https://www.gao.gov/products/130928

B-219489: Sep 8, 1986

An Internal Revenue Service (IRS) employee appealed the Claims Group's denial of his claim for reimbursement for travel expenses. The claimant, unaware of the general prohibition on the use of travel agents at the time he traveled, purchased an airline ticket for official travel through a travel agent. GAO held that IRS could reimburse the claimant because he: (1) provided sufficient proof of the...

https://www.gao.gov/products/473868

B-219489: Sep 8, 1986

THE EMPLOYEE MAY BE REIMBURSED THE AMOUNT HE PAID FOR THE TICKET SINCE THE RECORD SHOWS THAT THE COST WAS LESS THAN THE REGULAR FARE. THAT HE WAS NOT AWARE OF THE GENERAL PROHIBITION AGAINST USE OF TRAVEL AGENTS. THAT PRECAUTIONARY ACTIONS HE TOOK PRIOR TO PURCHASING TICKET FROM A TRAVEL AGENT WERE REASONABLE AND PRUDENT UNDER THE CIRCUMSTANCES. EASTHAM - REIMBURSEMENT OF COST OF AIRLINE TICKET PU...