[Claim for Refund of Freight Damage Setoff]

B-246852: Mar 20, 1992

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A carrier claimed reimbursement for the Air Force's setoff for damages to an officer's household goods, contending that it: (1) was not liable for damages reported after it had delivered the household goods to a mini-storage facility; and (2) submitted a statement from its driver that there was no damage to the household goods at the time of delivery. GAO held that the carrier bore the burden of proving that the damage occurred after delivery, and the driver's statement did not sufficiently rebut the presumption that the damage was due to the carrier's negligence. Accordingly, the setoff action was affirmed.