The Challenges Facing IRS Before and During COVID-19, And What It Means for Taxes in 2021

Monday, March 1, 2021
The Challenges Facing IRS Before and During COVID-19, And What It Means for Taxes in 2021

The Challenges Facing IRS Before and During COVID-19, And What It Means for Taxes in 2021

The IRS processes more than 150 million individual and business tax returns each year. While the IRS has modernized its process to allow for electronic filings, several key functions remain paper-based, including about 40 percent of business-related tax forms. In addition, during the 2020 filing season, the IRS faced a number of challenges providing help to taxpayers, and processing tax returns because of COVID-19. We talk with GAO's Jessica Lucas-Judy to find out more.