This is the accessible text file for GAO report number GAO-08-880 
entitled 'Nonprofit Hospitals: Variation in Standards and Guidance 
Limits Comparison of How Hospitals Meet Community Benefit Requirements' 
which was released on October 14, 2008. 

This text file was formatted by the U.S. Government Accountability 
Office (GAO) to be accessible to users with visual impairments, as part 
of a longer term project to improve GAO products' accessibility. Every 
attempt has been made to maintain the structural and data integrity of 
the original printed product. Accessibility features, such as text 
descriptions of tables, consecutively numbered footnotes placed at the 
end of the file, and the text of agency comment letters, are provided 
but may not exactly duplicate the presentation or format of the printed 
version. The portable document format (PDF) file is an exact electronic 
replica of the printed version. We welcome your feedback. Please E-mail 
your comments regarding the contents or accessibility features of this 
document to Webmaster@gao.gov. 

This is a work of the U.S. government and is not subject to copyright 
protection in the United States. It may be reproduced and distributed 
in its entirety without further permission from GAO. Because this work 
may contain copyrighted images or other material, permission from the 
copyright holder may be necessary if you wish to reproduce this 
material separately. 

Report to the Ranking Member, Committee on Finance, U.S. Senate: 

United States Government Accountability Office: 

GAO: 

September 2008: 

Nonprofit Hospitals: 

Variation in Standards and Guidance Limits Comparison of How Hospitals 
Meet Community Benefit Requirements: 

Nonprofit Hospitals: 

GAO-08-880: 

GAO Highlights: 

Highlights of GAO-08-953, a report to the Subcommittee on Financial 
Institutions and Consumer Credit, Committee on Financial Services, 
House of Representatives. 

Why GAO Did This Study: 

Basel II, the new risk-based capital framework based on an 
international accord, is being adopted by individual countries. It 
includes standardized and advanced approaches to estimating capital 
requirements. In the United States, bank regulators have finalized an 
advanced approaches rule that will be required for some of the largest, 
most internationally active banks (core banks) and proposed an optional 
standardized approach rule for non-core banks that will also have the 
option to remain on existing capital rules. In light of possible 
competitive effects of the capital rules, GAO was asked to examine (1) 
the markets in which banks compete, (2) how new capital rules address 
U.S. banks’ competitive concerns, and (3) actions regulators are taking 
to address competitive and other potential negative effects during 
implementation. Among other things, GAO analyzed data on bank products 
and services and the final and proposed capital rules; interviewed U.S. 
and foreign bank regulators, officials from U.S. and foreign banks; and 
computed capital requirements under varying capital rules. 

What GAO Found: 

Large and internationally active U.S.-based banks (core banks) that 
will adopt the Basel II advanced approaches compete among themselves 
and in some markets with U.S.-based non-core banks, investment firms, 
and foreign-based banks. Non-core banks compete with core banks in 
retail markets, but in wholesale markets core banks often compete with 
investment firms and foreign-based banks. Because holding capital is 
costly for banks, differences in regulatory capital requirements could 
influence costs, prices, and profitability for banks competing under 
different capital requirements. 

The new U.S. capital rules addressed some earlier competitive concerns 
of banks; however, other concerns remain. By better aligning the 
advanced approaches rule with the international accord and proposing an 
optional standardized approach rule, U.S. regulators reduced some 
competitive concerns for both core and non-core banks. For example, the 
U.S. wholesale definition of default for the advanced approaches is now 
similar to the accord’s. Core banks continue to be concerned about the 
leverage requirement (a simple capital to assets calculation), which 
they believe places them at a competitive disadvantage relative to 
firms not subject to a similar requirement. Foreign regulators have 
been working with U.S. regulators to coordinate Basel II implementation 
for U.S. banks with foreign operations. The proposed standardized 
approach addresses some concerns non-core banks raised by providing a 
more risk sensitive approach to calculating regulatory requirements. 
But other factors likely will reduce differences in capital for banks 
competing in the United States; for example, the leverage requirement 
establishes a floor that may exceed the capital required under the 
advanced and standardized approaches. 

Many factors have affected the pace of Basel II implementation in the 
United States and, while the gradual implementation is allowing 
regulators to consider changes in the rules and reassess banks’ risk-
management systems, regulators have not yet taken action to address 
areas of uncertainty that could have competitive implications. For 
example, the final rule provides regulators with considerable 
flexibility and leaves open questions such as which banks may be 
exempted from the advanced approaches. Although the rule provides that 
core banks can apply for exemptions and regulators should consider 
these in light of some broad categories, such as asset size or 
portfolio mix, the rule does not further define the criteria for 
exemptions. Some industry participants we spoke with said that 
uncertainties about the implementation of the advanced approaches have 
been a problem for them. Moreover, regulators have not fully developed 
plans for a required study of the impacts of Basel II before full 
implementation. Lack of specificity in criteria, scope, methodology, 
and timing will affect the quality and extent of information that 
regulators will have to help assess competitive and other impacts, 
determine whether there are any material deficiencies requiring future 
changes in the rules, and determine whether to permit core banks to 
fully implement Basel II. 

What GAO Recommends: 

GAO recommends that the U.S. bank regulators (1) clarify how they will 
use regulatory flexibility built into the rules and (2) fully develop 
plans, on a joint basis, for the required study of the impacts of Basel 
II. The bank regulators generally agreed with our recommendations in a 
joint response to this report. 

To view the full product, including the scope and methodology, click on 
[hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-08-953]. For more 
information, contact Orice M. Williams at (202) 512-8678 or 
williamso@gao.gov. 

[End of section] 

Contents: 

Letter: 

Results in Brief: 

Background: 

IRS's Standard Provides Broad Latitude for Nonprofit Hospitals to 
Determine Community Benefit Activities; State Requirements Vary 
Substantially in Scope and Detail: 

Differences in the Activities Nonprofit Hospitals Define as Community 
Benefit Substantially Affect the Amount of Community Benefits They 
Report: 

Differences in How Nonprofit Hospitals Measure Costs of Community 
Benefit Activities Can Affect the Amount of Community Benefits They 
Report: 

Concluding Observations: 

Agency Comments and Our Evaluation: 

Appendix I: Scope and Methodology: 

Appendix II: Other Activities That Benefit the Community Identified in 
Industry Guidance: 

Appendix III: State Community Benefit Requirements: 

Appendix IV: States with Community Benefit Requirements Related to 
Hospitals: 

Appendix V: Examples of States with Licensure-Related Community Benefit 
Provisions: 

Appendix VI: Examples of States with Only Community Benefit Reporting 
Provisions: 

Appendix VII: Examples of States with Community Benefit Provisions 
Located Outside of Statutes and Regulations: 

Appendix VIII: GAO Contact and Staff Acknowledgments: 

Tables: 

Table 1: Number of Nonprofit Hospitals and Their Average Total 
Operating Expenses in Selected States, 2006: 

Table 2: Charity Care and Bad Debt as Community Benefit--Analysis of 
Selected Government Agency and Industry Group Standards and Guidance: 

Table 3: Government Health Care Programs as Community Benefit--Analysis 
of Selected Government Agency and Industry Group Standards and 
Guidance: 

Figures: 

Figure 1: Geographic Distribution of Nonprofit Hospitals in 2006: 

Figure 2: State Community Benefit Requirements: 

Figure 3: Average Percentage of Total Operating Expenses Devoted to 
Charity Care Costs and Bad Debt among Nonprofit Hospitals in Selected 
States, 2006: 

Figure 4: Average Percentages of Total Operating Expenses Devoted to 
Charity Care Costs, Bad Debt, and the Unreimbursed Costs of Medicaid 
and Medicare among Nonprofit Hospitals in Selected States, 2006: 

Figure 5: Average Percentages of Total Operating Expenses Devoted to 
the Unreimbursed Costs of Other Activities That Benefit the Community 
among Nonprofit Hospitals in Selected States, 2006: 

Figure 6: Charity Care Costs, Bad Debt, Unreimbursed Cost of Medicaid 
and Medicare, and Other Activities That Benefit the Community as 
Percentages of Their Sum among Nonprofit Hospitals in Selected States, 
2006: 

Figure 7: Average Percentages of Total Operating Expenses Devoted to 
the Unreimbursed Cost of Medicaid and to the Unreimbursed Cost of 
Medicaid Net of DSH Payments among Nonprofit Hospitals in Selected 
States, 2006: 

Abbreviations: 

AHA: American Hospital Association: 

BBRA: Medicare, Medicaid, and SCHIP Balanced Budget Refinement Act of 
1999: 

CBO: Congressional Budget Office: 

CCR: cost-to-charge ratio: 

CHA: Catholic Health Association of the United States: 

CMS: Centers for Medicare & Medicaid Services: 

DSH: disproportionate share hospital: 

EIN: employer identification number: 

HFMA: Healthcare Financial Management Association: 

IRS: Internal Revenue Service: 

JCT: Joint Committee on Taxation: 

MedPAC: Medicare Payment Advisory Commission: 

United States Government Accountability Office: 

Washington, DC 20548: 

September 12, 2008: 

The Honorable Charles E. Grassley: 
Ranking Member: 
Committee on Finance: 
United States Senate: 

Dear Senator Grassley: 

In 2006, there were about 2,900 nonprofit hospitals in the United 
States.[Footnote 1] These hospitals qualify for federal tax exemption 
from the Internal Revenue Service (IRS) if they meet certain 
requirements.[Footnote 2] The exemption is based on the principle that 
the government's loss of tax revenues is offset by its relief from 
financial burdens that it would otherwise have to meet with 
appropriations from public funds, and by the benefits resulting from 
the promotion of general welfare.[Footnote 3] In addition to federal 
income tax exemption, these hospitals also have access to charitable 
donations that are tax deductible to the donor and tax-exempt bond 
financing. Nonprofit hospitals may also be exempt under state law from 
state and local income, property, and sales taxes. The Joint Committee 
on Taxation (JCT)--a nonpartisan committee that assists Congress with 
tax legislation--estimated that in 2002, nonprofit hospitals received 
tax benefits of $12.6 billion at the federal, state, and local 
levels.[Footnote 4] 

To qualify for tax-exempt status, IRS requires nonprofit hospitals to 
be organized and operated exclusively for a charitable purpose. Before 
1969, IRS specified that hospitals must provide charity care to meet 
this requirement.[Footnote 5] Since 1969, however, IRS has not 
specified that nonprofit hospitals have to provide charity care to meet 
this requirement, but they must provide a benefit to the community. 
This has become known as the community benefit standard and has 
remained substantially unchanged since 1969. In addition to charity 
care, services and activities that can qualify as community benefits 
include the provision of health education and screening to specific 
vulnerable populations within the community and activities that benefit 
the greater public good, such as education for health professionals and 
medical research. 

Many of these community benefit activities--especially charity care-- 
are intended to benefit individuals who need financial and other help 
to obtain medical care. In 2006, there were approximately 47 million 
uninsured individuals in the United States.[Footnote 6] These 
individuals are more likely than insured individuals to rely on 
hospital emergency rooms for medical care.[Footnote 7] Some of these 
individuals with serious illness or injuries are admitted as inpatients 
to the hospital, incurring substantial treatment costs.[Footnote 8] 
Because uninsured individuals may lack the ability to pay for their 
medical care, hospitals absorb some of the costs associated with 
providing uncompensated care--either through a charity care program or 
as expenses written off as bad debt.[Footnote 9],[Footnote 10] Given 
the benefits available to tax-exempt hospitals, policymakers have been 
interested in determining the extent to which hospitals share the 
burden of caring for uninsured individuals. 

In 2005, we reported on the amount of uncompensated care that 
nonprofit, for-profit, and government hospitals provided.[Footnote 11] 
We found that nonprofit hospitals devoted only slightly more of their 
patient operating expenses to uncompensated care, on average, than 
their for-profit counterparts. We also found that the burden of 
uncompensated care was not evenly distributed among nonprofit 
hospitals--a small number of nonprofit hospitals provided substantially 
more uncompensated care than other hospitals receiving the same tax 
preference. In 2006, the Congressional Budget Office (CBO) also 
reported wide variation in the provision of uncompensated care among 
nonprofit hospitals.[Footnote 12] These studies indicated that 
nonprofit hospitals may not be defining community benefit in a 
consistent manner that would enable policymakers to hold them 
accountable for providing benefits commensurate with their tax-exempt 
status. 

Congress has since continued to raise questions about whether nonprofit 
hospitals sufficiently accept and share the burden of uncompensated 
care. As part of this effort, in 2007, you distributed a paper 
discussing potential reforms to the community benefit 
standard.[Footnote 13] Among other things, you sought feedback on 
whether hospitals should be required to devote a minimum percentage of 
patient operating expenses or revenues (whichever is greater) to 
charity care in order to continue to qualify for federal tax exemption. 
You also expressed interest in gaining a better understanding of 
nonprofit hospitals' provision of community benefits in relation to 
their tax-exempt status, and raised concerns about the extent to which 
nonprofit hospitals define, measure, and report community benefits in a 
consistent and transparent manner. 

To obtain more information on these topics, you asked us to describe 
IRS's community benefit standard and the states' community benefit 
requirements, and to examine guidelines nonprofit hospitals use to 
define, measure, and report the components of community benefit. In 
this report, we (1) determine the community benefit standard and 
requirements that IRS and the states have established; (2) examine the 
standards and guidance nonprofit hospitals use to define community 
benefit activities and their effects on reported community benefits; 
and (3) examine the standards and guidance nonprofit hospitals use to 
measure the costs of community benefit activities and their effects on 
reported community benefits. 

To determine the community benefit standard that IRS has established, 
we examined relevant provisions of the Internal Revenue Code, IRS 
regulations, revenue rulings, and federal case law. To review states' 
community benefit requirements, we examined codified statutes and 
regulations of the states.[Footnote 14] 

To examine what activities are defined as community benefit, we 
reviewed standards and guidance from the following government agencies 
and industry groups: the Centers for Medicare & Medicaid Services 
(CMS), IRS, the American Hospital Association (AHA), the Catholic 
Health Association of the United States (CHA), VHA Inc.,[Footnote 15] 
and the Healthcare Financial Management Association (HFMA). CMS, the 
agency that administers Medicare,[Footnote 16] requires cost 
information--including charity care costs and bad debt expenses--from 
hospitals that participate in Medicare.[Footnote 17] AHA officials 
stated that it represents over three-fourths of the hospitals in the 
nation, including nonprofit hospitals. CHA represents Catholic health 
care organizations, including hospitals, and is the nation's largest 
group of nonprofit health care sponsors, systems, and facilities. VHA 
represents about 28 percent of the nation's community-owned, nonprofit 
hospitals. In 2006, CHA and VHA jointly released a set of detailed 
community benefit guidelines--A Guide for Planning and Reporting 
Community Benefit.[Footnote 18] HFMA represents health care financial 
management executives and leaders in all areas of health care, 
including hospitals. In 2006, the organization issued financial 
reporting guidance on community benefit activities, including details 
on charity care and bad debt. In addition to examining standards and 
guidance from these organizations, we interviewed their officials and 
representatives. We also interviewed representatives from the 
Association of American Medical Colleges, which represents medical 
schools, teaching hospitals, and their faculty, residents, and 
students, as well as academic and professional societies; the 
Federation of American Hospitals, which represents for-profit community 
hospitals and health systems; the National Association of Children's 
Hospitals; state hospital associations and state health officials from 
California, Indiana, Massachusetts, and Texas; and seven nonprofit 
health care systems.[Footnote 19] 

To examine the effects of including or excluding various community 
benefit activities on reported community benefit, we analyzed 2006 
state data from California, Indiana, Massachusetts, and Texas. We 
selected these four states because they represent diverse areas both 
geographically and in the percentage of hospitals that are nonprofit, 
and because they collected data on nonprofit hospitals' community 
benefits, which not many states maintain.[Footnote 20] The state data 
were also the most recent available at the time of our analysis. We 
limited our analysis to nonprofit, nongovernmental, acute care, general 
hospitals that reported gross patient revenues and total operating 
expenses. We calculated and compared a variety of hospital expenses, 
including charity care costs, bad debt, unreimbursed costs of 
government health care programs,[Footnote 21] and the costs of other 
activities that benefit the community, as percentages of total 
operating expenses. To assess the reliability of the state data from 
California, Indiana, Massachusetts, and Texas, we reviewed relevant 
documentation for each of the data sets and interviewed knowledgeable 
state officials about the accuracy of the data. Based on this 
information we determined that the state-collected data were reliable 
for the purposes of this report. 

To examine practices nonprofit hospitals use to measure community 
benefit activities, we reviewed the standards and guidance from CMS, 
IRS, AHA, CHA and VHA, and HFMA. To examine the effects of these 
practices on reported community benefit, we analyzed 2006 state data 
from California, Indiana, Massachusetts, and Texas. Specifically, we 
compared the different ways hospitals calculate expenses, including 
charity care costs and the unreimbursed cost of Medicaid,[Footnote 22] 
as percentages of total operating expenses. Appendix I contains a more 
complete description of our methodology. We conducted our work from 
July 2007 through August 2008 in accordance with generally accepted 
government auditing standards. 

Results in Brief: 

IRS's community benefit standard allows nonprofit hospitals broad 
latitude to determine the services and activities that constitute 
community benefit. Furthermore, state community benefit requirements 
that hospitals must meet in order to qualify for state tax-exempt or 
nonprofit status vary substantially in scope and detail. For example, 
15 states have community benefit requirements in statutes or 
regulations, and 10 of these states have detailed requirements. 

Among the standards and guidance used by nonprofit hospitals, consensus 
exists to define charity care, the unreimbursed cost of means-tested 
government health care programs (programs for which eligibility is 
based on financial need, such as Medicaid), and many other activities 
that benefit the community as community benefit. However, consensus 
does not exist to define bad debt and the unreimbursed cost of Medicare 
as community benefit. Variations in the activities nonprofit hospitals 
define as community benefit lead to substantial differences in the 
amount of community benefits they report. 

Even if nonprofit hospitals define the same activities as community 
benefit, they may measure the costs of those activities differently, 
which can lead to inconsistencies in reported community benefits. For 
example, standards and guidance vary on the level at which hospitals 
may report their community benefit (e.g., at an individual hospital 
level or a health care system level); the method hospitals may use to 
estimate costs of all community benefit activities; and the methods 
hospitals may use to measure costs of charity care, government health 
care programs, and other activities that benefit the community. State 
data demonstrate that differences in how nonprofit hospitals measure 
charity care costs and the unreimbursed costs of government health care 
programs can affect the amount of community benefit they report. 

With the added attention to community benefit has come a growing 
realization of the extent of variability among stakeholders in what 
should count and how to measure it. At present, determination and 
measurement of activities as community benefit for federal purposes are 
still largely a matter of individual hospital discretion. Given the 
large number of uninsured individuals, and the critical role of 
hospitals in caring for them, it is important that federal and state 
policymakers and industry groups continue their discussion addressing 
the variability in defining and measuring community benefit activities. 
An encouraging prospect for the future is the potential availability of 
two national data sources derived from mandatory reporting to IRS and 
CMS. National data should be helpful in standardizing reporting on 
community benefit activities and informing public policy on the 
community benefit standard. However, the data from these two sources 
will not be available for analysis for several years, and it remains to 
be seen whether the data will be consistent and reliable. 

CMS and IRS reviewed a draft of this report. CMS stated that it did not 
have any comments. IRS stated that the report in general was accurate, 
although the agency noted several concerns regarding the description of 
the community benefit standard. We addressed IRS's concerns as 
appropriate. 

Background: 

In 2006, the majority--59 percent--of the roughly 4,900 nonfederal, 
acute care general hospitals in the United States were nonprofit. The 
rest included government hospitals (25 percent) and for-profit 
hospitals (17 percent).[Footnote 23] States varied--generally by region 
of the country--in their percentages of nonprofit hospitals (see fig. 
1). States in the Northeast and Midwest had relatively high 
concentrations of nonprofit hospitals, whereas the concentration was 
relatively low in the South. For example, 88 percent of Massachusetts' 
hospitals were nonprofit, whereas only 32 percent of Texas' hospitals 
were nonprofit. 

Figure 1: Geographic Distribution of Nonprofit Hospitals in 2006: 

This figure is a map of the United States showing geographic 
distribution of nonprofit hospitals in 2006. 

[See PDF for image] 

Source: GAO analysis of 2008 CMS data; Map Resources (map). 

Note: Hospitals include nonfederal, acute care, general hospitals. 

[End of figure] 

Among nonprofit hospitals we examined in California, Indiana, 
Massachusetts, and Texas, the average size of these hospitals, as 
measured by total operating expenses, varied (see table 1). For 
example, the average total operating expenses of nonprofit hospitals in 
Massachusetts were 98 percent higher than average total operating 
expenses of nonprofit hospitals in Indiana. 

Table 1: Number of Nonprofit Hospitals and Their Average Total 
Operating Expenses in Selected States, 2006: 

California; 
Number of hospitals: 166; 
Average total operating expenses (in millions): $201.3. 

Indiana; 
Number of hospitals: 78; 
Average total operating expenses (in millions): 141.3. 

Massachusetts; 
Number of hospitals: 64; 
Average total operating expenses (in millions): 279.6. 

Texas; 
Number of hospitals: 119; 
Average total operating expenses (in millions): 148.9. 

Source: GAO analysis of 2006 California, Indiana, Massachusetts, and 
Texas data. 

Note: Nonprofit hospitals include nongovernmental, acute care, general 
hospitals. 

[End of table] 

Federal Tax-Exemption Criteria for Nonprofit Hospitals: 

Federal tax exemption for charitable organizations has been in 
existence since the beginning of federal income tax law. This exemption 
is based on the principle that the government's loss of tax revenue is 
offset by its relief from financial burdens that it would otherwise 
have to meet with appropriations from public funds, and by the benefits 
resulting from the promotion of general welfare. Nonprofit hospitals 
have never been expressly categorized as tax-exempt organizations under 
section 501(c)(3) of the Internal Revenue Code. However, these 
hospitals are able to qualify for federal tax exemption under section 
501(c)(3) of the Internal Revenue Code since IRS and courts have 
recognized the promotion of health for the benefit of the community-- 
where medical assistance is afforded to the poor or where medical 
research is promoted--as a charitable purpose.[Footnote 24] 
Specifically, nonprofit hospitals must be organized and operated 
exclusively for the promotion of health, ensuring that no part of their 
net earnings inure to the benefit of any private individual, and may 
not participate in political campaigns on behalf of any candidate or 
conduct substantial lobbying activities.[Footnote 25] 

IRS has also issued revenue rulings specifying how nonprofit hospitals 
can meet the requirements of federal tax exemption.[Footnote 26] In a 
1956 revenue ruling, IRS required tax-exempt hospitals to provide 
charity care to the extent of their financial abilities, which was 
known as the financial ability standard.[Footnote 27] However, through 
another revenue ruling in 1969, IRS established the community benefit 
standard, which modified the charity care-based financial ability 
standard as to how hospitals could qualify for tax-exempt 
status.[Footnote 28] The community benefit standard specified that 
nonprofit hospitals were not required to provide charity care to 
qualify for federal tax exemption, but they must provide a benefit to 
the community.[Footnote 29] Therefore, nonprofit hospitals could 
qualify for tax-exempt status so long as they benefited the community 
in a way that relieved a governmental burden and promoted general 
welfare, even if not every member of the community received a direct 
benefit. 

In the 1969 revenue ruling that established the community benefit 
standard, IRS recognized five factors that would support a nonprofit 
hospital's tax-exempt status. These five factors were (1) the operation 
of an emergency room open to all members of the community without 
regard to ability to pay;[Footnote 30] (2) a governance board composed 
of community members; (3) the use of surplus revenue for facilities 
improvement, patient care, and medical training, education, and 
research; (4) the provision of inpatient hospital care for all persons 
in the community able to pay, including those covered by Medicare and 
Medicaid; and (5) an open medical staff[Footnote 31] with privileges 
available to all qualifying physicians. IRS further stated that tax- 
exempt status would be determined based on the facts and circumstances 
of each case, and that neither the absence of particular factors set 
forth in the 1969 revenue ruling nor the presence of other factors 
would be necessarily conclusive. 

Nonprofit hospitals that qualify for tax-exempt status are exempt from 
federal income taxation, have access to bond financing that generates 
tax-free interest earnings for the bondholder--allowing these hospitals 
to borrow funds at a lower cost than nonexempt entities--and are 
eligible to receive contributions that are tax deductible for the 
donors. In addition, these hospitals may also be exempt under state law 
from state and local income, property, and sales taxes, which in some 
cases are of a greater value than the federal income tax exemption. 

Reporting of Community Benefit Information: 

Once nonprofit hospitals have applied for and are granted tax-exempt 
status by IRS, they must file Form 990 with IRS on an annual 
basis.[Footnote 32] Form 990 collects information such as revenues and 
expenses, and program service accomplishments. In December 2007, IRS 
released a revised Form 990 to include a schedule specific to 
hospitals--Schedule H--that requires nonprofit hospitals to report 
their provision of activities that benefit the community in specified 
categories: charity care, bad debt, unreimbursed cost of government 
health care programs, and other activities that benefit the 
community.[Footnote 33] The new hospital schedule will be mandatory 
starting in filing year 2010 for tax year 2009, and IRS officials have 
stated that complete data from the schedule may not be available until 
2011, at the earliest.[Footnote 34] 

In addition to meeting IRS's community benefit reporting requirements, 
hospitals that participate in the Medicare program--including nonprofit 
hospitals--must file hospital cost reports with CMS.[Footnote 35] The 
required cost report includes Worksheet S-10, which collects revenue 
and cost information on Medicaid, state and local indigent care 
programs, the State Children's Health Insurance Program,[Footnote 36] 
and other uncompensated care--defined by CMS as charity care and bad 
debt--provided by the hospitals. CMS, in consultation with the Medicare 
Payment Advisory Commission (MedPAC),[Footnote 37] is revising 
Worksheet S-10 as part of broader efforts to update the Medicare 
hospital cost report. 

Beyond these two federal requirements, some states also require 
hospitals to report their provision of community benefits using state- 
specific reporting instruments. In addition, when requested, some 
hospitals also report their community benefits to the state hospital 
associations or other trade organizations to which they belong. 

IRS's Standard Provides Broad Latitude for Nonprofit Hospitals to 
Determine Community Benefit Activities; State Requirements Vary 
Substantially in Scope and Detail: 

IRS's community benefit standard to qualify for tax-exempt status 
allows nonprofit hospitals broad latitude to determine the services and 
activities that constitute community benefit. Furthermore, state 
community benefit requirements that hospitals must meet in order to 
qualify for state tax-exempt or nonprofit status vary substantially in 
scope and detail. 

IRS's Community Benefit Standard Provides Broad Latitude to Nonprofit 
Hospitals: 

IRS's community benefit standard that hospitals must meet to qualify 
for federal tax exemption provides broad latitude to the hospitals in 
determining the nature and amount of the community benefits they 
provide.[Footnote 38] Specifically, IRS, in a 1969 revenue ruling that 
established the current community benefit standard, modified the 
existing tax-exemption requirement that focused primarily on the level 
of charity care that a hospital provided. This 1969 revenue ruling also 
listed the five factors that demonstrated how a nonprofit hospital 
could benefit the community in a way that relieved governmental burden 
and promoted general welfare.[Footnote 39] While IRS recognized these 
five factors as supportive of a nonprofit hospital's tax-exempt status, 
it also stated that a nonprofit hospital seeking exemption need not 
meet all five factors to qualify for tax-exempt status; instead, the 
determination is based on all the facts and circumstances, and the 
absence of a particular factor may not necessarily be conclusive. As 
stated by the Commissioner of Internal Revenue, some of the five 
factors are now common practice in the hospital community and are less 
relevant in distinguishing tax-exempt hospitals from their for-profit 
counterparts.[Footnote 40] For example, having an open medical staff, 
participating in Medicare and Medicaid, and treating all emergency 
patients without regard to ability to pay are common features of both 
tax-exempt and for-profit hospitals. 

Although the focus of IRS policy is no longer the level of charity care 
that hospitals provide, the 1956 revenue ruling remains relevant, and 
IRS and various courts have continued to take into account the extent 
to which a hospital provides charity care when determining an 
organization's tax-exempt status. For example, among the factors that 
the Tax Court and several United States Courts of Appeals have 
considered in determining whether an organization met IRS's tax 
exemption requirements were existence of a charity care 
policy,[Footnote 41] provision of free or below-cost services to 
individuals financially unable to make the required payments,[Footnote 
42] and provision of additional community benefit--other than making 
hospital services available to all in the community--that either 
further the function of government-funded institutions or would not 
likely be provided within the community without a hospital 
subsidy.[Footnote 43] 

State Community Benefit Requirements That Nonprofit Hospitals Must Meet 
Vary Substantially in Scope and Detail: 

State community benefit requirements that hospitals must meet in order 
to qualify for state tax-exempt or nonprofit status vary substantially 
in scope and detail. Specifically, 15 of the states have community 
benefit requirements in statutes or regulations and 36 do not (see fig. 
2).[Footnote 44] Of the 15 states with requirements, 5 states--Alabama, 
Mississippi, Pennsylvania, Texas, and West Virginia--specify a minimum 
amount of community benefits required in order for hospitals to be 
compliant with state requirements. Another 4 of the 15 states-- 
Illinois, Indiana, Maryland, and Texas--have penalties for hospitals 
that fail to comply with their community benefit requirements.[Footnote 
45] Appendixes III, IV, V, VI, and VII contain more information on 
state community benefit requirements and other related provisions. 

Figure 2: State Community Benefit Requirements: 

This figure is a map of the United States showing state community 
benefit requirements. 

[See PDF for image] 

Source: GAO analysis of state statues and regulations; Map Resources 
(map). 

[End of figure] 

In addition to the variation in scope among state community benefit 
requirements, the level of detail among such requirements also varies 
substantially. Specifically, of the 15 states with community benefit 
requirements, 10 states have detailed requirements and 5 states have 
less-detailed requirements.[Footnote 46],[Footnote 47] The community 
benefit requirements of the 10 detailed states typically include some 
combination of the following factors: a definition of community 
benefit, requirements for a community benefit plan that sets forth how 
the hospital will provide community benefits, community benefit 
reporting requirements, and penalties for noncompliance. For example, 
California requires its nonprofit hospitals to adopt and annually 
update a community benefit plan, and annually submit a description of 
community benefit activities provided and their economic values, among 
other things.[Footnote 48] Similarly, Illinois requires its hospitals 
to develop an organizational mission statement and a community benefits 
plan for serving the community's health care needs, and to submit an 
annual report of its community benefits plan, including a disclosure of 
the amount and types of community benefits actually provided.[Footnote 
49] These states also typically define community benefit using examples 
of, and guidance on, the types of activities considered to be community 
benefit. For example, Illinois defines community benefit using examples 
of activities that the state considers to be community benefit and 
Maryland defines community benefit using both examples and 
guidance.[Footnote 50] In contrast, the remaining five states with less-
detailed requirements either only require the provision of charity care 
or do not provide guidance on what counts as community benefit. For 
example, Alabama's requirement only provides that charity care must 
constitute at least 15 percent of a hospital's business in order for 
the hospital to be exempt from property tax; and Wyoming's requirement 
does not specify which activities its nonprofit hospitals must provide, 
but makes clear that hospitals must provide benefit to the community to 
obtain or maintain tax-exempt status. 

Differences in the Activities Nonprofit Hospitals Define as Community 
Benefit Substantially Affect the Amount of Community Benefits They 
Report: 

Variations in the activities nonprofit hospitals define as community 
benefit lead to substantial differences in the amount of community 
benefits they report. Among the government standards and industry 
guidance used by nonprofit hospitals, consensus exists to define many 
activities and their associated expenses--charity care, the 
unreimbursed cost of means-tested government programs, and many other 
activities that benefit the community--as community benefit. However, 
consensus does not exist to define bad debt and the unreimbursed cost 
of Medicare--each of which represents a substantial cost for nonprofit 
hospitals, according to the state data we analyzed--as community 
benefit. 

Community Benefits May Include Charity Care, Bad Debt, Government 
Health Care Programs, and Other Activities That Benefit the Community: 

Activities that benefit the community and their associated expenses, as 
defined by the community benefit standards and guidance that nonprofit 
hospitals use, generally fall into one of four categories: charity 
care, care for patients whose accounts result in bad debt (referred to 
as bad debt for the rest of the report), care for beneficiaries of 
government health care programs and their associated unreimbursed 
costs, and other activities that benefit the community. In these 
standards and guidance, charity care is generally defined as care 
provided to patients whom the hospital deems unable to pay all or a 
portion of their bills. Bad debt is generally defined as the 
uncollectible payment that patients are expected to, but do not, pay. 
The unreimbursed cost of government health care programs is generally 
defined as the shortfall created when a facility receives total 
payments that are less than the total costs of caring for public 
program beneficiaries. Government health care programs include both 
means-tested programs for which eligibility is based on financial need, 
such as Medicaid, and non-means-tested programs for which eligibility 
is not based on financial need, such as Medicare. Lastly, other 
activities that benefit the community typically include activities that 
address a community need, and exclude activities that generate revenue 
for the hospital or are provided primarily for marketing purposes. 
These other activities generally fall into one of seven groups that the 
CHA and VHA guidance has identified, such as health professions 
education and medical research. Appendix II contains descriptions and 
examples of all seven groups. 

While Consensus Exists to Define Charity Care as Community Benefit, 
Disagreement Exists over Bad Debt, Which Is a Substantial Cost for 
Nonprofit Hospitals: 

Consensus exists among the standards and guidance that nonprofit 
hospitals use to define charity care as community benefit. 
Specifically, among the five government and industry guidance documents 
we examined, four--IRS, AHA, CHA and VHA, and HFMA--define charity care 
as community benefit, as did all four state hospital associations we 
interviewed. While CMS does not have a position on community benefit, 
its reporting instrument collects information on uncompensated care and 
defines the term to include charity care.[Footnote 51] In addition, of 
the 15 states with community benefit requirements, 14 either explicitly 
define community benefit to include charity care or, in the absence of 
a definition, mention charity care as an example of community benefit. 

However, consensus does not exist among the standards and guidance that 
nonprofit hospitals use to define bad debt as community benefit. Among 
the five government and industry guidance documents we examined, two-- 
CHA and VHA, and HFMA--specify that bad debt should not be defined as 
community benefit. CHA and VHA state that hospitals have the 
responsibility to better identify patients eligible for charity care, 
and thus distinguish charity care from bad debt.[Footnote 52] Citing 
the difficulty of obtaining appropriate documentation to determine 
charity care eligibility, HFMA, while it does not define bad debt as 
community benefit, has stated that hospital charity care policies 
should address how to determine eligibility when patients do not 
provide sufficient information to formally make a 
determination.[Footnote 53] In contrast, AHA defines bad debt as 
community benefit, as do three of the four state hospital associations 
we interviewed. AHA asserts that it should be defined as community 
benefit because the majority of bad debt is attributable to low-income 
patients who would qualify for charity care if hospitals were able to 
obtain the necessary documentation to formally make this determination. 

IRS, on the other hand, has not taken a position on whether to define 
bad debt as community benefit (see table 2). The agency recognizes the 
divergence of practices and views in this area and, as stated by its 
officials, would like more information on the amount of bad debt 
attributable to low-income patients. As a result, IRS's community 
benefit reporting instrument--Form 990, Schedule H--will collect data 
on bad debt separately from the list of hospital activities that are 
traditionally included as community benefit, permit hospitals to 
explain why certain portions of bad debt should be defined as community 
benefit, and allow hospitals to estimate how much bad debt is 
attributable to low-income patients. CMS does not have a position on 
community benefit; however, its reporting instrument collects 
information on uncompensated care and defines the term to include bad 
debt. State community benefit requirements vary in whether they define 
bad debt as community benefit. Of the 15 states with community benefit 
requirements, 3 states explicitly include bad debt as community 
benefit, 2 states explicitly exclude bad debt, and 10 states do not 
specify. 

Table 2: Charity Care and Bad Debt as Community Benefit--Analysis of 
Selected Government Agency and Industry Group Standards and Guidance: 

Government agencies: CMS; 
Charity care: No position on whether to define as community benefit[A]; 
Bad debt: No position on whether to define as community benefit[A]. 

Government agencies: IRS; 
Charity care: Defined as community benefit; 
Bad debt: No position on whether to define as community benefit. 

Industry groups: AHA; 
Charity care: Defined as community benefit; 
Bad debt: Defined as community benefit. 

Industry groups: CHA/VHA; 
Charity care: Defined as community benefit; 
Bad debt: Defined as not community benefit. 

Industry groups: HFMA; 
Charity care: Defined as community benefit; 
Bad debt: Defined as not community benefit. 

Source: GAO analysis of government agency and industry group standards 
and guidance. 

[A] CMS does not have a position on community benefit; however, its 
reporting instrument collects information on uncompensated care and 
defines the term to include both charity care and bad debt. 

[End of table] 

Whether nonprofit hospitals define bad debt as community benefit has an 
important effect on the resulting amount of community benefit reported. 
Specifically, nearly all of the nonprofit hospitals in the four states 
we examined reported bad debt,[Footnote 54] and the amounts were 
typically substantial when compared to charity care (see fig. 3). For 
example, in 2006 in California, the average percentage of total 
operating expenses devoted to bad debt was 7.4 percent--almost five 
times the average percentage devoted to charity care costs. Moreover, 
the amounts of hospitals' bad debt varied widely across hospitals. For 
example, among nonprofit hospitals in Texas, which had the most 
variation, the middle 50 percent of hospitals reported bad debt ranging 
from 7.4 to 19.1 percent of total operating expenses in 2006. Among the 
middle 50 percent of nonprofit hospitals in Massachusetts, which had 
the least variation, the span was still notable with bad debt ranging 
from 2.2 to 4.6 percent of total operating expenses in 2006. 

Figure 3: Average Percentage of Total Operating Expenses Devoted to 
Charity Care Costs and Bad Debt among Nonprofit Hospitals in Selected 
States, 2006: 

This figure is a combination bar graph showing average percentage of 
total operating expenses devoted to charity care costs and bad debt 
among nonprofit hospitals in selected states, 2006. The X axis 
represents the state, and the Y axis represents the percentage. One bar 
represents charity care costs, and the other represents bad debt. 

State: California; 
Bad debt: 7.4; 
Charity care costs: 1.5. 

State: Indiana; 
Bad debt: 6.2; 
Charity care costs: 3.6. 

State: Massachusetts; 
Bad debt: 3.6; 
Charity care costs: 2.9. 

State: Texas; 
Bad debt: 14.7; 
Charity care costs: 5.3. 

[See PDF for image] 

Source: GAO analysis of 2006 California, Indiana, Massachusetts, and 
Texas data. 

Notes: Nonprofit hospitals include nongovernmental, acute care, general 
hospitals. Percentages are calculated only among those hospitals that 
reported having charity care costs and bad debt expenses. Ninety-six 
percent of hospitals in California, 81 percent of hospitals in Indiana, 
97 percent of hospitals in Massachusetts, and 100 percent of hospitals 
in Texas reported charity care costs. Ninety-nine percent of hospitals 
in California, 99 percent of hospitals in Indiana, 97 percent of 
hospitals in Massachusetts, and 91 percent of hospitals in Texas 
reported bad debt. 

[End of figure] 

While Consensus Exists to Define Means-Tested Programs, Such as 
Medicaid, as Community Benefit, the Unreimbursed Cost of Medicare, 
Which Is a Sizable Cost for Hospitals, Remains Contentious: 

Consensus exists among the standards and guidance nonprofit hospitals 
use to define the unreimbursed cost of means-tested government health 
care programs, such as Medicaid, as community benefit. Among the five 
government and industry guidance documents we examined, four--IRS, AHA, 
CHA and VHA, and HFMA--define the unreimbursed cost of such programs as 
community benefit, as did all four state hospital associations we 
interviewed. While CMS does not have a position on community benefit, 
its reporting instrument collects information on uncompensated care and 
includes the unreimbursed cost of such programs as a type of 
uncompensated care. In addition, state community benefit requirements 
generally include the unreimbursed cost of such programs as community 
benefit. Specifically, of the 15 states with community benefit 
requirements, 9 states explicitly include the unreimbursed cost of 
means-tested government health care programs as community benefit, none 
of the states explicitly exclude this cost, and 6 states do not 
specify. 

Consensus does not, however, exist to define the unreimbursed cost of 
Medicare as community benefit. Among the five government agencies and 
industry groups we examined, only the CHA and VHA guidance specifies 
that the unreimbursed cost of Medicare should not be defined as 
community benefit because, among other reasons, Medicare losses for 
some hospitals may be associated with inefficiency and not 
underpayment.[Footnote 55] CHA and VHA also note that all hospitals 
compete to attract Medicare beneficiaries, and CHA further stated that 
serving Medicare beneficiaries is not a differentiating feature of 
nonprofit hospitals. 

In contrast, AHA defines the unreimbursed cost of Medicare as community 
benefit, and HFMA states that hospitals should decide, based on their 
circumstances, whether the unreimbursed cost of Medicare should be 
defined as community benefit.[Footnote 56] AHA asserts that the 
unreimbursed cost of Medicare should be defined as community benefit 
because Medicare does not fully compensate hospitals for the cost of 
providing hospital care to Medicare beneficiaries. AHA also notes that 
Medicare, like Medicaid, serves a large number of low-income 
beneficiaries. HFMA states that the unreimbursed cost of Medicare can 
be an important issue for many providers and that such losses can be 
material to the facility's financial status; therefore, each hospital 
should decide, based on its circumstances, whether to report these 
costs as community benefit. Similarly, all four state hospital 
associations we interviewed stated that they define the unreimbursed 
cost of Medicare as community benefit. 

IRS has not taken a position on whether to define the unreimbursed cost 
of Medicare as community benefit (see table 3). Its officials have 
stated that, similar to IRS's position on bad debt, IRS's community 
benefit reporting instrument will collect revenue and cost information 
related to hospitals' Medicare beneficiaries separately from the list 
of hospital activities that are traditionally included as community 
benefit, and permit hospitals to explain why they believe all or a 
portion of these costs should be defined as community benefit. CMS, 
which does not have a position on community benefit, does not collect 
information on the unreimbursed cost of Medicare. State community 
benefit requirements vary in whether the unreimbursed cost of Medicare 
should be included as community benefit. Of the 15 states with 
community benefit requirements, 6 states explicitly include the 
unreimbursed cost of Medicare as community benefit,[Footnote 57] none 
of the states explicitly exclude this cost, and 9 states do not 
specify. 

Table 3: Government Health Care Programs as Community Benefit--Analysis 
of Selected Government Agency and Industry Group Standards and 
Guidance: 

Government agencies: CMS; 
Unreimbursed cost of means-tested government health care programs, such 
as Medicaid: No position on whether to define as community benefit[A]; 
Unreimbursed cost of Medicare program: No position on whether to define 
as community benefit[A]. 

Government agencies: IRS; 
Unreimbursed cost of means-tested government health care programs, such 
as Medicaid: Defined as community benefit; 
Unreimbursed cost of Medicare program: No position on whether to define 
as community benefit. 

Industry groups: AHA; 
Unreimbursed cost of means-tested government health care programs, such 
as Medicaid: Defined as community benefit; 
Unreimbursed cost of Medicare program: Defined as community benefit. 

Industry groups: CHA/VHA; 
Unreimbursed cost of means-tested government health care programs, such 
as Medicaid: Defined as community benefit; 
Unreimbursed cost of Medicare program: Defined as not community 
benefit. 

Industry groups: HFMA; 
Unreimbursed cost of means-tested government health care programs, such 
as Medicaid: Defined as community benefit; 
Unreimbursed cost of Medicare program: Defined as community benefit[B]. 

Source: GAO analysis of government agency and industry group standards 
and guidance. 

[A] CMS does not have a position on community benefit; however, its 
reporting instrument collects information on uncompensated care and 
includes the unreimbursed cost of means-tested government health care 
programs, but not Medicare, as a type of uncompensated care. 

[B] HFMA asserts that hospitals should decide, based on their 
circumstances, whether the unreimbursed cost of Medicare should be 
defined as a community benefit. 

[End of table] 

Whether nonprofit hospitals define the unreimbursed cost of Medicare as 
community benefit has an important effect on the resulting amount of 
community benefit reported. Specifically, most of the nonprofit 
hospitals in the four states we examined--over 90 percent in Texas and 
over 80 percent in California, Indiana, and Massachusetts--reported 
having unreimbursed costs of Medicare, and the amounts were typically 
substantial compared to charity care costs and the unreimbursed cost of 
Medicaid (see fig. 4). For example, in all four states the unreimbursed 
cost of Medicare as a percentage of total operating expenses was at 
least 86 percent more than charity care costs as a percentage of the 
same expenses. Similarly, the unreimbursed cost of Medicare as a 
percentage of total operating expenses was at least 54 percent more 
than the unreimbursed cost of Medicaid as a percentage of the same 
expenses. Moreover, the amount of hospitals' unreimbursed cost of 
Medicare varied widely across hospitals. For example, among nonprofit 
hospitals in Indiana, which had the most variation, the middle 50 
percent of hospitals reported unreimbursed costs of Medicare ranging 
from 4.9 to 13.4 percent of total operating expenses in 2006. Among the 
middle 50 percent of nonprofit hospitals in Massachusetts, which had 
the least variation, the span was still notable with unreimbursed costs 
of Medicare ranging from 2.4 to 8.0 percent of total operating expenses 
in 2006. 

Figure 4: Average Percentages of Total Operating Expenses Devoted to 
Charity Care Costs, Bad Debt, and the Unreimbursed Costs of Medicaid 
and Medicare among Nonprofit Hospitals in Selected States, 2006: 

This figure is a combination bar graph showing average percentages of 
total operating expenses devoted to charity care costs, bad debt, and 
the unreimbursed costs of Medicaid and Medicare among nonprofit 
hospitals in selected states, 2006. 

State: California; 
Unreimbursed cost of Medicare: 7.4; 
Unreimbursed cost of Medicaid: 4.8; 
Bad debt: 7.4; 
Charity care costs: 1.5. 

State: Indiana; 
Unreimbursed cost of Medicare: 9.3; 
Unreimbursed cost of Medicaid: 6; 
Bad debt: 6.2; 
Charity care costs: 3.6. 

State: Massachusetts; 
Unreimbursed cost of Medicare: 5.4; 
Unreimbursed cost of Medicaid: 1.9; 
Bad debt: 3.6; 
Charity care costs: 2.9. 

State: Texas; 
Unreimbursed cost of Medicare: 13.3; 
Unreimbursed cost of Medicaid: 5; 
Bad debt: 14.7; 
Charity care costs: 5.3. 

[See PDF for image] 

Source: GAO analysis of 2006 California, Indiana, Massachusetts, and 
Texas data. 

Notes: Nonprofit hospitals include nongovernmental, acute care, general 
hospitals. Percentages are calculated only among those hospitals that 
reported having charity care costs, unreimbursed costs of Medicaid or 
Medicare, or bad debt expenses. Ninety-six percent of hospitals in 
California, 81 percent of hospitals in Indiana, 97 percent of hospitals 
in Massachusetts, and 100 percent of hospitals in Texas reported 
charity care costs. Ninety-nine percent of hospitals in California, 99 
percent of hospitals in Indiana, 97 percent of hospitals in 
Massachusetts, and 91 percent of hospitals in Texas reported bad debt. 
Eighty-one percent of hospitals in California, 88 percent of hospitals 
in Indiana, 89 percent of hospitals in Massachusetts, and 87 percent of 
hospitals in Texas reported unreimbursed costs of Medicaid. Eighty-four 
percent of hospitals in California, 83 percent of hospitals in Indiana, 
81 percent of hospitals in Massachusetts, and 93 percent of hospitals 
in Texas reported unreimbursed costs of Medicare. 

[End of figure] 

Consensus Exists to Define Most Other Activities That Benefit the 
Community as Community Benefit: 

Consensus exists among the standards and guidance nonprofit hospitals 
use to define six of the seven groups of other activities as community 
benefit: cash and in-kind contributions,[Footnote 58] community benefit 
operations,[Footnote 59] community health improvement 
services,[Footnote 60] health professions education,[Footnote 61] 
medical research,[Footnote 62] and subsidized health services.[Footnote 
63] State community benefit requirements on these activities vary. For 
example, 13 of the 15 states with community benefit requirements cite 
additional activities--other than charity care, bad debt, or government 
health care programs--as community benefit. For these states, the most 
commonly cited type of activity appears to be subsidized health 
services, although the exact term used varies among the states. 

In contrast, consensus does not exist to define the seventh group of 
activities--community-building activities--as community 
benefit.[Footnote 64] AHA, CHA and VHA, and HFMA define community- 
building activities as community benefit because these activities 
provide opportunities to address the underlying causes of health 
problems, such as poverty, homelessness, and environmental problems. 
IRS, however, has not taken a position on whether to define community- 
building activities, which include activities such as physical 
improvements and housing programs, economic development, and 
environmental improvements, as community benefit. The agency recognizes 
that there appears to be widespread support for including these 
activities, and while the agency believes that certain of these 
activities might constitute community benefit, more data and study are 
required. CMS also does not comment on what other activities should be 
defined as community benefit. 

While data are not available to evaluate the effect of defining 
community-building activities as community benefit, data on groups of 
other activities that benefit the community indicate that they 
represent a relatively small proportion of total operating expenses for 
hospitals.[Footnote 65] Only two of the four states we examined-- 
Indiana and Texas--collect data on other activities that benefit the 
community, though even these states do not collect any data on two of 
the seven categories of other activities that benefit the community. 
For the five groups of other activities with data, fewer hospitals in 
Indiana and Texas generally reported having unreimbursed costs for 
these activities when compared with other types of community benefits, 
such as charity care, and the unreimbursed costs of most activities 
account for less than 1 percent each of total operating expenses, on 
average (see fig. 5). For example, more hospitals in these two states 
reported having unreimbursed costs for community health improvement 
services than for the other four groups--over two-thirds of Indiana 
nonprofit hospitals and almost three-quarters of Texas nonprofit 
hospitals reported having these costs. Among Texas and Indiana 
nonprofit hospitals, the unreimbursed costs of these services averaged 
only 0.6 percent in 2006. In contrast, few hospitals reported having 
unreimbursed costs for medical research--less than 15 percent of 
nonprofit hospitals in both states reported these costs. Among Indiana 
nonprofit hospitals reporting these costs, the unreimbursed costs of 
medical research averaged only 0.1 percent of total operating expenses 
in 2006. In Texas, however, these costs averaged 0.8 percent, and the 
top quarter of hospitals had unreimbursed costs at least twice the 
average--at 1.7 percent in 2006. 

Figure 5: Average Percentages of Total Operating Expenses Devoted to 
the Unreimbursed Costs of Other Activities That Benefit the Community 
among Nonprofit Hospitals in Selected States, 2006: 

This figure is a combination bar graph showing average percentages of 
total operating expenses devoted to the unreimbursed costs of other 
activities that benefit the community among nonprofit hospitals in 
selected states, 2006. The X axis represents the state, and the Y axis 
represents percentage. 

State: Indiana; 
Cash and in-kind contributions:	0.6; 
Community health improvement services: 0.6; 
Health professions education: 1.2; 
Research: 0.1; 
Subsidized health services: [A]. 

State: Texas; 
Cash and in-kind contributions:	0.2; 
Community health improvement services: 0.6; 
Health professions education: 0.8; 
Research: 0.8; 
Subsidized health services: 2.1. 

[See PDF for image] 

Source: GAO analysis of 2006 California, Indiana, Massachusetts, and 
Texas data. 

Notes: Nonprofit hospitals include nongovernmental, acute care, general 
hospitals that reported these other activities. We did not include 
California and Massachusetts because they do not collect data on these 
activities. Percentages are calculated only among those hospitals that 
reported having unreimbursed costs of that activity. Cash and in-kind 
contributions to others include cash donations, grants, and in-kind 
donations made to individuals or the community at large. Community 
health improvement services include programs for community health 
education, community-based clinical services, and health care support 
services. Health professions education includes education for 
physicians, medical students, nurses, nursing students, and other 
health professionals, and scholarships and funding for professional 
education. Medical research includes both clinical and community-health 
research. Subsidized health services are clinical services provided 
despite a financial loss and subsidized by the hospital; examples 
include emergency services and burn units. Fifty percent of Texas 
hospitals reported unreimbursed costs of subsidized health services; 
Indiana does not collect data on these costs. Sixty-nine percent of 
Indiana hospitals and 75 percent of Texas hospitals reported 
unreimbursed costs of community health improvement services Fifty-four 
percent of Indiana hospitals and 60 percent of Texas hospitals reported 
unreimbursed costs of cash and in-kind contributions. Thirteen percent 
of Indiana hospitals and 9 percent of Texas hospitals reported 
unreimbursed costs of research. Fifty percent of Indiana hospitals and 
58 percent of Texas hospitals reported unreimbursed costs of health 
professions education. 

[A] Indiana does not collect data on subsidized health services. 

[End of figure] 

In addition to representing a small proportion of total operating 
expenses, the costs of other activities that benefit the community are 
generally smaller than the costs of other types of activities that 
benefit the community, such as charity care, bad debt, and the 
unreimbursed costs of Medicaid and Medicare (see fig. 6). For example, 
among nonprofit hospitals in Texas that incurred costs for providing 
other community benefits, the average cost of these activities--at 11 
percent--is the smallest of the different groups of community benefits. 

Figure 6: Charity Care Costs, Bad Debt, Unreimbursed Cost of Medicaid 
and Medicare, and Other Activities That Benefit the Community as 
Percentages of Their Sum among Nonprofit Hospitals in Selected States, 
2006: 

This figure is a combination of two pie graphs showing charity care 
costs, bad debt, unreimbursed cost of medicaid and medicare, and other 
activities that benefit the community as percentages of their sum among 
nonprofit hospitals in selected states, 2006. 

Indiana: 

Unreimbursed costs of other activities that benefit the community: 9%; 
Charity care costs: 13%; 
Bad debt: 22%; 
Unreimbursed cost of Medicaid: 22%; 
Unreimbursed cost of Medicare: 34%. 

Texas: 

Unreimbursed costs of other activities that benefit the community: 11%; 
Charity care costs: 12%; 
Bad debt: 34%; 
Unreimbursed cost of Medicaid: 12%; 
Unreimbursed cost of Medicare: 31%. 

[See PDF for image] 

Notes: Nonprofit hospitals include nongovernmental, acute care, general 
hospitals. We did not include California and Massachusetts because they 
do not collect data on other activities that benefit the community. 
Percentages are calculated only among those hospitals that reported 
having charity care costs; unreimbursed costs of Medicaid, Medicare, or 
other activities that benefit the community; or bad debt expenses. 
Other activities that benefit the community include cash and in-kind 
contributions to others, community health improvement services, health 
professions education, medical research, and subsidized health 
services. Eighty-one percent of hospitals in Indiana and 100 percent of 
hospitals in Texas reported charity care costs. Ninety-nine percent of 
hospitals in Indiana and 91 percent of hospitals in Texas reported bad 
debt. Eighty-eight percent of hospitals in Indiana and 87 percent of 
hospitals in Texas reported unreimbursed costs of Medicaid. Eighty- 
three percent of hospitals in Indiana and 93 percent of hospitals in 
Texas reported unreimbursed costs of Medicare. Fifty percent of Texas 
hospitals reported unreimbursed costs of subsidized health services; 
Indiana does not collect data on these costs. Sixty-nine percent of 
Indiana hospitals and 75 percent of Texas hospitals reported 
unreimbursed costs of community health improvement services. Fifty-four 
percent of Indiana hospitals and 60 percent of Texas hospitals reported 
unreimbursed costs of cash and in-kind contributions. Thirteen percent 
of Indiana hospitals and 9 percent of Texas hospitals reported 
unreimbursed costs of research. Fifty percent of Indiana hospitals and 
58 percent of Texas hospitals reported unreimbursed costs of health 
professions education. 

[End of figure] 

Differences in How Nonprofit Hospitals Measure Costs of Community 
Benefit Activities Can Affect the Amount of Community Benefits They 
Report: 

Nonprofit hospitals may use a variety of practices to measure the costs 
of community benefit activities, and differences in these practices can 
affect the amount of community benefits they report. For example, 
standards and guidance used by nonprofit hospitals specify a variety of 
levels at which hospitals can report their community benefit. 
Specifically, IRS requires hospitals to report community benefit on 
Form 990 by employer identification number (EIN) because tax exemption 
is determined by EIN[Footnote 66]. An EIN may cover a single hospital, 
several hospitals, or other aggregates. In contrast, CMS requires 
hospitals to submit cost reports, which include Worksheet S-10 with 
data on uncompensated care, at an individual hospital level. Industry 
stakeholders, such as AHA and CHA, have stated that hospitals should 
have the choice to report community benefits on a health care system 
level or as individual hospitals. CHA has stated that hospitals should 
have this option because, for example, they may also have established 
foundations or free health clinics as separate taxable entities through 
which they provide community benefit; hospitals should therefore have 
the option to include this community benefit in their reports. HFMA 
does not specify the level at which hospitals should report community 
benefit. The percentage of expenses devoted to community benefit could 
differ for hospitals that belong to a system depending on whether they 
reported at a system or individual level, because reporting at a system 
level aggregates the percentages of each hospital. One official from a 
state hospital association noted that because individual hospital 
percentages would be aggregated when community benefits are reported at 
a system level, there is a potential for a health care system as a 
whole, and not necessarily each individual hospital, to meet a 
community benefit standard. 

Data are not available that would allow us to evaluate the impact of 
differences in the level at which nonprofit hospitals report community 
benefit. IRS's forthcoming Form 990, Schedule H, which will collect 
community benefit data, will be of limited use for comparing individual 
hospitals' reported community benefits because, as noted, hospitals may 
report community benefit as a single hospital or a larger aggregate, 
such as a health care system. CMS's Worksheet S-10 collects data on an 
individual hospital level, but we have found the data to be unreliable. 
MedPAC has stated that Worksheet S-10 should be improved, calling 
specifically for differentiating charity care and bad debt.[Footnote 
67],[Footnote 68] Although Worksheet S-10 could yield reliable data in 
the future, it does not currently collect data on all the activities 
IRS includes as community benefit, such as medical research or 
subsidized health services. 

Standards and guidance used by nonprofit hospitals also differ in how 
they instruct hospitals to estimate costs of community benefit 
activities. Specifically, CHA and VHA and HFMA advocate calculating 
costs, if possible, using a cost-accounting system.[Footnote 69] 
However, one state hospital association we spoke with stated that 
smaller hospitals may not be able to use this method. In contrast, CMS 
instructs hospitals to estimate costs on Worksheet S-10 using a cost- 
to-charge ratio (CCR).[Footnote 70] CHA and VHA also suggest using a 
CCR when a cost-accounting system cannot be used. There are, however, 
many methods of calculating a CCR; CMS and CHA and VHA specify how 
hospitals should calculate the CCR used to determine charity care 
costs, but their formulas differ. AHA does not specify how to estimate 
costs, but supports the CHA and VHA guidance. IRS instructs hospitals 
to use a cost-accounting system, a CCR, or another cost-accounting 
method, whichever is most accurate in estimating costs. Data are not 
available that would allow us to evaluate the impact of the different 
practices hospitals use to estimate costs on the amount of reported 
community benefit. 

In addition to the different practices on reporting levels and 
methodologies for estimating costs, which affect every aspect of 
reported community benefit, standards and guidance used by nonprofit 
hospitals also specify a variety of practices to measure the costs of 
charity care, government health care programs, and other activities 
that benefit the community, which can lead to inconsistent reporting of 
these activities. 

Measurement Practices for Charity Care: 

Consensus does not exist on whether to add to charity care costs a 
nonprofit hospital's contributions to uncompensated care pools or 
programs,[Footnote 71] or whether to offset charity care costs by 
payments to hospitals from uncompensated care pools or programs. AHA 
and CHA and VHA instruct hospitals to add their contributions and 
subtract the payments they receive to calculate charity care costs, but 
CMS and HFMA do not.[Footnote 72] IRS instructs hospitals to account 
for revenue from uncompensated care pools or programs as offsetting 
either charity care costs, the unreimbursed cost of Medicaid, or both, 
depending on the state's primary purpose for the revenue. If the 
state's primary purpose is unclear, IRS instructs hospitals to allocate 
portions of the revenue as offsetting either charity care costs or the 
unreimbursed cost of Medicaid, based on a reasonable estimate of the 
portions that are intended for charity care and Medicaid. 

Differences in how nonprofit hospitals calculate charity care costs can 
have an important effect on the resulting amount of community benefit a 
hospital reports. For nonprofit hospitals in Massachusetts in 
2006,[Footnote 73] the average percentage of total operating expenses 
devoted to charity care would increase from 2.9 to 3.9 percent--a 34 
percent increase--if hospital contributions to uncompensated care pools 
were added to charity care costs. If payments Massachusetts hospitals 
receive from uncompensated care pools are then subtracted from the sum, 
the average percentage of total operating expenses devoted to charity 
care would decrease from 3.9 to 1.8 percent, a 54 percent reduction. 

Measurement Practices for Government Health Care Programs: 

Consensus does not exist on how nonprofit hospitals are instructed to 
offset community benefit costs by Medicaid disproportionate share 
hospital (DSH) payments.[Footnote 74] CHA and VHA specify that 
hospitals can account for these payments as offsetting either charity 
care costs or the unreimbursed cost of Medicaid. IRS instructs 
hospitals to account for Medicaid DSH payments as offsetting either 
charity care costs, the unreimbursed cost of Medicaid, or both 
depending on the state's primary purpose for the payment. If the 
state's primary purpose is unclear, IRS instructs hospitals to allocate 
portions of the payments as offsetting either charity care costs or the 
unreimbursed cost of Medicaid based on a reasonable estimate of the 
portions that are intended for charity care and Medicaid. CMS does not 
specify whether these payments should offset any specific costs. AHA 
and HFMA do not specify whether to include these payments, but support 
the CHA and VHA guidance. 

Differences in how nonprofit hospitals calculate the unreimbursed cost 
of Medicaid can have an effect on the resulting amount of community 
benefit a hospital reports (see fig. 7). For example, in Texas, the 
unreimbursed cost of Medicaid (5.0 percent of total operating expenses) 
is 32 percent more than the unreimbursed cost of Medicaid net of DSH 
payments (3.8 percent of total operating expenses). In Massachusetts, 
however, the unreimbursed cost of Medicaid is the same as the 
unreimbursed cost of Medicaid net of DSH payments--1.9 percent of total 
operating expenses.[Footnote 75] 

Figure 7: Average Percentages of Total Operating Expenses Devoted to 
the Unreimbursed Cost of Medicaid and to the Unreimbursed Cost of 
Medicaid Net of DSH Payments among Nonprofit Hospitals in Selected 
States, 2006: 

This figure is a combination bar graph showing the average percentages 
of total operating expenses devoted to the unreimbursed cost of 
medicaid and to the unreimbursed cost of medicaid net of DSH payments 
among nonprofit hospitals in selected states, 2006. One bar represents 
unreimbursed cost of Medicaid, and the other represents unreimbursed 
cost of Medicaid net of DSH payments among nonprofit hospitals in 
selected states, 2006. The X axis represents the state, and the Y axis 
represents the percentage. 

State: California; 
Unreimbursed cost of Medicaid: 4.8; 
Unreimbursed cost of Medicaid net of DSH payments: 4.1. 

State: Indiana; 
Unreimbursed cost of Medicaid: 6; 
Unreimbursed cost of Medicaid net of DSH payments: 5.2. 

State: Massachusetts; 
Unreimbursed cost of Medicaid: 1.9; 
Unreimbursed cost of Medicaid net of DSH payments: 1.9. 

State: Texas; 
Unreimbursed cost of Medicaid: 5; 
Unreimbursed cost of Medicaid net of DSH payments: 3.8. 

[See PDF for image] 

Source: GAO analysis of 2006 California, Indiana, Massachusetts, and 
Texas data. 

Notes: Nonprofit hospitals include nongovernmental, acute-care, general 
hospitals. Medicaid provides health care coverage to eligible low-
income people and is jointly financed by the federal government and the 
states. DSH payments are meant to compensate those hospitals that care 
for a disproportionate number of low-income patients. Average 
unreimbursed costs of Medicaid are calculated only among those 
hospitals that reported having unreimbursed costs of Medicaid: 81 
percent of hospitals in California, 89 percent of hospitals in Indiana, 
89 percent of hospitals in Massachusetts, and 87 percent of hospitals 
in Texas. 

[End of figure] 

Moreover, consensus does not exist on whether nonprofit hospitals 
should add provider taxes, which are used to match funds for federal 
Medicaid resources, to the unreimbursed cost of Medicaid.[Footnote 76] 
CHA and VHA instruct hospitals to include "Medicaid taxes" as a cost of 
Medicaid, describing these taxes as the provider fees that are used to 
match federal funds. In contrast, IRS instructs hospitals to account 
for these taxes as an element of charity care costs, the unreimbursed 
cost of Medicaid, or both, depending on the state's primary purpose for 
payments to hospitals from an uncompensated care pool or Medicaid DSH 
program. HFMA officials stated that provider taxes for Medicaid should 
be defined as community benefit because they are assessed for a means- 
tested program. CMS does not specify whether to include these taxes. 
AHA does not specify whether to include these taxes either, but 
supports the CHA and VHA guidelines. State data we obtained did not 
contain information that would allow us to analyze the impact of 
including these taxes as part of the unreimbursed cost of Medicaid. 

Measurement Practices for Other Activities That Benefit the Community: 

While consensus exists to define most other activities as community 
benefit, the calculation of their costs using differing or nonexistent 
instructions may foster inconsistency. For example, the unreimbursed 
costs of subsidized health services may overlap with other reported 
community benefits. To account for this overlap, IRS, CHA and VHA, and 
HFMA specify that when reporting subsidized health services costs, 
hospitals should subtract the portion already counted as part of 
charity care costs and the unreimbursed costs of Medicaid. AHA does not 
specify whether these costs should be subtracted, but supports the CHA 
and VHA guidelines. CMS does not state which other activities it 
considers community benefit and therefore does not have guidance on 
measuring their costs. State data we obtained did not contain 
information that would allow us to analyze the effect of this overlap 
for measuring the cost of subsidized health services. 

Concluding Observations: 

Since we last reported on the provision of uncompensated care by 
hospitals in 2005, both policymakers and the hospital industry have 
devoted considerable time and effort to the issue of community benefit. 
In particular, distinguishing between charity care and bad debt--two 
expenses that have historically been considered together as 
uncompensated care due to the difficulty of obtaining documentation 
necessary to distinguish patients unable to pay from those unwilling to 
pay--has emerged as a key technical issue whose resolution will go far 
in harmonizing positions in the policy debate. 

With the added attention to community benefit has come a growing 
realization of the extent of variability among stakeholders in what 
should count and how to measure it. At the national level, in 
particular, there is substantial divergence of opinion on whether 
hospitals should be permitted to include bad debt and the unreimbursed 
cost of Medicare as community benefit. States vary considerably in the 
extent to which they have community benefit requirements, the nature of 
the requirements, and instructions on how to measure the components of 
community benefit. At present, determination and measurement of 
activities as community benefit for federal purposes are still largely 
matters of individual hospital discretion. 

Given the large number of uninsured individuals, and the critical role 
of hospitals in caring for them, it is important that federal and state 
policymakers and industry groups continue their discussion addressing 
the variability in defining and measuring community benefit activities. 
An encouraging prospect for the future is the potential availability of 
two national data sources derived from mandatory reporting to IRS and 
CMS. National data should be helpful in standardizing reporting on 
community benefit activities and informing public policy on the 
community benefit standard. However, the data from these two sources 
will not be available for analysis for several years, and it remains to 
be seen whether the data will be consistent and reliable. 

Agency Comments and Our Evaluation: 

CMS and IRS reviewed a draft of this report. CMS stated that it did not 
have any comments. The director of the Exempt Organizations Division of 
IRS provided us with oral comments, which are summarized below. IRS 
stated that the report in general was accurate, although the agency 
noted that it did not review GAO's analysis of state community benefit 
requirements for accuracy. 

IRS Comments: 

IRS stated that the phrase "broad latitude to determine community 
benefit" overstates the looseness of the IRS standard and that such 
formulation is not supported by case law or published guidance. 
Specifically, IRS stated that the fact that hospitals may in practice 
exercise broad latitude does not make that the accepted IRS standard. 
In addition, IRS stated that the 1969 revenue ruling lists a specific 
set of factors, and court cases have closely followed the set of 
factors listed in that ruling. IRS stated that a correct 
characterization would be "some latitude" or "some flexibility," citing 
Geisinger Health Plan v. Comm'r, 985 F.2d 1210, 1217 (3rd Cir. 1993). 
We believe that because the standard affords considerable discretion to 
hospitals in both the determination and measurement of activities that 
demonstrate community benefit for federal purposes, the IRS standard 
allows nonprofit hospitals broad latitude to determine community 
benefit. 

IRS commented that in the concluding observations section, the phrase 
"at present, determination and measurement of activities as community 
benefit for federal purposes are still largely matters of individual 
hospital discretion" was unclear as to whether the statement that 
follows "at present" refers to the state of things before or after IRS 
released the new Schedule H. IRS further stated that while in the years 
prior to IRS's Form 990, Schedule H, the determination and measurement 
of community benefit was largely a matter of individual hospital 
discretion, the new Schedule H provides clear standards. Specifically 
these clear standards cover (1) the types of activities reportable or 
not reportable as community benefit; (2) the fact that community 
benefit must be reported at cost rather than charges or otherwise; (3) 
the fact that community benefit must be reported by EIN (not by 
hospital or by system); and (4) the fact that bad debt, the 
unreimbursed cost of Medicare, and community-building activities cannot 
be included in the Part I quantifiable community benefit table, 
although they are reported elsewhere on Schedule H and IRS allows 
hospitals to explain what they think should count as community benefit. 
IRS stated that, going forward with Schedule H reporting requirements, 
there will be very little or no discretion regarding these measurement 
points. IRS further stated that the area where Schedule H provides 
individual organizations discretion is in whether the organization 
estimates the cost of community benefit activities using a CCR, a cost- 
accounting system, or a blend, so long as it is the most accurate 
information the organization has available. We believe that while 
Schedule H provides guidance with respect to the types of activities 
reportable as community benefit, it does not provide clear guidance on 
whether these activities do or do not count as community benefit for 
purposes of complying with IRS's community benefit standard. Schedule H 
indicates that bad debt, the unreimbursed cost of Medicare, and 
community-building activities cannot be included in the Part I 
quantifiable community benefit table; however, IRS has not clearly 
indicated whether it considers these items as counting toward meeting 
the community benefit requirement. 

IRS noted that because its Form 990, Schedule H, requires reporting of 
bad debt and the unreimbursed cost of Medicare separately from items 
identified as community benefit, it is misleading to include these two 
items in the list along with charity care following the phrase 
"activities that benefit the community" because the phrase sounds like 
"community benefit," and Schedule H does not treat these items on par 
with Part I community benefit items such as charity care or 
unreimbursed cost of Medicaid. We agree with IRS's concern and have 
modified our text to clarify this distinction. 

IRS stated that it would be an overstatement of the law to say 
uncategorically that a hospital need not meet all five factors to 
qualify for tax-exempt status.[Footnote 77] IRS suggested that "the 
determination is based on all the facts and circumstances, and the 
absence of a particular factor may not necessarily be determinative," 
and cited the 1969 revenue ruling and IHC Health Plans, Inc. v. Comm'r, 
325 F.3d 1188 (10th Cir. 2003). We agree with IRS's concern and have 
modified our text accordingly. 

IRS also provided technical comments, which we incorporated as 
appropriate. 

As agreed with your office, unless you publicly announce its contents 
earlier, we plan no further distribution of this report until 30 days 
after its issuance date. At the time, we will send copies to the Acting 
Administrator of CMS, the Commissioner of Internal Revenue, and 
interested congressional committees. We will also provide copies to 
others on request. The report is also available at no charge on GAO's 
Web site at http://www.gao.gov. 

If you or your staff have any questions, please contact me at (202) 512-
7114 or steinwalda@gao.gov. Contact points for our Offices of 
Congressional Relations and Public Affairs may be found on the last 
page of this report. GAO staff who made major contributions to this 
report are listed in appendix VIII. 

Sincerely yours, 

Signed by: 

A. Bruce Steinwald: 

Director, Health Care: 

[End of section] 

Appendix I: Scope and Methodology: 

In conducting this study, we examined codified federal and state 
statutes and regulations. In addition, we analyzed state data on 
community benefits from California, Massachusetts, Indiana, and Texas. 
We selected these four states because they represent diverse areas 
geographically, and they collect data on nonprofit hospitals' community 
benefits, which not all states maintain.[Footnote 78] We interviewed 
officials from the Internal Revenue Service (IRS) and the Centers for 
Medicare & Medicaid Services (CMS). We also interviewed representatives 
from the American Hospital Association (AHA); Association of American 
Medical Colleges; Catholic Health Association of the United States 
(CHA); Federation of American Hospitals; Healthcare Financial 
Management Association (HFMA); National Association of Children's 
Hospitals; VHA, Inc; and state hospital associations and state health 
officials from California, Indiana, Massachusetts, and Texas. In 
addition, we interviewed representatives from seven nonprofit health 
care systems,[Footnote 79] including health care systems in each of the 
four analyzed states that were referred to us by representatives from 
the state hospital associations. 

To determine the community benefit standards IRS has established, we 
examined relevant provisions of the Internal Revenue Code, IRS 
regulations, revenue rulings, and federal case law. To review states' 
community benefit requirements, we defined "community benefit 
requirement" as a legal standard that expressly obligates a hospital to 
provide health care services or benefits to the community served by the 
hospital as a condition of maintaining tax-exempt status or qualifying 
as a nonprofit hospital. It is generally something that hospitals are 
required to do beyond their role of providing care for the sick and 
injured in exchange for remuneration or compensation. We considered the 
requirement to be one applicable to hospitals only if it either 
expressly referred to hospitals or expressly referred to care or 
services of the nature and type that one would reasonably expect to be 
provided by or performed primarily at acute care hospitals. We also 
limited our research concerning community benefit requirements to acute 
care, general hospitals. We looked only for codified state statutes and 
regulations that impose this type of requirement. If a statute or 
regulation described an activity that would fall into one of the 
commonly recognized "community benefit" categories identified by IRS, 
we considered it to present a community benefit activity. 

We searched only for state statutes or regulations that require 
hospitals to perform relevant activities in order to maintain tax 
exemption or nonprofit status.[Footnote 80] Thus, we excluded statutes 
and regulations that require hospitals to perform activities that 
benefit the community as a condition of obtaining hospital licensure, 
or that have the indirect effect of benefiting the community, such as 
state analogues to the Emergency Medical Treatment and Active Labor 
Act[Footnote 81] and state vaccination provisions. We excluded 
standards that are very general, such as Hawaii's requirement that 
hospitals be "maintained to serve, and…do serve the public" in order to 
be exempt from property tax, although we did include requirements that 
specified that nonprofit hospitals do more than provide health care in 
exchange for compensation or remuneration. An example of the latter is 
Wyoming, which provides that "[t]he fundamental basis for [exemption 
from ad valorem taxation] is the benefit conferred upon the public by 
schools, orphan asylums and hospitals, and the consequent relief, to 
some extent, of the burden upon the state to educate, care and advance 
the interests of its citizens." 

We limited our search to codified state statutes and regulations. In 
performing our search of state codes and regulations, we used some 
search terms, namely "community benefit," "charity care," "gift to the 
community," and "community service plan," but we did not limit our list 
of states with community benefit requirements to states that use only 
these terms. We then searched selected parts of state codes and 
administrative codes, limiting our search to the subject areas of 
hospitals, public health, tax, and corporations, to find community 
benefit requirements that do not use readily searchable terms. If we 
found one provision in a state code or regulation that imposed a 
community benefit requirement, we did not continue searching that 
state's authorities for additional or related provisions. Some state 
codes and regulations provided penalties for failing to comply with 
community benefit requirements. We noted penalty provisions only if the 
penalty provision made a direct and express reference to failure to 
comply with the community benefit requirement as the basis for the 
penalty. 

We did not include in our scope state statutes and regulations that 
address community benefits but do not amount to requirements. These 
states include those whose statutes explicitly state that having a 
community benefits program is voluntary (Connecticut[Footnote 82]) and 
those that require that hospitals report on the community benefits that 
they provide but do not actually require that they provide any 
community benefits (Connecticut,[Footnote 83] Georgia,[Footnote 84] 
Minnesota,[Footnote 85] Nevada,[Footnote 86] and Oregon[Footnote 87]). 
Although we did not include these states in our count, we noted them in 
the report. 

Due to our selection criteria, we included some states that 
organizations such as CHA, VHA, and Community Catalyst do not list in 
their compendia of states with community benefit laws, guidelines, and 
standards, and excluded some states that those organizations do 
include. We chose to use a broader definition of community benefit 
requirement, one that encompasses state statutes and regulations that 
may not use common community benefit terms, but nonetheless encompasses 
the same goals and types of activities as states that do use those 
terms. This reasoning led us to include Alabama, Colorado, Mississippi, 
North Dakota, and Wyoming. 

We excluded provisions dealing with hospital conversions, mergers, or 
sales. These provisions often require that hospitals going through one 
of these processes take steps to ensure that levels of community 
benefits are maintained or safeguarded. We feel that such provisions 
should not be included in a general compendium of state community 
benefit requirements.[Footnote 88] This means that we excluded some 
provisions that actually use the term "community benefit" and may even 
provide a detailed definition. We did this because such provisions 
apply in a limited context. They apply only to a limited number of 
hospitals (those that are going through conversion, merger, or sale), 
and they apply for a limited amount of time. 

We excluded provisions granting tax exemption by merely incorporating 
by reference the standard contained in section 501(c)(3) of the 
Internal Revenue Code and provisions that used section 501(c)(3)-like 
language restricting nonprofit hospital activities. However, we did 
include provisions that by their language incorporated the 501(c)(3) 
standard and had a reporting requirement. An example of the latter is 
Idaho, which grants property tax exemption only to hospitals that have 
received tax exemption from IRS pursuant to section 501(c)(3).[Footnote 
89] In addition, Idaho hospitals granted tax exemption must annually 
submit a community benefits report.[Footnote 90] An example of the 
former is Arizona, which grants tax exemption to organizations that are 
exempt from federal income tax.[Footnote 91] 

To examine what activities are defined as community benefits among the 
standards and guidance used by nonprofit hospitals, we reviewed the 
standards and guidance of federal agencies and industry 
groups.[Footnote 92] To examine the effects of these standards and 
guidance on reported community benefit, we analyzed 2006 state data 
from California, Indiana, Massachusetts, and Texas. The state data were 
the most recent available at the time of our analysis. We limited our 
analysis to nonprofit, nongovernmental, acute care, general hospitals 
that reported gross patient revenues and total operating expenses. We 
calculated and compared a variety of hospital expenses, including 
charity care costs, bad debt, unreimbursed costs of government health 
care programs, and the costs of other activities that benefit the 
community, as percentages of total operating expenses. Charity care is 
generally defined as care provided to patients who the hospital deems 
unable to pay all or a portion of their bills. Bad debt is generally 
defined as the uncollectible payment that the patient is expected to, 
but does not, pay. The unreimbursed costs of government health care 
programs are generally defined as the shortfall created when a facility 
receives payments that are less than the costs of caring for public 
program beneficiaries. Other activities that benefit the community 
include health professions education and medical research. Not all of 
the four states we examined had data on all of these expenses; 
therefore, we calculated each expense as a percentage of total 
operating expenses whenever possible. We reduced charges to costs where 
possible in the data from all four states using cost-to-charge ratios. 
We did not reduce bad debt expenses because we found that hospitals did 
not consistently report bad debt in costs or charges. 

To examine practices nonprofit hospitals use to measure community 
benefit activities, we reviewed the standards and guidance from IRS, 
CMS, AHA, CHA and VHA, and HFMA. To examine the effects of these 
practices on reported community benefit, we analyzed 2006 state data 
from California, Indiana, Massachusetts, and Texas. We compared the 
different ways hospitals calculate expenses, including charity care 
costs and the unreimbursed cost of Medicaid,[Footnote 93] as 
percentages of total operating expenses. Not all of the four states had 
data to compare the different practices to measure all of these 
expenses; therefore, we calculated each expense as a percentage of 
total operating expenses whenever possible. 

We assessed the reliability of the state data from California, Indiana, 
Massachusetts, and Texas in two ways. First, we performed tests of data 
elements for all four states. For example, we examined the values for 
total operating expenses and gross patient revenues to determine 
whether these data were complete and reasonable. Second, we interviewed 
state officials knowledgeable about the data and reviewed documentation 
related to the data. We determined that all four states employed 
various data consistency checks, including outlier and trend analysis 
and targeted follow-up with hospitals on a case-by-case basis, to 
assess the quality of the data they collected. We determined that the 
data we used in our analyses were sufficiently reliable for our 
purposes. 

We conducted our work from July 2007 through August 2008 in accordance 
with generally accepted government auditing standards. 

[End of section] 

Appendix II Other Activities That Benefit the Community Identified in 
Industry Guidance: 

Table 4: 

Groups of other activities that benefit the community[A]: Cash and in- 
kind contributions; 
Description: Donations and grants provided to individuals or the 
community at large, and fundraising for community programs; 
Examples of activities included in the group: * Contributions provided 
to charity events and individuals for emergency assistance; 
* Program, operating, and education grants; 
matching grants; 
and event sponsorship; 
* Meeting room overhead and space for nonprofit or community groups, 
emergency medical care at a community event, and provision of facility 
parking vouchers for patients and families in need; 
* Grant writing and other fundraising efforts specific to community 
programs; 
Examples of activities not included in the group: * Employee-donated 
funds and fees for sporting event tickets; 
* Employee community involvement when activities are on employees' own 
time and volunteer hours by employees on own time. 

Groups of other activities that benefit the community[A]: Community 
benefit operations; 
Description: Community benefit strategic planning and operations; 
Examples of activities included in the group: * Staff costs to 
coordinate community benefit volunteer programs; 
* Community health needs assessment and community asset assessments, 
such as a youth asset survey; 
Examples of activities not included in the group: 
* Volunteer time of individuals for community benefit volunteer 
programs; 
* Market share assessment or marketing survey process. 

Groups of other activities that benefit the community[A]: Community- 
building activities; 
Description: Activities intended to enhance the development of 
community health programs and partnerships; 
Examples of activities included in the group: * Community gardens, 
neighborhood improvement, and revitalization projects; 
* Small business development and participation in an economic 
development council or chamber of commerce; 
* Neighborhood watch groups and child care for community residents with 
qualified need; 
* Lead or radon programs and efforts to reduce community environmental 
hazards; 
* Training in conflict resolution, cultural skills, civics skills, or 
language skills, and community leadership development; 
* Hospital representation at community coalitions; 
* Local, state, and national advocacy related to access to health care 
and public health issues; 
* Recruitment of health professionals for areas identified by the 
government as medically underserved; 
Examples of activities not included in the group: * Housing for 
employees and health facility construction and improvements, such as a 
meditation garden or parking lot; 
* Routine financial investments; 
* Routine and mandated disaster preparedness; 
* Interpreter training programs for hospital staff as required by law; 
* Advocacy specific to hospital operations and financing; 
* Programs that address only the workforce needs of the health care 
organization rather than community-wide issues. 

Groups of other activities that benefit the community[A]: Community 
health improvement services; 
Description: Programs for community health education, community-based 
clinical services, and health care support services; 
Examples of activities included in the group: * Prenatal and childbirth 
classes serving at-risk and low-income persons, public service 
announcements with health messages, support groups, and self- help 
programs; 
* Screenings, one-time or occasionally held clinics, clinics for 
underinsured and uninsured persons, and mobile units used to deliver 
primary care services; 
* Information and referrals to community services and assistance with 
enrollment in government health care programs; 
Examples of activities not included in the group: * Health education 
classes designed to increase market share, support given to patients 
and families in the course of their hospital visits, and employee 
wellness and health promotion provided as an employee benefit; 
* Screenings provided primarily for public relations or marketing, 
screenings and clinics for which a fee is charged and a profit is 
realized, volunteers' time, and mobile units that provide specialty 
care that is an extension of the hospital's outpatient department; 
* Routine discharge planning and enrollment assistance services 
designed to increase facility revenue. 

Groups of other activities that benefit the community[A]: Health 
professions education; 
Description: Education for physicians, medical students, nurses, 
nursing students, and other health professionals, and scholarships and 
funding for professional education; 
Examples of activities included in the group: * Internships, 
clerkships, and residencies; 
* Providing a clinical setting for undergraduate training or vocational 
training to students enrolled in an outside organization, and the costs 
of high school student job shadowing and mentoring projects; 
* Nursing scholarships or tuition payments for professional education 
to non-employees and volunteers; 
Examples of activities not included in the group: * Continuing medical 
education restricted to members of the medical staff; 
* Education required of nursing staff and staff time spent delivering 
care that is concurrent with job shadowing; 
* Tuition reimbursement provided as an employee benefit. 

Groups of other activities that benefit the community[A]: Medical 
research; 
Description: Clinical and community-health research to be shared with 
persons outside the organization; 
Examples of activities included in the group: * Research development, 
using formal research protocols; studies on therapeutic protocols; 
evaluation of innovative treatments; and research papers prepared by 
staff for professional journals; 
* Studies on health issues for vulnerable persons, community health, 
and innovative health care delivery models; 
Examples of activities not included in the group: * Research where 
findings are used only internally. 

Groups of other activities that benefit the community[A]: Subsidized 
health services; 
Description: Clinical services provided despite a financial loss, even 
after removing the effects of charity care and unreimbursed cost of 
Medicaid. If no longer offered, these services would either be 
unavailable in the area or fall to the responsibility of government or 
another nonprofit organization; 
Examples of activities included in the group: * Subsidies provided to 
maintain the availability of these clinical services; 
* Emergency and trauma services, neonatal intensive care, burn units, 
women's and children's services, renal dialysis services, subsidized 
continuing care, behavioral health services, and palliative care; 
Examples of activities not included in the group: * Charity care, bad 
debt, and unreimbursed cost of Medicaid; 
* Services provided in order to attract physicians or health plans; 
* Routine pain control program. 

Source: Catholic Health Association of the United States, A Guide for 
Planning and Reporting Community Benefit (St. Louis, 2006). 

[A] Activities that benefit the community, as defined by the standards 
and guidance used by nonprofit hospitals, generally fall into one of 
four categories: charity care, bad debt, unreimbursed costs of 
government health care programs, and other activities that benefit the 
community. 

[End of table] 

[End of section] 

Appendix III: State Community Benefit Requirements: 

As of March 2008, 15 states require that hospitals provide community 
benefits in order to receive tax exemption or achieve nonprofit status. 
However, state community benefit requirements[Footnote 94] vary greatly 
in scope and level of detail (see app. IV).[Footnote 95] 

States with Detailed Community Benefit Requirements: 

Of the 15 states with community benefit requirements, 10 have detailed 
community benefit requirements.[Footnote 96] We considered states to 
provide a "detailed" definition if they provided some combination of 
the following: a definition of community benefit, requirements for a 
community benefits plan that sets forth how the hospital will provide 
community benefits, reporting requirements, and penalties for 
noncompliance. These states typically set forth a detailed definition 
of community benefit, specifying numerous categories of activities that 
qualify, and are consistent with the level of detail of community 
benefit definitions used by the Catholic Health Association of the 
United States and other similar entities (see app. II). Illinois, for 
example, includes the unreimbursed cost of providing charity care, 
language assistant services, government-sponsored indigent health care, 
donations, volunteer services, education, government-sponsored program 
services, research, subsidized health services, and collecting bad 
debts.[Footnote 97] Illinois specifically excludes the cost of paying 
taxes or other governmental assessments. Maryland defines community 
benefit as "an activity that is intended to address community needs and 
priorities primarily through disease prevention and improvement of 
health status, including...[h]ealth services provided to vulnerable or 
underserved populations such as Medicaid, Medicare, or Maryland 
Children's Health Program enrollees.[f]inancial or in kind support of 
public health programs.[d]onations of funds, property, or other 
resources that contribute to a community priority.[h]ealth care cost 
containment activities; and.[h]ealth education, screening, and 
prevention services."[Footnote 98] 

These 10 states also tend to have very detailed instructions on how 
community benefits should be provided and reported. They may include a 
description of the required elements of and the process by which a 
hospital should compose its community benefits plan and the required 
elements to be provided in a hospital's annual report to the relevant 
authority. A typical example is California, which requires each of its 
nonprofit hospitals to have a mission statement that requires that 
hospital's policies to integrate and reflect the public interest in 
meeting its responsibilities as a nonprofit organization; complete a 
community needs assessment in consultation with community groups and 
government officials; update its community needs assessment every 3 
years; adopt and annually update a community benefits plan for 
providing community benefits either alone or in conjunction with other 
entities; and annually submit its community benefits plan, including a 
description of the activities undertaken and the economic value of 
community benefits provided.[Footnote 99] 

Other States with Community Benefit Requirements: 

The remaining five states with community benefit requirements have 
provisions that are less detailed.[Footnote 100] Alabama requires that 
charity care constitute at least 15 percent of a hospital's business in 
order for it to be exempt from property tax.[Footnote 101] Wyoming 
provides that "[t]he fundamental basis for [exemption from ad valorem 
taxation] is the benefit conferred upon the public by schools, orphan 
asylums and hospitals, and the consequent relief, to some extent, of 
the burden upon the state to educate, care and advance the interests of 
its citizens."[Footnote 102] States such as Wyoming do not specify 
activities that their nonprofit hospitals must provide, but their 
provisions make clear that, in order to receive tax exemption or 
achieve nonprofit status, hospitals must provide benefit to the 
community. In contrast to the 10 detailed states, these 5 states 
typically either require the provision of a certain amount of charity 
care without mentioning other categories of community benefit or do not 
give guidance as to what counts as a community benefit. For the latter 
states, such as Wyoming, it is not always clear what types of community 
benefit activities would fulfill a hospital's obligations. 

States without Community Benefit Requirements: 

The remaining 36 states do not have community benefit requirements in 
codified statutes or regulations that hospitals must meet to qualify 
for tax-exempt or nonprofit status. Among these states are three groups 
of states that address community benefit in some way but do not have 
"community benefit requirements" as we define that term. Some states 
apply their community benefits provisions to all hospitals, such as in 
the context of hospital licensure, rather than to tax exemption or 
nonprofit status (see app. V). Examples of states that fall into this 
category are Massachusetts, New Mexico, and Rhode Island, and they 
require all hospitals, both for-profit and nonprofit, to provide some 
form of community benefits. A second group requires that hospitals 
periodically report to the relevant authority the community benefits 
that they provide but do not require that hospitals actually provide 
any community benefits (see app. VI).[Footnote 103] A third group 
discusses community benefit in sources other than codified statutes or 
regulations, such as attorney general guidelines or property tax 
exemption standards (see app. VII). One state, Utah, discusses 
community benefit in a set of standards of practice for property tax 
exemptions and through its case law.[Footnote 104] Although 
Massachusetts has a statute requiring community benefits for licensure 
purposes, the bulk of its community benefit discussion is found in a 
set of attorney general guidelines.[Footnote 105] We did not include 
these groups of states in our count of states with community benefit 
requirements, and we provide information on these states as examples 
rather than as the product of a comprehensive analysis of state 
sources. 

Penalties: 

Hospitals may be penalized if they fail to comply with community 
benefit requirements. Of the 15 states with community benefit 
requirements, 4 have explicit penalties for failure to comply and 11 
states do not specify a penalty.[Footnote 106] Examples of states with 
explicit penalties include Indiana, Maryland, and Texas, where civil 
penalties may be assessed against nonprofit hospitals that fail to 
submit their annual reports in a timely fashion.[Footnote 107] Of the 
11 states that do not specify a penalty, if the requirement is tied to 
tax exemption, a nonprofit hospital could be denied tax exemption for a 
period of time. 

For states without community benefit requirements but with community 
benefit provisions tied to hospital licensure requirements, a hospital 
that has not complied with the community benefit provisions will not be 
licensed (or its license may be suspended or revoked).[Footnote 108] In 
addition, states may include explicit penalties for failure to comply 
with community benefit provisions tied to hospital licensure 
requirements. For example, in Rhode Island, a state that applies its 
community benefits provisions to all hospitals through licensure 
requirements, failure to comply with statewide standards for community 
benefits may result in criminal penalties: the Superior Court may, 
after notice and opportunity for a prompt and fair hearing, impose a 
prison term of up to 5 years for a person who knowingly violates or 
fails to comply with the requirements or willingly or knowingly gives 
false or incorrect information in connection with its licensure 
requirements.[Footnote 109] 

Quantity: 

Most states do not specify a minimum quantity of community benefits 
that must be provided in order to satisfy requirements. Five states 
require that hospitals provide a specified amount of community 
benefit.[Footnote 110] Alabama requires that "[t]o be exempt from ad 
valorem taxation, the treatment of charity patients must constitute at 
least 15 percent of the business of the hospital,"[Footnote 111] while 
Texas requires that its hospitals comply with one or more of three 
standards: a level reasonable in relation to community needs; at least 
100 percent of its tax-exempt benefits, excluding federal income tax; 
or at least 5 percent of its net patient revenue (in which case charity 
care and government-sponsored indigent care must be at least 4 percent 
of net patient revenue).[Footnote 112] In other states, the required 
minimum quantity is not a specified dollar amount or percentage. For 
example, Mississippi requires that, to be exempt from property tax, 
hospitals must maintain at least one ward for charity 
patients.[Footnote 113] West Virginia requires that charitable 
hospitals provide free and below-cost necessary medical services in an 
amount determined by their boards of trustees consistent with their 
ability to do so.[Footnote 114] 

In addition to states that specify a minimum quantity of community 
benefits that must be provided in order to satisfy community benefit 
requirements, the remaining states--those without minimum quantity 
requirements and those without community benefit requirements as we 
define that term--tend to require the submission of community benefits 
plans, annual reports, or both to relevant state authorities. Even 
without an explicit requirement to provide community benefits, these 
provisions may bring a measure of accountability as to quantity, since 
relevant authorities have an opportunity to review hospital activities. 
An example of a state without a minimum quantity requirement is 
California, which provides that hospitals must annually report on the 
economic value of community benefits provided in furtherance of their 
community benefits plans.[Footnote 115] 

[End of section] 

Appendix IV: States with Community Benefit Requirements Related to 
Hospitals: 

Table 5: 

State: Alabama; 
Description of requirements: To be exempt from ad valorem taxation on 
property up to $75,000, the treatment of charity patients must 
constitute at least 15 percent of the business of the hospital; 
(Ala. Code § 40-9-1); 
Activities included in the definition of community benefit: * Charity; 
* (Ala. Code § 40-9-1); 
Penalties: None specified. 

State: California; 
Description of requirements: 1. Update community needs assessment at 
least once every 3 years; 
2. Annually adopt and update a community benefits plan, including 
mechanisms to evaluate its effectiveness, measurable objectives, and 
community benefits categorized into a specified framework; 
3. Annually submit the community benefits plan, including activities 
undertaken and economic value of community benefits provided; 
4. (Cal. Health & Safety Code §§ 127350, 127355); 
Activities included in the definition of community benefit: * Charity 
care and unreimbursed costs of health care services; 
* Community-oriented wellness and health promotion services; 
* Prevention service (screenings, immunizations, disease counseling, 
education); 
* Adult day care and child care; 
* Medical research and medical education; 
* Nursing and other professional training; 
* Home-delivered meals to the homebound; 
* Sponsorship of free food, shelter, and clothing to the homeless; 
* Outreach clinics in socioeconomically depressed areas; 
* Financial or in-kind support of public health programs; 
* Donations that contribute to a community priority; 
* Health care cost containment; 
* Enhancement of access to health care; 
* Services offered without regard to financial return; 
* Goods or services that help maintain a person's health; 
* (Explicitly not limited to this list of activities.); 
* (Cal. Health & Safety Code § 127345); 
Penalties: None specified. 

State: Colorado; 
Description of requirements: Property must be owned and used solely and 
exclusively for strictly charitable purposes; 
(Colo. Rev. Stat. Ann. § 39-3-108); 
Activities included in the definition of community benefit: * A gift 
for the benefit of an indefinite number of persons by relieving their 
bodies from disease, by assisting them to establish themselves in life, 
or by erecting or maintaining public buildings or works, or otherwise 
lessening the burdens of government; 
(8 Colo. Code Regs. 1304-2); 
Penalties: None specified. 

State: Idaho; 
Description of requirements: 5. Show that the hospital is organized as 
a nonprofit corporation in Idaho or another state and has received an 
exemption from taxation from IRS pursuant to § 501(c)(3) of the 
Internal Revenue Code; 
6. Exempt hospitals with at least 150 patient beds must prepare and 
file an annual community benefits report that itemizes the community 
benefits provided and indicates the process the hospital used to 
determine general community needs; 
7. (Idaho Code § 63-602D); 
Activities included in the definition of community benefit: 
* Charity care; 
* Bad debt; 
* Under-reimbursed care covered through government programs; 
* Services and programs provided below actual cost; 
* Donated time, funds, subsidies, and in-kind services; 
* Additions to capital; 
(Idaho Code § 63-602D); 
Penalties: None specified. 

State: Illinois; 
Description of requirements: 8. Organization mission statement; 
9. Community benefits plan; 
10. Annual report of the community benefits plan; 
11. Statement noting that the annual report is public information; 
12. Provide the report as a matter of community information; 
13. (210 Ill. Comp. Stat. 76/15, 76/20); 
Activities included in the definition of community benefit: * Charity 
care; 
* Language assistant services; 
* Government-sponsored indigent health care; 
* Donations; 
* Volunteer services; 
* Education; 
* Government- sponsored program services; 
* Research; 
* Subsidized health services; 
* Bad debt; 
Does not include the cost of paying taxes or other governmental 
assessments; 
(210 Ill. Comp. Stat. 76/10); 
Penalties: The Attorney General may assess a late filing fee against a 
nonprofit hospital that fails to file the annual report. The fee must 
not exceed $100; 
the Attorney General may grant extensions for good cause; 
(210 Ill. Comp. Stat. 76/25); 
Other rights and remedies available to the state are retained; 
(210 Ill. Comp. Stat. 76/30). 

State: Indiana; 
Description of requirements: 14. Organization mission statement; 
15. Community benefits plan; 
16. Communitywide needs assessments in aid of community benefits plan; 
17. Annual report of the community benefits plan; 
18. Statement notifying the public that the annual report is public 
information; 
19. Written notice about any charity care program; 
20. (Ind. Code §§ 16-21-9-4, -5, -6, -7); 
Activities included in the definition of community benefit: * Charity 
care; 
* Government-sponsored indigent health care; 
* Donations; 
* Education; 
* Government-sponsored program services; 
* Research; 
* Subsidized health services; 
Does not include the cost of paying taxes or other governmental 
assessments; 
(Ind. Code § 16-21-9-1); 
Penalties: The state department may assess a civil penalty against a 
nonprofit hospital that fails to submit its annual report. The penalty 
may not exceed $1,000 for each day a report is late; 
(Ind. Code § 16-21-9-8). 

State: Maryland; 
Description of requirements: 21. Identify community health care needs; 
22. Annual community benefits report, which includes the hospital's 
mission statement, a list and costs of each community benefit 
initiative, a description of efforts undertaken to evaluate the 
effectiveness of each initiative, and a description of gaps in 
availability of specialist providers to serve the uninsured; 
23. (Md. Code Ann., Health-Gen. § 19-303); 
Activities included in the definition of community benefit: * Health 
services provided to vulnerable or underserved populations, such as 
Medicaid, Medicare, or Maryland Children's Health Program enrollees; 
* Financial or in-kind support of public health programs; 
* Donations that contribute to a community priority; 
* Health care cost containment activities; 
* Health education, screening, and prevention services; 
(Md. Code Ann., Health-Gen. § 19-303); 
Penalties: For failure to file the community benefits report: civil 
penalty of $100 per day unless an extension is granted. The Health 
Services Cost Review Commission may refuse to grant a rate increase to 
any hospital that does not file a required report. Any substantially 
incomplete or inaccurate report may not be considered timely filed. 
Institutions may request reasonable extensions of time to file required 
reports; 
(Md. Regs. Code tit. 10, § 37.01.03). 

State: Mississippi; 
Description of requirements: Must maintain one or more charity wards 
for charity patients; 
(Miss. Code Ann. § 27-31- 1(f)); 
Activities included in the definition of community benefit: * Charity; 
(Miss. Code Ann. § 27-31-1); 
Penalties: None specified. 

State: New Hampshire; 
Description of requirements: 24. Annual report of community benefits 
plan, which includes a mission statement, community needs assessment, 
community benefit activities expected to be undertaken or supported, 
community benefit activities undertaken in the previous year and a 
description of results or outcomes, means used to solicit community 
views, an evaluation of the plan's effectiveness, an estimate of the 
cost of each activity expected, and a report on the unreimbursed cost 
of activities undertaken in the previous year; 
25. Community needs assessment; 
26. Make the community benefits plan available to the public; 
27. (N.H. Rev. Stat. Ann. §§ 7.32-e, -f, -g); 
Activities included in the definition of community benefit: * Charity 
care; 
* Financial or in-kind support of public health programs, including 
support of recommendations in any state health plan; 
* Allocation of resources that promote or support a healthier 
community, enhanced access to health care or related services, health 
education and prevention activities, or services to a vulnerable 
population; 
* Medical research and education and training of health care 
practitioners, including the pooling of funds with other providers; 
(Explicitly not limited to the listed activities.); 
(N.H. Rev. Stat. Ann. § 7.32-d); 
Penalties: None specified. 

State: New York; 
Description of requirements: 28. Issue an organizational mission 
statement; 
29. At least every 3 years: 
-review and amend the mission statement,; 
-solicit community views,; 
- demonstrate operational and financial commitment to meeting community 
health care needs, and; 
-prepare and make available to the public a statement of the hospital's 
financial resources and allocation to hospital purposes, including the 
provision of free or reduced charge services; 
30. Annually prepare and make available to the public an implementation 
report; 
31. File with the Commissioner of Health its mission statement, annual 
implementation report, and 3-year report; 
(N.Y. Pub. Health Law § 2803-l); 
Activities included in the definition of community benefit: * Meeting 
community health care needs; 
* Charity care; 
* Improving access to health care services by the underserved; 
(N.Y. Pub. Health Law § 2803-l); 
Penalties: None specified. 

State: North Dakota; 
Description of requirements: To receive sales and use tax exemptions, 
must be organized and operated exclusively in providing services for 
the purposes of preventing and alleviating human illness and injury; 
(N.D. Cent. Code §§ 57-39.2-04, 57-40.2-04); 
Activities included in the definition of community benefit: * 
Education; 
* Research; 
* Community service; 
* Direct patient services, income being derived solely from private 
donations with some exceptions of a minimal membership fee; 
(N.D. Cent. Code §§ 57-39.2- 04, 57-40.2-04); 
Penalties: None specified. 

State: Pennsylvania; 
Description of requirements: 32. Must advance a charitable purpose; 
33. Must donate or render gratuitously a substantial portion of its 
services; 
34. Must benefit a substantial and indefinite class of persons who are 
legitimate subjects of charity; 
35. Must relieve the government of some of its burden; 
36. (10 Pa. Cons. Stat. § 375); 
Activities included in the definition of community benefit: * Charity 
care; 
* Goods or services to individuals eligible for government programs; 
* Donations to institutions of purely public charity or government 
agencies; 
* Uncompensated goods or services, including the difference between 
full cost and fee received for all goods or services provided, 
education and research programs, and unreimbursed costs of government 
programs, including Medicare and Medicaid, and unreimbursed community 
services; 
* Reasonable value of volunteer assistance; 
* Cost of goods or services provided to individuals who are unable to 
pay, provided that reasonable and customary collection efforts have 
been made; 
* Services to the public that directly or indirectly reduce dependence 
on government programs or relieve or lessen the burden borne by 
government for the advancement of social, moral, educational, or 
physical objectives; 
(10 Pa. Cons. Stat. § 375); 
Penalties: None specified. 

State: Texas; 
Description of requirements: 37. Provide health care services to the 
community; 
38. Comply with all federal, state, and local government requirements 
for tax exemption in order to maintain such exemption; 
39. Provide a specified minimum amount of community benefits; 
40. Admission policy must provide for the admission of financially 
indigent and medically indigent persons; 
41. Organizational mission statement; 
42. Community benefits plan; 
43. Communitywide needs assessments to develop the community benefits 
plan; 
44. Annual report of the community benefits plan, including amount and 
types of community benefits provided; 
45. (Tex. Health & Safety Code Ann. §§ 311.043, 311.044, 311.045); 
Activities included in the definition of community benefit: * Charity 
care; 
* Government- sponsored indigent health care; 
* Donations; 
* Education; 
* Government-sponsored program services; 
* Research; 
* Subsidized health services; 
* Does not include the cost of paying taxes or other governmental 
assessments; 
* (Tex. Health & Safety Code Ann. § 311.042; 
25 Tex. Admin. Code § 13.13); 
Penalties: A nonprofit hospital that fails to make a report of the 
community benefits plan is subject to a civil penalty not exceeding 
$1,000 per day. No penalty may be assessed against a hospital until 10 
business days have elapsed after written notification to the hospital 
of its failure to file a report; 
(Tex. Health & Safety Code Ann. §§ 311.047, 311.048); 
46. Subject to a civil penalty of not more than $1,000 for each day of 
noncompliance; 
47. If a nonprofit hospital/system does not submit a report of the 
community benefits plan within the established reporting period, the 
Department of Health may institute the following procedures: 

A. Notify the entity that it is in noncompliance with the Department of 
Health's reporting requirements and that the Commissioner of Health may 
request that the Attorney General institute and conduct a suit in the 
name of the state to recover civil penalties if the hospital fails to 
submit the report to the Department of Health within 10 days of receipt 
of the letter; 
B. If the Department of Health does not receive the report of the 
community benefits plan from the nonresponding hospital within the 
specified time frame, the Commissioner of Health may notify the 
Attorney General in writing of the entity's noncompliance. The 
Department of Health will send a copy to the hospital; 
(25 Tex. Admin. Code § 13.18). 

State: West Virginia; 
Description of requirements: 48. Must provide an amount of free and 
below-cost necessary medical services as determined by its board of 
trustees, consistent with other provisions, to those who are unable to 
pay; 
49. Charitable use (determined by an examination of several factors, 
including charity care, promotion of health, relief of burdens of 
government, and volunteer and community services); 
50. Charity care plan that reflects specified minimum criteria; 
51. Review charity care plan not less than every 2 years; 
(W. Va. Code St. R. § 110-3-24); 
Activities included in the definition of community benefit: * Charity 
care; 
* Activities that promote the health of the community and/or decrease 
the burdens of state, county, and municipal governments; 
* Shortfall between approved charges and payments received from 
Medicaid and similar governmental programs; 
* Volunteer and community services; 
* Public education programs; 
* Donations; 
* Free, low-cost, or below-cost health screenings and assessments; 
* Social services assistance/counseling; 
* Free or reduced-charge medical clinics; 
* Operation of poison control centers; 
* Free or below-cost blood banking services; 
* Free or below-cost assistance, material, equipment and training to 
emergency medical services and ambulance services; 
* Disaster planning; 
* Unreimbursed costs for education and training; 
(W. Va. Code St. R. § 110-3-24); 
Penalties: None specified. 

State: Wyoming; 
Description of requirements: 52. The fundamental basis for ad valorem 
tax exemption is the benefit conferred upon the public and the 
consequent relief, to some extent, of the burden upon the state to 
educate, care, and advance the interests of its citizens. Such 
institutions thus confer a benefit upon the general citizenry of the 
state and render an essential service for which they are relieved of 
certain burdens of taxation; 
53. Indigent care shall be afforded through admission to the 
institution based on the clinical judgment of the physician, not upon 
the patient's financial ability or inability to pay; 
(Wyo. Stat. Ann. § 39-11-105; 
Wyo. R. & Regs. Rev Gen Ch. 14 § 10); 
Activities included in the definition of community benefit: * Benefit 
conferred upon the public; 
* Consequent relief of the burden upon the state; 
* Indigent care; 
* Promote health care; 
* Provide health-related assistance to the general public; 
(W.S. 1977 § 39-11- 105; 
Wyo. R. & Regs. Rev Gen Ch. 14 § 10); 
Penalties: None specified. 

Source: GAO analysis of Alabama, California, Colorado, Idaho, Illinois, 
Indiana, Maryland, Mississippi, New Hampshire, New York, North Dakota, 
Pennsylvania, Texas, West Virginia, and Wyoming statutes and 
regulations. 

Notes: We did not consider loss of tax exemption to be a penalty. We 
considered only those states whose statutes or regulations require the 
provision of community benefits for purposes of tax exemption or 
nonprofit status to have community benefit requirements. 

[End of table] 

[End of section] 

Appendix V: Examples of States with Licensure-Related Community Benefit 
Provisions: 

Table 6: 

State: Massachusetts; 
Description of requirements: Applicants for a license to establish or 
maintain an acute-care hospital must agree to maintain or increase the 
percentage of revenues allocated to free care and submit a plan for the 
provision of community benefits; 
(Mass. Gen. Laws Ann. ch. 111, § 51G); 
Activities included in the definition of community benefit: * 
Identification and provision of essential health services; 
* Primary and preventive health care services; 
(Mass. Gen. Laws Ann. ch. 111, § 51G); 
Penalties: None specified. 

State: New Mexico; 
Description of requirements: 1. Acute-care or general hospitals can be 
licensed only if they agree to provide emergency services and general 
health care to nonpaying patients and low-income reimbursed patients in 
the same proportion as the patients are treated in acute-care general 
hospitals in the local community. The annual cost of this care shall 
not exceed 5 percent of the hospital's annual revenue; 
2. These hospitals must annually report the cost of care for emergency 
and general health care to nonpaying and low-income reimbursed patients 
and the number of nonpaying and low-income reimbursed patients treated; 
(N.M. Stat. Ann. § 24-1-5.8(C); 
N.M. Admin. Code tit. 7, § 7.2.8); 
Activities included in the definition of community benefit: * Emergency 
services and general health care provided to nonpaying patients and low-
income reimbursed patients; 
(N.M. Stat. Ann. § 24-1-5.8(C); 
N.M. Admin. Code tit. 7, § 7.2.8(D)); 
Penalties: Failure to provide proportional services to nonpaying and 
low-income reimbursed patients in any year following licensure may 
result in the Department of Health's imposition of one or more of the 
following penalties: 
3. an approved plan of correction that remedies the failure through the 
additional provision of services in subsequent years,; 
4. a civil monetary penalty not to exceed $500,000,; 
5. suspension or revocation of the hospital's license, and; 6. referral 
to CMS for sanctions under the Medicare and Medicaid programs; (N.M. 
Admin. Code tit. 7, § 7.2.8(L)). 

State: Rhode Island; 
Description of requirements: As conditions of initial and continued 
licensure, all licensed hospitals shall; 
7. meet the statewide community standard for the provision of charity 
care; 
8. meet standards for uncompensated care;; 
9. meet the statewide standards for the provision of community 
benefits; 
10. not discourage persons who cannot afford to pay from seeking 
medical services; 
11. not encourage persons who cannot afford to pay to seek essential 
medical services from other providers; 
12. must annually report on compliance with these conditions, including 
(1) cost of charity care, (2) bad debt, (3) contract Medicaid 
shortfalls, and (4) any additional information demonstrating compliance 
with this section; 
and; 
13. must have a formal, Board-approved plan for the provision of 
community benefits. The plan shall be updated and Board-approved at 
least every 3 years; 
(R.I. Gen. Laws §§ 23-17-43, 23-17.14-15; 
R.I. Code R. 14 090 007, 14 090 028); 
Activities included in the definition of community benefit: * Charity 
care; 
* Uncompensated care; 
* Bad debt; 
* Medicaid shortfall; 
* Programs, procedures, and protocols that meet the needs of the 
medically indigent; 
* Linkages with community partners that focus on improving the health 
and well-being of community residents; 
* Non-revenue-producing services made available to the community, such 
as fitness programs, health screenings, or transportation services; 
* Public advocacy on behalf of community needs; 
* Scientific or medical research, or educational activities; 
(R.I. Gen. Laws §§ 23-17-43, 23-17.14-15; 
R.I. Code R. 14 090 007, 14 090 028); 
Penalties: If any person knowingly violates or fails to comply or 
willingly or knowingly gives false or incorrect information the 
Director of the Department of Health may, after notice and opportunity 
for a prompt and fair hearing, deny, suspend, or revoke a license, or 
may order the licensee to admit or provide health services to no 
additional persons to the facility or to take corrective action 
necessary to secure compliance under the act; 
or the Superior Court may, after notice and opportunity for a prompt 
and fair hearing, impose a fine of not more than $1,000,000 or impose a 
prison term of not more than 5 years; 
(R.I. Gen. Laws § 23-17.14-30); 
If the Department of Health receives sufficient information indicating 
that a licensed hospital is not in compliance with this section, the 
Director of the Department of Health shall hold a hearing upon 10 days 
notice to the licensed hospital and shall issue in writing findings and 
appropriate penalties; 
(R.I. Gen. Laws § 23-17.14-15). 

[End of table] 

Source: GAO analysis of Massachusetts, New Mexico, and Rhode Island 
statutes and regulations. 

Note: Although these states have community benefit provisions tied to 
licensure requirements, we did not include them in our list of states 
with community benefit requirements because their community benefit 
provisions are not tied to tax exemption or nonprofit status. 

[End of section] 

Appendix VI Examples of States with Only Community Benefit Reporting 
Provisions: 

Table 7:  

State: Connecticut; 
Description of requirements: Biennial report on whether the hospital 
has in place a community benefits program. If the hospital has chosen 
to have a community benefits program, the report shall include a number 
of specified elements; 
(Conn. Gen. Stat. Ann. § 19a-27k); 
Activities included in the definition of community benefit: * 
Preventive care; 
* Programs that improve the health status for working families and 
populations at risk in the community; 
(Conn. Gen. Stat. Ann. § 19a-127k); 
Penalties: The Commissioner of Public Health may, after notice and 
opportunity for a hearing, impose a civil penalty on any hospital that 
fails to submit the required report by the specified date. Such penalty 
shall be not more than $50 a day for each day after the required 
submittal date that such report is not submitted; 
(Conn. Gen. Stat. Ann. § 19a-127k(f)). 

State: Georgia; 
Description of requirements: Nonprofit hospitals must file an annual 
community benefit report disclosing the cost of indigent and charity 
care provided during the preceding year not later than 90 days after 
the close of the fiscal or calendar year. The report shall include a 
statement of the cost and type of indigent and charity care provided by 
the authority, including the number of indigent persons served, 
categorization of those persons by county of residence, as well as the 
cost of indigent and charity care provided by the authority, including 
the number of indigent persons served, categorization of those persons 
by county of residence, as well as the cost of indigent and charity 
care provided in dollars; 
(Ga. Code Ann. §§ 14-3-305; 
31- 7-90.1); 
Activities included in the definition of community benefit: * Indigent 
care; 
* Charity care; 
(Ga. Code Ann. § 31-7-90.1); 
Penalties: None specified. 

State: Minnesota; 
Description of requirements: Annual report of services provided to 
benefit the community; 
(Minn. Stat. §§ 144.698, 144.699); 
Activities included in the definition of community benefit: * Services 
provided at no cost or for a reduced fee to patients unable to pay; 
* Teaching and research activities; 
* Community care; 
* Underpayment for services provided under state health care programs; 
* Research; 
* Community health services; 
* Financial and in-kind contributions; 
* Community building activities; 
* Community benefit operations; 
* Education; 
* Subsidized services; 
Does not include bad debt and underpayment for Medicare services; 
(Minn. Stat. Ann. §§ 144.698, 144.699); 
Penalties: None specified. 

State: Nevada; 
Description of requirements: Each hospital with at least 100 beds must 
file as required by the Director of the Department of Health and Human 
Services but at least annually the expenses incurred for providing 
community benefits, a statement of its policies and procedures for 
providing discounted services to persons without health insurance, and 
a statement of its policies regarding collection; 
(Nev. Rev. Stat. § 449.490); 
Activities included in the definition of community benefit: * Goods, 
services, and resources provided by a hospital to a community to 
address the specific needs and concerns of that community; 
* Services provided by a hospital to uninsured and underserved persons; 
* Training programs for employees; 
* Health care services provided in areas that have a critical shortage 
of such services; 
(Nev. Rev. Stat. § 449.490); 
Penalties: None specified. 

State: Oregon; 
Description of requirements: Within 90 days of filing a Medicare cost 
report, a hospital must submit a community benefit report to the Office 
for Oregon Health Policy and Research of the community benefits 
provided by the hospital; 
(2007 Or. Laws 3290 (effective Jan. 1, 2008)); 
Activities included in the definition of community benefit: 
* Charity care; 
* Losses related to Medicaid, Medicare, State Children's Health 
Insurance Program, or other publicly funded health care program 
shortfalls; 
* Community health improvement services; 
* Research; 
* Financial and in-kind contributions to the community; 
* Community-building activities affecting health in the community; 
(2007 Or. Laws 3290 (effective Jan. 1, 2008)); 
Penalties: Any health care facility that fails to comply may be subject 
to a civil penalty, not to exceed $500 per day of violation, determined 
by the severity of the violation. Civil penalties may be remitted or 
mitigated upon such terms and conditions as the Administrator of the 
Office for Oregon Health Policy and Research considers proper and 
consistent with the public health and safety; 
(2007 Or. Laws 3290 (effective Jan. 1, 2008)). 

Source: GAO analysis of Connecticut, Georgia, Minnesota, Nevada, and 
Oregon statutes and regulations. 

Notes: We did not consider these states to have community benefit 
requirements because their community benefit provisions do not require 
the provision of any community benefits. Connecticut's community 
benefit provisions are voluntary. Georgia, Minnesota, Nevada, and 
Oregon's community benefit provisions only require that hospitals 
report their community benefits without explicitly requiring the 
provision of community benefits. 

[End of table] 

[End of section] 

Appendix VII: Examples of States with Community Benefit Provisions 
Located Outside of Statutes and Regulations: 

Table 8: 

State: Massachusetts; 
Description of requirements: Voluntary; 
(The Attorney General's Community Benefits Guidelines for Non-Profit 
Acute Care Hospitals at 1); 
Activities included in the definition of community benefit: * Community 
health education; 
* Free preventive care or health screening services; 
* Mobile health vans; 
* Home care consistent with the definition of net charity care; 
* Medical and clinical education and research; 
* Support for and participation in community-oriented training 
programs; 
* Low-or negative-margin services offered in response to an identified 
community need; 
* Violence-reduction education and counseling; 
* Anti-smoking education; 
* Substance abuse education, prevention, and treatment; 
* Domestic violence reduction education and training; 
* Early childhood wellness programs; 
* Expanded prescription drug programs; 
* Volunteer services; 
* Net financial assistance to community health centers; 
* Unfunded services ancillary to Medicaid or Medicare services; 
(The Attorney General's Community Benefits Guidelines for Non-Profit 
Acute Care Hospitals at 10-11); 
Penalties: None specified (program is voluntary). 

State: Utah; 
Description of requirements: "Gift to the community" standard for 
property tax exemption: the hospital must establish that its total gift 
to the community exceeds on an annual basis its property tax liability 
for that year; 
(Property Tax Exemptions Standards of Practice at 2-35); 
Activities included in the definition of community benefit: * Indigent 
care; 
* Community education and service, including research and professional 
education; 
* Medical discounts, including unreimbursed care covered by Medicare, 
Medicaid, or other similar government entitlement programs; 
* Donations of time; 
* Donations of money; 
(Property Tax Exemptions Standards of Practice at 2-35-2-36); 
Penalties: None specified. 

Source: GAO analysis of the Massachusetts Attorney General's Community 
Benefit Guidelines for Non-Profit Acute Care Hospitals and Utah's 
Property Tax Exemptions Standards of Practice. 

Note: Although these states have community benefit provisions outside 
of codified statutes and regulations, we did not include them in our 
list of states with community benefit requirements. 

[End of table] 

[End of section] 

Appendix VIII: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

A. Bruce Steinwald, (202) 512-7114 or steinwalda@gao.gov: 

Acknowledgments: 

In addition to the contact named above, Jenny Grover and Thomas Walke, 
Assistant Directors; Joanna L. Hiatt; Xiaoyi Huang; Jessica T. Lee; 
Drew Long; Kevin Milne; and Lisa Motley made major contributions to 
this report. 

[End of section] 

Footnotes: 

[1] For purposes of this report, nonprofit hospitals refer to 
nongovernmental, acute care, general hospitals organized and operated 
for a charitable purpose and not designed primarily for profit-making 
purposes. Nonprofit hospitals qualify for tax-exempt status if they 
meet the requirements of section 501(c)(3) of the Internal Revenue 
Code. 

[2] These requirements include restrictions on the entity's 
organizational and operational structure, and political activities. 

[3] See H.R. Rep. No. 1860, 75th Cong., 3d Sess., 19 (1938). 

[4] JCT estimated the following values of exemptions for nonprofit 
hospitals and their supporting organizations in 2002: $2.5 billion in 
federal income tax, $1.8 billion in federal bond financing, $1.8 
billion in federal charitable contributions, $500 million in state 
corporate income tax, $2.8 billion in state and local sales taxes, and 
$3.1 billion in local property tax. See Congressional Budget Office, 
Nonprofit Hospitals and Tax Arbitrage (Washington, D.C.: December 
2006). 

[5] Charity care is generally defined as care provided to patients whom 
the hospital deems unable to pay all or a portion of their bills. 

[6] U.S. Census Bureau, Income, Poverty, and Health Insurance Coverage 
in the United States: 2006 (Washington, D.C., 2007). See also GAO, 21st 
Century Challenges: Reexamining the Base of the Federal Government, GAO-
05-325SP (Washington, D.C.: Feb. 1, 2005), in which ensuring that all 
Americans have access to a defined minimum core of essential health 
services and allocating responsibility for financing such services are 
identified as major health care challenges for the 21st century. 

[7] The Emergency Medical Treatment and Active Labor Act applies to 
hospitals participating in Medicare. See 42 U.S.C. § 1395dd (2000). 
According to federal regulations, a hospital that provides emergency 
services must medically screen all persons who come to the hospital 
seeking emergency care to determine whether an emergency medical 
condition exists. If the hospital determines that a person has an 
emergency medical condition, the hospital must provide treatment 
necessary to stabilize that person or arrange for an appropriate 
transfer to another facility. See 42 C.F.R. § 489.24 (2007). 

[8] Institute of Medicine, Hidden Costs, Values Lost: Uninsurance in 
America (Washington, D.C.: National Academies Press, 2003). 

[9] Hospitals may not absorb all the costs associated with caring for 
the uninsured because they receive direct payments from different 
government sources to help cover their unreimbursed costs, including 
those for charity care, bad debt, and low-income patients. For example, 
Medicare and Medicaid make payments to hospitals that serve a 
disproportionate share of low-income patients under their respective 
disproportionate share hospital programs. Other state payments may also 
be available to hospitals, although their specific types vary widely. 
For example, hospitals may receive payments from special revenues, such 
as tobacco settlement funds; uncompensated care pools that are funded 
by provider contributions; and payment programs targeted at certain 
services, such as emergency services. 

[10] Bad debt is generally defined as the uncollectible payment that 
the patient is expected to, but does not, pay. 

[11] For this study, we analyzed 2003 data from five geographically 
diverse states--California, Florida, Georgia, Indiana, and Texas--with 
substantial representation of the three ownership groups. For each 
state, we determined the three ownership groups' percentages of total 
uncompensated care costs and patient operating expenses devoted to 
uncompensated care. See GAO, Nonprofit, For-Profit, and Government 
Hospitals: Uncompensated Care and Other Community Benefits, GAO-05-743T 
(Washington, D.C.: May 26, 2005). 

[12] CBO found that, on average, nonprofit hospitals provided more 
uncompensated care than otherwise similar for-profit hospitals, 
although the ranges of uncompensated care provided by the two types of 
hospitals largely overlapped. See Congressional Budget Office, 
Nonprofit Hospitals and the Provision of Community Benefits 
(Washington, D.C.: December 2006). 

[13] U.S. Senate, Committee on Finance, minority staff, Tax-Exempt 
Hospitals: Discussion Draft, July 19, 2007. 

[14] For purposes of this report, unless otherwise apparent, "states" 
refers to the 50 states and the District of Columbia. 

[15] For the remainder of this report, we will refer to VHA Inc., 
formerly known as Voluntary Hospitals of America, as VHA. 

[16] Medicare, financed by the federal government, provides health care 
coverage to eligible individuals aged 65 years or older, certain 
individuals with disabilities, and individuals with end-stage renal 
disease. 

[17] While CMS is not responsible for administering U.S. tax law, the 
agency was directed by Congress to collect data on costs incurred by 
hospitals for providing services for which the hospitals are not 
compensated. Many of these services and their associated costs are 
defined as community benefit by both IRS and industry groups. 

[18] For purposes of this report, we refer to CHA and VHA in tandem 
because they jointly issued the guidance. 

[19] For purposes of this report, we refer to the nonprofit health 
systems, hospital systems, and health care systems we interviewed as 
"health care systems." 

[20] Reliable, hospital-specific, nationwide data were not available. 

[21] The unreimbursed costs of government health care programs--
commonly referred to by industry groups as "shortfalls"--are generally 
defined as the difference created when a facility receives payments 
that are less than the facility's costs of caring for public program 
beneficiaries. 

[22] Medicaid provides health care coverage to eligible low-income 
people, and is jointly financed by the federal government and the 
states. 

[23] Percentage total is greater than 100 due to rounding. 

[24] See, e.g., Geisinger Health Plan v. Comm'r, 985 F.2d 1210, 1216 
(3rd Cir. 1993) (discussing IRS policy and cases construing exemption 
provisions for hospitals). 

[25] Harding Hospital, Inc. v. U.S., 505 F.2d 1068, 1071-72 (6th Cir. 
1974). 

[26] Revenue rulings are published IRS administrative decisions stating 
how the agency applies provisions of tax law to a particular set of 
circumstances. 

[27] Rev. Rul. 56-185, 1956-1 C.B. 202. 

[28] Rev. Rul. 69-545, 1969-2 C.B. 117. 

[29] Specifically, the 1969 revenue ruling removed the 1956 revenue 
ruling requirement relating to caring for patients without charge or at 
rates below cost, and indicated that hospitals could qualify for 
federal tax exemption if they provided a benefit to the community. 

[30] In a 1983 revenue ruling, IRS provided that at least in the case 
where a state health planning agency made an independent determination 
that operation of an emergency room would be unnecessary and 
duplicative, a hospital could still qualify for tax exemption even 
though it did not operate an emergency room. Rev. Rul. 83-157, 1983-2 
C.B. 94. 

[31] All qualified physicians who meet the hospital's guidelines can be 
part of the hospital staff. 

[32] Starting in tax year 2008, exempt organizations with gross 
receipts less than $25,000 will need to file Form 990-N. Those with 
gross receipts less than $1,000,000 (to be reduced to $200,000 by tax 
year 2010) and total assets less than $2,500,000 (to be reduced to 
$500,000 by tax year 2010) will file Form 990-EZ, instead of the full 
Form 990. Forms 990-N and 990-EZ are shorter than the full Form 990. 

[33] We examined IRS's final version of the Form 990, which was pending 
the Office of Management and Budget's approval at the time this report 
was issued. Form 990's new Schedule H requires nonprofit hospitals to 
report their provision of bad debt, the unreimbursed cost of Medicare, 
and community-building activities in Parts II and III of the schedule, 
but not as part of the Part I quantifiable community benefit table. 
Prior to this revision, Form 990 did not collect and IRS did not have 
information on hospitals' provision of activities that benefit the 
community in specified categories. IRS officials indicated that for tax 
years 2001 to 2006, none of the nonprofit hospital examinations the 
agency conducted were selected specifically to ascertain whether these 
hospitals complied with the community benefit standard. Rather, IRS 
conducted these examinations in the course of the agency's other work. 
These officials also told us that some of these examinations were full- 
scale examinations where in addition to reviewing other issues, IRS 
conducted a limited review of community benefit focusing on the five 
factors listed in the 1969 revenue ruling. 

[34] While Part V, Facility Information, of Schedule H is required for 
tax year 2008, Parts I, II, III, IV, and VI do not become mandatory 
until tax year 2009. Depending on when a hospital's fiscal year begins, 
tax year 2009 can start on any date during calendar year 2009 and end 
12 months later, which could be as late as November 30, 2010. IRS 
officials have noted that hospitals have until 5 months after the end 
of their fiscal year to file Form 990 and its schedules. Beyond this 
filing deadline, hospitals may also obtain filing extensions for an 
additional 6 months. 

[35] Medicare-certified institutional providers are required to submit 
an annual cost report. The cost report contains provider information, 
such as facility characteristics, as well as utilization, cost, charge, 
and financial statement data. For cost report periods beginning on or 
after October 1, 2001, section 112(b) of the Medicare, Medicaid, and 
SCHIP Balanced Budget Refinement Act of 1999 (BBRA) requires short 
stay, acute care hospitals to submit cost reports containing data on 
costs incurred by the hospital for providing inpatient and outpatient 
hospital services for which the hospital is not compensated, including 
non-Medicare bad debt, charity care, and charges for Medicaid and 
indigent care. Pub. L. No. 106-113, App. F., § 112(b), 113 Stat. 1501, 
1501A-330. 

[36] The State Children's Health Insurance Program provides health care 
coverage to uninsured children in families whose incomes exceed the 
eligibility requirements of Medicaid. States have some flexibility in 
how they design their programs. 

[37] MedPAC was established by the Balanced Budget Act of 1997, § 4022, 
42 U.S.C. § 1395b-6 (2000), to advise Congress on issues affecting the 
Medicare program. 

[38] See Geisinger Health Plan v. Comm'r, 985 F.2d 1210, 1217 (3d Cir. 
1993) ("[N]o clear test has emerged to apply to nonprofit hospitals 
seeking tax exemptions."). 

[39] The five factors were (1) the operation of an emergency room open 
to all members of the community without regard to ability to pay; (2) a 
governance board composed of independent civic leaders; (3) the use of 
surplus revenue for facilities improvement, patient care, and medical 
training, education, and research; (4) the provision of inpatient 
hospital care for all persons in the community able to pay, including 
those covered by Medicare and Medicaid; and (5) an open medical staff 
with privileges available to all qualifying physicians. 

[40] Statement of Mark Everson, Commissioner of Internal Revenue, 
testimony before the full House Committee on Ways and Means, May 26, 
2005. 

[41] Harding Hosp. Inc. v. United States, 505 F. 2d 1068, 1077 (6th 
Cir. 1974). 

[42] IHC Health Plans, Inc. v. Comm'r, 325 F.3d 1188, 1197 n.16 (10th 
Cir. 2003) (citing Geisinger Health Plan v. Comm'r, 985 F.2d 1210, 1218 
(3d Cir. 1993); Fed'n Pharmacy Serv., Inc. v. Comm'r, 625 F.2d 804, 807 
(8th Cir. 1980); and Sound Health Ass'n v. Comm'r, 71 T.C. 158, 1978 WL 
3393 (1978)). 

[43] IHC Health Plans, Inc., 325 F.3d at 1197-98. 

[44] Some of the 36 states that do not have community benefit 
requirements have provisions or other resources related to community 
benefit. Some states, including Massachusetts, New Mexico, and Rhode 
Island, have community benefit provisions tied to their hospital 
licensure requirements rather than requirements needed to obtain and 
maintain tax-exempt or nonprofit status. At least five states-- 
Connecticut, Georgia, Minnesota, Nevada, and Oregon--require that 
hospitals periodically report to the relevant authorities the community 
benefits they provide but do not require that hospitals actually 
provide any community benefits. At least two states--Massachusetts and 
Utah--describe their community benefit provisions in sources other than 
statutes or regulations, such as attorney general guidelines or 
property tax exemption standards. We provide examples of states that 
fall into these categories as anecdotal evidence; they do not represent 
a comprehensive analysis of states without community benefit 
requirements as we define that term. 

[45] For state requirements tied to tax-exempt or nonprofit status, a 
hospital can be assessed a civil penalty if it fails to comply with 
state community benefit requirements. Hospitals in such states may also 
be denied tax exemption, although we did not consider that to be a 
penalty for purposes of this report. If a state has no community 
benefit requirement but ties community benefit provisions to licensure, 
such as Massachusetts, New Mexico, and Rhode Island, a hospital in that 
state may be denied licensure for failure to comply with state 
community benefit provisions (or if already licensed, its license can 
be suspended or revoked). Some state requirements do not provide any 
penalty for failure to comply. 

[46] The 10 states with detailed requirements are California, Idaho, 
Illinois, Indiana, Maryland, New Hampshire, New York, Pennsylvania, 
Texas, and West Virginia. 

[47] The five states with less-detailed requirements are Alabama, 
Colorado, Mississippi, North Dakota, and Wyoming. 

[48] Cal. Health & Safety Code §§ 127350, 127355 (2008). 

[49] 210 Ill. Comp. Stat. 76/15, 76/20 (2008). 

[50] Illinois defines community benefit to include the unreimbursed 
cost of providing charity care, language assistant services, 
government- sponsored indigent health care, donations, volunteer 
services, education, government-sponsored program services, research, 
subsidized health services, and collecting bad debts. Illinois' 
definition explicitly excludes the cost of paying taxes or other 
governmental assessments. Maryland defines community benefit as an 
activity that is intended to address community needs and priorities 
primarily through disease prevention and improvement of health status, 
including health services provided to vulnerable or underserved 
populations, such as Medicaid, Medicare, or Maryland Children's Health 
Program enrollees; financial or in-kind support of public health 
programs; donations of funds, property, or other resources that 
contribute to a community priority; health care cost containment 
activities; and health education, screening, and prevention services. 

[51] CMS added this reporting instrument pursuant to section 112(b) of 
the BBRA, which does not use the term "community benefit," but requires 
short stay, acute care hospitals to submit data on costs incurred by 
the hospital for providing services for which the hospital is not 
compensated, including non-Medicare bad debt, charity care, and charges 
for Medicaid and indigent care. 

[52] Making such charity care determinations is based in large part on 
information supplied by the patient or on the patient's behalf in the 
form of documentation, such as federal tax returns, pay stubs, bank 
statements, etc. There are many reasons that hospitals may be unable to 
obtain the necessary documentation. For example, a hospital association 
official we spoke with stated that hospitals are required to treat and 
stabilize emergency patients before inquiring about the patients' need 
for charity care, but patients may leave the hospital before hospital 
officials can speak to them about financial assistance. Other reasons 
include patient embarrassment or a lack of understanding of the 
hospital's charity care policy. 

[53] Specifically, HFMA stated that hospitals may refer to external 
sources, such as credit reports, to help support charity care 
determinations. Some of the hospital and hospital association officials 
we spoke with are either using or exploring the possibility of using 
external sources, such as zip codes in conjunction with per-capita 
income data, credit reports, and migrant worker status, as proxies to 
make charity care eligibility determinations in the absence of patient- 
provided documentation. HFMA further stated that providers should make 
every effort to determine charity care eligibility before or at the 
time of service, but such determinations can also be made during a 
specific time period following patient care. 

[54] We did not reduce bad debt expenses to costs because we found that 
hospitals did not consistently report bad debt in costs or charges. 

[55] CMS has stated that Medicare payments to hospitals under the 
prospective payment system cover the costs of an efficient provider. 

[56] HFMA states that hospitals that choose to define the unreimbursed 
cost of Medicare as community benefit should disclose that cost 
separately from charity care, accompanied by detail and context to help 
readers understand the reported cost. 

[59] Texas considers the unreimbursed cost of non-means-tested 
government health care programs, including Medicare, as community 
benefit. 

[58] Cash and in-kind contributions to others include cash donations, 
grants, and in-kind donations made to individuals or the community at 
large. 

[59] Community benefit operations include dedicated staff, community 
health needs assessments, and other resources. 

[60] Community health improvement services include programs for 
community health education, community-based clinical services, and 
health care support services. 

[61] Health professions education includes education for physicians, 
medical students, nurses, nursing students, and other health 
professionals, and scholarships and funding for professional education. 

[62] Medical research includes both clinical and community health 
research. 

[63] Subsidized health services are clinical services provided at a 
financial loss and subsidized by the hospital; common examples include 
emergency and trauma services, and burn units. 

[64] Community-building activities include physical improvements and 
housing programs, economic development, community support, 
environmental improvements, leadership development and leadership 
training for community members, coalition building, community health 
improvement advocacy, and workforce development. 

[65] Although there is consensus to include community benefit 
operations as community benefit, data are also not available to 
evaluate the cost associated with this activity compared to other 
community benefits. 

[66] In EIN is an identification number used by IRS in the 
administration of tax laws. 

[67] Medicare Payment Advisory Commission, Report to the Congress: 
Medicare Payment Policy (Washington, D.C., 2007). 

[68] MedPAC has been consulting with CMS to revise Worksheet S-10 and 
the accompanying instructions. 

[69] Cost-accounting system is a continuous and systematic process 
designed to accumulate and assign costs routinely or as desired by 
management. 

[70] CCRs are ratios applied to charges in order to estimate costs, 
which are used in Medicare. 

[71] Uncompensated care pools are a financing mechanism to 
redistribute, within a state, hospitals' financial burdens of caring 
for patients who do not have the ability to pay. Uncompensated care 
programs can include, for example, programs outside the hospital that 
provide health care services to financially indigent patients. 

[72] HFMA specifies that while hospitals should not subtract payments 
from uncompensated care pools from charity care costs, these payments 
should be separately disclosed if they are of sufficient size. HFMA 
does not specify how hospitals should treat their contributions to 
uncompensated care pools. 

[73] California, Indiana, and Texas state data did not have data on 
both contributions to and payments from uncompensated pools or 
programs. The uncompensated care pool in Massachusetts is primarily 
funded by an assessment on hospitals, a surcharge on insurers, and an 
annual appropriation from the general fund. 

[74] DSH payments are meant to compensate those hospitals that care for 
a disproportionate number of low-income patients. 

[75] The percentages remain the same because only four nonprofit 
hospitals reported Medicaid DSH payments in the Massachusetts state 
data and the amount these hospitals reported was small in comparison to 
the amount of unreimbursed cost of Medicaid. 

[76] States may receive federal matching funds for provider taxes only 
if such fees are broad-based (that is, imposed on all items or services 
in the class of services or providers thereof); uniformly imposed (that 
is, all items or services in the class or providers thereof pay the 
same rate of tax); and do not result in any taxpayers being held 
harmless (that is, receiving state funds to reduce the net payment to 
the state to below the amount of the tax). 42 U.S.C. § 1396b(w)(3), (6) 
(2000). 

[77] These five factors are (1) the operation of an emergency room open 
to all members of the community without regard to ability to pay; (2) a 
governance board composed of community members; (3) the use of surplus 
revenue for facilities improvement, patient care, and medical training, 
education, and research; (4) the provision of inpatient hospital care 
for all persons in the community able to pay, including those covered 
by Medicare and Medicaid; and (5) an open medical staff with privileges 
available to all qualifying physicians. 

[78] Reliable, hospital-specific, nationwide data were not available. 

[79] For purposes of this report, we refer to the nonprofit health 
systems, hospital systems, and health care systems we interviewed as 
"health care system." 

[80] Examples of provisions that we excluded using this criterion 
include vaccination mandates and newborn screening requirements. 

[81] 42 U.S.C. § 1395dd (2000). 

[82] Conn. Gen. Stat. Ann. § 19a-127k(a), (c) (West 2008). 

[83] Conn. Gen. Stat. Ann. § 19a-127k(b) (West 2008). 

[84] Ga. Code Ann. § 14-3-305(d) (2008). 

[85] Minn. Stat. Ann. § 144.698, .699 (West 2008). 

[86] Nev. Rev. Stat. 449.490(3)(b) (2008). 

[87] 2007 Or. Laws 3290. 

[88] This position is shared by Community Catalyst in developing its 
compendium of state community benefit requirements. See Community 
Catalyst, Health Care Community Benefits: A Compendium of State Laws 
(Boston, 2007). 

[89] Idaho Code § 63-602D(4) (Michie 2008). 

[90] Idaho Code § 63-602D(7) (Michie 2008). 

[91] Ariz. Rev. Stat. § 43-1201 (2008). 

[92] We examined IRS's final version of the Form 990, which was pending 
the Office of Management and Budget's approval at the time this report 
was issued. 

[93] Medicaid provides health care coverage to eligible low-income 
people, and is jointly financed by the federal government and the 
states. 

[94] We defined "community benefit requirement" as a legal standard 
that expressly obligates a hospital to provide health care services or 
benefits to the community served by the hospital as a condition of 
maintaining tax-exempt status or qualifying as a nonprofit hospital. It 
is generally something that hospitals are required to do beyond their 
role of providing care for the sick and injured in exchange for 
remuneration or compensation. We considered the requirement to be one 
applicable to hospitals only if it either expressly referred to 
hospitals or expressly referred to care or services of the nature and 
type that one would reasonably expect to be provided by or performed 
primarily at acute care hospitals. 

[95] For purposes of this report, unless otherwise apparent, "states" 
refers to the 50 states and the District of Columbia. 

[96] The 10 states with detailed community benefit requirements are 
California, Idaho, Illinois, Indiana, Maryland, New Hampshire, New 
York, Pennsylvania, Texas, and West Virginia. 

[97] 210 Ill. Comp. Stat. 76/10 (2008). 

[98] Md. Code Ann., Health-Gen. § 19-303(a)(3) (2008). 

[99] Cal. Health & Safety Code § 127350 (West 2008). 

[100] Those five states are Alabama, Colorado, Mississippi, North 
Dakota, and Wyoming. These states typically do not use the term 
"community benefit" or similar terms such as "community service" or 
"gift to the community," although they may refer to "charity care" or 
"charity patients." Rather, the language of their provisions 
approximates the concept of community benefit, and so we consider them 
to have community benefit requirements. See our definition of 
"community benefit" in appendix I. 

[101] Ala. Code § 40-9-1(2) (2008). 

[102] Wyo. R. & Regs. Rev. Gen. Ch. 14 § 10(a) (2008). 

[103] Examples of these states include Connecticut, Georgia, Minnesota, 
Nevada, and Oregon. Oregon is the most recent state to pass a community 
benefit law. Its law, passed in 2007, became effective on January 1, 
2008. The law includes a detailed definition of community benefit, 
directs the Office for Oregon Health Policy and Research to adopt a 
cost-based community benefit reporting system for hospitals operating 
in Oregon that is consistent with established national standards for 
hospital reporting of community benefits, and sets forth civil 
penalties for health care facilities that fail to comply with the 
reporting system. 2007 Or. Laws 3290 (effective Jan. 1, 2008; to be 
added to Or. Rev. Stat. Ch. 442). 

[104] See Property Tax Division, Utah State Tax Commission, Property 
Tax Exemptions Standards of Practice (2007). 

[105] See Office of Attorney General, Commonwealth of Mass., The 
Attorney General's Community Benefits Guidelines for Non-Profit Acute 
Care Hospitals (2007). 

[106] Some state codes and regulations provided penalties for failing 
to comply with community benefit requirements. We noted penalty 
provisions only if the penalty provision made a direct and express 
reference to failure to comply with the community benefit requirement 
as the basis for the penalty. We do not include statutory or regulatory 
references to denial of tax exemption for failure to comply as a 
penalty. 

[107] Ind. Code 16-21-9-8 (2008); Md. Regs. Code tit. 10, § 37.01.03(N) 
(2008); and Tex. Health & Safety Code Ann. § 311.047 (Vernon 2008). 

[108] N.M. Admin. Code tit. 7, § 7.2.8(L) (2008) and R.I. Gen. Laws § 
23-17.14-30 (2008). 

[109] R.I. Gen. Laws § 23-17.14-30 (2008). 

[110] These states include Alabama, Mississippi, Pennsylvania, Texas, 
and West Virginia. 

[111] Ala. Code § 40-9-1(2) (2008). 

[112] Tex. Health & Safety Code Ann. § 311.045(b)(1) (Vernon 2008). 

[113] Miss. Code Ann. § 27-31-1(f) (2008). 

[114] W. Va. Code St. R. § 110-3-24.9.8 (2008). 

[115] Cal. Health & Safety Code § 127350(d) (West 2008). 

GAO's Mission: 

The Government Accountability Office, the audit, evaluation and 
investigative arm of Congress, exists to support Congress in meeting 
its constitutional responsibilities and to help improve the performance 
and accountability of the federal government for the American people. 
GAO examines the use of public funds; evaluates federal programs and 
policies; and provides analyses, recommendations, and other assistance 
to help Congress make informed oversight, policy, and funding 
decisions. GAO's commitment to good government is reflected in its core 
values of accountability, integrity, and reliability.  

Obtaining Copies of GAO Reports and Testimony: 

The fastest and easiest way to obtain copies of GAO documents at no 
cost is through GAO's Web site [hyperlink, http://www.gao.gov]. Each 
weekday, GAO posts newly released reports, testimony, and 
correspondence on its Web site. To have GAO e-mail you a list of newly 
posted products every afternoon, go to [hyperlink, http://www.gao.gov] 
and select "E-mail Updates."  

Order by Mail or Phone: 

The first copy of each printed report is free. Additional copies are $2 
each. A check or money order should be made out to the Superintendent 
of Documents. GAO also accepts VISA and Mastercard. Orders for 100 or 
more copies mailed to a single address are discounted 25 percent. 
Orders should be sent to:  

U.S. Government Accountability Office: 
441 G Street NW, Room LM: 
Washington, D.C. 20548:  

To order by Phone: 
Voice: (202) 512-6000: 
TDD: (202) 512-2537: 
Fax: (202) 512-6061: 

To Report Fraud, Waste, and Abuse in Federal Programs:  

Contact:  

Web site: [hyperlink, http://www.gao.gov/fraudnet/fraudnet.htm]: 
E-mail: fraudnet@gao.gov: 
Automated answering system: (800) 424-5454 or (202) 512-7470:  

Congressional Relations:  

Ralph Dawn, Managing Director, dawnr@gao.gov: 
(202) 512-4400: 
U.S. Government Accountability Office: 
441 G Street NW, Room 7125: 
Washington, D.C. 20548:  

Public Affairs: 

Chuck Young, Managing Director, youngc1@gao.gov: 
(202) 512-4800: 
U.S. Government Accountability Office: 
441 G Street NW, Room 7149: 
Washington, D.C. 20548: