Survey of Utilization of Training Received by Civilian Employees at GSA

FPCD-76-96A: Published: Oct 27, 1976. Publicly Released: Oct 27, 1976.

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A limited study was performed of the use of training provided through formal courses to employees of the General Services Administration, Region 3. Employees and training officials were interviewed and data was obtained to determine utilization.

Region 3 reported that 26,510 employees spent 298,600 hours in training at a cost of $214,000 in calendar year 1975. Based on a sampling of 30 employees, the average utilization rate was 39% compared to 56% for the overall average of five agencies studied. Reasons given for not using training were that the employee was not authorized to use training, course material did not apply to the job, and employee had not reached the grade level in which course material could be used. There was not adequate followup to evaluations made by employees on required forms.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: Relevance and effectiveness of training courses should be evaluated. The training of employees with greatest needs should be stressed.

    Agency Affected:


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