Social Security:

District Managers' Views on Outreach for Supplemental Security Income Program

HRD-91-19FS: Published: Oct 30, 1990. Publicly Released: Oct 30, 1990.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Pursuant to a congressional request, GAO provided details of its telephone survey on the outreach activities for the Supplemental Security Income program carried out by field offices of the Social Security Administration (SSA).

The GAO survey disclosed that: (1) SSA field offices implemented a wide range of outreach activities, but there was no clear consensus on which activity was the most effective; (2) managers generally acknowledged the need to conduct outreach and believed that they were doing enough; (3) about 40 percent of the managers believed that although outreach was needed for non-English-speaking people, a lack of staff prevented adequate outreach; and (4) nearly half of the managers said that they spent 10 hours or less on outreach each month.

Jan 8, 2021

Dec 18, 2020

Dec 1, 2020

Nov 18, 2020

Oct 1, 2020

Aug 21, 2020

Aug 13, 2020

Aug 10, 2020

Jul 29, 2020

Looking for more? Browse all our products here