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[Protest of Customs Service Rejection of Bid for Automated Information Systems Support Services]

B-275502: Feb 27, 1997

A firm protested the Customs Service's rejection of its bid for automated information systems support services, contending that Customs improperly rejected its bid for exceeding the solicitation's page limit and failing to use the specified type size on certain pages. GAO held that: (1) the solicitation did not call for the automatic rejection of a bid that exceeded the page limit; (2) Customs sho...

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Matter of: Macfadden & Associates, Inc. File: B-275502 Date: February 27, 1997

B-275502: Feb 27, 1997

Agency must have a reasonable basis to reject a technical proposal that complies with the page limit. The protester contends that its proposal was improperly rejected for exceeding the page limit established in the RFP. The RFP was issued in May 1996. Providing a specific format that offerors were to follow. Offerors were cautioned that: "[f]ailure of a proposal to comply with these instructions m...

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