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entitled 'Propane and Heating Oil: Federal Oversight of the Propane 
Education and Research Council and National Oilheat Research Alliance 
Should Be Strengthened' which was released on August 5, 2010. 

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Report to the Chairman, Committee on Energy and Natural Resources, 
U.S. Senate: 

United States Government Accountability Office: 
GAO: 

June 2010: 

Propane and Heating Oil: 

Federal Oversight of the Propane Education and Research Council and 
National Oilheat Research Alliance Should Be Strengthened: 

GAO-10-583: 

GAO Highlights: 

Highlights of GAO-10-583, a report to the Chairman, Committee on 
Energy and Natural Resources, U.S. Senate. 

Why GAO Did This Study: 

Millions of Americans use propane and oil heat for such purposes as 
heating and cooking. Congress authorized creation of the Propane 
Education and Research Council (PERC) in 1996 and the National Oilheat 
Research Alliance (NORA) in 2000 to provide research and development, 
safety and training, and consumer education for propane and oil heat, 
as the highest priority activities. Congressional deliberations on the 
groups’ creation emphasized providing funding for research and 
development. PERC and NORA fund operations by assessing fees on 
propane and oil heat sales. 

GAO examined (1) how PERC and NORA spent assessments collected, (2) 
the extent to which their reported activities help achieve strategic 
goals, (3) the extent to which key statutory requirements were met, 
and (4) the extent of federal oversight. GAO analyzed the Propane and 
Oilheat Acts and PERC and NORA documents and interviewed 
representatives of PERC, NORA, and the Departments of Energy (DOE) and 
Commerce. 

What GAO Found: 

Based on GAO’s analysis of their financial and annual reports, PERC 
and NORA spent over half of the assessments collected on what they 
classified as consumer education. From 1998 through 2008, PERC 
collected about $350.6 million. During those years, PERC spent about 
$318.5 million, including about $178.6 million for consumer education, 
$50.7 million for safety and training, $28.1 million for research and 
development, and over $61 million for engine fuel, industry, and 
agriculture programs, and for general and administrative expenses. The 
remaining balance of about $32.1 million was unspent, mostly 
reflecting, according to PERC, approved commitments to future 
spending. From 2001 through 2008, NORA collected about $107.4 million 
and spent about $101.6 million. NORA’s spending included $68.4 million 
for consumer education, $17.8 million for education and training, $6.2 
million for research and development, $300,000 on its oil tank 
program, and $8.9 million for general and administrative expenses. 
NORA officials said that the unspent $5.8 million balance reflected 
mostly commitments to future spending. 

PERC and NORA report activities in all program areas, but it was not 
always clear how those activities achieved strategic goals. PERC’s 
research and development and agriculture program activities appeared 
consistent with strategic goals, but it is not clear to what degree 
consumer education, safety and training, engine fuels, and industry 
activities helped achieve these goals. For example, a key goal of PERC’
s consumer education activities was to increase propane usage, but 
studies provided to GAO were inconsistent about whether propane usage 
increased. NORA’s research and development activities were generally 
consistent with its strategic goals, but because NORA’s strategic plan 
lacked goals for its consumer education, education and training, and 
oil tank programs, GAO could not determine if these activities 
achieved desired results. 

While some PERC and NORA activities appeared to meet statutory 
requirements, others raised issues such as whether certain types of 
activities involving Congress or politically affiliated entities were 
covered by specific lobbying restrictions in the Acts. Assuming PERC 
and NORA’s activities were permitted, issues remain about whether 
Congress anticipated that the assessment funds would be used for these 
activities, particularly when classified as “consumer education” by 
PERC and NORA under the Acts. Issues also remain about whether 
Congress anticipated that such a high proportion of the groups’ 
funding would go to education activities, in comparison to the 
relatively little support given to research and development, a key 
area of interest during congressional deliberations about the Acts. 

Federal oversight of PERC and NORA has been limited. Commerce recently 
completed the required analysis of oilheat prices, but DOE has not 
used oversight authority granted by the Propane and Oilheat Acts. For 
example, DOE has not overseen PERC and NORA’s activities by reviewing 
budgets or making recommendations to PERC and NORA, as authorized by 
law. 

What GAO Recommends: 

Congress may wish to clarify certain requirements and specify priority 
ranking, expenditures, and a DOE oversight role. DOE did not comment; 
Commerce agreed; NORA did not disagree and in some aspects agreed; and 
PERC interpreted certain information differently in several cases. 
PERC believes the Propane Act allows the congressional contacts it 
funds but welcomes clarification. 

To view the full product, including the scope and methodology, click 
on GAO-10-583. For more information, contact Mark E. Gaffigan at (202) 
512-3841 or gaffiganm@gao.gov. 

[End of section] 

Contents: 

Letter: 

Background: 

PERC and NORA Reported Spending More Than Half of the Assessments They 
Collected on National and State Consumer Education Programs: 

While PERC and NORA Reported Activities in All Program Areas, in Some 
Cases It Is Unclear to What Degree Those Activities Have Helped 
Achieve Results: 

Certain PERC and NORA Activities Appeared to Meet Key Statutory 
Requirements, While Others Raise Issues about Coverage of the Acts and 
Other Matters: 

Commerce and DOE's Oversight of PERC and NORA Has Been Limited: 

Conclusions: 

Matters for Congressional Consideration: 

Agency Comments and Our Evaluation: 

Appendix I: Objectives, Scope, and Methodology: 

Appendix II: Extent to Which PERC's Activities Have Met Key 
Requirements and Carried Out Statutorily Prescribed Functions: 

Appendix III: Extent to Which NORA's Activities Have Met Key 
Requirements and Carried Out Statutorily Prescribed Functions: 

Appendix IV: Comments from the Department of Commerce: 

Appendix V: Comments from the Propane Education and Research Council: 

Appendix VI: Comments from the National Oilheat Research Alliance: 

Appendix VII: GAO Contact and Staff Acknowledgments: 

Tables: 

Table 1: PERC Activities Relative to the Propane Act and PERC's 
Responses: 

Table 2: NORA Activities Relative to the Oilheat Act and NORA's 
Responses: 

Figures: 

Figure 1: PERC Reported Spending, Calendar Years 1998 through 2008: 

Figure 2: NORA Reported Spending, Calendar Years 2001 through 20089: 

Abbreviations: 

CEO: chief executive officer: 

CETP: Certified Employee Training Program: 

DOE: Department of Energy: 

NAORE: National Association for Oilheat Research and Education: 

NORA: National Oilheat Research Alliance: 

Oilheat Act: National Oilheat Research Alliance Act of 2000: 

PERC: Propane Education and Research Council: 

PMAA: Petroleum Marketers Association of America: 

Propane Act: Propane Education and Research Act of 1996: 

USDA: U.S. Department of Agriculture: 

[End of section] 

United States Government Accountability Office:
Washington, DC 20548: 

June 30, 2010: 

The Honorable Jeff Bingaman: 
Chairman: 
Committee on Energy and Natural Resources: 
United States Senate: 

Dear Mr. Chairman: 

Tens of millions of Americans rely on propane and heating oil for 
heat, hot water and--in the case of propane--cooking and motor fuel. 
Within the last 15 years, Congress has authorized the creation of two 
national entities to undertake propane and oilheat research and 
development, safety and training, and consumer education programs and 
provided the Department of Commerce and the Department of Energy (DOE) 
with certain related authority. The Propane Education and Research Act 
of 1996 (the Propane Act)[Footnote 1] and the National Oilheat 
Research Alliance Act of 2000 (the Oilheat Act)[Footnote 2] authorized 
the establishment of the Propane Education and Research Council (PERC) 
and the National Oilheat Research Alliance (NORA), respectively. The 
Oilheat Act expired on February 6, 2010, and is under consideration 
for reauthorization.[Footnote 3] Conversely, the Propane Act does not 
expire. 

PERC and NORA fall into a category of congressionally-authorized 
programs known as check-off programs. To fund check-off programs, a 
fraction of the wholesale cost of a product is set aside by the 
producer and deposited into a common fund to be used to benefit 
producers and consumers. Similar programs are in place for agriculture 
commodities, including milk, beef, pork, and cotton. To fund PERC 
operations, each gallon of odorized propane gas sold is assessed 
$0.005.[Footnote 4] To fund NORA operations, each gallon of heating 
oil sold is assessed $0.002. 

By statute, both PERC and NORA give a portion of the assessments 
collected to state propane and oilheat associations with similar 
missions.[Footnote 5] Specifically, pursuant to the Propane Act, PERC 
gives 20 percent of its assessments to state propane associations. 
According to PERC, its oversight of these funds includes a PERC 
council review of a state association's proposed use for these funds 
and the submission of periodic and final reports from the state 
associations. The Oilheat Act requires NORA to give 15 percent of its 
assessments to qualified state associations, which may then request to 
receive any portion of the remaining 85 percent of the assessments 
collected in their states. NORA's oversight of state expenditures is 
similar to PERC's, but state associations are required by NORA to 
submit quarterly reports on program spending. 

In June 2003, we reported that oversight of PERC by Commerce and DOE 
was insufficient and recommended that they provide more active 
oversight.[Footnote 6] In this context, and as Congress considers 
reauthorizing NORA's authorizing statute, you asked us to review 
federal oversight of PERC and NORA and examine how these organizations 
are spending the assessments. Specifically, we examined (1) how PERC 
and NORA have spent the assessments they have collected, (2) the 
extent to which PERC's and NORA's reported activities help to achieve 
the results defined in their strategic goals, (3) the extent to which 
PERC's and NORA's activities have met key requirements in their 
authorizing statutes, and (4) the extent to which PERC's and NORA's 
activities and spending received federal oversight. 

In addressing these objectives, we examined PERC's and NORA's 
spending, performance, response to the authorizing statutes, and 
coordination with applicable federal agencies. We reviewed PERC and 
NORA spending from the first year of operation--1998 for PERC and 2001 
for NORA--through 2008. We did not review 2009 data for PERC or NORA 
because audited financial statements were not available for timely 
review.[Footnote 7] To assess the reliability of financial data from 
PERC and NORA, we analyzed related documentation, examined the data to 
identify obvious errors or inconsistencies, and worked with PERC and 
NORA officials to identify data problems. We determined the data to be 
sufficiently reliable for the purposes of this report. We reviewed 
PERC and NORA financial statements, annual reports, meeting minutes, 
and other reports and obtained information and views on both PERC and 
NORA from a wide range of officials in the Departments of Commerce and 
Agriculture (USDA),[Footnote 8] DOE, and the private sector. Appendix 
I provides a more detailed explanation of our scope and methodology. 
We conducted this performance audit from June 2009 through June 2010 
in accordance with generally accepted government auditing standards. 
Those standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe 
that the evidence obtained provides a reasonable basis for our 
findings and conclusions based on our audit objectives. 

Background: 

Propane, also known as liquefied petroleum gas, is a byproduct of both 
crude oil refining and natural gas processing, with approximately 
equal amounts of total propane produced from each process. Propane is 
used to power household appliances and fuel gas fireplaces and 
barbeque grills, and less than 1 percent of U.S. homes use propane as 
their main heating fuel.[Footnote 9] Additionally, propane is used on 
farms to dry corn and power farm equipment and irrigation pumps. 
Businesses and industry also use propane for off-road vehicles, such 
as forklifts and power generating systems. Propane is also used to 
fuel some over-the-road cars, buses, and trucks. Demand for propane, 
according to 2007 data from the American Petroleum Institute, is 
divided among the following sectors: chemical industry (51 percent); 
residential/commercial (18 percent); gasoline blending (18 percent); 
and other sectors, including agricultural and industrial. Propane 
supply/demand is influenced by several factors, including changes in 
domestic production, weather, and inventory levels. Prices of propane 
follow crude oil price trends and are affected by the prices of 
competing fuels in each market, the distance propane has to travel to 
reach a customer, and the volume used by a customer, among other 
things. 

Oilheat is a petroleum product refined from crude oil. About 7.4 
percent of U.S. homes rely on oilheat as their main heating fuel. 
[Footnote 10] Heating homes is the primary use for oilheat, making the 
demand for oilheat highly seasonal. Most of the oilheat use occurs 
during October through March, primarily in the Northeast. Oilheat 
prices are determined by the cost of crude oil, production, and 
marketing and distribution, as well as industry profits and losses. 

PERC and NORA provide the framework for propane and oilheat producers 
and marketers to establish self-help, non-federal programs of research 
and development, training, safety, and consumer education activities. 
Both the Propane Act and the Oilheat Act outline key procedural, 
administrative, and spending requirements to administer these 
programs. To help with that administration, PERC has about 30 staff, a 
national council, and 5 advisory committees, while NORA has 2 staff, 
an executive committee, and 3 advisory committees. Both the Propane 
and Oilheat Acts specify "functions" that PERC and NORA are required 
to conduct--namely, "development [of] programs and projects" to 
implement the statutes, including by conducting activities in three 
basic areas. The Acts also identify essentially these same three areas 
as mandatory "priorities" for PERC's and NORA's programs and projects; 
within these broad areas, the Acts do not specify a particular funding 
level or ranking. The three areas are: 

* Research and development: The Propane Act requires PERC to develop 
programs that "provide for research and development of clean and 
efficient propane utilization equipment." The Oilheat Act directs 
similar oilheat-related research and development projects and also 
directs NORA to fund projects in the demonstration stage of 
development. 

* Safety and training/education and training: Both the Propane Act and 
the Oilheat Act require development of "programs to enhance consumer 
and employee safety and training." PERC refers to this program area as 
"safety and training," while NORA refers to it as "education and 
training." Projects that fall into this spending category include 
developing employee training materials and conducting training courses 
for industry personnel. 

* Public/consumer education: The Propane Act directs PERC to develop 
projects "to inform and educate the public about safety and other 
issues associated with the use of propane ...." Similarly, the Oilheat 
Act directs NORA to develop "consumer education" programs, defined as 
programs that provide "information to assist consumers and other 
persons in making evaluations and decisions regarding oilheat and 
other nonindustrial commercial or residential space or hot water 
heating fuels." Such activities have included the development of 
radio, television, and print advertising directed at consumers and 
industry professionals.[Footnote 11] 

The Acts generally do not prohibit PERC and NORA from conducting 
programs or projects beyond the statutory areas, and both 
organizations have carried out additional activities. PERC, for 
example, has spent funds on agriculture and engine fuel programs and, 
in order to coordinate its activities with other parties, as required 
by the Propane Act, has established an "industry programs" area to 
provide support, data, and other services to the propane industry and 
maximize the impact of the assessment rebate program. Likewise, in 
2004 and 2005, NORA funded an oil tank training and education program 
for tank installers, inspectors, and insurers in order to address 
concerns about storage tanks. NORA's president stated that NORA's oil 
tank program fulfilled several of the statutory priorities, such as 
research and development, consumer education, and safety and training. 
Finally, both PERC and NORA have used assessment funding to meet 
general and--as expressly authorized by their statutes--administrative 
expenses. 

While the Propane and Oilheat Acts generally permit activities beyond 
these designated statutory areas (provided the activities implement 
the requirements of the Acts), the Acts prohibit or limit funding of 
certain activities and conversely, specify certain minimum 
expenditures. For example, the Propane Act prohibits PERC funds from 
being used for over-the-road engine fuel projects in a percentage 
exceeding the percentage of the propane market used for that purpose, 
which was about 1 percent according to a 2009 PERC contractor report, 
and limits expenditures for administrative expenses to 10 percent of 
funds collected per fiscal year. The Propane Act also requires PERC to 
use at least 5 percent of collected funds on programs to benefit the 
U.S. agriculture industry and, as discussed in more detail below, 
prohibits the use of PERC funds to conduct certain lobbying activities 
(the Oilheat Act contains similar lobbying restrictions). 

PERC and NORA Reported Spending More Than Half of the Assessments They 
Collected on National and State Consumer Education Programs: 

PERC and NORA reported spending over half of their combined $458 
million in assessments collected between 1998 and 2008 on what they 
characterized as "consumer education."[Footnote 12] They made other 
major expenditures in the other two statutory priority areas: research 
and development and safety and training programs (for PERC) and 
education and training programs (for NORA). 

PERC Reported Spending More Than Half of the Assessments It Collected 
on Consumer Education Programs: 

From 1998 to 2008, according to our analysis of PERC's audited 
financial statements, annual reports, and other PERC information 
provided to us, PERC collected about $350.6 million in assessments. 
Consistent with PERC's authorizing statute, PERC allocated $69.5 
million (19.8 percent) to state propane associations.[Footnote 13] 
Together, PERC and the affiliated state associations reported spending 
about $318.5 million (or about 90.8 percent of the $350.6 million 
collected) as follows: $178.6 million (50.9 percent of the $350.6 
million collected) on what it characterized as consumer education 
programs, $50.7 million (14.5 percent) on safety and training 
programs, $28.1 million (8.0 percent) on research and development, $20 
million (5.7 percent) on industry programs, $12.5 million (3.6 
percent) on agriculture programs, and $5.8 million (1.7 percent) on 
engine fuel programs. In addition, PERC spent another $22.7 million 
(6.5 percent) on general and administrative expenses. According to our 
analysis of PERC financial data, PERC had not yet spent $32.1 million 
[Footnote 14] (or 9.2 percent of the $350.6 million collected), but 
PERC explained that approximately two-thirds of this amount has been 
designated for future expenditure but has not yet been disbursed. 
Figure 1 shows PERC spending for this period.[Footnote 15] 

Figure 1: PERC Reported Spending, Calendar Years 1998 through 2008: 

[Refer to PDF for image: pie-chart] 

Consumer education: 50.9%; 
Safety and training: 14.5%; 
Research and development: 8.0%; 
General and administrative: 6.5%; 
Industry programs: 5.7%; 
Agriculture: 3.6%; 
Engine fuel: 1.7%; 
Unspent: 9.2%. 

Source: GAO analysis of data contained in PERC 1998-2008 audited 
financial statements, annual reports,and other PERC information 
provided us. 

Note: Percentages may not add to 100 percent due to rounding. 

[End of figure] 

NORA Reported Spending Nearly Two-Thirds of the Assessments It 
Collected on Consumer Education: 

From 2001 to 2008, according to our analysis of NORA's audited 
financial statements, annual reports, and other NORA information 
provided us, NORA collected more than $107.4 million in assessments. 
[Footnote 16] Consistent with its authorizing statute, NORA allocated 
$80.4 million (74.9 percent) to state oilheat associations.[Footnote 
17] Together, NORA and the affiliated state associations spent a total 
of about $101.6 million, as follows: $68.4 million (63.7 percent of 
the $107.4 million collected) on what it characterized as consumer 
education programs, $17.8 million (16.5 percent) on education and 
training, $6.2 million (5.8 percent) on research and development and 
$300,000 (0.3 percent) on its oil tank program. In addition, NORA 
spent another $8.9 million (8.3 percent) on general, administration 
and special projects. NORA had not yet spent $5.8 million (or about 
5.4 percent of the $107.4 million collected), but NORA officials 
explained that approximately two-thirds of this amount has been 
designated for future expenditure but has not yet been disbursed. 
Figure 2 shows NORA spending for this period. 

Figure 2: NORA Reported Spending, Calendar Years 2001 through 2008: 

[Refer to PDF for image: pie-chart] 

Consumer education: 63.7; 
Education and training: 16.5%; 
General and administrative: 8.3%; 
Research and development: 5.8%; 
Oil tank program: 0.3%; 
Unspent: 5.4%. 

Source: GAO analysis of data contained in NORA 2001-2008 audited 
financial statements, annual reports, and other NORA information 
provided to us. 

[End of figure] 

A review of its expenditures through 2008 reveals that PERC spending 
for consumer education ($178.6 million) was over 6 times greater than 
its research and development spending ($28.1 million). Furthermore, it 
appears that marketing and promotion was an important part of PERC's 
consumer education activities, because it described the overall 
increase of propane usage as the strategic goal for PERC's consumer 
education activities. The disparity between NORA's consumer education 
spending and its research and development spending was even greater 
during this period: NORA spent more than 11 times as much on consumer 
education as it spent on research and development ($68.4 million 
versus $6.2 million). As discussed later in this report, it appears 
that Congress may not have anticipated that such a significant 
proportion of the organizations' assessments would be spent on 
consumer education, in comparison to the other statutory priority 
areas. In addition, it is not clear that Congress anticipated that the 
organizations would allocate funding (substantial funding, in PERC's 
case) to communications and other activities related to Congress 
itself or to politically affiliated entities, particularly when the 
spending is classified as "consumer education."While PERC and NORA 
Reported Activities in All Program Areas, in Some Cases It Is Unclear 
to What Degree Those Activities Have Helped Achieve Results: 

PERC and NORA both reported spending funds on activities in all 
program areas--including the priority areas of consumer education, 
safety and training, and research and development. Some of those 
activities appear to be consistent with stated strategic goals while, 
for other activities, the extent of that consistency is less clear. 
Because both PERC and NORA officials advised us that their annual 
reports alone do not provide a complete picture of their 
accomplishments, we asked both entities to provide us an aggregate 
summary of their reported activities and compared that information to 
goals outlined in PERC and NORA strategic plans. For PERC, we could 
not determine how some activities under certain program areas achieved 
desired results as defined by their strategic goals. NORA lacked 
strategic goals for some program areas, so we could not determine the 
extent to which activities under these program areas achieved desired 
results. 

PERC Program Area Activities and Results: 

PERC provided us with summaries of activities by program area. PERC's 
activities under the research and development and agriculture program 
areas appear to be consistent with its stated strategic goals. 
However, for PERC's activities under the consumer education, safety 
and training, engine fuel, and industry program areas, it is unclear 
the extent to which some activities helped PERC achieve the desired 
results identified in its strategic goals. 

Research & development: PERC stated that, among other things, its 
research has led to the commercialization of additional propane-fueled 
engines, vehicles, and equipment; improved energy efficiency; and 
reduced emissions of critical pollutants and greenhouse gases. 
[Footnote 18] Those activities generally are consistent with the 
desired results identified in PERC's strategic goals for research and 
development which, as stated in its strategic plan for 2008 to 2012, 
are to expand markets, reduce costs, enhance safety, and/or improve 
environmental performance. 

Agriculture: PERC stated that, among other things, its funding had 
contributed to the development and commercialization of stationary 
engines for agricultural applications--now approved for sale in all 50 
states--and provided for funded research on propane use for poultry 
house sanitation, weed control, and cotton defoliation. Those 
activities seem to generally be consistent with the desired results 
identified in PERC's goal for agriculture which, as stated in its 2008 
to 2012 strategic plan, is to establish propane as a preferred energy 
source in the U.S. agriculture industry. 

Consumer education: PERC stated that its consumer education activities 
included, among other things, a builder-focused Web site that 
attracted 30,000 unique visitors in its first year of operation 
(2008), and a consumer-focused Web site that attracted over 900,000 
visitors in 2008. In addition, a PERC-commissioned 2006 report 
credited PERC's advertising and outreach efforts with increasing 
propane demand in one of PERC's six market sectors--residential 
propane-heated housing.[Footnote 19] It is unclear, however, whether 
such activities resulted in increased overall propane usage, which is 
the strategic goal for consumer education. In attempting to identify 
PERC's potential impact on increased overall propane usage, we found 
that a 2007 propane consumer impact analysis prepared by the 
Department of Commerce under authority of the Propane Act determined 
that PERC's operations may have led to a slight increase in consumer 
demand for propane. In contrast, a 2010 study commissioned by PERC 
reported that total sales of propane, after peaking in 2003, had 
actually fallen by more than 10 percent through 2006. The study 
further noted that, although propane demand had increased somewhat in 
2007 and 2008 due to colder weather, propane demand appears to have 
declined again in 2009. 

Safety and training: PERC stated that its safety and training 
activities included, among other things, its Certified Employee 
Training Program (CETP) for propane industry employees that has 
certified more than 120,000 people since the late 1990s and is a 
required course in eight states. PERC also indicated that it had 
created the Safe Grilling Campaign, which utilizes advertisements, 
brochures, and partnerships with food and agriculture organizations to 
teach 60 million consumers annually to safely use and manage propane 
grills. It is unclear, however, whether such activities helped to 
reduce propane incidents and accidents, which is one of PERC's stated 
strategic goals for safety and training. In attempting to identify 
PERC's potential impact on incidents and accidents, we found that PERC 
contracted for a study on propane-related incidents and accidents in 
2006, and the PERC contractor reported that the number of propane 
incidents and accidents had increased annually from about 31,500 in 
1998 to about 34,800 in 2000. However, the PERC council took no action 
on a contractor's proposal to continue this study, nor, according to 
the contractor, did it support the contractor's desire to publish 
various data from the study, including information on the causes of 
the accidents and incidents. In the contractor's view, the propane 
industry needed to see this information so that propane training could 
be modified, as necessary, to address those causes. 

Engine fuel: PERC stated that, among other things, its funding had 
contributed to the introduction of several new propane-fueled products 
for over-the-road and off-road use. For example, in 2009, PERC 
approved a $1.4 million grant to help the Blue Bird Corporation secure 
financing to buy 1,800 engines for its Blue Bird buses from General 
Motors Corporation. Because General Motors had announced it intended 
to stop making these engines, Blue Bird plans to stockpile these 
engines for use over the next 2 to 3 years. Also, in 2008, PERC 
approved a $4.8 million grant with Roush Industries to produce and 
market propane-fueled engines in Ford F-150 and F-250 trucks and E-250 
vans. Expenses included in that program were PERC funding for floor 
mats and other marketing materials. PERC's strategic goal for engine 
fuel, as stated in its 2008 to 2012 strategic plan, is to conduct 
research with a commercialization focus to advance propane sales for 
vehicle and other engines. It is not clear how the purchase of engines 
and production and marketing of propane fueled engines involved the 
conduct of research. In discussing this matter with DOE officials, 
they said that the acquisition and placement of engines into vehicles, 
in their view, was neither research nor development. 

Industry programs: PERC stated that it has created an industry program 
area which, among other things, had distributed millions of dollars to 
state PERC associations; participated in industry trade shows, 
meetings, and conventions; and funded various communication tools, 
including a quarterly newsletter, a weekly e-mail newsletter, and 
active outreach to trade publications. PERC also stated that its 
industry programs have expanded the reach and frequency of its 
consumer education, and that by encouraging states through matching 
funds to use resources developed by PERC, rather than leaving each 
state to develop its own resources, PERC helps to improve efficiency 
and ensure there is no duplication of costs. Two of PERC's strategic 
goals for industry programs are to (1) maximize the impact of PERC 
dollars distributed to state associations and (2) coordinate 
activities to avoid unnecessary duplication.[Footnote 20] It is 
unclear, however, the extent to which these reported activities 
maximized the impact of PERC dollars distributed to state associations 
or coordinated activities to avoid unnecessary duplication. In fact, 
coordination to avoid duplication is a requirement of the Propane Act, 
and as discussed in the next section of this report, it is not clear 
that PERC is meeting this requirement. 

NORA Program Area Activities and Results: 

Similar to PERC, NORA officials provided us a summary of activities by 
program area. While NORA's activities under the research and 
development program area appear to be consistent with its stated 
strategic goals for this area, NORA's strategic plan lacked goals for 
the consumer education, education and training, and oil tank program 
areas. We therefore could not determine the extent to which activities 
under these program areas achieved desired results. 

Research & development: NORA stated that it had helped develop several 
energy efficient products currently on the market, including a 
condensing furnace and a condensing boiler that received an Energy 
Star rating. NORA also indicated that it has helped to develop a Fuel 
Saving Analysis Calculator that allows consumers considering 
purchasing a new oil-or gas-fired home-heating system to assess the 
cost savings of an upgrade. Those activities generally are consistent 
with NORA's goal for research and development which, as stated in its 
most recent (2007) strategic plan, is to grow technology in three 
pathways--fuel, core technology,[Footnote 21] and new technology. 

Education and training: NORA stated that it had developed training 
manuals (including a new manual that is now the industry standard) and 
manuals on topics ranging from storage tanks to efficiency. NORA also 
manages a technician training program, which has certified more than 
16,500 technicians. NORA's 2007 strategic plan contains no goals for 
the education and training program area, however; therefore, we could 
not determine whether NORA activities were achieving desired results. 
Further, we found that NORA has produced no studies evaluating the 
frequency and causes of oilheat safety accidents and incidents in the 
United States. Without such an evaluation, NORA has no way of knowing 
whether its training efforts are succeeding or need to be modified. 
Our review of Internet-available data identified only one source of 
information on oilheat-related accidents and incidents, namely, data 
gathered by the Consumer Product Safety Commission. While we did not 
evaluate the accuracy of these data, the data showed that incidents 
increased from 3 incidents involving 3 individuals in 2001 to 7 
incidents involving 21 individuals in 2008.[Footnote 22] NORA 
officials said the Commission's information was the only oilheat 
accident and incident data currently available and that some of the 
incidents had been mischaracterized by the Commission. 

Consumer education: NORA stated that its activities have included 
advertisements, direct mail, and a Web site aimed at changing consumer 
perception of oilheat as an outdated, unclean fuel and reducing 
customer energy consumption. Again, however, NORA's 2007 strategic 
plan contains no goals for the consumer education program area; 
therefore, we could not determine whether NORA activities in consumer 
education were achieving desired results. Somewhat related to consumer 
education, NORA's 2007 strategic plan does contain a "public 
awareness" strategic goal to increase public awareness of the unique 
properties, uses, and benefits of heating oil. However, NORA officials 
said that NORA has not conducted any studies to ascertain whether NORA-
specific activities have increased public awareness of oilheat. They 
said that such studies, if comprehensive, could cost more than 
$200,000 but said that NORA has been involved in smaller studies to 
evaluate oilheat consumer usage and public attitudes, among other 
things. 

Oil tank program: NORA stated that it had also developed a tank 
education program that includes a 300-page tank manual; tank 
installation, oil delivery, and spill prevention videos; and tank 
certification seminars attended by more than 1,500 technicians. Again, 
however, NORA's 2007 strategic plan contains no goals for tank 
insurance; therefore, we could not determine whether NORA tank 
insurance activities were achieving desired results. 

Certain PERC and NORA Activities Appeared to Meet Key Statutory 
Requirements, While Others Raise Issues about Coverage of the Acts and 
Other Matters: 

We did not make a determination as to whether PERC and NORA complied 
with specific requirements of the Propane and Oilheat Acts, as it is 
the primary jurisdiction of the Department of Justice, as part of its 
enforcement responsibilities, to make such determinations regarding 
non-federal entities. Nonetheless, a number of PERC's and NORA's 
activities appeared to meet the requirements of the Acts. Other 
activities, such as certain activities involving Congress or 
politically affiliated entities, raised issues such as whether they 
are covered by the Acts' specific lobbying restrictions. Assuming that 
these latter activities were permitted, issues remain about whether 
Congress anticipated that assessment funds would be used for these 
types of activities, particularly when PERC and NORA have classified 
this spending as "consumer education," one of the functions that the 
Acts actually require PERC and NORA to carry out. Issues also remain 
about whether Congress anticipated that PERC and NORA would allocate 
the majority of their funding to education activities over the past 
decade, in comparison to the relatively little financial support given 
to research and development, an activity that was a key area of 
congressional interest as the laws were debated prior to enactment and 
that ultimately was reflected as both a mandatory "function" and a 
high-focus "priority" when the laws were enacted. Finally, issues 
exist about areas such as PERC's coordination with federal agencies; 
NORA's monitoring of the expenditures of its funds by state 
associations; and PERC's activities previously designated as "consumer 
education" but designated as "residential and commercial" matters 
after price-based restrictions on consumer education restrictions were 
triggered in 2009. A complete listing of the areas we examined and the 
results of our review can be found in appendix II for PERC and 
appendix III for NORA. 

A Number of PERC Activities Appeared to Meet the Key Requirements of 
the Propane Act: 

We found that a number of PERC activities appeared to meet key 
requirements of the Propane Act. For example, as called for by the 
statute, PERC maintains a 21-member council, has submitted its annual 
budget to the Secretary of Energy each year from 2000 through 2009, 
and has had its financial records audited by a certified public 
accountant at least annually since 1998. PERC has also prepared and 
issued annual reports, and submitted notices of its meetings to DOE. A 
listing of PERC activities that appeared to meet key requirements of 
the Propane Act is included as part of appendix II. 

Other PERC Activities Raised Issues about Coverage of the Propane Act 
and Other Matters: 

Other PERC activities raised issues about coverage of the Propane Act 
and other matters. As discussed below, these activities include 
communications and expenditures related to Congress and to politically 
affiliated entities; activities previously designated as "consumer 
education" but designated as "residential and commercial" matters 
after price-based restrictions on consumer education restrictions were 
triggered in 2009; and actions to ensure PERC's coordination with key 
federal agencies. A detailed listing of these activities is included 
as part of appendix II. 

Issues Regarding Communications and Expenditures Related to Congress 
and Politically Affiliated Entities: 

As noted above, the Propane Act prohibits the use of assessments 
collected by PERC to conduct certain "lobbying" activities. The 
statute provides little guidance on exactly what those prohibited 
activities are, however. The Propane Act provides: 

"Lobbying Restrictions. 

"No funds collected by the Council shall be used in any manner for 
influencing legislation or elections, except that the Council may 
recommend to the Secretary [of Energy] changes in this Act or other 
statutes that would further the purposes of this Act."[Footnote 23] 

(As discussed later in this report, the Oilheat Act contains similar, 
although not identical, language.) 

The Act does not define what is meant by the key phrase "in any manner 
for influencing legislation or elections." In addition, there is 
little legislative history on this provision;[Footnote 24] no court 
has addressed what this language means as used in this statute; and 
similar language in other federal statutes,[Footnote 25] which a court 
might use as guidance in interpreting the Propane Act, has been 
interpreted in different ways. The Internal Revenue Code, for example, 
cited as relevant guidance by PERC and one of its grantees, prohibits 
the deduction as a business expense of private monies spent for 
"influencing legislation."[Footnote 26] The Code defines "legislation" 
as an "action with respect to Acts, bills, resolutions or similar 
terms by the Congress, any State legislature, ...or by the public in a 
referendum [or] initiative,"[Footnote 27] and Internal Revenue Service 
regulations likewise define "influencing legislation" to pertain only 
to influencing a specific bill or specific legislative 
proposal.[Footnote 28] Similarly, the Lobbying Disclosure Act, another 
law cited as relevant guidance by PERC, pertains to registration and 
reporting of "lobbying contacts," defined in relevant part as 
"communication ...to ...a covered legislative branch official ...with 
regard to ...the formulation, modification, or adoption of Federal 
legislation (including legislative proposals) ...."[Footnote 29] Using 
these statutes as analogies, PERC stated that it complied with the 
Propane Act because it spent no assessment funds advocating for or 
against a specific bill or a specific legislative proposal. To the 
extent PERC funds were spent to communicate with Members of Congress 
or their staffs, PERC stated that the communications were in the 
context of responding to congressional requests for information, 
providing information about how the Propane Act was being implemented, 
or promoting propane generally--activities which, in PERC's view, do 
not trigger the restrictions in these other statutes or, by analogy, 
the restrictions in the Propane Act. 

On the other hand, the Justice Department's Office of Legal Counsel, 
interpreting a federal law that prohibited agency grantees from using 
grant funds "to engage in any activity designed to influence 
legislation ...pending before the Congress,"[Footnote 30] suggested 
that the language applied not only to advocacy regarding specific 
legislation, but also to general informational and educational 
contacts with Congress of the type that PERC conducted. Among other 
things, Justice emphasized the breadth of the language--that it 
applied to "'any activity' designed to influence legislation pending 
before Congress"--and the fact that the law was "conspicuously silent" 
about whether grant funds could be used to engage in contacts with 
Congress akin to the normal informational and educational contacts 
that routinely and necessarily occur between federal agency employees 
and Congress. Justice did not resolve whether it believed that such 
other activities were prohibited as well.[Footnote 31] 

Under these circumstances, although we found that PERC funded or 
helped to fund certain activities that entailed communications or 
expenditures related to members of Congress or their staffs or to 
politically affiliated entities, it is not clear whether or not the 
Propane Act's prohibition against the use of PERC funds "in any manner 
for influencing legislation or elections" covers those activities. 
[Footnote 32] We found, for example, the following: 

* In 2004, PERC paid for a grantee to attend activities associated 
with the Republican and Democratic national conventions. PERC's 
payments also included $2,500 for lodging during the Republican 
National Convention. PERC and its grantee stated these activities were 
not within the Propane Act's restrictions because the contacts did not 
involve advocacy about specific legislation. 

* Annually between 2005 and 2009, PERC paid for a grantee to 
contribute thousands of dollars to several politically active 
organizations. PERC and its grantee stated these activities were not 
restricted by the Propane Act because the organizations did not 
advocate a position on specific legislation for PERC. 

* Annually between 2005 and 2009, PERC paid for a grantee to spend 
thousands of dollars to host Senate and House receptions. PERC and its 
grantee stated these activities were not restricted by the Propane Act 
because the contacts did not involve advocacy about specific 
legislation. PERC also noted the grantee's legal counsel had reviewed 
the activities in advance and determined they were not restricted. 

* Annually between 2005 and 2009, PERC paid hundreds of thousands of 
dollars to host a portion of an annual event called "Propane Days," 
where PERC members and associates could meet congressional members and 
their staffs. For example, some PERC funds were used to pay for 
grantee travel and per diem to attend Propane Days, which enabled the 
grantee to engage in lobbying activities using its separate funds. 
PERC stated these activities were not restricted by the Propane Act 
because most PERC funds were used for general advertising, not 
advocacy about specific legislation, and its grantee used its own 
funds to address specific legislation. 

* In 2009, PERC approved funding for a $6.2 million grant proposal 
which stated that its purpose was, in part, to provide education and 
information to "inside the beltway policy makers." PERC stated these 
activities were not restricted by the Propane Act because the grant 
was for educational purposes, not for advocacy relating to specific 
legislation. 

Assuming that the above types of activities are permitted under the 
Propane Act, an additional issue is whether Congress anticipated that 
PERC would use its assessment funds to support such activities. This 
issue may be of particular congressional interest because PERC has 
classified these activities as one of the three "function" areas 
specifically mandated by the Act: public education. As PERC stated, it 
"has always seen policy makers as members of the public to whom PERC 
had a legitimate right and responsibility to provide education and 
information so long as PERC stayed out of legislative or elective 
matters."[Footnote 33] 

Finally, assuming that PERC's activities constitute the type of 
activities that Congress anticipated would be funded as public or 
consumer education, an additional issue is whether Congress 
anticipated that PERC would allocate such a substantial portion of its 
funding to education (50.9 percent of PERC funding over the last 
decade), in contrast to its allocation of a relatively small portion 
of its funding to the priority area of research and development over 
the same period (8 percent of PERC funding over the last decade). The 
legislative history of the Propane Act suggests Congress was 
particularly focused on research and development as the driving need 
for the legislation. A June 1996 Senate Energy and Natural Resources 
Committee report, for example, stated that, unlike assessments imposed 
under the agricultural check-off programs, which emphasized marketing 
and promotion, the emphasis of PERC's propane assessments would be 
research and development. The Committee also noted the need for 
legislation to support propane research and development, because of 
the fact that the propane industry consists of numerous small 
retailers "has inhibited the creation of a voluntary effort to 
cooperate on research and development priorities."[Footnote 34] 

Issues Regarding Potential PERC Consumer Education Expenditures 
Following Recent Price-Based Trigger of Funding Restriction: 

As noted above, the Propane Act specifies that if, in any year, the 5- 
year average rolling price index of consumer grade propane exceeds a 
particular price threshold, PERC's activities must be restricted to 
three specific areas--research and development, training, and safety 
matters--meaning that consumer education and other activities must 
cease. The Propane Act also requires PERC to notify DOE and Congress 
of any such restriction in its activities.[Footnote 35] The Department 
of Commerce notified PERC in August 2009 that this price composite 
index threshold had been exceeded, and in September 2009, PERC 
notified DOE and Congress that it had immediately restricted its 
activities in accordance with the statute. 

We found that after PERC's September 2009 notification of DOE and 
Congress, PERC approved three grants (including a no-cost change order 
to a previously approved grant). These grants were initially proposed 
and approved as "consumer education" grants (which would be prohibited 
under the restriction) but were later amended as grants under a new 
program area--"residential and commercial" matters. The Propane Act 
does not define the scope of the three activities permitted under the 
price restriction (research and development, training, or safety 
matters), nor the activities, such as consumer education, that must 
cease under the restriction.[Footnote 36] The resulting lack of a 
precise statutory line between permitted and prohibited activities 
creates difficulty in assessing compliance with the restriction and 
may require clarification by Congress. 

The three grants initially proposed and approved as "consumer 
education" activities were as follows: 

* As part of PERC-approved funding of a $1.8 million grant for 
"construction professional communications," the initial grant proposal 
stated that PERC intended to "create an ongoing dialogue with 
construction pros to ensure propane messages stay front-and-center." 
PERC states that it complied with the restriction because (1) the 
grant was reduced in scope and amount to eliminate $500,000 in funding 
for consumer education; (2) the remaining funding, $1.3 million, was 
for safety and training, which, PERC stated, are permitted activities 
under the restriction; and (3) the amended grant provided an 
opportunity to support and promote new technologies entering the 
marketplace. However, in our view, it remains unclear how promoting 
new technologies constitutes safety and training. 

* As part of PERC-approved continuation of a $5.9 million grant for 
"residential advertising," the initial grant proposal stated that PERC 
intended to "educate construction professionals about the benefits of 
propane throughout the home." PERC stated that it complied with the 
restriction because once it was triggered, PERC terminated all 
educational components associated with the grant and the remaining 
work constituted training. However, PERC records show that, unlike the 
$1.8 million grant discussed above, it did not reduce the amount of 
the grant and, instead, approved a no-cost change order to the grant 
in October 2009, a month after the restriction was triggered. 

* As part of PERC-approved funding of a $2 million grant for 
"construction professional training support," the initial grant 
proposal stated that PERC intended to provide "marketing activities no 
longer allowable by direct PERC funding." PERC stated that it complied 
with the restriction because it later amended the grant, terminating 
the educational component and that the grantee, rather than PERC, 
inserted the above wording into the proposal. 

Issues Regarding PERC Coordination with Federal Agencies: 

Section 5(f) of the Propane Act requires PERC to coordinate its 
activities with industry trade associations and others as appropriate 
to provide efficient delivery of services and to avoid the unnecessary 
duplication of activities. We identified DOE and USDA as potentially 
appropriate agencies for PERC's coordination because both agencies 
fund propane-related research and development efforts. However, we 
found that there has been a mixed level of coordination between PERC 
and those agencies. Specifically, DOE Energy Efficiency and Renewable 
Energy Office officials told us that PERC had been a good partner in 
the education and training area, and that PERC had worked with DOE on 
activities such as fleet-oriented education geared toward maintenance 
personnel and drivers. However, in the research and development area, 
these DOE officials said that PERC approached DOE to request funding 
for a proposed project at the wrong time of the funding cycle, 
demonstrating a lack of understanding of government cycles and 
processes. These officials added that PERC, unlike the natural gas 
industry, had not worked with DOE to develop a research and 
development strategic plan, and they said they would have welcomed 
such an effort with PERC. They further said that DOE officials had 
ideas for propane-related research and development projects but that 
PERC had never solicited those ideas from DOE. With regard to the PERC 
safety and training program area, the chairman of the PERC Safety and 
Training Advisory Committee told us that he was not aware of DOE's 
activities in this area, while DOE Energy Efficiency and Renewable 
Energy Office officials told us that DOE had been involved in some 
safety and training that could have application to the propane 
industry. PERC records show that DOE officials were contributors to 
PERC's 2000 strategic plan but were not contributors to PERC's 2007 
research and development plan, 2008-2012 strategic plan, or 2009 
safety and training plan. 

According to an official in USDA's National Institute of Food and 
Agriculture, PERC's consumer outreach seems to be geared to a middle-
to high-income audience. Further, this official said that he had not 
seen any PERC Spanish-language material. The official said that, in 
his view, PERC should coordinate its outreach consumer education 
activities better with organizations, including USDA. Another USDA 
official with the Agricultural Research Service indicated that if PERC 
vetted all research and development projects through the department, 
it could help avoid duplication and foster coordination. 

A Number of NORA Activities Appeared to Meet the Key Requirements of 
the Oilheat Act: 

We found that a number of NORA activities appeared to meet key 
requirements of the Oilheat Act. For example, as called for by the 
statute, NORA has coordinated its activities with industry 
associations and others to ensure the efficient delivery of services 
and avoid unnecessary duplication. In addition, NORA does not appear 
to support advertising or promotions, in keeping with the Act's 
provisions. NORA publishes a budget and an annual report for public 
review and comment each year, and its council meetings, including 
those of its executive committee, appear to be open to the public. 
Also consistent with the Act, NORA's annual financial statements have 
been reviewed by an independent auditor, and its investments have been 
reviewed for compliance with the Act's provisions by outside counsel. 
A more detailed listing of these activities is included as part of 
appendix III. 

Other NORA Activities Raised Issues about Coverage of the Oilheat Act 
and Other Matters: 

Other NORA activities raise issues about coverage of the Oilheat Act 
and other matters. Examples of these activities are discussed below 
and a more detailed listing is included as part of appendix III. 

Issues Regarding Communications and Expenditures Related to Congress 
and Politically Affiliated Entities: 

Similar to the Propane Act, the Oilheat Act prohibits the use of 
assessments collected by NORA to conduct certain "lobbying" 
activities. Like the Propane Act, the Oilheat Act provides little 
guidance on exactly what those prohibited activities are. The Oilheat 
Act provides: 

"Lobbying Restrictions. 

"No funds derived from assessments ...collected by the Alliance shall 
be used to influence legislation or elections, except that the 
Alliance may use such funds to formulate and submit to the Secretary 
[of Energy] recommendations for amendments to this [Act] or other laws 
that would further the purposes of this [Act]."[Footnote 37] 

Like the Propane Act, the Oilheat Act does not define what is meant by 
the phrase "influencing legislation or elections;" there is little 
legislative history on this provision;[Footnote 38] no court has 
addressed what this language means as used in this particular statute; 
and other federal statutes containing similar language have been 
interpreted in different ways. Consequently, as with PERC, while we 
found that NORA funded or helped fund certain activities that entailed 
communications or expenditures related to Members of Congress or their 
staffs or to politically affiliated entities, it is not clear whether 
or not the Oilheat Act's prohibition against the use of NORA funds "to 
influence legislation or elections" covers these activities. With 
respect to expenditure of NORA funds, we found, for example, the 
following: 

* A January 25, 2010, NORA-qualified Maine state association Web site 
posting contained a link to a Web page entitled, "How We Lobby." NORA 
stated this was not within the Oilheat Act's restrictions because the 
referenced lobbying activities were conducted with state funds, not 
NORA funds. NORA submitted a sworn declaration to us by a Maine state 
association official attesting to this. 

* A January 25, 2010, NORA-qualified New York state association Web 
site posting asked its readers to take action now by contacting 
Congress to express support for pending legislation that would control 
the manipulation of oilheat prices. The Web site included a link to a 
form letter that readers could use to mail to their senators and 
congressional representative. NORA stated this was not restricted by 
the Oilheat Act because the referenced lobbying activities (which 
might constitute "grassroots lobbying") were conducted with state 
funds, not NORA funds. NORA submitted a sworn declaration to us by a 
New York state association official attesting to this. 

* A September 24, 2009, NORA-qualified Massachusetts state association 
newsletter, which indicated that the association is a NORA partner, 
encouraged its members and friends to send form letters to Congress 
supporting NORA reauthorization. NORA stated this was not restricted 
by the Oilheat Act because the referenced lobbying activities (which 
might constitute "grassroots lobbying") were conducted with state 
funds, not NORA funds. NORA submitted a sworn declaration by a 
Massachusetts state association official attesting to this. 

* The minutes of an August 2008 NORA executive committee meeting 
indicated that the NORA president said that he was going to try to 
persuade state senators to support NORA reauthorization, and a 
December 2008 NORA-qualified Massachusetts state association 
newsletter indicated that the NORA president traveled to Washington to 
urge both Massachusetts senators to support NORA reauthorization. NORA 
stated this was not restricted by the Oilheat Act because, contrary to 
the minutes and the newsletter, which they said were in error, NORA's 
president did not attend the senators' meeting in his capacity as 
president of NORA, but rather in his dual capacity as president of the 
National Association for Oilheat Research and Education (NAORE). NAORE 
is a separate organization that pre-dated the creation of NORA; it is 
funded by its own membership dues; and its president is officially 
registered under the Lobbying Disclosure Act to conduct lobbying 
activities.[Footnote 39] (NAORE is also the "qualified industry 
organization" under the Oilheat Act required to carry out various 
statutory functions.) 

* A spring 2008 New York NORA-qualified association newsletter, which 
noted that it was "brought to you in association with … [NORA]," 
stated that the New York association was "actively involved in a 
campaign to ask Congress to take action and take control of energy 
prices." NORA stated this was not restricted by the Oilheat Act 
because while NORA had paid for the newsletter, the newsletter was 
only reporting information, it was not advocating a "call to action." 
We nevertheless note that under NORA's own policies, rules, and 
procedures, it "shall not approve grant or rebate funds to state 
entities to support those aspects of newsletters, web sites, and other 
means of communication that report on or advocate industry policy 
and/or political positions-
-with respect to legislation or elections." (Emphasis added.) 

Assuming that the above types of activities are permitted under the 
Oilheat Act, an additional issue is whether Congress anticipated that 
NORA or its qualified state associations would use assessment funds to 
support such activities. As with PERC's activities, this issue may be 
of particular congressional interest because NORA, like PERC, has 
characterized these types of activities as constituting "consumer 
education," one of the functions expressly mandated by the Act. 
[Footnote 40] 

Finally, as with PERC's similar activities, assuming that these and 
other NORA-funded activities constitute the type of activities that 
Congress anticipated would be funded as consumer education, an 
additional issue is whether Congress anticipated that NORA would 
allocate such a substantial portion of its funding to education (63.7 
percent of NORA's funding from 2001 to 2008), in contrast to its 
allocation of a relatively small portion of its funding to the 
priority area of research and development over the same period (5.8 
percent). The legislative history of the Oilheat Act suggests that 
Congress was equally if not more focused than it was in enacting the 
Propane Act on the need for research and development funding as a 
driving force behind the legislation. At a hearing about a predecessor 
bill to the Oilheat Act (H.R. 380, the National Oilheat Research 
Alliance Act of 1999), House Energy and Power Subcommittee Chairman 
Barton began the hearing by identifying several concerns with creating 
an oilheat federal check-off program, including that federal 
involvement might not be necessary to encourage greater oilheat use 
and that such programs have the potential for abuse. Chairman Barton 
observed, however, that the legislation would "give the industry 
greater resources to undertake research and development activities." 
[Footnote 41] This focus was reinforced at the hearing by the 
testimony of industry representatives, who maintained that the 
legislation was needed to facilitate pooling of resources for research 
and development as the industry's foremost need. As the Vice President 
of the Petroleum Marketers Association observed, the oilheat industry 
is comprised of 7,000 small businesses, none with "enough market share 
to fund these needs," and "check-off funds will support research and 
development of new technologies and more efficient equipment and 
appliances."[Footnote 42] Against this background, Senators Bingaman 
and Murkowski sponsored the legislation in the Senate, and it was 
enacted as part of the Energy Act of 2000.[Footnote 43] 

Issues Regarding NORA's Monitoring of State Associations: 

The Oilheat Act provides that NORA shall monitor the use of funds it 
provides to state associations and "impose whatever terms, conditions, 
and reporting requirements that [it] considers necessary to ensure 
compliance" with the Act.[Footnote 44] The Act further provides that 
NORA shall establish policies and procedures for auditing compliance 
with the Act.[Footnote 45] 

We conducted reviews and inquiries to better understand the nature of 
any monitoring controls NORA has in place over the expenditures and 
activities of NORA-qualified state organizations. NORA's president 
told us that NORA's monitoring practices included the following: 

* Inclusion of terms and conditions in grant agreements with the state 
associations that specify the authorized and unauthorized use of NORA 
assessment funds. These terms include that the grantee's work must be 
in compliance with the Oilheat Act and, with respect to the Act's 
lobbying restrictions, that the grant may not be used "for any 
campaign, legislation, or other political purpose." The agreements 
also provide that the grantee must comply with NORA's Policies, 
Procedures, and Practices document, which includes a statement that 
the Act prohibits use of NORA funds "to influence legislation or 
elections" and that NORA shall not approve funds to support portions 
of state newsletters, Web sites, or communications that "report on or 
advocate industry policy and/or political positions with respect to 
legislation or elections." 

* Establishment of policies and procedures to review state grants and 
disbursements. 

* Reporting by state associations that describe how disbursements 
align with the purpose of grant proposals.Reporting by state 
associations that show the balance of grant accounts, including the 
source and application of grant funds. 

* General ledger entries and other available financial information. 

Based on our review of general ledger entries, financial statements, 
and certain other reports and information prepared by selected state 
associations, however, we were unable to determine whether spending by 
state associations of NORA funds met the requirements of the Oilheat 
Act. For example, based on our review of the general ledger 
expenditure entries for 2006 to 2008, we found that hundreds of 
entries indicated only that a purchase was made. The entries provide 
no details as to the type of or reason for the purchase. Although the 
Oilheat Act provides NORA with broad discretion to determine what 
monitoring measures it considers "necessary" to ensure compliance with 
the Act's requirements, it is unclear whether NORA's monitoring 
procedures are adequate to detect non-compliance if it occurs. As 
noted in both public and private sector internal control guidance, 
"monitoring" is one of the five standards or components for internal 
control that should be performed continually and includes activities 
such as comparisons and/or evaluations.[Footnote 46] Without effective 
monitoring, NORA cannot reasonably ensure that state association 
spending is in accordance with the Act. 

We asked a NORA representative whether having state associations 
establish separate accounts for NORA funds would help prevent the use 
of those funds for unauthorized purposes, such as the use of NORA 
funds for the lobbying activities identified under section 710 of the 
Oilheat Act, and would assist NORA in overseeing how state 
associations spend those funds. The representative said that while 
such an arrangement might work, it could also constitute a heavy 
administrative burden for such a small organization. The 
representative added that NORA is evolving to an accounting 
arrangement where each state NORA-affiliation purchase voucher must be 
submitted to NORA prior to payment. NORA officials further noted that 
each NORA-affiliated state association is required to enter into an 
agreement specifying that the state association will provide NORA with 
proper quarterly accounting and that, as noted previously, all 
expenses will comply with the Oilheat Act. Also as noted above, NORA 
provided us with sworn declarations from representatives of the state 
associations whose activities we believed raised issues about the 
coverage of the Act's lobbying restrictions. Those declarations stated 
that any lobbying activities had been carried out with non-NORA funds, 
from dues or other non-NORA revenue sources, and thus complied with 
the Act. We agree that the grant agreements and NORA's Policies and 
Procedures provide some "front-end" assurance ("preventive controls") 
that state association spending is in compliance with the requirements 
and restrictions of the Act. Without a stronger "back-end" monitoring 
process ("detective controls") to review how the state associations 
actually spent the funds, however, such as through comparisons and/or 
evaluations cited in public and private sector internal control 
guidance, we believe NORA cannot have reasonable assurance that the 
states' spending is in accordance with the Act. The sworn statements 
by the state association representatives that NORA provided to us do 
provide a level of back-end assurance, but they were prepared 
especially for our review, rather than in the normal course of 
business, and thus are not indicative of a standard NORA operating 
procedure. 

Commerce and DOE's Oversight of PERC and NORA Has Been Limited: 

The Department of Commerce has taken steps to meet its statutory 
obligations under the Propane Act and the Oilheat Act. Conversely, DOE 
has not taken steps to exercise the authority that Congress provided 
in the Propane and Oilheat Acts to oversee PERC and NORA activities. 

The Department of Commerce's Statutory Obligations Under the Propane 
and Oilheat Acts: 

The Department of Commerce has taken steps to meet statutory 
obligations under the Propane and Oilheat Acts. The Propane Act 
requires the Department of Commerce to prepare two reports relating to 
PERC, and we found that Commerce has fulfilled this requirement. One 
report is an annual analysis of changes in the price of propane 
relative to other residential energy sources.[Footnote 47] As 
discussed above, if, in any year, the 5-year average rolling price 
index of propane exceeds the composite price index of other 
residential energy sources by more than 10.1 percent, the Propane Act 
requires PERC's activities to be restricted to research and 
development, training, and safety matters. In 2003, we reported that 
Commerce had not been preparing this analysis.[Footnote 48] In 
response to our recommendation, the Secretary of Commerce directed his 
staff to prepare propane price analyses according to the annual 
reporting cycle established in the Act. Since then, Commerce has 
prepared five propane price analyses. 

In its most recent analyses issued in August 2009 and April 2010, 
Commerce identified that the price of propane relative to other 
residential energy sources was at 117 percent in 2007 and 122 percent 
in 2008, respectively, exceeding the 110.1 percent price threshold 
contained in the Propane Act.[Footnote 49] After completing the August 
2009 analysis, Commerce notified PERC of its finding, and PERC, in a 
September 2009 letter to the Secretary of Energy, indicated that it 
had taken action to restrict its activities and comply with the 
statutory restriction. The second report required of Commerce is an 
analysis done at least every 2 years examining, among other things, 
whether PERC's operation had an adverse impact on propane consumers 
and propane prices. Since 2005, Commerce has prepared two propane 
consumer impact analyses, with its most recent (2007) analysis showing 
that PERC's operation may have led to a slight increase in consumer 
demand for propane, and hence no adverse impact on the propane market. 

Commerce is also required by the Oilheat Act to prepare an annual 
report relating to NORA. Beginning in 2002 and every year thereafter, 
the Oilheat Act requires Commerce to prepare an annual oilheat price 
analysis similar to its price analysis of propane. At the commencement 
of our current review, the department had not completed the required 
analyses because it was unaware of this requirement and only became 
aware of it after meeting with us. Commerce subsequently issued a 2008 
oilheat price analysis in April 2010, which showed that oilheat prices 
were at 96 percent, below the 110.1 percent price threshold contained 
in the Oilheat Act. NORA's president told us that NORA had also 
completed an oilheat analysis which showed that 2008 oilheat prices 
were likewise below the price threshold. 

Neither the Propane Act nor the Oilheat Act gives Commerce oversight 
responsibility for the propane and oilheat markets. Under the Acts, 
Commerce's role is limited to conducting specified analyses using data 
provided by the Energy Information Administration and other public 
sources. These analyses are then made available to Congress, the 
Secretary of Energy, the appropriate entity (either PERC or NORA), and 
the public. 

DOE Has Not Taken Steps to Exercise the Oversight Authority Provided 
by the Propane and Oilheat Acts: 

DOE officials told us that the Department has not been exercising 
oversight of either PERC or NORA because they believe that DOE has no 
oversight role regarding either one. In a 2003 report, we found that 
DOE's oversight of PERC was lacking and recommended that the 
Department take corrective action.[Footnote 50] In its comments on our 
report, DOE stated that the Commerce Department rather than it had 
oversight responsibility and, therefore, DOE did not act on our 
recommendation. We found that DOE's position regarding PERC remains 
unchanged. 

According to the Propane Act,[Footnote 51] PERC is required to submit 
notice of council meetings and its annual budget to DOE, and DOE may 
recommend activities and programs it considers appropriate. DOE is 
expressly authorized to require reports from PERC on compliance 
violations and complaints regarding implementation of the Propane Act. 
DOE is also authorized to request reimbursement of oversight costs 
incurred by the federal government.[Footnote 52] DOE officials told 
us, however, that the Department has not conducted any in-depth 
reviews of PERC's budget, provided any recommendations to PERC 
regarding its programs and activities, or taken any other action to 
determine whether propane assessment costs are improperly being passed 
on to consumers. Finally, DOE officials said the Department has not 
sought reimbursement for oversight costs incurred by the federal 
government as stipulated in the Propane Act because no oversight costs 
have been incurred. 

The Oilheat Act contains many provisions similar to those of the 
Propane Act. Under the Oilheat Act, NORA is required to submit its 
annual budget to DOE, and DOE may recommend activities and programs it 
considers appropriate. The Oilheat Act also requires NORA to submit 
its audited financial statements to DOE. According to a DOE policy 
analyst in the Office of Policy and International Affairs, NORA has 
been providing its annual budget to his office largely because he and 
the president of NORA worked together previously at another 
organization. This DOE official stated, however, that his office was 
not the most appropriate DOE office for overseeing NORA's work. This 
official added that his office has offered neither formal nor informal 
comments on NORA's budgets and that his office has never received any 
of NORA's audited financial statements. Consistent with that, NORA was 
unable to provide us any evidence that its audit reports had been 
submitted to DOE. According to the president of NORA, DOE has not 
conducted any in-depth reviews of NORA's budget, has not provided 
recommendations to NORA regarding its programs and activities, and has 
never sent comments to NORA on any of its proposed budgets. 

In contrast to DOE's limited oversight of PERC and NORA, we found that 
USDA routinely provides oversight of the various check-off programs 
authorized by Congress and for which it has mandated responsibilities. 
[Footnote 53] We also previously reported that USDA's commodity 
divisions--such as the Livestock and Seed Division--ensure that check-
off programs are in compliance with the authorizing legislation 
through routinely reviewing the check-off boards' budgets, financial 
statements, plans, projects, and contracts.[Footnote 54] Our previous 
report also noted that USDA officials attend board meetings and advise 
board officials on how consistent their planned activities will be 
with the authorizing legislation. Likewise, a 2008 USDA report to 
Congress noted that USDA's Agricultural Marketing Service has day-to-
day oversight responsibilities for the dairy and fluid milk promotion 
programs.[Footnote 55] In addition to reviewing and approving the 
Boards' budgets, budget amendments, contracts, advertising campaigns, 
and investment plans, the Agricultural Marketing Service, among other 
things, ensures that the collection, accounting, auditing, and 
expenditure of promotion funds is consistent with the enabling 
legislation and USDA orders. 

Conclusions: 

Through 2008, PERC and NORA had received a total of $458 million in 
federally authorized assessments collected from the sale of propane 
and heating oil. These assessments are authorized by the Propane and 
Oilheat Acts, which identify consumer education, research and 
development, and safety and training as priorities. The Acts allow 
other activities implementing the statutes' requirements to be 
conducted using assessment funds, however, and because they do not 
provide for a particular funding level for specific activities or 
indicate a ranking among the activities designated as priorities, the 
statutes afford PERC and NORA wide latitude in deciding how and in 
what amounts they spend assessment dollars collected. Both PERC and 
NORA reported spending over half their respective portions of the $458 
million in total assessments on consumer education activities, in 
comparison to a substantially smaller proportion (8 percent for PERC 
and 5.8 percent for NORA) spent on research and development. Since the 
legislative history of both Acts indicates that a need for research 
and development funding was a key factor driving the legislation, 
PERC's and NORA's spending to date raises the issue of whether 
Congress anticipated that assessment funds would be allocated in this 
way. In addition, while PERC and NORA provided summaries of their 
activities in different program areas, it was not always clear how 
these activities achieved desired results as defined by their 
strategic goals. 

In reviewing whether PERC and NORA met key statutory requirements, we 
found that some PERC and NORA activities appeared to meet the 
requirements, while others raised issues such as what activities are 
covered under certain provisions in the statutes. For both entities, 
for example, a lack of specificity in the language of the statutes 
creates issues about whether certain types of communications and 
expenditures related to Congress and politically affiliated entities 
are covered by the statutes' particular lobbying restrictions, which 
prohibit the use of assessment funds to "influence legislation or 
elections." These statutory interpretation questions, as well as 
factual uncertainties about some of the activities of PERC, NORA, and 
their grantees (due in part to shortcomings in NORA's state monitoring 
practices), raise issues about meeting this requirement. As noted 
above, we did not determine, and do not express an opinion about, 
whether or not the lobbying restrictions or other requirements were 
met. Assuming PERC's and NORA's activities were permitted, the issue 
remains whether Congress anticipated that assessment funds would be 
used for these types of activities, and these uncertainties highlight 
the need to clarify some of the statutes' definitions and requirements. 

Compounding the lack of specificity in the statutes is the lack of a 
specific enforcement mechanism that enhances compliance through 
proactive federal oversight. First and foremost, the Acts contain no 
specific monetary penalty or other consequence for noncompliance. The 
Acts also do not require PERC's funds and NORA's grant funds to state 
associations to be separated from other funds used by the 
organizations, thereby making it more difficult to evaluate whether 
PERC and NORA funds are being used for unauthorized activities. In 
addition, while the Acts require certain oversight studies by Commerce 
and allow DOE to take on an oversight role, the Acts do not require 
Commerce to exercise proactive oversight, and it has not done so. As 
to DOE, despite our 2003 recommendation that DOE exercise its 
oversight role regarding PERC, DOE continues to believe it does not 
have an oversight role for either PERC or NORA. In light of the lack 
of any specific requirements in the statutes for federal agencies to 
conduct oversight, federal oversight is likely to remain very limited. 

Matters for Congressional Consideration: 

As it considers whether to reauthorize NORA, or if it decides it 
wishes to amend PERC's authorizing statute, Congress may wish to 
impose greater specificity on the requirements it has established and 
to establish mechanisms to enhance compliance with those requirements. 
Specifically, Congress may wish to consider: 

* Specifying any prioritization of activities it wants to be 
undertaken (for example, by ranking research and development, safety 
and training, and consumer education, and specifying the expected 
range of assessments to be spent on each), and detailing more 
specifically which activities are prohibited (such as those involving 
lobbying). 

* Subjecting PERC's and NORA's activities to review, interpretation, 
and approval by an independent, designated entity that is directed to 
conduct such review, interpretation and approval. In that regard, 
Congress may wish to specify a federal oversight role by requiring DOE 
to monitor and oversee the expenditure of PERC and NORA funds, 
including authorizing DOE to oversee and enforce, among other 
provisions, the prohibitions against use of assessment funds for 
certain lobbying activities and require PERC funds and NORA funds 
granted to qualified state associations to be segregated in separate 
accounts, apart from other funds collected and used by those 
associations. 

* Establishing a specific enforcement mechanism, such as monetary 
penalties or other consequences of noncompliance, and expressly 
authorizing DOE to refer any potential violations of law to 
appropriate enforcement authorities. 

Agency Comments and Our Evaluation: 

We provided a draft of this report to the Secretary of Energy, the 
Secretary of Commerce, and officials with PERC and NORA for their 
review and comment. The Secretary of Energy declined to comment on the 
report. The Secretary of Commerce provided written comments in which 
he agreed with our findings, conclusions, and recommendations 
regarding Commerce's statutory obligation to conduct certain analyses 
and provided technical comments that we incorporated as appropriate 
(see appendix IV). 

NORA's president provided written comments, which are reproduced in 
appendix VI. In general, NORA did not disagree with the report and 
agreed with some aspects of the report. For example, the president of 
NORA stated that he will review the final report with NORA's Directors 
and recommend that they adopt several provisions for "back-end 
reporting," based on concerns raised by GAO. In particular, NORA's 
president stated that to ensure compliance with the Oilheat Act's 
lobbying restrictions on expenditure of NORA funds, NORA has amended 
its standard contract with NORA-qualified state organizations to 
require affidavits attesting to compliance. NORA's president also 
stated that in the past, NORA has been hampered in committing to 
longer term research and development because of the Oilheat Act's 
short sunset provisions and said that if the Oilheat Act is 
reauthorized, NORA will proceed expeditiously to develop a laboratory 
for such research. However, as our report discusses, oilheat industry 
officials highlighted research and development as a key reason for 
creation of NORA during congressional debate, and even at that time, 
Congress anticipated authorization only for 5 years. We acknowledge 
the planning that has been undertaken to establish a research capacity 
and that may permit NORA to undertake additional research activities 
upon reauthorization. However, if the statutory sunset provisions 
hampered research in the past, it is unclear why they would not 
continue to do so in the future. 

PERC provided two comment letters that are reproduced in appendix V, 
along with our detailed responses to specific comments. PERC also 
provided technical comments, which we incorporated in the report as 
appropriate. In PERC's first letter, its president and chief executive 
officer (CEO) asserts that its submission of over 5,000 pages of 
documents to GAO is evidence of PERC's transparency but recognizes 
that such extensive documentation invites GAO interpretations that may 
differ from PERC's interpretations. The letter then provides specific 
comments and PERC's interpretation of the GAO concerns raised with 10 
different PERC activities. In general, we agree that differences in 
interpretation are possible and believe such differences may warrant 
clarification by Congress, as suggested in our Matters for 
Congressional Consideration. We have provided responses in appendix V 
that address PERC's specific comments on each concern we raised. 
PERC's second letter, written by its legal counsel, provides a more 
detailed review of PERC's interpretation of the lobbying restrictions 
in the Propane Act and an analysis of how PERC's expenditures have, in 
PERC's view, complied with those restrictions. PERC's legal comment 
letter also stated that our draft implied that the Act's restrictions 
are broader (i.e., prohibit more activities) than PERC believes, under 
its reading of the statute. We believe this misconstrues our report, 
which expressly states that we did not make a determination on the 
scope of the lobbying restrictions or PERC's compliance with them. 
Rather, as we state in the report, the key statutory language in the 
Propane Act's lobbying restrictions ("influencing legislation") is 
undefined, is used differently in different statutes, and may warrant 
clarification by Congress. While PERC did not agree that the lobbying 
restrictions are unclear, it said it welcomes any clarification by 
Congress. (See appendix V, comment 10 for our detailed response.) 

Both PERC and NORA provided technical comments, which we incorporated, 
as appropriate. 

As agreed with your office, unless you publicly announce the contents 
of this report earlier, we plan no further distribution until 30 days 
from the report date. At that time, we will send copies of this report 
to the appropriate congressional committees, Secretary of Energy, 
Secretary of Commerce, president and CEO of PERC, president of NORA, 
and other interested parties. In addition, this report will be 
available at no charge on the GAO Web site at [hyperlink, 
http://www.gao.gov]. 

If you or your staff have any questions about this report, please 
contact me at (202) 512-3841 or gaffiganm@gao.gov. Contact points for 
our Offices of Congressional Relations and Public Affairs may be found 
on the last page of this report. GAO staff that made major 
contributions to this report are listed in appendix VII. 

Sincerely yours, 

Signed by: 

Mark Gaffigan: 
Director, Natural Resources and Environment: 

[End of section] 

Appendix I: Objectives, Scope, and Methodology: 

In our study of the Propane Education and Research Council (PERC) and 
National Oilheat Research Alliance (NORA), we examined (1) how PERC 
and NORA have spent the assessments they have collected, (2) the 
extent to which PERC's and NORA's reported activities help to achieve 
the results defined in their strategic goals, (3) the extent to which 
PERC and NORA have met key requirements in their authorizing statutes, 
and (4) the extent to which PERC's and NORA's activities and spending 
received federal oversight. 

To examine how PERC and NORA have spent the assessments they 
collected, we reviewed and analyzed PERC's and NORA's financial 
statements, annual reports, and other information produced by both 
entities. More specifically, we examined how PERC and NORA spent 
assessments collected from the propane and heating oil industries, 
respectively, by obtaining and analyzing PERC's financial data from 
1998 to 2008 and NORA's financial data from 2001 to 2008. Because PERC 
allocates about 20 percent of its assessments collected to state 
associations and NORA about 75 percent, we requested, obtained, and 
analyzed state association spending data. PERC, at our request, 
provided us with a breakout of spending data by priority spending 
area--for example, research and development, safety and training, and 
other categories. For almost every year, however, the amounts reported 
on that breakout did not total to the amount shown on PERC's annual 
reports or audited financial statements. Therefore, the data presented 
in this report for PERC do not always match other publicly-available 
information. In addition, while we were not able to analyze those data 
in detail on a transaction by transaction basis, we did examine the 
controls exercised by PERC and NORA over that spending. We did not 
review PERC's or NORA's 2009 financial data because audited financial 
statements were not available for timely review. To assess the 
reliability of the financial data we received from PERC and NORA, we 
tabulated the data from several different perspectives--for example, 
across different lines of effort and by national and state level 
programs. We compared our calculations with those reported by PERC and 
NORA. Where needed, we met with their accountants and officials to 
obtain explanations of any discrepancies. Moreover, as appropriate, we 
asked for and examined documented evidence regarding those 
explanations. We determined the data to be sufficiently reliable for 
the purposes of this report. 

To examine the extent to which PERC's and NORA's reported activities 
help to achieve the results defined in their strategic goals, we 
requested and obtained from these organizations evidence of any 
claimed accomplishments by line of effort. We queried PERC and NORA 
officials about the details of those accomplishments, and we requested 
additional explanations and documentation as needed. Specifically, we 
reviewed their strategic plans, road maps, and annual reports. We also 
discussed PERC's and NORA's performance with officials within both 
organizations as well as within the Departments of Agriculture, 
Commerce and Energy--including the Energy Information Administration 
and Brookhaven National Laboratory. Additionally, we reviewed data 
produced by the Energy Information Administration and the Consumer 
Product Safety Commission and reports prepared by the Department of 
Commerce analyzing PERC's impact on consumers and propane prices. We 
used information provided by the Department of Commerce to verify the 
information contained in its 2008 Residential Propane Price Analysis, 
which is required by the Propane Act. We also spoke with PERC and NORA 
board members, accountants, and affiliated state associations. To gain 
an industry perspective, we interviewed officials from the National 
Propane Gas Association as well as scientists, an industry expert, and 
former and current PERC and NORA grantees. 

To examine the extent to which PERC and NORA met key requirements in 
their authorizing statutes, we determined PERC's and NORA's respective 
missions and requirements by reviewing the Propane Education and 
Research Act, which established PERC, and the National Oilheat 
Research Alliance Act, which established NORA. We then identified and 
researched key statutory provisions and requirements for PERC and 
NORA, obtained evidence regarding actions taken by the organizations 
to satisfy those requirements, and queried PERC and NORA officials and 
their legal counsel about any potential discrepancies between actions 
taken and actions required by the statutes. Because about 75 percent 
of NORA revenues are allocated to state associations for spending, we 
also reviewed information on NORA state association Web sites to 
assess how these state associations were responding to key provisions 
of the NORA statute, and we reviewed information and sworn 
declarations by state association officials that NORA provided to us. 

To examine the extent to which PERC's and NORA's activities and 
spending received federal oversight, we obtained documents and 
interviewed officials at the federal agencies given an oversight role 
by the Propane Act and the Oilheat Act. To determine the Departments 
of Commerce and Energy's mandated roles, we reviewed the statutes and 
our 2003 report on propane and interviewed agency officials regarding 
their oversight roles and responsibilities. Additionally, we reviewed 
PERC information provided to the Department of Commerce and PERC and 
NORA information provided to the Department of Energy and discussed 
with officials within both departments the level of oversight given to 
that information. 

We conducted this performance audit from June 2009 through June 2010 
in accordance with generally accepted government auditing standards. 
Those standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe 
that the evidence obtained provides a reasonable basis for our 
findings and conclusions based on our audit objectives. 

[End of section] 

Appendix II: Extent to Which PERC's Activities Have Met Key 
Requirements and Carried Out Statutorily Prescribed Functions: 

Propane Education and Research Council (PERC) activities under 7 of 16 
key legislative requirements in the Propane Act appear to meet such 
requirements and do not raise issues. These activities are: 

1. Consistent with section 5(c) of the Propane Act, PERC has 21 
members on its council. 

2. Consistent with section 5(i) of the Propane Act, PERC has developed 
rules, procedures, and bylaws. 

3. Consistent with section 5(k) of the Propane Act, PERC has submitted 
its budget to the Secretary of Energy annually. 

4.Consistent with section 5(l) of the Propane Act, PERC's financial 
records have been audited by a certified public accountant. 

5. Consistent with section 5(l) of the Propane Act, PERC has submitted 
notices of meetings to the Department of Energy (DOE). 

6. Consistent with section 5(n) of the Propane Act, PERC has prepared 
and issued annual reports each year since 1999. 

7. Consistent with section 6(e) of the Propane Act, PERC has provided 
the states with an assessment rebate equal to 19.8 percent of the 
revenue collected for the years 1998 through 2008. 

With regard to agriculture spending, section 5(g) of the Propane Act 
specifies that not less than 5 percent of the assessments collected 
shall be used for programs and projects to benefit the agriculture 
industry in the United States, but does not specify whether the 5 
percent threshold applies to annual spending or spending over some 
other period of time. According to PERC's audited financial statements 
for years 1998 to 2008, about 3.6 percent of the assessments collected 
have been spent on agriculture activities. 

Issues such as the scope of the Propane Act's requirements exist 
regarding PERC's activities under 8 other legislative requirements or 
priorities, including: (1) communications and expenditures related to 
Congress and politically affiliated entities and whether these are 
covered by the statute's specific lobbying restrictions; (2) grants 
issued in late 2009 and whether the activities funded by the grants 
were covered by a statutory propane-price restriction that was 
triggered in 2009; (3) a reported mixed level of coordination with 
federal agencies; (4) possible compensation of PERC council members 
for their services; (5) possible spending over statutory formula-based 
limits on projects related to the use of propane as an over-the-road 
motor vehicle fuel; (6) providing greater funding to non-priority 
areas than to some areas designated as priorities in the statute 
(research and development, safety, education, and training); (7) 
limitation of public access to executive sessions of PERC council 
meetings; and (8) investment of PERC funds in non-approved ways. Our 
questions relating to these 8 requirements or priorities are detailed 
below. 

Table 1: PERC Activities Relative to the Propane Act and PERC's 
Responses: 

PERC Activities: 1. Activities involving Congress or politically 
affiliated entities; 
Provisions in the Propane Act and PERC's Response: Sec. 8 "Lobbying 
restrictions. No funds collected by the Council shall be used in any 
manner for influencing legislation or elections, except that the 
Council may recommend to the [DOE] Secretary changes in this [Act] or 
other statutes that would further the purposes of this [Act]." 
(Emphasis added.) 

PERC Activities: PERC grantee records for 2005 show that the grantee 
used PERC funds to: 
* attend activities associated with the Democratic and Republican 
National Conventions; 
* provide $2,500 for staff lodging during the Republican National 
Convention; 
* provide more than $22,000 to the Ripon Society and the Ripon 
Educational Fund. The Ripon Society, according to its website, is a 
Republican public policy advocacy organization; 
* make a $375 payment to the Bryce Harlow Foundation. The Foundation, 
according to its website, is a non-profit organization that seeks to 
promote the highest standards within the profession of lobbying and 
government relations; 
PERC Response: 
General response: PERC stated that the Propane Act’s lobbying 
restriction covers only the funding of advocacy about specific 
legislation or specific legislative proposals and that it did not fund 
such activities. PERC also stated that its activities related to 
Congress constituted public or consumer education, because Members of 
Congress are “the public.” Finally, PERC said its payment to the Ripon 
Educational Fund was for an organizational membership fee needed to 
provide opportunities to educate the public about propane-related 
issues. 
Regarding the Bryce Harlow Foundation: The PERC grantee stated that 
this expense was to attend an awards dinner, not to advocate about 
specific legislation. 

PERC Activities: PERC grantee records for 2006 show that the grantee 
used PERC funds to: 
* make a $15,000 contribution to the Ripon Educational Fund; 
* pay $6,900 for bus transportation services to transport persons to 
Capitol Hill; 
* pay for grantee members to attend Propane Days; 
* pay $19,000 for a reception in the Senate restaurant; 
* pay $3,000 to Advocacy Associates to make a keynote address at the 
grantee's conference on Capitol Hill. Advocacy Associates, according 
to its website, helps organizations and businesses utilize one of the 
most powerful forces at their disposal to influence public policy - 
grassroots lobbying; 
PERC Response: 
Regarding PERC's payment to the Ripon Educational Fund: PERC stated 
that this was for an organizational membership fee needed to provide 
opportunities to educate the public about propane-related issues; 
PERC stated that these were grantee staff members who assisted PERC in 
carrying out its programs and activities; 
Regarding the Advocacy Associates keynote address: the PERC grantee 
stated that the address was a motivational speech on the theme of 
effective advocacy and that no specific legislation was discussed. In 
addition, PERC stated that the address provided a training opportunity 
for its membership which has information and education as one of its 
missions. 

PERC Activities: PERC grantee records for 2007 show that the grantee 
used PERC funds to: 
* pay for grantee officials' travel and lodging to attend Propane Days; 
* pay about $8,500 for a Senate lunch; 
* pay about $29,000 for a House reception; 
* make a $10,000 contribution to the U.S. Chamber of Commerce; 
PERC Response: 
PERC stated that these were grantee staff members who assisted PERC in 
carrying out its programs and activities; 
PERC stated that this payment allowed the grantee's chief executive 
officer (CEO) to participate in a group of CEO trade associations. 
PERC stated that this payment to the U.S. Chamber of Commerce was for 
an organizational membership fee needed to provide opportunities to 
educate the public about propane-related issues. 

PERC Activities: PERC grantee records for 2008 show that the grantee 
used PERC funds to: 
* pay grantee officials' travel and lodging expenses to attend Propane 
Days, including $734 for a grantee staff dinner and $174 in taxi fares; 
* pay $34,000 for a Senate reception; 
* pay $16,000 for a House reception; 
* make a $20,000 contribution to the Franklin Center. The Franklin 
Center's mission, according to its website, is to direct the attention 
of U.S. and global policymakers to the need for multilateral solutions 
to international challenges. The Franklin Center also hosts multiple 
policy forums annually to discuss legislative issues; 
* pay $444 for congressional invitations to Propane Days; 
PERC Response: 
PERC stated that these were grantee staff members who assisted PERC in 
carrying out its programs and activities; 
PERC stated that the Franklin Center is non-partisan entity and the 
contribution supported the Center's programs. PERC also stated that 
the payment was for an organizational membership fee needed to provide 
opportunities to educate the public about propane-related issues. 

PERC Activities: PERC grantee records for 2009 show that the grantee 
used PERC funds to: 
* pay grantee officials' staff travel and lodging expenses to attend 
Propane Days, including $170 for taxi fares; 
* paid $46,000 to the D.C. Restaurant Association for various 
activities including a congressional reception in the new Visitor's 
Center; 
* make a $16,000 contribution to the Franklin Center and a $10,000 
contribution to the U.S. Chamber of Commerce; 
PERC Response: 
PERC stated that these were grantee staff members who assisted PERC in 
carrying out its programs and activities; 
PERC stated that the payments to the Franklin Center and U.S. Chamber 
of Commerce were for organizational membership fees needed to provide 
opportunities to educate the public about propane-related issues. PERC 
also stated that the payment to the U.S. Chamber of Commerce allowed 
the grantee's CEO to participate in a group of CEO trade associations. 

PERC Activities: In addition to the aforementioned grant-related 
information, we found that: 
The July 1, 2004 issue of a propane trade industry magazine quoted the 
PERC president as saying about PERC's capital awareness program that 
"In a nutshell, we want to influence the influencers." 

PERC Activities: A 2004-2005 PERC grantee's annual report indicated 
that Propane Days activities will allow the propane industry to 
achieve the vision of making the grantee "a powerhouse in the 
Washington lobbying community". 

PERC Activities: The 2006 Propane Days brochure indicated that the 
purpose of Propane Days, which began in 2005, is to educate Washington 
policymakers about propane's many uses, its role as a clean, efficient 
energy source, and the propane industry's contribution to the U.S. 
economy; 
PERC Response: 
PERC stated that Congress is part of "the public" and that educating 
Congress falls within the required public education function of its 
statute. 

PERC Activities: According to the July 2007 PERC meeting minutes, the 
PERC President stated that the year's Propane Days was the best 
attended since the event began, and the timing was good as two major 
pieces of energy and the environment legislation was being debated 
that week. 

PERC Activities: July 2008 PERC meeting minutes noted that a motion to 
petition the National Propane Gas Association and the Gas Processors 
Association "to make lobbying Congress to change … [the Propane Act's] 
price analysis requirement a priority and also issue a white paper 
that clarifies the issue was made, seconded, and approved" (emphasis 
added). According to the minutes of the October 2008 PERC meeting, the 
PERC council chairman stated that the National Propane Gas Association 
agreed with those priorities. 

PERC Activities: October 2008 PERC meeting minutes indicated that one 
PERC council member "stressed the importance of participating in the 
national policy dialogue and said that educating policymakers is the 
key....It would happen only as a result of a focused lobbying effort." 
(Emphasis added). 

PERC Activities: February 2009 PERC meeting minutes recorded that PERC 
approved a $6.2 million funding request entitled "National Energy 
Conversation Initiative." The initiative, according to its proposal, 
is a plan to provide education and information to "'inside the 
beltway' policy makers, and 'outside the beltway' private and public 
influencers." (Emphasis added); 
PERC Response: 
PERC stated that the purpose of the initiative was to inform a 
national audience, including policy makers, on the use of propane to 
reduce greenhouse gas emissions and air pollutants. According to PERC, 
the National Energy Conversation messages did not urge action on 
specific legislation. 

PERC Activities: 2. Ensuring that PERC activities are restricted to 
research and development, safety, and training matters once a propane 
price threshold is exceeded; 
Provisions in the Propane Act and PERC's Response: 
Sec. 9(b) "Market survey and consumer protection ...Authority to 
restrict activities. If in any year the 5-year average rolling price 
index of consumer grade propane exceeds the 5-year rolling average 
price composite index of residential electricity, residential natural 
gas, and refiner price to end users of No. 2 fuel oil in an amount 
greater than 10.1 percent, the activities of the Council shall be 
restricted to research and development, training, and safety matters." 

PERC Activities: The Department of Commerce determined in August 2009 
that this average price composite index had been exceeded and notified 
PERC. In September 2009, PERC notified DOE and Congress that it had 
immediately restricted its activities in accordance with this 
legislative provision. After the price restriction was triggered, PERC 
approved or modified 3 grant proposals between October and December 
2009. When initially proposed, each grant had been identified as a 
"consumer education" grant that would be prohibited under the 
September 2009 price restriction. After the restriction was triggered, 
the grants were identified under a new program area--"residential and 
commercial" matters. 

PERC Activities: The 3 grants were as follows: 
As part of PERC-approved funding of a $1.8 million grant for 
"construction and professional communications," the grant proposal 
stated that PERC intended to "create an ongoing dialogue with 
construction pros to ensure propane messages stay front-and-center;" 
PERC approved a no-cost change order to a $5.9 million grant for 
"residential advertising." The grant proposal stated that PERC 
intended to "educate construction professionals about the benefits of 
propane throughout the home." 
As part of PERC-approved funding of a $2 million grant for 
"construction professional training support," the grant proposal 
stated that PERC intended to provide "marketing activities no longer 
allowable by direct PERC funding;" 
PERC Response; 
PERC stated that it amended the grant amount to $1.3 million by 
eliminating $500,000 in funding for consumer education and retaining 
the remaining funding for safety and training. PERC also stated that 
the amended grant provided an opportunity to support and promote new 
technologies entering the marketplace; PERC stated that after the 
funding restriction went into place, it terminated all educational 
components associated with this grant; PERC stated that the grantee, 
rather than PERC, had inserted the wording into the proposal. 

PERC Activities: 3. Coordination of PERC activities with key federal 
agencies; 
Provisions in the Propane Act and PERC's Response: Sec. 5(f) "[PERC] 
...Functions....The Council shall coordinate its activities with 
industry trade associations and others as appropriate to provide 
efficient delivery of services and to avoid unnecessary duplication of 
activities." 

PERC Activities: DOE officials provided a range of views on PERC 
coordination. DOE/Energy Efficiency and Renewable Energy officials 
told us that PERC had been a good partner in the education and 
training area and had worked with DOE on activities such as fleet-
oriented education geared toward maintenance personnel and drivers. 
However, in the research and development area, these DOE officials 
said that PERC displayed a lack of understanding of government cycles 
and processes by approaching DOE at the wrong time of the funding 
cycle. These officials added that PERC, unlike the natural gas 
industry, had not worked with DOE to develop a research and 
development strategic plan, and they said they would have welcomed 
such an effort with PERC. They further said that DOE officials had 
ideas for propane-related research and development projects but that 
PERC had never solicited those ideas from DOE. In addition, according 
to an official with the U.S. Department of Agriculture's National 
Institute of Food and Agriculture, PERC's consumer outreach seems to 
be geared only to the middle-to high-income audience; he had not seen 
any PERC Spanish-language material; and PERC should coordinate its 
outreach consumer education activities better with agencies such as 
his. Another Agriculture official with the Agricultural Research 
Service indicated that it would be a good idea if PERC vetted all 
research and development projects through the Department in order to 
avoid any possible duplication and to foster coordination; 
PERC Response: 
PERC stated that it has worked with federal agencies primarily on a 
project by project basis and, as a result, had been able to 
successfully leverage its research investments with government funding 
for PERC projects totaling $8.1 million against a PERC share in the 
projects of $6.1 million. PERC added that these sums have enabled PERC 
to expand its research work beyond what would have been possible with 
only assessment funds. 

PERC Activities: 4. Ensuring no compensation of PERC council members 
for their services; 
Provisions in the Propane Act and PERC's Response: Sec. 5(d) "[PERC] 
...Compensation. Council members shall receive no compensation for 
their services, nor shall Council members be reimbursed for expenses 
relating to their service." 

PERC Activities: July 26, 2000, PERC press release indicated that the 
Council approved funding for a multi-faceted Trade Show Initiative, 
which included, among other things, funding for the council to attend 
2 national trade shows in 2001; PERC council members attending the 
July 16-17, 2009, board meeting were provided free meals and an open 
bar event on the evening of July 16; 
PERC Response: 
PERC stated that the press release was in error and that the PERC 
staff, rather than the council, attended these shows. PERC stated that 
free meals were considered to be reasonable expenses and that the open 
bar event was only of limited duration. 

PERC Activities: 5. Restriction on PERC spending on projects related 
to the use of propane as an over-the-road motor vehicle fuel; 
Provisions in the Propane Act and PERC's Response: Sec. 5(g) "[PERC] 
...Use of funds....The percentage of funds collected through 
assessments pursuant to this [Act] to be used for projects relating to 
the use of propane as an over-the-road motor fuel shall not exceed the 
percentage of the total market for odorized propane that is used as a 
motor vehicle fuel, based on the historical average of such use over 
the previous 3-year period." 

PERC Activities: A PERC grant stated that about 6.2 percent of PERC's 
2009 budget would be spent on over-the-road motor vehicle fuel work, 
while a 2009 PERC contractor report stated that only about 1 percent 
of the odorized propane market for years 2005 to 2007 went to using 
propane as an over-the-road motor vehicle fuel; 
PERC Response: 
PERC stated it interprets the term "motor vehicle fuel" in the Propane 
Act to include fuel consumed by both off-road vehicles and over-the-
road vehicles. Under this interpretation, PERC states that it has 
never exceeded the authorized level of spending on over-the-road motor 
fuels. 

PERC Activities: 6. Giving priority to research and development, 
safety, education, and training activities; 
Provisions in the Propane Act and PERC's Response: Sec. 5(h) "[PERC] 
...Priorities. Issues related to research and development, safety, 
education, and training shall be given priority by the Council in the 
development of programs and projects." 

PERC Activities: In 2009, PERC's budget for research and development, 
safety and training, and consumer education was about $4.9 million, 
$3.2 million, and $11.2 million, respectively. Other activities were 
funded at similar or higher levels than PERC's safety and training 
budget, including $4.6 million for Industry Programs, $6.2 million for 
the National Energy Conversation Initiative, and $6.3 million for 
Engine Fuel work; 
PERC Response: 
PERC stated that the industry programs area is cross-cutting and 
includes work related to research and development, and training; the 
National Energy Conversation Initiative was a part of the consumer 
education area; and the engine fuel work was part of the research and 
development area. 

PERC Activities: 7. Providing public access to all PERC council 
meetings; 
Provisions in the Propane Act and PERC's Response: Sec. 5(m) "[PERC] 
...Public access to Council proceedings....All meetings of the Council 
shall be open to the public after at least 30 days advance public 
notice....The minutes of all meetings of the Council shall be made 
available to and readily accessible by the public." 

PERC Activities: PERC's Policies, Rules, and Procedures indicate that 
portions of council meetings ("executive sessions") may be closed to 
the public for the purpose of discussing sensitive subjects such as 
personnel matters and contracts; 
PERC Response: 
PERC stated that its executive sessions are closed to the public; it 
keeps no meeting minutes regarding those sessions; the sessions are 
largely used to discuss personnel matters; no official action is taken 
during the executive sessions; and all actions must be proposed and 
voted on by Council members in open session. 

PERC Activities: 8. Investing PERC funds only in approved entities; 
Provisions in the Propane Act and PERC's Response: Sec. 6(d) 
"Assessments ...Investment of funds. Pending disbursement pursuant to 
a program, plan, or project, the Council may invest funds collected 
through assessments, and any other funds received by the Council, only 
in obligations of the United States or any agency thereof, in general 
obligations of any State or any political subdivision thereof, in any 
interest-bearing account or certificate of deposit of a bank that is a 
member of the Federal Reserve System, or in obligations fully 
guaranteed as to principal and interest by the United States." 

PERC Activities: PERC maintained investments in Freddie Mac and Fannie 
Mae that PERC acknowledges do not meet the requirements of the Act; 
PERC Response: 
In response to our findings, PERC subsequently indicated that it had 
promptly divested itself of such investments. 

Source: GAO analysis of Propane Act provisions and PERC-provided 
information. 

[End of table] 

[End of section] 

Appendix III: Extent to Which NORA's Activities Have Met Key 
Requirements and Carried Out Statutorily Prescribed Functions: 

The activities of the National Oilheat Research Alliance (NORA) under 
11 of the 18 key legislative requirements we reviewed in the Oilheat 
Act appeared to meet these requirements and do not raise issues. These 
activities are: 

1. Consistent with section 705(d) of the Oilheat Act, NORA has not 
compensated its members for their service nor for expenses relating to 
their service. 

2. Consistent with section 706(a)(2) of the Oilheat Act, NORA has 
coordinated its activities as appropriate to provide efficient 
delivery of services and to avoid unnecessary duplication by, for 
example, coordinating its activities with the Department of Energy 
(DOE) through the Brookhaven National Laboratory. 

3. Consistent with section 706(a)(3)(A) of the Oilheat Act, NORA does 
not appear to support advertising, promotions, or consumer surveys in 
support of advertising or promotions. 

4. Consistent with section 706(a)(3)(B)(ii) of the Oilheat Act, NORA's 
research, development and demonstration activities do not appear to 
support research, development and demonstration of oilheat utilization 
equipment with respect to which technically feasible and commercially 
feasible operations have been verified. 

5. Consistent with section 706(b) of the Oilheat Act, NORA appears to 
allocate its program expenses to education and training; research, 
development, and demonstration; and consumer education. 

6. Consistent with section 706(c)(1) of the Oilheat Act, NORA has 
adopted bylaws for the conduct of business. 

7. Consistent with section 706(e)(1) of the Oilheat Act, NORA has 
published a budget for public review and comment each year. 

8. Consistent with section 706(f)(2)(A) of the Oilheat Act, NORA's 
annual financial statements have been reviewed by a certified public 
accountant. 

9. Consistent with section 706(g)(2) of the Oilheat Act, NORA's 
council meetings, including those of the executive committee, appear 
to be open to the public. 

10. Consistent with section 706(h) of the Oilheat Act, NORA has 
prepared an annual report each year since 2001. 

11. Consistent with section 707(d) of the Oilheat Act, NORA's 
investments have been reviewed for compliance with legislative 
provisions by its counsel. 

Issues such as the scope of the Oilheat Act's requirements exist 
regarding NORA's or its qualified state associations' activities under 
7 other legislative requirements or priorities, including: (1) 
communications and expenditures related to Congress and politically 
affiliated entities and whether these are covered by the statute's 
specific lobbying restrictions; (2) monitoring of how state 
associations spend NORA's funds; (3) the absence of formal policies 
and procedures for auditing compliance with the Oilheat Act; (4) not 
having the required minimum number of states represented on the NORA 
council; (5) possible exceedance of term limits of NORA council 
members; (6) submission of the NORA annual proposed budget to a 
potentially inappropriate DOE office for review; and (7) possible 
failure to submit the NORA annual audit report to the Secretary of 
Energy. Our questions relating to these activities are detailed below. 

Table 2: NORA Activities Relative to the Oilheat Act and NORA's 
Responses: 

NORA and NORA-Qualified State Association Activities: 
1. Activities involving Congress or politically affiliated entities; 
Provisions in the Oilheat Act and NORA's Response: Sec. 710. "Lobbying 
restrictions. No funds from assessments under [this Act] collected by 
the Alliance shall be used to influence legislation or elections, 
except that the Alliance may use such funds to formulate and submit to 
the [DOE] Secretary recommendations for amendments to this [Act] or 
other laws that would further the purposes of this [Act]." (Emphasis 
added.) 

NORA and NORA-Qualified State Association Activities: January 25, 
2010, NORA-qualified Maine state association website posting contained 
a link to a webpage entitled "How We Lobby."; January 25, 2010, NORA-
qualified Massachusetts state association website posting stated that 
"climate change legislation is one of the many legislative issues that 
the state association addressed in 2009 and will continue to address 
in 2010." The website also contained a link to an association letter 
to one Senator in support of oilheat-related legislation. January 25, 
2010, NORA-qualified New York state association website posting asked 
its readers to take action now by contacting Congress and expressing 
support for impending legislation that would control the manipulation 
of oilheat prices. The website included a link to a form letter that 
readers could use to mail to their Senators and Congressional 
representative. January 25, 2010, NORA-qualified Pennsylvania state 
association website posting provided a link to its 2009 year-end 
report which stated that the association had worked hand-in-hand with 
the Petroleum Marketers Association of America (PMAA) regarding NORA 
reauthorization. September 24, 2009, NORA-qualified Massachusetts 
state association newsletter indicated that the association is a NORA 
partner and the association was encouraging its members and friends to 
send form letters to Congress supporting NORA reauthorization. The 
website contained a link to the form letter. September 22, 2009, PMAA 
News from Capitol Hill indicated that "PMAA and ...[NORA] have asked 
oilheat marketers in the 23 states that belong to NORA to urge their 
Senators to support legislation reauthorizing NORA." The NORA Chairman 
told us that NORA had asked PMAA to lobby Congress on its behalf. 
August 2008 NORA executive committee meeting minutes indicated that 
the NORA president said that NORA needed to try to get state senators 
to support NORA reauthorization. December 2008 NORA-qualified 
Massachusetts state association newsletter indicated that the NORA 
president traveled to Washington to urge both Massachusetts senators 
to support NORA reauthorization. A spring 2008 NORA-qualified New York 
state association newsletter, which noted that it was "brought to you 
in association with …[NORA]," stated that the state association was 
"actively involved in a campaign to ask Congress to take action and 
take control of energy prices." 
NORA Response: 
General response: NORA stated that the Oilheat Act's lobbying 
restriction covers only the funding of advocacy about specific 
legislation or specific legislative proposals and that it did not fund 
such activities. NORA also provided us with sworn declarations by 
representatives of four NORA-state qualified associations whose 
activities we reviewed stating that no NORA funds were used to carry 
out activities that constituted prohibited lobbying under the Act, as 
they interpreted it; NORA stated that this was an editing error and 
that both the NORA executive committee meeting minutes and the 
Massachusetts state association newsletter should have indicated that 
these activities were undertaken by the individual acting in his 
capacity as the president of the National Association for Oilheat 
Research and Education (NAORE), a separately funded organization for 
which the individual is a registered lobbyist under the Lobbying 
Disclosure Act, rather than in his capacity as the president of NORA; 
NORA stated that it paid for the newsletter but stated that the 
newsletter was reporting activity, not advocating a "call to action." 

NORA and NORA-Qualified State Association Activities: According to a 
February 2005 New York state association newsletter, NAORE was "in the 
process of getting NORA re-authorized" in the 109th Congress. NORA 
therefore requested that associations assist the effort by requesting 
and collecting from the 22 NORA-qualified states "letters of praise, 
affirmation, confirmation, thanks, etc., from any and all entities 
that have been funded with the use of NORA dollars." These materials, 
according to NORA records, were to be included "in the white-paper 
packets being handed out to select legislators at NORA's Washington, 
D.C. Day-On-The-Hill, scheduled to take place immediately after the 
February 2nd NORA Board meeting." 
Provisions in the Oilheat Act and NORA's Response: NORA stated that 
this was an editing error and the newsletter should have indicated 
that NAORE rather than NORA was requesting state association 
assistance. 

NORA and NORA-Qualified State Association Activities: 
2. Monitoring how state associations spend NORA's funds; Provisions in 
the Oilheat Act and NORA's Response: Sec. 707(e)(2)(A)(ii)(IV) 
"Monitoring; terms, conditions, and reporting requirements. The 
Alliance shall ...monitor the use of funds provided under this clause; 
and ...impose whatever terms, conditions, and reporting requirements 
that the Alliance considers necessary to ensure compliance with this 
[Act]." 

NORA and NORA-Qualified State Association Activities: The majority of 
NORA's spending (75 percent) is provided to 20 state associations and 
NORA implemented certain monitoring procedures so that spending by the 
association would comply with the Oilheat Act's requirements. However, 
based on our review of general ledger entries, financial statements, 
and other information prepared by selected state associations, we were 
unable to determine whether their spending of NORA funds complied with 
the Act. For example, based on our review of state ledger expenditure 
entries for 2006-2008, hundreds of entries indicate only that a 
purchase was made; they included no details on the type or purpose of 
the purchase. NORA's monitoring procedures appear to be inadequate to 
detect non-compliance if it occurs; 
NORA Response: 
NORA stated that it includes terms and conditions in all grant 
agreements with the state associations, which the associations agree 
to, that specify the authorized and unauthorized use of NORA 
assessment funds as specified in the Oilheat Act. NORA stated that its 
other monitoring practices include: (1) establishment of policies and 
procedures to review state grants and disbursements; (2) reporting by 
state associations that describe how disbursements align with the 
purpose of grant proposals; (3) reporting by state associations that 
show the balance of grant accounts, including the source and 
application of grant funds; and (4) general ledger entries and other 
available financial information. 

NORA and NORA-Qualified State Association Activities: 
3. Promulgation of formal policies and procedures for auditing 
compliance with the Oilheat Act; 
Provisions in the Oilheat Act and NORA's Response: Sec. 706(f)(2)(C) 
"Functions ...Policies and procedures. The Alliance shall establish 
policies and procedures for auditing compliance with this [Act]." 

NORA and NORA-Qualified State Association Activities: NORA has no 
formal procedures for auditing compliance per se; 
NORA Response: NORA provided us information showing that it has 
procedures for reviewing state association budgets and disbursing NORA 
funds to those associations. 

NORA and NORA-Qualified State Association Activities: 
4. Having specified minimum number of states represented on the NORA 
council; 
Provisions in the Oilheat Act and NORA's Response: Sec. 705(c)(1)(B) 
"Membership....The membership of the Alliance shall be as follows: 
...If fewer than 24 States are represented under subparagraph (A), one 
member representing each of the States with the highest volume of 
annual oilheat sales, as necessary to cause the total number of States 
represented under subparagraph (A) and this subparagraph to equal 24." 

NORA and NORA-Qualified State Association Activities: At the 
commencement of our review, 20 states were represented on the NORA 
council. Subsequently, 3 additional states were added. 
NORA Response: NORA indicated that at various times it had attempted 
to obtain representation from additional states without success. 

NORA and NORA-Qualified State Association Activities: 
5. Limiting number of terms of NORA council members; 
Provisions in the Oilheat Act and NORA's Response: Sec. 705(e) 
"Membership ...Terms. --Subject to paragraph (4) [regarding initial 
appointments], a member of the Alliance shall serve a term of 3 years, 
except that a member filling an unexpired term may serve a total of 7 
consecutive years....A member may serve not more than two full 
consecutive terms." 

NORA and NORA-Qualified State Association Activities: NORA annual 
reports and meeting minutes indicate that 4 individuals have been NORA 
board members and/or NORA officers for 8 consecutive years; 
NORA Response: The president of NORA stated that each of the 4 
individuals had a break in service during the 8-year period, in 
compliance with this requirement. NORA also provided sworn 
declarations to us by each of these individuals attesting to this. 
NORA stated that any conflicting statements in minutes or annual 
reports are in error. 

NORA and NORA-Qualified State Association Activities: 
6. Submission of proposed NORA annual budget to appropriate DOE office 
for review; 
Provisions in the Oilheat Act and NORA's Response: Sec. 706(e)(2) 
"Functions ...Budget ...Submission to the Secretary and Congress. 
- After review and comment under paragraph (1), the Alliance shall 
submit the proposed budget to the Secretary and Congress." 

NORA and NORA-Qualified State Association Activities: NORA sends its 
proposed budgets to DOE's Office of Policy and International Affairs 
because, as explained by an official in that office, he and the 
president of NORA had worked together previously at another 
organization. The DOE official said there is no evidence that NORA's 
budget is forwarded to either DOE's Office of Fossil Energy or Office 
of Energy Efficiency and Renewable Energy, although both of those 
offices have greater subject area expertise; 
NORA Response: NORA stated that it provided its annual proposed budget 
to DOE and it was DOE's responsibility to ensure that that budget was 
forwarded to the appropriate DOE office for review. 

NORA and NORA-Qualified State Association Activities: 
7. Submission of NORA annual audit report to the Secretary of Energy; 
Provisions in the Oilheat Act and NORA's Response: Sec. 706(f)(2)(B) 
"Records; audits. - ...Availability of audit reports. Copies of each 
audit report shall be provided to the Secretary, the members of the 
Alliance, and the qualified industry organization, and, on request, to 
other members of the oilheat industry." 

NORA and NORA-Qualified State Association Activities: NORA provided no 
indication that it had provided its annual audit reports to the 
Secretary of Energy prior to our review, and officials from DOE's 
Office of Policy and International Affairs said they were not aware of 
ever having received these reports; 
NORA Response: 
NORA stated that it posts its annual audit report on its web page and 
that such posting is equivalent to providing its audit report to the 
Secretary. 

Source: GAO analysis of the Oilheat Act's provisions and NORA-provided 
information. 

[End of table] 

[End of section] 

Appendix IV: Comments from the Department of Commerce: 

United States Department Of Commerce: 
The Secretary of Commerce: 
Washington, D.C. 20230: 
	
June 15, 2010: 

Mr. Mark Gaffigan: 
Director: 
Natural Resources and Environment: 
U.S. Government Accountability Office: 
Washington, DC 20548: 

Dear Mr. Gaffigan: 

The U.S. Department of Commerce appreciates the opportunity to comment 
on the United States Government Accountability Office's draft report 
entitled Propane and Heating Oil: Federal Oversight of the Propane 
Education and Research Council and National Oilheat Research Alliance 
Should Be Strengthened (GAO-10-583). 

We have reviewed the report and agree with GAO's general findings, 
conclusions, and recommendations regarding the U.S. Department of 
Commerce's statutory obligation to conduct price and consumer impact 
analyses, as defined under the Propane Education and Research Act of 
1996 and the National Oil Heat Research Alliance Act of 2000. The 
Department's comments on this report are enclosed. 

Sincerely, 

Signed by: 

Gary Locke: 

Enclosure: 

[End of section] 

Appendix V: Comments from the Propane Education and Research Council: 

Note: GAO comments supplementing those in the report text appear at 
the end of this appendix. 

Propane Council: 
1140 Connecticut Ave. NW. 
Suite 1075: 
Washington, DC 20036: 
tel. 202 452 5975: 
lax. 202 452 9054: 
[hyperlink, http://www.propanecouncil.org] 

June 16, 2010: 

Mr. Mark Gaffigan: 
Director: 
Natural Resources and Environment: 
United States Government Accountability Office: 
441 G Street, NW: 
Washington, DC 20548: 

Re: Comments of the Propane Education and Research Council Regarding 
GAO Report GA0-10-586: 

Dear Mr. Gaffigan: 

In October 1996 Congress approved the Propane Education and Research 
Act to foster research and development, training, education, and 
safety programs for propane consumers and the businesses that serve 
them. Prior to that action, government programs and funding for 
propane-related activities were practically nonexistent and the 
industry, composed overwhelmingly of small businesses, did not have 
the market share or financial wherewithal to meet the costs of those 
activities. Through the Propane Act, substantial progress has been 
made on each of the functions that Congress directed the Propane 
Education and Research Council (PERC) to perform. PERC began 
collecting assessments and started full operations in 1998. The 
Government Accountability Office reviewed PERC's activities for 1998-
2008. 

PERC strives to be a good steward of the Act. Every program PERC has 
undertaken, including those reviewed by GAO, share four essential 
characteristics; they are 1) guided by a reasoned interpretation of 
the law; 2) managed in accordance with a rigorous set of internal 
controls to ensure that funds were used only for lawful purposes; 3) 
well documented and available to the public through the Internet; and 
4) broadly supported by the assessment payers. 

PERC also strives to be a model of transparency, even though 
transparency creates a risk that the expansive record, which often 
includes individual statements and proposals by prospective grantees 
that do not reflect the position or actions of PERC, will be 
misinterpreted. During the course of the GAO review, PERC provided 
more than 5,000 pages of documentation in response to more than 200 
specific inquiries. PERC's interpretation of that record differs in 
several instances with that of GAO. 

PERC has taken careful note of the GAO's observations in this report 
and, consistent with these observations, will make a special and 
concerted effort to improve our operating processes to more 
efficiently and effectively achieve the goals of the Act.
With respect to specific areas of concern, we offer the following 
comments: 

Coordination of Activities. [See comment 1] 

"The Council shall coordinate its activities with industry trade 
association [sic] and others as appropriate to provide efficient 
delivery of services and to avoid unnecessary duplication of 
activities." 15 USC 6404(f) [Emphasis added.] 

PERC has made a good faith effort to coordinate its activities as 
required by the Act. As GAO reported, PERC routinely submits to the 
Department of Energy the mandated reports and proposed budgets. 
Moreover, on its own initiative, PERC has worked with DOE and other 
federal agencies on safety, research, technology deployment, and 
energy efficiency projects, even though the Act does not specifically 
mandate coordination with federal agencies other than to the extent 
that they are among the "others" referenced in the Act above. PERC has 
worked with federal and state agencies on dozens of projects, 
primarily research projects that significantly leveraged PERC's 
research and development investments. At PERC's invitation, 
representatives of DOE, the Environmental Protection Agency, the 
Department of the Interior, the Department of Agriculture, and other 
federal and state agencies have participated in PERC-sponsored 
workshops, seminars, and meetings. PERC has 15 ongoing engine fuel, 
agriculture, and research projects that are co-funded by federal and 
state agencies. PERC maintains a high level of coordination with 
federal agencies and others and welcomes suggestions on how that 
coordination can be improved. It is gratifying to note that GAO 
identified no instance where PERC's level of coordination resulted in 
the inefficient delivery of service or unnecessary duplication of 
activities, which is the standard under the Act. 

Allocation of Resources. [See comment 2] The GAO report raised the 
question of resource allocation. PERC constantly reviews how resources 
are allocated across the Act's four priority activities of research 
and development, training, education, and safety. Congress did not 
regulate funding among those priorities, although elsewhere in the Act 
it did regulate funding levels for agriculture and engine fuel 
activities, administrative expenses, and reimbursement of federal 
oversight costs. Absent specific direction in the Act, PERC took on 
that responsibility and has made funding decisions that were 
reasonable and appropriate given the circumstances and market 
conditions that existed at the time they were made. The overwhelming 
majority of PERC funding has gone to the priority activities 
designated by Congress and other mandatory functions under the Act. 

Research and Development Programs. [See comment 3] PERC's record on 
funding research and development is much greater than GAO reported. To 
advance the research priority, PERC established three advisory 
committees — research and development, engine fuel, and agriculture — 
whose primary charge is to advance the research and development of 
clean, efficient propane utilization equipment. The engine fuel and 
agriculture advisory committees focus on specialty technologies unique 
to those markets, and the Research and Development Advisory Committee 
pursues a more diverse portfolio of technologies and processes. Each 
advisory committee has leveraged its resources with funding from 
private and public entities in order to expand the total resources 
available to pursue PERC's research objectives. The GAO interpretation 
of PERC's research spending appears to be based solely on projects 
emanating from the Research and Development Advisory Committee and 
gives consideration neither to the research projects carried out by 
the engine fuel and agriculture committees nor to the third-party 
funding that substantially expanded PERC's research investments. 

PERC-funded research has resulted in improved energy efficiency, 
reduced emissions of criteria air pollutants and greenhouse gas 
emissions, and more cost-effective propane delivery systems. In 
addition to research on end-use technology, PERC has investigated the 
usable life, performance, and safety features of components in the 
propane delivery system such as cylinders, relief valves, regulators, 
and tanks — for improved safety and reliability. 

PERC has invested a significant amount in developing energy-efficient 
technology such as combined heat and power systems for residential and 
commercial markets that use nearly 90 percent of the fuel energy, 
nearly three times as much as grid-supplied electricity. PERC has 
worked with U.S. manufacturers on hybrid power systems that combine 
clean-burning propane generators with solar or wind power sources to 
offer consumers lower costs and greater reliability than an all-
renewable option. PERC also has provided leadership on a global basis 
to promote research and development of propane utilization equipment, 
helping found the Global Technology Network in the World LP Gas 
Association and organizing and hosting the industry's first Global 
Technology Conference in 2006 in Chicago that attracted hundreds of 
attendees from more than 40 nations. 

Consumer Education Programs. [See comment 4] PERC has funded 
substantial consumer education activities. At the outset, given the 
level of expenditure, PERC established a detailed set of metrics to 
benchmark and measure the progress of those activities. Among those 
metrics were increased awareness of and favorability toward propane 
among targeted audiences, unique visits to the website [hyperlink, 
http://www.usepropane.com] consumers' use of the "Find a Propane 
Retailer" application on the website, manufacturers' shipments of 
propane utilization equipment, and propane market share in new home 
construction. Across each of those metrics, as measured by third-party 
professionals, the PERC consumer education program registered 
significant gains. Propane space heating share of new home 
construction increased threefold in key residential market segments. 

While increased propane usage is an overarching goal, PERC recognizes 
that its education programs, however successful, are not the most 
significant influence in propane usage. Residential propane 
consumption is variable and highly sensitive to weather patterns, 
because the primary residential use of propane is for space heating. 
Warmer winters, rising energy prices, increased consumer conservation, 
improved structural and appliance efficiency, and the significant 
decline of the manufactured housing sector (where propane space 
heating once held a 70 percent market share) substantially reduced 
propane demand over the last decade and continue to exert downward 
pressure on propane consumption. Nonetheless, the consumer education 
program's success in increasing propane market share in new home 
construction helped contribute tens of millions of gallons to 
residential propane demand, somewhat mitigating the decline while 
expanding the consumer base. The consumer education program also 
established high levels of consumer awareness of and favorability 
toward propane as a clean, reliable energy source, and it saw 
substantial numbers of consumers initiating contact with local propane 
retailers through PERC's websites. PERC activities in the residential 
market today are related solely to research, training, and safety. 

PERC's consumer education activities have focused on residential 
markets and reaching people who are buying, building, or renovating 
homes through highly targeted television, radio, and print 
advertising. Initially, these educational efforts focused on the 
general benefits of propane as a residential energy source and are 
generally referred to as "generic advertising." However, based on its 
research findings, PERC determined that adding training programs for 
construction professionals (developers, architects, builders, 
plumbers, and HVAC contractors) could increase the effectiveness of 
PERC's efforts in residential markets. For more than three years, 
PERC's consumer education initiatives have been multi-functional, with 
decreased funding for advertising and other educational tactics and 
increased funding for training for construction professionals. 
Training programs for construction professionals have been certified 
by the National Association of Home Builders and the American 
Institute of Architects. 

Restriction of Education Activities. [See comment 5] After the August 
4, 2009, notification of the restriction from the Department of 
Commerce, when the department concluded that the price of propane 
exceeded a threshold established in the Act, PERC conducted a detailed 
analysis of all ongoing education programs and related contracts. 
Rather than implement the restriction on a prospective basis, PERC 
determined to implement the restriction as a cease-and-desist order 
and began terminating contracts and shutting down ongoing education 
activities that were approved and funded prior to the restriction.
Recognizing that the restriction is likely to be in place for years, 
PERC reissued its proposed budget for calendar 2010 (it was initially 
published just days before notification of the restriction). In 
December, the Council approved the revised budget, which reduced the 
assessment rate 20 percent to four-tenths of a cent per odorized 
gallon of propane, eliminated education activities, and expanded 
funding for research, training, and safety. 

With respect to the dockets GAO referred to that were adopted after 
the restriction, all were approved subject to legal review to bring 
them into compliance with the restriction; the educational activities 
were stripped from the measures and only permissible training 
activities for construction professionals were continued, in some 
cases at a higher funding level. Regarding GAO's implication that 
under one of those training dockets PERC intended to pay for 
"marketing activities no longer allowable by direct PERC funding," the 
context from which GAO extracted that phrase makes it clear that PERC 
grantees have to use their own funds — not PERC funds — to conduct any 
education activities that PERC cannot fund because of the restriction. 

Also after the restriction, PERC established the Residential and 
Commercial Advisory Committee and charged it with implementing 
training and safety programs for the residential and commercial 
markets and to collaborate with the Research and Development Advisory 
Committee to facilitate training for construction professionals 
regarding propane utilization equipment being developed through PERC's 
R&D investments. 

Engine Fuel Programs. [See comment 6] PERC has invested in research 
and development of new, advanced propane engine and vehicle 
technologies to serve the needs of fleets for both over-the-road and 
off-road use. PERC's engine fuel activities focus on four key market 
segments: forklifts, off-road vehicles, trucks and vans for fleet use, 
and agricultural engines for irrigation and generating electricity. 

PERC's engine fuel programs have successfully produced propane engines 
that compete with gasoline and diesel on economy and performance, and 
excel in environmental benefits. Compared with gasoline, the propane 
fuel systems that PERC developed with leading U.S. automotive 
manufacturers and suppliers yield on average 50 percent less carbon 
monoxide, 40 percent less hydrocarbons, 35 percent less nitrogen 
oxides (NOx), and 50 percent less ozone-forming emissions. Propane 
engines also play an important role in mitigating climate change. The 
propane engines PERC developed for school buses, for instance, over 
the full life cycle produce 24 percent less CO2 emissions than 
comparable gasoline engines. Compared with like diesel engines, the 
propane-powered version reduces NOx by more than 50 percent and 
virtually eliminates harmful particulate emissions. 

"The percentage of funds collected through assessments pursuant to 
this Act to be used for projects relating to the use of propane as an 
over-the-road motor fuel shall not exceed the percentage of the total 
market for odorized propane that is used as motor vehicle fuel based 
on the historical average of such use over the previous 3-year 
period." 15 USC 6404(g) [Emphasis added.] 

The Act limits PERC expenditures for over-the-road motor fuel. During 
the review, PERC informed GAO of its basis for calculating and 
accounting for the authorized spending level. The relevant provision 
(above) contains two key terms describing the cap on over-the-road 
motor fuel expenditures. The two distinguishing terms are "over-the-
road motor fuel" and "motor vehicle fuel." PERC was advised by counsel 
that "motor vehicle fuel" was a larger universe of motor fuel 
consumption and included off-road vehicles as well as over-the-road 
vehicles. That is important for two reasons: 1) propane consumed by 
off-road vehicles (primarily forklifts) is more than three times 
greater than that consumed by over-the-road vehicles, and 2) the 
figure GAO cites in the report reflects only the over-the-road portion 
of the motor vehicle fuel calculation. 

The Act appears to regulate the use of funds to prevent rapid and 
expansive growth of propane use in over-the-road vehicles that could 
possibly disrupt traditional propane markets. It is a reasonable 
interpretation that Congress would have intended some growth in 
propane use as an over-the-road motor fuel, given that propane is a 
beneficial alternative fuel under the Clean Air Act that can reduce 
greenhouse gas emissions and other air pollutants compared with 
gasoline and diesel. 

Because the limitation on over-the-road motor fuel expenditures is 
based on a three-year rolling average of overall motor vehicle 
consumption, PERC annually makes the calculation and reports that 
figure in its financial statement with a treasurer's note that also 
tracks expenditures against the cap on a cumulative basis. PERC has 
never exceeded the authorized level of spending on over-the-road motor 
fuel.
Safety and Training Programs. [See comment 7] PERC has developed an 
extensive portfolio of safety and training products and programs. 
Among them are numerous workforce training products, specialized 
training for firefighters and other emergency responders, compliance 
guides for federal (Department of Transportation and Occupational 
Safety and Health Administration) training requirements, safe grilling 
programs, consumer information on carbon monoxide risks, and 
instructional materials for construction professionals on safe 
installations, community tank systems, and energy efficiency, to name 
a few. PERC's Propane Emergencies program was distributed free to 
every fire department in the country and has been adopted by 35 state 
fire service training academies. PERC maintains a dedicated safety and 
training website [hyperlink, http://www.propanesafetv.com] that offers 
a wide variety of safety and training resources for the public, the 
industry, and emergency responders. 

Of the nearly 200 safety and training projects PERC has conducted 
since 1998, GAO discussed only one: a contractor's follow-on proposal 
for new business that PERC declined to fund. GAO's description of that 
project — "to identify PERC's impact on incidents and accidents" — is 
erroneous. The contractor's initial study analyzed publicly available 
data to develop a baseline to be used, in part, to determine if 
incidents and accidents in propane homes and vehicles transporting 
propane exceeded the rate of accidents and incidents in homes and 
vehicles where propane was not present. (The study found no 
significant difference between propane homes or vehicles and the 
general population of homes and vehicles.) PERC advised GAO that the 
contractor's proposed follow-on study was not suitable to measure the 
effectiveness of PERC's safety and training initiatives because it was 
to be based on data for a time period before the launch of significant 
PERC consumer safety programs. 

One ongoing PERC safety program that flowed from earlier safety 
research is the longstanding safe grilling campaign that targets the 
largest group of propane users, the estimated 50 million consumers who 
use propane for outdoor cooking. Independently, the National Fire 
Protection Association recently reported that structural fires 
associated with propane grills have declined approximately 50 percent 
since 1998. (Incidents related to charcoal grills were unchanged.) 
PERC does not claim sole responsibility for these safety improvements, 
although it believes that its safety and training programs contributed 
to this positive trend in consumer safety. The Council is presently 
conducting consumer safety research to determine how best to improve 
its safety outreach to propane users. 

Agriculture Programs. [See comment 8] The Act requires PERC to expend 
not less than 5 percent of assessments on programs to benefit 
agriculture and to coordinate its activities with agriculture 
organizations. PERC routinely does so. The GAO report questioned 
PERC's coordination with USDA. In fact, as PERC demonstrated during 
the review, for several years PERC maintained a memorandum of 
understanding with USDA's Agriculture Research Service and worked with 
the service on several projects. The MOU was not renewed, at USDA's 
request, based on its preference to work on a project-by-project 
basis. The two organizations continue to collaborate on research and 
energy efficiency initiatives and have five jointly funded projects 
under way. 

Industry Programs. [See comment 9] PERC's Industry Programs facilitate 
the efficient implementation of the Act as well as PERC initiatives at 
the state and local level. Industry Programs activities include the 
collection of key statistical data and market trends and they support 
information sharing between PERC and more than three dozen state 
rebate recipients to maximize the impact of assessment funds, and 
between PERC and national industry organizations. 

Through this program PERC administers the distribution of 20 percent 
of assessment collections to the states based on propane sales in each 
state. State propane sales data is not available from government 
sources, including the Energy Information Administration. To 
administer the rebate in the absence of publicly available data, PERC 
contracts through its Industry Programs with organizations with 
relevant expertise to annually survey and calculate the sales of 
propane state-by-state. 

GAO questioned whether the Industry Programs improved efficiency and 
avoided duplication. PERC provided GAO with a third-party examination 
of the effectiveness of PERC Industry Programs in expanding the reach 
and frequency of PERC's consumer education program. By encouraging 
states through matching funds to use resources developed by PERC, 
rather than leaving each state to develop its own, the coordination 
program ensured that there was no duplication of production costs. In 
addition, more than one-third of state rebate funds are used to 
locally implement the safety and training programs that PERC has 
developed, improving efficiency and eliminating the need for states to 
develop their own training products. 

Prohibition on Influencing Legislation or Elections. See comment 10. 
(See also the following letter from PERC's legal counsel Patton Boggs 
dated June 16, 2010). PERC has a heightened awareness of the Act's 
prohibition on the use of assessment funds to influence legislation or 
elections. PERC has consistently and proactively enforced this 
provision, incorporating it into PERC's bylaws, its Policies, Rules, 
and Procedures manual, its contracts, and its memoranda with grantees. 

This prohibition also applies to the 20 percent of assessment funds 
that are rebated to state entities. To ensure that rebated funds are 
not co-mingled with state trade association funds, which can legally 
be used for lobbying, PERC by rule requires the states to establish a 
separate foundation under Section 501(c) of the Internal Revenue Code 
in order to receive assessment rebates. PERC contractually bars states 
from using rebate funds for lobbying and pays rebates only for 
programs and projects approved in advance by PERC in order to provide 
ongoing oversight of how assessment funds are used by the states. 

Before receiving funds from PERC, every recipient must contract not to 
use Council-provided funds for unlawful purposes. PERC has never 
knowingly approved funds for any activity intended to influence 
legislation or elections. Regarding the transactions questioned by 
GAO, at the time PERC sought and received assurances from the grantee 
that the specific expenditures had been thoroughly reviewed by legal 
counsel and determined to be lawful and consistent with the Act and 
other relevant laws. PERC's own subsequent review of the subject 
expenditures found no use of assessment funds to influence legislation 
or elections in any manner. GAO did not identify any legislation or 
any election that assessment funds were used to influence in any 
manner. In fact, assessment funds were never used in such manner. 

PERC acknowledges that its National Energy Conversation (NEC) 
education initiative was designed to educate the public about 
propane's use to reduce greenhouse gas emissions, and that its 
national advertising campaign included media buys in the Washington, 
D.C., area. The NEC messages were factual and based on PERC research, 
were generic in nature, and did not urge action by Congress or 
encourage the public to contact Congress or take any other action. 
Similarly, the events and communications activities PERC funded as 
part of Propane Days were educational, focused on basic statistical 
data about propane markets and propane utilization equipment, 
appliances, and vehicles from PERC's three research committees; at no 
time did PERC support directly or indirectly any advocacy or lobbying 
efforts. As education initiatives, both the NEC and PERC's 
participation in Propane Days were terminated last year immediately 
after notification of the restriction of PERC's education activities. 

GAO seems to imply that any communication with Congress, even sharing 
basic educational materials or conveying the results of PERC's 
implementation of the Act, may not be permissible and may be 
prohibited by the Act's specific restrictions on the use of PERC funds 
"for influencing legislation or elections." PERC's view differs on 
this point and is based on expert legal advice. PERC waived its 
attorney/client privilege on this subject and provided the information 
to GAO. (The legal basis for PERC's actions is appended to the GAO 
report.) Some communication between PERC and Congress is clearly 
anticipated under the Act. (See 15 USC 6404(k) and 15 USC 6404(b).) 
Indeed, the very provision of the Propane Act entitled "Lobbying 
Restrictions" specifically authorizes PERC to "recommend to the 
Secretary [of Energy] changes in this Act or other statutes that would 
further the purposes of this Act." (See 15 USC 6407.) PERC seeks to 
avoid even the appearance of impropriety and welcomes any 
clarification regarding its communications with Congress and federal 
agencies. Based on the overarching goals established and program 
mandates of the Act, PERC believes it is not simply permitted, but is 
obligated, to communicate regularly to Congress about programs 
undertaken and progress achieved. 

Conclusion. The Propane Education and Research Council has diligently 
pursued the priority activities that Congress authorized it to 
undertake and has produced results that are beneficial to the public 
and that further the energy and environmental goals embodied in 
federal policies. 

The unique conditions that prompted Congress to create check-off 
programs for propane and heating oil still exist today: the small-
business nature of the industries, their extremely small share of the 
energy market, the lack of government programs relevant to the fuels 
and the technology that use them, and the need for special employee 
and consumer safety and training. Without Congress' foresight to 
create PERC, the strides made over the past decade in propane safety, 
training, and research and development of clean, efficient propane 
technology would not have been realized. 

Additional information about PERC activities is available at 
[hyperlink, http://www.percfacts.com]. 

Respectfully submitted, 

Signed by: 

Roy W. Willis: 
President and Chief Executive Officer: 

[End of letter] 

Patton Boggs: 
Attorneys At Law: 
2550 M Street, NW: 
Washington, DC 2007-1150: 
202-457-6315: 
Facsimile: 202-457-0315: 
[hyperlink, http://wwwpattonboggs.com] 

Michael J. Nardotti, Jr. 
(202 457-6125: 
mnardotti@pattonboggs.com 

June 16, 2010: 

Mr. Mark Gaffigan: 
Director, Natural Resources and Environment: 
United States Government Accountability Office: 
441 G Street, N.W. 
Washington, D.C. 20548: 

Re: Comments on GAO Draft Report Entitled, "Propane and Heating Oil: 
Federal Oversight of the Propane Education and Research Council and 
National Oilheat Research Alliance Should Be Strengthened" 

Dear Mr. Gaffigan: [See comment 10] 

The Propane Education and Research Council ("PERC" or "the Council") 
submits the comments below to address the GAO's observations regarding 
the application of the "Lobbying Restrictions" provisions of the 
Propane Education and Research Act ("PERA or "the Act"). 

Although the Act creates a mandatory framework for collecting industry 
funds and establishes the processes for governance, it imposes few 
specific rules with respect to how the funds are spent. As the GAO 
report states, PERC has expended its funds on a variety of activities 
that arc consistent with the priorities set forth in the Act and for 
other activities not expressly prohibited. The report questions 
whether several of these activities are covered by the Act's lobbying 
restrictions. 

To be clear, there is no disagreement that the Act restricts the use 
of PERC funds, "...in any manner for influencing legislation or 
elections..."[Footnote 1] PERC understands the plain meaning of this 
language to impose a restriction on specific lobbying activities 
(i.e., influencing legislation or elections) but not to impose a flat 
prohibition on all activities that are related to any interaction with 
the Legislative Branch. PERC believes this understanding is consistent 
with a reading of statutes which explicitly define activities which 
constitute "influencing legislation"[Footnote 2] or "lobbying 
contacts" and "lobbying activities"[Footnote 3] intended to accomplish 
the same goal. 

Based on this understanding of the Act's specific lobbying 
restrictions, PERC believes informational and educational contacts 
with Congress, such as those identified in the report as potentially 
prohibited under the Act, are permissible. Further, as explained 
below, PERC and NPGA believe such contacts are anticipated under PERA. 

The GAO Draft Report, however, suggests that PERC's lobbying 
restrictions could extend considerably beyond influencing legislation 
or elections. In the section of the report entitled, "Issues Regarding 
Communications and Expenditures Related to Congress and Politically 
Affiliated Entities", the GAO, relying on a 1981 opinion of the Office 
of Legal Counsel ("OLC") of the Department of Justice,[Footnote 4] 
suggests that general informational or educational contacts of the 
type that PERC conducted might not be permitted.[Footnote 5] 

PERC strongly disagrees with the suggestion that the Act's specific 
lobbying restrictions may be read as a restriction on general 
informational and educational contacts with Congress. The OLC opinion 
relied on by GAO is distinguishable in significant respects and make 
its application to PERA questionable. That case involved restrictions 
applicable to the now-abolished Community Services Administration 
("CSA"), an independent Federal agency which coordinated and 
administered antipoverty programs between 1975 and 1981.[Footnote 6] 
The restrictive language interpreted by OLC was contained in an "anti-
lobbying" rider which provided: 

...No part of any appropriation contained in this Act shall be used to 
pay the salary or expenses of any grant or contract recipient or agent 
acting for such recipient to engage in any activity designed to 
influence legislation or appropriations pending before 
Congress."[Footnote 7] 

The GAO appears to argue that because the language of this restriction 
on "any activity designed to influence legislation or appropriations" 
is essentially analogous to PERC's restriction on the use of PERC 
funds "in any manner for influencing legislations or elections" that 
the broader restriction — possibly reaching informational and 
educational contacts — also applies. 

PERA does not believe that the application of the broader restriction 
necessarily or even reasonably follows. A more restrictive approach 
may be argued in the CSA case because of other significant 
distinctions. 

First, the funds at issue in the CSA case were appropriated funds. The 
operations of the CSA, including the salaries of its employees, were 
paid for by the U.S. taxpayer. PERU, funds are not appropriated funds. 
PERC is authorized by Congress through PERA to collect assessments and 
to use those assessments to carry out the mandates of the Act. The 
U.S. taxpayer, however, funds no part of the cost of PERC's operations. 

Further, under the Act PERC members cannot receive compensation for 
their participation on the Council. Nor can PERC members - other than 
public members - be reimbursed for expenses (i.e., travel, lodging, or 
meals) related to their service as a Council member. Regardless of 
their membership on PERC, however, Council members in their individual 
capacities have a right to contact Members of Congress on matters of 
concern, including matters related to the propane industry. Their 
status as Council members does not preclude such contacts. The use of 
PERC funds to do so, however, is. 

The circumstances would have been quite different for employees or 
officials of the CSA. It would have been difficult for those persons 
to essentially "shed" their status as federal employees in discussing 
matters of concern to CSA with members of Congress. It would have been
understandable in that circumstance for Congress to have placed limits 
on the ability of salaried government employees to lobby Congress. 
Whether those limits should extend to informational and educational 
contacts with Congress would he another matter, however — especially 
as applied to persons who are not salaried government employees and 
who receive no form of appropriated fund support. 

For these reasons, PERC believes the OLC opinion relied on by the GAO 
has little or no applicability to the lobbying restrictions set forth 
in PERA. 

PERC next addresses why informational and educational contacts with 
Congress are in fact anticipated under the Act. First, there is at 
least one specific mandate in the Act for PERC to communicate with 
Congress and which clearly would constitute an informational and 
educational contact. Section 6404 of the Act requires that PERC 
publish for public comment and review a budget plan which will 
include, among other information, the probable costs of all programs,
projects and contracts. Following public comment and review, PERC then 
is required to submit the proposed budget to the Secretary of Energy 
and Congress. Also, Section 6404(n) requires PERC to prepare and make 
available to the public an annual report which descries all the
programs and projects undertaken by PERC in the prior year and those 
planned for the current year. While this document is not submitted 
directly to Congress, it is a public document readily available to 
Congress. 

These statutory requirements for PERC to submit a budget annually to 
Congress and to make available to the public — including Congress — an 
annual report of programs and projects clearly would be inconsistent 
with an interpretation of PERA's lobbying restrictions as including a 
limitation on informational and educational contacts with Congress. 

Finally, it is difficult to accept this interpretation as consistent 
with overall intent and goals encompassed in the Congressional 
"Findings" and mandates of PERA. 

Section 6401 of the Act, Congress states, in part, that: 

(1) propane gas is an essential energy commodity...; 

(2) the use of propane is especially important to rural citizens and 
farmers...; 

(3) propane has been recognized as a clean fuel and can contribute in 
many ways to reducing pollution in our cities and towns; and; 

(4) propane is primarily domestically produced and its use provides 
energy security and jobs for Americans. 

Based on these findings, Congress allowed the creation of PERC, and if 
established, required the Council, pursuant to Section 6404 of PERA to 
develop, through the collection of Council member assessments and not 
through the use of appropriated funds, programs: 

...to enhance areas of consumer and employee safety and training, to 
provide for research and development, and to inform and educate the 
public about safety and other issues associated with the use of 
propane... 

Consistent with the stated finding of public importance and the 
specific mandates resulting from the establishment of PERC, it has 
been incumbent on PERC to do more than simply rely on its annual 
budget submission to Congress and the publication of its annual report 
to inform and educate Congress about the progress achieved under the 
Act. As a practical matter, PERC has viewed regular communication with 
Congress not only as permissible but as necessary to explain how it is 
fulfilling its requirements under the Act and achieving PERA's 
overarching goals. 

The GAO's suggestion that there may be limitations on the 
informational and educational contacts between PERC and Congress based 
on the Act's lobbying restrictions would therefore seem to be at cross 
purposes with these ends and, in the opinion of PERC, would not be a 
reasonable interpretation of the Act. 

We appreciate the opportunity to offer these comments. 

Sincerely, 

Signed by: 

Michael J. Nardotti, Jr. 
Major General, U.S. Army, Retired: 

Patton Boggs letter footnotes: 

[1] Section 6407 of the Act (15 U.S.C. Section 6407), entitled 
"Lobbying Restrictions" provides: "No tends collected by the Council 
shall be used in any manner for influencing legislation or elections, 
except that the Council may recommend to the Secretary [of Energy] 
changes in the Act or other statutes that would further the purposes 
of this Act." The phrases "influencing legislation" and "influencing 
elections" are not defined in PERA. The legislative history of PERA 
also does not explain Congress' intent. For these reasons, PERC has 
looked for guidance to the other statutes detailed below which use and 
define these terms. 

[2] See, e.g., Section 162(c)(1) of the Internal Revenue Code ("IRC") 
which defines "influencing legislation" as "any attempt to influence 
any legislation through communication with any member or employee of a 
legislative body, or with any government employee who may participate 
in the formulation of legislation." 26 1.1.S.0 Section 162(c)(1). See 
also Section 501(h) of the IRC which defines "influencing legislation" 
in the same way. 

[3] See, e.g., The Lobbying Disclosure Act of 1995, Section 1602(7) 
which defines "lobbying activities" as ...lobbying contacts and 
efforts in support of such contacts, including preparation and 
planning activities, research and other background work that is 
intended, at the time it is performed, for use in contacts, and 
coordination with lobbying activities of others" and Section 1602(8) 
which defines four categories of lobbying contacts, only one of which 
involves influencing legislation. More specifically, Section 
1602(8)(A)(i) includes in the definition of lobbying contacts "the 
formulation, modification, or adoption of Federal legislation 
(including legislative proposals)...' 2 U.S.C. Section 1602(8)(A)(i). 

[4] Anti-Lobbying Restrictions Applicable to Community Services 
Administration Grantees, 5 Op Off. Legal Counsel 180 (June 17, 1981). 

[5] In response to the authorities cited by PERC, the GAO states: "On 
the other hand, the Justice Department's Office of Legal Counsel, 
interpreting another federal law with similar language, suggested that 
general informational or educational contacts of the type that PERC 
conducted might not be permitted. Like the propane Act, the statute 
that the Justice Department reviewed provide that the use of federal 
grant or contract funds "to engage in any activity designed to 
influence legislation...pending before Congress" was prohibited 
[citation omitted]. Among other things, Justice emphasized that the 
breadth of the language — that it applied to "any activity designed to 
influence legislation pending before Congress" — and that the law was 
"conspicuously silent' about any exception permitting "direct contact 
with, Congress" akin to normal informational and educational contacts 
between agency officials and Congress. Justice concluded that this 
language "flatly" prohibited the use of federal funds to influence 
"specific measures actually pending before Congress" and it raised, 
but did not resolve whether other activities were prohibited as well." 
(emphasis added). GAO Draft Report, pp. 18-19. 

[6] See Records of the Community Services Administration, Record Group 
381 1963 81, The National Archives website at [hyperlink, 
http://w,nv.archives.goviresearch/guide-fed-records/groups/381.html]. 

[6] Op. Off Legal Counsel 180,181 (June 17, 1981). 

[End of Patton Boggs letter] 

The following are GAO's comments to two Propane Education and Research 
Council (PERC) letters dated June 16, 2010. 

GAO Comments: 

1. Coordination of activities: PERC asserts that it has made a good 
faith effort to coordinate its activities as required by the Propane 
Act and cites numerous examples of coordination with federal agencies, 
state agencies, and others across a range of efforts. However, we 
found that there has been a mixed level of coordination between PERC 
and those agencies. Department of Energy (DOE) program officials told 
us that PERC had been a good partner in the education and training 
area and that PERC had worked with DOE on activities such as fleet-
oriented education geared toward maintenance personnel and drivers; 
however, in the research and development area, these DOE officials 
said that PERC approached DOE to request funding for a proposed 
project at the wrong time of the funding cycle, demonstrating a lack 
of understanding of government cycles and processes. These officials 
added that PERC, unlike the natural gas industry, had not worked with 
DOE to develop a research and development strategic plan, and they 
said they would have welcomed such an effort with PERC. PERC indicates 
it welcomes suggestions on how coordination can be improved, and our 
report offers suggestions from DOE that PERC work with DOE to develop 
a research and development strategic plan. The report also offers 
suggestions from the U.S. Department of Agriculture (USDA) that PERC 
coordinate its outreach consumer education activities with USDA. 

2. Allocation of resources: We agree with PERC's assertion that the 
overwhelming majority of its funding has gone to priority activities 
designated by Congress and other mandatory functions in the Propane 
Act. We further agree with PERC that Congress did not regulate funding 
across the priorities but did so for agriculture, engine fuels, 
administration expenses, and reimbursement of federal oversight costs. 
Our main point is not that PERC did not spend funding on priority 
activities but that within those priority areas, PERC spent almost 51 
percent of its assessments on consumer education and only 8 percent on 
research and development. We further note that issues remain about 
whether Congress anticipated that PERC would allocate the majority of 
its funding to education activities in comparison to the relatively 
little financial support given to research and development--a 
statutory priority area that was a key area of congressional interest 
as the law was debated prior to enactment. However, as we note in our 
report, the Act did not specify a particular funding level or ranking 
for research and development relative to the other priority areas of 
consumer education and safety and training. Therefore, as PERC notes, 
absent specific direction in the Act, PERC took on the responsibility 
of regulating funding levels among the priorities and chose to 
provide, according to our analysis, almost 51 percent of its 
assessments for consumer education and 8 percent for research and 
development. As noted in our report, Congress may wish to consider 
specifying a prioritization of activities it wants to be undertaken 
(for example, by ranking research and development, safety and 
training, and consumer education and specifying the expected range of 
assessments to be spent on each). 

3. Research and development: PERC holds that its funding for research 
and development is actually much greater than GAO found, since its 
agriculture and engine fuel programs also contain components of 
research and development. First, it is important to note that the PERC 
research and development funding outlined in this report is based on 
PERC's and state associations' reported spending for research and 
development. We agree that PERC's agriculture and engine fuel programs 
may contain research and development elements and discussed this with 
PERC officials during our review. However, PERC officials were not 
able to provide a breakdown of the research and development spending 
associated with these other programs. Furthermore, we question the 
extent to which all funding for agriculture and engine fuel programs 
is properly categorized as research and development. For example, as 
stated in our report, under its engine fuel program, in 2009, PERC 
approved a $1.4 million grant to help the Blue Bird Corporation secure 
financing to buy 1,800 engines for its Blue Bird buses from General 
Motors Corporation. Because General Motors had announced it intended 
to stop making these engines, Blue Bird plans to stockpile these 
engines for use over the next 2 to 3 years. Also, in 2008, PERC 
approved a $4.8 million grant with Roush Industries to produce and 
market propane-fueled engines in Ford F-150 and F-250 trucks and E-250 
vans. Expenses included in that program were PERC funding for floor 
mats and other marketing materials. Although PERC's strategic goal for 
engine fuel, as stated in its 2008 to 2012 strategic plan, is to 
conduct research with a commercialization focus to advance propane 
sales for vehicle and other engines, it is not clear how the purchase 
of engines and production and marketing of propane-fueled engines 
involved the conduct of research. DOE officials with whom we discussed 
these matters said that the acquisition and placement of engines into 
vehicles was neither research nor development. Finally, PERC makes a 
point that GAO numbers do not include leveraged resources through 
third-party funding. This report's objective on the use of assessments 
was focused on the amount of assessments PERC collected and how it 
spent them; therefore, the amount of third-party spending is not 
relevant to addressing that objective. If anything, the availability 
of third-party financing to be leveraged by PERC funding highlights 
the potential additional benefits of increased PERC spending on 
research and development--an activity for which PERC chose to spend 8 
percent of its assessments. 

4. Consumer education: We agree with PERC that it has funded 
substantial consumer education activities. Our report, in fact, states 
that PERC spent about 51 percent of the assessments it collected on 
consumer education. However, as noted above, issues remain about 
whether Congress anticipated that PERC would allocate the majority of 
its funding to education activities in comparison to the relatively 
little financial support given to research and development. Regarding 
the actual consumer education activities, the report is only trying to 
make the point that it is unclear whether these consumer education 
activities resulted in increased overall propane usage, which is 
PERC's strategic goal for consumer education. We are not aware of 
detailed metrics to measure achievement of this goal and the examples 
PERC offers, such as increased awareness and favorability and visits 
to Web sites, do not directly measure progress toward the strategic 
goal of increased overall propane usage. As noted in our report, our 
attempts to identify PERC's impact on this goal found studies 
highlighting both increased and decreased propane usage. Finally, we 
note that PERC's response states that "consumer education initiatives 
have been multi-functional, with decreased funding for advertising and 
other educational tactics and increased funding for training for 
construction professionals." The inclusion of funding for training, a 
separate priority activity, under consumer education, makes it even 
less clear how training activities support goals under consumer 
education. 

5. Restriction of education activities: According to PERC, after the 
August 4, 2009, notification of the restrictions against further 
consumer education activities, PERC conducted a detailed analysis of 
ongoing education programs and contracts, began terminating contracts 
and activities, reduced its assessment rate accordingly, and subjected 
its activities to a legal review. PERC states that GAO took out of 
context a training docket announcement that PERC intended to pay for 
marketing activities no longer allowable by direct funding, because 
the funding reference in this case was to PERC grantee funds. The 
report notes, according to PERC, that it complied with the education 
restriction because it later amended the grant, terminating the 
educational component and that the grantee, rather than PERC, inserted 
the above wording into the proposal. We feel this language is 
sufficiently comprehensive and needs no further clarification. 
Importantly, GAO notes that the Propane Act does not define the scope 
of the three activities permitted under the price restriction 
(research and development, training, or safety matters), nor the 
activities, such as consumer education, that must cease under the 
restriction. The lack of a precise statutory line between permitted 
and prohibited activities creates difficulty in assessing compliance 
with the restriction and may require clarification by Congress. For 
example, as noted above, PERC's response letter claims that consumer 
education activities have been multi-functional and have included 
training, a separate priority activity under the Act. 

6. Engine fuel programs: We agree that the Act limits the percent of 
PERC's assessments collected that can be spent on over-the-road motor 
fuel projects to the percentage of the market for propane used as a 
'motor vehicle fuel.' However, different interpretations of what is 
included in the market for motor vehicle fuel can lead to different 
calculations of the limit--the more that is included in motor vehicle 
fuel, the higher the limit for over-the-road motor fuel projects. 
Based on its counsel's legal analysis, PERC concludes that motor 
vehicle fuel includes both off-road vehicles (primarily forklifts) and 
over-the-road vehicles. This is significant, because by including 
forklifts (which consume three times more propane than over-the road 
vehicles), the limit on over-the-road fuels is much higher. GAO raised 
this as an issue because we believe another interpretation of what 
constitutes motor vehicle fuel is reasonable. That is, that propane 
for forklifts is not considered as a motor vehicle fuel, and thus the 
limit on over-the-road motor fuel projects would be much lower, which 
raises the question as to the standard to be used under the Act. 
Again, we make no determination on compliance but offer this as 
another example of different interpretations of the statute that may 
warrant congressional consideration to provide greater specificity on 
the requirements it has established and to establish mechanisms to 
ensure compliance with those requirements. PERC further states that it 
has invested in research and development for new advanced propane 
engine and vehicle technologies, and its engine fuel programs have 
produced engines that compete with gasoline and diesel in economy and 
performance. Our report discusses PERC's spending for engine fuels; 
however, as stated under comment 3, some spending on the Bluebird Bus 
and the Roush engines in Ford trucks and vans may constitute 
commercialization activities, and those efforts do not appear to 
constitute research and development. 

7. Safety and training: PERC's comments pointed out that it has 
developed an extensive portfolio of safety and training products and 
programs. Our report already contains discussions of some of those 
efforts. In addition, a key point PERC makes focuses on GAO's 
characterization of the purpose of a 2006 study regarding propane-
related accidents and incidents. PERC read the draft report as saying 
that the 2006 study was an attempt to identify the potential impact of 
PERC's safety and training efforts and explained that this was not the 
purpose of the 2006 study. GAO has clarified the final report to make 
it clear that GAO attempted to identify PERC's potential impact on 
accidents and incidents and that GAO used the report for those 
purposes. GAO focused on identifying the impact of accidents and 
incidents because it was a key strategic goal for PERC's safety and 
training programs, the impacts against it could be quantified, and it 
had been studied in a report PERC had commissioned. We found that the 
other strategic goals for safety and training were so broad and non-
specific--e.g., improving safety awareness, enhance the industry 
workforce, and improve regulatory and consumer confidence--that 
performance against them was difficult to measure. 

8. Agriculture programs: PERC points out that the Propane Act requires 
it to spend not less than 5 percent on programs to benefit 
agriculture, and PERC "routinely does so." Actually, as noted in our 
report, according to PERC's audited financial statements for years 
1998 to 2008, only about 3.6 percent of the assessments collected have 
been spent on agriculture activities. While section 5(g) of the 
Propane Act indeed specifies that not less than 5 percent of the 
assessments collected shall be used for programs and projects to 
benefit the agriculture industry in the United States, it does not 
specify whether the 5 percent threshold applies to annual spending or 
spending over some other period of time. Regarding the coordination 
aspects of PERC's agriculture programs, an official in USDA's National 
Institute of Food and Agriculture stated that PERC should coordinate 
its consumer education activities better with organizations, including 
USDA, while an official with the Agricultural Research Service 
indicated that if PERC vetted all research and development projects 
through the Department, doing so could help avoid duplication and 
foster coordination. 

9. Industry programs: Our report raises the concern that it is unclear 
how industry program activities maximize the impact of PERC dollars 
distributed to state associations or coordinate activities to avoid 
duplication. According to PERC, its industry programs facilitate the 
efficient implementation of the Act as well as PERC initiatives at the 
state and local level. In its comments, PERC did provide additional 
information about its outreach and frequency of contacts for consumer 
education purposes and its requirement for state associations to use 
matching funds, that we will reflect in the report. However, as PERC's 
comments do not provide measures for assessing the extent to which its 
industry program has maximized the impact of PERC dollars or avoided 
duplication, we still believe is unclear how these activities support 
these goals. 

10. Prohibition on influencing legislation or elections: PERC 
commented that our draft implied the Propane Act's lobbying 
restrictions are broader and prohibit more activities than PERC 
believes they do based on its interpretation of the Act. We explain in 
the report that PERC misconstrued our draft because as our report 
stated, we did not make a determination of which specific activities 
are covered by the lobbying restrictions or PERC's compliance with 
them. Rather, in response to PERC's citation of statutes containing 
the same "influencing legislation" term used in the Propane Act's 
lobbying restrictions, which PERC believed were analogous for purposes 
of interpreting the Propane Act, we noted an example of another 
potentially analogous statute using this same term, which had been 
broadly interpreted in an opinion by the Justice Department. Our point 
was that the term is interpreted differently in different statutes and 
that its undefined meaning in the Propane Act is not clear. This lack 
of clarity may warrant clarification by Congress, as suggested in our 
Matters for Congressional Consideration, and endorsed in PERC's 
comments (although PERC did not agree the current statute is unclear): 
PERC stated that it "seeks to avoid even the appearance of impropriety 
and welcomes any clarification regarding its communications with 
Congress ...." 

[End of section] 

Appendix VI: Comments from the National Oilheat Research Alliance: 

NATIONAL OILHEAT RESEARCH ALLIANCE: 
600 Cameron Street, Suite 206: 
Alexandria, VA 22314: 
Phone: 703-340-1660: 
Fax: 703-340-1661: 
Email: infor@nora-oiheat.org. 
Chairmen: Jim Townsend: 
President: John Huber: 

June 16, 2010: 

Mr. Mark Gaffigan: 
Director, Natural Resources and Environment: 
Government Accountability Office: 
441 G St., NW: 
Washington, DC 20548: 

Dear Mr. Gaffigan: 

Thank you for providing a copy of the recently prepared draft report 
"Propane And Heating Oil: Federal Oversight of the Propane Education 
and Research Council and National Oilheat Research Alliance Should Be 
Strengthened" for comment. 

I have carefully reviewed the report, and will review the final report 
with the Board of Directors for the Alliance. At that meeting, I will 
recommend that we formally adopt several of the provisions noted by 
GAO for back end reporting. We are confident that the monies have been 
spent not only within the confines of the law, and in accordance with 
the stipulations in the contracts that grantees have executed; however 
we understand that greater transparency in that process and more 
evidenced compliance is appropriate. I am also confident that the 
members of Congress who have worked to reauthorize NORA will review 
this report and work to make appropriate changes to the statute to 
increase and improve federal oversight. 

The GAO raised a number of concerns regarding potential lobbying 
activities. As was noted, many of the organizations that receive 
grants from NORA participate in government affairs work independent of 
NORA and are supported by member dues in those efforts. Each of the 
executives for those associations have been trained and noticed on the 
legislative limitation. We will continue to monitor this area 
carefully, and we have amended our contract to require an affidavit 
indicating compliance as part of the final accountings from the 
qualified organizations, as recommended by GAO. 

Additionally, within its internal operations, NORA has been careful to 
distinguish work described within the statute and that which is 
prohibited by the statute. Prior to the creation of NORA, the industry 
established the National Association for Oilheat Research and 
Education (NAORE) to provide government relations support to the 
oilheating industry. That organization files regular lobbying reports 
with the Congress, and employs a firm for lobbying in Washington. On 
occasion, John Huber, President of NORA does limited work for NAORE. 
At such times, he bills NAORE for the time, and redUces his 
compensation from NORA by a similar amount. This arrangement was 
developed with assistance of counsel, reviewed by the Board, and is 
reflected in the minutes of the organization. 

GAO has also noted the substantial amounts of funds dedicated to 
consumer education versus research and development. Budget numbers 
viewed without context, however, do not present a complete picture of 
the special challenges of funding meaningful, longer term research and 
development. As we explained previously, NORA's ability to plan for 
longer term for research and development projects clearly is hampered 
by the Act's relatively short sunset provisions. As an example, we 
would note that NORA entered into talks and after considerable time 
and effort reached an agreement in principle with the New York State 
Energy Research and Development Authority (NYSERDA) to develop an 
operational laboratory in Saratoga, New York. NORA went as far as 
conducting site reviews for the lab's placement. However, NORA was 
unable to proceed, due to the timing of its reauthorization, and the 
significant costs of setting up a laboratory, acquiring appropriate 
test equipment, and relocating employees, when the statute's 
expiration was imminent. If the statute is reauthorized, NORA intends 
to proceed expeditiously to develop a laboratory for oilheating and 
renewable liquid fuels. The NORA Board is committed to establishing 
such a platform for research and was disappointed that the prolonged 
negotiations with NYSERDA during the last short term reauthorization 
prevented it from occurring. 

Nevertheless, notwithstanding the handicap caused of the Act's sunset 
provision, NORA has made significant progress in its relatively short 
statutory life. The further development of useful and affordable 
biofuels, the evolution of oil tank design and maintenance to prevent 
leaks, and the enhancement of technician training and certification 
programs are significant and positive improvements which directly 
benefit consumers. 

While the amounts expended by NORA on consumer education have been 
significant, they have been extremely important as well. During the 
decade of 2001-2010 decade, energy prices have been both high and 
volatile. The NORA Board concluded that providing customer's 
information on ways to save energy by installing new equipment such as 
automatic setback thermostats, new more efficient equipment, and 
lifestyle changes would be a vital service to oilheat customers. While 
developing the next and ever more efficient equipment is extremely 
important, vital, it was felt that helping customers save with 
existing technology is essential as well. It should be noted also that 
time needed to develop and execute an effective consumer education 
initiative for needs such as these is considerably shorter than the 
time need to accomplish the same goal in longer term research and 
development and the positive results of consumer education can be 
realized more quickly. While NORA unquestionably intends to do have a 
more expansive research and development program if reauthorized, the 
need for solid educational initiatives for consumers will continue. 

Finally, NORA, and its contractors have spent a considerable amount of 
time providing and responding to GAO's inquiries, and a significant 
amount of information has been aggregated which can provide a more 
nuanced view. We would be pleased to work with any reader of this 
report who desires additional insight or more detail on our operations. 

Sincerely, 

Signed by: 

John Huber: 
President: 

[End of section] 

Appendix VII: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

Mark Gaffigan, (202) 512-3841 or gaffiganm@gao.gov: 

Acknowledgments: 

In addition to the contact named above, Ernie Hazera (Assistant 
Director), Bob Baney, Jennifer Andreone, Amanda Cherrin, Robert Dacey, 
Abe Dymond, Karen Keegan, Alison O'Neill, Kiki Theodoropoulos, Susan 
Sawtelle, and Barbara Timmerman made key contributions to this report. 

[End of section] 

Footnotes: 

[1] Pub. L. No. 104-284, 110 Stat. 3370 (Oct. 11, 1996). 

[2] Pub. L. No. 106-469, 114 Stat. 2029 (Nov. 9, 2000). 

[3] The Congressional Budget Office, in a March 2, 2010, cost 
estimate, determined that reauthorizing NORA for one additional year 
would have no impact on the federal budget. The Budget Office also 
stated that NORA's activities should be considered governmental in 
nature because assessments collected by NORA are compulsory and 
enforced by the federal government's sovereign authority. 

[4] As propane is naturally odorless, a chemical called an odorant is 
added to give it a distinct odor as a means of detecting a leak. 
Virtually all commercial propane is odorized. 

[5] The PERC and NORA state associations are private enterprises and 
not state government entities. 

[6] GAO, Propane: Causes of Price Volatility, Potential Consumer 
Options, and Opportunities to Improve Consumer Information and Federal 
Oversight, [hyperlink, http://www.gao.gov/products/GAO-03-762], 
(Washington, D.C.: June 27, 2003). 

[7] PERC issued its audited financial statement for 2009 in May 2010. 
NORA presented a draft of its audited financial statement for 2009 at 
its April 2010 council meeting. 

[8] We contacted USDA to determine whether PERC had been coordinating 
its statutorily-mandated agricultural research and development 
activities with the Department. 

[9] According to a 2009 propane market report by a PERC contractor, of 
new home construction starts in 2007, about 6.5 percent used propane 
as their main heating fuel. 

[10] According to a 2009 PERC contractor report, of new home 
construction starts in 2007, about 1.3 percent used heating oil as 
their main heating fuel. 

[11] The Propane Act limits PERC's activities to "research and 
development, training, and safety matters" in any year in which the 5- 
year average rolling price index of consumer grade propane exceeds the 
5-year rolling average price composite index of residential 
electricity, residential natural gas, and refiner price to end users 
of No. 2 fuel oil by greater than 10.1 percent. PERC's activities in 
response to this funding restriction are discussed later in this 
report. 

[12] The Propane Act provides that PERC should, among other things, 
undertake programs to inform and educate the "public" about safety and 
other issues associated with the use of propane. PERC, in its 
financial statements, has reported such programs as "consumer 
education and communication." 

[13] According to PERC data, state propane associations spent about 
49.3 percent of the assessments PERC provided to them on consumer 
education, 38.5 percent on safety and training, 9.8 percent on 
industry programs, 0.7 percent on agriculture, 1.1 percent on research 
and development, and 0.5 percent on engine fuel work. 

[14] In estimating PERC's unspent balance, we encountered 
discrepancies between the rebate totals in its annual financial 
statements and annual reports, and a requested breakdown of cost data 
by program area--for example, consumer education and research and 
development. As a result, the $32.1 million includes some amount 
representing the discrepancy involving these data. 

[15] In calculating PERC's spending data, we used the best available 
information at the time we performed our analysis. However, as a 
result of discrepancies and inconsistencies in the data PERC provided, 
following direction from PERC officials, we used data from several 
different documents in order to analyze PERC's spending from 1998 
through 2008. Therefore, the data presented in this report do not 
match some publicly-available information, such as amounts in PERC's 
annual reports or audited financial statements. 

[16] NORA's outside accountant informed us that, of the $107 million 
total, NORA had collected approximately $103 million and had accrued 
receivables of $4 million at the end of 2008. 

[17] According to NORA data, state associations spent about 81.4 
percent of the assessments NORA provided to them on consumer 
education, 18.0 percent on education and training, and 0.6 percent on 
research and development. 

[18] PERC explained that some separate program areas--such as engine 
fuel and agricultural programs--also qualify as research and 
development applications. 

[19] Propane's other markets include resellers, agriculture, 
commercial, industrial, and internal combustion. 

[20] PERC's third goal for industry programs is to provide support, 
data, and other services to the propane industry and its organizations. 

[21] Under the core technology pathway, NORA's strategic plan 
indicates NORA intends to take advantage of non-condensing high 
performance characteristics of fuel oil and further develop new 
engineered plastic or other cost effective venting systems to take 
advantage of liquid fuel combustion properties. 

[22] A NORA contractor concluded that, since the Commission 
information did not indicate the reasons for the incidents, no 
conclusions could be reached from the information. 

[23] Propane Act section 8, 15 U.S.C. § 6407 (emphasis added). 

[24] The Senate Energy and Natural Resources Committee report on the 
bill noted only that the lobbying provision "disallows the use of any 
funds collected by [PERC] for political activities or to influence 
legislation. However, [PERC] may recommend [to the DOE Secretary] 
changes in the Act or other statutes that would further the purposes 
of the Act." S. Rep. No. 298, 104th Cong., 2d Sess., at 7. The House 
Energy and Natural Resources Committee report similarly noted only 
that the bill "prohibits the use of any funds to lobby Congress." H. 
Rep. No. 655, Part 1, 104th Cong., 2d Sess., at 11. 

[25] See, e.g., 2 U.S.C. § 441c (prohibition on federal contractors 
making contributions to a political party or candidate in connection 
with a federal election during contract); 31 U.S.C. § 1352 (limitation 
on use of appropriated funds to influence certain federal contracting 
and financial transactions); Consolidated Appropriations Act, 2010, 
Pub. L. No. 111-117, Division C, § 720 (Dec. 16, 2009) (appropriated 
funds prohibited from use for publicity or propaganda purposes to 
support or defeat pending legislation). 

[26] 26 U.S.C. § 162(e)(1)(A). 

[27] 26 U.S.C. §§ 162(e)(4), 4911(e)(2). 

[28] 26 C.F.R § 1.162-29(b); 26 C.F.R. § 56.4911-2(b)(ii). 

[29] 2 U.S.C. § 1602(8)(A). 

[30] Pub. L. No. 96-536, 94 Stat. 3166 (1980), as amended by Act of 
June 5, 1981, Pub. L. No. 97-12, 95 Stat. 14. 

[31] See Anti-Lobbying Restrictions Applicable to Community Services 
Administration Grantees, 5 Op. Off. Legal Counsel 180 (June 17, 1981). 
The Justice Department's legal opinion discussed these additional 
types of contacts because after the law under review was enacted, the 
Chair of the Senate subcommittee of jurisdiction told the agency head 
that the subcommittee did not intend the law to apply to a grantee's 
use of funds to respond to congressional information requests, to 
provide educational information to Congress on the effects of 
legislative issues, or to provide information to Congress concerning 
legislative issues directly affecting the continued existence of the 
granting federal agency or its grantees. Justice did not indicate 
whether it agreed or disagreed with this interpretation because it 
found the Chairman's letter was "subsequent" legislative history that 
has little legal significance. 

[32] Based on the two statutes it asserts are most analogous to the 
Propane Act, PERC disagrees that the Propane Act's lobbying 
restrictions apply to anything other than advocacy on specific 
legislation or elections. It therefore objects to what it asserts is 
GAO's implication--because of our citation of the Justice Department's 
reading of similar language in another potentially analogous statute-- 
that the Propane Act also applies to the use of PERC funds for general 
informational or educational contacts with Congress. PERC misconstrues 
our purpose in citing Justice's opinion, which was not to imply that 
the statute under review there is necessarily a better analogy to the 
Propane Act or that Justice necessarily interpreted that statute 
correctly--subjects on which we do not express an opinion. Rather, we 
cited Justice's opinion to demonstrate that the phrase "influencing 
legislation" is interpreted differently in different statutes and that 
its undefined meaning in the Propane Act is not clear. 

[33] Section 5(f) of the Propane Act requires PERC to "develop 
programs and projects ...including programs ...to inform and educate 
the public about safety and other issues related to the use of 
propane." 15 U.S.C. § 6404(f) (emphasis added). The Propane Consumer's 
Coalition raised concerns about what activities could properly be 
considered and funded as "public education" or "consumer education" in 
1996, when Congress was considering the Propane Act legislation. The 
Coalition stressed the need for adequate federal oversight to ensure 
that propane marketing and promotional programs were not undertaken 
under the guise of "educational" programs. U.S. Cong., Subcomm. on 
Energy & Power of the Comm. on Commerce, House of Rep., 104th Cong., 
1st Sess. (Oct. 28, 1995). Also regarding the meaning of "public 
education" under the Act, in PERC's view, its public information and 
education mandate also authorized funding of certain activities not 
directly related to propane, such as the cost of organizational 
memberships in order to gain the opportunity to highlight propane-
related issues (PERC reported funding $36,000 in membership fees for 
the U.S. Chamber of Commerce, $37,000 in such fees for the Ripon 
Educational Fund, and $20,000 in such fees for the Franklin Center). 
PERC also states its public education mission authorized its annual 
2005-2009 funding of speakers for Propane Days on non-propane subjects 
of general relevance to the propane industry, as well as its 2006 
funding, through a grantee, of a $3,000 general motivational speech 
about effective advocacy. Such activities likewise raise the issue of 
whether Congress anticipated the use of PERC funds for such activities 
as "public education" activities. 

[34] S. Rep. No. 298, 104th Cong., 2d Sess., at 2-3 (1996). The 
primary sponsor of the Senate bill, Senator Domenici, also noted the 
importance of supporting research as a need for the legislation. As he 
explained, "A companion bill, H.R. 1514, was introduced in the House 
of Representatives and currently enjoys broad bipartisan support. This 
enthusiasm underscores the wide, regional appeal of this innovative 
approach to meeting our domestic energy research needs." 141 Cong. 
Rec. E868 (daily ed. April 7, 1995) (emphasis added). 

[35] Specifically, section 9 (b) of the Propane Act , 15 U.S.C. § 
6408(b), provides in part that "if in any year the 5-year average 
rolling price index of consumer grade propane exceeds the 5-year 
rolling average price composite index of residential electricity, 
residential natural gas, and refiner price to end users of No. 2 fuel 
oil in an amount greater than 10.1 percent, the activities of [PERC] 
shall be restricted to research and development, training, and safety 
matters. [PERC] shall inform [DOE] and Congress of any restriction of 
activities under this subsection." 

[36] The Oilheat Act (section 703(2)) contains a broad definition of 
"consumer education": "the provision of information to assist 
consumers and other persons in making evaluations and decisions 
regarding oilheat and other nonindustrial commercial or residential 
space or hot water heating fuels." 

[37] Oilheat Act section 710. Unlike the Propane Act, which prohibits 
the use of PERC funds "in any manner for influencing legislation or 
elections," the Oilheat Act does not include the phrase "in any 
manner." 

[38] There is no report history for the lobbying restriction in the 
bill as enacted in 2000. The most recent report that addressed the 
restriction was in 1999, for S. 348, whose lobbying restriction was 
identical to the final bill. The report on that bill stated only that 
it "prohibits lobbying with assessment funds." S. Rep. No. 109, 106th 
Cong., 1st Sess., at 4 (July 20, 1999). The 1998 House bill, H.R. 
3610, contained slightly different language: it included the same "in 
any manner" phrase contained in the Propane Act. Dropping this phrase 
in the final bill arguably loosened the restriction. 

[39] Section 705(c)(2) of the Oilheat Act allows NORA board members to 
also be employed by NAORE or by an industry trade association. In this 
case, the same person is the president of both NORA and NAORE, 
creating the potential for confusion and uncertainty as to which 
organization or function that individual is serving at any given time. 

[40] Section 706(a)(1)(A)(iii) of the Oilheat Act requires NORA to 
"develop programs and projects ...including programs ...for consumer 
education ...." As with the public education mandate in the Propane 
Act, concerns were raised during Congress's consideration of the 
Oilheat Act about whether activities not strictly for consumer benefit 
would nonetheless be paid for as "consumer education" using NORA 
funds. Representative Waxman, after criticizing the bill as "an anti-
consumer mandate that consolidates power in an entity [NAORE] 
controlled by the biggest interests [that] will favor their concerns 
over those of consumers and small businesses," and as effectively 
imposing a new tax on consumers, raised concerns that assessment funds 
would go to support advertising and promotions rather than consumer 
education. Noting that the bill prohibits advertising and promotion 
funding, Mr. Waxman observed that "there is no precise line between 
advertising and consumer education." See 146 Cong. Rec. H 10565 (1999). 

[41] U.S. Cong., Subcomm. on Energy and Power of the Comm. on 
Commerce, House of Rep., 106th Cong., 2nd Sess. (April 5, 2000) 
("Hearing")(emphasis added). 

[42] Hearing at 4, 6 (emphasis added). 

[43] 146 Cong. Rec. S10809 (Oct. 19, 2000). 

[44] Oilheat Act section 707(e)(2)(A)(ii)(IV). The Propane Act 
contains no similar explicit monitoring requirement for PERC. 

[45] Oilheat Act section 706(f)(2)(C). 

[46] GAO, Internal Control: Standards for Internal Control in the 
Federal Government, [hyperlink, 
http://www.gao.gov/products/GAO/AIMD-00-21.3.1], Nov. 1999; and 
Internal Control - Integrated Framework, available through the 
American Institute of Certified Public Accountants, 1992. 

[47] These other residential energy sources are residential 
electricity, residential natural gas, and refiner price to end users 
of No. 2 fuel oil. 

[48] GAO, Propane: Causes of Price Volatility, Potential Consumer 
Options, and Opportunities to Improve Consumer Information and Federal 
Oversight, [hyperlink, http://www.gao.gov/products/GAO-03-762] 
(Washington, D.C.: June 27, 2003). 

[49] According to the statute, if PERC's activities are restricted 
under this provision, the Secretary of Commerce is to conduct the 
price analysis again 180 days later. PERC's activities are to be 
restricted until the price index excess falls to 10.1 percent or less. 

[50] [hyperlink, http://www.gao.gov/products/GAO-03-762]. 

[51] The Propane Act: requires PERC to annually reimburse the 
Secretary of Energy for costs incurred by the federal government 
relating to PERC (15 U.S.C. § 6404(j)); requires PERC to annually 
submit its proposed budget to the Secretary of Energy who may then 
recommend appropriate programs and activities (15 U.S.C. § 6404(k)); 
provides that the Secretary of Energy shall receive notice of PERC 
meetings and may require reports on PERC activities, as well as 
reports on compliance, violations, and complaints regarding 
implementation of the Act (15 U.S.C. § 6404(l)); provides that PERC 
may recommend changes in the Act or other statutes that would further 
the act's purposes to the Secretary of Energy (15 U.S.C. § 6407); 
requires the Secretary of Commerce to make an annual analysis of 
changes in the price of propane relative to other energy sources 
available to the Secretary of Energy, as well as to the public (15 
U.S.C. § 6408(a)); requires PERC to inform the Secretary of Energy, 
along with Congress, of any restriction of its activities resulting 
from a propane price index exceeding a certain amount (15 U.S.C. § 
6408(b)); and requires the Secretary of Commerce to submit a biannual 
report (the Secretary of Energy may request a report more often than 
every two years) examining the effect of PERC's operations to the 
Secretary of Energy, as well as to Congress (15 U.S.C. § 6411). 

[52] According to section 5(j) of the Propane Act (15 U.S.C. § 6404 
(j)), the reimbursement shall not exceed the amount that the Secretary 
determines is the average annual salary of two employees of the DOE. 

[53] Congress has authorized check-off programs for items such as 
beef, blueberries, cotton, dairy products, eggs, peanuts, popcorn, 
pork, and potatoes, and USDA has mandated oversight activities of 
these programs. 

[54] GAO, Agricultural Marketing: Federally Authorized Commodity 
Research and Promotion Programs, [hyperlink, 
http://www.gao.gov/products/GAO/RCED-94-63] (Washington, D.C.: Dec. 
29, 1993) 

[55] USDA Agricultural Marketing Service Dairy Programs, Vol. 24, 
Report to Congress on the National Dairy Promotion and Research 
Program and the National Fluid Milk Processor Promotion Program (July 
1, 2008). 

[End of section] 

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