https://www.gao.gov/products/149820

B-250492: Apr 21, 1993

A carrier requested a review of its claim for reimbursement of the Air Force's set-off for transit damages to a member's household goods, contending that: (1) the Air Force never explained the different damage descriptions sent to it; (2) the items had extensive pre-existing damage which was noted on the origin inventory; (3) repair estimates did not account for pre-existing damages; and (4) it wa...

https://www.gao.gov/products/404591

B-250492: Apr 21, 1993

GAO will not reverse the agency's administrative determinations of transit damages and repair costs without competent evidence that the determinations are unreasonable. That either some of the damages claimed were indistinguishable from the PED or repair costs were not properly calculated to account for PED. American contends that the use of the words "touch up" in the repair estimate was not adeq...