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GAO-09-645R: 

United States Government Accountability Office: 
Washington, DC 20548: 

May 14, 2009: 

The Honorable John L. Mica:
Ranking Republican Member:
Committee on Transportation and Infrastructure: 
House of Representatives: 

Subject: Effect of Personnel Reform on the Federal Aviation 
Administration's Budget: 

Dear Mr. Mica: 

Under personnel reform legislation enacted in 1995, the Administrator 
of the Federal Aviation Administration (FAA) implemented a new 
personnel management system. The system is exempt from most 
governmentwide personnel laws, but is subject to change only if the 
Administrator consults and negotiates those changes with the exclusive 
bargaining representatives of FAA's employees.[Footnote 1] When FAA and 
labor cannot reach an agreement regarding changes in the personnel 
management system, the legislation requires that the Federal Mediation 
and Conciliation Service be used to reach an agreement, and if that 
step is unsuccessful, FAA's proposed changes become effective 60 days 
after FAA transmits its proposed changes, along with labor's objections 
and its reasons for the objections, to Congress. FAA's first labor 
negotiation following the reform legislation was with the National Air 
Traffic Controllers Association (NATCA), which represents, among 
others, FAA's 15,000 Air Traffic Controllers, Traffic Management 
Coordinators, and Traffic Management Specialists.[Footnote 2] 

Your letter asked us to review FAA's human capital system. You also 
raised several questions, including (1) How personnel reforms have 
affected FAA's budget and how compensation for FAA's unionized 
workforce compares with other government employees? and (2) What has 
FAA done to ensure that the federal budget and appropriations processes 
are used to guide labor compensation negotiations? We are providing you 
with the results of our work on these questions to meet your immediate 
needs, and we will report on our broader work later this year. On March 
13, 2009, we briefed your office on the results of this work. This 
letter transmits a summary of the briefing, including additional 
information that your staff requested, and subsequent comments from 
FAA. 

To analyze the effect of personnel reform on FAA's budget from 1998 
through 2006, we (1) compared annual increases in the controller pay 
scale with increases in the general schedule; (2) compared the growth 
of personnel compensation and benefits (PC&B) for air traffic 
controllers with that for other FAA employees; and (3) compared the 
growth in FAA's annual operations appropriation, which funds most PC&B, 
with the growth in PC&B expenditures.[Footnote 3] Comparing annual 
expenditures for PC&B with the operations appropriation over a period 
of time provides a broad perspective on the effect of the negotiated 
pay agreement on the budget, although changes in the total number of 
employees, the mix of pay grades, and external events, such as 
budgetary rescissions, affect the comparison. To evaluate what FAA has 
done to ensure that the federal budget and appropriations processes are 
used to guide labor compensation, we reviewed FAA policy documents and 
interviewed FAA officials. We conducted our work from December 2008 
through May 2009 in accordance with generally accepted government 
auditing standards. Those standards require that we plan and perform 
the audit to obtain sufficient, appropriate evidence to provide a 
reasonable basis for our findings and conclusions based on our audit 
objectives. We believe that the evidence obtained provides a reasonable 
basis for our findings and conclusions based on our audit objectives. 

Summary: 

The requirement to negotiate pay with unions representing FAA's 
employees initially affected FAA's budget because FAA had to use funds 
that were originally intended for other purposes to cover negotiated 
pay increases. When FAA negotiated the agreement with NATCA in 1998, 
the agency did not determine the future cost of the agreement prior to 
signing. Controllers received significant pay increases in the early 
years of the agreement. Therefore, to cover the increases in pay under 
existing appropriations, FAA used funds that were originally intended 
for other purposes. For example, in fiscal year 1999, FAA used $93 
million of its operations appropriation that was originally planned for 
activities such as hiring, equipment maintenance, and training. 
Cumulatively, from 1998 through 2006, the agreement resulted in air 
traffic controllers' pay scales increasing between 49 and 81 percent, 
depending on the complexity of the air traffic control facility where a 
controller worked. During this timeframe, the pay scale for federal 
employees under the general schedule increased by 26 percent. From 1998 
through 2006, total expenditures for controller personnel compensation 
and benefits (PC&B) increased by a greater percentage than total PC&B 
for other FAA employees. However, during this timeframe, FAA's 
operations appropriation increased by a greater percentage than total 
PC&B expenditures. FAA noted that the number of permanent staff funded 
by operations declined by 7,300, or almost 16 percent, during this time 
period. 

To ensure that the federal budget and appropriations processes are used 
to guide future labor agreements, FAA implemented a requirement in 2003 
that all proposed labor agreements be priced out and coordinated with 
its finance staff. Specifically, every proposed labor agreement must be 
accompanied by a budget analysis that estimates cost impacts and 
assesses affordability relative to anticipated funding levels. FAA's 
intent is to ensure that labor agreements are affordable before 
reaching agreements. However, FAA noted that pricing out and 
coordinating labor proposals with the finance staff does not, in 
itself, limit the cost of a new contract. Overall, FAA followed the new 
requirement in completing nine agreements and in negotiations for 
another nine pending agreements. FAA also followed the requirement in 
negotiations with NATCA during 2005 and 2006 that did not produce an 
agreement. Because FAA and NATCA did not reach an agreement on pay, FAA 
followed the steps outlined in the reform legislation, resulting in 
FAA's proposal being implemented in June 2006--60 days after it was 
sent to Congress with NATCA's objections to the proposed agreement. Due 
to higher growth in controller pay bands compared to the general 
schedule, the new contract implemented controller pay bands that were 
between 25 and 34 percent lower than those in effect under the prior 
agreement. Incumbent controllers retained their previous pay levels. 
Controllers whose pay exceeded the maximum levels of the new bands were 
eligible for performance pay in the form of bonuses, but not in the 
form of permanent pay increases. In 2007 and 2008, the new controller 
pay bands increased by the same percentage as the general schedule. 

In commenting on a draft of this report, FAA provided comments through 
email on slides 9, 10, and 11. Concerning slide 9, FAA stated that the 
comparison of the overall growth in the operations appropriation, from 
1998 through 2006, to the growth in PC&B over the same time period is 
misleading because FAA's staffing level was 7,300 less in 2006, 
compared with 1998. We added information on the staff reduction. FAA 
commented that the reductions resulted from shifting some staff PC&B 
costs to other funding accounts, and other actions. FAA said that if it 
had not taken these actions, PC&B would have grown faster than 
appropriations. Our draft report recognized that a comparison of 
appropriations and PC&B expenditures over time provides only a broad 
perspective that can be influenced by a variety of factors. 

Concerning slide 10, FAA commented that our discussion of its process 
to analyze the cost of labor proposals prior to reaching agreements is 
accurate, but noted that the process does not, in itself, limit the 
cost of a new contract. We added this information. 

Concerning slide 11, FAA stated that our discussion of the 25 to 34 
percent reduction in controller pay bands, which took effect when the 
new contract was imposed, did not provide context against the 60 
percent higher growth in controller pay bands compared to the general 
schedule. FAA stated that the reduction was necessary because of this 
growth in pay bands. We added information to reflect that FAA made 
these reductions in response to that growth. 

As agreed with your office, unless you publicly announce the contents 
of this report earlier, we plan no further distribution until one day 
from the report date. At that time, we will send copies to the 
appropriate congressional committees and the FAA Administrator. In 
addition, this report will also be available at no charge on our Web 
site at [hyperlink, http://www.gao.gov]. Should you or your staff have 
questions concerning this report, please contact me at (202) 512-4803 
or dillinghamg@gao.gov. Contact points for our Offices of Congressional 
Relations and Public Affairs may be found on the last page of this 
report. Key contributors to this report were Maria Edelstein, Assistant 
Director; Edmond Menoche; Sherwin Chapman; Carol Henn; Sara Ann 
Moessbauer; and Bert Japikse. 

Sincerely yours, 

Gerald L. Dillingham, Ph.D.
Director, Physical Infrastructure Issues: 

Enclosure: 

[End of section] 

Enclosure: Briefing slides: 

Effect of Personnel Reform on the Federal Aviation Administration’s 
Budget: 

Briefing for the House Transportation and Infrastructure Committee, 
Aviation Subcommittee: 

Background: 

In 1995, Public Law No. 104-50 § 347 directed the Administrator to 
develop and implement a personnel management system. 49 U.S.C. § 40122, 
enacted in 1996, requires that FAA negotiate changes to the system with 
the exclusive bargaining representatives of FAA’s employees. 

The law requires that when neither the FAA nor the Federal Mediation 
and Conciliation Service can reach an agreement with labor 
representatives, FAA’s proposed changes to the personnel management 
system become effective 60 days following FAA’s transmittal of its 
proposal, along with labor’s objections, to Congress. 

FAA’s first negotiation under these provisions took place in 1998 with 
the National Air Traffic Controllers Association (NATCA), which 
represents, among others, FAA’s 15,000 controllers. 

This agreement remained in effect until June 2006. 

Research questions: 

How have personnel reforms affected FAA’s budget and how does 
compensation for FAA’s unionized workforce compare with other 
government employees? 

What has FAA done to ensure that the federal budget and appropriations 
processes are used to guide labor compensation negotiations? 

Research methods: 

Reviewed, for 1998 through 2008, controller pay scales and the general 
schedule; and for 1998 through 2006, FAA expenditures for personnel 
compensation and benefits (PC&B); and FAA’s operations appropriation, 
which funds most PC&B. In this report, expenditures refers to obligated 
FAA funds. An “obligation” is some action that creates a legal 
liability or definite commitment to pay on the part of the government. 

For 1998 through 2006, compared (1) annual PC&B expenditures for 
controllers with those for other FAA employees, and (2) PC&B 
expenditures with operations appropriations. 

Discussed with senior FAA officials the budgetary effect of labor 
agreements and actions taken to ensure that the estimated cost of
future agreements are within budget projections. 

[Note: Throughout this briefing, we use the term “controllers” to 
include Air Traffic Controllers, Traffic Management Coordinators, and 
Traffic Management Specialists. All are paid under the controller pay 
plan and are included in the PC&B data shown in the following slides.] 

Effect of Personnel Reform on FAA’s Budget: 

FAA’s 1998 pay negotiation with NATCA provided substantial pay 
increases to controllers, which affected FAA’s budget. 

To fund controller pay, FAA used operations appropriations originally 
intended for other purposes. 

FAA’s 1998 agreement with controllers established a new controller pay 
scale with pay bands that vary based on the complexity of the 
facilities where controllers work. 

FAA adjusted controller pay bands by varying amounts from 1998 through 
2000, and uniformly thereafter. 

Controllers received an initial increase in October 1998 when the new
agreement became effective. 

Annual increases in controller pay bands exceeded those of the General
Schedule from 1998 through 2006. 

Figure: Range of increase in Controller Pay Bands Compared to increase 
in General Schedule, October 1998-2006: 

[Refer to PDF for figure: multiple line graph] 

Date: Initial conversion (October 1998); 
Largest controller pay band increase: Cumulative increase: 22.92%; 
Smallest controller pay bank increase: Cumulative increase: 3.19%; 
General Schedule increase: Cumulative increase: 0. 

Date: 1999; 
Largest controller pay band increase: Cumulative increase: 35.07%; 
Smallest controller pay bank increase: Cumulative increase: 12.16%; 
General Schedule increase: Cumulative increase: 3.1%. 

Date: 2000; 
Largest controller pay band increase: Cumulative increase: 45.37%; 
Smallest controller pay bank increase: Cumulative increase: 19.91%; 
General Schedule increase: Cumulative increase: 7.02%. 

Date: 2001; 
Largest controller pay band increase: Cumulative increase: 50.78%; 
Smallest controller pay bank increase: Cumulative increase: 24.37%; 
General Schedule increase: Cumulative increase: 9.91%. 

Date: 2002; 
Largest controller pay band increase: Cumulative increase: 57.76%; 
Smallest controller pay bank increase: Cumulative increase: 30.13%; 
General Schedule increase: Cumulative increase: 13.86%. 

Date: 2003; 
Largest controller pay band increase: Cumulative increase: 64.27%; 
Smallest controller pay bank increase: Cumulative increase: 35.5%; 
General Schedule increase: Cumulative increase: 17.39%. 

Date: 2004; 
Largest controller pay band increase: Cumulative increase: 70.06%; 
Smallest controller pay bank increase: Cumulative increase: 40.27%; 
General Schedule increase: Cumulative increase: 20.56%. 

Date: 2005; 
Largest controller pay band increase: Cumulative increase: 75.7%; 
Smallest controller pay bank increase: Cumulative increase: 44.93%; 
General Schedule increase: Cumulative increase: 23.58%. 

Date: 2006; 
Largest controller pay band increase: Cumulative increase: 81.18%; 
Smallest controller pay bank increase: Cumulative increase: 49.45%; 
General Schedule increase: Cumulative increase: 26.17%. 

Source: GAO representation of FAA data. 

[End of figure] 

In 7 of the 8 years from 1999 through 2006, total PC&B expenditures for
controllers increased by a greater percentage than for other FAA 
employees. 

In addition to changes in pay bands, changes in annual PC&B expenditures
can result from other circumstances. According to FAA officials, total 
noncontroller PC&B increased more than controller PC&B in 2004 possibly
because highly paid controllers were beginning to retire and FAA was not
immediately replacing them. 

Figure: Annual Percentage Change in Total PC&B Expenditures, 1998-2006: 

[Refer to PDF for image: vertical bar graph] 

Year: 1999; 
Non-controller PC&B: 6.03%; 
Controller PC&B: 12.5%. 

Year: 2000; 
Non-controller PC&B: 3.24%; 
Controller PC&B: 13.7%. 

Year: 2001; 
Non-controller PC&B: 13.57%; 
Controller PC&B: 14.44%. 

Year: 2002; 
Non-controller PC&B: -4.56%; 
Controller PC&B: 8.64%. 

Year: 2003; 
Non-controller PC&B: -1.04%; 
Controller PC&B: 5.85%. 

Year: 2004; 
Non-controller PC&B: 7.04%; 
Controller PC&B: 5.02%. 

Year: 2005; 
Non-controller PC&B: 1.08%; 
Controller PC&B: 1.53%. 

Year: 2006; 
Non-controller PC&B: -5.85%; 
Controller PC&B: 5.26%. 

Source: GAO representation of FAA data. 

[End of figure] 

To provide for increased controller PC&B expenditures in the initial 
years of the agreement, FAA used funds intended for other purposes. For 
example, FAA used $93 million of its fiscal year 1999 operations 
appropriation, originally intended for hiring, telecom services, 
equipment maintenance, travel, and training, among other things, to pay 
controllers. 

FAA’s operations appropriation increased by a greater percentage than 
FAA’s total PC&B expenditures from 1998 through 2006. FAA noted that 
the number of permanent staff funded by operations declined by 7,300, 
or almost 16 percent, during this time period. 

Figure: Percentage Growth in Operations Appropriation and PC&B 
Expenditures, 1998-2006: 

[Refer to PDF for image: horizontal bar graph] 

Operations appropriation growth: 52.3%; 
Total PC&B growth: 44.5%. 

Source: GAO representation of FAA data. 

[End of figure] 

Ensuring that the federal budget and appropriations processes are used 
to guide labor compensation: 

FAA implemented a requirement in 2003 that all labor agreements be 
coordinated with its finance staff so that costs are known before 
approval. FAA noted that this coordination does not, in itself, limit
the cost of a new contract. 

FAA has followed this requirement for the 9 labor agreements completed 
since 2003 and for agreements currently pending. 

FAA’s negotiations with NATCA in 2005 and 2006, which also took place 
following this requirement, did not produce a new agreement. 

As provided in reform legislation, FAA’s proposal became effective in 
June 2006—60 days after it was sent to Congress with labor’s objections 
to the proposed agreement. 

* In response to the growth in controller pay bands compared to the 
general schedule, FAA reduced controller pay bands between 25 and 34 
percent in September 2006, when work rules became effective under the 
new contract. 

* Controllers on board in September 2006 retained their pay levels; 
those with salaries above the maximum of the new pay bands received 
performance pay as bonuses, rather than as increases to their permanent 
pay. 

* In 2007 and 2008, after the new contract became effective, controller 
pay scales increased by the same percentage as the general schedule. 

[End of enclosure] 

Footnotes: 

[1] 49 U.S.C. § 40122. 

[2] FAA employs about 600 Traffic Management Coordinators and Traffic 
Management Specialists who are under the same pay plan as controllers. 
In this report, we use the term "controller" to include Air Traffic 
Controllers, Traffic Management Coordinators, and Traffic Management 
Specialists. 

[3] In this report, expenditures refers to obligated FAA funds. An 
"obligation" is some action that creates a legal liability or definite 
commitment to pay on the part of the government. 

[End of section] 

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