Problems in Implementing the Department of Housing and Urban Development's New Payroll System

A Congressman requested that the new Terminally Operated Personnel/Payroll System (TOPPS) at the Department of Housing and Urban Development (HUD) be examined because some HUD employees have not been paid promptly and accurately under the system. The employees complained that they received paychecks for wrong amounts due to incorrect withholding and overtime computations, and other errors. Some complained about system delays in adding or terminating personnel and changing employee status.