A carrier requested review of an Air Force offset for damage to an Air Force member's household goods, contending that it was not liable for the damage, since the member did not note the damage at the time of delivery. GAO held that the member's failure to note visible damage to her household goods did not bar her from recovering the costs of the damage, since it had been determined that the damag...

Service member's failure to note visible damage to rear of a television set at the time of delivery is not a bar to recovery if the carrier did not note damage to the rear panel of the set on the inventory when it obtained it from the member. The repair estimate submitted with the claim indicates that damage to the rear panel and components attached to the rear panel was caused by impact. The supp...

Service member's failure to note visible damage to rear of a television set at the time of delivery is not a bar to recovery if the carrier did not note damage to the rear panel of the set on the inventory when it obtained it from the member. The repair estimate submitted with the claim indicates that damage to the rear panel and components attached to the rear panel was caused by impact. The supp...