Mail Processing Productivity Measurement Is Inadequate
GGD-77-83: Published: Oct 27, 1977. Publicly Released: Nov 17, 1982.
Additional Materials:
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The Management Operating Data System is currently being used by the U.S. Postal Service to measure productivity in its mail processing operations.
The Postal Service is not realizing the full benefits of a productivity measurement system because its system generally does not meet the information needs of local managers for whom the system was designed; is producing reports which are not being reviewed by upper level management to determine the relative efficiency of the various offices and to make necessary budget changes and cost reductions more equitable; and does not provide hard statistical data to measure the effectiveness of its Manpower Scheduling and Staffing Program which was designed to increase productivity in individual offices.
Mar 2, 2021
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High-Risk Series:
Dedicated Leadership Needed to Address Limited Progress in Most High-Risk AreasGAO-21-119SP: Published: Mar 2, 2021. Publicly Released: Mar 2, 2021. -
High-Risk Series:
Dedicated Leadership Needed to Address Limited Progress in Most High-Risk AreasGAO-21-383T: Published: Mar 2, 2021. Publicly Released: Mar 2, 2021. -
High-Risk Series:
Dedicated Leadership Needed to Address Limited Progress in Most High-Risk AreasGAO-21-384T: Published: Mar 2, 2021. Publicly Released: Mar 2, 2021.
Feb 3, 2021
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Fixed-Price-Incentive Contracts:
DOD Has Increased Their Use but Should Assess Contributions to OutcomesGAO-21-181: Published: Feb 3, 2021. Publicly Released: Feb 3, 2021.
Jan 29, 2021
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Federal Real Property:
Additional Documentation of Decision Making Could Improve Transparency of New Disposal ProcessGAO-21-233: Published: Jan 29, 2021. Publicly Released: Jan 29, 2021.
Jan 19, 2021
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Federal Rulemaking:
Selected EPA and HHS Regulatory Analyses Met Several Best Practices, but CMS Should Take Steps to Strengthen Its AnalysesGAO-21-151: Published: Dec 17, 2020. Publicly Released: Jan 19, 2021.
Jan 13, 2021
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Department of Energy Contracting:
Improvements Needed to Ensure DOE Assesses Its Full Range of Contracting Fraud RisksGAO-21-44: Published: Jan 13, 2021. Publicly Released: Jan 13, 2021.
Dec 16, 2020
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Data Governance:
Agencies Made Progress in Establishing Governance, but Need to Address Key MilestonesGAO-21-152: Published: Dec 16, 2020. Publicly Released: Dec 16, 2020.
Dec 9, 2020
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2020 Census:
The Bureau Concluded Field Work but Uncertainty about Data Quality, Accuracy, and Protection RemainsGAO-21-206R: Published: Dec 9, 2020. Publicly Released: Dec 9, 2020.
Dec 3, 2020
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2020 Census:
Census Bureau Needs to Assess Data Quality Concerns Stemming from Recent Design ChangesGAO-21-142: Published: Dec 3, 2020. Publicly Released: Dec 3, 2020.
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