Results Act: Observations on the General Services Administration's Annual Performance Plan
GGD-98-110
Published: May 11, 1998. Publicly Released: May 11, 1998.
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Highlights
GAO reviewed the General Services Administration's (GSA) fiscal year (FY) 1999 annual performance plan, which was submitted to Congress as required by the Government Performance and Results Act of 1993.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| General Services Administration | The Administrator, GSA, should take steps to ensure that GSA's FY 2000 performance plan: (1) conforms with the criteria in the Results Act and related Office of Management and Budget (OMB) guidance; and (2) gives decisionmakers a better framework for gauging GSA's performance. Specifically, in developing the next plan, the Administrator should take steps to refine GSA's performance goals to make them more quantifiable and results oriented. |
Closed – Implemented
GSA's FY 2000,plan was much improved and had more quantifiable and results oriented goals.
|
| General Services Administration | The Administrator, GSA, should take steps to ensure that GSA's FY 2000 performance plan: (1) conforms with the criteria in the Results Act and related OMB guidance; and (2) gives decisionmakers a better framework for gauging GSA's performance. Specifically, in developing the next plan, the Administrator should take steps to clarify how GSA's performance goals link to specific program activities in GSA's budget. |
Closed – Implemented
GSA's FY 2000 plan did not do a good job of implementing this recommendation and this was pointed out in GAO's assessment of the plan.
|
| General Services Administration | The Administrator, GSA, should take steps to ensure that GSA's FY 2000 performance plan: (1) conforms with the criteria in the Results Act and related OMB guidance; and (2) gives decisionmakers a better framework for gauging GSA's performance. Specifically, in developing the next plan, the Administrator should take steps to explain how GSA has coordinated its crosscutting functions with the federal community. |
Closed – Implemented
In assessing GSA's FY 2000 performance plan, GAO pointed out that GSA had improved in this area.
|
| General Services Administration | The Administrator, GSA, should take steps to ensure that GSA's FY 2000 performance plan: (1) conforms with the criteria in the Results Act and related OMB guidance; and (2) gives decisionmakers a better framework for gauging GSA's performance. Specifically, in developing the next plan, the Administrator should take steps to discuss GSA's strategies to be used and resources needed to achieve its performance goals and their intended results, as well as external factors that could affect its overall performance. |
Closed – Implemented
In assessing GSA's FY 2000 performance plan, GAO pointed out that the plan provided a more detailed discussion of strategies but did not sufficiently discuss budget resources to accomplish the goals.
|
| General Services Administration | The Administrator, GSA, should take steps to ensure that GSA's FY 2000 performance plan: (1) conforms with the criteria in the Results Act and related OMB guidance; and (2) gives decisionmakers a better framework for gauging GSA's performance. Specifically, in developing the next plan, the Administrator should take steps to discuss specific controls for verifying and validating data used to measure performance, recognize existing data limitations, and explain GSA efforts to overcome those limitations. |
Closed – Not Implemented
In assessing GSA's FY 2000 performance plan, GAO pointed out that the plan did not adequately describe GSA's efforts to verify and validate performance data.
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AccountabilityAgency missionsexecutive relationsInteragency relationsInternal controlsPerformance measuresProgram evaluationReporting requirementsStrategic planningPerformance plans