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Federal Contracting: Use of Contractor Performance Information

GAO-07-1111T Published: Jul 18, 2007. Publicly Released: Jul 18, 2007.
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Highlights

The federal government is the largest single buyer in the world, obligating over $400 billion in fiscal year 2006 for a wide variety of goods and services. Because contracting is so important to how many agencies accomplish their missions, it is critical that agencies focus on buying the right things the right way. This includes ensuring that contracts are awarded only to responsible contractors, and that contractors are held accountable for their performance. Use of contractor performance information is a key factor in doing so. This testimony covers three main areas concerning the use of contractor performance information: (1) the various ways in which a contractor's performance may be considered in the contracting process; (2) how information on past performance is to be used in selecting contractors, as well as the various mechanisms for how that occurs; and (3) some of the key issues that have arisen in considering past performance in source selection, as seen through the prism of GAO's bid protest decisions. GAO has previously made recommendations for improving the use of contractor performance information, but is not making any new recommendations in this testimony.

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AccountabilityContract oversightContract performanceContractor debarmentFederal procurementPerformance appraisalSource selectionEvaluation criteriaFederal regulationsPolicy evaluation