[Protest of VA Solicitation Performance Requirements as Defective]

B-233365.3: Sep 20, 1989

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A firm protested a Department of Veterans Affairs (VA) solicitation for medical facility laundry services, contending that the: (1) performance requirements were unrealistic and unnecessarily restrictive; (2) specified scheme for evaluating contractor performance lacked statistical validity; and (3) proposed contractor payment deductions for unsatisfactory performance were punitive. GAO held that: (1) VA reasonably based its performance requirements on institutional accreditation and patient welfare concerns; (2) VA amended performance evaluation methods to ensure their statistical validity; and (3) the protester failed to show how the proposed deductions were penalties not related to deficient contract performance. Accordingly, the protest was denied.