IRS Correspondence

GGD-93-38R: Published: Apr 27, 1993. Publicly Released: Apr 27, 1993.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) revision of interim letters that did not acknowledge payments the recipients made. GAO found that: (1) IRS has not solved the nonacknowledgement problem, since it has directed only one service center functional area to correct its procedures for corresponding with taxpayers; (2) at the service center reviewed, the specific functional area was not using the corrected interim letter it was directed to use; (3) other functional areas did not send appropriate responses to taxpayers in about half of the cases it reviewed; and (4) IRS staff did not choose appropriate language when using the IRS letter preparation system.

Oct 3, 2018

Sep 26, 2018

Sep 18, 2018

Sep 10, 2018

Aug 23, 2018

Jul 31, 2018

Jul 23, 2018

Jun 28, 2018

May 7, 2018

Looking for more? Browse all our products here