A firm protested a General Services Administration (GSA) contract award for custodial services, contending that its proposal was unreasonably downgraded based on personnel training and several other factors. GAO held that (1) GSA reasonably determined that the protester's personnel training did not meet the solicitation's requirements and (2) the awardee would have been in line for the contract ev...

DIGEST Protest challenging several aspects of evaluation of protester's proposal is denied where agency reasonably downgraded protester's proposed personnel training program. Protest regarding remaining evaluation areas is academic. Since awardee would remain in line for award even if protester's proposal were awarded the maximum points possible under each of those areas. Olympus's proposal was el...