Quality of Mail Service in Southeastern Wisconsin

GGD-77-3: Published: Oct 22, 1976. Publicly Released: Nov 5, 1982.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

At the request of U.S. Representative Les Aspin, GAO reviewed the quality of mail service in southeastern Wisconsin. The Postal Service measures the quality of service in terms of delivery performance of first-class mail. More than 97 percent of first-class stamped mail committed to overnight service in southeastern Wisconsin arrives on time. Service is inconsistent for other classes of mail, however.

Mail distribution problems in southeastern Wisconsin most often involve either transportation foul-ups, human error, or equipment breakdowns. It is unlikely that these problems can be eliminated.

Feb 3, 2021

Jan 29, 2021

Jan 19, 2021

Jan 13, 2021

Dec 16, 2020

Dec 9, 2020

Dec 3, 2020

Nov 30, 2020

Nov 24, 2020

Looking for more? Browse all our products here