"Title: Download of GAO Recommendation Results",,,,,,, "Prepared by: GAO",,,,,,, "Source: GAO recommendations database, status as of Mar 29, 2024 at 6:05 AM EST" ,,,,,,, ,,,,,,,, ,,,,,,,, "Publication Name","Publication Number","Date Publication Issued","Director Name","Director Phone",Agency,Recommendation,Status,Priority,Comments "Whistleblower Protection: Actions Needed to Strengthen Selected Intelligence Community Offices of Inspector General Programs",GAO-20-699,"Sep 25, 2020","Brian M. Mazanec, Brenda S. Farrell","(202) 512-5130, (202) 512-3604","Office of the Inspector General of the NSA/CSS","The Inspector General of NSA should develop and implement a quality assurance program for the OIG's investigations division. This program should consist of routine internal and external quality assurance reviews consistent with CIGIE standards and guidance. (Recommendation 22)","Open--Partially Addressed",No,"The NSA OIG concurred with this recommendation. The NSA OIG has an external quality assurance review scheduled for its Investigations Division with an Intelligence Community partner OIG for fiscal year 2024. In April 2022, NSA OIG told us that it has developed a Quality Assurance Program with purview across the OIG, including its Investigations Division. According to the NSA OIG, this Program is independent from the Investigations Division and samples and reviews completed investigation cases to ensure compliance with CIGIE guidelines. However, the NSA OIG did not provide documentation regarding the structure, criteria, or timeframes for this new QA Program. We will continue to follow up with the NSA OIG to determine if the new internal quality assurance program satisfies our recommendation and if the external quality assurance review is conducted as planned." "Whistleblower Protection: Actions Needed to Strengthen Selected Intelligence Community Offices of Inspector General Programs",GAO-20-699,"Sep 25, 2020","Brian M. Mazanec, Brenda S. Farrell","(202) 512-5130, (202) 512-3604","Office of the Inspector General of the NSA/CSS","The Inspector General of NSA should develop an investigator training plan that provides an approach that systematically links the requisite knowledge, skills, and abilities to training requirements to an investigator's career progression. (Recommendation 23)","Open--Partially Addressed",No,"The NSA OIG concurred with this recommendation. In April 2022, NSA OIG provided us a career progression training plan to support and fulfill Individual Development Plans (IDP) of assigned investigators for its Investigations Division. However, as of July 2022, the training plan had not yet been formally incorporated into the NSA OIG's Investigations Manual. NSA OIG told us that the Investigations Manual is currently being revised and the new training plan will be incorporated into its new version. We will continue to follow up on this recommendation."