period for rendering initial decisions on claims by designating a claims manager for each claim, reducing the number of steps needed for decisionmaking, and providing claimants with information on the determination process and the status of their claims; and (5) SSA will need a well-trained, competent, and highly-motivated work force, a comprehensive quality assurance program, adequate information systems, the involvement of states, employees, and the public, and cost and performance assessments to render quality decisions within appropriate timeframes.
Jun 11, 2018
High School Sports:
Many Schools Encouraged Equal Opportunities, but Education Could Further Help Athletics Administrators under Title IXGAO-18-425: Published: May 10, 2018. Publicly Released: Jun 11, 2018.
Dec 18, 2017
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Minority- and Women-Owned Business Contracting:
Analysis of DOD Contract Awards, Fiscal Years 2010-2016GAO-18-195R: Published: Dec 18, 2017. Publicly Released: Dec 18, 2017.
Dec 4, 2017
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Voters with Disabilities:
Observations on Polling Place Accessibility and Related Federal Guidance [Reissued on December 4, 2017]GAO-18-4: Published: Oct 3, 2017. Publicly Released: Nov 2, 2017.
Nov 30, 2017
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Diversity in the Technology Sector:
Federal Agencies Could Improve Oversight of Equal Employment Opportunity RequirementsGAO-18-69: Published: Nov 16, 2017. Publicly Released: Nov 30, 2017.
Sep 20, 2017
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Investment Management:
Key Practices Could Provide More Options for Federal Entities and Opportunities for Minority- and Women-Owned Asset ManagersGAO-17-726: Published: Sep 13, 2017. Publicly Released: Sep 20, 2017.
Apr 4, 2016
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Library Services for Those with Disabilities:
Additional Steps Needed to Ease Access to Services and Modernize TechnologyGAO-16-355: Published: Apr 4, 2016. Publicly Released: Apr 4, 2016.
Feb 3, 2015
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U.S. Commission on Civil Rights:
Management Improvements Are Needed to Better Achieve Its MissionGAO-15-92: Published: Feb 3, 2015. Publicly Released: Feb 3, 2015.
Jul 25, 2013
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Public Transit:
FTA's Process for Overseeing Compliance with Federal Civil Rights Requirements Incorporates Key Federal PracticesGAO-13-697R: Published: Jul 25, 2013. Publicly Released: Jul 25, 2013.
May 16, 2013
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Diversity Management:
Trends and Practices in the Financial Services Industry and Agencies after the Recent Financial CrisisGAO-13-238: Published: Apr 16, 2013. Publicly Released: May 16, 2013.
Aug 2, 2012
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Ownership by Minority, Female, and Disadvantaged Firms in the Pipeline IndustryGAO-12-896R: Published: Aug 2, 2012. Publicly Released: Aug 2, 2012.
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