[Protest of NARA Contract Award for Security Guard Services]

B-243940.2: Sep 30, 1991

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A firm protested a National Archives and Records Administration (NARA) contract award for security guard services, contending that NARA failed to: (1) make the award in accordance with the stated evaluation and award criteria; and (2) conduct meaningful discussions. GAO held that NARA failed to conduct meaningful discussions with the protester, since it did not fairly apprise the firm that its compensation package for guards was deficient and that this was the most significant evaluation consideration. Accordingly, the protest was sustained, and GAO recommended that: (1) NARA reopen discussions with the protester and awardee and provide them with an opportunity to submit revised proposals; (2) if NARA determined that, on the basis of its evaluation of revised offers, that the awardee was no longer properly in line for award, it should terminate the awarded contract and make award to the protester; and (3) NARA should reimburse the protester for its protest costs.

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