Computer Center Activities, Sergeant at Arms, U.S. Senate
FGMSD-77-16: Published: Mar 11, 1977. Publicly Released: Feb 19, 1982.
- Full Report:
Review of the operations of the computer center operated by the Sergeant at Arms of the Senate indicated that there are many areas in which improvements could be made.
Computer tasks delivered to the center were generally closely controlled on delivery to the reception desk and throughout the processing. Standards for systems development have not been established in the computer center. Steps are being taken to hire an employee to begin development of overall computer center standards. The salaries of computer center personnel are generally comparable to those of other agencies and commercial firms.
Recommendation for Executive Action
Comments: Please call 202/512-6100 for additional information.
Recommendation: To improve overall control of work in process, the systems development work should be entered into the computer system via the reception desk. Top management should take steps to implement a career development program. The computer center should have an agreement with another agency or a contractor to provide backup facilities in the event of destruction of the equipment or long-term failures. To maintain the integrity of the data files, the computer center management should encourage terminal users to change their passwords periodically. An office with responsibility for administrative services should be established, and the roles of the Sergeant at Arms and the Subcommittee on Computer Services should be clarified. Shorter summary reports using graphic presentations, which would permit a quick overview of computer center activity, should be developed for reporting computer usage to the Sergeant at Arms. A personnel accounting information system that would help in managing staff should be developed.