[Protests of OCHAMPUS Contract Award for Managed Health Care]

B-254397.10,B-254397.4,B-254397.6,B-254397.7,B-254397.8: Dec 20, 1993

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Two firms protested an Office of the Civilian Health and Medical Program of the Uniformed Services (OCHAMPUS) contract award for managed health care services, contending that OCHAMPUS did not evaluate the business and technical bids in accordance with the solicitation's evaluation criteria. GAO held that OCHAMPUS failed to: (1) follow the solicitation's evaluation scheme; and (2) evaluate the effectiveness of the bidders' proposed management approaches. Accordingly, the protests were sustained, and GAO recommended that OCHAMPUS: (1) either resolicit the contract or reevaluate the bids; (2) terminate the awardee's contract if it determines that the awardee's bid does not represent the best value to the government; and (3) reimburse the protesters for their protest costs.