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Report to the Committee on Commerce, Science, and Transportation, U.S. 
Senate: 

United States Government Accountability Office: 
GAO: 

May 2010: 

National Airspace System: 

Setting On-Time Performance Targets at Congested Airports Could Help 
Focus FAA's Actions: 

GAO-10-542: 

GAO Highlights: 

Highlights of GAO-10-542, a report to the Committee on Commerce, 
Science, and Transportation, U.S. Senate. 

Why GAO Did This Study: 

Flight delays have beset the U.S. national airspace system. In 2007, 
more than one-quarter of all flights either arrived late or were 
canceled across the system, according to the Department of 
Transportation (DOT). DOT and its operating agency, the Federal 
Aviation Administration (FAA), are making substantial investments in 
transforming to a new air traffic control system—the Next Generation 
Air Transportation System (NextGen)—a system that is expected to 
reduce delays over the next decade. This requested report explains the 
extent to which (1) flight delays in the U.S. national airspace system 
have changed since 2007 and the contributing factors to these changes, 
and (2) actions by DOT and FAA are expected to reduce delays in the 
next 2 to 3 years. We analyzed DOT and FAA data for FAA’s Operational 
Evolution Partnership (OEP) airports because they are in major 
metropolitan areas, serving over 70 percent of passengers in the 
system. We reviewed agency documents and interviewed DOT, FAA, 
airport, and airline officials and aviation industry experts. 

What GAO Found: 

Flight delays have declined since 2007, largely because fewer flights 
have been scheduled by airlines as a result of the economic downturn, 
but some airports still experience and contribute substantial delays 
to the system. The percentage of flights that were delayed—that is, 
arrived at least 15 minutes after their scheduled time or were 
canceled or diverted—decreased 6 percentage points from 2007 to 2009, 
according to DOT data. Even with this decrease in delays, during 2009, 
at least one in four U.S. passenger flights arrived late at 5 airports—
Newark Liberty International (Newark), LaGuardia, John F. Kennedy 
(JFK), Atlanta Hartsfield International (Atlanta), and San Francisco 
International—and these late arrivals had an average delay time of 
almost an hour or more. In addition to these airports having the 
highest percentage of flights with delayed arrivals, these 5 airports, 
along with Chicago O’Hare International and Philadelphia International 
(Philadelphia), were also the source of most of the departure delays 
within FAA’s air traffic control system. FAA measures delays within 
the air traffic control system to assess its performance because an 
inefficient air traffic control system contributes to higher levels of 
delayed flights. An FAA air traffic control tower or other facility 
may delay flights departing from or destined to an airport because of 
inclement weather or heavy traffic volume at that airport. In 2009, of 
the 34 OEP airports in GAO’s analysis, about 80 percent of departure 
delays occurring at airports across the national airspace system were 
the result of conditions affecting air traffic at just these 7 
airports. 

DOT’s and FAA’s actions—including near-term elements of NextGen and 
other air traffic management improvements—could help reduce delays 
over the next 2 to 3 years and are generally being implemented at the 
airports that contribute to the most delays in the system. However, 
the extent to which these actions will reduce delays at individual 
airports or contribute to the agency’s overall target is unclear. FAA 
has an 88 percent on-time arrival performance target for the national 
airspace system to measure how its actions help to improve systemwide 
on-time performance. This target, however, masks the wide variation in 
airport performance. For example, in fiscal year 2009, Newark had an 
on-time arrival rate of 72 percent, while St. Louis International 
exceeded the target with 95 percent. FAA has not established airport-
specific performance targets, making it difficult to assess whether FAA’
s actions will lead to the desired on-time performance at these 
airports or whether further actions are required to improve 
performance, especially at airports affecting delays systemwide. Also, 
FAA’s modeling indicates that even if all ongoing and planned NextGen 
and other improvements are implemented, a few airports, such as 
Atlanta, Washington Dulles International, and Philadelphia, may not be 
able to meet the projected increases in demand, and if market forces 
do not dampen that demand, additional actions may be required at these 
airports. However, without airport-specific targets, FAA cannot 
determine what additional actions might be required to achieve a 
targeted level of performance at these airports. 

What GAO Recommends: 

GAO recommends that FAA develop airport-specific on-time performance 
targets to better prioritize its actions and demonstrate their 
benefits. DOT and FAA provided technical comments, which we 
incorporated as appropriate, and officials noted that airport-specific 
targets are one of the many tools that FAA can use to manage and 
measure delays. 

View [hyperlink, http://www.gao.gov/products/GAO-10-542] or key 
components. For more information, contact Susan Fleming at (202) 512-
2834 or flemings@gao.gov. 

[End of section] 

Contents: 

Letter: 

Background: 

Flight Delays Have Declined since 2007, Largely because of Fewer 
Flights, but Some Airports Still Experience and Contribute Substantial 
Delays to the System: 

Actions Could Reduce Delays, but FAA Lacks Airport-Specific On-Time 
Performance Targets, Limiting Its Ability to Prioritize Actions and 
Demonstrate Benefits: 

Conclusion: 

Recommendation for Executive Action: 

Agency Comments and Our Evaluation: 

Appendix I: Objectives, Scope, and Methodology: 

Appendix II: Tarmac Delay Data: 

Appendix III: GAO's Correlation Analysis of Total Arrivals and Delayed 
Arrivals: 

Appendix IV: Airline-Reported Sources of Delays for Delayed and 
Canceled Flights Ranked by Airports with the Highest Percentage of 
Flight Delays, 2009: 

Appendix V: FAA's Analysis of the Capacity Limits at the Three New 
York Area Airports--JFK, Newark, and LaGuardia: 

Appendix VI: DOT and FAA Actions to Reduce Delays in the Next 2 to 3 
Years: 

Appendix VII: GAO Contact and Staff Acknowledgments: 

Tables: 

Table 1: DOT and FAA Aviation Delay Databases: 

Table 2: Runway Projects Completed between 2007 and 2009 and Their 
Estimated Delay Reduction Benefits: 

Table 3: Phase of Flight where Long Tarmac Delays Occurred, October 
2008 to December 2009: 

Table 4: Description of DOT and FAA Actions to Reduce Delays: 

Table 5: DOT and FAA Actions to Reduce Delays in the Next 2 to 3 Years: 

Figures: 

Figure 1: Points where Delays Are Reported in DOT and FAA Databases: 

Figure 2: Percentage of Delayed Arrivals and Canceled and Diverted 
Flights and Average Delay Time for Delayed Arrivals Systemwide, 2000- 
2009: 

Figure 3: Percentage of Delayed Arrivals by Minutes of Delay, 2007 and 
2009: 

Figure 4: Change in Percentage Points of Delayed Arrivals by Airport, 
2007-2009: 

Figure 5: Arrivals and Percentage of Delayed Arrivals Systemwide, 2000-
2009: 

Figure 6: Ten Airports with the Highest Percentage of Delayed Arrivals 
and Average Delay Minutes for Delayed Arrivals, 2009: 

Figure 7: Airline-Reported Delay Causes for the 10 Most Delayed 
Airports, 2009: 

Figure 8: Percentage of Departures That Were Delayed According to 
OPSNET, 34 OEP Airports, 2009: 

Figure 9: Percentage of Total Departures and Attributed-To Delays, 34 
OEP Airports, 2009: 

Figure 10: Total Delays within the Air Traffic Control System 
Attributed to Each OEP Airport and Where the Delay Occurred, 2009: 

Figure 11: FAA's Estimated Delay Benefits of NextGen: 

Figure 12: Tarmac Delays Greater than 3 Hours, 2000-2009: 

Figure 13: Airline-Reported Sources for Delayed Flights Ranked by 
Airports with the Highest Percentage of Flight Delays, 2009: 

Figure 14: Airline-Reported Sources for Canceled Flights Ranked by 
Airports with the Highest Percentage of Flight Delays, 2009: 

Figure 15: Daily Planned Operations at JFK by Hour, 2007-2009: 

Figure 16: Daily Planned Operations at Newark by Hour, 2007-2009: 

Figure 17: Daily Planned Operations at LaGuardia by Hour, 2007-2009: 

Abbreviations: 

ARC: Aviation Rulemaking Committee: 

ASDE-X: Airport Surface Detection Equipment-Model X: 

ASPM: Aviation System Performance Metrics: 

ASQP: Airline Service Quality Performance: 

ASV: annual service volume: 

BTS: Bureau of Transportation Statistics: 

DOT: Department of Transportation: 

FAA: Federal Aviation Administration: 

FACT 2: Capacity Needs in the National Airspace System, 2007-2025: 

JFK: John F. Kennedy International Airport: 

NAS: national airspace system: 

NEPA: National Environmental Policy Act: 

OAG: Official Airline Guide: 

OEP: Operational Evolution Partnership: 

OPSNET: Operations Network: 

RNAV: Area Navigation: 

RNP: Required Navigation Performance: 

TMA: Traffic Management Advisor: 

TRACON: terminal radar approach control facility: 

[End of section] 

United States Government Accountability Office:
Washington, DC 20548: 

May 26, 2010: 

The Honorable John D. Rockefeller IV: 
Chairman: 
The Honorable Kay Bailey Hutchison: 
Ranking Member: 
Committee on Commerce, Science, and Transportation: 
United States Senate: 

Flight delays have beset the U.S. national airspace system over the 
last decade and are forecast to increase in the future. In 2007, more 
than one-quarter of the flights either arrived late or were canceled 
across the system, while some airports had up to one-third of their 
flights delayed or canceled, according to the Department of 
Transportation (DOT). Additionally, delays at one airport can also 
affect other airports, causing a ripple effect across the national 
airspace system and delaying passengers across the country. In 
addition to inconveniencing passengers, flight delays impose economic 
costs on passengers, airlines, airports, and the economy. A 2008 
report by the Senate Joint Economic Committee found that collectively, 
passengers were delayed 320 million hours in 2007 and estimated that 
domestic flight delays that year cost as much as $41 billion to the 
U.S. economy.[Footnote 1] Airlines incur increased costs for crews, 
fuel, and maintenance while planes sit idling on the airfield or 
circle in holding patterns. Additionally, flight delays can have 
negative impacts on the environment, such as increased emissions from 
aircraft. 

Over the next decade, the number of flights, and accordingly delays, 
in the U.S. aviation system is predicted to increase. In response, DOT 
and its operating agency, the Federal Aviation Administration (FAA), 
are making substantial investments in transforming to a new air 
traffic control system that will use satellite-based technologies and 
new procedures to handle the increasing volume of air traffic while 
further improving safety and security--referred to as the Next 
Generation Air Transportation System (NextGen). In addition to making 
airport infrastructure investments, FAA expects NextGen technologies 
and procedures to help reduce congestion, improve efficiency, and meet 
the projected demand. 

In testimony before your committee in July 2008, we reported that the 
actions that DOT and FAA took to respond to peak delays in 2007 were 
expected to provide little improvement in flight delays in the summer 
of 2008.[Footnote 2] Given this work, you asked us to provide an 
update on trends in flight delays and DOT's and FAA's actions to 
reduce flight delays. In response to your request, we examined the 
extent to which (1) flight delays in the U.S. national airspace system 
have changed since 2007 and the factors contributing to these changes, 
and (2) DOT's and FAA's actions are expected to reduce delays in the 
next 2 to 3 years. 

To determine how delays have changed since 2007, we analyzed DOT and 
FAA data on the number of flights and delayed flights by airport and 
for the entire aviation system for 2007, 2008, and 2009. For our 
airport-specific data, we focused on 34 of the 35 airports in FAA's 
Operational Evolution Partnership (OEP) program because they serve 
major metropolitan areas located in the continental United States and 
handled over 70 percent of passengers in the system in 2008; 
additionally, much of the current delays to air traffic can be traced 
to inadequate capacity relative to demand at these airports, according 
to FAA.[Footnote 3] All data in the report are by calendar year, 
unless otherwise noted. To understand the effect of each airport on 
the air traffic control system, we analyzed FAA's Operations Network 
(OPSNET) data on delays attributed to these 34 OEP airports. We are 
also issuing an electronic supplement to this report that shows 
additional flight delay data from calendar years 2000 through 2009 for 
the 34 OEP airports.[Footnote 4] To determine the factors affecting 
these trends, we analyzed DOT and FAA data on flights, delays, and 
capacity; reviewed relevant agency documents; and interviewed DOT, 
FAA, airline, and airport officials and industry experts to understand 
the status of DOT's and FAA's actions and their intended effects. We 
assessed the reliability of DOT and FAA data and found the data to be 
sufficiently reliable for our purposes. To evaluate the extent to 
which DOT's and FAA's actions are expected to reduce delays in the 
next 2 to 3 years, we interviewed agency, airport, and airline 
officials and industry experts; reviewed related GAO reports; and 
examined relevant agency reports and analyses of estimated delay 
reduction benefits of DOT's and FAA's actions, when available. We 
conducted this performance audit from May 2009 through May 2010 in 
accordance with generally accepted government auditing standards. 
Those standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe 
that the evidence obtained provides a reasonable basis for our 
findings and conclusions based on our audit objectives. See appendix I 
for more information on our scope and methodology. 

Background: 

The national airspace system is a complex, interconnected, and 
interdependent network of systems, procedures, facilities, aircraft, 
and people that must work together to ensure safe and efficient 
operations. DOT, FAA, airlines, and airports all affect the efficiency 
of national airspace system operations. DOT works with FAA to set 
policy and operating standards for all aircraft and airports. As the 
agency responsible for managing the air traffic control system, FAA 
has the lead role in developing technological and other solutions that 
increase the efficiency and capacity of the national airspace system. 
FAA also provides funding to airports. The funding that airports 
receive from FAA for airport improvements is conditioned on open and 
nondiscriminatory access to the airlines and other users,[Footnote 5] 
and the airlines are free to schedule flights at any time throughout 
the day, except at airports that are subject to limits on scheduled 
operations. The airlines can also affect the efficiency of the 
airspace system through the number and types of aircraft that they 
choose to operate. 

As we previously reported, achieving the most efficient use of the 
capacity of the aviation system is difficult because it depends on a 
number of interrelated factors.[Footnote 6] The capacity of the 
aviation system is affected not only by airports' infrastructure, 
including runways and terminal gates, but at any given time, can also 
be affected by such factors as weather conditions, resulting in 
variation in available airport capacity. For example, some airports 
have parallel runways that can operate simultaneously in good weather 
but are too close together for simultaneous operations in bad weather, 
a fact that reduces the number of aircraft that can take off and land. 
Another factor affecting capacity, apart from the capacity of 
individual airports, is the number of aircraft that can be safely 
accommodated in a given portion of airspace. If too many aircraft are 
trying to use the same airspace, some may be delayed on the ground 
and/or en route. Achieving the most efficient use of the national 
aviation system is contingent on a number of factors, among them the 
procedures and equipment used by FAA, the proficiency of the 
controllers to efficiently use these procedures and equipment to 
manage traffic, and whether and in what ways users are charged for the 
use of the airspace and airports. 

DOT and FAA can address flight delays primarily through enhancing and 
expanding capacity and implementing demand management measures. 

* Capacity improvements: Capacity improvements can be in the form of 
expanding capacity or enhancing existing capacity in the system. 
Expanding capacity includes the addition of new runways, taxiways, and 
other infrastructure improvements, which can reduce delays by 
increasing the number of aircraft that can land and depart and provide 
an airport with more flexibility during high-demand periods and 
inclement weather. Enhancing capacity includes improvements in air 
traffic control procedures or technologies that increase the 
efficiency of existing capacity thereby reducing delays and maximizing 
the number of takeoffs and landings at an airport. 

* Demand management measures: Examples include using administrative 
measures or economic incentives to change airline behavior. 
Administrative measures include DOT issuing limits on hourly 
operations at specific airports, while economic incentives include 
FAA's amended policy on rates and charges that clarified the ability 
of airport operators to charge airlines landing fees that differ based 
on time of day. 

FAA's actions to address flight delays are outlined in the agency's 
strategic and annual business plans and the NextGen Implementation 
Plan. FAA's 2009-2013 strategic plan, titled the Flight Plan, provides 
a 5-year view of the agency's goals, related performance measures, and 
actions to achieve those goals. FAA's Flight Plan and related annual 
business plans include four primary goals: Increased Safety, Greater 
Capacity, International Leadership, and Organizational Excellence. 
FAA's goal of greater capacity is to "work with local governments and 
airspace users to provide increased capacity and better operational 
performance in the U.S. airspace system that reduces congestion and 
meets projected demand in an environmentally sound manner."[Footnote 
7] As part of this goal, FAA has outlined three objectives, one of 
which is to increase the reliability and on-time performance of the 
airlines.[Footnote 8] FAA's progress toward meeting this goal is 
measured by its ability to achieve a national airspace system on-time 
arrival rate of 88 percent at the 35 OEP airports and maintain that 
level through 2013.[Footnote 9] Additionally, FAA's Flight Plan and 
annual business plans assign actions across the agency--within FAA's 
Air Traffic Organization and Office of Airports--to achieve this and 
other Flight Plan goals. 

In addition to outlining actions in FAA's Flight Plan, the agency also 
issues an annual NextGen Implementation Plan that provides an overview 
of FAA's ongoing transition to NextGen and lays out the agency's 
vision for NextGen, now and into the midterm (defined as 2012 to 
2018). The plan moreover identifies FAA's goals for NextGen technology 
and program deployment and commitments made in support of NextGen. 
Recognizing the importance of near-term and midterm solutions, FAA 
requested that RTCA, Inc.--a private, not-for-profit corporation that 
develops consensus-based recommendations on communications, 
navigation, surveillance, and air traffic management system issues--
create a NextGen Midterm Implementation Task Force to reach consensus 
within the aviation community on how to move forward with NextGen. 
[Footnote 10] The latest version of the NextGen Implementation Plan, 
issued in March 2010, incorporated the task force's recommendations, 
which identified operational improvements that can be accelerated 
between now and 2018.[Footnote 11] FAA's actions described in these 
plans are designed not only to reduce delays, but can also improve 
safety, increase capacity, and reduce aviation's environmental impact. 

Although these actions might reduce delays, flight delays can also be 
affected by factors generally outside FAA's control, such as airline 
scheduling and business practices. For example, some airline business 
models rely on tight turnaround times between flights, which could 
make it more likely that flights scheduled later in the day are 
delayed. Additionally, except at slot-controlled airports,[Footnote 
12] airlines can schedule flights at any time throughout the day 
without consideration of the extent to which the number of scheduled 
flights during a particular time period might exceed the airport's 
available capacity. 

DOT and FAA collect information on aviation delays through three 
primary databases--Airline Service Quality Performance (ASQP), 
Aviation System Performance Metrics (ASPM), and OPSNET. As table 1 
shows, these databases vary in their purposes, scope, and measurement 
of delays.[Footnote 13] 

Table 1: DOT and FAA Aviation Delay Databases: 

Purpose: 

DOT's ASQP: Serves as a source of air travel information to consumers 
and helps to ensure more accurate reporting of flight schedules by the 
airlines; 
FAA's ASPM: Serves as a tool for FAA to track delays for all flight 
phases, including gate departure, taxi-out, airport departure, 
airborne, taxi-in, and gate arrival. See delay measurement section for 
more information on delays in these flight phases; 
FAA's OPSNET: Designed to measure the performance of FAA's air traffic 
control facilities and efficiency of the air traffic control system. 
This database is FAA's official system of record for traffic counts 
and delays. 

Scope of airlines and airports: 

DOT's ASQP: Includes U.S. commercial airlines that handle 1 percent or 
more of all domestic scheduled passenger services and submit data on 
operations and delays for U.S. airports accounting for 1 percent of 
scheduled domestic passengers, although these carriers generally 
submit their entire operations; 
FAA's ASPM: Includes 28 U.S. commercial and freight airlines at 77 
U.S. airports and includes international traffic that departs and 
arrives at these U.S. airports; 
FAA's OPSNET: Includes all operations--commercial airlines, freight 
airlines, air taxi, general aviation, and military--under FAA's 
control, including departures, arrivals, and overflights. 

Delay measurement: 

DOT's ASQP: A flight is considered delayed if it departed or arrived 
at the gate 15 minutes or more past its scheduled gate departure or 
arrival time that is shown in the airline's reservation system. These 
delays are captured as gate arrival delays, gate departure delays, and 
block delays (i.e., delays occurring between gate departure and gate 
arrival); 
FAA's ASPM: As with ASQP, a flight is considered delayed if it 
departed or arrived 15 minutes or more after its scheduled flight time 
or flight plan. Additionally, arrival and departure delays of 1 minute 
or more are also captured. This system captures delays in the time (1) 
departing from the gate at the originating airport (gate departure), 
(2) between pushback from the gate and takeoff (taxi-out), (3) 
departing from the airport (airport departure), (4) airborne, (5) 
between landing at the airport and arriving at the gate (taxi-in), (6) 
arriving at the gate at the destination airport (gate arrival), and 
(7) block delay; 
FAA's OPSNET: A flight under instrument flight rules is considered 
delayed if, while under FAA's control, it accumulates a delay of 15 
minutes or more between the time that a pilot requests to taxi and the 
time that the aircraft is cleared for takeoff or when the aircraft 
exits a holding pattern en route to its destination. 

Source: DOT and FAA documents and officials. 

Note: In addition to importing data from ASQP and OPSNET, ASPM also 
imports from several other databases, including the Enhanced Traffic 
Management System, Operational Information Systems, Automated Surface 
Observing System, ARINC's Out-Off-On-In, and Innovata's airline 
schedule data. 

[End of table] 

Figure 1 illustrates FAA facilities that control and manage air 
traffic over the United States and how each database captures points 
where flights could be delayed. For example, ASQP and ASPM measure 
delays against airlines' schedules or flight plans, while OPSNET 
measures delays that occurred while an aircraft is under FAA's control. 

Figure 1: Points where Delays Are Reported in DOT and FAA Databases: 

[Refer to PDF for image: illustration] 

Database: DOT’s Airline Service Quality Performance; 
Points where delays are reported: 
Gate: gate departure delay; 
Gate: gate arrival delay. 

Database: FAA’s Aviation System Performance Metrics; 
Points where delays are reported: 
Gate: gate departure delay; 
Ramp area: Taxi-out delay; 
Airport departure: Airport departure delay; 
En route center: Airborne delay; 
Taxiway and ramp area: Taxi-in delay; 
Gate: gate arrival delay. 

Database: FAA’s Operations Network; 
Points where delays are reported: 
Ramp area: gate departure delay[A]; 
En route center: Airborne delay; 

Source: GAO analysis of DOT and FAA documents and data. 

Note: Within the FAA's air traffic control system, 517 air traffic 
control towers manage and control the airspace within about 5 miles of 
an airport. They control departures and landings, as well as ground 
operations on airport taxiways and runways. One hundred and seventy 
terminal radar approach control facilities (TRACON) provide air 
traffic control services for airspace within approximately 40 miles of 
an airport and generally up to 10,000 feet above the airport, where en 
route centers' control begins. Terminal controllers establish and 
maintain the sequence and separation of aircraft. Twenty-one en route 
centers control planes over the United States--in transit and during 
approaches to some airports--for different regions of airspace. The 
Air Traffic Control System Command Center (not shown in this graphic) 
manages the flow of air traffic within the United States. This 
facility regulates air traffic when weather, equipment, runway 
closures, or other conditions place stress on the national airspace 
system. In these instances, traffic management specialists at the 
command center take action to modify traffic demands in order to keep 
traffic within system capacity. 

[A] Departure delays in OPSNET can include, among other things, delays 
due to problems at the airport, such as volume or runway construction, 
or traffic management initiatives instituted by FAA, such as ground 
delay programs and ground stops, to control air traffic volume to 
airports where the projected traffic demand is expected to exceed the 
airport's capacity. Under these programs, FAA decreases the rate of 
incoming flights into an airport by holding a set of flights destined 
for that airport on the ground, resulting in additional departure 
delays at other airports. 

[End of figure] 

The difference in how delays are measured in these data sets will 
result in some flights being considered delayed in one database but 
not in another, and vice versa. For example, a delay relative to an 
airline's schedule can occur if a flight crew is late, causing the 
flight to leave the gate 15 minutes or more behind schedule, which 
would be reported as a delay in the ASQP and ASPM databases. If that 
flight, once under FAA control, faces no delay in the expected time it 
should take taxiing to the runway and lifting off as well as traveling 
to the destination airport, it would not be reported as a delayed 
flight in OPSNET, even if it reaches the gate at the destination 
airport late, relative to its scheduled arrival time. Conversely, a 
flight could be ready to take off on time, suffering no departure 
delay in pushing back from the gate. However, if once under FAA 
control, the flight is held on the ground at the departure airport by 
more than 15 minutes because of an FAA facility instituting a traffic 
management initiative in response to weather conditions, increased 
traffic volume, or other conditions, it will be recorded as 
experiencing an OPSNET delay--even if, relative to the airline's 
schedule, it is actually able to reach the gate at the destination 
airport within 15 minutes of its scheduled arrival time. 

Flight Delays Have Declined since 2007, Largely because of Fewer 
Flights, but Some Airports Still Experience and Contribute Substantial 
Delays to the System: 

Flight Delays Have Decreased across the National Airspace System since 
2007: 

The percentage of delayed arrivals has decreased systemwide since 
2007, according to ASQP data.[Footnote 14] As shown in figure 2, in 
2009, about 21 percent of flights were delayed systemwide--that is, 
arrived at least 15 minutes late at their destination or were canceled 
or diverted[Footnote 15]--representing a decrease of 6 percentage 
points from 2007. 

Figure 2: Percentage of Delayed Arrivals and Canceled and Diverted 
Flights and Average Delay Time for Delayed Arrivals Systemwide, 2000- 
2009: 

[Refer to PDF for image: combined stacked vertical bar and line graph] 

Calendar year: 2000; 
Percentage of arrivals delayed: 23.9%; 
Percentage of flights canceled: 3.3%; 
Percentage of flights diverted: 0.3%; 
Delay time: 53 minutes. 

Calendar year: 2001; 
Percentage of arrivals delayed: 18.5%; 
Percentage of flights canceled: 3.9%; 
Percentage of flights diverted: 0.2%; 
Delay time: 49 minutes. 

Calendar year: 2002; 
Percentage of arrivals delayed: 16.5%; 
Percentage of flights canceled: 1.2%; 
Percentage of flights diverted: 0.2%; 
Delay time: 47 minutes. 

Calendar year: 2003; 
Percentage of arrivals delayed: 16.3%; 
Percentage of flights canceled: 1.6%; 
Percentage of flights diverted: 0.2%; 
Delay time: 49 minutes. 

Calendar year: 2004; 
Percentage of arrivals delayed: 19.9%; 
Percentage of flights canceled: 1.8%; 
Percentage of flights diverted: 0.2%; 
Delay time: 51 minutes. 

Calendar year: 2005; 
Percentage of arrivals delayed: 20.5%; 
Percentage of flights canceled: 1.9%; 
Percentage of flights diverted: 0.2%; 
Delay time: 52 minutes. 

Calendar year: 2006; 
Percentage of arrivals delayed: 22.6%; 
Percentage of flights canceled: 1.7%; 
Percentage of flights diverted: 0.2%; 
Delay time: 54 minutes. 

Calendar year: 2007; 
Percentage of arrivals delayed: 24.2%; 
Percentage of flights canceled: 2.2%; 
Percentage of flights diverted: 0.2%; 
Delay time: 56 minutes. 

Calendar year: 2008; 
Percentage of arrivals delayed: 21.8%; 
Percentage of flights canceled: 2.0%; 
Percentage of flights diverted: 0.3%; 
Delay time: 57 minutes. 

Calendar year: 2009; 
Percentage of arrivals delayed: 18.9%; 
Percentage of flights canceled: 1.4%; 
Percentage of flights diverted: 0.2%; 
Delay time: 54 minutes. 

Source: ASQP data. 

Notes: 

In 2009, 89,377 flights (1.4 percent of total flights) were canceled 
and 15,463 flights (0.2 percent of total flights) were diverted, which 
was a 0.8 percent decrease and 0.01 percent increase from 2007 levels, 
respectively. 

Average delay time in this graphic is only for delayed arrivals and 
does not include the delay times for canceled or diverted flights. 

[End of figure] 

Arrival delay times have also decreased systemwide since 2007 (figure 
2). Average delay times for delayed arrivals decreased by about 2 
minutes--from 56 minutes in 2007 to 54 minutes in 2009. However, there 
was a 1-minute increase in average arrival delay time from 2007 to 
2008, likely because of the slight increase in the percentage of 
arrivals delayed 3 hours or more from 2007 to 2008. As figure 3 shows, 
in 2009, about 41 percent of delayed arrivals had delays of less than 
30 minutes. Also, the percentage of arrivals delayed more than 30 
minutes decreased from 2007 through 2009. 

Figure 3: Percentage of Delayed Arrivals by Minutes of Delay, 2007 and 
2009: 

[Refer to PDF for image: vertical bar graph] 

Delay time: 15 to 29 minutes; 
2007: 39.1%; 
2009: 40.8%. 

Delay time: 30 to 44 minutes; 
2007: 19.4%; 
2009: 19.4%. 

Delay time: 45 to 59 minutes; 
2007: 11.6%; 
2009: 11.3%. 

Delay time: 60 to 74 minutes; 
2007: 7.8%; 
2009: 7.5%. 

Delay time: 75 70 89 minutes; 
2007: 5.4%; 
2009: 5.2%. 

Delay time: 90 to 104 minutes; 
2007: 4.0%; 
2009: 3.8%. 

Delay time: 105 to 119 minutes; 
2007: 2.9%; 
2009: 2.8%. 

Delay time: 120 to 134 minutes; 
2007: 2.2%; 
2009: 2.1%. 

Delay time: 135 to 149 minutes; 
2007: 1.7%; 
2009: 1.6%. 

Delay time: 150 to 164 minutes; 
2007: 1.3%; 
2009: 1.2%. 

Delay time: 165 to 179 minutes; 
2007: 1.0%; 
2009: 0.9%. 

Delay time: 180 or more minutes; 
2007: 3.4%; 
2009: 3.2%. 

Source: ASQP data. 

Note: This analysis excludes over 5 million flights that arrived 
early, on time, or within 15 minutes of their scheduled arrival time 
and are considered on time, according to DOT. 

[End of figure] 

In addition to the decrease in arrivals delayed more than 30 minutes, 
the number of flights experiencing tarmac delays of over 3 hours also 
decreased--from 1,654 flights in 2007 (0.02 percent of total flights) 
to 903 flights in 2009 (0.01 percent of total flights).[Footnote 16] 
As of April 29, 2010, DOT requires airlines to, among other things, 
adopt contingency plans for tarmac delays of more than 3 hours that 
must include, at a minimum, making reasonable accommodations (i.e., 
offer food, water, or medical services) during such delays.[Footnote 
17] Failure to comply will be considered an unfair or deceptive 
practice[Footnote 18] and may subject the airline to enforcement 
action and a fine of up to $27,500 per violation.[Footnote 19] See 
appendix II for trends in long tarmac delays from 2000 through 2009. 

The percentage of delayed arrivals also decreased across almost all of 
the 34 OEP airports since 2007, according to ASPM data, although the 
declines varied by airport.[Footnote 20] As shown in figure 4, such 
decreases ranged from about 3 percentage points to 12 percentage 
points. For example, New York's LaGuardia (LaGuardia) and John F. 
Kennedy International (JFK) airports registered decreases of about 10 
percentage points--to 28 percent and 26 percent in 2009, respectively. 
Arrival delays at Newark Liberty International (Newark) decreased 
about 5 percentage points, to about 32 percent in 2009. 

Figure 4: Change in Percentage Points of Delayed Arrivals by Airport, 
2007-2009: 

[Refer to PDF for image: vertical bar graph] 

Airport code: ORD; 
Change in percentage points of delayed arrivals: -11.73%. 

Airport code: LGA; 
Change in percentage points of delayed arrivals: -10.12%. 

Airport code: SEA; 
Change in percentage points of delayed arrivals: -10.11%. 

Airport code: JFK; 
Change in percentage points of delayed arrivals: -9.6%. 

Airport code: CLT; 
Change in percentage points of delayed arrivals: -8.97%. 

Airport code: PIT; 
Change in percentage points of delayed arrivals: -8.07%. 

Airport code: CLE; 
Change in percentage points of delayed arrivals: -7.99%. 

Airport code: DCA; 
Change in percentage points of delayed arrivals: -7.73%. 

Airport code: PHL; 
Change in percentage points of delayed arrivals: -7.64%. 

Airport code: IAD; 
Change in percentage points of delayed arrivals: -6.83%. 

Airport code: DTW; 
Change in percentage points of delayed arrivals: -6.75%. 

Airport code: STL; 
Change in percentage points of delayed arrivals: -6.35%. 

Airport code: PDX; 
Change in percentage points of delayed arrivals: -6.22%. 

Airport code: LAX; 
Change in percentage points of delayed arrivals: -6.11%. 

Airport code: BOS; 
Change in percentage points of delayed arrivals: -6.05%. 

Airport code: DFW; 
Change in percentage points of delayed arrivals: -5.55%. 

Airport code: EWR; 
Change in percentage points of delayed arrivals: -5.44%. 

Airport code: MSP; 
Change in percentage points of delayed arrivals: -5.29%. 

Airport code: PHX; 
Change in percentage points of delayed arrivals: -5.14%. 

Airport code: SLC; 
Change in percentage points of delayed arrivals: -5.12%. 

Airport code: CVG; 
Change in percentage points of delayed arrivals: -5.09%. 

Airport code: LAS; 
Change in percentage points of delayed arrivals: -5.08%. 

Airport code: DEN; 
Change in percentage points of delayed arrivals: -4.78%. 

Airport code: MEM; 
Change in percentage points of delayed arrivals: -4.74%. 

Airport code: MDW; 
Change in percentage points of delayed arrivals: -4.68%. 

Airport code: TPA; 
Change in percentage points of delayed arrivals: -4.37%. 

Airport code: BWI; 
Change in percentage points of delayed arrivals: -4.36%. 

Airport code: FLL; 
Change in percentage points of delayed arrivals: -4.32%. 

Airport code: MCO; 
Change in percentage points of delayed arrivals: -4.13%. 

Airport code: SFO; 
Change in percentage points of delayed arrivals: -3.2%. 

Airport code: SAN; 
Change in percentage points of delayed arrivals: -3.05%. 

Airport code: MIA; 
Change in percentage points of delayed arrivals: -2.88%. 

Airport code: IAH; 
Change in percentage points of delayed arrivals: -2.83%. 

Airport code: ATL; 
Change in percentage points of delayed arrivals: 1.89%. 

Change in percentage points of delayed arrivals as an average of all 
these airports: 5.5%. 

Source: ASPM data. 

Notes: 

These data do not include canceled or diverted flights because ASPM 
does not include these data. 

ORD = Chicago O'Hare International, 
LGA = New York LaGuardia, 
SEA = Seattle-Tacoma International, 
JFK = New York John F. Kennedy International, 
CLT = Charlotte/Douglas International, 
PIT = Greater Pittsburgh International, 
CLE = Cleveland-Hopkins International, 
DCA = Ronald Reagan Washington National, 
PHL = Philadelphia International, 
IAD = Washington Dulles International, 
DTW = Detroit Metro Wayne County, 
STL = Lambert St. Louis International, 
PDX = Portland International, 
LAX = Los Angeles International, 
BOS = Boston Logan International, 
DFW = Dallas-Fort Worth International, 
EWR = Newark Liberty International, 
MSP = Minneapolis-St. Paul International, 
PHX = Phoenix Sky Harbor International, 
SLC = Salt Lake City International, 
CVG = Cincinnati-Northern Kentucky, 
LAS = Las Vegas McCarran International, 
DEN = Denver International, 
MEM = Memphis International, 
MDW = Chicago Midway, 
TPA = Tampa International, 
BWI = Baltimore-Washington International, 
FLL = Fort Lauderdale-Hollywood International, 
MCO = Orlando International, 
SFO = San Francisco International, 
SAN = San Diego International Lindbergh, 
MIA = Miami International, 
IAH = George Bush Intercontinental, and, 
ATL = Atlanta Hartsfield International. 

[End of figure] 

An increase in delayed arrivals at Atlanta Hartsfield International 
(Atlanta) occurred between 2008 and 2009, primarily driven by an 
increase in the number of scheduled flights and the extent of the 
peaks in scheduled flights throughout the day. Although Atlanta 
experienced a 0.6 percentage point decrease in the number of delayed 
arrivals from 2007 to 2008, the percentage of delayed arrivals 
increased 2.5 percentage points from 2008 through 2009--to about 27 
percent. According to FAA analysis, the average number of scheduled 
flights exceeded the airport's average called rate--that is, the 
number of aircraft that an airport can accommodate in a quarter hour 
given airport conditions--for more periods in March 2009 than in March 
2008, demonstrating how changes in the airlines' schedules likely 
contributed to Atlanta's increased delays.[Footnote 21] 

Fewer Flights and New Runway Capacity Are Likely the Principal Reasons 
for Reduced Flight Delays: 

Fewer flights since 2007, because of a downturn in passenger demand 
and airline cuts in capacity, have likely been the largest contributor 
to the decrease in delayed arrivals. FAA, airport, and airline 
officials that we spoke with attributed the majority of improvements 
in delays to the systemwide reduction in the number of flights. As 
shown in figure 5, trends in the percentage of delayed arrivals appear 
to generally track with trends in the number of arrivals. For example, 
when the number of total arrivals in the system decreased 7 percent 
from 2000 through 2002, the percentage of delayed arrivals decreased 
systemwide by 7 percentage points, according to DOT data. To 
corroborate FAA and stakeholder views on the relationship between the 
recent reductions in flights and declines in delays, we performed a 
correlation analysis between the number of total arrivals and delayed 
arrivals. This analysis found a significant correlation between these 
two factors, confirming the various stakeholders' views that the 
recent decrease in flights from 2007 through 2009, therefore, is 
likely a significant driver of the decrease in delays.[Footnote 22] 

Figure 5: Arrivals and Percentage of Delayed Arrivals Systemwide, 2000-
2009: 

[Refer to PDF for image: combined vertical bar and line graph] 

Calendar year: 2000; 
Arrivals: 5.7 million; 
Delayed arrivals: 23.9%. 

Calendar year: 2001; 
Arrivals: 6.0 million; 
Delayed arrivals: 18.5%. 

Calendar year: 2002; 
Arrivals: 5.3 million; 
Delayed arrivals: 16.5%. 

Calendar year: 2003; 
Arrivals: 6.5 million; 
Delayed arrivals: 16.3%. 

Calendar year: 2004; 
Arrivals: 7.1 million; 
Delayed arrivals: 19.9%. 

Calendar year: 2005; 
Arrivals: 7.1 million; 
Delayed arrivals: 20.5%. 

Calendar year: 2006; 
Arrivals: 7.1 million; 
Delayed arrivals: 22.6%. 

Calendar year: 2007; 
Arrivals: 7.5 million; 
Delayed arrivals: 24.2%. 

Calendar year: 2008; 
Arrivals: 7.0 million; 
Delayed arrivals: 21.8%. 

Calendar year: 2009; 
Arrivals: 6.5 million; 
Delayed arrivals: 18.9%. 

Source: ASPM data. 

Note: This analysis does not include flights that were canceled or 
diverted. 

[End of figure] 

Recent runway improvements also helped reduce delays at some airports. 
As shown in table 2, from 2007 through 2009, new runways at Chicago 
O'Hare International (Chicago O'Hare), Seattle-Tacoma International 
(Seattle), and Washington Dulles International (Washington Dulles) and 
a runway extension in Philadelphia International (Philadelphia) have 
opened. 

Table 2: Runway Projects Completed between 2007 and 2009 and Their 
Estimated Delay Reduction Benefits: 

Opening date: November 2008; 
Airport: Seattle-Tacoma; 
Project: New runway; 
Estimated increase in annual capacity (in flights): 175,000; 
Estimated delay reduction benefit per flight (in minutes): 3.4. 

Opening date: November 2008; 
Airport: Chicago O'Hare; 
Project: New runway; 
Estimated increase in annual capacity (in flights): 52,300; 
Estimated delay reduction benefit per flight (in minutes): 0.7. 

Opening date: November 2008; 
Airport: Washington Dulles; 
Project: New runway; 
Estimated increase in annual capacity (in flights): 100,000; 
Estimated delay reduction benefit per flight (in minutes): 2.5. 

Opening date: February 2009; 
Airport: Philadelphia; 
Project: Runway extension; 
Estimated increase in annual capacity (in flights): Not intended to 
increase capacity; 
Estimated delay reduction benefit per flight (in minutes): 1.4. 

Source: FAA Office of Airport Planning and Programming. 

[End of table] 

According to project estimates, the new runway projects are expected 
to provide these airports with the potential to accommodate over 
320,000 additional flights annually[Footnote 23] and decrease the 
average delay time per operation by about 1 minute to 3.5 minutes at 
these airports.[Footnote 24] For example, since 2007, Chicago O'Hare 
has seen the largest decrease in the percentage of arrivals delayed 
for the 34 OEP airports, according to FAA data, and some of this 
improvement is likely because of the new runway. In examining Chicago 
O'Hare's called rates,[Footnote 25] we found that after Chicago 
O'Hare's new runway opened in the summer of 2009, the airport had the 
potential to accommodate, on average, about 9 percent more flights 
than it had been able to handle in the summer of 2008.[Footnote 26] 
According to FAA officials, the new runway allowed Chicago O'Hare to 
accommodate an additional 10 to 16 arrivals per hour because of 
additional options with respect to its runway configuration. More 
importantly, this increased capacity helps reduce delays the most when 
an airport is constrained because of, for example, weather or runway 
construction. For example, Chicago O'Hare's new runway allows it to 
accommodate 84 arrivals per hour during poor weather, whereas prior to 
the new runway, it could accommodate only 68 to 72 arrivals in such 
weather. This increased capacity results in fewer delayed flights 
during bad weather. However, not all of the reduction in delayed 
arrivals can be attributed to the new runways because another key 
factor--the decline in the number of flights--also helped to reduce 
delays. 

According to FAA officials, FAA does not analyze the extent to which 
the estimated delay benefits are realized once a runway is opened 
because delay reduction is expected. They also noted that measuring 
the benefits of these projects is difficult because a myriad of 
factors, such as the installation of new technologies or procedures or 
changes in airline schedules, may also affect the number of flights 
and delays at an airport, making it difficult to isolate the benefits 
of the new runway. More notably, the recent drop in the number of 
flights was outside the bounds of FAA's analysis of these projects' 
delay estimates, making it is difficult to determine the actual 
realized benefits. Despite these challenges, by not measuring the 
actual benefits against estimated benefits, FAA cannot verify the 
accuracy of its analysis or modeling for future runway projects. 

The extent to which FAA's operational and policy actions contributed 
to reduced delays since 2007 is unclear, although they likely resulted 
in some limited delay reduction benefits.[Footnote 27] In 2007, the 
DOT-convened New York Aviation Rulemaking Committee (New York ARC) 
developed a list of operational improvements targeted at the three New 
York area airports--Newark, JFK, and LaGuardia.[Footnote 28] To avoid 
a repeat of 2007 delays, FAA also instituted hourly limits on the 
number of scheduled flights at these airports. As we reported in July 
2008, the collective benefit of DOT's and FAA's actions was expected 
to be limited.[Footnote 29] 

* FAA's hourly schedule limits at Newark, JFK, and LaGuardia likely 
contributed to some delay reduction benefits beginning in 2008 by 
reducing the level of peak operations and spreading flights throughout 
the day.[Footnote 30] During the summer of 2008, each of these 
airports experienced an increase in the number of arrivals and a 
decrease in the percentage of arrivals delayed. For example, the 
number of arrivals at JFK increased by 2 percent from the summer of 
2007 through the summer of 2008, while arrival delays decreased by 
about 5 percentage points. The effect of these limits in 2009 was 
likely less pronounced because these three airports experienced fewer 
flights as a result of the economic downturn. However, without these 
limits, the number of flights and delays might have increased in 2008 
given that airlines proposed to increase their schedules by 19 percent 
over 2007 levels.[Footnote 31] See appendix V for more information on 
how the limits were set and FAA's analysis of the effect of the limits 
at the three New York area airports for 2007, 2008, and 2009. 

* According to FAA, as of March 2010, 36 of the 77 operational and 
procedural initiatives identified by the New York ARC have been 
"completed," meaning that these procedures are in place and available 
for use.[Footnote 32] However, as we reported in our July 2008 
testimony, operational and procedural initiatives are designed to be 
used only in certain situations. Furthermore, although some of the 
procedures are available for use, they are not currently being used by 
the airlines, because some of the procedures were designed to reduce 
delays when the airports were handling more flights and experiencing 
higher levels of delay. For example, airlines have opted not to use 
one procedure that involves routing aircraft around the New York 
airports, which lengthens the route and could increase the airlines' 
fuel and crew costs. According to FAA officials, airlines have opted 
not to use this procedure, not only because of these additional costs, 
but also because delays are down with the current reduction in 
flights, making it unnecessary. 

* FAA has also implemented various systemwide actions that may have 
had some effect in reducing delays. For example, in 2007, FAA 
implemented the adaptive compression tool--which identifies unused 
arrival slots at airports that are due to FAA's traffic management 
initiatives, such as initiatives that delay aircraft on the ground, 
and shifts new flights into these otherwise unused slots. FAA 
estimated that this tool reduced delays and saved airlines $27 million 
in 2007. See appendix VI for additional information on DOT's and FAA's 
actions to reduce delays at locations across the national airspace 
system. 

Although Delays Have Decreased since 2007, Some Airports Still 
Experienced Substantial Delays: 

Despite fewer delayed flights since 2007, some airports still 
experienced substantial delays in 2009, according to FAA's ASPM data. 
For example, five airports--Newark, LaGuardia, Atlanta, JFK, and San 
Francisco--had at least a quarter of their arrivals delayed in 2009 
(figure 6). In addition, these delayed arrivals had average delay 
times of almost an hour or more. Excluding the 10 airports with the 
highest percentage of delayed flights, the remaining OEP airports had 
fewer than one in five arrivals delayed, with average delay times of 
about 53 minutes. 

Figure 6: Ten Airports with the Highest Percentage of Delayed Arrivals 
and Average Delay Minutes for Delayed Arrivals, 2009: 

[Refer to PDF for image: U.S. map and associated data] 

Airport name and code: Newark (EWK); 
Delayed: 31.7%; 
Average delay: 73.0 minutes. 

Airport name and code: LaGuardia (LGA); 
Delayed: 28.3%; 
Average delay: 61.3 minutes. 

Airport name and code: Atlanta (ATL); 
Delayed: 26.5%; 
Average delay: 57.0 minutes. 

Airport name and code: John F. Kennedy (JFK); 
Delayed: 25.6%; 
Average delay: 62.2 minutes. 

Airport name and code: San Francisco (SFO); 
Delayed: 25.1%; 
Average delay: 61.6 minutes. 

Airport name and code: Miami (MIA); 
Delayed: 24.7%; 
Average delay: 57.5 minutes. 

Airport name and code: Philadelphia (PHL); 
Delayed: 24.4%; 
Average delay: 58.7 minutes. 

Airport name and code: Boston (BOS); 
Delayed: 21.8%; 
Average delay: 59.1 minutes. 

Airport name and code: Fort Lauderdale (FLL); 
Delayed: 21.4%; 
Average delay: 50.4 minutes. 

Airport name and code: Minneapolis (NSP); 
Delayed: 20.2%; 
Average delay: 53.8 minutes. 

Airport name and code: Other OEP airports; 
Delayed: 17.7%; 
Average delay: 52.8 minutes. 

Sources: GAO analysis of ASPM data; Map Resources (map). 

[End of figure] 

The 10 airports with the highest percentage of delayed flights 
generally had more delays associated with the national aviation system 
than other OEP airports, according to ASQP data.[Footnote 33] For 
example, over 70 percent of Newark's delays were reported as national 
aviation system delays, which refer to a broad set of circumstances 
affecting airport operations, heavy traffic volume, and air traffic 
control, including nonextreme weather conditions such as wind or fog 
(figure 7). In addition, these 10 airports accounted for about half of 
all the reported national airspace system delays for the 34 OEP 
airports in 2009, according to DOT data. See appendix IV for airline- 
reported sources of delay for delayed and canceled flights for the 34 
OEP airports. 

Figure 7: Airline-Reported Delay Causes for the 10 Most Delayed 
Airports, 2009: 

[Refer to PDF for image: stacked vertical bar graph] 

Airport (code): Newark (EWR); 	
National aviation system delays: 72%; 
Late arriving aircraft: 16%; 
Airline delays: 9%; 
Extreme weather delays: 3%. 

Airport (code): LaGuardia (LGA); 
National aviation system delays: 58%; 
Late arriving aircraft: 19%; 
Airline delays: 16%; 
Extreme weather delays: 7%. 

Airport (code): John F. Kennedy (JFK); 
National aviation system delays: 50%; 
Late arriving aircraft: 22%; 
Airline delays: 23%; 
Extreme weather delays: 5%. 

Airport (code): San Francisco (SFO); 
National aviation system delays: 50%; 
Late arriving aircraft: 31%; 
Airline delays: 16%; 
Extreme weather delays: 3%. 

Airport (code): Philadelphia (PHL); 
National aviation system delays: 48.65	
Late arriving aircraft: 25.84	
Airline delays: 18.07	
Extreme weather delays: 7.37 

Airport (code): Boston (BOS); 
National aviation system delays: 42%; 
Late arriving aircraft: 30%; 
Airline delays: 23%; 
Extreme weather delays: 5%. 

Airport (code): Atlanta (ATL); 
National aviation system delays: 41%; 
Late arriving aircraft: 37%; 
Airline delays: 19%; 
Extreme weather delays: 3%. 

Airport (code): Minneapolis-St. Paul (MSP); 
National aviation system delays: 36%; 
Late arriving aircraft: 28%; 
Airline delays: 29%; 
Extreme weather delays: 7%. 

Airport (code): Fort Lauderdale (FLL); 
National aviation system delays: 26%; 
Late arriving aircraft: 40%; 
Airline delays: 30%; 
Extreme weather delays: 4%. 

Airport (code): Miami (MIA); 
National aviation system delays: 25%; 
Late arriving aircraft: 37%; 
Airline delays: 33%; 
Extreme weather delays: 5%. 

Airport (code): Other OEP Airports; 
National aviation system delays: 27%; 
Late arriving aircraft: 39%; 
Airline delays: 29%; 
Extreme weather delays: 5%. 

Extreme weather includes serious weather conditions that prevent the 
operation of a flight. Examples of this kind of weather include 
tornadoes, snowstorms, and hurricanes. 

Airline delays include any delay or cancellation that was within the 
control of the airlines, such as aircraft cleaning, baggage loading, 
crew issues, or maintenance. 

Late-arriving aircraft means a previous flight using the same aircraft 
arrived late, causing the subsequent flight to depart late. 

National aviation system delays and cancellations refer to a broad set 
of circumstances affecting airport operations, heavy traffic volume, 
and air traffic control. This includes any nonextreme weather 
condition that slows the operation of the system, such as wind or fog, 
but does not prevent flying. 

Source: GAO analysis of ASQP data. 

Note: Security delays do not show up on this graphic because they make 
up less than 1 percent of the delays at these airports. 

[End of figure] 

The high percentage of national aviation system delays at these 
airports likely reflects that these airports are more sensitive to 
changes in airport capacity because they frequently operate near or 
exceed their available capacity. For example, the DOT Inspector 
General reported that at Newark, LaGuardia, JFK, and Philadelphia, 
airlines scheduled flights above the average capacity in optimal 
conditions at these airports in the summer of 2007.[Footnote 34] In 
further examining the relationship between the level of delay and the 
relationship of scheduled flights to an airport's available capacity, 
we selected the 4 airports with the highest percentage of delayed 
flights--Newark, LaGuardia, JFK, and Atlanta--along with 2 airports 
that are among the 34 OEP airports with the lowest percentage of 
delayed flights--Chicago Midway and Lambert-St. Louis International 
(St. Louis)--and analyzed data on the number of scheduled flights and 
available capacity at these 6 airports. We found that all 4 of the 
delay-prone airports had flights scheduled above the airports' 
capacity levels for at least 4 hours of the day, while the 2 airports 
with lower levels of delay never had the number of scheduled flights 
exceeding capacity.[Footnote 35] Operating close to capacity becomes 
especially problematic when weather conditions temporarily diminish 
the capacity at an airport. In particular, while flights to and from 
an airport operating close to or exceeding capacity might become very 
delayed in inclement weather conditions, flights to and from another 
airport that has unused capacity may not be delayed by a similar 
weather event. 

Seven Airports Are the Source of about 80 Percent of All Departure 
Delays Captured in FAA's OPSNET: 

While the flight delay data from DOT and FAA data sources previously 
discussed serve as the primary source of air travel information for 
consumers, OPSNET helps the agency understand which FAA facilities are 
experiencing delays, why the delays are occurring (e.g., weather or 
heavy traffic volume), and uniquely, which facilities are the source 
of that delay. Unlike the other databases, which measure delays 
against airline schedules, OPSNET database collects data on delays 
that occur solely while flights are under FAA control.[Footnote 36] 
For example, a flight would be recorded as delayed in OPSNET if it is 
held on the ground at the departure airport for more than 15 minutes 
because of an FAA facility instituting a traffic management initiative 
in response to weather conditions, increased traffic volume, or other 
circumstances. FAA measures delays within the air traffic control 
system to assess its performance because an inefficient air traffic 
control system contributes to higher levels of delayed flights. As 
figure 8 shows, many of the delay-prone airports that we identified 
earlier in the report based on our analysis of arrival delays also 
experience the most departure delays, according to OPSNET. In OPSNET 
terminology, these delays are called occurred-at delays because they 
represent delays that happened at the given airport. 

Figure 8: Percentage of Departures That Were Delayed According to 
OPSNET, 34 OEP Airports, 2009: 

[Refer to PDF for image: vertical bar graph] 

Airport code: JFK; 
Percentage of departures that were delayed: 13.8%. 

Airport code: EWR; 
Percentage of departures that were delayed: 12.7%. 

Airport code: LGA; 
Percentage of departures that were delayed: 10.8%. 

Airport code: ATL; 
Percentage of departures that were delayed: 10.2%. 

Airport code: PHL; 
Percentage of departures that were delayed: 7%. 

Airport code: IAH; 
Percentage of departures that were delayed: 6.4%. 

Airport code: DCA; 
Percentage of departures that were delayed: 5.7%. 

Airport code: CLT; 
Percentage of departures that were delayed: 5.4%. 

Airport code: ORD; 
Percentage of departures that were delayed: 4.2%. 

Airport code: FLL; 
Percentage of departures that were delayed: 4.2%. 

Airport code: PIT; 
Percentage of departures that were delayed: 4.1%. 

Airport code: IAD; 
Percentage of departures that were delayed: 3.9%. 

Airport code: BWI; 
Percentage of departures that were delayed: 3.6%. 

Airport code: MCO; 
Percentage of departures that were delayed: 2.9%. 

Airport code: CVG; 
Percentage of departures that were delayed: 3.1%. 

Airport code: BOS; 
Percentage of departures that were delayed: 3.1%. 

Airport code: DTW; 
Percentage of departures that were delayed: 2.9%. 

Airport code: CLE; 
Percentage of departures that were delayed: 2.8%. 

Airport code: PHX; 
Percentage of departures that were delayed: 2.7%. 

Airport code: LAS; 
Percentage of departures that were delayed: 2.7%. 

Airport code: STL; 
Percentage of departures that were delayed: 2.6%. 

Airport code: DFW; 
Percentage of departures that were delayed: 2.6%. 

Airport code: MSP; 
Percentage of departures that were delayed: 2.4%. 

Airport code: SAN; 
Percentage of departures that were delayed: 2.3%. 

Airport code: MDW; 
Percentage of departures that were delayed: 2.2%. 

Airport code: MIA; 
Percentage of departures that were delayed: 2.2%. 

Airport code: TPA; 
Percentage of departures that were delayed: 2%. 

Airport code: SFO; 
Percentage of departures that were delayed: 1.8%. 

Airport code: LAX; 
Percentage of departures that were delayed: 1.6%. 

Airport code: MEM; 
Percentage of departures that were delayed: 1.4%. 

Airport code: DEN; 
Percentage of departures that were delayed: 1.4%. 

Airport code: SEA; 
Percentage of departures that were delayed: 1.2%. 

Airport code: SLC; 
Percentage of departures that were delayed: 1.1%. 

Airport code: PDX; 
Percentage of departures that were delayed: 0.8%. 

Source: GAO’s analysis of OPSNET data. 

Note: 
JFK = New York John F. Kennedy International, 
EWR = Newark Liberty International, 
LGA = New York LaGuardia, 
ATL = Atlanta Hartsfield International, 
PHL = Philadelphia International, 
IAH = George Bush Intercontinental, 
DCA = Ronald Reagan Washington National, 
CLT = Charlotte/Douglas International, 
ORD = Chicago O'Hare International, 
FLL = Fort Lauderdale-Hollywood International, 
PIT = Greater Pittsburgh International, 
IAD = Washington Dulles International, 
BWI = Baltimore-Washington International, 
MCO = Orlando International, 
CVG = Cincinnati-Northern Kentucky, 
BOS = Boston Logan International, 
DTW = Detroit Metro Wayne County, 
CLE = Cleveland-Hopkins International, 
PHX = Phoenix Sky Harbor International, 
LAS = Las Vegas McCarran International, 
STL = Lambert St. Louis International, 
DFW = Dallas-Fort Worth International, 
MSP = Minneapolis-St Paul International, 
SAN = San Diego International Lindbergh, 
MDW = Chicago Midway, 
MIA = Miami International, 
TPA = Tampa International, 
SFO = San Francisco International, 
LAX = Los Angeles International, 
MEM = Memphis International, 
DEN = Denver International, 
SEA = Seattle-Tacoma International, 
SLC = Salt Lake City International, 
PDX = Portland International. 

[End of figure] 

In addition to capturing where the delay occurred (as shown above), 
OPSNET provides information on what facility the delay was attributed 
to--that is, which facility instituted a traffic management initiative 
that resulted in flights being delayed. If, for example, a flight 
departing Atlanta was delayed because of weather problems in Atlanta, 
Atlanta would be recorded as both the occurred-at facility and the 
attributed-to facility in OPSNET. However, if fog in San Francisco 
delays a flight leaving Minneapolis bound for San Francisco, 
Minneapolis is the occurred-at facility, but San Francisco is the 
attributed-to facility. This concept of assigning attribution for 
delays is different than the notion of "propagated delay," in which a 
delayed flight early in the day may cause delays to flights later in 
the day because of a late-arriving aircraft or crew. Instead, delay 
that is attributed to a facility in OPSNET relates only to a given 
flight segment and is determined to be associated with the airport or 
other air traffic control facility that had a traffic management 
initiative in place that held flights at a particular location. 

As figure 9 shows, almost half--49 percent--of all departure delays 
occurring at the 34 OEP airports were attributed to just 3 airports-- 
Atlanta, Newark, and La Guardia, according our analysis of OPSNET. 
[Footnote 37] However, these 3 airports accounted for only 13 percent 
of departures among these 34 airports in 2009. 

Figure 9: Percentage of Total Departures and Attributed-To Delays, 34 
OEP Airports, 2009: 

[Refer to PDF for image: vertical bar graph] 

Airport code: ATL; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 20.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
7.2%. 

Airport code: EWR; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 17.2%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.1%. 

Airport code: LGA; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 11.8%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.7%. 

Airport code: PHL; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 8.3%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.5%. 

Airport code: ORD; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 7.5%; 
Percentage of departures at this facility among the 34 OEP airports: 
6.2%. 

Airport code: JFK; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 7.4%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.2%. 

Airport code: SFO; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 5.5%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.8%. 

Airport code: CLT; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 4.5%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.8%. 

Airport code: IAH; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 3.5%; 
Percentage of departures at this facility among the 34 OEP airports: 
4%. 

Airport code: MSP; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 2.5%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.2%. 

Airport code: BOS; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 2.4%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.7%. 

Airport code: LAS; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 1.8%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.8%. 

Airport code: PHX; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 1.3%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.4%. 

Airport code: DFW; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 1.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
4.8%. 

Airport code: DEN; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 1.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
4.6%. 

Airport code: DTW; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 1%; 
Percentage of departures at this facility among the 34 OEP airports: 
3.2%. 

Airport code: IAD; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.4%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.7%. 

Airport code: SLC; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.3%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.8%. 

Airport code: FLL; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.3%; 
Percentage of departures at this facility among the 34 OEP airports: 
2%. 

Airport code: DCA; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.3%; 
Percentage of departures at this facility among the 34 OEP airports: 
2%. 

Airport code: MIA; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.2%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.6%. 

Airport code: MDW; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.2%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.8%. 

Airport code: MEM; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.2%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.5%. 

Airport code: SEA; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.2%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.4%. 

Airport code: SAN; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.5%. 

Airport code: BWI; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
2%. 

Airport code: LAX; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
4.1%. 

Airport code: CVG; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.7%. 

Airport code: PDX; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0.1%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.7%. 

Airport code: CLE; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.5%. 

Airport code: TPA; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.5%. 

Airport code: MCO; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0%; 
Percentage of departures at this facility among the 34 OEP airports: 
2.3%. 

Airport code: STL; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.6%. 

Airport code: PIT; 
Percentage of departure delays among the 34 OEP airports attributed to 
this facility: 0%; 
Percentage of departures at this facility among the 34 OEP airports: 
1.1%. 

Source: GAO analysis of OPSNET data. 

Notes: 

This graphic represents the percentage of total departures and delayed 
departures each airport tower handled in 2009. We excluded each 
airport's TRACON because TRACON operations include departures, 
arrivals, and overflights. 

ATL = Atlanta Hartsfield International, 
EWR = Newark Liberty International, 
LGA = New York LaGuardia, 
PHL = Philadelphia International, 
ORD = Chicago O'Hare International, 
JFK = New York John F. Kennedy International, 
SFO = San Francisco International, 
CLT = Charlotte/Douglas International, 
IAH = George Bush Intercontinental, 
MSP = Minneapolis-St Paul International, 
BOS = Boston Logan International, 
LAS = Las Vegas McCarran International, 
PHX = Phoenix Sky Harbor International, 
DFW = Dallas-Fort Worth International, 
DEN = Denver International, 
DTW = Detroit Metro Wayne County, 
IAD = Washington Dulles International, 
SLC = Salt Lake City International, 
FLL = Fort Lauderdale-Hollywood International, 
DCA = Ronald Reagan Washington National, 
MIA = Miami International, 
MDW = Chicago Midway, 
MEM = Memphis International, 
SEA = Seattle-Tacoma International, 
SAN = San Diego International Lindbergh, 
BWI = Baltimore-Washington International, 
LAX = Los Angeles International, 
CVG = Cincinnati-Northern Kentucky, 
PDX = Portland International, 
CLE = Cleveland-Hopkins International, 
TPA = Tampa International, 
MCO = Orlando International, 
STL = Lambert St. Louis International, 
PIT = Greater Pittsburgh International. 

[End of figure] 

In addition, 7 airports and their associated TRACONs were the source 
of approximately 80 percent of all departure delays captured in OPSNET 
in 2009 (see figure 10).[Footnote 38] Figure 10 also shows that in the 
case of the combined New York airports as well as for 3 of the 4 
remaining airports (the exception is Atlanta), a majority of the 
departure delays that were attributed to these airports actually 
occurred at--or were experienced at--other airports. For example, 
Philadelphia was the source of over 26,000 delayed departures[Footnote 
39] throughout the national airspace system in 2009, but fewer than 
7,500 of these delays[Footnote 40] (or 28.2 percent) occurred at 
Philadelphia. Further analysis (see pie chart in figure 10) shows that 
for all of the departure delays among the 34 OEP airports that 
occurred at an airport other than the airport that generated the 
delay, 83 percent were attributed to these 7 airports. FAA has 
identified these same 7 airports as among the most delayed airports in 
the system in need of further monitoring for possible changes in 
airline schedules and potential delays--a process that we discuss 
later in this report. 

Figure 10: Total Delays within the Air Traffic Control System 
Attributed to Each OEP Airport and Where the Delay Occurred, 2009: 

[Refer to PDF for image: illustration including tables and pie-chart] 

Percentage of delayed departures attributed to each airport: 
New York area (Newark, John F. Kennedy, and LaGuardia): 41.2%; 
Philadelphia: 7.6%; 
Chicago O’Hare: 6.9%; 
San Francisco: 5.1%; 
Other OEP airports: 20.7%. 

Where the delay occurred: 
New York (EWR, JFK, and LGA): 
These airports: 26.2%; 
Other airports in the system: 73.8%. 

ATL: 
This airport: 53.8%; 
Other airports in the system: 46.2%. 

PHL: 
This airport: 28.2%; 
Other airports in the system: 71.8%. 

ORD: 
This airport: 28.4%; 
Other airports in the system: 71.6%. 

SFO: 
This airport: 10.1%; 
Other airports in the system: 89.9%. 

Other OEP airports: 
These airports: 48.4%; 
Other airports in the system: 51.6%. 

Source of delays occurring at another airport: 
New York area (EWR, JFK, and LGA): 47%; 
Other OEP airports: 16.6%; 
ATL: 13.3%; 
PHL: 8.4%; 
ORD: 7.7%; 
SFO: 7.0%. 

Source: GAO analysis of OPSNET data. 

Notes: 

Each airport includes data from its corresponding TRACON. 

EWR = Newark Liberty International, 
JFK = New York John F. Kennedy International, 
LGA = New York LaGuardia, 
ATL = Atlanta Hartsfield International, 
PHL = Philadelphia International, 
ORD = Chicago O'Hare International, 
SFO = San Francisco International. 

[End of figure] 

Actions Could Reduce Delays, but FAA Lacks Airport-Specific On-Time 
Performance Targets, Limiting Its Ability to Prioritize Actions and 
Demonstrate Benefits: 

FAA's Actions to Reduce Delays Are Generally Being Implemented at the 
Most Congested Airports, but Many Actions Face Implementation 
Challenges: 

FAA's actions have the potential to reduce delays in the next 2 to 3 
years and are generally being implemented at airports that experience 
and contribute substantial delays to the system, including the 7 
airports that are the source of a majority of the delays in the system 
(Newark, LaGuardia, Atlanta, JFK, Philadelphia, Chicago O'Hare, and 
San Francisco). While FAA's long-term solution to expanding capacity 
and reducing delays is NextGen improvements that will not be fully 
implemented until 2025, we used FAA's Flight Plan and NextGen 
Implementation Plan to identify several actions that are slated to be 
implemented in the next 2 to 3 years, have the potential to help meet 
short-term capacity needs, and improve the operational performance of 
the U.S. aviation system. These actions include implementing near-term 
elements of NextGen, constructing runways, implementing a new airspace 
structure for the airports serving the New York/New 
Jersey/Philadelphia metropolitan area,[Footnote 41] and revising air 
traffic control procedures.[Footnote 42] More detailed information on 
the actions and their locations can be found in appendix VI. According 
to FAA, the purpose of many of these actions is not only to reduce 
delays, but just as importantly, they can also improve safety, 
increase capacity, and reduce fuel burn. 

Many of the actions for reducing delays over the next 2 to 3 years are 
being implemented at some of the most congested airports in the 
system. For example, 

* Actions that FAA has in place or planned for the New York area 
airports--such as the New York ARC initiatives, the New York/New 
Jersey/Philadelphia airspace redesign, and hourly schedule limits--are 
being implemented to help address widespread delays at the congested 
New York airports. The remaining ARC initiatives and other actions to 
reduce delays at the New York airports were recently incorporated into 
the New York Area Delay Reduction Plan, which FAA expects to update 
monthly. The agency continues to maintain the schedule limits, which 
were designed to limit airline overscheduling and limit delays in the 
New York area to below the levels experienced in summer 2007. 
Additionally, FAA issued an order in January 2009 outlining its plans 
to reduce the number of hourly scheduled flights at LaGuardia from 75 
to 71 through voluntary reductions and retirements of slots by the 
airlines.[Footnote 43] 

* FAA has also continued to implement various air traffic management 
improvements and begun implementation of NextGen procedures and 
technologies, many of which are expected to be implemented at the most 
congested airports. The RTCA NextGen Mid-Term Implementation Task 
Force recommended that FAA target key airports when implementing 
NextGen capabilities between now and 2018. FAA used these 
recommendations to help develop its 2010 NextGen Implementation Plan, 
which includes actions to be implemented in the next 2 to 3 years, 
including additional Area Navigation (RNAV) and Required Navigation 
Performance (RNP) procedures, often called performance-based 
navigation procedures.[Footnote 44] In response to the RTCA 
recommendations, FAA plans to focus on increasing the use of 
performance-based navigation at some of the key airports identified by 
the task force. According to FAA air traffic officials, an automated 
metering tool used to help manage arrival aircraft--Traffic Management 
Advisor (TMA)--has contributed to more efficient departure and arrival 
performance at several OEP airports, including Atlanta and Newark. To 
help reduce delays at San Francisco and other busy airports, FAA has 
also tested tailored arrival procedures, which allow the pilot to fly 
the most efficient descent into the arrival airport. 

* Over the next 2 to 3 years, Chicago O' Hare, JFK, Charlotte/Douglas 
International (Charlotte), and Portland International (Portland) will 
continue to pursue infrastructure projects to increase the capacity of 
their airports and surrounding airspace. Chicago O'Hare--one of the 
airports that contributes substantial delays to the national airspace 
system--is scheduled to open another new runway in 2012 that is 
expected to provide the airport with the potential to accommodate as 
many as 30,900 additional flights annually.[Footnote 45] At Charlotte, 
a new runway opened in February 2010 that has the potential to 
accommodate as many as 80,000 additional flights annually. Later this 
year, Portland is expected to complete a runway extension, although 
benefits for this project are not estimated. Airport infrastructure 
projects such as these will help reduce delays at these airports and 
should also help decrease delays elsewhere in the system.[Footnote 46] 

Many delay reduction actions face implementation challenges that may 
limit their ability to reduce delays in the next 2 to 3 years. For 
example, according to officials, one challenge FAA faces in 
implementing the remaining New York ARC initiatives is that airlines 
do not have a current need for or interest in using some of the 
procedures because of recent declines in air traffic. Implementation 
may be difficult for other air traffic management tools--such as TMA--
because, according to the DOT Inspector General, they represent a 
significant change in how air traffic controllers manage 
traffic.[Footnote 47] Effective training will be required to ensure 
air traffic managers and controllers become familiar with and gain 
confidence in newly automated functions. However, TMA has been 
deployed and is currently being used at many airports, including 
Newark, LaGuardia, and JFK. Some airline officials noted that TMA 
implementation has been beneficial, but there have been some 
implementation challenges because of the transition to an automated 
system. 

While introducing new RNAV and RNP procedures could help reduce delays 
in the next 2 to 3 years, as we have previously reported, developing 
these procedures in a timely manner is a challenge.[Footnote 48] In 
the New York area, for example, some of these procedures cannot be 
implemented until the New York/New Jersey/Philadelphia airspace 
redesign is completed, which is currently behind schedule. FAA did not 
fully account for future use of new technology such as RNAV in its 
analysis, so the New York/New Jersey/Philadelphia airspace redesign 
has to be completed in order to implement new performance-based 
navigation procedures in the study area.[Footnote 49] In addition, 
most procedures that FAA has implemented are overlays of existing 
routes rather than new procedures that allow more direct flights. 
Overlays can be deployed more quickly and do not involve an extensive 
environmental review, but they do not maximize the delay reduction 
benefits of RNAV and RNP. FAA's goals for RNAV and RNP focus on the 
number of procedures produced, not whether they are new routes or the 
extent to which they provide benefits or are used. For example, FAA 
believes that it can annually develop about 50 RNAV and RNP 
procedures, 50 RNAV routes, and 50 RNP approaches.[Footnote 50] Given 
that FAA plans to implement a total of 2,000 to 4,000 RNAV and RNP 
arrival and departure procedures alone, it is clear that only a 
limited number of new procedures--which could provide delay reduction 
benefits--will be implemented in the next 2 to 3 years. 

Implementation of NextGen also faces several challenges, including 
operating in a mixed equipage environment, addressing environmental 
issues, and changing FAA's culture. For example, it is difficult for 
air traffic controllers to manage aircraft equipped with varying 
NextGen capabilities, particularly in busy areas, because controllers 
would have to use different procedures depending on the level of 
equipage. It is also difficult for FAA to complete all the required 
environmental reviews quickly because any time an airspace redesign or 
new procedure changes the noise footprint around an airport, an 
environmental review is initiated under the National Environmental 
Policy Act (NEPA). FAA also faces cultural and organizational 
challenges in integrating and coordinating activities across multiple 
lines of business. Sustaining a high level of involvement and 
collaboration with stakeholders--including operators, air traffic 
controllers, and others--will also be necessary to ensure progress. 
More recently, software and other technical issues experienced at test 
sites have delayed systemwide implementation of core NextGen 
functionality. 

FAA Uses an On-Time Performance Target to Help Measure Performance and 
Analyzes Benefits of Some Delay Reduction Actions Under Way: 

FAA has various tools for measuring and analyzing how its actions 
might reduce delays, including establishing an on-time performance 
target, estimating delay reduction benefits for NextGen and some 
individual initiatives, and regularly monitoring system performance 
across the national airspace system and at individual airports. 

* FAA measures improvements in delays through its NAS on-time 
performance target: FAA established an 88 percent national airspace 
system (NAS) on-time arrival performance target to measure how its 
actions help meet its Flight Plan goal of increasing the reliability 
and on-time performance of the airlines. According to FAA, this 
performance target provides information on FAA's ability to provide 
air traffic control services to the airlines and is set based on 3 
years of historical trending data. Because DOT's ASQP data are used 
for this target and contain flight delays caused by incidents outside 
FAA's control--such as extreme weather or carrier-caused delay--FAA 
removes such delays not attributable to the agency to provide a more 
accurate method of measuring FAA's performance. [Footnote 51] Even 
with these modifications to the data, FAA notes that the actual 
measure can still be influenced by factors such as airline schedules 
or nonextreme weather. 

* FAA analyzes the delay reduction benefits of some actions: FAA has 
modeled and estimated total delay reduction benefits from NextGen. 
[Footnote 52] In addition to benefits from safety, fuel savings, and 
increased capacity, FAA estimates that, in aggregate, planned NextGen 
technologies--including the New York/New Jersey/Philadelphia airspace 
redesign and RNAV and RNP routes--and planned runway improvements will 
reduce delays by about 21 percent by 2019 as measured against doing 
nothing at all (figure 11).[Footnote 53] In particular, given the 
estimated growth in traffic, FAA estimates that NextGen and other 
planned efforts will keep delays from growing as fast as they would 
without them, but delays are still expected to grow from today's 
levels. According to FAA's model simulations, total delay minutes are 
predicted to double from current levels, even when assuming all 
planned NextGen and other runway improvements occur. At the airport 
level, FAA provided us with additional results from its simulations 
that suggest that, even after taking into consideration the benefits 
of new runways and NextGen technologies, flights at several airports 
may experience higher average delays per flight in 2020 than 
experienced today.[Footnote 54] 

Figure 11: FAA's Estimated Delay Benefits of NextGen: 

[Refer to PDF for image: multiple line graph] 

Annual total delay minutes (in millions): 

Fiscal year: 2009; 
Baseline case: 75 million minutes; 
Runways case: 75 million minutes; 
NextGen case: 75 million minutes. 

Fiscal year: 2010; 
Baseline case: 79 million minutes; 
Runways case: 78 million minutes; 
NextGen case: 78 million minutes. 

Fiscal year: 2011; 
Baseline case: 87 million minutes; 
Runways case: 85 million minutes; 
NextGen case: 84 million minutes. 

Fiscal year: 2012; 
Baseline case: 98 million minutes; 
Runways case: 96 million minutes; 
NextGen case: 93 million minutes. 

Fiscal year: 2013; 
Baseline case: 110 million minutes; 
Runways case: 108 million minutes; 
NextGen case: 104 million minutes. 

Fiscal year: 2014; 
Baseline case: 119 million minutes; 
Runways case: 116 million minutes; 
NextGen case: 102 million minutes. 

Fiscal year: 2015; 
Baseline case: 131 million minutes; 
Runways case: 129 million minutes; 
NextGen case: 108 million minutes. 

Fiscal year: 2016; 
Baseline case: 147 million minutes; 
Runways case: 143 million minutes; 
NextGen case: 119 million minutes. 

Fiscal year: 2017; 
Baseline case: 160 million minutes; 
Runways case: 150 million minutes; 
NextGen case: 126 million minutes. 

Fiscal year: 2018; 
Baseline case: 178 million minutes; 
Runways case: 167 million minutes; 
NextGen case: 141 million minutes. 

Fiscal year: 2019; 
Baseline case: 198 million minutes; 
Runways case: 187 million minutes; 
NextGen case: 156 million minutes. 

Source: FAA. 

Note: The baseline case estimates the delays that may occur if no 
improvements are made to the system. The runways case estimates the 
delays that may occur if only runway improvements are made over the 
next 10 years, but no NextGen air traffic management improvements. The 
NextGen case estimates the delays that may occur if planned runway 
improvements and NextGen technologies and procedures are implemented 
over the next 10 years. FAA uses a set of rules to produce feasible 
schedules for modeling NextGen benefits because without doing so, an 
FAA official told us, demand projections would not realistically 
reflect anticipated airport infrastructure constraints. 

[End of figure] 

FAA has also analyzed delay reduction benefits for elements of some 
major projects and individual actions, though we did not verify or 
evaluate these analyses or estimates. For example, postimplementation 
analysis for the first phase of the New York/New Jersey/Philadelphia 
airspace redesign showed that both Newark and Philadelphia airports 
experienced increases in the number of departures during times when 
the new departure headings were used, resulting in an estimated 
decrease of almost 1 minute of taxi time and a 2.5 percent decrease in 
the time between when the aircraft pushes back from the gate to when 
it takes off from the airport--which is referred to as "out to off 
time"--during the morning departure push at Newark. FAA also assessed 
capacity and delay reduction benefits for some air traffic management 
improvements. For example, FAA estimates that the implementation of 
TMA improved FAA's ability to manage aircraft, resulting in capacity 
increases of 3 to 5 percent. As part of the review process for the New 
York ARC initiatives, FAA officials selected some of the ongoing and 
completed initiatives for further analysis based on their potential to 
reduce delays. For example, FAA conducted a study of the simultaneous 
instrument approaches at JFK that showed an increase in arrival 
capacity of 12 flights per hour.[Footnote 55] According to FAA 
officials, it is difficult to isolate the overall benefit of an 
individual initiative given the complexity of assessing all the 
actions in place and all of the factors affecting the system at any 
given time. 

* FAA monitors system performance: FAA also monitors airport and 
system delays using tools, such as targeted analysis and performance 
dashboards, that track operational performance on a daily basis. This 
routine monitoring allows officials to try to assess how a given event 
may have affected performance. FAA officials recently added data to 
its dashboards to enable users to compare current performance with 
that for previous days, months, or years and to provide additional 
insight on performance trends. Also, FAA recently began to implement a 
process for monitoring airport performance. In response to peak summer 
delays in 2007, FAA officials began using airline schedules to 
estimate delay trends at the OEP airports and identify airports that 
may experience significant delays in the next 6 to 12 months. If an 
airport is expected to experience significant delays--that is, 
aircraft waiting to depart for more than 5 minutes--FAA would then 
evaluate whether a congestion action team should be formed to develop 
actions in response to these potential delays. However, because of the 
recent decline in the number of flights systemwide, FAA has yet to 
take any new actions based on this monitoring. 

FAA's Use of Average On-Time Performance Masks Variations in Airport 
Performance and Limits FAA's Ability to Prioritize Its Actions to 
Reduce Delays: 

Although FAA's target of 88 percent on-time arrival performance 
provides a measure of the agency's overall goal to provide efficient 
air traffic control services, it masks the wide variation in airport 
performance, making it difficult to understand how individual airport 
performance relates to the overall target. For example, in fiscal year 
2009, Newark had an on-time arrival rate of only 72 percent, while St. 
Louis easily exceeded the target with 95 percent on-time performance. 
Despite this variability in performance, FAA has not established 
airport-specific targets for on-time performance. FAA officials noted 
that they are trying to develop airport-specific on-time performance 
targets, but efforts in developing these targets are in the very early 
stages, and they do not currently have plans to make these targets 
publicly available or hold FAA officials at the local airport or 
national level accountable for achieving these targets. 

The absence of performance targets for individual airports hinders 
FAA, aviation stakeholders, and the public from understanding a 
desired level of on-time performance for individual airports and 
results in FAA lacking a performance standard by which it can 
prioritize and demonstrate how its actions reduce delays at the most 
congested airports and throughout the system. For example, as 
previously noted, FAA's implementation of new departure headings 
resulted in performance improvements at Philadelphia and Newark, 
according to the MITRE analysis.[Footnote 56] Yet those improvements 
lack a performance standard against which FAA might prioritize its 
actions and determine if the improvements helped meet or exceed, or 
still fall short of, the overall targeted level of performance for 
these airports or how they affected the overall on-time performance 
goal. For example, reducing delays at the airports that currently 
impose approximately 80 percent of all departure delays within the air 
traffic control system could not only have a measurable benefit at 
these airports, but could also improve performance of the overall 
national airspace system. 

Furthermore, although FAA's analyses of delay reduction benefits 
demonstrate improvements at various airports, it remains unclear 
whether further actions are required to achieve a targeted level of 
performance at these airports since targeted levels of airport 
performance have not been established. As part of its NextGen Mid-Term 
Implementation Task Force recommendations, RTCA is encouraging FAA to 
move away from traditional national deployments of new technologies to 
an airport-centric approach that deploys solutions at key airports and 
for large metropolitan areas where problems with congestion and delay 
are most acute. Airport-specific performance targets could help in 
measuring the extent to which FAA's airport-focused actions are 
helping to improve performance or whether additional actions are 
needed to address delays at the most congested airports. Moreover, 
although NextGen will keep delays at many airports from getting worse 
than would be expected without NextGen, FAA's NextGen modeling 
indicates that even if all ongoing and planned NextGen technologies 
are implemented, a few airports, such as Atlanta, Washington Dulles, 
and possibly Philadelphia, may not be able to meet the projected 
increases in demand, and if market forces do not dampen that demand, 
additional actions may be required at these airports. However, without 
airport-specific targets, FAA cannot determine what additional actions 
might be required to achieve a targeted level of performance at these 
airports. 

Conclusion: 

Over the next 2 to 3 years, FAA has numerous actions planned or under 
way that are expected to increase capacity and improve the performance 
of the overall aviation system. Although these actions may reduce 
delays and help FAA achieve its overall on-time performance goal, 
FAA's ability to prioritize these actions and communicate their 
benefits is inhibited by the absence of individual airport on-time 
performance targets. Identifying performance targets for individual 
airports and how these targets relate to the overall agency goal will 
provide a standard by which FAA can measure and prioritize its actions 
to reduce delays at these airports and overall. This is particularly 
important in understanding the extent to which FAA's actions are 
addressing delays at the 7 airports--Newark, LaGuardia, Atlanta, JFK, 
San Francisco, Chicago O'Hare, and Philadelphia--that are currently 
responsible for about 80 percent of the delays across the air traffic 
control system. Although airport-specific on-time performance targets 
should not be the only measure of FAA's performance in reducing delays 
in the system, by setting these targets, FAA may be motivated to 
better focus its actions at these airports, resulting in reduced 
delays not only at these airports but also at other airports in the 
national airspace system. Airport-specific goals would also help FAA 
better communicate how actions at the airport and national levels 
contribute to the agency's overall goals, improve airport performance, 
and demonstrate how its actions are affecting delays. Additionally, 
even with NextGen, delays at some of the most congested airports are 
expected to continue and could get worse, requiring FAA to consider 
additional policy actions to maintain airport performance. Airport-
specific goals could help FAA identify and communicate what additional 
actions might be required to achieve a targeted level of performance 
at these airports. 

Recommendation for Executive Action: 

We recommend that the Secretary of Transportation direct the 
Administrator of FAA to develop and make public airport-specific on- 
time performance targets, particularly for the most congested airports 
that impose delays throughout the air traffic control system, to 
better prioritize FAA's actions to reduce delays and demonstrate 
benefits of those actions. 

Agency Comments and Our Evaluation: 

We provided a draft of this report to DOT for its review and comment. 
DOT and FAA officials provided technical comments that we incorporated 
as appropriate. In addition, in e-mailed comments, an FAA official 
reiterated that the agency has been working to develop and implement 
airport-specific performance targets, but that this process remains 
ongoing given the complex nature of compiling historical data and 
airport-specific performance information to create baseline targets. 
The official also noted that airport-specific on-time performance 
targets are one of the many tools that FAA can use to manage and 
measure delays at the airport level and systemwide and that the agency 
continues to identify ways to improve how it measures performance. For 
example, FAA plans to use new radar and airport surface detection data 
to help refine its causal delay data. While we agree that these 
measures could help FAA further understand delays, we continue to 
believe that airport-specific on-time performance targets could help 
FAA demonstrate how its actions are affecting delays at individual 
airports and throughout the national airspace system, but they could 
also help FAA, aviation stakeholders, and the public understand the 
desired level of airport performance. Furthermore, establishing 
airport-specific targets in addition to the agency's overall on-time 
performance target would help FAA focus its actions on those airports 
where improvements could result in the greatest impact and communicate 
to stakeholders how its actions relate to its goals. 

We are sending copies of this report to the Secretary of 
Transportation and the Administrator of the Federal Aviation 
Administration. In addition, the report will be available at no charge 
on the GAO Web site at [hyperlink, http://www.gao.gov]. If you or your 
staff have any questions concerning this report, please call me at 
(202) 512-2834 or flemings@gao.gov. Contact points for our Offices of 
Congressional Relations and Public Affairs may be found on the last 
page of this report. Key contributors to this report are listed in 
appendix VII. 

Signed by: 

Susan Fleming: 
Director, Physical Infrastructure Issues: 

[End of section] 

Appendix I: Objectives, Scope, and Methodology: 

In this report, we examined the extent to which (1) delays in the U.S. 
national aviation system have changed since 2007 and the factors 
contributing to these changes, and (2) actions by the Department of 
Transportation (DOT) and the Federal Aviation Administration (FAA) are 
expected to reduce delays in the next 2 to 3 years. 

To determine how delays have changed, we analyzed DOT and FAA data on 
U.S. passenger airline flight delays by airport and for the entire 
aviation system through 2009. Using DOT's Airline Service Quality 
Performance (ASQP) data, we analyzed systemwide trends in flight 
delays, including cancellations, diversions, long tarmac delays, and 
average delay minutes, for calendar years 2000 through 2009. Using 
FAA's Aviation System Performance Metrics (ASPM) data, we analyzed 
airport-specific trends in the number of total flights, delayed 
flights, and delay time for 34 of the 35 airports in FAA's Operational 
Evolution Partnership (OEP) program for calendar years 2007 through 
2009.[Footnote 57] We focused on these 34 OEP airports because they 
serve major metropolitan areas located in the continental United 
States and handled more than 70 percent of passengers in the system in 
2008; additionally, much of the current delays in air traffic can be 
traced to inadequate capacity relative to demand at these airports, 
according to FAA.[Footnote 58] We also analyzed DOT's ASQP data on 
airline-reported sources of delayed and canceled flights for these 34 
airports for calendar year 2009. 

To assess the extent to which these 34 airports experienced and 
contributed delays to the aviation system, we analyzed calendar year 
2009 data from FAA's Operations Network (OPSNET), which measures 
departure delays, airborne delays, and delays resulting from traffic 
management initiatives taken by FAA in response to weather conditions, 
increased traffic volume, runway conditions, equipment outages, and 
other affecting conditions. Our analysis included data from the OEP 
airports (excluding Honolulu) and their associated terminal radar 
approach control facilities (TRACON).[Footnote 59] Since 16 location 
identifiers are used for a combination of airports and TRACONs, 
resulting in combined data, we worked with FAA to determine how to 
identify the number of departures and departure delays to attribute to 
each individual airport and TRACON in our universe. To separate out 
these data, we examined the different categories of OPSNET delays: 
departure delays (flights incurring a delay at the origin airport 
prior to departure), airborne delays (flights held en route), and two 
categories of traffic management delays--delays occurring at one 
facility resulting from a traffic management initiative instituted by 
another facility ("traffic management from" delays) and delays charged 
to the facility instituting the traffic management initiative, which 
may occur at another facility in the system ("traffic management to" 
delays). Since TRACONs handle airborne flights only and airports 
handle flights preparing for takeoff or landing, we allocated all 
airborne delays to the TRACONs and all departure and traffic 
management from delays to the airport for these combined facilities. 
In separating out the traffic management to delays, we allocated all 
of these delays to the OEP airport, unless the delay occurred at 
another airport associated with that TRACON--in which case, we 
allocated those delays to the TRACON.[Footnote 60] Our analysis 
focused on departures, departure delays, and both categories of 
traffic management delays because the majority of delays recorded in 
OPSNET occur before an aircraft takes off from an airport and 
therefore are captured in these delay categories. 

Once we separated the delay for each air traffic control tower and 
TRACON, we calculated the following measures for the facilities in our 
universe: the number of departures at a facility as a percentage of 
the total; percentage of delayed departures occurring at each 
facility; and percentage of delayed departures charged, or attributed 
to each facility and where that delay occurred. Our analysis of OSPNET 
includes only calendar year 2009 because in recent years, FAA has made 
changes in how data are collected for OPSNET, including automating the 
collection of its data in fiscal year 2008 and capturing additional 
delay categories in fiscal year 2009, making it difficult to do year- 
over-year comparisons of these data. 

To assess the reliability of ASQP, ASPM, and OPSNET data, we (1) 
reviewed existing documentation related to the data sources, (2) 
electronically tested the data to identify obvious problems with 
completeness or accuracy, and (3) interviewed knowledgeable agency 
officials about the data. We determined that the data were 
sufficiently reliable for the purposes of this report. 

To determine the factors affecting changes in flight delays since 
2007, we reviewed relevant FAA reports; interviewed DOT, FAA, airport, 
and airline officials and industry experts; and examined estimated 
delay reduction benefits of actions, when available. To understand the 
relationship between the number of flights and delays, we performed a 
simple correlation analysis between the number of monthly arrivals and 
delayed arrivals from calendar years 2000 through 2009 for the OEP 
airports (excluding Honolulu). See appendix III for additional 
information on this analysis.[Footnote 61] To determine the extent to 
which DOT's and FAA's actions reduced delays since 2007, we reviewed 
FAA analysis of estimated delay reduction benefits of its actions, 
including runway projects and other capacity improvements, and 
interviewed agency officials about these analyses. Additionally, using 
FAA data on Chicago O'Hare's called rate (a measure of capacity 
reflecting the number of aircraft that an airport can accommodate 
within a 15-minute period), we determined the extent to which capacity 
had increased after the new runway was opened. To assess the effect of 
the hourly limits on scheduled arrivals and departures at LaGuardia, 
John F. Kennedy International (JFK), and Newark Liberty International 
airports, we examined analysis done by the MITRE Corporation on 
airline schedules before and after the schedule limits were 
established.[Footnote 62] See appendix V for more information on this 
analysis. 

To identify DOT's and FAA's ongoing and planned actions to reduce 
delays in the next 2 to 3 years, we analyzed key FAA documents, 
including the agency's strategic plan (referred to as the Flight 
Plan), the NextGen Implementation Plan, FAA's Response to 
Recommendations of the RTCA NextGen Mid-Term Implementation Task 
Force, and the New York Aviation Rulemaking Committee Report. In 
assessing these documents, we identified a set of capacity 
improvements and demand management policies with the potential to 
reduce delays by 2013. FAA has many ongoing and planned initiatives--
such as longer-term Next Generation Air Transportation System 
(NextGen) procedures and technologies--that could also reduce delays, 
but these actions are not included in our discussion because they are 
not expected to realize delay reduction benefits in the next 2 to 3 
years. These actions to reduce delays are available or planned at 
various OEP airports, but we did not assess the extent to which they 
are being used at a given location. To determine the extent to which 
DOT and FAA actions are being implemented at the most congested 
airports, we reviewed related reports and studies, including FAA's 
2009 Performance and Accountability Report, the RTCA NextGen Mid-Term 
Implementation Task Force Report, and FAA's Capacity Needs in the 
National Airspace System, 2007-2025 (FACT 2), and interviewed airport 
officials at some of these airports and FAA officials at both the 
national and local airport levels. 

To determine the status of DOT's and FAA's actions to reduce delays 
and their potential to reduce delays, we interviewed officials in 
FAA's Air Traffic Organization; Office of Aviation Policy, Planning 
and Environment; Office of Airport Planning and Programming; and local 
airport officials. To gain an understanding of aviation stakeholder 
perspectives on the expected impact of DOT's and FAA's actions in the 
next 2 to 3 years, we spoke with industry and academic experts, 
airport and airline officials, the DOT Inspector General, the Air 
Transport Association, the Airports Council International-North 
America, the National Air Traffic Controllers Association, the 
National Business Aviation Association, the Air Carrier Association of 
America, and the Regional Airline Association. To identify the extent 
to which FAA has modeled or assessed the delay reduction impact of its 
actions, including NextGen, we interviewed officials from MITRE, FAA's 
Performance Analysis and Strategy Office, and FAA's Air Traffic 
Organization NextGen offices. FAA officials also provided information 
based on model simulations that examine future benefits of NextGen 
technologies. In particular, we received analysis of expected delay 
minutes for the OEP airports in future years under various 
assumptions--a baseline scenario that estimates the delays that may 
occur if no improvements are made to the system; a runway scenario 
that estimates the delays that may occur if only runway improvements 
are made over the next 10 years, but no NextGen air traffic management 
improvements; and the NextGen case that estimates the delays that may 
occur if planned runway improvements and NextGen technologies and 
procedures are implemented. As part of the assumptions underlying 
these analyses, FAA also provided us with the extent to which future 
demand growth is "trimmed" under these scenarios as a means of 
limiting future traffic projections to reflect anticipated airport 
infrastructure constraints.[Footnote 63] While we reviewed some of 
FAA's assumptions and analyses, we did not verify the accuracy of the 
models. 

To identify how FAA measures whether its actions contribute to changes 
in delays, we reviewed FAA's Flight Plan and related documents to 
determine how FAA measures its performance in achieving its goal of 
increasing the reliability and on-time performance of the airlines. We 
also interviewed FAA officials on the agency's performance targets and 
any planned improvements to these targets. Finally, we reviewed 
previous GAO reports, including our prior work on aviation 
infrastructure, NextGen, aviation congestion, and regional airport 
planning. 

We conducted this performance audit from May 2009 to May 2010, in 
accordance with generally accepted government auditing standards. 
Those standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe 
that the evidence obtained provides a reasonable basis for our 
findings and conclusions based on our audit objectives. 

[End of section] 

Appendix II: Tarmac Delay Data: 

A tarmac delay occurs when a flight is away from the gate and delayed 
either: 

* during taxi-out: the time between when a flight departs the gate at 
the origin airport and when it lifts off from that airport (i.e., 
wheels-off); 

* during taxi-in: the time between a flight touching down at its 
destination airport (wheels-on) and arriving at the gate; 

* prior to cancellation: flight left the gate but was canceled at the 
origin airport; 

* during a diversion: the tarmac time experienced at an airport other 
than the destination airport; or: 

* as a result of a multiple gate departure: the flight left the gate, 
then returned, and then left again; the tarmac time is the time before 
the return to the gate. 

Figure 12 shows trends in tarmac delays greater than 3 hours from 
calendar years 2000 through 2009. 

Figure 12: Tarmac Delays Greater than 3 Hours, 2000-2009: 

[Refer to PDF for image: vertical bar graph] 

Calendar year: 2000; 
Number of flights: 1,662. 

Calendar year: 2001; 
Number of flights: 771. 

Calendar year: 2002; 
Number of flights: 953. 

Calendar year: 2003; 
Number of flights: 1,202. 

Calendar year: 2004; 
Number of flights: 1,268. 

Calendar year: 2005; 
Number of flights: 1,089. 

Calendar year: 2006; 
Number of flights: 1,341. 

Calendar year: 2007; 
Number of flights: 1,654. 

Calendar year: 2008; 
Number of flights: 1,318. 

Calendar year: 2009; 
Number of flights: 903. 

Source: ASQP data. 

Note: Beginning in October 2008, DOT required carriers to submit long 
tarmac delay statistics for three additional categories: flights that 
are subsequently canceled or diverted or have multiple gate 
departures. The reporting of these categories resulted in an 
additional 299 tarmac delays captured in 2009 and represented one-
third of all long tarmac delays in 2009. 

[End of figure] 

Table 3 shows the breakdown of tarmac delays by month and phase of 
flight since October 2008, when these more detailed data were first 
collected. 

Table 3: Phase of Flight where Long Tarmac Delays Occurred, October 
2008 to December 2009: 

Date: October 2008; 
Number of scheduled flights: 556,205; 
Total flights with tarmac delays greater than 3 hours: 49; 
Percentage of total flights: 0.01; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 2; 
Multiple gate departure: 6; 
Taxi-out: 35; 
Taxi-In: 0; 
At diversion airport: 6. 

Date: November 2008; 
Number of scheduled flights: 523,272; 
Total flights with tarmac delays greater than 3 hours: 7; 
Percentage of total flights: 0; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 0; 
Multiple gate departure: 1; 
Taxi-out: 4; 
Taxi-In: 0; 
At diversion airport: 2. 

Date: December 2008; 
Number of scheduled flights: 544,956; 
Total flights with tarmac delays greater than 3 hours: 187; 
Percentage of total flights: 0.03; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 40; 
Multiple gate departure: 14; 
Taxi-out: 116; 
Taxi-In: 7; 
At diversion airport: 10. 

Date: January 2009; 
Number of scheduled flights: 532,339; 
Total flights with tarmac delays greater than 3 hours: 87; 
Percentage of total flights: 0.02; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 7; 
Multiple gate departure: 10; 
Taxi-out: 70; 
Taxi-In: 0; 
At diversion airport: 0. 

Date: February 2009; 
Number of scheduled flights: 488,410; 
Total flights with tarmac delays greater than 3 hours: 43; 
Percentage of total flights: 0.01; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 5; 
Multiple gate departure: 4; 
Taxi-out: 34; 
Taxi-In: 0; 
At diversion airport: 0. 

Date: March 2009; 
Number of scheduled flights: 557,422; 
Total flights with tarmac delays greater than 3 hours: 88; 
Percentage of total flights: 0.02; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 6; 
Multiple gate departure: 9; 
Taxi-out: 66; 
Taxi-In: 0; 
At diversion airport: 7. 

Date: April 2009; 
Number of scheduled flights: 537,793; 
Total flights with tarmac delays greater than 3 hours: 81; 
Percentage of total flights: 0.02; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 12; 
Multiple gate departure: 10; 
Taxi-out: 47; 
Taxi-In: 0; 
At diversion airport: 12. 

Date: May 2009; 
Number of scheduled flights: 546,832; 
Total flights with tarmac delays greater than 3 hours: 35; 
Percentage of total flights: 0.01; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 7; 
Multiple gate departure: 2; 
Taxi-out: 25; 
Taxi-In: 1; 
At diversion airport: 0. 

Date: June 2009; 
Number of scheduled flights: 557,594; 
Total flights with tarmac delays greater than 3 hours: 278; 
Percentage of total flights: 0.05; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 40; 
Multiple gate departure: 42; 
Taxi-out: 172; 
Taxi-In: 1; 
At diversion airport: 23. 

Date: July 2009; 
Number of scheduled flights: 580,134; 
Total flights with tarmac delays greater than 3 hours: 164; 
Percentage of total flights: 0.03; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 21; 
Multiple gate departure: 20; 
Taxi-out: 105; 
Taxi-In: 0; 
At diversion airport: 18. 

Date: August 2009; 
Number of scheduled flights: 568,301; 
Total flights with tarmac delays greater than 3 hours: 70; 
Percentage of total flights: 0.01; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 7; 
Multiple gate departure: 11; 
Taxi-out: 45; 
Taxi-In: 0; 
At diversion airport: 7. 

Date: September 2009; 
Number of scheduled flights: 510,852; 
Total flights with tarmac delays greater than 3 hours: 6; 
Percentage of total flights: 0; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 0; 
Multiple gate departure: 0; 
Taxi-out: 4; 
Taxi-In: 0; 
At diversion airport: 2. 

Date: October 2009; 
Number of scheduled flights: 531,799; 
Total flights with tarmac delays greater than 3 hours: 12; 
Percentage of total flights: 0; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 0; 
Multiple gate departure: 0; 
Taxi-out: 12; 
Taxi-In: 0; 
At diversion airport: 0. 

Date: November 2009; 
Number of scheduled flights: 509,540; 
Total flights with tarmac delays greater than 3 hours: 4; 
Percentage of total flights: 0; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 0; 
Multiple gate departure: 1; 
Taxi-out: 2; 
Taxi-In: 0; 
At diversion airport: 1. 

Date: December 2009; 
Number of scheduled flights: 529,269; 
Total flights with tarmac delays greater than 3 hours: 35; 
Percentage of total flights: 0.01; 
When or where the long tarmac delay occurred: 
Prior to cancellation: 5; 
Multiple gate departure: 3; 
Taxi-out: 22; 
Taxi-In: 0; 
At diversion airport: 5. 

Source: ASQP data. 

Note: According to DOT, January 2009 includes one flight with two 
separate 3-hour tarmac times. Northwest Flight 1491, on January 28, 
2009, was on the tarmac for 188 minutes before returning to the gate. 
The flight departed the gate a second time and was on the tarmac for 
199 minutes before wheels-off. Details of the flight are listed as a 3-
hour multiple gate departure delay and a 3-hour taxi-out delay. 

[End of table] 

[End of section] 

Appendix III: GAO's Correlation Analysis of Total Arrivals and Delayed 
Arrivals: 

To corroborate FAA and stakeholder views on the relationship between 
the recent reductions in flights and declines in delays, we performed 
a correlation analysis between the number of total arrivals and 
delayed arrivals. Our correlation analysis yielded a correlation 
coefficient that captures only the relationship between the number of 
arrivals and arrival delays at the 34 OEP airports (excluding 
Honolulu). Coefficient variables take a value between negative 1 and 
1. A correlation coefficient of zero would indicate that there was no 
relationship between the variables. A correlation coefficient close to 
1 would indicate a strong positive relationship, while a correlation 
coefficient close to negative 1 would indicate a strong negative 
relationship. Our results showed a correlation coefficient of 0.72, 
indicating a significant relationship between arrivals and arrival 
delays.[Footnote 64] Although this result likely indicates that 
arrival delays will rise with increases in arrivals, for several 
reasons, it should not be viewed as highly predictive of the exact 
pattern with which delays will track arrivals. 

Many other factors--that we do not account for--also affect delays at 
a given airport or set of airports and thus affect the measured 
relationship between the number of flights and delays. For example, 
how close the number of flights is to the airport's capacity--i.e., 
the number of flights an airport can handle in a given period of time--
is a key factor underlying the relationship between the number of 
flights and delays. In particular, the relationship between the number 
of flights and delays is likely not stable in the sense that as the 
number of flights grows and becomes closer to the capacity of an 
airport, the influence of additional flights on delays becomes 
greater. For example, in addition to looking at the relationship for 
all airports, we also performed a correlation for all airports that 
were among the 10 airports with the highest percentage of delayed 
flights in any year since 2007. In total, there were 15 airports used 
for this most delayed airports analysis. Our analysis yielded a 
correlation coefficient of 0.79, indicating that the most delay-prone 
airports--which likely handle a number of flights closer to their 
capacity than others--experience a stronger relationship between the 
level of flights and delays than airports that have more available 
capacity. Additionally, a host of factors--such as airport 
infrastructure (e.g., available airport gates, taxiways, and runways)--
influence an airport's capacity at a given time and, therefore, how 
many flights an airport can handle. Capacity can be a changing value 
hour to hour or day to day, depending on such elements as weather, the 
mix of aircraft used at the airport, and air traffic procedures. 
Airport projects that provide greater capacity--such a new runway, 
taxiway improvements, or additional gates--will enable more flights 
with fewer impacts on delays and therefore also affect the 
relationship between the number of flights and delays. Also, the level 
of delays at one airport or throughout the national airspace system 
can affect delays elsewhere. For example, FAA officials provided an 
analysis to us suggesting that as the number of flights, and therefore 
delays, rapidly grew at the John F. Kennedy (JFK) airport after 2007, 
other airports--that did not see a significant rise in the number of 
flights they handled--had measurably worse delays. Finally, how 
airlines use airport infrastructure can affect the relationship 
between the number of flights and delays. Notably, FAA officials told 
us that airlines scheduling large numbers of flights at the same time 
(e.g., airline peaking) at the busy airports is a key factor that 
affects the relationship between the number of flights and delays. 
That is, a given number of flights will likely result in more delays 
if there are strong peaks in the number of flights scheduled that tax 
the airport's capacity at certain times of the day rather than a more 
evenly spaced schedule of flights across the entire day. 

[End of section] 

Appendix IV: Airline-Reported Sources of Delays for Delayed and 
Canceled Flights Ranked by Airports with the Highest Percentage of 
Flight Delays, 2009: 

Figure 13: Airline-Reported Sources for Delayed Flights Ranked by 
Airports with the Highest Percentage of Flight Delays, 2009: 

[Refer to PDF for image: horizontal bar graph] 

Airport: Newark International (EWR); 
National Aviation System: 72%; 
Late arriving aircraft: 16%; 
Carrier: 9%; 
Severe weather: 3%. 

Airport: New York LaGuardia (LGA); 
National Aviation System: 58%; 
Late arriving aircraft: 19%; 
Carrier: 16%; 
Severe weather: 7%. 

Airport: Atlanta Hartsfield International (ATL); 
National Aviation System: 41%; 
Late arriving aircraft: 37%; 
Carrier: 19%; 
Severe weather: 3%. 

Airport: New York John F. Kennedy International (JFK); 
National Aviation System: 50%; 
Late arriving aircraft: 22%; 
Carrier: 23%; 
Severe weather: 5%. 

Airport: San Francisco International (SFO); 
National Aviation System: 50%; 
Late arriving aircraft: 31%; 
Carrier: 16%; 
Severe weather: 3%. 

Airport: Miami International (MIA); 
National Aviation System: 25%; 
Late arriving aircraft: 37%; 
Carrier: 33%; 
Severe weather: 5%. 

Airport: Philadelphia International (PHL); 
National Aviation System: 49%; 
Late arriving aircraft: 26%; 
Carrier: 18%; 
Severe weather: 7%. 

Airport: Boston Logan International (BOS); 
National Aviation System: 42%; 
Late arriving aircraft: 30%; 
Carrier: 23%; 
Severe weather: 5%. 

Airport: Fort Lauderdale-Hollywood International (FLL); 
National Aviation System: 26%; 
Late arriving aircraft: 40%; 
Carrier: 30%; 
Severe weather: 4%. 

Airport: Minneapolis-St Paul International (MSP); 
National Aviation System: 36%; 
Late arriving aircraft: 28%; 
Carrier: 29%; 
Severe weather: 7%. 

Airport: Greater Pittsburgh International (PIT); 
National Aviation System: 19%; 
Late arriving aircraft: 40%; 
Carrier: 34%; 
Severe weather: 6%. 

Airport: Dallas-Fort Worth International (DFW); 
National Aviation System: 25%; 
Late arriving aircraft: 43%; 
Carrier: 26%; 
Severe weather: 6%. 

Airport: Charlotte/Douglas International (CLT); 
National Aviation System: 38%; 
Late arriving aircraft: 25%; 
Carrier: 32%; 
Severe weather: 5%. 

Airport: Chicago O'Hare International (ORD); 
National Aviation System: 39%; 
Late arriving aircraft: 32%; 
Carrier: 24%; 
Severe weather: 4%. 

Airport: Orlando International (MCO); 
National Aviation System: 23%; 
Late arriving aircraft: 43%; 
Carrier: 30%; 
Severe weather: 4%. 

Airport: Tampa International (TPA); 
National Aviation System: 21%; 
Late arriving aircraft: 43%; 
Carrier: 31%; 
Severe weather: 5%. 

Airport: Washington Dulles International (IAD); 
National Aviation System: 26%; 
Late arriving aircraft: 28%; 
Carrier: 40%; 
Severe weather: 6%. 

Airport: Denver International (DEN); 
National Aviation System: 28%; 
Late arriving aircraft: 42%; 
Carrier: 25%; 
Severe weather: 5%. 

Airport: George Bush Intercontinental (IAH); 
National Aviation System: 36%; 
Late arriving aircraft: 33%; 
Carrier: 25%; 
Severe weather: 6%. 

Airport: Ronald Reagan National (DCA); 
National Aviation System: 28%; 
Late arriving aircraft: 35%; 
Carrier: 30%; 
Severe weather: 7%. 

Airport: San Diego International Lindbergh (SAN); 
National Aviation System: 20%; 
Late arriving aircraft: 45%; 
Carrier: 31%; 
Severe weather: 4%. 

Airport: Detroit Metro Wayne County (DTW); 
National Aviation System: 23%; 
Late arriving aircraft: 36%; 
Carrier: 36%; 
Severe weather: 5%. 

Airport: Seattle-Tacoma International (SEA); 
National Aviation System: 25%; 
Late arriving aircraft: 38%; 
Carrier: 33%; 
Severe weather: 4 

Airport: Lambert St. Louis International (STL); 
National Aviation System: 15%; 
Late arriving aircraft: 46%; 
Carrier: 34%; 
Severe weather: 5%. 

Airport: Memphis International (MEM); 
National Aviation System: 27%; 
Late arriving aircraft: 33%; 
Carrier: 33%; 
Severe weather: 6%. 

Airport: Baltimore-Washington International (BWI); 
National Aviation System: 21%; 
Late arriving aircraft: 48%; 
Carrier: 24%; 
Severe weather: 6%. 

Airport: Cincinnati-Northern Kentucky (CVG); 
National Aviation System: 20%; 
Late arriving aircraft: 26%; 
Carrier: 41%; 
Severe weather: 14%. 

Airport: Los Angeles International (LAX); 
National Aviation System: 20%; 
Late arriving aircraft: 43%; 
Carrier: 32%; 
Severe weather: 4%. 

Airport: Portland International (PDX); 
National Aviation System: 19%; 
Late arriving aircraft: 46%; 
Carrier: 32%; 
Severe weather: 4%. 

Airport: Las Vegas McCarran International (LAS); 
National Aviation System: 23%; 
Late arriving aircraft: 44%; 
Carrier: 29%; 
Severe weather: 4%. 

Airport: Cleveland-Hopkins International (CLE); 
National Aviation System: 18%; 
Late arriving aircraft: 46%; 
Carrier: 30%; 
Severe weather: 5%. 

Airport: Chicago Midway (MDW); 
National Aviation System: 18%; 
Late arriving aircraft: 53%; 
Carrier: 23%; 
Severe weather: 6%. 

Airport: Phoenix Sky Harbor International (PHX); 
National Aviation System: 23%; 
Late arriving aircraft: 37%; 
Carrier: 36%; 
Severe weather: 4%. 

Airport: Salt Lake City International (SLC); 
National Aviation System: 24%; 
Late arriving aircraft: 45%; 
Carrier: 28%; 
Severe weather: 4%. 

Notes: 

DOT collects delay data in one of five causal categories: national 
aviation system (i.e., a broad set of circumstances affecting airline 
flights, such as nonextreme weather that slows down the system, but 
does not prevent flying), late-arriving aircraft (i.e., a previous 
flight using the same aircraft arrived late, causing the subsequent 
flight to depart late), airline (i.e., any delay that was within the 
control of the airlines, such as aircraft cleaning, baggage loading, 
crew issues, or maintenance), extreme weather (i.e., serious weather 
conditions that prevent the operation of a flight, such as tornadoes, 
snowstorms, or hurricanes), and security (i.e., evacuation of an 
airport, reboarding because of a security breach, and long lines at 
the passenger screening areas). 

Security delays do not appear this graphic because they make up less 
than 1 percent of the delays at these airports. 

Source: GAO analysis of ASQP data. 

[End of figure] 

Figure 14: Airline-Reported Sources for Canceled Flights Ranked by 
Airports with the Highest Percentage of Flight Delays, 2009: 

[Refer to PDF for image: horizontal bar graph] 

Airport: Newark International (EWR); 
Severe weather: 41%; 
National Aviation System: 45%; 
Carrier: 13%. 

Airport: New York LaGuardia (LGA); 
Severe weather: 35%; 
National Aviation System: 33%; 
Carrier: 32%. 

Airport: Atlanta Hartsfield International (ATL); 
Severe weather: 34%; 
National Aviation System: 24%; 
Carrier: 42%. 

Airport: New York John F. Kennedy International (JFK); 
Severe weather: 76%; 
National Aviation System: 11%; 
Carrier: 13%. 

Airport: San Francisco International (SFO); 
Severe weather: 27%; 
National Aviation System: 26%; 
Carrier: 47%. 

Airport: Miami International (MIA); 
Severe weather: 35%; 
National Aviation System: 8%; 
Carrier: 57%. 

Airport: Philadelphia International (PHL)	
Severe weather: 40%; 
National Aviation System: 23%; 
Carrier: 37%. 

Airport: Boston Logan International (BOS)	
Severe weather: 42%; 
National Aviation System: 24%; 
Carrier: 35%. 

Airport: Fort Lauderdale-Hollywood International (FLL)	
Severe weather: 57%; 
National Aviation System: 4%; 
Carrier: 39%. 

Airport: Minneapolis-St Paul International (MSP)	
Severe weather: 32%; 
National Aviation System: 19%; 
Carrier: 49%. 

Airport: Greater Pittsburgh International (PIT)	
Severe weather: 45%; 
National Aviation System: 14%; 
Carrier: 41%. 

Airport: Dallas-Fort Worth International (DFW)	
Severe weather: 55%; 
National Aviation System: 9%; 
Carrier: 36%. 

Airport: Charlotte/Douglas International (CLT)	
Severe weather: 32%; 
National Aviation System: 16%; 
Carrier: 52%. 

Airport: Chicago O'Hare International (ORD)	
Severe weather: 39%; 
National Aviation System: 29%; 
Carrier: 32%. 

Airport: Orlando International (MCO)	
Severe weather: 49%; 
National Aviation System: 6%; 
Carrier: 45%. 

Airport: Tampa International (TPA)	
Severe weather: 51%; 
National Aviation System: 4%; 
Carrier: 45%. 

Airport: Washington Dulles International (IAD)	
Severe weather: 49%; 
National Aviation System: 16%; 
Carrier: 36%. 

Airport: Denver International (DEN)	
Severe weather: 52%; 
National Aviation System: 5%; 
Carrier: 42%. 

Airport: George Bush Intercontinental (IAH)	
Severe weather: 75%; 
National Aviation System: 6%; 
Carrier: 19%. 

Airport: Ronald Reagan National (DCA)	
Severe weather: 42%; 
National Aviation System: 20%; 
Carrier: 39%. 

Airport: San Diego International Lindbergh (SAN)	
Severe weather: 31%; 
National Aviation System: 7%; 
Carrier: 63%. 

Airport: Detroit Metro Wayne County (DTW)	
Severe weather: 33%; 
National Aviation System: 23%; 
Carrier: 44%. 

Airport: Seattle-Tacoma International (SEA)	
Severe weather: 43%; 
National Aviation System: 1%; 
Carrier: 56%. 

Airport: Lambert St. Louis International (STL)	
Severe weather: 33%; 
National Aviation System: 15%; 
Carrier: 52%. 

Airport: Memphis International (MEM)	
Severe weather: 29%; 
National Aviation System: 13%; 
Carrier: 59%. 

Airport: Baltimore-Washington International (BWI)	
Severe weather: 61%; 
National Aviation System: 12%; 
Carrier: 27%. 

Airport: Cincinnati-Northern Kentucky (CVG)	
Severe weather: 50%; 
National Aviation System: 11%; 
Carrier: 39%. 

Airport: Los Angeles International (LAX)	
Severe weather: 20%; 
National Aviation System: 6%; 
Carrier: 74%. 

Airport: Portland International (PDX)	
Severe weather: 52%; 
National Aviation System: 3%; 
Carrier: 45%. 

Airport: Las Vegas McCarran International (LAS)
Severe weather: 24%; 
National Aviation System: 4%; 
Carrier: 72%. 

Airport: Cleveland-Hopkins International (CLE)	
Severe weather: 48%; 
National Aviation System: 19%; 
Carrier: 33%. 

Airport: Chicago Midway (MDW)	
Severe weather: 47%; 
National Aviation System: 5%; 
Carrier: 48%. 

Airport: Phoenix Sky Harbor International (PHX)	
Severe weather: 21%; 
National Aviation System: 5%; 
Carrier: 74%. 

Airport: Salt Lake City International (SLC)	
Severe weather: 53%; 
National Aviation System: 3%; 
Carrier: 45%. 

Source: GAO analysis of ASQP data. 

Notes: 

DOT collects cancellation causal data in one of four categories: 
national aviation system (i.e., a broad set of circumstances affecting 
airline flights, such as nonextreme weather that slows down the 
system, but does not prevent flying), airline (i.e., any delay that 
was within the control of the airlines, such as aircraft cleaning, 
baggage loading, crew issues, or maintenance), extreme weather (i.e., 
serious weather conditions that prevent the operation of a flight, 
such as tornadoes, snowstorms, or hurricanes), and security (i.e., 
evacuation of an airport, reboarding because of a security breach, and 
long lines at the passenger screening areas). 

Security delays do not appear on this graphic because they make up 
less than 1 percent of the delays at these airports. 

[End of figure] 

[End of section] 

Appendix V: FAA's Analysis of the Capacity Limits at the Three New 
York Area Airports--JFK, Newark, and LaGuardia: 

In 2008, FAA and its federally funded research and development center, 
the MITRE Corporation's Center for Advanced Aviation System 
Development, undertook an analysis to set limits on scheduled 
operations (often called slots) for Newark and JFK airports in the New 
York area in order to address congestion and delay at these airports. 
Because the level of operations and associated delays had increased 
during 2006 and 2007 at JFK, and airlines were indicating further 
increases in planned operations for the summer of 2008, FAA determined 
that schedule limits needed to be applied to that airport. While 
LaGuardia already had a schedule cap in place, Newark airport did not, 
and FAA decided to also set a cap for Newark so that a limit on 
operations at JFK did not lead to increased operations and delays at 
Newark. From a performance perspective, the goal in setting the level 
of caps at these airports was to reduce average delays at JFK by about 
15 percent compared with their 2007 level, and to keep delays at 
Newark from worsening over their 2007 level. 

To determine how schedule limitations would be applied, FAA and MITRE 
used a model that estimated the level of delay associated with various 
levels of operations at both JFK and Newark airports. The first key 
model input is a level of demand on a particular busy day in August 
2007. The source of that data is airlines' scheduled departure and 
arrival operations at the two airports for that day according to the 
Official Airline Guide (OAG). In addition to scheduled operations, 
each day the airports also service nonscheduled operations (i.e., 
operations not in the OAG). To properly capture the total demand 
levels at these airports, nonscheduled operations are added as part of 
the demand input to the model. Thus the "demand" input is a profile of 
all scheduled and nonscheduled operations across that day. The second 
key model input is airport capacity--the number of operations an 
airport can handle in any given time period. The level of airport 
capacity is not a constant; it varies on an ongoing basis with runway 
configuration, weather, and other factors. For the analysis, airport 
capacities for each hour across all weekdays over many months were 
determined. As an input, the model used what is called adjusted 
capacities. Adjusted capacities are based upon an airport's called 
rates--the projected level of operations the airport could handle 
based on conditions at the airport at that time, and actual 
throughput--the number of aircraft that landed and departed. With few 
exceptions, the adjusted capacities in the model were set at the 
maximum of actual throughput or called rate for any specific hour. 

For each of the airports, multiple iterations of the demand profile 
were run against the adjusted capacities, and the model provided 
"predicted delays." These predicted delays were compared with actual 
delays that had occurred at those airports across varied combinations 
of operations and capacity. FAA and MITRE found that the model's 
predicted delays followed patterns that were in line with the patterns 
of actual delays. That is, the manner in which the predicted level of 
delay responded to changes in operations and/or capacity in the model 
paralleled the patterns of actual delay response to those factors. 
These parallels helped to validate the model's structure. The results 
of the model were used in part to determine the limits on scheduled 
operations by evaluating the amount of delay that would be associated 
with varying levels of operations at each airport. In particular, 
MITRE staff provided model results that indicated, for sequentially 
lower levels of hourly operations, the level of delay that could be 
expected across the day at each airport. For both JFK and Newark 
airports, this exercise resulted in scheduling limitations set at 81 
operations per hour, with some hourly exceptions, as this level of 
operations was predicted to result in the target level of delay for 
each of the airports. While LaGuardia already had a schedule cap in 
place, FAA and MITRE used this same approach to model estimated levels 
of delay at various levels of operations. More recently, this analysis 
was used in issuing a new order decreasing the limit of scheduled 
hourly operations at LaGuardia from 75 to 71. Existing flights were 
not affected, but slots that are returned or withdrawn by FAA will be 
limited to the 71 per hour limit. 

Figures 15 through 17 illustrate how the schedule limits affected 
hourly operations at the three New York area airports, using a busy 
day in August--typically a very busy month--to be representative of 
the summer schedules. More specifically, the figures show how airlines 
scheduled operations throughout the day in 2007, the schedule they 
planned to submit for 2008 without caps--or the "wish list"--and the 
actual operations scheduled in 2008 and 2009 with the caps in place. 
The 2008 wish list data are based on the proposed schedules submitted 
by the airlines during the negotiations and discussions held to 
determine the limits on scheduled operations at the airports. 

The JFK and Newark figures show that peak period operations have 
smoothed and fallen since the caps were put in place. This change in 
peak hour operations has enabled the airports to provide more 
throughput with less impact on delay than a more peaked profile of 
operations would have provided. Other factors may also have had an 
impact on hourly operations at the three airports (i.e., the economic 
downturn has led airlines to reduce their scheduled operations below 
the scheduling limits during some hours at these airports). For 
Newark, the decline in peak hour operations is most significant when 
comparing the actual 2008 schedule with the airlines' 2008 wish list, 
especially during the busy afternoon and evening period. Because 
LaGuardia has capped operations for many years, and the orders have 
roughly maintained the same caps, the airport has experienced 
significantly less variation in hourly operations over the last 3 
years. In addition, the carriers never submitted a 2008 wish list 
because the airport was already capped. 

Figure 15: Daily Planned Operations at JFK by Hour, 2007-2009: 

[Refer to PDF for image: multiple line graph] 

Local hour: 6; 
August 30, 2007, from OAG (1,275 scheduled operations): 40; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 50; 
August 28, 2008, from OAG (1,301 scheduled operations): 51; 
August 27, 2009, from OAG (1,216 scheduled operations): 43. 

Local hour: 7; 
August 30, 2007, from OAG (1,275 scheduled operations): 73; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 92; 
August 28, 2008, from OAG (1,301 scheduled operations): 76; 
August 27, 2009, from OAG (1,216 scheduled operations): 70. 

Local hour: 8; 
August 30, 2007, from OAG (1,275 scheduled operations): 94; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 96; 
August 28, 2008, from OAG (1,301 scheduled operations): 78; 
August 27, 2009, from OAG (1,216 scheduled operations): 75. 

Local hour: 9; 
August 30, 2007, from OAG (1,275 scheduled operations): 66; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 85; 
August 28, 2008, from OAG (1,301 scheduled operations): 74; 
August 27, 2009, from OAG (1,216 scheduled operations): 65. 

Local hour: 10; 
August 30, 2007, from OAG (1,275 scheduled operations): 43; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 44; 
August 28, 2008, from OAG (1,301 scheduled operations): 40; 
August 27, 2009, from OAG (1,216 scheduled operations): 33. 

Local hour: 11; 
August 30, 2007, from OAG (1,275 scheduled operations): 48; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 59; 
August 28, 2008, from OAG (1,301 scheduled operations): 56; 
August 27, 2009, from OAG (1,216 scheduled operations): 54. 

Local hour: 12; 
August 30, 2007, from OAG (1,275 scheduled operations): 63; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 67; 
August 28, 2008, from OAG (1,301 scheduled operations): 71; 
August 27, 2009, from OAG (1,216 scheduled operations): 61. 

Local hour: 13; 
August 30, 2007, from OAG (1,275 scheduled operations): 54; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 66; 
August 28, 2008, from OAG (1,301 scheduled operations): 76; 
August 27, 2009, from OAG (1,216 scheduled operations): 69. 

Local hour: 14; 
August 30, 2007, from OAG (1,275 scheduled operations): 70; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 90; 
August 28, 2008, from OAG (1,301 scheduled operations): 81; 
August 27, 2009, from OAG (1,216 scheduled operations): 79. 

Local hour: 15; 
August 30, 2007, from OAG (1,275 scheduled operations): 84; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 103; 
August 28, 2008, from OAG (1,301 scheduled operations): 75; 
August 27, 2009, from OAG (1,216 scheduled operations): 68. 

Local hour: 16; 
August 30, 2007, from OAG (1,275 scheduled operations): 109; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 108; 
August 28, 2008, from OAG (1,301 scheduled operations): 81; 
August 27, 2009, from OAG (1,216 scheduled operations): 83. 

Local hour: 17; 
August 30, 2007, from OAG (1,275 scheduled operations): 80; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 108; 
August 28, 2008, from OAG (1,301 scheduled operations): 82; 
August 27, 2009, from OAG (1,216 scheduled operations): 79. 

Local hour: 18; 
August 30, 2007, from OAG (1,275 scheduled operations): 96; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 112; 
August 28, 2008, from OAG (1,301 scheduled operations): 80; 
August 27, 2009, from OAG (1,216 scheduled operations): 73. 

Local hour: 19; 
August 30, 2007, from OAG (1,275 scheduled operations): 86; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 100; 
August 28, 2008, from OAG (1,301 scheduled operations): 84; 
August 27, 2009, from OAG (1,216 scheduled operations): 87. 

Local hour: 20; 
August 30, 2007, from OAG (1,275 scheduled operations): 74; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 97; 
August 28, 2008, from OAG (1,301 scheduled operations): 80; 
August 27, 2009, from OAG (1,216 scheduled operations): 70. 

Local hour: 21; 
August 30, 2007, from OAG (1,275 scheduled operations): 65; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 80; 
August 28, 2008, from OAG (1,301 scheduled operations): 77; 
August 27, 2009, from OAG (1,216 scheduled operations): 70. 

Local hour: 22; 
August 30, 2007, from OAG (1,275 scheduled operations): 40; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 54; 
August 28, 2008, from OAG (1,301 scheduled operations): 56; 
August 27, 2009, from OAG (1,216 scheduled operations): 56. 

Local hour: 23; 
August 30, 2007, from OAG (1,275 scheduled operations): 36; 
2008 airline wish list as of October 22, 2007 (1,501 scheduled 
operations): 36; 
August 28, 2008, from OAG (1,301 scheduled operations): 36; 
August 27, 2009, from OAG (1,216 scheduled operations): 29. 

Source: FAA and MITRE analysis of OAG data. 

[End of figure] 

Figure 16: Daily Planned Operations at Newark by Hour, 2007-2009: 

[Refer to PDF for image: multiple line graph] 

Local hour: 6; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 59; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 61; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 56; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 55. 

Local hour: 7; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 67; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 71; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 76; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 71. 

Local hour: 8; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 85; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 92; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 80; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 77. 

Local hour: 9; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 49; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 49; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 53; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 45. 

Local hour: 10; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 51; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 56; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 57; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 58. 

Local hour: 11; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 67; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 65; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 67; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 64. 

Local hour: 12; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 68; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 78; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 77; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 72. 

Local hour: 13; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 79; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 79; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 75; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 67. 

Local hour: 14; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 76; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 82; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 81; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 75. 

Local hour: 15; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 83; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 85; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 86; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 74. 

Local hour: 16; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 83; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 94; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 81; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 76. 

Local hour: 17; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 87; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 93; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 81; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 73. 

Local hour: 18; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 87; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 99; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 80; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 77. 

Local hour: 19; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 85; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 89; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 78; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 69. 

Local hour: 20; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 79; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 94; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 79; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 77. 

Local hour: 21; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 59; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 57; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 74; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 64. 

Local hour: 22; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 45; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 47; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 43; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 42. 

Local hour: 23; 
2008 airline wish list as of November 15, 2007 (1,350 scheduled 
operations): 30; 
August 30, 2007, from OAG plus FedEx and UPS data (1,268 scheduled 
operations): 30; 
August 28, 2008, from OAG plus FedEx and UPS data (1,284 scheduled 
operations): 29; 
August 27, 2009, from OAG plus Federal Express (FedEx) and United 
Parcel Service (UPS) data (1,182 scheduled operations): 26. 

Sources: FAA and MITRE analysis of OAG plus FedEx and UPS data. 

[End of figure] 

Figure 17: Daily Planned Operations at LaGuardia by Hour, 2007-2009: 

[Refer to PDF for image: multiple line graph] 

Local hour: 6; 
August 30, 2007, from OAG (1,197 scheduled operations): 48; 
August 28, 2008, from OAG (1,194 scheduled operations): 50; 
August 27, 2009, from OAG (1,124 scheduled operations): 42. 

Local hour: 7; 
August 30, 2007, from OAG (1,197 scheduled operations): 73; 
August 28, 2008, from OAG (1,194 scheduled operations): 74; 
August 27, 2009, from OAG (1,124 scheduled operations): 67. 

Local hour: 8; 
August 30, 2007, from OAG (1,197 scheduled operations): 76; 
August 28, 2008, from OAG (1,194 scheduled operations): 77; 
August 27, 2009, from OAG (1,124 scheduled operations): 72. 

Local hour: 9; 
August 30, 2007, from OAG (1,197 scheduled operations): 76; 
August 28, 2008, from OAG (1,194 scheduled operations): 74; 
August 27, 2009, from OAG (1,124 scheduled operations): 73. 

Local hour: 10; 
August 30, 2007, from OAG (1,197 scheduled operations): 76; 
August 28, 2008, from OAG (1,194 scheduled operations): 77; 
August 27, 2009, from OAG (1,124 scheduled operations): 76. 

Local hour: 11; 
August 30, 2007, from OAG (1,197 scheduled operations): 73; 
August 28, 2008, from OAG (1,194 scheduled operations): 71; 
August 27, 2009, from OAG (1,124 scheduled operations): 71. 

Local hour: 12; 
August 30, 2007, from OAG (1,197 scheduled operations): 73; 
August 28, 2008, from OAG (1,194 scheduled operations): 73; 
August 27, 2009, from OAG (1,124 scheduled operations): 70. 

Local hour: 13; 
August 30, 2007, from OAG (1,197 scheduled operations): 74; 
August 28, 2008, from OAG (1,194 scheduled operations): 75; 
August 27, 2009, from OAG (1,124 scheduled operations): 71. 

Local hour: 14; 
August 30, 2007, from OAG (1,197 scheduled operations): 74; 
August 28, 2008, from OAG (1,194 scheduled operations): 74; 
August 27, 2009, from OAG (1,124 scheduled operations): 72. 

Local hour: 15; 
August 30, 2007, from OAG (1,197 scheduled operations): 72; 
August 28, 2008, from OAG (1,194 scheduled operations): 71; 
August 27, 2009, from OAG (1,124 scheduled operations): 66. 

Local hour: 16; 
August 30, 2007, from OAG (1,197 scheduled operations): 75; 
August 28, 2008, from OAG (1,194 scheduled operations): 72; 
August 27, 2009, from OAG (1,124 scheduled operations): 69. 

Local hour: 17; 
August 30, 2007, from OAG (1,197 scheduled operations): 77; 
August 28, 2008, from OAG (1,194 scheduled operations): 75; 
August 27, 2009, from OAG (1,124 scheduled operations): 71. 

Local hour: 18; 
August 30, 2007, from OAG (1,197 scheduled operations): 73; 
August 28, 2008, from OAG (1,194 scheduled operations): 74; 
August 27, 2009, from OAG (1,124 scheduled operations): 68. 

Local hour: 19; 
August 30, 2007, from OAG (1,197 scheduled operations): 77; 
August 28, 2008, from OAG (1,194 scheduled operations): 75; 
August 27, 2009, from OAG (1,124 scheduled operations): 76. 

Local hour: 20; 
August 30, 2007, from OAG (1,197 scheduled operations): 70; 
August 28, 2008, from OAG (1,194 scheduled operations): 74; 
August 27, 2009, from OAG (1,124 scheduled operations): 66. 

Local hour: 21; 
August 30, 2007, from OAG (1,197 scheduled operations): 66; 
August 28, 2008, from OAG (1,194 scheduled operations): 66; 
August 27, 2009, from OAG (1,124 scheduled operations): 59. 

Local hour: 22; 
August 30, 2007, from OAG (1,197 scheduled operations): 27; 
August 28, 2008, from OAG (1,194 scheduled operations): 25; 
August 27, 2009, from OAG (1,124 scheduled operations): 19. 

Local hour: 23; 
August 30, 2007, from OAG (1,197 scheduled operations): 16; 
August 28, 2008, from OAG (1,194 scheduled operations): 16; 
August 27, 2009, from OAG (1,124 scheduled operations): 15. 

Sources: FAA and MITRE analysis of OAG data. 

[End of figure] 

[End of section] 

Appendix VI: DOT and FAA Actions to Reduce Delays in the Next 2 to 3 
Years: 

Our report examined DOT and FAA actions to reduce delays over the next 
2 to 3 years. Table 4 describes how each action could help reduce 
delays and demonstrates that most of the ongoing and planned actions 
are capacity improvements designed to address flight delays by 
enhancing and expanding existing capacity. 

Table 4: Description of DOT and FAA Actions to Reduce Delays: 

Capacity improvements: 

Action: New York Aviation Rulemaking Committee (ARC) initiatives; 
Description: Operational and infrastructure improvements designed to 
reduce delays through more efficient airport surface movement; 
departure, arrival, and airspace efficiency; and technology for the 
three New York area airports. 

Action: New York/New Jersey/Philadelphia airspace redesign; 
Description: Designed to increase the efficiency and reliability of 
the airspace structure and air traffic control system in the New York 
area airspace. 

Action: New runways/airfield enhancements; 
Description: New runways increase capacity, allowing an airport to 
handle more operations and potentially reduce delays. 

Action: Holiday use of military airspace; 
Description: Coordination with the Department of Defense in advance of 
busy holiday periods for use of available military airspace. 

Action: Performance-based navigation, including Area Navigation (RNAV) 
and Required Navigation Performance (RNP) and tailored arrivals; 
Description: RNAV and RNP are designed to more efficiently utilize 
airspace and procedures. Improved access and flexibility for flights 
help enhance reliability and reduce delays by defining more precise 
terminal area procedures. Tailored arrivals allow aircraft to descend 
from cruise altitude to final approach using the most efficient 
profile, avoiding inefficient flight. 

Action: Traffic Management Advisor; 
Description: Designed to allow controllers to more efficiently manage 
aircraft. 

Action: Traffic flow management system programs: Airspace flow program 
and adaptive compression; 
Description: Airspace flow programs are designed to more efficiently 
and precisely meter demand through constrained en route airspace by 
developing and distributing expected departure times for flights filed 
through the constrained airspace. Airspace flow programs are not 
associated with specific airports, but focus on addressing traffic 
flow. Adaptive compression identifies unused slots during ground delay 
and airspace flow programs and moves flights into these otherwise 
unused slots, allowing for more effective and efficient traffic 
management initiatives. 

Action: Airport Surface Detection Equipment-Model X (ASDE-X); 
Description: System designed to improve surface situational awareness 
and allow air traffic controllers to see the location of aircraft and 
vehicles on airport runways and taxiways and keep them safely 
separated. 

DEmand management policies: 

Action: Orders limiting scheduled operations (slot caps); 
Description: Intended to prevent a return to the summer 2007 peak 
delays, and to prevent delays from shifting from one New York airport 
to another. 

Action: Rates & Charges Policy Amendment; 
Description: Clarifies the ability of airport operators to charge a 
two-part landing fee, giving flexibility to vary charges based on time 
of day and traffic volume. While the policy is available to airports, 
it is currently in litigation and has not been implemented at any 
airports. 

Source: GAO analysis of DOT and FAA documents. 

[End of table] 

As table 5 demonstrates, these actions generally are being implemented 
at the most delayed airports in the country. For example, DOT convened 
a special aviation rulemaking committee (New York ARC) in the fall of 
2007 specifically to address delays and other airline service issues 
in the New York metropolitan area, and one of the committee's working 
groups assessed 77 operational improvement initiatives for the New 
York area. In addition to being implemented at the most delayed 
airports, many of these actions are also available at other OEP 
airports across the national airspace system. These actions are 
available or planned at various locations, but we did not assess the 
extent to which they are being used at a given location. For example, 
we did not assess the extent to which RNAV and RNP procedures are in 
use at these airports. 

Table 5: DOT and FAA Actions to Reduce Delays in the Next 2 to 3 Years: 

Actions to reduce delays in next 2 to 3 years: 

New York ARC initiatives: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Empty]; 
JFK: [Check]; 
SFO: [Empty]; 
MIA: [Empty]; 
PHL: [Empty]; 
BOS: [Empty]; 
FLL: [Empty]; 
MSP: [Empty]; 
Other OEP airports: [Empty]. 

New York/New Jersey/Philadelphia airspace redesign: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Empty]; 
JFK: [Check]; 
SFO: [Empty]; 
MIA: [Empty]; 
PHL: [Check]; 
BOS: [Empty]; 
FLL: [Empty]; 
MSP: [Empty]; 
Other OEP airports: [Empty]. 

New runways/airfield enhancements: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Empty]; 
LGA: [Empty]; 
ATL: [Empty]; 
JFK: [Check]; 
SFO: [Empty]; 
MIA: [Empty]; 
PHL: [Empty]; 
BOS: [Empty]; 
FLL: [Empty]; 
MSP: [Empty]; 
Other OEP airports: [Check]. 

Holiday use of military airspace: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Check]; 
JFK: [Check]; 
SFO: [Check]; 
MIA: [Check]; 
PHL: [Check]; 
BOS: [Check]; 
FLL: [Check]; 
MSP: [Check]; 
Other OEP airports: [Check]. 

Performance-based navigation including RNAV, RNP and tailored arrivals: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Check]; 
JFK: [Check]; 
SFO: [Check]; 
MIA: [Check]; 
PHL: [Check]; 
BOS: [Check]; 
FLL: [Check]; 
MSP: [Check]; 
Other OEP airports: [Check]. 

Traffic Management Advisor: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Check]; 
JFK: [Check]; 
SFO: [Check]; 
MIA: [Check]; 
PHL: [Check]; 
BOS: [Check]; 
FLL: [Check]; 
MSP: [Check]; 
Other OEP airports: [Check]. 

ASDE-X: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Check]; 
JFK: [Check]; 
SFO: [Check]; 
MIA: [Check]; 
PHL: [Check]; 
BOS: [Check]; 
FLL: [Check]; 
MSP: [Check]; 
Other OEP airports: [Check]. 

Orders limiting scheduled operations (slot caps): 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Check]; 
LGA: [Check]; 
ATL: [Empty]; 
JFK: [Check]; 
SFO: [Empty]; 
MIA: [Empty]; 
PHL: [Empty]; 
BOS: [Empty]; 
FLL: [Empty]; 
MSP: [Empty]; 
Other OEP airports: [Empty]. 

Rates & Charges Policy Amendment[A]: 
Ten airports with the highest percentage of delayed flights, 2009: 
EWR: [Empty]; 
LGA: [Empty]; 
ATL: [Empty]; 
JFK: [Empty]; 
SFO: [Empty]; 
MIA: [Empty]; 
PHL: [Empty]; 
BOS: [Empty]; 
FLL: [Empty]; 
MSP: [Empty]; 
Other OEP airports: [Empty]. 

Source: GAO analysis of DOT and FAA documents. 

Note: 
EWR = Newark International, 
LGA = New York LaGuardia, 
ATL = Atlanta Hartsfield International, 
JFK = New York John F. Kennedy International, 
SFO = San Francisco International, 
PHL = Philadelphia International, 
MIA = Miami International, 
BOS = Boston Logan International, 
FLL = Fort Lauderdale-Hollywood International, 
MSP = Minneapolis-St. Paul International. 

[A] The Rates & Charges Policy Amendment is available nationwide, but 
is currently in litigation and according to FAA officials, has not 
been implemented at any airports. 

[End of table] 

[End of section] 

Appendix VII: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

Susan Fleming (202) 512-2834 or flemings@gao.gov: 

Staff Acknowledgments: 

In addition to the contact named above, Paul Aussendorf (Assistant 
Director), Amy Abramowitz, Lauren Calhoun, Colin Fallon, Heather 
Krause, John Mingus, Sara Ann Moessbauer, Josh Ormond, Melissa 
Swearingen, and Maria Wallace made key contributions to this report. 

[End of section] 

Footnotes: 

[1] Senate Joint Economic Committee, Your Flight Has Been Delayed 
Again: Flight Delays Cost Passengers, Airline and the U.S. Economy 
Billions. (Washington, D.C.: May 2008). 

[2] GAO, National Airspace System: DOT and FAA Actions Will Likely 
Have a Limited Effect on Reducing Delays during Summer 2008 Travel 
Season, [hyperlink, http://www.gao.gov/products/GAO-08-934T] 
(Washington, D.C.: July 15, 2008). 

[3] According to FAA, the 35 OEP airports are commercial airports with 
significant activity and were selected in 2000 on the basis of lists 
from FAA and Congress as well as a study that identified the most 
congested airports in the United States. For purposes of this report, 
we excluded the Honolulu International airport; while it is a large 
airport, it is outside the 48 contiguous states. 

[4] GAO, National Airspace System: Summary of Flight Delay Trends for 
34 Airports in the Continental United States, an E-supplement to GAO-
10-542, [hyperlink, http://www.gao.gov/products/GAO-543SP], 
(Washington, D.C.: May 2010). 

[5] As a condition to receiving federal Airport Improvement Program 
funds, an eligible airport is required to be available for public use 
on reasonable conditions and without unjust discrimination. 49 U.S.C. 
§ 47107. 

[6] GAO, Air Traffic Control: Role of FAA's Modernization Program in 
Reducing Delays and Congestion, [hyperlink, 
http://www.gao.gov/products/GAO-01-725T] (Washington, D.C.: May 10, 
2001), and National Airspace System: Long-Term Capacity Planning 
Needed Despite Recent Reduction in Flight Delays, [hyperlink, 
http://www.gao.gov/products/GAO-02-185] (Washington, D.C.: Dec. 14, 
2001). 

[7] FAA Flight Plan, 2009-2013. 

[8] FAA's three objectives to achieve this goal include (1) to 
increase the reliability and on-time performance of the airlines (as 
noted above), (2) to increase capacity to meet projected demand and 
reduce congestion, and (3) to address environmental concerns 
associated with capacity enhancements. 

[9] To measure the performance of its ability to increase capacity, 
FAA uses an average daily airport capacity for the 35 OEP airports and 
seven metro areas, annual service volume, and adjusted operational 
availability at the facilities supporting the 35 OEP airports. 

[10] The task force included representation from the four major 
operating communities--airlines, business aviation, general aviation, 
and the military--as well as participation from air traffic 
controllers, airports, avionics and aircraft manufacturers, and other 
key stakeholders. 

[11] In October 2009, we testified on the NextGen challenges that 
affect FAA's response to the task force's recommendations, including 
(1) directing resources and addressing environmental issues, (2) 
adjusting its culture and business practices, and (3) developing and 
implementing options to encourage airlines and general aviation to 
equip aircraft with new technologies. See GAO, Next Generation Air 
Transportation System: FAA Faces Challenges in Responding to Task 
Force Recommendations, [hyperlink, 
http://www.gao.gov/products/GAO-10-188T] (Washington, D.C.: Oct. 28, 
2009). 

[12] Limitations on operations have been in place at New York's 
LaGuardia airport since January 2007, John F. Kennedy International 
(JFK) since March 2008, and Newark Liberty International (Newark) 
since June 2008. See 71 Fed. Reg. 77854 (Dec. 27, 2006) (LaGuardia), 
73 Fed. Reg. 3510 (Jan. 18, 2008) (JFK), 73 Fed. Reg. 29550 (May 21, 
2008) (Newark). 

[13] These databases also include information on sources of delays. 
The ASQP database provides data on airline-reported sources of delays, 
which we discuss later in this report. The OPSNET database includes 
data on conditions affecting delays within the air traffic control 
system, such as adverse weather (i.e., rain or fog), FAA equipment 
failure, runway construction, or heavy traffic volumes. ASPM includes 
ASQP and OPSNET delay causes for the flights recorded within ASPM. 

[14] Our analysis focuses on arrival flight delays and does not 
necessarily reflect the total delays experienced by passengers. For 
example, ASQP data do not capture delays experienced by passengers 
because of missed connections that result in delayed or overbooked 
flights. Additionally, over time, airlines have been adding time to 
their schedules in order to account for anticipated inefficiencies at 
some of the most congested airports and maintain on-time performance, 
resulting in increased average travel times. In April 2008, DOT's 
Office of Inspector General examined 2,392 city pair routes between 
2000 and 2007 and found that 63 percent of these routes had increases 
in actual flight times ranging from 1 minute to 30 minutes. 

[15] A flight is recorded as diverted if it lands at an airport other 
than its scheduled destination because of severe weather or security 
concerns, for example. 

[16] Beginning in October 2008, DOT required carriers to submit long 
tarmac delay statistics for three additional categories: flights that 
are subsequently canceled or diverted or have multiple gate 
departures. The reporting of these categories resulted in an 
additional 299 tarmac delays captured in 2009 and represented one-
third of all long tarmac delays in 2009. 

[17] Enhancing Airline Passenger Protections, 74 Fed. Reg. 68983 (Dec. 
2009). Among the provisions in the rule, DOT can also fine airlines 
for "holding out" (advertising and/or operating) chronically delayed 
flights--that is, any domestic flight that is operated at least 10 
times a month and arrives more than 30 minutes late (including 
canceled flights) more than 50 percent of the time during that month--
for more than four consecutive 1-month periods. The rule states that 
this practice is a form of unrealistic scheduling and is, 
consequently, an unfair or deceptive practice and an unfair method of 
competition within the meaning of 49 U.S.C. § 41712. 74 Fed. Reg. 
68983 (Dec. 2009). In addition, the FAA reauthorization bill, which 
has in separate versions passed both the House and Senate, contains 
several provisions to ensure passenger needs are met during long 
tarmac delays, including a mandate requiring airlines and airports to 
submit emergency contingency plans that must describe, among other 
things, how they allow passengers to deplane following excessive 
delays. Aviation Safety and Investment Act of 2010, H.R. 1586, § 407, 
111th Cong. (2009). 

[18] 49 U.S.C. § 41712. 

[19] 14 C.F.R. § 383.2(A) prescribes penalties for civil violations, 
including those under 49 U.S.C. § 41712. 

[20] As previously noted, our analysis of the OEP airports excluded 
Honolulu International airport because it is outside the 48 contiguous 
states. Also, we used ASPM for the individual airport analysis because 
its data include both domestic and international flights. 

[21] Specifically, FAA found that the average number of scheduled 
flights exceeded the airport's average called rate for 11 quarter 
hours per day in March 2008; this increased to 18 quarter hours per 
day in March 2009. 

[22] To corroborate the views of FAA officials, stakeholders, and 
experts who told us that recent reductions in delays are likely 
associated with the recent declines in the number of flights, we used 
ASPM data to run a simple correlation between the number of total 
arrivals and delayed arrivals for each month from 2000 through 2009 
for the OEP airports (excluding Honolulu). We found that the level of 
arrivals and delayed arrivals had a 0.72 level of correlation. 
Although this result likely indicates that arrival delays will rise 
with increases in arrivals, for several reasons, it should not be 
viewed as highly predictive of the exact pattern with which delays 
will track arrivals. Many other factors--that we do not account for--
also affect delays at a given airport or set of airports and thus 
affect the measured relationship between the number of flights and 
delays. As such, we view this analysis as providing some additional 
confirmation of the experts' views. For additional information on our 
correlation analysis, see appendix III. 

[23] FAA calculated the projected increase in capacity by examining 
the capacity of the airport--as measured by the annual service volume 
(ASV)--before and after the runway projects. Specifically, the ASV is 
the number of flights that an airport can handle given a certain level 
of delay per flight; in this case, a 7-minute average delay was used. 
The increase in capacity was derived by determining the number of 
flights the airport could handle before and after the new runway, 
holding the average delay per flight of 7 minutes constant. 

[24] Taxiway improvement projects at Boston Logan International and 
Dallas-Fort Worth International may have also provided delay reduction 
benefits by improving the flow of aircraft on the airfield, but delay 
reduction estimates are not calculated for these projects. For 
example, FAA officials in Boston said that prior to the new taxiway, 
the airport's departure queue was one holding line; therefore, if the 
first aircraft was being held because of problems in the air traffic 
control system, all aircraft within the queue would be delayed. 
According to the officials, controllers can stage delayed aircraft out 
of the departure queue and onto the new taxiway, thereby reducing the 
number of delayed flights. 

[25] As previously noted, the airport called rate is the number of 
aircraft that an airport can accommodate in a quarter hour given 
airport conditions. 

[26] Our analysis looked at the number of flights by hour that Chicago 
O'Hare could handle in the summer of 2008 versus the summer of 2009. 
However, our analysis does not account for any changes that are due to 
outside factors, such as weather. 

[27] [hyperlink, http://www.gao.gov/products/GAO-08-934T]. 

[28] The New York Aviation Rulemaking Committee consisted of 
stakeholders representing government, airlines, airports, general 
aviation users, and aviation consumers and was tasked with identifying 
available options for changing current policy and assessing the 
potential impacts of those changes on airlines, airports, and the 
traveling public. 

[29] [hyperlink, http://www.gao.gov/products/GAO-08-934T]. 

[30] Orders limiting scheduled operations maintain an average of 81 
hourly operations at JFK and Newark and 71 hourly operations at 
LaGuardia. See 74 Fed. Reg. 51650 (Oct. 7, 2009) (JFK), 74 Fed. Reg. 
51648 (Oct. 7, 2009) (Newark), and 74 Fed. Reg. 51653 (Oct. 7, 2009) 
(LaGuardia). At all three airports, the orders have extended 
limitations on operations through October 29, 2011. 

[31] In determining the limits on operations at the three New York 
area airports, FAA requested that the airlines provide proposed 
schedules for the summer of 2008 without limits on flights. These data 
show that carriers suggested that they might have operated more 
flights during peak hours, which would have likely increased delays at 
these airports. 

[32] According to FAA, in addition to 36 initiatives being completed, 
30 initiatives are considered ongoing--that is, work is under way to 
complete the initiative--while 11 initiatives have been canceled 
because the initiative was not clearly defined or is no longer 
feasible. In the past, FAA and the DOT Inspector General have 
disagreed on the number of initiatives designated as completed. For 
example, in October 2009, the DOT Inspector's General report noted 
that while FAA reported completing 30 of the 77 initiatives, it found 
that 13 of these initiatives required more work, such as making 
procedures routinely available or obtaining controller buy-in for use 
of the procedure. 

[33] Since 2003, airlines have reported the cause of delay to DOT in 
one of five broad categories: late-arriving aircraft, airline, 
national aviation system, extreme weather, and security. However, as 
we reported in GAO-08-934T, these data provide an incomplete picture 
of the sources of delay because the categories are too broad to 
provide meaningful information on the root causes of delays. For 
example, the second largest source of systemwide delay--late-arriving 
aircraft--masks the original source of delay. Additionally, since 
weather-related delays are captured in different delay categories, 
DOT's Bureau of Transportation Statistics (BTS) estimates these delays 
by summing extreme weather delays, national aviation system delays 
that FAA assigns in OPSNET as caused by weather, and an estimated 
portion of weather-related delays from late-arriving aircraft delays 
from DOT's ASQP data. Using this calculation, BTS estimated that in 
2009, about 42 percent of delayed flights were weather-related delays. 

[34] DOT Inspector General. Status Report on Actions Underway to 
Address Flight Delays and Improve Airline Customer Service. CC-2008- 
058. (Washington, D.C.: Apr. 9, 2008). 

[35] This analysis was based on airlines' schedules and airport called 
rates (i.e., the number of aircraft that an airport can accommodate in 
a quarter hour given airport conditions) for 1 day in August 2009. We 
considered an airport to be overscheduled in any hourly slot if either 
the number of scheduled arrivals or scheduled departures in a given 
hour exceeded the called arrival rate or called departure rate, 
respectively. 

[36] As previously noted, a flight is delayed in OPSNET if while under 
FAA's control, it accumulates a delay of 15 minutes or more between 
the time that a pilot requests to taxi and the time that the aircraft 
takes off or anywhere en route for an aggregate of 15 minutes or more. 

[37] While OPSNET captures delays experienced by and attributed to all 
FAA facilities, our analysis of OPSNET includes delays attributed to 
and experienced by the OEP airports (excluding Honolulu) and its 
associated TRACONs. See appendix I for more information on how we 
isolated departures and departure delays for our analysis. 
Additionally, unless otherwise specified, we combined each airport 
with its TRACON to show the total departure delay caused by each 
airport and its corresponding TRACON and refer to this combination by 
the airport name. These airports and TRACONs represent about 85 
percent of the total departure delays within OPSNET. 

[38] For our analysis, we grouped the 3 New York airports together to 
show the combined contribution to delays of these airports and the New 
York TRACON. 

[39] Of these 26,000 departure delays, 25 delays were attributed to 
Philadelphia's TRACON. 

[40] These 7,500 delays do not include the other delays experienced by 
Philadelphia that are attributed to other airports. 

[41] GAO, FAA Airspace Redesign: An Analysis of the New York/New 
Jersey/Philadelphia Project, [hyperlink, 
http://www.gao.gov/products/GAO-08-786] (Washington, D.C.: July 31, 
2008). 

[42] FAA has many ongoing and planned initiatives--such as longer-term 
NextGen procedures and technologies--that could also reduce delays, 
but these actions are not included in our discussion because they are 
not expected to realize delay reduction benefits in the next 2 to 3 
years. 

[43] 74 Fed. Reg. 2646 (Jan. 15, 2009). According to FAA officials, 
the agency is currently working to reduce the number of scheduled 
flights to reach its new hourly limit of 71, but still operates at 
more than that level in most hours of the day. FAA officials noted 
that reaching 71 scheduled hourly operations at LaGuardia may be 
difficult to do voluntarily. While hourly limits on scheduled 
operations were set at 81 for both JFK and Newark, FAA originally 
allowed more than this level in some afternoon hours. FAA continues to 
work with airlines at JFK and Newark to reduce the number of flights 
where they exceed the hourly limit of 81 scheduled operations at these 
airports. 

[44] Opportunities to optimize throughput, improve flexibility, enable 
fuel-efficient climb and descent profiles, and increase capacity at 
the most congested metroplex areas should be a high-priority 
initiative in the near term. RTCA NextGen Mid-Term Implementation Task 
Force Report. (September 9, 2009). In addition, some elements of 
NextGen require aircraft equipage before technologies can be used and 
benefits realized. RNAV enables aircraft to fly on any path within 
coverage of ground-or space-based navigation aids, permitting more 
access and flexibility for point-to-point operations. RNP, like RNAV, 
enables aircraft to fly on any path within coverage of ground-or space-
based navigation aids, but also includes an onboard performance-
monitoring capability. RNP also enables closer en route spacing 
without intervention by air traffic control and permits more precise 
and consistent arrivals and departures. 

[45] The 2012 runway is the third project in Phase 1 of the O'Hare 
Modernization Program. The first two runway projects were completed in 
2008 at Chicago O'Hare. 

[46] As mentioned earlier in this report, about 72 percent of delays 
attributed to Chicago O'Hare occur at other airports. 

[47] DOT Inspector General, Observations On Short-Term Capacity 
Initiatives. AV-2008-087 (Washington, D.C.: Sept. 26, 2008). 

[48] GAO, Next Generation Air Transportation System: FAA Faces 
Challenges in Responding to Task Force Recommendations, [hyperlink, 
http://www.gao.gov/products/GAO-10-188T] (Washington, D.C.: Oct. 28, 
2009). 

[49] [hyperlink, http://www.gao.gov/products/GAO-08-786]. 

[50] According to FAA officials, the agency is in the process of 
revising key performance metrics to better track the performance and 
the agency may move away from measuring RNAV and RNP procedure 
development by counting the number of procedures implemented. 

[51] The 2009-2013 FAA Flight Plan Performance Target: NAS On-Time 
Arrival is the percentage of all flights arriving at the 35 OEP 
airports equal to or less than 15 minutes late, based on the carrier 
flight plan filed with FAA (not the airlines' scheduled flight times), 
and excludes minutes of delay attributed by airlines to weather, 
airline actions, security delays, and prorated minutes for late- 
arriving flights at the departure airport. 

[52] In addition to delay reduction, FAA also models NextGen program 
benefits for safety, environmental, and operational improvements. 
Delay reduction is not the agency's only goal, as increasing 
throughput, decreasing total travel times and distances, and fuel 
savings are all expected benefits of some NextGen programs. 

[53] While we reviewed some of FAA's assumptions and analyses, we did 
not verify the accuracy of the model. Moreover, the various modeling 
efforts under way to estimate the impacts of NextGen technologies are 
somewhat preliminary and still under development. At present, FAA 
officials told us that the model results do not appear to simulate 
current year delays well for some airports, but the focus of the 
analysis is on growth rates over time. 

[54] FAA officials noted that there could be some inconsistencies 
between the results from this model and FAA Airports office estimates 
of future capacity and delay because the NextGen modeling may not 
reflect detailed information on individual airport capacity needs 
developed by the Airports office. Through its report entitled Capacity 
Needs in the National Airspace System, 2007-2025 (FACT 2), FAA 
identified airports that are forecast to be significantly congested by 
2015 and 2025, whether or not currently planned improvements are 
carried out. FAA is currently in the process of updating this 
analysis. FAA, Capacity Needs in the National Airspace System, 2007-
2025: An Analysis of Airports and Metropolitan Area Demand and 
Operational Capacity in the Future (Washington, D.C.: May 2007), a 
study prepared by the MITRE Corporation, Center for Advanced Aviation 
System Development. 

[55] Simultaneous runway approaches allow increased arrival rates on a 
given runway configuration when weather conditions are classified as 
instrument meteorological conditions. 

[56] MITRE is a not-for-profit organization chartered to work in the 
public interest. MITRE manages four federally funded research and 
development centers, including one for FAA. MITRE has its own 
independent research and development program that explores new 
technologies and new uses of technologies to solve problems in the 
near term and in the future. 

[57] Since FAA's ASPM data are not finalized until approximately 90 
days after the end of the fiscal year, the data for the last 3 months 
of calendar year 2009 (October, November, and December) are current as 
of February 26, 2010, and are subject to change. 

[58] According to FAA, the 35 OEP airports are commercial airports 
with significant activity and were selected in 2000 on the basis of 
lists from FAA and Congress as well as a study that identified the 
most congested airports in the United States. For purposes of this 
report, we excluded the Honolulu International airport; while it is a 
large airport, it is outside the 48 contiguous states. 

[59] TRACONs provide air traffic control services for airspace within 
approximately 40 miles of an airport and generally up to 10,000 feet 
above the airport, where en route centers' control begins. For our 
analysis, we used FAA's aggregated TRACON data, referred to as the 34 
select TRACONs. According to FAA, this group of TRACONs covers the 
terminal operations of the 34 OEP airports along with the terminal 
operations for airports serving Albuquerque, New Mexico; Nashville, 
Tennessee; Indianapolis, Indiana; Kansas City, Missouri; New Orleans, 
Louisiana; West Palm Beach, Florida; and Raleigh/Durham, North 
Carolina. 

[60] This allocation was discussed with officials at FAA's Air Traffic 
Control Center Command Center, who agreed that this allocation was the 
most accurate way to partition the data. We excluded the traffic 
management to delays allocated for the airports for the seven TRACONs 
that shared a common identifier with a non-OEP airport from our data 
set because these data were outside the scope of our analyses. 

[61] Our analysis looked at the correlation between the log function 
of arrivals and the log function of delayed arrivals under the 
assumption that the relationship between arrivals and delayed arrivals 
is not linear. 

[62] MITRE is a not-for-profit organization chartered to work in the 
public interest. MITRE manages four federally funded research and 
development centers, including one for FAA. MITRE has its own 
independent research and development program that explores new 
technologies and new uses of technologies to solve problems in the 
near term and in the future. 

[63] According to FAA, using unconstrained schedules to model benefits 
can be problematic because of the nonlinear relationship between 
growth in flights and delay. Small changes in demand can produce large 
changes in model results, which not only produce instability in the 
model but also generate a large "benefit" because of delay reduction, 
which would be overstated given that the number of flights and delays 
would not grow to those levels. Instead, FAA develops limits on demand 
based on historic demand-capacity-delay relationships and then "trims" 
the schedule at individual airports to keep demand from growing to 
unreasonable levels. Because flights to and from these airports start 
or end at other airports included in the model, removing flights to 
bring down delays at these airports to levels that were consistent 
with sustainable aviation operations actually resulted in reduced 
flights at nearly all airports included in the modeling. This 
"feasible schedule" is used to calculate delay and other performance 
statistics and a list of unaccommodated flights that may be valued. 

[64] Our analysis looked at the correlation between the log function 
of arrivals and the log function of delayed arrivals under the 
assumption that the relationship between arrivals and delayed arrivals 
is not linear. 

[End of section] 

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