[Protest of HCFA Delivery Order for Computer Workstations]

B-278343,B-278343.2: Jan 20, 1998

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A firm protested a Health Care Financing Administration (HCFA) delivery order for computer desktop workstations, contending that HCFA: (1) improperly failed to advise bidders of the evaluation criteria it would follow and improperly engaged in a best-value procurement instead of selecting the low technically acceptable bid; and (2) evaluated the proposals in a manner that was inconsistent with the solicitation. GAO held that: (1) HCFA improperly failed to advise bidders that it intended to conduct a technical evaluation and cost/technical trade-off; and (2) the solicitation did not accurately state HCFA's requirements and the protester was prejudiced by HCFA's action in this regard. Accordingly, the protest was sustained and GAO recommended that HCFA: (1) amend the solicitation to advise bidders holding blanket purchase agreements of HCFA's needs; (2) cancel the awardee's purchase order and make award to another bidder, if otherwise appropriate; and (3) reimburse the protester for its protests costs.

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