[Question Concerning Payments Under the Do-It-Yourself Move Program]

B-217623,B-217946: Jul 31, 1985

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GAO reviewed whether the Army can make an incentive payment to a member under the do-it-yourself moving program when weight certificates are lost during submission or after receipt of the claim. Three Army service members argued that the Army should make incentive payments based on the estimated or constructive weight of their household goods. GAO noted that: (1) the implementing regulations for the program set a member's incentive pay at 80 percent of what it would have cost the government to move the goods, less the cost actually incurred by the government; and (2) the cost comparison depends on the weight of the items moved. Therefore, a member must establish the weight of his goods. GAO found that: (1) the record did not demonstrate that certificates were in fact submitted as required; (2) there was no available evidence to clearly establish the actual weights involved; and (3) estimates of the weights did not meet the members' burden of establishing the actual weight of the household goods. GAO has consistently denied incentive payment to a service member who fails to submit the weight certificates, regardless of the reason for nonsubmission. Accordingly, the claim for incentive payment may not be made; however, other actual expenses incurred which are otherwise allowable may be paid.

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