Survey of Effectiveness and Need for Equal Employment Opportunity Training at Region IV, Department of Health, Education, and Welfare

B-70896: Published: Apr 25, 1977. Publicly Released: Oct 27, 1983.

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A survey of Equal Employment Opportunity (EEO) training provided at Region IV, Department of Health, Education, and Welfare (HEW), focused on kinds of training, selection of participants, and evaluation of results.

Two categories of training were provided: skills and orientation. Skills training was provided for individuals directly involved in EEO programs. Orientation courses, designed to provide knowledge of legal and policy requirements, provided for managerial and supervisory personnel. Because attendance was based largely on an individual's availability rather than need, less than 10 percent, of 1,799 individuals designated for training in fiscal year 1977, attended courses. Some part-time EEO principals were found to lack formal training and all lacked background in personnel administration. Full-time principals had more adequate background or training. Some supervisors did not receive EEO training, because it was not included in their supervisory course. Data on training from the management information system was incomplete and inaccurate. Although training at Region IV was available, regional coordination and control was lacking, and results were not properly evaluated.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: Procedures should be developed to identify persons requiring training, establish an annual schedule, provide for record maintenance, and evaluate training impact.

    Agency Affected:


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