Practicas de Administracion:
Mejora el Rendimiento de las Companias en los EE.UU. por Los Esfuerzos de Calidad
NSIAD-91-190SV: Published: May 2, 1991. Publicly Released: May 2, 1991.
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Pursuant to a congressional request, GAO examined the impact of formal total-quality-management practices on the performance of selected U.S. companies.
GAO found that: (1) companies that adopted quality-management practices experienced an overall improvement in corporate performance; (2) companies that used total-quality-management practices achieved better employee relations, higher productivity, greater customer satisfaction, increased market share, and improved profitability; (3) there were common features in the companies' quality-management systems that were major contributing factors to improved performance; and (4) allowing sufficient time for results to be achieved was as important as initiating a quality-management program.
Oct 10, 2019
Department of Veterans Affairs:
Improved Succession Planning Would Help Address Long-Standing Workforce ProblemsGAO-20-15: Published: Oct 10, 2019. Publicly Released: Oct 10, 2019.
Oct 2, 2019
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Defense Workforce:
Steps Needed to Identify Acquisition Training Needs for Non-Acquisition Personnel [Reissued with revisions on Oct. 2, 2019.]GAO-19-556: Published: Sep 5, 2019. Publicly Released: Sep 5, 2019.
Sep 25, 2019
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Federal Workforce:
Talent Management Strategies to Help Agencies Better Compete in a Tight Labor MarketGAO-19-723T: Published: Sep 25, 2019. Publicly Released: Sep 25, 2019.
Sep 11, 2019
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USAID Reform:
Efforts Address Most Key Practices but Could Improve in Performance Assessment and Strategic Workforce PlanningGAO-19-609: Published: Sep 11, 2019. Publicly Released: Sep 11, 2019.
Aug 15, 2019
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Defense Acquisition Workforce:
DOD Increased Use of Human Capital Flexibilities but Could Improve MonitoringGAO-19-509: Published: Aug 15, 2019. Publicly Released: Aug 15, 2019.
Jul 30, 2019
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Human Capital:
Improving Federal Recruiting and Hiring EffortsGAO-19-696T: Published: Jul 30, 2019. Publicly Released: Jul 30, 2019.
May 23, 2019
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Commercial Space Transportation:
Improvements to FAA's Workforce Planning Needed to Prepare for the Industry's Anticipated GrowthGAO-19-437: Published: May 23, 2019. Publicly Released: May 23, 2019.
Apr 29, 2019
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Federal Workforce:
Key Talent Management Strategies for Agencies to Better Meet Their MissionsGAO-19-181: Published: Mar 28, 2019. Publicly Released: Apr 29, 2019.
Apr 10, 2019
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Priority Open Recommendations:
Office of Personnel ManagementGAO-19-322SP: Published: Apr 3, 2019. Publicly Released: Apr 10, 2019.
Mar 14, 2019
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Transit Workforce Development:
Improved Strategic Planning Practices Could Enhance FTA EffortsGAO-19-290: Published: Mar 14, 2019. Publicly Released: Mar 14, 2019.
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