Tax Administration:
IRS' Executives' Views on the Business Review Process
GGD-92-103FS: Published: May 29, 1992. Publicly Released: May 29, 1992.
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GAO reviewed the results of a survey of 55 senior Internal Revenue Service (IRS) executives on their opinions on how the fiscal year (FY) 1991 IRS business review process worked and how it might be improved.
GAO found that: (1) overall, those surveyed believed that the business review process had improved communications between senior IRS executives and the Commissioner of Internal Revenue, and helped to focus more attention on important IRS activities; (2) 58 percent of the executives rated the business review process as good, 14 percent rated it as poor, and the remaining 28 percent were uncertain; (3) 82 percent of the executives believed that the FY 1991 process was generally better or much better than the FY 1990 process, and 62 percent expected the FY 1992 process to be better than the FY 1991 process, based on what they knew; (4) the executives believed that top management commitment was essential to effective business reviews, and 15 believed that the most positive aspect of the FY 1991 business review process was the involvement of the former Commissioner and other top executives; (5) 96 percent of the executives understood the purpose of the business review process, but believed that middle-level managers and some line employees did not understand the process; (6) 82 percent of the executives believed that the FY 1991 business reviews covered too many corporate or functional critical success factors, and 80 percent believed that the business review process required too much paperwork; and (7) the executives believed that the business review process could be improved if new or revised performance measures were developed, if business reviews were better focused, if business review reports were revised to better indicate what the review results meant, and if paperwork was reduced.
Oct 3, 2018
Tax Administration:
Status of IRS Future State VisionGAO-19-108R: Published: Oct 3, 2018. Publicly Released: Oct 3, 2018.
Sep 26, 2018
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Identity Theft:
Strengthening Taxpayer Authentication Efforts Could Help Protect IRS Against FraudstersGAO-18-702T: Published: Sep 26, 2018. Publicly Released: Sep 26, 2018.
Sep 18, 2018
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Low-Income Housing Tax Credit:
Improved Data and Oversight Would Strengthen Cost Assessment and Fraud Risk ManagementGAO-18-637: Published: Sep 18, 2018. Publicly Released: Sep 18, 2018. -
Private School Choice:
Requirements for Students and Donors Participating in State Tax Credit Scholarship ProgramsGAO-18-679: Published: Sep 18, 2018. Publicly Released: Sep 18, 2018.
Sep 10, 2018
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2018 Tax Filing:
IRS Managed Processing Challenges and Enhanced Its Management of Tax Law ChangesGAO-18-471: Published: Sep 10, 2018. Publicly Released: Sep 10, 2018.
Aug 23, 2018
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Tax Fraud and Noncompliance:
IRS Could Further Leverage the Return Review Program to Strengthen Tax EnforcementGAO-18-544: Published: Jul 24, 2018. Publicly Released: Aug 23, 2018.
Jul 31, 2018
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Federal Tax Withholding:
Treasury and IRS Should Document the Roles and Responsibilities for Updating Annual Withholding TablesGAO-18-548: Published: Jul 31, 2018. Publicly Released: Jul 31, 2018.
Jul 23, 2018
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Identity Theft:
IRS Needs to Strengthen Taxpayer Authentication EffortsGAO-18-418: Published: Jun 22, 2018. Publicly Released: Jul 23, 2018.
Jun 28, 2018
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Information Technology:
IRS Needs to Take Additional Actions to Address Significant Risks to Tax ProcessingGAO-18-298: Published: Jun 28, 2018. Publicly Released: Jun 28, 2018.
May 7, 2018
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Management Report:
Improvements Are Needed to Enhance the Internal Revenue Service's Internal Control over Financial ReportingGAO-18-393R: Published: May 7, 2018. Publicly Released: May 7, 2018.
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