GSA's Personal Property Repair and Rehabilitation Program:
A Potential for Fraud?
PSAD-80-5: Published: Nov 14, 1979. Publicly Released: Nov 14, 1979.
- Full Report:
The General Services Administration's (GSA) personal property repair and rehabilitation program was established to eliminate duplication of contracting efforts by government agencies and to obtain lower prices through volume contracting and competitive bidding. GSA, through the Federal Property Resources Service and its 11 regional offices, awards indefinite quantity term contracts primarily to small businesses. In fiscal year (FY) 1978, the program reported billings of about $60 million.
The program is not functioning properly and should be greatly improved or reduced to a manageable size. A review revealed the following problem areas: (1) a potential for fraud; (2) unsupported contractor invoices and overcharges; (3) a lack of management controls; and (4) a lack of adherence to contract provisions. GSA management of the program is weak, and the program also lacks: trained contract administrators, adequate preaward contractor reviews, sufficient internal audit coverage, and contract monitoring. In addition, contractors and customer agencies are unsure of their respective responsibilities under the program. The review of 27 contractors with estimated FY 1978 billings of $7.7 million identified questionable charges in almost every case. GAO believes that these problems permeate the entire program.
Recommendation for Executive Action
Comments: Please call 202/512-6100 for additional information.
Recommendation: The Administrator of General Services should: (1) accept responsibility for repair contract administration as required by the Federal Property Management Regulations; (2) assist customer agencies by providing instructions and guidance on problems associated with repair schedules and contractors; (3) obtain increased resources to monitor the program or reduce its size so that it can be effectively administered by existing staff; (4) increase internal audit coverage of repair contractors and require that contractor accounting systems be reviewed during preaward audits; (5) increase GSA reviews of contractor billings to customer agencies; and (6) obtain timely and accurate sales volume data from participating contractors.