Tax Administration:

IRS' Implementation of Certain Compliance Initiatives

GGD-92-45FS: Published: Jan 30, 1992. Publicly Released: Jan 30, 1992.

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Pursuant to a congressional request, GAO monitored the Internal Revenue Service's (IRS) tracking of the results of three fiscal year (FY) 1991 compliance initiatives designed to: (1) revise the IRS training program for revenue agents so that experienced staff would spend less time training new staff and more time doing audits; (2) increase examination staff so that IRS could audit more returns; and (3) increase collection staff so that IRS could collect more delinquent accounts.

GAO found that: (1) by comparing the cost of training new revenue agents under the old training program with the cost of training them under the new program, IRS determined that the training initiative actually reduced opportunity costs by $14.3 million in FY 1991, $4 million more than it had originally estimated; (2) IRS also estimated that the training initiative would reduce opportunity costs by $408.5 million through FY 1995; (3) IRS estimated that the examination initiative, which provided for adding almost 900 examination staff, would result in an $18.3-million loss in the first year, but would generate $854.2 million through FY 1995; (4) at the end of FY 1991, IRS had exceeded its staffing goal by 46 staff years, but had lost almost $9 million more than it had initially estimated, mainly because the opportunity costs associated with training new revenue agents were higher than anticipated; (5) the collection initiative called for hiring an additional 687 collection staff to close an additional 17,000 taxpayer delinquent accounts and collect an additional $38.7 million in FY 1991 and $1.1 billion through FY 1995; and (6) according to the IRS yearend compliance initiative tracking report, IRS collected $7.6 billion, $43 million less than originally projected, but achieved its revenue target of $38.7 million by reducing the baseline against which it measured initiative results.

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    Priority Open Recommendations:

    Internal Revenue Service
    GAO-20-548PR: Published: Apr 23, 2020. Publicly Released: Apr 30, 2020.

Apr 1, 2020

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