Key Issues > Duplication & Cost Savings > GAO's Action Tracker > Drawback Program Modernization (2020-28)
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International Affairs: Drawback Program Modernization (2020-28)

U.S. Customs and Border Protection should improve its internal controls over the drawback program—which provides refunds of certain duties, taxes and fees—to potentially prevent millions of dollars in improper drawback refunds.

Action:

The Commissioner of U.S. Customs and Border Protection should ensure that the Office of Trade assesses the feasibility of flagging excessive export submissions across multiple claims and takes cost-effective steps, based on the assessment, to prevent over claiming.

Progress:

Pending

Implementing Entity:

U.S. Customs and Border Protection

Action:

The Commissioner of U.S. Customs and Border Protection should ensure that the Office of Trade develops a plan, with time frames, to establish a reliable system of record for proof of export.

Progress:

Pending

Implementing Entity:

U.S. Customs and Border Protection

Action:

The Commissioner of U.S. Customs and Border Protection should ensure that the Office of Trade turns the claim selection feature in Automated Commercial Environment (ACE) back on and finalizes and implements procedures to target claims for review that were accepted into ACE during the period in which the selection feature was disabled.

Progress:

Pending

Implementing Entity:

U.S. Customs and Border Protection

Action:

The Commissioner of U.S. Customs and Border Protection should ensure that the Office of Trade analyzes the results of its targeting of claims for review and designs responses to mitigate identified risks.

Progress:

Pending

Implementing Entity:

U.S. Customs and Border Protection