ADP Modernization:

IRS' Progress on the Electronic Filing System

IMTEC-88-40: Published: Jul 13, 1988. Publicly Released: Aug 16, 1988.

Additional Materials:


Office of Public Affairs
(202) 512-4800

Pursuant to a congressional request, GAO summarized the Internal Revenue Service's (IRS) development and implementation of its Electronic Filing System for tax year 1988, focusing on: (1) system software testing; (2) assistance to tax preparers experiencing problems; (3) enhancements to the computer system that receives returns; (4) preparer participation in the program; (5) equipment and software installation at IRS service centers; and (6) technical and legal issues.

GAO found that IRS: (1) did not achieve all of the expected benefits of electronic filing during tax year 1988 because of unresolved software deficiencies; (2) revised software without the required testing and approval; (3) established help desks to handle preparers' questions regarding their problems transmitting returns and retrieving acknowledgement files; and (4) developed additional software after it bought a computer to receive the returns, to make its output compatible with the mainframe computer. GAO also found that IRS: (1) planned to encourage wider preparer participation by marketing the filing system to more preparers; (2) had not decided how many service centers it would equip to receive and process returns; (3) was considering two alternatives for expediting the review and storage of signature documents through further automation; and (4) was considering whether preparers needed to submit paper W-2 forms with their electronic returns.

Mar 14, 2018

Jan 30, 2018

Jan 10, 2018

Nov 21, 2017

Nov 15, 2017

Nov 7, 2017

Oct 4, 2017

Sep 18, 2017

Sep 6, 2017

Looking for more? Browse all our products here