VA Needs a Single System To Measure Hospital Productivity
AFMD-81-23
Published: Mar 24, 1981. Publicly Released: Apr 28, 1981.
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Highlights
GAO was requested to compare the productivity of Veterans Administration (VA) hospitals with that of private and public sector hospitals, outlining the reasons for any differences found. Particular interest was expressed in the measurement systems used to make the comparison.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Veterans Administration | The Administrator of Veterans Affairs should establish a schedule for developing an adequate, single, hospital productivity measurement system for the entire Department of Medicine and Surgery using one of the systems currently being developed as a basis. A system guidance role should be assigned to an agencywide, user-oriented body such as the Multi-Level Care Steering Committee, which would have responsibility for ensuring that: (1) the measurement system is coordinated with other management information systems; (2) duplicate data collection is eliminated; (3) data collected and reports developed are uniform across appropriate units of the agency; and (4) an annual status report is provided to VA management, the Office of Management and Budget, and the appropriations committees of Congress. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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Topics
Comparative analysisHospitalsIndustrial productivityManagement information systemsPerformance measuresPerformance appraisalProductivity in governmentVeterans hospitalsWork measurementVeterans