Human Capital Transformation - GAO's Own Experience

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Table of contents

• Human Capital Transformation - GAO's Own Experience
• The Case for Change
• Selected GAO-Related Activities
• Transformation
• Transformation Is About...
• Transformation Has Different Dimensions
• GAO's High Risk List
• Transformation: A New Model for Government Organizations
• Keys to Making Change Happen
• Keys to Making Change Happen
• Key Transformation Elements
• GAO's Strategic Plan
• Selected Success Measures
• Annual Performance Measures (1998 and 2003)
• Client Feedback FY02-04 (through June 2004)
• Key GAO Partnerships
• GAO: Leading by Example
• How GAO Has Addressed Its Human Capital Challenges
• Legislation Addressing GAO's Human Capital Challenges
• Competency-Based Performance Appraisal
• Competency Model
• Analyst/Specialist Appraisal Scores (1984-2003)
• GAO's Classification & Compensation Review
• People Measures: Staff Development (Percent of staff responding favorably)
• People Measures: Staff Utilization (Percent of staff responding favorably)
• People Measures: Organizational Climate (Percent of staff responding favorably)
• People Measures: Leadership (Percent of staff responding favorably)
• GAO Benchmarking Results for 2004
• GAO will continue to lead
• In Today's World
• Three Key Ingredients Needed for These Challenging and Changing Times
• Selected TR Quotes
• Close