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entitled 'World Trade Center: EPA's Most Recent Test and Clean Program 
Raises Concerns That Need to Be Addressed to Better prepare for Indoor 
Contamination Following Disasters' which was released on September 5, 
2007.

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Report to Congressional Requesters:

United States Government Accountability Office:

GAO:

September 2007:

WORLD TRADE CENTER:

EPA's Most Recent Test and Clean Program Raises Concerns That Need to 
Be Addressed to Better Prepare for Indoor Contamination Following 
Disasters:

GAO-07-1091:

GAO Highlights:

Highlights of GAO-07-1091, a report to congressional requesters.

Why GAO Did This Study:

The September 11, 2001, terrorist attacks and World Trade Center (WTC) 
collapse blanketed Lower Manhattan in dust from building debris. In 
response, the Environmental Protection Agency (EPA) conducted an indoor 
clean and test program from 2002 to 2003. In 2003, EPA’s Inspector 
General (IG) recommended improvements to the program and identified 
lessons learned for EPA’s preparedness for future disasters. In 2004, 
EPA formed an expert panel to, among other goals, guide EPA in 
developing a second voluntary program; EPA announced this program in 
2006. 

As requested, GAO’s report primarily addresses EPA’s second program, 
including the (1) extent to which EPA incorporated IG and expert panel 
member recommendations and input; (2) factors, if any, limiting the 
expert panel’s ability to meet its goals; (3) completeness of 
information EPA provided to the public; (4) way EPA estimated resources 
for the program; and (5) extent to which EPA has acted upon lessons 
learned regarding indoor contamination from disasters.

What GAO Found:

EPA has incorporated some recommendations and input from the IG and 
expert panel members into its second program, but its decision not to 
include other items may limit the overall effectiveness of this 
program. For example, while EPA agreed to test for more contaminants, 
it did not agree to evaluate risks in areas north of Canal Street and 
in Brooklyn. EPA reported that it does not have a basis for expanding 
the boundaries of its program because it cannot distinguish between 
normal urban, or background, dust and WTC dust. 

The expert panel’s ability to meet its goals was limited by two 
factors: (1) EPA officials’ belief that some panel goals were more 
appropriately addressed by other agencies, and (2) EPA’s approach to 
managing the panel process. Furthermore, the majority of expert panel 
members believe the panel did not meet any of its goals, and that EPA’s 
second program does not respond to the concerns of residents and 
workers affected by the disaster.

EPA’s second plan does not fully inform the public about the results of 
its first program. EPA concluded that a “very small” number of samples 
from its first program exceeded risk levels for airborne asbestos. 
However, EPA did not provide information such as how representative the 
samples were of the affected area. Residents who could have 
participated in this voluntary second program might have opted not to 
do so because of EPA’s conclusion about its first program.

EPA did not develop a comprehensive cost estimate to determine the 
resources needed to carry out its second program. EPA is implementing 
this program with $7 million remaining from its first program. 

While EPA has acted upon lessons learned following this disaster, some 
concerns remain about its preparedness to respond to indoor 
contamination following future disasters. Specifically, EPA has not 
developed protocols on how and when to collect data to determine the 
extent of indoor contamination, one of the concerns raised by panel 
members.

What GAO Recommends:

GAO recommends that EPA develop (1) guidance on crisis communication, 
(2) guidelines on cost estimates for disaster response, and (3) 
protocols specific to indoor contamination. EPA stated that it is 
taking actions on these recommendations.

[hyperlink, www.gao.gov/cgi-bin/getrpt?GAO-07-1091].

To view the full product, including the scope and methodology, click on 
the link above. For more information, contact John B. Stephenson at 
(202) 512-3841 or stephensonj@gao.gov.

[End of Section]

Contents:

Letter:

Results in Brief:

Background:

EPA Incorporated Some Recommendations, but It Did Not Adopt Other 
Input, Which May Limit the Second Program's Effectiveness:

Two Factors Limited the Expert Panel's Ability to Meet Its Goals:

EPA Did Not Provide the Public with Complete Information to Make Fully 
Informed Decisions:

EPA Did Not Assess Resource Needs for the Second Program:

EPA Has Taken Preparedness Actions, but Some Concerns Remain:

Conclusions:

Recommendations for Executive Action:

Agency Comments and Our Evaluation:

Appendix I: Information Classified by the Environmental Protection 
Agency Does Not Address the World Trade Center:

Appendix II: Objectives, Scope, and Methodology:

Appendix III: Comparison of EPA's First and Second Indoor Programs:

Appendix IV: Questions and Responses to the Structured Interview 
Questions for the Expert Panel:

Appendix V: Comments from the Environmental Protection Agency:

GAO Comments:

Appendix VI: GAO Contact and Staff Acknowledgments:

Table:

Table 1: EPA Classification Decisions Pursuant to Executive Order 12958:

Figures:

Figure 1: Collapse of WTC Building 1 at Approximately 10:30 a.m. on 
September 11, 2001:

Figure 2: Collapsed WTC Towers on September 11, 2001:

Figure 3: EPA's 2002-2003 Indoor Clean and Test Program Boundaries in 
Lower Manhattan:

Figure 4: Timeline of EPA's WTC Indoor Contamination Activities:

Figure 5: Key Recommendations and Additional Input Regarding EPA's 
Second WTC Indoor Test and Clean Program:

Figure 6: Expert Panel Members Who Viewed the Panel As Somewhat or Very 
Unsuccessful, or Neither Successful Nor Unsuccessful, at Meeting Its 
Goals:

Abbreviations:

AEGL: acute exposure guideline level:
AHERA: Asbestos Hazard Emergency Response Act: ATSDR: Agency for Toxic 
Substances and Disease Registry: CBR: chemical, biological, and 
radiological: CEQ: Council on Environmental Quality: CLC: Community-
Labor Coalition:
DHS: Department of Homeland Security:
EBAM: electronic beta attenuation monitor: EPA: Environmental 
Protection Agency:
EPIC: Environmental Photographic Interpretation Center: ERAMS: 
environmental radiation ambient monitoring system: ERT: Environmental 
Response Team:
ESF: emergency support function:
FEMA: Federal Emergency Management Agency: HEPA: high efficiency 
particulate air: HHS: Department of Health and Human Services: HVAC: 
heating, ventilation, and air conditioning: MMVF: man-made vitreous 
fibers:
NHSRC: National Homeland Security Research Center: NIOSH: National 
Institute of Occupational Safety and Health: ORD: Office of Research 
and Development: OSHA: Occupational Safety and Health Administration: 
PAL: provisional advisory level:
Stafford Act: Robert T. Stafford Disaster Relief and Emergency 
Assistance Act: TSP: total suspended particulate:
WTC: World Trade Center:

United States Government Accountability Office:

Washington, DC 20548:

September 5, 2007:

The Honorable Hillary Clinton:
Chairman, Subcommittee on Superfund and Environmental Health: Committee 
on Environment and Public Works: United States Senate:

The Honorable Carolyn Maloney: 
House of Representatives:

The Honorable Jerrold Nadler: 
House of Representatives:

The September 11, 2001, terrorist attacks on the World Trade Center 
turned Lower Manhattan into a disaster site on a scale the nation had 
never experienced. The World Trade Center was a complex of seven 
buildings on 16 acres surrounding a 5-acre plaza. The twin towers were 
at the center of the complex. Each tower had 110 floors, with 
approximately 43,200 square feet on each floor. As the towers 
collapsed, the area was blanketed in a mixture of building debris and 
combustible materials that coated building exteriors and streets, as 
well as the interiors of apartments and offices, with dust. This 
complex mixture gave rise to another major concern: that thousands of 
residents and workers in the area would now be exposed to known hazards 
in the air and in the dust, such as asbestos, lead, glass fibers, and 
pulverized concrete.

On the day of the attacks, the President signed a major disaster 
declaration, which activated the Federal Response Plan. The Federal 
Response Plan, now replaced by the Department of Homeland Security 
(DHS) National Response Plan, established the process and structure for 
the federal government's assistance to state and local governments when 
responding to any major disaster or emergency declared under the Robert 
T. Stafford Disaster Relief and Emergency Assistance Act (Stafford 
Act).[Footnote 1] In May 2002, after numerous cleanup, dust collection, 
and air monitoring activities were conducted outdoors by the 
Environmental Protection Agency (EPA), other federal agencies, New York 
City, and New York State, New York City formally requested that FEMA 
provide the necessary funding for the hiring of contractors to perform 
the cleaning and testing of exterior and interior spaces in the 
vicinity of the World Trade Center (WTC) site for asbestos that might 
be present.

The Federal Emergency Management Agency (FEMA), which administered the 
Federal Response Plan, provided such assistance, entering into an 
interagency agreement with EPA in 2002 to develop EPA's first program. 
This voluntary program allowed residents of Lower Manhattan living 
south of Canal Street (representing over 20,000 residences) to elect to 
have their home professionally cleaned, followed by testing, or to have 
their home tested only.[Footnote 2] Approximately 20 percent of the 
eligible residences participated in the program. As part of EPA's first 
program, the majority of these residences were professionally cleaned 
before they were sampled for airborne asbestos because their owners 
selected the clean and test option rather than the test only 
option.[Footnote 3] Even though samples were collected after cleaning 
in most cases, some residences (less than 1 percent) were still found 
to have levels of asbestos exceeding EPA's cleanup benchmark.

Owing to concerns by members of the affected community regarding its 
first program, EPA developed a second program, which is the focus of 
our current work.[Footnote 4] This second program was influenced by a 
variety of individuals, including the EPA Inspector General and an 
expert panel that EPA convened. In August 2003, EPA's Inspector General 
made recommendations and provided additional input that addressed EPA's 
first indoor WTC cleanup efforts, as well as EPA's preparedness for 
future large-scale disasters resulting in indoor contamination. The 
Inspector General reported that "additional actions can be taken to 
provide greater assurances that the program is fully protective of 
human health." For example, EPA's first program did not require that 
entire buildings be systematically cleaned, and therefore, the 
Inspector General recommended that EPA implement a program to verify 
that apartments that had participated in the first program had not been 
recontaminated by uncleaned apartments through heating, ventilation, 
and air conditioning (HVAC) systems. With regard to preparedness, the 
Inspector General identified lessons learned from the WTC disaster and 
recommended, among other things, that EPA develop protocols for 
determining how indoor environmental contamination would be handled in 
the event of a future disaster.

The White House Council on Environmental Quality (CEQ) indicated in 
October 2003 that EPA would organize and lead an expert technical 
review panel to address the concerns of the Inspector General and 
others. In March 2004, EPA convened the World Trade Center Expert 
Technical Review Panel, which met periodically through December 2005. 
The panel included 18 individuals from academe and from city and 
federal health and science agencies, such as the Department of Labor's 
Occupational Safety and Health Administration (OSHA) and the Department 
of Health and Human Services (HHS). It also included two 
representatives from the Community-Labor Coalition (CLC)--a network of 
community, tenant, labor, and environmental organizations formed after 
September 11, 2001, to advocate for appropriate health and safety 
efforts in the recovery from the WTC attacks. The panel was chaired by 
an EPA official.[Footnote 5] The expert panel's broader goal or 
purpose, as outlined at the first panel meeting by the EPA chairman, 
was to advise EPA "on ongoing efforts to monitor the situation for New 
York City residents and workers potentially affected by the collapse of 
the WTC." This purpose included providing advice on the development of 
EPA's second program plan. The panel chairman also provided the 
following longer-term goals: (1) identify any remaining risks using 
exposure and health surveillance information, (2) identify unmet public 
health needs, and (3) determine steps to further minimize 
risks.[Footnote 6] Expert panel members, including the CLC 
representatives, submitted individual recommendations to EPA.

After obtaining views from many sources, including the Inspector 
General, members of the expert panel, and the CLC, EPA announced its 
plan for a second program in December 2006. In this 2006 plan, EPA 
indicates that it will test residences for the presence of contaminants 
and clean residences if test results exceed EPA's cleanup benchmarks. 
The plan targets residents and building owners in the same portion of 
Lower Manhattan as its first program. The plan also provides the 
results of EPA's sampling from its first program. EPA told us that 272 
residents and 25 building owners had enrolled in the second program, 
compared with 4,167 residents and 144 building owners that participated 
in the first program.

In this context, you asked us to determine (1) the extent to which EPA 
incorporated recommendations and additional input from the expert panel 
members and its Inspector General in its second program; (2) what 
factors, if any, limited the expert panel's ability to meet its goals; 
(3) the completeness of information EPA provided to the public in its 
second plan; (4) the way EPA estimated the resources needed to conduct 
the second program; and (5) the extent to which EPA has acted upon 
lessons learned to better prepare for indoor contamination that could 
result from future large-scale disasters. In June 2007, we testified on 
some of these issues before the Subcommittee on Superfund and 
Environmental Health, Senate Committee on Environment and Public 
Works.[Footnote 7] In addition, owing to concerns raised in the media 
about EPA's use of classification authority, you asked that we 
determine the extent to which EPA has classified information, and, if 
so, whether any classified information discusses the environmental 
impact of the towers' collapse. Appendix I provides the results of our 
analysis of EPA's classification of information under this authority.

In conducting our work, we reviewed, among other things, EPA's 2002- 
2003 indoor program plan, EPA's planning leading to the December 2006 
program plan, the 2003 EPA Inspector General report, all 13 summaries 
of EPA's WTC Expert Technical Review Panel meetings and conference 
calls, and funding data from EPA. We assessed the reliability of EPA's 
funding data and determined that these data were sufficiently reliable 
for the purposes of this report. In addition, we interviewed officials 
from EPA headquarters, including the Office of Research and Development 
and the Office of Solid Waste and Emergency Response; Region 2, which 
is responsible for New York City, and EPA's National Homeland Security 
Research Center, among others; FEMA Region 2; and the New York City 
Department of Environmental Protection. We also attended a National 
Institute of Standards and Technology technical seminar on WTC 
materials and observed the disaster area with a FEMA official. In 
addition, we conducted structured interviews with all 18 WTC Expert 
Technical Review Panel members and both EPA panel chairmen. A more 
detailed description of our scope and methodology is presented in 
appendix II. We performed our work from June 2006 to September 2007 in 
accordance with generally accepted government auditing standards.

Results in Brief:

While EPA has taken some actions to incorporate recommendations and 
additional input from the Inspector General and expert panel members 
into its second program, it did not incorporate other items, which may 
limit the overall effectiveness of its program. For example, EPA's 
second program expands the number of contaminants tested from only 
asbestos to three additional contaminants, and it includes tests of 
dust as well as the air. However, EPA's program does not expand the 
boundaries of the cleanup to north of Canal Street and to Brooklyn. EPA 
reported it was unable to develop a method for distinguishing between 
normal urban dust and WTC dust; therefore, the agency reported it could 
not assess the extent of WTC contamination and had no basis for 
expanding the cleanup effort. EPA did not begin examining methods for 
differentiating between normal urban, or background, dust and WTC dust 
until May 2004--nearly 3 years after the disaster--making the process 
for distinguishing between the two types of dust more difficult. In 
addition, EPA's second program does not include sampling in HVACs or 
"inaccessible" locations within apartments and common areas, such as 
behind dishwashers, because EPA only included these efforts when it 
planned to determine the extent of contamination. The agency's second 
program plan notes that because EPA is not able to assess the extent of 
WTC contamination and because it is attempting to devote the maximum 
resources to testing requests, EPA will not test in these locations. 
Testing in such a restricted manner makes evaluating the adequacy of 
cleanup efforts difficult. Moreover, according to EPA officials, this 
program does not test workplaces because other federal agencies have 
procedures to address worker safety.

Two factors limited the expert panel's ability to meet its goals: (1) 
EPA officials' belief that some panel goals were more appropriately 
addressed by other agencies and (2) EPA's approach to managing the 
panel process. With respect to the first issue, EPA was acting in 
response to a CEQ letter indicating that EPA would convene a panel to 
identify unmet public health needs. However, EPA believed that other 
federal agencies, such as the Department of Health and Human Services, 
were better equipped to address public health. Therefore, rather than 
having the expert panel members discuss and recommend actions to 
address this issue, EPA allowed time during panel meetings for public 
health presentations. EPA believed that these presentations allowed the 
panel to satisfy CEQ's request. While the expert panel members listened 
to these presentations, the majority of them told us that the panel did 
not successfully identify unmet public health needs. As to the second 
issue, in the view of expert panel members, EPA's management of the 
panel process was problematic in several ways. Specifically, EPA did 
not allow the panel to reach consensus on key issues and prepare a 
final report. Instead, EPA solicited individual recommendations and, 
according to the majority of panel members, did not have a fully 
transparent process for adopting or rejecting these recommendations. 
EPA did not have the panel reach consensus because this approach might 
limit individual contributions. In addition, several expert panel 
members told us that EPA dedicated half or less of each daylong panel 
meeting to technical discussion, instead devoting the remainder of each 
day to public comment. As a result of these and other factors, the 
majority of expert panel members do not believe the panel successfully 
met any of its goals. Furthermore, all 10 panel members who responded 
to a follow-up inquiry believe that EPA's second program is not 
responsive to the concerns of residents and workers impacted by the 
collapse of the WTC towers.

EPA did not fully disclose in its second plan the limitations in the 
testing results from its first program. This more complete information 
would have allowed the public to make informed choices about 
participation in its most recent voluntary program. EPA concluded in 
its second plan that a "very small" number of samples from its first 
program exceeded risk levels for airborne asbestos but did not explain 
that over 80 percent of the samples were taken after residences were 
professionally cleaned as part of EPA's program. In addition, EPA did 
not explain that its conclusion was based on participation from 20 
percent of the eligible residences and that, due to the voluntary 
nature of the program, the sample of apartments may not have been 
representative of all residences eligible for the program. Without this 
additional information, some eligible residents of Lower Manhattan may 
have concluded that they were not at risk from indoor contamination and 
therefore elected not to participate in the second program.

Rather than estimate the resources needed to carry out its second 
program, EPA is implementing this program with the $7 million remaining 
from the first program. According to EPA officials, it would have been 
difficult to estimate program costs without knowing the number of 
participants as well as the size of apartments, which vary widely 
throughout Lower Manhattan. While EPA agreed to increase the number and 
type of contaminants being sampled in the second program, available 
funding is less than 20 percent of what was spent on the first program. 
In its final plan, EPA noted that it would prioritize requests for 
participation based on proximity to the WTC site.

EPA has acted upon lessons learned about its preparedness following the 
WTC disaster, but we are uncertain about how completely EPA has laid 
the groundwork for effective response to indoor contamination following 
future disasters. For example, EPA has identified likely threats and 
developed approaches to address them and has had an ongoing effort to 
clarify internal roles and responsibilities. EPA officials told us that 
they will use the National Response Plan in the future to guide their 
response actions following disasters and that they will develop site- 
specific responses; however, the National Response Plan does not 
explicitly address indoor contamination. Furthermore, EPA has not 
resolved some outstanding issues raised by expert panel members after 
the WTC disaster, such as how and when to collect data to determine the 
extent of indoor contamination, which we believe are important for 
addressing future disasters. Without clarifying actions that are 
appropriate for each federal agency in these scenarios, important 
public health needs, including resident and worker health, may not be 
promptly addressed.

To enhance EPA's ability to provide complete and clear information to 
the public and decision makers and to ensure that EPA is better 
prepared for future disasters that involve indoor contamination, we are 
recommending that EPA (1) facilitate the implementation of the agency's 
recently issued Crisis Communication Plan by issuing guidance that 
ensures the presentation of environmental data, such as testing 
results, in an appropriate context, with appropriate technical caveats 
noted in plain language; (2) establish guidelines for developing 
program cost estimates for disaster response programs; and (3) develop 
protocols that specifically address indoor contamination.

In commenting on a draft of this report, EPA's Assistant Administrator 
for Research and Development and Assistant Administrator for Solid 
Waste and Emergency Response identified actions that EPA has begun 
taking that are responsive to these recommendations. EPA also provided 
comments on aspects of the report it considered misleading or 
inaccurate, such as the completeness of information EPA provided to the 
public. We continue to believe that EPA did not include appropriate 
caveats in its second program plan that articulated the limitations in 
the first program's results. For example, EPA did not explain in its 
second plan that 20 percent of eligible residents participated in its 
first program and, therefore, the results may not have been 
representative of all residences. We believe that the report offers a 
balanced portrayal of EPA's development of its second program, the 
expert panel process, and its actions to better prepare for future 
disasters. EPA also provided technical comments, which we incorporated 
as appropriate. EPA's letter and our detailed response to it appear in 
appendix V.

Background:

On the day of the terrorist attacks on the World Trade Center, the 
President's declaration of a major disaster under the Stafford Act 
activated the Federal Response Plan (superseded by and incorporated 
into the National Response Plan). The Federal Response Plan established 
the process and structure for the federal government to provide 
assistance to state and local governments when responding to major 
disasters and emergencies declared under the Stafford Act. Under the 
Federal Response Plan, FEMA coordinated this assistance through mission 
assignments and interagency agreements, which assigned specific tasks 
to federal agencies with the expertise necessary to complete them. The 
Congress authorized $20 billion to respond to the attacks, of which 
$8.8 billion was provided through FEMA, for the New York City area.

Under the Federal Response Plan (and the National Response Plan today), 
EPA served as coordinator during large-scale disasters for 1 of 15 
emergency support functions (ESF)--ESF 10, which addresses oil and 
hazardous material releases. ESF 10 encompasses various phases of 
hazardous material response, including assessment and cleanup. In the 
first 6 months after the WTC disaster, EPA responded to FEMA mission 
assignments to assist with the response efforts and, among other tasks, 
provided wash stations for responders and disposed of waste from the 
WTC site.

There are an estimated 330 office buildings in Lower Manhattan below 
Canal Street and roughly 900 residential buildings with approximately 
20,000 apartments. In 2002, after initial efforts by the city of New 
York to advise New York residents how to clean the World Trade Center 
dust in their homes, FEMA and EPA entered into an interagency agreement 
to address indoor spaces affected by the disaster. While EPA has 
responded to hazardous material releases for decades, the WTC disaster 
was the first large-scale emergency for which EPA provided testing and 
cleanup in indoor spaces.

WTC dust is a fine mixture of materials that resulted from the collapse 
and subsequent burning of the twin towers and includes pulverized 
concrete, asbestos, and glass fibers. WTC dust entered homes and 
offices through open windows, was tracked in, or was picked up by air- 
conditioning system intakes. Figures 1 and 2 show the dust generated by 
the WTC disaster.

Figure 1: Collapse of WTC Building 1 at Approximately 10:30 a.m. on 
September 11, 2001:

[See PDF for image]

Source: New York Police Department Photo Unit.

[End of figure]

Figure 2: Collapsed WTC Towers on September 11, 2001:

[See PDF for image]

Source: New York Police Department Photo Unit.

[End of figure]

The amount of dust in indoor spaces in and around Lower Manhattan 
varied due to a variety of factors, including distance from the WTC 
site; weather conditions, such as wind; and damage to individual 
buildings. In the years since the disaster, the level of WTC dust in 
indoor spaces has varied, depending upon the cleaning performed by 
residents and other groups, including EPA and professional cleaning 
companies.

In May 2002, EPA, New York City, and FEMA officials announced a 
program, to be overseen by EPA, offering a cleanup of residences in 
Lower Manhattan. Between September 2002 and May 2003, residences were 
cleaned and tested, or tested only, for airborne asbestos.[Footnote 8] 
EPA analyzed samples from 4,167 apartments in 453 buildings and 793 
common areas in 144 buildings. This program cost $37.9 million--$30.4 
million for indoor cleaning and testing by the New York City Department 
of Environmental Protection and $7.5 million for EPA oversight and 
sample analysis. Figure 3 shows the area in Lower Manhattan eligible 
for participation in EPA's program. Residents could choose either an 
aggressive or modified aggressive testing method for providing samples 
of indoor air to EPA. For the modified aggressive method, the 
contractor ran a 20-inch fan for the duration of testing. For the 
aggressive method, a leaf blower was used, in addition to the 20-inch 
fan, to direct a jet of air toward corners, walls, fabric surfaces, and 
the ceiling to dislodge and resuspend dust. The contractors HEPA 
vacuumed and wet-wiped hard surfaces,[Footnote 9] including floors, 
ceilings, ledges, trims, furnishings, appliances, and equipment; and 
they HEPA vacuumed soft surfaces, such as curtains, two times. In 
addition, in cases where there were still significant amounts of WTC 
dust and debris, contractors used asbestos abatement procedures such as 
the use of personal protective equipment, including respirators and a 
properly enclosed decontamination system; posting of warning signs; 
isolation barriers to seal off openings; and disposal of all waste 
generated during the cleaning in accordance with applicable rules and 
regulations for asbestos-containing waste.

Figure 3: EPA's 2002-2003 Indoor Clean and Test Program Boundaries in 
Lower Manhattan:

[See PDF for image]

Source: EPA and GAO.

[End of figure]

The New York City Department of Health and Mental Hygiene and the U.S. 
Department of Health and Human Services' Agency for Toxic Substances 
and Disease Registry (ATSDR) collected samples from in and around 30 
buildings in Lower Manhattan from November though December 2001. In 
September 2002, these agencies released their assessment of the 
public's exposure to contaminants in air and dust,[Footnote 10] 
recommended additional monitoring of residential spaces in Lower 
Manhattan, and referred residents to EPA's program.

Before EPA finalized its second indoor program plan, several 
assessments related to indoor contamination were conducted: an August 
2003 EPA Inspector General report; an expert technical review panel 
that EPA conducted from March 2004 through December 2005; and three EPA 
studies. The studies identified background levels of contamination in 
New York City ("background study"); the WTC-related contaminants of 
potential concern, and associated cleanup benchmarks ("COPC study"); 
and the efficacy of various cleaning methods in eliminating WTC-related 
contaminants of concern ("cleaning study").

During the time EPA met with the WTC Expert Technical Review Panel, 
some expert panel members encouraged EPA to develop a method for 
differentiating between contaminants found in the New York City urban 
environment and those found in WTC dust. This method would have served 
as the basis for determining the extent of WTC-related contamination, 
and EPA officials believed it would have enabled the agency to limit 
its focus to contamination specific to the WTC disaster. Early in the 
panel process, EPA formed a subpanel of these experts to assist EPA's 
Office of Research and Development in developing such a methodology. In 
August 2005, EPA released its final report describing its methodology, 
which was peer reviewed. In their October 2005 final report, the peer 
reviewers criticized the reliability of EPA's method and provided 
suggestions on improving EPA's approach. In a November 2005 letter, EPA 
officials told expert panel members that in the absence of a valid 
method, EPA could not definitively distinguish between WTC contaminants 
in dust and levels of the same contaminants found in an urban 
environment. At the same time, 2 weeks before the final panel meeting, 
the EPA chairman informed the panel that it would be disbanded as of 
the final meeting and that EPA would not be implementing a plan that 
included determining the extent of WTC contamination. Experts that were 
a part of the subpanel addressing this method reported that the peer- 
review comments could be addressed and that EPA should perform 
additional sampling. Nonetheless, EPA ultimately decided not to pursue 
developing this methodology. Figure 4 shows the chronology of events 
preceding the second program.

Figure 4: Timeline of EPA's WTC Indoor Contamination Activities:

[See PDF for image]

[A] EPA's registration period ended in March 2007, and on June 18, 
2007, EPA began implementing the program.

Source: GAO analysis of EPA data; photos (top to bottom); NYPD Photo 
Unit; Federal Emergency Managment Agency; Dr. Lung Chi Chen, New York 
University.

[End of figure]

In January 2006, EPA formally requested funds from FEMA. EPA and FEMA 
signed an interagency agreement to conduct EPA's second program in July 
2006, and EPA announced the agency's second program to test indoor 
spaces in Lower Manhattan in December 2006. Appendix III provides 
information regarding EPA's first and second indoor programs.

EPA Incorporated Some Recommendations, but It Did Not Adopt Other 
Input, Which May Limit the Second Program's Effectiveness:

In response to recommendations and additional input from the Inspector 
General and expert panel members, EPA's second program incorporates 
some additional testing elements. However, EPA's second program does 
not incorporate other items. Figure 5 shows the key recommendations and 
additional input the EPA Inspector General and expert panel members 
provided to EPA.

Figure 5: Key Recommendations and Additional Input Regarding EPA's 
Second WTC Indoor Test and Clean Program:

[See PDF for image]

Notes: Not all expert panel members made each recommendation.

[A] The program allows commercial building owners to request testing, 
but it does not permit workers or employers to do so. EPA officials 
noted that employees who have concerns about their working conditions 
could file a complaint with OSHA or request an evaluation by HHS's 
National Institute of Occupational Safety and Health.

Source: GAO.

[End of figure]

EPA Expanded the Number of Contaminants It Will Evaluate in Testing:

While EPA tested solely for airborne asbestos in order to trigger 
cleanup in the first program, it agreed to test for three additional 
contaminants in its second program--man-made vitreous fibers, 
polycyclic aromatic hydrocarbons, and lead. These contaminants, as well 
as two additional ones--dioxin and silica, were identified as WTC 
contaminants of potential concern in a May 2003 report issued by EPA 
and other federal, New York City, and New York state agencies.[Footnote 
11] EPA did not include dioxin and silica in the second program for 
several reasons. Regarding dioxin, EPA noted that concentrations were 
elevated in the weeks following the disaster when fires were still 
burning, but concentrations returned to predisaster levels by December 
2001. Furthermore, because "only eight" of 1,500 dioxin samples 
exceeded cleanup benchmarks during tests in 2002 and 2003, EPA decided 
not to sample for this contaminant in its second program. Regarding 
silica, EPA noted that in 2002 an ATSDR/New York City Department of 
Health and Mental Hygiene report stated that short-term exposure to 
silica is unlikely to cause adverse health effects and that adverse 
health effects from chronic exposure are possible but unlikely if 
recommended cleaning is conducted.[Footnote 12] EPA also explained that 
levels of silica are likely to have been reduced by cleaning activities 
over the past 3 years.

EPA also agreed to test for contaminants in dust. To do so, EPA 
developed site-specific cleanup benchmarks for asbestos and man-made 
vitreous fibers in dust over the course of nearly a year. In its second 
program plan, EPA explains that these benchmarks are not risk based but 
rather are based on, among other things, work by experts in the field 
as to what constitutes contamination and how it compares with site- 
specific background levels, and the benchmarks employed for cleanup at 
a Superfund site with asbestos-contaminated residences.

EPA Is Not Assessing the Extent of WTC Contamination, and It Did Not 
Agree to Evaluate Risk in Workplaces:

Though EPA expanded the number of contaminants tested for in its second 
program, it did not adopt recommendations and additional input from the 
EPA Inspector General or the expert panel that addressed the following 
issues:

* Evaluating risks in geographic areas north of Canal Street and in 
Brooklyn. EPA did not expand the scope of testing north of Canal 
Street, or to Brooklyn, as advisory groups had advised. EPA reported it 
did not expand the scope of testing because it could not differentiate 
between normal urban dust and WTC dust; differentiating between the two 
would have enabled EPA to determine the geographic extent of WTC 
contamination. Some expert panel members had suggested that EPA 
investigate whether it was feasible to develop a method for 
distinguishing between normal urban dust and WTC dust. EPA initially 
agreed to do so. Beginning in 2004--almost 3 years after the disaster-
-EPA conducted this investigation into developing a WTC dust signature. 
However, EPA officials told us that because so much time had passed 
since the terrorist attack, it was difficult to distinguish between WTC 
dust and urban dust.[Footnote 13] EPA ultimately abandoned this effort 
because peer reviewers questioned its methodology; EPA decided not to 
explore alternative methods that some of the peer reviewers had 
proposed. Instead, EPA will test only in an area where visible 
contamination has been confirmed by aerial photography conducted soon 
after the WTC attack, although aerial photography does not reveal 
indoor contamination.[Footnote 14] Furthermore, EPA officials told us 
that some WTC dust was found immediately after the terrorist attacks in 
areas, including Brooklyn, that are outside the area eligible for its 
first and second program.

* Testing in HVACs and inaccessible areas. In its November 2005 draft 
plan for the second program, EPA had proposed collecting samples from a 
number of locations in HVACs. In some buildings, HVACs are shared; in 
others, each residence has its own system. In either case, contaminants 
in the HVAC could recontaminate the residence unless the system is also 
professionally cleaned. However, EPA's second program will not provide 
for testing in HVACs under any circumstances but will offer cleaning in 
HVACs if tests in common areas reveal that cleanup benchmarks for any 
of four contaminants have been exceeded. EPA officials told us that EPA 
will sample near HVAC outlets in common areas and will obtain dust 
samples in proximity to these locations. EPA explained in the second 
plan that it will not sample within HVACs because it is no longer 
assessing the extent of contamination resulting from the WTC disaster 
and because it is attempting to devote the maximum resources to testing 
requests. Similarly, EPA had proposed sampling for contaminants in 
"inaccessible" locations, such as behind dishwashers and rarely moved 
furniture within apartments and common areas. Again, because it was 
unable to differentiate between normal urban dust and WTC dust, EPA 
stated that it would not test in inaccessible locations in order to 
devote its resources to as many requests as possible. EPA told us that 
272 residents and 25 building owners had enrolled in the second 
program, compared with 4,167 residents and 144 building owners that 
participated in the first program.[Footnote 15]

* Evaluating risks to workers/workplaces. According to EPA, its second 
program plan is "the result of ongoing efforts to respond to concerns 
of residents and workers." Workers were concerned that workplaces in 
Lower Manhattan experienced the same contamination as residences. In 
its second program, EPA will test and clean common areas in commercial 
buildings, but only if an individual owner or manager of the property 
requests the service. EPA stated that employees who believe their 
working conditions are unsafe as a result of WTC dust may file a 
complaint with OSHA or request an evaluation by HHS's National 
Institute of Occupational Safety and Health (NIOSH). Concerns remain, 
however, because these other agencies do not have authority to conduct 
cleanup in response to contaminant levels that exceed cleanup 
benchmarks. In addition, OSHA's benchmarks are designed primarily to 
address airborne contamination, while EPA's test and clean program is 
designed to address contamination in building spaces, whether the 
contamination is airborne or in settled dust. OSHA requires individual 
employers to adopt work practices to reduce employee exposure to 
airborne contaminants, whereas EPA's test and clean program is designed 
to remove contaminants from affected spaces.

* Addressing whole buildings. Between March 2004 and December 2005, 
when EPA met with expert panel members, officials discussed sampling a 
representative number of each buildings' apartments in order to 
"characterize the building," which would have allowed EPA to 
characterize areas in Lower Manhattan. This information would have been 
used to inform decision-making regarding the extent of indoor 
contamination. According to EPA officials, all residents from each 
building would need to volunteer their individual apartments, and EPA 
would select the units it then tested. The approach that EPA developed 
entailed cleaning a building, including all units, common areas and 
HVACs, if there was a high degree of certainty that the average 
concentration of at least one contaminant, across all apartments 
tested, exceeded the benchmark, and dust could be associated with the 
WTC.[Footnote 16] While this method addressed the Inspector General 
recommendation that buildings be treated as a system so that 
potentially contaminated apartments did not contaminate previously 
cleaned apartments, EPA did not ultimately include this particular 
methodology in its second program plan due to the lack of a method to 
identify WTC dust. Instead, EPA will clean whole common areas, such as 
lobbies, and HVACs in buildings. It will clean common areas when at 
least one contaminant is found to exceed the cleanup benchmark in that 
area. It will clean HVACs and common areas when there is a high degree 
of certainty that the mean contaminant level for accessible areas, 
infrequently accessed areas, or air samples in common areas exceeds one 
contaminant benchmark.

Two Factors Limited the Expert Panel's Ability to Meet Its Goals:

The expert panel's ability to meet its goals was limited by two 
factors: (1) EPA officials' belief that some panel goals were more 
appropriately addressed by other agencies and (2) EPA's approach to 
managing the panel process. Furthermore, the majority of expert panel 
members do not believe the panel successfully met any of its goals. All 
of the panel members who responded to our follow-up inquiry regarding 
EPA's second program (10 out of 10 members) told us the program is not 
responsive to the concerns of residents and workers affected by the 
collapse of the WTC towers. Appendix IV provides the full range of 
responses from structured interviews with expert panel members about 
EPA's management of the panel process.

EPA Officials Believed That Some Panel Goals Were More Appropriate for 
Other Agencies:

According to EPA officials, some panel goals were more appropriately 
addressed by other agencies. We believe this view limited the panel's 
ability to address these issues. In particular, one panel goal, as 
stated by CEQ, was to advance the identification of unmet public health 
needs. However, EPA officials believed that other federal agencies, 
such as HHS, were better equipped to address the issue of public 
health. Therefore, rather than having the expert panel members discuss 
and identify actions to address this issue, EPA allowed time during 
panel meetings for public health presentations. EPA officials believe 
that the panel met CEQ's charge by including health experts on the 
panel and by including health presentations during panel meetings.

While the panel was provided with these presentations, the majority of 
expert panel members (16 out of 18) told us the panel did not 
successfully identify unmet public health needs. Outside of the panel, 
a multiagency effort established a WTC health registry to assess the 
health impact of the WTC collapse. The EPA panel chairman noted that 
panel member recommendations to maintain the WTC health registry for 
more than 20 years and to link the results of subsequent indoor testing 
to the registry had been provided to the appropriate agencies.

In addition, EPA officials believed that, despite the panel's broader 
goal, which was to help guide EPA in its ongoing efforts to "monitor 
the situation for New York residents and workers impacted by the 
collapse of the WTC towers," OSHA should address the issue of workplace 
safety because that is OSHA's mission. Consequently, as noted earlier, 
the second program does not address workers' concerns, and employers 
and workers are not eligible to request testing or cleaning.[Footnote 
17] EPA stated that employees who believe their working conditions are 
unsafe as a result of WTC dust may file a complaint with OSHA or 
request an evaluation by HHS's National Institute of Occupational 
Safety and Health (NIOSH).

EPA's Management of the Panel Process Was Problematic, According to 
Expert Panel Members:

EPA's management of the panel process limited the panel's ability to 
successfully meet its goals. According to 9 or more of the 18 expert 
panel members we interviewed, problematic aspects of EPA's management 
included (1) the lack of a consensus approach, (2) inadequate time for 
technical discussion, and (3) no fully transparent decision-making 
process. In addition, a number of expert panel members told us that 
failure to document recommendations created other concerns.

* Lack of a consensus approach. EPA did not allow the panel to reach 
consensus on key issues and prepare a final report; instead it obtained 
recommendations from each member of the expert panel. The majority of 
expert panel members (13 out of 18) told us that EPA's approach was not 
appropriate, and one panel member noted that the lack of a consensus 
approach prevented the resolution of key issues. The EPA chairman told 
the panel that the panel would not be asked to reach consensus because 
this approach might limit the contribution of individual panel members. 
EPA officials also noted that it would have been difficult to reach 
consensus with such a diverse panel of experts and the technical nature 
of the discussion.

* Inadequate time for technical discussion. The majority of expert 
panel members (14 out of 18) told us there was not adequate time on the 
agenda for the panel to discuss issues. According to several panel 
members, EPA dedicated half or less of each daylong panel meeting to 
technical discussions, devoting the remainder of each day to public 
comment.

* Lack of a fully transparent decision-making process. EPA's reasons 
for accepting or rejecting expert panel members' recommendations were 
not at all transparent, according to half of the panel members (9 out 
of 18). Furthermore, six panelists said that EPA did not respond to 
their recommendations or provide any explanation for rejecting 
recommendations. In contrast, the two EPA panel chairmen we interviewed 
told us they believed the decision-making process was completely 
transparent.

* Failure to document recommendations. Although EPA stated in its 
operating principles that it would keep detailed minutes of each panel 
meeting, including all individual recommendations, whether oral or 
written, EPA did not maintain a list of recommendations. Instead, EPA 
provided "summaries" of each meeting that included an overview of 
issues raised, and, starting with the fifth meeting, EPA provided audio 
recordings of six of the remaining panel meetings. The majority of 
expert panel members (10 out of 18) said that having written 
transcripts of the meetings available would have been somewhat or very 
helpful. Some expert panel members told us the lack of transcripts 
presented a problem because they had no record of EPA agreement with 
several recommendations that were later not adopted.

Most Expert Panel Members Did Not Believe They Addressed the Panel's 
Goals and Ultimately Did Not Agree with EPA's Final Indoor Test and 
Clean Program:

The majority of expert panel members told us that the panel was unable 
to meet its goals as outlined by EPA. As figure 6 shows, these included 
guiding EPA in: (1) developing the second program, (2) identifying 
unmet public health needs, (3) identifying any remaining risks using 
exposure and health surveillance information, and (4) determining steps 
to further minimize risks.

Figure 6: Expert Panel Members Who Viewed the Panel As Somewhat or Very 
Unsuccessful, or Neither Successful Nor Unsuccessful, at Meeting Its 
Goals:

[See PDF for image]

Source: GAO.

[End of figure]

According to all expert panel members who responded to our follow-up 
inquiry regarding EPA's second program (10 out of 10 members), this 
program does not respond to the concerns of residents and workers 
affected by the collapse of the WTC towers. At the final panel meeting, 
some expert panel members said publicly that they would discourage 
participation in EPA's program and several expert panel members said 
that the data yielded by the test and clean program will not be useful 
and the program is unlikely to adequately identify or clean up 
contaminants. In addition, the Community-Labor Coalition distributed 
information that also discouraged participation, citing lack of expert 
panel member support.

EPA Did Not Provide the Public with Complete Information to Make Fully 
Informed Decisions:

EPA did not provide complete information in its second plan to allow 
the public to make informed choices about their participation in its 
voluntary program. While EPA stated that the number of samples in its 
first program exceeding risk levels for airborne asbestos was "very 
small," EPA did not provide the following additional information to 
help inform residents' decisions regarding participation in the second 
program:

* Voluntary program participation. Participation in the first program 
came from about 20 percent of the residences eligible for 
participation. In addition, participation was voluntary, which may 
suggest that the sample of apartments was not representative of all 
residences eligible for the program.

* Only asbestos tested. EPA's conclusions were based only on tests for 
asbestos, rather than other contaminants, and the conclusions focused 
on airborne contamination rather than contamination in dust inside 
residences.

* Sampling protocols varied. EPA did not explain that over 80 percent 
of the samples were taken after professional cleaning was completed as 
a part of EPA's program. In addition, EPA did not identify the portion 
of the samples that were collected following aggressive, as opposed to 
modified aggressive, techniques. In the first case, the air inside 
apartments was more actively circulated before sampling occurred. In 
these instances, about 6 percent of apartments tested were found to 
exceed EPA's asbestos level, compared with roughly 1 percent that used 
the modified aggressive technique. Out of 4,167 apartments sampled, 276 
were sampled using the aggressive method.

* Discarded sample results. EPA also did not explain in its second 
program plan that its first program's test results may have been 
affected by sample results that were discarded because they were "not 
cleared"--that is, they could not be analyzed because the filter had 
too many dust particles to be analyzed under a microscope. However, 
EPA's final report on its first program stated that residences with 
more than one inconclusive result, such as filter overload, were 
encouraged to have their residences recleaned and retested.

Without complete explanations of EPA's sampling data, residents who 
could have elected to participate might have decided not to do so. The 
number of participants declined from roughly 4,200 residents and 144 
building owners in the first program to 272 residents and 25 building 
owners in the second program. In addition, community leaders on the 
panel believed that allowing participants to choose between two 
sampling techniques, coupled with the voluntary nature of the program, 
had the effect of making the overall program appear unnecessary.

EPA Did Not Assess Resource Needs for the Second Program:

EPA did not take steps to ensure that it would have adequate resources 
to effectively implement the second program. Instead, EPA is 
implementing this program with the approximately $7 million in Stafford 
Act funds remaining after its first program. Although this program 
increases the number and type of contaminants being sampled, the funds 
available are less than 20 percent of those used in the first program.

EPA Is Implementing the Second Program with $7 Million and Did Not 
Complete a Cost Estimate to Determine Whether This Was an Appropriate 
Amount:

EPA is implementing its second program with the funding remaining after 
completion of its first program--approximately $7 million--but EPA did 
not determine whether this amount would support the effective 
implementation of its second program. According to EPA officials, they 
could not estimate the cost of the second program without information 
on the number of program participants and the size of residences, which 
vary widely throughout Lower Manhattan. Nevertheless, the interagency 
agreement between FEMA and EPA for the first program included estimated 
costs, although EPA faced the same challenges. This first estimate of 
$19.6 million was based on projections for the number of eligible 
residents participating in the program--specifically, 10,000 residences 
requesting cleaning and 3,000 residences requesting testing only--and 
included, among other things, detailed estimates for sample analysis, 
equipment and supplies, and EPA salary and travel costs.

In the first program, EPA spent $7.5 million--of $19.6 million 
obligated by FEMA to EPA--on program oversight and analysis of air 
samples, while New York City spent approximately $30.4 million to 
collect air samples and clean residences. EPA returned $12.1 million in 
unspent funds to FEMA. According to FEMA officials, when the agency 
learned about the establishment of the expert panel, FEMA retained $7 
million for additional EPA activities. EPA officials told us that in 
discussions with FEMA about whether the amount was appropriate, FEMA 
responded that only $7 million was available.

In July 2006, an interagency agreement was signed by EPA and FEMA for 
the second program that describes EPA's role as developing and 
implementing a program to test and clean in the specified area. After 
EPA entered into this agreement, EPA officials told us that if the 
number of registrants for the program exceeded the number that could be 
covered by the $7 million, they were unsure where additional funds 
could be obtained. EPA did not provide information to FEMA in the 
agreement about how many residents and building owners could 
potentially be served under the program. Thirteen of the 18 expert 
panel members told us they did not believe the $7 million for the 
sampling and cleanup was sufficient. According to one of the expert 
panel's chairmen, the $7 million was sufficient for initial sampling in 
the second program but not for sampling and cleanup. In its final plan, 
EPA noted that requests for participation from eligible residents and 
building owners would be prioritized based on proximity to the WTC site.

Although EPA's second program increases the number and type of 
contaminants being sampled, the $7 million available is less than 20 
percent of the $37.9 million spent on the first program. While only 1 
percent of roughly 20,000 eligible residences are participating in the 
second program, compared with 20 percent who participated in the first 
program, it is not clear whether funding for the second program will be 
adequate without a cost estimate.

EPA Has Taken Preparedness Actions, but Some Concerns Remain:

EPA has acted upon lessons learned from the WTC disaster to prepare for 
future disasters, such as clarifying internal roles and 
responsibilities and improving health-related cleanup benchmarks. 
Nevertheless, we are uncertain about how completely these activities 
address EPA's ability to respond to contamination in indoor 
environments in the face of future disasters. For example, EPA has not 
yet addressed certain methodological challenges raised by expert panel 
members regarding the WTC disaster, such as how it will determine the 
extent of contamination, which we believe are important for addressing 
future disasters. Without addressing this and other challenges, it is 
uncertain whether people in affected areas will be protected adequately 
from risks posed by indoor contamination stemming from future disasters.

EPA Has Taken Preparedness Actions Following the WTC Disaster:

Since the WTC disaster, EPA has taken actions to improve its ability to 
respond to future disasters. However, EPA's approach to emergency 
response does not differentiate between indoor and outdoor 
contamination, and therefore it is difficult to determine how EPA's 
preparedness actions have improved EPA's readiness to respond 
specifically to indoor contamination. EPA's actions are consistent with 
several Inspector General recommendations, as the following examples of 
EPA's preparedness actions illustrate:

* Clarified roles and responsibilities. EPA has completed response 
policies, established various specialized response teams, and conducted 
training. Though not specific to indoor contamination, EPA's June 2003 
National Approach to Response policy outlines EPA roles and 
responsibilities in the event of future large-scale disasters. Its 
October 2004 Homeland Security Strategy also notes that in the event of 
a national incident, EPA has the lead responsibility for 
decontaminating affected buildings and neighborhoods and for advising 
and assisting public health authorities on when it is safe to return to 
these areas and on what the safest disposal options for contaminants 
are. EPA's National Decontamination Team provides general scientific 
support and technical expertise for identifying technologies and 
methods for decontaminating buildings and other infrastructure. EPA 
also expanded the capabilities of its existing Environmental Response 
Team (ERT), which is responsible for technological support and training 
through the establishment of an additional ERT office in Las Vegas, 
Nevada. Along with the Radiological Emergency Response Team and the 
National Decontamination Team, these teams provide support during 
emergencies. In addition, EPA officials noted that they have developed 
and delivered a training course on the Incident Command System, to be 
used under the National Response Plan, to 2,000 staff as well as senior 
managers in all regions to provide additional guidance on roles and 
responsibilities. Finally, in its newly developed Crisis Communication 
Plan, EPA outlines the responsibilities of agency staff in providing 
the public with information during disasters. EPA officials told us 
they have added 50 on-scene coordinators to their emergency response 
staff to improve preparedness and response capabilities.

* Shared information on likely targets and threats and developed 
approaches to address them. EPA's Office of Research and Development 
(ORD) has several efforts to develop approaches to address future 
threats, including research on building decontamination, and EPA's 
Office of Solid Waste and Emergency Response has begun to establish a 
network of environmental laboratories. In 2003, EPA created the 
National Homeland Security Research Center (NHSRC), part of ORD, to 
develop expertise and products to prevent, prepare for, and recover 
from public health and environmental emergencies arising from terrorist 
threats and incidents. Its research focuses on five areas: threat 
assessment, decontamination, water infrastructure protection, response 
capability, and technology evaluation. In November 2004, NHSRC reported 
on several threat scenarios for buildings and water systems;[Footnote 
18] these threat scenarios guide NHSRC's research, which is focused 
heavily on chemical, biological, and radiological (CBR) agents. EPA 
also participates on a number of interagency workgroups, including 
policy coordination committees formed by the White House Homeland 
Security Council; DHS work groups addressing sampling and other issues; 
and FEMA work groups that address various aspects of the National 
Response Plan. Although an interagency team, including EPA, has 
developed tabletop exercises to respond to nationally significant 
incidents, these exercises have not yet included residential 
contamination. EPA has also developed standardized analytical methods 
that environmental laboratories can use to analyze biological and 
chemical samples during disasters caused by terrorist attacks, and the 
agency has begun to establish a network of environmental laboratories 
capable of analyzing CBR agents, which would benefit from these methods.

* Improved health-related benchmarks for assessing health risks in 
emergencies. According to EPA officials, EPA's Office of Prevention, 
Pesticides and Toxic Substances is leading the agency's participation 
in developing acute exposure guideline levels (AEGL), an international 
effort aimed at describing the risk resulting from rare exposure to 
airborne chemicals. The AEGLs focus on exposures of 10 minutes, 30 
minutes, 1 hour, 4 hours, and 8 hours. To date, AEGLs have not been 
developed under emergency situations; however, EPA officials told us 
the availability of methodologies such as those used to derive AEGLs 
make it possible to develop emergency benchmarks quickly, if necessary. 
EPA is also developing subchronic exposure guidance--provisional 
advisory levels (PAL)--to bridge the gap between acute exposure 
durations addressed by AEGLs and the chronic lifetime exposure 
guidance. EPA officials told us that NHSRC is developing this guidance 
for contaminants in air and water, and it will focus on exposure 
periods of 1 day, 30 days, and 2 years. EPA officials noted that, to 
date, it has developed PALs for over 20 chemical agents.[Footnote 19] 
In addition, EPA officials told us that the agency has completed a 
method to assess risk from exposure to contaminated building surfaces 
and that it is also completing guidance on how to address future 
incidents involving asbestos.

* Additional monitoring capabilities. The Deputy Director of EPA's 
Office of Emergency Management told us the agency has five total 
suspended particulate (TSP) monitors in each region; however, these are 
not real-time monitors. For real-time data monitoring, each region has 
portable air monitors--Data-Rams--to provide approximate measures of 
ambient particulate matter concentrations. EPA officials told us they 
also have mobile monitoring labs, as well as specialized vans and 
aircraft, that can be deployed during disasters to conduct monitoring. 
EPA officials said they are evaluating other monitors--electronic beta 
attenuation monitors (EBAM)--that have the capability to work with 
higher dust loads. The Deputy Director of EPA's Office of Emergency 
Management also told us that fixed near real-time radiation monitors, 
part of the environmental radiation ambient monitoring system (ERAMS), 
are currently being deployed at a rate of five per month at cities 
across the United States.

EPA Has Not Demonstrated How It Will Overcome Methodological Challenges 
Identified by Expert Panel Members to Better Respond to Future 
Disasters:

While EPA has taken actions since the WTC disaster to prepare for 
future incidents, it has not demonstrated how it will overcome several 
methodological challenges that expert panel members identified. These 
challenges include determining the extent of contamination; developing 
appropriate cleanup benchmarks; and testing for contaminants that cause 
acute or short-term health effects. In addition, some expert panel 
members questioned EPA's reliance on visual evidence, rather than 
sample data, as the primary basis for its actions, as well as its use 
of the modified aggressive sampling technique.

* Assessing extent of contamination. Some expert panel members 
recommended that EPA reconsider its decision to abandon its efforts to 
develop a method for differentiating between normal, urban dust, and 
WTC dust, which would have allowed EPA to determine the extent of WTC 
contamination. Several panel members encouraged EPA to continue to 
refine the method and collect applicable sample data, saying that 
collecting data now could provide critical information for future 
responses. EPA was unable to develop a WTC dust signature that would 
have allowed it to determine the extent of WTC contamination, in part, 
because of the limited number of dust samples taken immediately after 
the disaster, and the length of time that elapsed between the event and 
development of the signature. EPA officials told us they would need to 
identify contamination signatures in responding to future disasters.

* Developing cleanup benchmarks. Some expert panel members also 
expressed concerns regarding the cleanup benchmarks that EPA developed 
in response to the WTC disaster. Some expert panel members agreed with 
the concept of dividing sampled spaces into categories, such as 
accessible and inaccessible areas, with associated cleanup benchmarks; 
however, these panel members disagreed with how EPA defined the 
categories. For example, an expert panel member noted that children 
access areas under beds, which were not considered "accessible" by 
EPA's definitions, and workers such as telecommunications technicians 
and housing inspectors access areas defined by EPA as "inaccessible" on 
a daily basis. In addition, expert panel members disagreed with some 
cleanup benchmarks that EPA developed for the various categories. For 
example, two panel members asserted that EPA's proposed cleanup 
benchmark for man-made vitreous fibers was not stringent enough. While 
EPA then changed the benchmark for man-made vitreous fibers in 
inaccessible areas from 100,000 fibers/cm2 to 50,000 fibers/cm2, EPA 
has not demonstrated how it will determine appropriate cleanup 
benchmarks for future indoor contamination events.

* Testing for contaminants with acute effects. An expert panel member 
questioned whether it was appropriate for EPA to focus on contaminants 
that could cause future long-term health problems, rather than those 
that could cause immediate problems. At a subsequent meeting, an expert 
panel member also noted that it would be useful to identify the 
contaminants causing acute health effects in the affected population.

* Relying on visual evidence. Some expert panel members questioned 
EPA's reliance on visual evidence rather than on sample data during its 
two programs. For example, during the first program, in response to 
requests from building owners, EPA "visually" evaluated some HVAC 
systems rather than obtaining wipe samples. When EPA decided to clean 
28 of the 116 HVACs, the reinspection was also visual. In addition, 
some expert panel members questioned EPA's reliance on aerial photos as 
primary support for assigning boundaries to its first and second 
program because not all contaminants are visible.

* Using the modified aggressive sampling technique. Some expert panel 
members questioned EPA's use of the modified aggressive sampling 
technique. The number of samples exceeding cleanup benchmarks was 
greater when the aggressive sampling technique was used. EPA's 
rationale for departing from the technique specified by the Asbestos 
Hazard Emergency Response Act (AHERA) is that the aggressive technique 
does not appropriately represent conditions of human exposure in a 
residence.

EPA has not identified in its protocols how these methodological 
concerns can be overcome, such as how and when data collection will 
occur, in order to facilitate determining the extent of contamination. 
Without clarifying actions that are appropriate for EPA and other 
federal agencies in these scenarios, important determinations about 
risk from disaster-related contamination may not be promptly addressed.

Conclusions:

Shortcomings in EPA's second program to test and clean residences for 
WTC contamination raise questions about the agency's preparedness for 
addressing indoor contamination resulting from future disasters. With 
respect to communication, the public relies on EPA to provide accurate 
and complete information about environmental hazards that may affect 
them. However, in announcing its plan for the second program, EPA did 
not fully disclose the limitations of its earlier test results. 
Consequently, some eligible residents of Lower Manhattan may have 
concluded that they were not at risk from contaminated dust and 
therefore elected not to participate in the second program.

EPA did not develop a cost estimate to support its use of available 
Stafford Act funds for its second program. Without this information, 
EPA and other decision makers could not know how many residents and 
building owners could potentially be served by the program. Given 
limited federal disaster response funds and competing priorities, the 
federal government must carefully consider how best to allocate these 
monies to be sure that these funds are used most cost effectively. In 
the future, unless officials justify the Stafford Act funds necessary 
for achieving program objectives prior to implementation, EPA will not 
have a sound basis for securing needed funds and, as a result, may be 
forced to scale back its programs in ways that limit their 
effectiveness.

Moreover, EPA has reported that it faced several challenges in 
addressing WTC indoor contamination, including limited indoor sampling 
protocols, health benchmarks, and background data for urban areas. In 
addition, since the National Response Plan does not explicitly address 
indoor contamination, it is unclear how EPA, in concert with other 
agencies--including the Departments of Homeland Security, Health and 
Human Services, and Labor--will address these challenges. Unless these 
agencies establish an approach for responding to indoor contamination, 
the nation may face the same challenges after future disasters.

Recommendations for Executive Action:

To enhance EPA's ability to provide environmental health risk 
information to the public that is complete and readily understandable, 
we recommend that the Administrator of EPA facilitate the 
implementation of the recently issued Crisis Communication Plan by 
issuing guidance that, among other things, ensures the presentation of 
environmental data in an appropriate context, with appropriate 
technical caveats noted in plain language.

To provide decision makers with a sound basis for the Stafford Act 
funds needed for future disaster response programs, we recommend that 
the Administrator of EPA establish guidelines for developing program 
cost estimates. These cost estimates should support the programs' 
objectives and promote the efficient and effective use of government 
resources.

To ensure that EPA is better prepared for future disasters that involve 
indoor contamination and that it captures important information that 
could guide future cleanup decisions, we recommend that the 
Administrator of EPA, in concert with the Departments of Homeland 
Security, Health and Human Services, and Labor, and other appropriate 
federal agencies, develop protocols or memorandums of understanding 
under the National Response Plan that specifically address indoor 
contamination. These protocols should define when the extent of 
contamination is to be determined, as well as how and when indoor 
cleanups are to be conducted. EPA should seek additional statutory 
authority if it determines that such additional authority is necessary.

Agency Comments and Our Evaluation:

In commenting on a draft of this report, EPA's Assistant Administrator 
for Research and Development and Assistant Administrator for Solid 
Waste and Emergency Response identified actions that EPA has begun 
taking that are responsive to these recommendations. EPA also provided 
comments on aspects of the report it considered misleading or 
inaccurate, such as our characterization of the Expert Technical Review 
Panel process, including the panel's goals. Though EPA preferred that 
we present the charges identified by CEQ, we reported the goals that 
EPA provided directly to the expert panel at its first meeting, and we 
believe this accurately characterizes the priorities that EPA 
established for the panel. In addition, EPA asserted that the report 
creates a misleading impression that EPA did not fully disclose the 
limitations of test results from its first program. EPA refers to an 
appendix in its second plan, which includes a discussion of EPA's 
methodology; raw data, such as the total number of samples taken; and 
the results of sampling efforts, but does not include a discussion of 
the factors that may have influenced these results. We continue to 
believe that EPA did not include appropriate caveats that clearly 
articulated the limitations in the results in its discussion, such as 
that 20 percent of eligible residents participated and, therefore, the 
results may not have been representative of all residences. We believe 
that the report offers a balanced portrayal of EPA's development of its 
second program, the expert panel process, and EPA's actions to better 
prepare for future disasters. EPA also provided technical comments, 
which we incorporated as appropriate. EPA's letter and our detailed 
response to it appear in appendix V.

We are sending copies of this report to the Administrator, EPA; 
appropriate congressional committees; and other interested parties. In 
addition, this report will be available at no charge on the GAO Web 
site at [hyperlink, http://www.gao.gov].

If you have any questions about this report or need additional 
information, please contact me at (202) 512-3841 or 
stephensonj@gao.gov. Contact points for our Offices of Congressional 
Relations and of Public Affairs may be found on the last page of this 
report. Key contributors to this report are listed in appendix VI.

Signed by:

John B. Stephenson: 
Director, Natural Resources and Environment:

[End of section]

Appendix I: Information Classified by the Environmental Protection 
Agency Does Not Address the World Trade Center:

Since the Environmental Protection Agency (EPA) was given the authority 
to classify information in May 2002, it has classified information in 
three documents. However, none of these documents address the World 
Trade Center (WTC) or the environmental impact of its destruction.

EPA Received Authority to Classify Information Related to National 
Security in May 2002:

In May 2002, through Executive Order 12958, the President gave the EPA 
Administrator the authority to classify information as 
"Secret."[Footnote 20] Section 1.4 of the executive order, as 
amended,[Footnote 21] prescribes a uniform system for classifying, 
safeguarding, and declassifying national security information, 
including information relating to defense against transnational 
terrorism. It also identifies the types of information that should be 
considered for classification: military plans, weapon systems, and 
operations; foreign government information; intelligence activities, 
sources, and methods, and cryptology; scientific, technological, and 
economic matters relating to the national security, which includes 
defense against transnational terrorism; U.S. programs for safeguarding 
nuclear materials and facilities; vulnerabilities and capabilities of 
systems, installations, infrastructures, projects, plans, and 
protection services relating to the national security, which includes 
defense against transnational terrorism; and weapons of mass 
destruction.

The executive order also describes several different classification 
types and levels. Original classification refers to the classification 
of information that has not already been classified by another 
authority. Derivative classification refers to the classification of a 
document that uses information that has already been classified. The 
levels of classification--"Top Secret," "Secret," or "Confidential"-- 
refer to the severity of national security damage that disclosure of 
the information would result in.

EPA Originally Classified Information in Three Documents:

Since it received its classification authority in May 2002, EPA has 
originally classified information in three documents, according to 
EPA's review of classified information, and identified 51 documents 
with derivative classification. This assessment concurs with our review 
of National Archives program data, as table 2 shows.

Table 1: EPA Classification Decisions Pursuant to Executive Order 12958:

Original classification: 
Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 1; 
Fiscal year: 2005: 2; 
Fiscal year: 2006: 0; 
Total: 3.

Original classification: Top secret;
Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 0; 
Fiscal year: 2005: 0; 
Fiscal year: 2006: 0; 
Total: 0.

Original classification: Secret; 
Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 0; 
Fiscal year: 2005: 1; 
Fiscal year: 2006: 0; 
Total: 1.

Original classification: Confidential; Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 1; 
Fiscal year: 2005: 1; 
Fiscal year: 2006: 0; 
Total: 2.

Derivative classification: 
Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 0; 
Fiscal year: 2005: 5; 
Fiscal year: 2006: 46;
Total: 51.

Derivative classification: Top secret; Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 0; 
Fiscal year: 2005: 0; 
Fiscal year: 2006: 8; 
Total: 8.

Derivative classification: Secret; 
Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 0; 
Fiscal year: 2005: 3; 
Fiscal year: 2006: 21; 
Total: 24.

Derivative classification: Confidential; Fiscal year: 2001: 0; 
Fiscal year: 2002: 0; 
Fiscal year: 2003: 0; 
Fiscal year: 2004: 0; 
Fiscal year: 2005: 2; 
Fiscal year: 2006: 17; 
Total: 19.

Source: National Archives.

[End of table]

In information that EPA submitted to the National Archives, it 
explained that, although EPA did not originally classify information in 
any documents in fiscal year 2006, the three documents containing 
originally classified information significantly increased the number of 
derivative classification decisions made by EPA because subsequent 
documents included the originally classified information.

Information EPA Originally Classified Does Not Concern the 
Environmental Impact of the WTC Collapse:

EPA has not classified any WTC information, including environmental 
information, according to our review of the three documents that EPA 
has classified. According to nonclassified portions of these three 
documents, they discuss threat scenarios for buildings, water systems 
and drinking water infrastructure, and water decontamination.

[End of section]

Appendix II: Objectives, Scope, and Methodology:

We were asked to determine (1) the extent to which the Environmental 
Protection Agency (EPA) incorporated recommendations and additional 
input from the expert panel and its Inspector General in its second 
program; (2) what factors, if any, limited the expert panel's ability 
to meet its goals; (3) the completeness of information EPA provided to 
the public in its second plan; (4) the way EPA estimated the resources 
needed to conduct the second program; and (5) the extent to which EPA 
has acted upon lessons learned to better prepare for indoor 
contamination that could result from future large-scale disasters. In 
addition, owing to concerns raised in the media about EPA's use of 
classification authority, we were asked to determine the extent to 
which EPA has classified information, and, if so, whether any 
classified information discusses the environmental impact of the 
towers' collapse.

To examine EPA's actions to incorporate recommendations and additional 
input from the expert panel and its Inspector General, we reviewed four 
Inspector General recommendations on EPA's test and clean program; all 
13 WTC Expert Technical Review Panel meeting summaries, which included 
input from the WTC Community-Labor Coalition representatives to the 
panel and other panel members; and EPA's 2002-2003 indoor test and 
clean program plan and all drafts leading to the 2006 program plan. We 
analyzed the December 2006 Final Test and Clean Plan to determine 
whether EPA had incorporated individual panel member and Inspector 
General input. We relied upon EPA's summaries of the panel meetings to 
obtain information on individual panel member input because EPA did not 
have a comprehensive list of panel recommendations. We also conducted 
interviews with EPA officials from headquarters (Washington, D.C.) and 
Region 2 (New York City) to identify actions EPA took to incorporate 
the expert panel and Inspector General input into the test and clean 
program plan. Finally, we conducted structured interviews with all 18 
expert panel members, as well as the two chairs of the WTC Expert 
Technical Review Panel. The expert panel members included community 
representatives, local and federal government officials from the 
Federal Emergency Management Agency (FEMA), the Department of Labor's 
Occupational Safety and Health Administration, the New York City's 
Department of Environmental Protection and Department of Health and 
Mental Hygiene, and nongovernment members.

To determine the factors that affected the expert panel's ability to 
meet its goals, we conducted structured interviews with all 18 WTC 
expert panel members, as well as the two former EPA Assistant 
Administrators for the Office of Research and Development who chaired 
the panel. We analyzed expert panel member and panel chair responses to 
both qualitative and quantitative questions in order to describe the 
panel process and obtain information on EPA's management of the 
process. In follow-up correspondence, we asked panel members whether 
EPA's second program was responsive to the concerns of residents and 
workers; we were only able to obtain 10 panel member responses. We also 
reviewed all 13 panel meeting summaries and reviewed selected video or 
audio recordings of meetings.

To evaluate the completeness of information EPA provided to the public 
in its second plan, we reviewed EPA's 2002-2003 program plan and all 
drafts leading to the December 2006 program plan, information on 
testing data included on EPA's Web site, the 2003 EPA Inspector General 
report, and all 13 summaries of EPA's Expert Technical Review Panel 
meetings.

To examine EPA efforts to estimate the resources needed to conduct the 
second program, we obtained and analyzed funding documentation, 
including interagency agreements between FEMA and EPA, as well as 
documentation related to funding and expenditure data for the WTC 
indoor test and clean program. We found discrepancies in the data EPA 
and FEMA provided. We assessed the reliability of expenditure data 
received from EPA but were unable to assess the reliability of 
expenditure data provided by FEMA. We assessed the reliability of the 
EPA expenditure data by interviewing officials knowledgeable about the 
data and reviewing existing information about the data and the system 
that produced them. We determined that EPA's funding data were 
sufficiently reliable for the purposes of our review. We also 
interviewed agency officials to gather information on EPA's 
expenditures, its plans to spend funding, and whether EPA plans to seek 
additional funds.

To examine the extent to which EPA has acted upon lessons learned for 
addressing indoor contamination resulting from future large-scale 
disasters, we interviewed officials from EPA headquarters, including 
the Office of Research and Development and the Office of Solid Waste 
and Emergency Response; from Region 2, which is responsible for New 
York City; and from EPA's National Homeland Security Research Center, 
among others. We compared EPA's activities with the Inspector General's 
recommendations on preparedness and with recommendations in EPA's 
Lessons Learned in the Aftermath of September 11, 2001.[Footnote 22] We 
also attended a National Institute of Standards and Technology 
technical seminar on WTC materials and observed the disaster area with 
a FEMA official.

To determine the extent to which EPA has classified information, and, 
if so, whether any classified information discusses the environmental 
impact of the towers' collapse, we requested a statement from EPA on 
(1) whether any EPA officials, including former EPA Administrators, 
authorized by Executive Order 12958 to classify information as secret 
have done so since the executive order was promulgated; and (2) whether 
any of the classified information pertains to the environmental impact 
of the WTC collapse, including the indoor test and clean program, 
contaminants of potential concern, or geographic boundaries, that are 
relevant to EPA's approach to addressing indoor contamination. After 
EPA responded, we requested access to and we reviewed all classified 
information to determine whether it was related to the WTC disaster. In 
addition, we obtained and reviewed data from the National Archives to 
determine the number of documents EPA has classified since receiving 
authority to do so. Appendix I provides the results of our analysis of 
EPA's classification of information under this authority.

We performed our work between June 2006 and September 2007 in 
accordance with generally accepted government auditing standards.

[End of section]

Appendix III: Comparison of EPA's First and Second Indoor Programs:

Table 2:
 
Activity: Agency roles; 
World Trade Center residential dust cleanup program (2002-2003): New 
York City Department of Environmental Protection: 
* entered into contracts for cleaning and monitoring, as well as for a 
hotline to register residents for the program; EPA: 
* provided oversight of cleaning and testing and contracted for the 
analysis of samples collected by cleaning and monitoring contractors; 
Lower Manhattan indoor dust test and clean program (December 2006): EPA 
only.

Activity: Contaminants tested; 
World Trade Center residential dust cleanup program (2002-2003): 
Air[A]: 
* asbestos; 
Lower Manhattan indoor dust test and clean program (December 2006): Air:
* asbestos; 
* man-made vitreous fibers (MMVF); 
Dust: 
* asbestos; 
* MMVF; 
* polycyclic aromatic hydrocarbons; 
* lead.

Activity: Sampling; 
World Trade Center residential dust cleanup program (2002-2003): Air 
samples taken: 
* 4,167 residential units[B]; 
* 28,702 total samples; 
* 22,497 residential samples; 
* 6,205 common area samples; 
Lower Manhattan indoor dust test and clean program (December 2006): 
Registrants: 
* 272 residents and 25 building owners registered and filled out 
necessary paperwork to have sampling and, if necessary, cleanup 
conducted.

Activity: Cleaning; 
World Trade Center residential dust cleanup program (2002-2003): 
Residents were offered a choice of services: either to have their 
residence professionally cleaned, followed by confirmatory testing, or 
to have testing only: 
* 3,403 residential units cleaned; 
* 144 buildings' common areas cleaned; Lower Manhattan indoor dust test 
and clean program (December 2006): In general, a cleanup will be 
offered if a benchmark for any contaminant is exceeded in any unit or 
building common area tested. EPA will conduct surveys to determine if 
contamination levels exceeding benchmarks may be attributed to sources 
within or adjacent to the place of business or residence. This 
information will be considered with information on building cleaning 
history to determine whether additional sampling or further cleaning 
will be offered.

Activity: Program boundaries; 
World Trade Center residential dust cleanup program (2002-2003): 
* below Canal Street and west of Allen and Pike Streets based on the 
EPIC visual[C]; Lower Manhattan indoor dust test and clean program 
(December 2006): 
* below Canal Street and west of Allen and Pike Streets based on the 
EPIC visual[C].

Activity: Eligibility; 
World Trade Center residential dust cleanup program (2002-2003): 
* residents: owners or renters; 
* residential buildings: common areas, as well as evaluation of HVAC 
systems; Lower Manhattan indoor dust test and clean program (December 
2006): 
* residents: owners or renters; 
* buildings: residential or commercial building common areas; 
* employees and employers not eligible.

[A] Air samples were also analyzed for total fibers, including MMVF; 
however, this did not affect cleanup decisions. In a subset of 
residences, pre-and post-cleanup dust wipe samples were collected and 
analyzed for dioxin, mercury, lead, and 21 other metals. This included 
over 1,500 samples from 263 residences and 157 buildings.

[B] Depending on the size of the residence, three to five air samples 
were collected.

[C] The targeted area was based, in part, on an analysis conducted by 
EPA's Environmental Photographic Interpretation Center (EPIC) to 
determine the geographic extent of the dust and debris produced by the 
collapse.

Source: GAO.

[End of table]

[End of section]

Appendix IV: Questions and Responses to the Structured Interview 
Questions for the Expert Panel:

The body of this report generally identifies expert responses to our 
questions about EPA's management of the panel process. The following 
tables include the full range of experts (out of 18) who responded to 
these questions. The tables also indicate the number of experts who 
provided no response.

Question: Was EPA's decision to obtain individual recommendations 
rather than have the panel arrive at consensus appropriate?

Lack of consensus approach was appropriate; Yes: 2; 
No: 13; 
No response: 3.

[End of table]

Question: Did expert panel members have adequate agenda time for panel 
discussion of issues? 

Adequate agenda time; 
Yes: 4; 
No: 14; 
No response: 0.

[End of table]

Question: How transparent was EPA's decision-making process behind 
changes in the test and clean plan versions?

Transparency of EPA's decision-making process behind changes in the 
test and clean plan; Completely transparent: 1; 
Mostly transparent: 4; 
Somewhat transparent: 4; 
Not at all transparent: 9; 
No response: 0.

[End of table]

Question: How helpful would it have been to have written transcripts of 
the meetings available?

Helpfulness of written transcripts; 
Very helpful: 6; 
Somewhat helpful: 4; 
Not helpful at all: 7; 
No response: 1.

[End of table]

Question: How successful do you think the panel was in meeting each of 
the following panel goals?

Goals: Identify unmet public health needs; Success meeting goals: Very 
successful: 0; Success meeting goals: Somewhat successful: 1; Success 
meeting goals: Neither successful nor unsuccessful: 1; Success meeting 
goals: Somewhat unsuccessful: 2; Success meeting goals: Very 
unsuccessful: 13; Success meeting goals: No response: 1.

Goals: Identify any remaining risks using exposure and health 
surveillance information; 

Success meeting goals: Very successful: 0; Success meeting goals: 
Somewhat successful: 3; Success meeting goals: Neither successful nor 
unsuccessful: 4; Success meeting goals: Somewhat unsuccessful: 2; 
Success meeting goals: Very unsuccessful: 9; Success meeting goals: No 
response: 0.

Goals: Develop EPA's second program; 
Success meeting goals: Very successful: 1; Success meeting goals: 
Somewhat successful: 4; Success meeting goals: Neither successful nor 
unsuccessful: 1; Success meeting goals: Somewhat unsuccessful: 6; 
Success meeting goals: Very unsuccessful: 5; Success meeting goals: No 
response: 1.

Goals: Determine steps to further minimize risks; Success meeting 
goals: Very successful: 2; Success meeting goals: Somewhat successful: 
4; Success meeting goals: Neither successful nor unsuccessful: 2; 
Success meeting goals: Somewhat unsuccessful: 1; Success meeting goals: 
Very unsuccessful: 7; Success meeting goals: No response: 2.

[End of table]

Follow-up question: Is the Lower Manhattan Indoor Dust Test and Clean 
Program Plan responsive to the concerns of residents and workers 
impacted by the collapse of the World Trade Center towers?

Responsiveness of EPA's second program; Yes: 0; 
No: 10; 
No response: 8.

Note: Tables give the number of experts (out of 18) who indicated each 
rating.

Source: GAO.

[End of table]

[End of section]

Appendix V: Comments from the Environmental Protection Agency:

Note: GAO comments supplementing those in the report text appear at the 
end of this appendix.

UNITED STATES ENVIRONMENTAL PROTECTION AGENCY: WASHINGTON, D.C. 20460:

AUG 21 2007: 

Mr. John B. Stephenson:
Director, Natural Resources and Environment: U.S. Government 
Accountability Office: 441 G Street, NW:
Washington, DC 20548:

Dear Mr. Stephenson:

Thank you for the opportunity to review the Draft Report entitled World 
Trade Center: EPA's Most Recent Test and Clean Program Raises Concerns 
That Need to Be Addressed to Better Prepare for Indoor Contamination 
Following Disasters (GAO-07-1091). EPA appreciates GAO's efforts in 
reviewing the substantial amount of material that EPA provided about 
the Agency's response to indoor contamination related to the collapse 
of the World Trade Center (WTC) towers and EPA's continuing efforts 
related to disaster preparedness. However, EPA believes that the 
resulting report does not present an accurate picture of the WTC Indoor 
Dust Test and Clean Program (Test and Clean Program – the second 
program currently underway to address concerns about potential 
remaining indoor contamination from the collapse of the WTC), the WTC 
Expert Technical Expert Review Panel process or the Agency's programs 
for responding to disasters.

As discussed in detail below, EPA has a number of general and specific 
concerns about the report. Additionally, we are including responses to 
GAO's draft recommendations. (See comment 1.)

General EPA Concerns:

The report creates a misleading impression about the transparency of 
the WTC Expert Technical Review Panel process and EPA's communications 
with the public. EPA believes that the record for the panel process 
does not support GAO's contention that the proceedings were lacking in 
transparency. Panel members, the public and EPA staff participated in 
12 day-long public meetings and an extended public conference call. 
Summary reports of the matters discussed were prepared for each meeting 
and provided to panel members for comment prior to posting on the panel 
web site [hyperlink, (www.epa.gov/wtc/panel)]. Recordings of panel 
meetings were posted on the panel web site, along with all written 
comments submitted by individual panel members and the public. (See 
comments 2, 3, and 4)

EPA believes that the report has not sufficiently incorporated the 
complex technical and scientific information we have provided. The 
report ignores information documenting the fact that our determination 
of the geographic extent of contamination was based on modeling, 
monitoring and visual evidence., We evaluated all this information and 
concluded that the area most impacted by the collapse of the WTC towers 
was in lower Manhattan. The report incorrectly asserts that we used the 
Environmental Photographic Interpretation Center (EPIC) report alone to 
guide our investigations of WTC contamination. (See comments 5 and 6.)

The report creates confusion about the purpose for sampling 
inaccessible areas, including in heating, ventilation and air 
conditioning units (HVACs). HVAC sampling in EPA's second program was 
intended to utilize a WTC dust screening method that would solely 
determine the extent of WTC indoor contamination. (see comment 7.)

The report suggests that EPA did not develop appropriate cost estimates 
for its second program. As discussed below, the record shows that we 
prepared appropriate cost estimates for our program using existing 
government contracting guidance. (see comment 8.)

The report does not accurately portray the recommendations of EPA's 
Inspector General (IG) or EPA's efforts to implement the charge to the 
panel from the Council on Environmental Quality (CEQ). (See comment 9.)

Concerns with GAO Findings:

a) The extent to which EPA implemented recommendations from the expert 
panel members and the Inspector General in its second program:

GAO claims that while EPA has taken some actions to incorporate input 
from the Inspector General and individual panel members into its second 
program, it did not incorporate other recommendations, which may limit 
the overall effectiveness of the second program. EPA believes that its 
public record and its decision to implement one of the plans presented 
to the panel demonstrate the manner in which comments from the panel 
and the public were considered. EPA has included Table I, below, as a 
supplement to its comments, to provide a concise summary of its 
responses to the recommendations of the IG and the CEQ charge. (See 
comment 9.)

b) The factors, if any, that limited the expert panel's ability to meet 
its goals:

The report is critical of EPA's approach to the expert panel process. 
GAO attributes the panel's alleged difficulty in meeting its goals to 
EPA officials' beliefs as opposed to EPA's actions. We do not agree 
with GAO's conclusions about why the panel did not meet the specific 
goals and objectives stated in the letter from CEQ. (See comment 4.)

EPA also believes that GAO has reported the views of the individual 
panel members in a misleading manner. The report states broad 
conclusions based, in some instances, on only half of the 18 panel 
members. The opinions appear to be based on a ranking scheme devised by 
GAO for purposes of the report rather than an analysis by GAO of the 
factors that formed the individual panel members' opinions.

The operating principles of the panel, cited on EPA's panel web site, 
were devised to facilitate accomplishing the goals and objectives set 
forth in the CEQ letter. We believe that the record reveals that the 
scope of what members of the panel could consider was not limited by 
EPA officials' belief that some goals could more appropriately be 
addressed by other agencies. Panel members were free to suggest new 
approaches and to chart pathways to accomplish their goals. The freedom 
to refocus key issues became evident at the April 2004 panel meeting 
when individual panel members strongly recommended that EPA abandon 
CEQ's first charge to consider the results of post-cleaning 
verification sampling to be done by EPA in residential areas included 
in the 2002/3 Indoor Air Residential Assistance Program (the first 
program) to verify that recontamination had not occurred from central 
heating and air conditioning systems. As a result, the mission changed 
markedly. (See comment 10.)

With the changed focus of the panel, a number of issues arose that were 
not part of the initial CEQ charge. Discussions of proposed sampling 
plans, the use of slag wool as a potential WTC dust "signature," as 
well as the concerns of individual panel members about these matters 
focused attention away from the initial CEQ charge (see EPA's Table 1, 
below, for a summary). After extensive review, EPA determined that 
development of a WTC dust "signature" was not feasible. The Agency 
decided to implement a voluntary program to test and clean residences 
and whole buildings, both commercial and residential, within the area 
of lower Manhattan most impacted by the collapse of the WTC towers. 
(See comment 11.)

c) The completeness of information EPA provided to the public in its 
second plan.

The report creates the misleading impression that EPA did not fully 
disclose to the public the limitations of the test results from the 
first program. The summary minutes of the first panel meeting reveal 
that EPA presented in detail the results of its initial sampling and 
cleaning efforts. In addition, a detailed report on the information 
gathered during the first program has been available on EPA's WTC web 
site. Further analysis of this data was presented at subsequent panel 
meetings and was posted on the panel web site. EPA also presented a 
plan for assessment of "recontamination" at the first expert panel 
meeting in March 2004. The possible biases inherent in voluntary 
sampling approaches were discussed at this meeting, as well as at many 
subsequent panel meetings. In the report of its first program, EPA 
reported that it collected approximately 28,000 asbestos in air samples 
in 466 buildings. Of the approximately 28,000 residential asbestos in 
air results generated, the number of samples that exceeded the health-
based benchmarks for airborne asbestos was very small, 0.47% for the 
clean and test residences and 0.5% for the test only residences. As a 
result, EPA concluded that the results appeared indistinguishable from 
background contamination. (See comment 12.)

d) The manner in which EPA estimated the resources needed to conduct 
the second program:

GAO contends that EPA did not take steps to ensure that it would have 
adequate funds to implement the second program effectively, and it is 
using $7 million in remaining Federal Emergency Management Agency 
(FEMA) funding from the first program. The report states incorrectly 
that EPA did not complete a cost estimate for the second program.

For its cost estimates, EPA utilized guidance from the Agency's 
Contracts Management Manual, which were provided to GAO. The Contracts 
Management Manual has general applicability for cost estimation, and it 
was appropriately utilized for estimating the cost of the second 
program. EPA calculated the cost for Plan A which was based on finding 
a "signature" for WTC dust and for Plan B which is being implemented in 
the absence of a WTC dust "signature." EPA told GAO that its initial 
cost estimate for Plan A exceeded $7 million. EPA also informed GAO 
that the ultimate cost of the second program could not be calculated 
until after the registration period closed, because the total cost was 
directly proportional to the number of eligible registrants. EPA 
provided GAO with a copy of the outline it was using to estimate costs 
for the second program and with the overall cost estimate for the plan 
that was included in the interagency agreement (IAG) with the Federal 
Emergency Management Agency (FEMA). EPA explained to GAO that it had 
prepared independent government cost estimates for all of the 
components of the second program using the Contracts Management Manual. 
In accordance with contracting procedures, those individual estimates 
could not be shared until EPA had concluded the contract procurement 
process. As each portion of the procurement process was completed, EPA 
provided GAO with the cost of that portion of the program. (See comment 
8.)

e) EPA Has Not Demonstrated How It Will Overcome Methodological 
Challenges Identified by Expert Panel Members to Better Respond To 
Future Disasters:

EPA is concerned with the title of this section. We believe it 
undermines all the valuable work the Agency has undertaken since the 
collapse of the WTC towers. The WTC Expert Technical Review Panel was 
not tasked to address preparedness for future disasters. Specifics are 
provided in 3c below. (See comment 13.)

Response to GAO Recommendations:

GAO's report recommends that EPA develop (a) guidance on crisis 
communication, (b) cost estimates that inform decision makers, and (c) 
protocols specific to indoor contamination.

a) Recommendation that EPA develop guidance on crisis communication:

EPA is implementing its Crisis Communication Plan. EPA has formed a 
Crisis Communication Workgroup that is co-chaired by the Office of 
Public Affairs and the Office of Solid Waste and Emergency Response. 
This workgroup developed the recently issued Crisis Communication Plan 
and is now working on a companion resource guide. The plan summarizes 
EPA's public information roles at the field, regional and national 
levels during an incident of national significance; provides guidelines 
for developing and distributing information to the public in 
coordination with partner agencies; and outlines the Agency's training 
requirements for public information staff The resources guide will 
include message maps, fact sheets and templates for communication of 
sampling data, job aids and other tools to assist the public 
information staff during a response. (See comment 14.)

An important aspect of communicating risk is the coordination between 
the Incident Command System Public Information Officer (PIO) staff and 
the Environmental Unit (EU) staff to assure that environmental data is 
communicated in an appropriate . context in plain language. During and 
following the Agency response to Hurricane Katrina, a policy was 
established to include an EU in headquarters that will work with PIO 
staff after the data has been evaluated, validated and interpreted to 
assure that the data is presented in language that is easily understood 
and in formats easily accessible to the public.

b) Recommendation that EPA develop cost estimates to inform decision 
makers:

EPA agrees with the importance of good cost estimates that support 
program objectives and promote efficient use of government resources. 
The Agency would like to clarify the existing practices and also 
indicate our commitment to improve these practices where possible.

When EPA responds under the Stafford Act, the Agency is tasked by FEMA 
to work on activities requested by the State, most often related to 
Emergency Support Function (ESF) #10 of the National Response Plan 
(NRP), Oil and Hazardous Materials Response (for which EPA is the 
coordinator and primary agency, along with the U.S. Coast Guard), as 
well as other Emergency Support Functions. This work is requested by 
the State, based on the situation. The State request addresses specific 
assistance that is. needed (e.g., household hazardous waste collection, 
environmental cleanup, environmental sampling) and takes into 
consideration the State's capabilities and EPA's capabilities and 
responsibilities under the NRP. There are often collaborative 
conversations between the affected State, FEMA and EPA in planning 
EPA's assignments, and EPA may be asked to estimate costs for those 
assignments. In developing the estimates for the assignments, EPA must 
conform to the requirements for the NRP, including the Financial 
Management Annex, which ensures that EPA and all " agencies 
participating in a Stafford Act response operate in accordance with 
established Federal law, policies, regulations and standards. 
Furthermore, FEMA has provided training to participating agencies, 
including EPA, on the development of mission assignment supporting 
documents, including cost estimates, and EPA must conform to this FEMA-
authorized training and practices. This guidance provided by the NRP 
and FEMA training help ensure high quality cost estimates.

During very large responses, such as the Hurricanes Katrina and Rita 
responses; EPA and other agencies have developed more extensive cost 
estimates for longer time periods. For instance, during the first few 
months of the Katrina/Rita response, EPA was working with the States 
and with FEMA to develop proJections for as much as a year in advance. 
These projections were used to help FEMA establish the scope for 
additional mission assignments. Thus, in large incidents since the WTC 
disaster, EPA has developed more detailed cost estimates to help plan 
the Agency's Stafford Act activities. (See comment 15.)

Additionally, FEMA has requested that all ESF coordinating agencies 
prepare Prescribed Mission Assignments (PSMAs) for short and long-term 
response activities anticipated under their ESF. The PSMAs are designed 
to minimize the time necessary to prepare and process mission 
assignments during a response by providing a description of the work 
and an initial cost estimate prior to the actual response. EPA has 
responded by developing PSMAs for both short and long term duration 
response activities under ESF #10.

EPA has also undertaken an effort to improve the cost tracking during 
disaster responses, and it is included as part of the Agency's "Green 
Plan" (President's Management Agenda). EPA is working to establish more 
specific reporting requirements with pre-established formats and 
criteria as to the various breakouts and categories that will be 
tracked. This will help provide improved financial reports after the 
fact, and also help well inform planning and estimates during large 
incidents.

EPA believes, however, that many of GAO's comments on cost estimates 
for our second program are based on errors. We have provided general 
comments in the discussion, above, and more specific details are 
described below. (See comment 8.)

c) Recommendation that EPA develop protocols specific to indoor 
contamination:

With regard to protocols and memoranda of understanding, the Department 
of Homeland Security (DHS) will make the determination as to which 
department or agency is best suited to address indoor contamination 
based upon existing authorities and capabilities as well as the 
specific scenario to be addressed. When EPA has been requested to 
provide assistance under the NRP related to indoor contamination, the 
Agency has responded. EPA is currently involved in several interagency 
efforts to address decontamination that are coordinated by the 
Executive Office of the President. EPA is a member of the National 
Science and Technology Council's Committee on Homeland & National 
Security and its Subcommittee on Decontamination Standards & 
Technologies. Its working groups are developing Cleanup Decision-Making 
Guidance. for Biological Incidents and Chemical Incidents. These 
documents are currently undergoing interagency review. EPA is also in 
the final stages of working with DHS and other agencies to develop 
Remediation Guidance for Major Airports after a Bioterrorist Attack, 
which EPA will issue jointly with DHS this year. EPA has also created a 
National Decontamination Team (NDT) to augment its decontamination 
capabilities for chemical, biological and radiological incidents. The 
NDT is working closely with EPA's National Homeland Security Research 
Center to develop and compile protocols that specifically address 
indoor contamination for these types of incidents. The NDT can also 
provide scientific support and technical expertise for decontamination 
of buildings and building contents.

Specific Comments:

In addition to the discussion above, we also have a number of comments 
specific to individual factual errors in the report that are described 
in the following section of this letter. An excerpt from the language 
of GAO's report is cited in bold to identify the section commented on. 
EPA's comment follows in italics. The page numbers referenced below are 
those printed on the pages in the PDF version of GAO's draft report.

Page 2:
In May 2002, after numerous cleanup, dust collection and air monitoring 
activities were conducted outdoors by the Environmental Protection 
Agency (EPA), other federal agencies, New York City and New York State, 
New York City formally requested federal assistance to clean and/or 
test residences in the vicinity of the World Trade Center (WTC) site 
for airborne asbestos:

This is not correct. In May 2002, New York City (NYC) sent a letter to 
FEMA stating that many building still have visible deposits of WTC 
debris. NYC requested that FEMA provide funding to hire contractors to 
perform cleaning and/or testing of interior and exterior spaces, as 
appropriate. The request does not cite testing or cleaning for airborne 
asbestos. (See comment 17.)

Even though samples were collected after cleaning in most cases, some 
residences (less than 1 percent) were still found to have unsafe levels 
of asbestos:

The use of the term "unsafe" in this context is misleading, and the 
import of the entire statement is an exaggeration. EPA 's 2002/3 Indoor 
Air Residential Assistance Program (the first program) was intended to 
allay the concerns of lower Manhattan residents regarding the long-term 
habitability of their residences. Clearance for this program was 
established if all samples in a residential dwelling were below the 
health-based benchmark of 0.0009 f/cc for asbestos in air. This 
concentration equates to a one-in-tenthousand excess lifetime cancer 
risk based on long-term (30 year) continuous (24/7) respiration of 
asbestos-containing air. If a single exceedance was recorded, it should 
not be assumed that the average concentration (reflective of exposure 
over an extended time period) of airborne asbestos in the residence was 
and/or would remain for any extended period of time at a level above 
the benchmark. Consequently, characterizing a single exceedance as 
"unsafe" is highly speculative and provocative. In its effort to 
address the concerns of lower Manhattan residents, however, EPA offered 
recleaning or initial cleaning in any residence where there was a 
single exceedance of the benchmark The benchmark EPA used to clear 
apartments was approximately 24 times more stringent " than that used 
in the Asbestos Hazard Emergency Response Act (AHERA) program to clear 
schools after an asbestos abatement.

Page 3:
For example, EPA's first program did not require that entire buildings 
be systematically cleaned, and therefore the Inspector General 
recommended that EPA implement a program to verify that apartments that 
had participated in the first - program had not been re-contaminated by 
uncleaned apartments through heating, ventilation, and air conditioning 
(HVAC) systems. With regard to future preparedness, the Inspector 
General identified lessons learned from the WTC disaster and 
recommended, among other things, that EPA develop protocols for 
determining how indoor environmental contamination would be handled in 
the event of a future disaster:

This is incorrect. GAO's report consistently misstates IG 
recommendations. See EPA Table 1, below. IG recommendation 6-3 stated: 
Due to concerns over possible recontamination of residences cleaned 
under the 2002/3 Indoor Air Residential Assistance Program, EPA should 
treat buildings as a system and implement a post-cleaning verification 
program to ensure that residences cleaned by the program have not been 
recontaminated. (See comment 19.)

The expert panel's broader goal or purpose, as outlined at the first 
panel meeting by the EPA chairman, was to advise EPA "on ongoing 
efforts to monitor the situation for New York City residents and 
workers potentially affected by the collapse of the WTC." This purpose 
included providing advice on the development of EPA's second program 
plan. The panel chairman also provided the following longer-term goals 
as outlined by CEQ: (1) identify unmet public health needs; (2) 
identify any remaining risks using exposure and health surveillance 
information; and (3) determine steps to further minimize risks:

This is not accurate. The actual charge is cited on the panel web site 
as follows:
* Review post-cleaning verification sampling in the residential areas 
included in EPA 's Indoor Air Cleanup to verify re-contamination has 
not occurred from central heating and air conditioning systems.
* Review the World Trade Center Residential Confirmation Cleaning Study 
which concluded asbestos was an appropriate surrogate in determining 
risk for other contaminants.
* Identify areas where the health registry could be enhanced to allow 
better tracking of post-exposure risks by workers and residents.
* Review and synthesize the ongoing work by the federal, state and 
local governments and private entities to determine the characteristics 
of the WTC plume and where it was dispersed, including the geographic 
extent of EPA and other entities' monitoring and testing, and recommend 
any additional evaluations for consideration by EPA and other public 
agencies. (See comment 10.)

Page 4:
EPA told us that 297 residents and building owners had enrolled in the 
second program, compared to 4,167 eligible participants in the first 
program:

This is stated incorrectly in multiple places in the report. There were 
4,167 eligible residences and 144 whole buildings participating in the 
first program. The 297 represents 272 residences and 25 whole buildings 
for the second program. (See comment 20.)

Page 5:
EPA reported that it was unable to develop a method for distinguishing 
between normal urban, or background, dust and WTC dust; therefore, the 
agency reported that it could not assess the extent of WTC 
contamination, and had no basis for expanding the cleanup effort:

EPA notes that the Agency was considering levels of background 
contamination in urban dust. The statement, above, is incorrect for two 
reasons.

1) EPA endeavored to develop a method to screen for WTC dust. 
Additional development work and inter-laboratory testing of the slag 
wool component would have been necessary to improve the precision and 
accuracy of the method and reduce inter- and intralaboratory 
variability from levels observed in the inter-laboratory evaluation to 
render this method usable. Such efforts would be without assurance of a 
successful result (see page 13 and 18 of this response letter). (See 
comment 21.)

2) EPA conducted extensive monitoring and modeling after 9/11 in order 
to determine the extent of contamination. There are summaries of these 
efforts in Appendix 1 attached to the WTC Indoor Dust Test and Clean 
Program Plan and in EPA 's National Center for Environmental 
Assessment's Exposure and Human Health Evaluation of Airborne Pollution 
from the World Trade Center Disaster. (See comment 6.)

With the exception of heavily impacted buildings which remain uncleaned 
(such as the former Deutsche Bank building at 130 Liberty Street), the 
level of contamination measured in indoor environments in the area most 
heavily impacted by the plume is low. No pattern that could be related 
to the WTC collapse was detectable in this area of lower Manhattan. It 
appears that cleaning efforts by residents, building owners and 
operators, EPA and NYC, where applied, have been successful in reducing 
levels of contamination. The contaminants of potential concern (COPC) 
asbestos, man-made vitreous fibers (MMVF) and lead are common materials 
in the urban environment. Silicates form 59% of the earth 's crust. 
Polycyclic aromatic hydrocarbons (PAHs) and dioxins are produced by 
many combustion sources, including automobiles and the 28,000 
structural fires that occur in NYC each year. We estimate that there 
are over 170 million square feet of interior space in lower Manhattan. 
There may be areas within this space that have not been cleaned of WTC 
dust. Therefore, a sampling effort to ident additional areas whose 
cleanup would result in a reduction in exposure to WTC contaminants is 
not feasible for the following reasons: the lack of a specific 
indicator for WTC dust; the nature of the contaminants; the widespread, 
low-level, background contamination from other urban sources; and the 
large and varied nature of the spaces involved (see Appendix I of the 
Test and Clean Program plan). (See comment 22.)

EPA did not begin examining methods for differentiating between normal 
urban dust and WTC dust until May 2004 – nearly three years after the 
disaster – making the process for distinguishing between the two types 
of dust more difficult: 

This is incorrect. EPA began looking into ways in which WTC 
contaminants could be identified soon after the WTC disaster. EPA 
participated in the workgroup that developed the sampling methodology 
implemented by the Agency for Toxic Substances and Disease Registry 
(ATSDR) and the New York City Department of Health and Mental Hygiene 
(NYCDOHMH) commencing in November 2001. This study was explicitly 
comparing the composition of dust in lower Manhattan with dust 
composition in areas of Manhattan not impacted by the collapse. In the 
summer of 2002, EPA formed a multi-agency task force specifically to 
evaluate indoor environments for the presence of contaminants that 
might pose long-term health risks to local residents. In September 
2002, the committee released a draft document titled World Trade Center 
(WTC) Indoor Air Assessment: Selecting Contaminants of Potential 
Concern (COPC) and Setting Health-Based Benchmarks. The final report 
was released in February 2003. These activities were all related to 
examining methods to distinguish between background contamination and 
WTC contamination. (See comment 23.)

EPA's second program does not include sampling in HVACs or 
"inaccessible" locations within apartments and common areas, such as 
behind dishwashers because EPA only included these efforts when it 
planned to determine the extent of contamination. The agency's second 
program plan notes that because EPA is not able to assess the extent of 
WTC contamination and because it is attempting to devote the maximum 
resources to testing requests, EPA will not test in these locations. 
Testing in such a restricted manner makes evaluating the adequacy of 
cleanup efforts very difficult:

This is incorrect. Testing in inaccessible areas was never suggested as 
a means of determining the adequacy of cleanups by EPA or panel 
members. Some individual panel members suggested testing in 
inaccessible areas as a means of determining extent of contamination. 
None of the proposed plans were intended to establish benchmarks that 
could be used for testing and/or cleaning inaccessible areas. (See 
comment 7.)

Page 6:
Moreover, this program does not test workplaces because, according to 
EPA officials, other federal agencies have procedures to address worker 
safety:

This statement is misleading. It is worded to suggest that this is an 
EPA opinion. An Occupational Safety and Health Administration (OSHA) 
representative sat on the WTC Expert Technical Review Panel, and both 
OSHA and the National Institute for Occupational Safety and Health 
(NIOSH) made presentations at panel meetings and indicated that they 
would address the concerns of workers or employers. The Test and Clean 
Plan documents this and includes information directing workers or 
employers to contact OSHA or NIOSH and request an evaluation if they 
have concerns. So far as we know no one has contacted OSHA or NIOSH. 
(See comment 24.)

Two factors limited the expert panel's ability to meet its goals: (1) 
EPA officials' belief that some panel goals were more appropriately 
addressed by other agencies; and (2) EPA's approach to managing the 
panel process:

We have commented earlier about EPA's approach to managing the panel 
process. This statement also creates the impression that other agencies 
were not addressing the health related issues that were part of the 
panel charge. The WTC Health Registry began operations in September 
2003. The Registry was funded by FEMA and is managed by NYCDOHMH and 
ATSDR All three agencies were represented on the expert technical 
review panel, and EPA facilitated the presentations made to them by 
scientists and the public. We do not consider this a failing in our 
management of the panel process. (See comment 25.)

Furthermore, all panel members we asked believe that EPA's second 
program is not responsive to the concerns of residents and workers 
impacted by the collapse of the WTC towers:

This is a misleading statement that makes it seem as if all panel 
members have this belief. It is either incorrect or inconsistent with 
GAO's summary on page 41 in Appendix IV. There GAO states that it asked 
18 panel members this question, ten responded no and eight did not 
respond. (See comment 3.)

EPA did not fully disclose in its second plan the limitations in the 
testing results from its first program:

GAO's contention that EPA failed to disclose the limitations in testing 
results is not supported by the record. Appendix 1 of the second plan 
has an extensive discussion of the results of the first program. The 
results of the first program were also extensively discussed during 
panel meetings, e.g., [hyperlink, 
http://www.epa.ovtc/panel/ndfs/resamplingpdf].

EPA also made available information comparing aggressive and modified 
aggressive sampling results on its website at: [hyperlink, 
http://www.epa.gov/wtc/aggvsmod.htm#summary_test_modiftedaggressive].

GAO 's conclusion that EPA withheld data and thereby discouraged 
participation in the second program has no basis. This contention is 
incorrectly repeated on page 24. We also note that the rate of 
benchmark exceedances was similar for residences cleaned and then 
tested and residences which were. tested only in the first program. 
(see comment 12.)

Page 7:
Rather than estimate the resources needed to carry out its second 
program, EPA is implementing this program with the $7 million remaining 
from the first program. According to EPA officials, it would have been 
difficult to estimate program costs without knowing the number of 
participants and the size of apartments, which vary widely throughout 
Lower Manhattan:

This is an inaccurate statement. EPA told GAO that we estimated the 
cost of implementing the second program when we negotiated the IAG with 
FEMA for that program. GAO was provided a copy of the IAG which 
includes the cost estimate. EPA also told GAO that it had independent 
government cost estimates (IGCE) for the contracts that it was going to 
procure for the program. The IGCE is developed by the program office. 
It is based on the individual elements of costs that are estimated for 
each of the components and sub-components of the statement of work for 
each contract. The IGCE is one of the tools used by the contracting 
officer to determine if the contractors' proposed price/cost is fair 
and reasonable. EPA could not share those with GAO while the 
procurements were in process but provided GAO with actual costs as the 
contracts were procured. Ultimate program cost is dependent upon the 
number and size of the apartments and buildings that participate and 
the number that will require cleaning. These inaccurate statements are 
reiterated on page 25. (See comment 8.)

Page 9:
There are an estimated 330 office buildings in Lower Manhattan below 
Canal Street and roughly 900 residential buildings with approximately 
20,000 apartments. In 2002, after initial efforts by the City of New 
York to advise New York residents how to clean the World Trade Center 
dust in their homes, FEMA and EPA entered into an interagency agreement 
to address indoor spaces affected by the disaster: 

What is the source of these numbers? They do not compare with the 
current information in NYC databases nor do they compare with the 2001 
information used in the initial response. (See comment 26.)

Page 11:
GAO's description of EPA's 2002/3 Indoor Air Residential Assistance 
Program (the first program) on this page:

EPA is concerned that GAO's description of our first program is not 
accurate and is misleading. GAO describes only one aspect of a 
multipart program. All aspects of the program and their 
interrelationship are described in EPA 's final report on the program, 
which can be found on EPA 's web site. The statement also raises 
concerns since GAO's intention was not to discuss the first program 
because of ongoing litigation against EPA. In Footnote 4 on Page 2, GAO 
states, "A lawsuit was filed in March 2004 that, among other things, 
challenged the adequacy .of EPA's first program. The case is on appeal 
in the US. Court of Appeals for the Second Circuit. Benzman v. Whitman, 
2006 WL 250527 (S.D.N.Y. Feb. 8, 2006), appeal docketed, Nos. 06-1166-
cv, 06-1346-cv, 06-1454-cv (2nd Cir. March 10, 2006). Pursuant to its 
longstanding policy of not addressing issues in ongoing litigation, GAO 
has not addressed EPA's first program. " In fact, the report discusses 
the first program in numerous sections. We suggest that rather than 
providing an incomplete and misleading summary, you provide the link to 
the final report on the first program available at [hyperlink, 
http://www.epa.gov/wtc/fInalreport/]. (See comment 27.)

Page 12:
While EPA's program was ongoing, the New York City Department of Health 
and Mental Hygiene and the U.S. Department of Health and Human 
Services' Agency for Toxic Substances and Disease Registry (ATSDR) 
analyzed samples taken in and around 30 buildings in Lower Manhattan, 
and released their assessment of the public's exposure to contaminants 
in air and dust:

This statement is misleading. The samples referenced were collected and 
analyzed before the EPA program started. Although the final report, 
which included this sampling, was issued in September 2002, the 
analytical results were released in February 2002 and utilized by EPA. 
(See comment 28.)

Page 13:
Before EPA finalized its second indoor program, several assessments 
related to indoor contamination were conducted: an August 2003 EPA 
Inspector General report; an expert technical review panel that EPA 
conducted from March 2004 through December 2005; and three EPA studies:

This is misleading. The IG report and expert technical review panel 
occurred prior to the time EPA finalized its second indoor program. The 
three EPA studies cited by GAO were conducted at the start of EPA 's 
first program. The timeline in Figure 4 is incorrect because it only 
states the publication dates for the studies without any recognition 
that the results were available and used by EPA at an earlier point in 
time. These studies commenced in May 2002, and they were designed to, 
and they did inform, implementation of the cleanup program. In fact, 
the studies were conducted before EPA commenced its first program in 
September 2002. (See comment 29.)

During the time EPA met with the WTC Expert Technical Review Panel, 
some expert panel members encouraged EPA to develop a method for 
differentiating between contaminants found in the New York City urban 
environment and those found in WTC dust:

It is incorrect to contend that a "method" could be developed for this 
purpose. Based on previous work by Greg Meeker (panel member) at the 
US. Geological Survey (USGS), two government agencies and six 
commercial laboratories collaborated to refine a comprehensive 
screening method to distinguish WTC-affected dust from background dust, 
using slag wool, gypsum, and concrete as markers for WTC dust. It was 
determined that concrete and gypsum did not appear to be useful 
indicators of WTC dust but that slag wool had potential as a screening 
tool. Additional development work and inter-laboratory testing of the 
slag wool component would have been necessary to improve the precision 
and accuracy of the method to render this method useable as a WTC dust 
screening tool. Such efforts would be without assurance of a successful 
result. (See comment 21.)

Page 14:
Figure 4: Timeline of EPA's WTC Indoor Contamination Activities:

The timeline in Figure 4 is incorrect. The EPA Confirmation Cleaning, 
Background and COPC studies, cited in the timeline, were conducted at 
the start of EPA's first program and commenced in May 2002. As 
indicated, GAO's timeline in Figure 4 is incorrect because it only 
reflects publication dates for the studies. They were designed to 
inform the cleanup approach in the first program, and they were 
conducted before EPA commenced its first program in September 2002. In 
addition, there was no single date for reoccupation of residences. 
Areas were reopened over a period that extended to April of 2002, and 
some residents delayed their return for a longer period of time. (See 
comment 29.)

Page 15:
GAO Table I: Key Input Regarding EPA's Second WTC Indoor Program:

GAO Table 1 does not accurately characterize the IG recommendations and 
the relationship between them and the CEQ charges. EPA has prepared its 
own table that it submits to accurately represent the IG 
recommendations and the CEQ charges. (See comment 9.)

EPA Table 1:
Question:    
IG Chapter 6-1: Submit the revised World Trade Center Indoor Air 
Assessment: Selecting Contaminants of Potential Concern and Setting 
Health-Based Benchmarks document to TERA for a second peer review.   

    
Status:
The response to peer review comments for the World Trade Center Indoor 
Air Assessment: Selecting Contaminants of Potential Concern and Setting 
Health-Based Benchmarks (peer review draft, September 2002) adhered to 
EPA's peer review guidance (Science Policy Council Peer Review 
Handbook, EPA 100-B-00-001, December 2000). Given the substantial 
amount of comments on the peer review draft, it was reasonable for the 
peer reviewers to recommend additional review of the report. The 
inclusion of most of the peer review comments into the final report 
(May 2003) significantly reduced the need for a second formal review. 
The time-critical need to implement a cleanup program with established 
clearance benchmarks further dictated that additional refinement to the 
report would not justify the time, expense and logistic challenges of 
further peer review.

The contaminants of potential concern (COPC) and addition of benchmarks 
were discussed during the expert technical review panel process. No 
further COPC were identified by the panel or EPA. However, panel 
members recommended that benchmarks for asbestos and MMVF fibers in 
dust be established despite the objections of the peer reviewers about 
establishing such benchmarks.

Question:
IG Chapter 6-2: Implement a post-cleaning testing program to ensure 
that, in addition to asbestos, the indoor cleanup program has reduced  
residents' risk of exposure from all of the identified COPC to 
acceptable limits.   

Status:
See discussion below under CEQ 3.

Question:
IG Chapter 6-3: Due to concerns over possible recontamination of 
residences cleaned under the 2002/3 Indoor Air Residential Assistance 
Program, EPA should treat buildings as a system and implement a post-  
cleaning verification program to ensure that residences cleaned by    
the program have not been recontaminated.

Status:
See discussion below under CEQ 2.

Question:    
IG Chapter 6-4: Work with FEMA and OSHA to assess whether the ongoing   
residential testing and cleaning program should be expanded to address 
potential contamination in workspaces in lower Manhattan, or whether 
other measures need to be taken to ensure that workspaces are not    
contaminated with WTC dust.  
    
Status:
Both FEMA and OSHA had representatives on the expert technical review 
panel. During panel meetings, OSHA stated that it was willing to 
respond to any complaints that individual employers or workers might 
have about their workplaces. Union and other worker representatives 
deemed this unsatisfactory.

EPA's plan stated: "The Occupational Safety and Health Act of 1970 
gives employees the right to file complaints about workplace safety and 
health hazards. If employees or their representatives believe that 
their working conditions are unsafe or unhealthful as a result of 
contamination by WTC dust they may follow the procedures outlined at 
[hyperlink, http://www.osha.gov/as/opa/worker/complain.html] to file a 
complaint. Alternatively, employees, authorized representatives of 
employees or employers can request an evaluation by the National 
Institute of Occupational Safety and Health (NIOSH) of possible health 
hazards associated with a job or workplace. The procedure to be 
followed is outlined at [hyperlink, 
http://www.cdc.gov/niosh/hhe/Request.html.]"

Question:"
CEQ 1: Extend the health follow-up associated with the Agency for Toxic 
Substances and Disease Registry's (ATSDR) registry of residents and 
workers.    

Status:
NIOSH funds the WTC Medical Monitoring Program which provides, through 
Mount Sinai Medical Center, free medical monitoring examinations and 
treatment to workers and volunteers who responded to the WTC attacks. 
The program started in 2004 and is funded through 2009.

Details are provided at [hyperlink, 
http://www.wtcexams.org/programoverview.html].

Question:    
CEQ 2: Review post cleaning verification sampling to be done by EPA in 
the residential areas included in EPA's 2002/3 Indoor Air Residential 
Assistance Program to verify that recontamination has not occurred from 
central heating and air conditioning systems.   

Status:
The panel considered EPA's plan to determine whether recontamination 
has occurred during the first two panel meetings. During the April 2004 
meeting, individual panel members requested that EPA abandon this 
approach and instead determine the extent to which contaminants from 
the WTC collapse might have entered the indoor environment.

Question:
CEQ 3: Review the peer reviewed World Trade Center Indoor Air 
Assessment and Selection of Contaminants of Concern and Setting Health-
Based Benchmarks, which concluded asbestos was an appropriate  
surrogate in determining risk for other contaminants.  

Status:
The CEQ letter cited the wrong document. The conclusion that asbestos 
was an appropriate surrogate was reached based on results in the 
Confirmation Cleaning Study. EPA established a peer review panel whose 
results were presented in the report titled Summary Report for the Peer 
Review on the Use of Asbestos as a Surrogate Contaminant for 
Determining the Risk from Other Contaminants (April 2004).

One peer reviewer determined that asbestos was an appropriate surrogate 
and another concluded that asbestos was not. The remaining reviewers 
provided qualified answers to this question, such as asbestos would be 
an appropriate surrogate if EPA included validation sampling. After 
discussions each of the reviewers agreed that adding lead wipe 
sampling, in addition to asbestos air sampling, would provide a better 
estimate of risk from other WTC COPC. Each of the five reviewers 
concluded that they knew of no other contaminants associated with the 
WTC that were not included in the COPC document or the Confirmation 
Cleaning Study that could serve as an appropriate surrogate for 
determining risk.

EPA's Office of Research and Development then evaluated whether there 
was any association between the lead wipe sampling results and a 
visible pattern of contamination from the WTC collapse. The results 
were presented at the November 15, 2004 panel meeting. [hyperlink,   
http://www.epa.gov/wtc/paneUpdfs/wipedata-20041115.pdf].

Lead results show that 12% of the measurements exceed the health-based 
benchmark. The results were examined as a function of three factors 
that may affect measured lead concentrations: 1) location 
(Environmental Photographic Interpretation Center (EPIC) zone and 
distance from Ground Zero), 2) age of building, and 3) floor of 
building where measurement is taken.

The overall results do not appear meaningful among the distance 
categories. There is a suggestion that higher lead concentrations are 
found on lower building floors. The clearest relationship is between 
lead concentrations and age of building, i.e., older buildings tend to 
have higher concentrations regardless of location.

Question:
CEQ 4: Identification of any areas where the health registry could be  
enhanced to allow better tracking of post-exposure risks by workers and 
residents. 

Status:
The WTC Health Registry is maintained by NYCDOHMH and ATSDR. Both 
agencies participated in the expert panel meetings. The Registry will 
be used to monitor periodically the mental and physical health of 
71,437 enrollees for 20 years. It is now the largest health registry in 
the United States. The Registry has its own Community Advisory Board, 
Labor Advisory Committee and Scientific Advisory Committee. NYCDOHMH 
provided updates to the panel on the registry progress during the 
September 13, 2004 and July 12, 2005 panel meetings:

[hyperlink, http://www.epa.gov/wtc/paneVpdfs/henning-20040913.pdf] 
[hyperlink, http://www.epa.gov/wtc/panel/pdfs/thorpe.pdf)].

Panel member input to the Registry is discussed in the link below: 
[hyperlink, http://www.epa.gov/wtc/panel/pdfs/oppelt_letter_l12905.pdf] 
    
Question:
CEQ 5: Review and synthesize the ongoing work by the federal, state and 
local governments and private entities to determine the   
characteristics of the WTC plume and where it was dispersed, including 
the geographic extent of EPA and other entities' monitoring and 
testing, and recommend any additional evaluations for consideration by 
EPA and other public agencies.   

Status:
In October 2002, EPA's National Center for Environmental Assessment 
published a summary of state and federal agencies air monitoring 
activities to better understand the ongoing impact of emissions from 
the WTC disaster. The report focused on evaluating what is typical for 
NYC or general urban background and interpreting potential human health 
consequences. "The draft report, peer and public comments are available 
at: http://cfpub.epa.gov/ncea/cfm/recordisplay.cfin?deid=54667 

EPA's Environmental Photographic Interpretation Center (EPIC) evaluated 
aerial photographs and digital imagery of the area around the WTC in 
order to identify those areas most significantly impacted by dust, 
debris and. other structural materials resulting from the collapse of 
the buildings on 9/11. EPIC is EPA's primary source of interpreted 
remote sensing data. The final report is available at: 

[hyperlink,http://www.epa.gov/wtc/paneUpdfs/WTC5_WTC_Report_TextOnly_Dec
ember_2005.pdf] [hyperlink, 
http://www.epa.gov/wtc/paneUpdfs/WTC5_WTC_Report_FiguresOnlv_December_20
05.pdf] 

A brief summary is also included in Appendix 1 of the December 2006 
Test and Clean Program plan. 

[End of table] 

Page 16:
EPA also agreed to test for contaminants in the dust. In order to do 
so, EPA developed site-specific cleanup standards, or benchmarks, for 
asbestos and man-made vitreous fibers in dust over the course of nearly 
a year. In its second program plan, EPA explains that these standards 
are not risk based, but rather are intended to, among other things, 
ensure consistency with the standards employed for cleanup at a 
Superfund site with asbestos-contaminated residences: 

This is misleading. EPA developed only cleanup benchmarks, not 
standards. These benchmarks measure adequacy of cleanup (assuming there 
was something present to begin with). The statement is also incorrect 
as to EPA's rationale for developing benchmarks for asbestos and MMVF. 
Benchmarks for asbestos and MMVF were based on work by experts in the 
field as to what constitutes contamination and how it compares with 
site specific background. (See comment 30.) 

Page 17:
EPA did not expand the scope of testing north of Canal Street, or to 
Brooklyn, as advisory groups had recommended. EPA reported that it did 
not expand the scope of testing because it could not differentiate 
between normal urban dust and WTC dust; differentiating between the two 
would have enabled EPA to determine the geographic extent of WTC 
contamination. 

However, EPA officials told us that because so much time had passed 
since the terrorist attack, it was difficult to distinguish between WTC 
dust and urban dust. EPA ultimately abandoned this effort because peer 
reviewers questioned its methodology; EPA decided not to explore 
alternative methods that some of the peer reviewers had proposed: 

These two sections do not accurately reflect EPA's discussions with GAO 
about expanding the geographic area to be investigated and its 
determinations related to the WTC dust screening method. 

Initially, the proposed sampling plans involved sampling dust to find 
levels of specific constituents that would be indicative of WT-related 
residue. When identifying and measuring specific dust constituents 
proved to be unworkable, some panel members recommended using a dust 
"signature" consisting primarily of high levels of slag wool fibers as 
a surrogate measure that would serve as an indicator of WTC 
contamination and thereby attempt to establish the geographic extent of 
WTC contamination. With guidance and technical input and support from a 
subcommittee of panel members, a method for measuring slag wool in dust 
was drafted and tested. The intent in developing the method was to use 
it as the fundamental basis for deciding whether dust from a sampled 
site was contaminated with WTC residue. The GAO report is not clear 
about this essential element of the method. The method was never 
intended to distinguish "WTC contaminants in dust." In particular, one 
of the difficulties in using slag wool as a surrogate was that high 
levels of slag wool in dust were measured at sites that could not have 
been contaminated by the WTC collapse (e.g., Yonkers, NY and RTP, NC). 
Other problems were directly related to the method which proved to have 
poor reproducibility among laboratories. Peer reviews of the method 
were negative. The Agency decided not to pursue the use of the slag 
wool method as the basis for assessing the extent of WTC contamination 
although some individual panel members indicated that it would be 
possible to do so with additional development work. Such efforts would 
be without assurance of a successful result. (see comment 21.) 

Instead, EPA will test only in an area where visible contamination has 
been confirmed by aerial photography conducted soon after the WTC 
attack, although aerial photography does not reveal indoor 
contamination. Furthermore, some aerial photography identified dust in 
Brooklyn, and EPA officials told us that some WTC dust was found 
immediately after the terrorist attacks in areas, including Brooklyn, 
that are outside the area eligible for its first and second program: 

This is inaccurate. We have summarized the information used to consider 
the extent of contamination in Appendix 1 of our plan. In brief: 

EPA and many other agencies collected and analyzed environmental 
samples after the September 11, 2001 attack on the WTC. EPA has posted 
monitoring data on its web site. 

The EPA sampling data and the data from many other federal and state 
agencies are also available at [hyperlink, 
http://oaspub.epa.gov/nyr/cd]. 

Remote monitoring data was collected and analyzed by the US. Geological 
Survey (USGS, 2001) the Aerospace Corporation (2002), and EPA's 
Environmental Photographic and Interpretation Center (US EPA, December 
2005). The New York City Department of Environmental Protection 
(NYCDEP) conducted a building-by-building survey of the lower Manhattan 
buildings to determine the extent of external contamination. The plumes 
resulting from the collapse of the towers and subsequent fires were 
modeled by EPA (Gilliam, et al., 2005, Huber, et al., 2004). It is 
clear from this data that the plumes from the collapse of the WTC and 
subsequent fires impacted much of the NYC metro area. The most heavily 
impacted area is bounded on the north by Chambers Street and the 
Brooklyn Bridge approaches. This area is entirely contained within the 
area that. was the subject of EPA's 2002/3 Indoor Air Residential 
Assistance Program (the first program) and the current plan. (See 
comment 6.) 

However, EPA's second program will not provide for testing in HVACs 
under any circumstances, but will offer cleaning in HVACs if tests in 
common areas reveal that cleanup standards for any of four contaminants 
have been exceeded: 

This is incorrect. GAO has correctly stated the issue on page 19. EPA 
will clean common areas when at least one contaminant is found to 
exceed the cleanup standard in that area. EPA will clean HVACs and 
common areas when there is a high degree of certainty that the mean 
contaminant level for accessible areas, infrequently accessed areas or 
air samples in common areas exceed one contaminant benchmark. (See 
comment 31.) 

Page 18:
Addressing whole buildings: 

The description of the objective of the plans that were considered 
between March 2004 and December 2005 is inaccurate. The intent of these 
plans was not to characterize buildings but to use the information from 
representative buildings to characterize areas. This information would 
then be used to inform decision making about the remaining extent of 
indoor contamination from the WTC collapse plume. 

The description of EPA actions is also inaccurate. The IG 
recommendation stated: "Due to concerns over possible recontamination 
of residences cleaned under the Indoor Air Residential Assistance 
program, EPA should treat buildings as a system and implement a post-
cleaning verification program to ensure that residences cleaned by the 
program have not been recontaminated. " EPA's proposal to do this was 
rejected by both individual panel members and the public. (See comment 
32.) 

Page 19:
Consequently, the majority of expert panel members do not believe the 
panel successfully met any of its goals. All of the panel members we 
asked (10 of 10) told us that EPA's second program is not responsive to 
the concerns of residents and workers affected by the collapse of the 
WTC towers. 

This is a misleading statement that makes it seem as if all panel 
members have this belief It is either incorrect or inconsistent with 
GAO's summary on page 41 in Appendix IV There GAO states that it asked 
18 panel members this question, ten responded no and eight did not 
respond. (See comment 3.) 

Page 21:
Inadequate time for technical discussion: The majority of expert panel 
members (14 of 18) told us there was not adequate time on the agenda 
for the panel to discuss issues: 

EPA notes that WTC Expert Technical review Panel agendas with proposed 
timetables were circulated for comment prior to each panel meeting. We 
do not recollect that panel members requested more time to discuss 
technical issues at panel meetings. (See comment 4.) 

Lack of a transparent decision-making process: EPA's reasons for 
accepting or rejecting expert panel members' recommendations were 
unclear, according to most panel members (13 of 18). Furthermore, six 
panelists said that EPA did not respond to their recommendations or 
provide any explanation for rejecting recommendations: 

The record does not support this statement. EPA held 12 panel meetings 
and an extended conference call. Detailed summaries of each meeting 
were prepared and presented to the panel members for comment before 
posting to the panel web site. Most of the meetings were recorded and 
the recordings posted on the panel web site. 

Any comments submitted by panel members or the public are posted on the 
panel web site at: [hyperlink, 
http://www.epa.gov/wtc/panel/backdocs.html]. 

Each of the plans contains within it an explanation of the rationale 
for the plan. Although the panel members may not have been satisfied 
with the outcome, it was not due to lack of transparency. (See comment 
4) 

Page 22:
Failure to document recommendations: Although EPA stated in its 
operating principles that it would keep detailed minutes of each panel 
meeting, including all individual recommendations, whether oral or 
written, EPA did not do so. Instead, EPA provided "meeting summaries" 
of each meeting that included an overview of issues raised and, 
starting with the fifth meeting, EPA provided audio recordings of panel 
meetings: 

It is misleading to state that EPA failed to document recommendations. 
As GAO indicated in the report EPA provided meeting summaries of each 
meeting. These are typically 20 pages long and include an overview of 
issues raised. All written comments provided were posted on the panel 
web site as were copies of all presentations made by members of the 
public and panel members. There are also a series of summaries of 
comments made by the public or panel members posted on the panel web 
site at: [hyperlink, http://www.epa.gov/wtc/panel/backdocs.html].  

In addition, as noted above EPA included within each plan a rationale 
for the activities included with the plan. It appears that GAO is 
questioning the format in which we have documented the recommendations, 
rather than an EPA failure to document recommendations. (See comment 
33.) 

Page 24:
Discarded samples: EPA also did not explain in its second program plan 
that its first program's test results excluded samples that were 
discarded because they were "not cleared"— that is, could not be 
analyzed because the filter had too many fibers to be analyzed under a 
microscope. However, EPA's final report on its first program stated 
that residences with more than one inconclusive result, such as filter 
overload, were encouraged to have their residences re-cleaned and re-
tested:  

This discussion is incorrect. There were no samples discarded. In 
addition, GAO's definition of" not cleared" is incorrect. EPA reported 
three classes of results – cleared, not cleared and not determined. 
"Not determined" results were reported as such and the occupants 
offered an opportunity to retest or reclean as they desired. To our 
knowledge, none of the filters were classified as "not determined" 
because they had too many fibers to be analyzed. With the exception of 
a few filters that were physically damaged the filters were reported to 
be overloaded because of too much particulate matter. This is not 
uncommon in urban environments. (See comment 34.) 

Page 25:
EPA did not take steps to ensure that it would have adequate resources 
to effectively implement the second program. Instead, EPA is 
implementing this program with the approximately $7 million in Stafford 
Act funds remaining after its first program. Although this program 
increases the number and type of contaminants being sampled, the funds 
available are less than 20 percent of those used in the first program: 

This is a misleading statement. As we noted in our comments on page 7 
of the GAO report, ultimate program cost is dependent upon the number 
and size of the apartments and buildings that participate and the 
number that will require cleaning. (See comment 8.) 

Page 27:
For example, EPA guidance has not yet addressed certain methodological 
challenges raised by expert panel members, such as how it will 
determine the extent of contamination resulting from disasters: 

This is not correct. The ability to determine the extent of 
contamination is largely based on analytical capabilities and 
verifiable sampling plans. EPA has developed over the years a robust 
library of verified analytical methods for the analysis of inorganic 
and organic constituents of concern. Since the WTC disaster, EPA has 
added to that capability through the development of Standardized 
Analytical Methods for Environmental Restoration following Homeland 
Security Events. The manual contains methods for laboratories to use in 
measuring specific contaminants possibly associated with a terrorist 
attack EPA formed an interagency workgroup of experts to review many 
analytical methods, seeking to balance the need to use existing 
techniques and methodologies against the goal of obtaining consistent 
results. The workgroup selected methods for measuring chemical agents 
in aqueous/liquid, solid, oily solid and air matrices, as well as 
biological agents in water, dust and aerosol matrices for the analysis 
of chemical, radiological and biological agents of concern. In 
addition, since the WTC incident, EPA has also been engaged in an 
interagency effort for the development of a Validated Sampling Plan. 
This validation process has included both the development and extensive 
testing of sampling methods in the laboratory and testing the sampling 
methods and sampling strategies in the field (the field exercise is 
planned for September 2007). The first Validated Sampling Plan in 
development is for biological agents of concern. The second is for 
chemical agents of concern. (See comment 35.) 

Clarified roles and responsibilities: 

The information on teams at the end of this page (carried over to the 
top of page 28) is inaccurate. We suggest the following correction: EPA 
also expanded and extended the capabilities of its existing 
Environmental Response Team (ERT) responsible for technological support 
and training through the establishment of an additional ERT office in 
Las Vegas, NV. Along with the Radiological Emergency Response Team and 
the National Decontamination Team, these teams provide support during 
emergencies. (See comment 36.) 

Page 28:
Shared information on likely targets and threats and develop approaches 
to address them: 

Please note that EPA's Office of Solid Waste and Emergency Response is 
responsible for the establishment of a network of environmental 
laboratories, rather than the Office of Research and Development. It 
may be less confusing to avoid attribution to specific offices within 
the Agency here and in other parts of the report. (see comment 37.) 

Although an interagency team including EPA has developed table-top 
exercises to respond to nationally significant incidents, these 
exercises have not yet included residential contamination: 

EPA wants to clarify that although the, exercise scenarios may not have 
explicitly included residential contamination, the methods (including 
analytical detection, risk assessment and remediation) developed for 
response to incidents of national significance are directly applicable 
to residential contamination. EPA's risk assessment guidance (that can 
inform both cleanup and analytical method verification) can, by design, 
accommodate a variety of exposure scenarios including residential 
exposure assumptions. 

Page 29:
Improved health-related benchmarks for assessing health risks in 
emergencies Please correct the text on the fourth line of this section 
to read: "... (AEGLs), an international effort aimed at describing the 
risk resulting from rare exposure to airborne chemicals." Delete "once 
in a lifetime." (See comment 38.) 

Page 30:
While EPA has taken actions since the WTC disaster to prepare for 
future incidents, it has not demonstrated how it will overcome several 
methodological challenges that expert panel members identified. These 
challenges include identifying the extent of contamination; developing 
appropriate cleanup standards; and testing for contaminants that cause 
acute or short-term health effects. In addition, some expert panel 
members questioned EPA's reliance on visual evidence, rather than 
sample data, as the primary basis for its actions, and its use of the 
modified aggressive sampling technique: 

This is not correct. Please see the response to EPA's effort in the 
determination of extent of contamination, above, on page 21 of this 
response letter. (See comment 13.) 

With regard to the development of cleanup standards (goals), EPA has 
stated that we have well established methods for the calculation of 
site-specific cleanup goals for soil; water and air through the Risk 
Assessment Guidance for Superfund. During WTC response and subsequent 
to the response, EPA has been engaged in the development of indoor 
surface cleanup goal methods. World Trade Center Indoor Environmental 
Assessment: Selecting Contaminants of Potential Concern and Setting 
Health-Based Benchmarks provides details of the methods used to 
calculated cleanup goals (benchmarks) during the WTC response and the 
benchmarks calculated for that response. Subsequent to the WTC 
response, EPA has been engaged in an effort to incorporate 
methodologies for the calculation of indoor cleanup goals into a more 
broadly applied risk assessment guidance. This will enable the 
utilization of the indoor cleanup goals into remedial measures 
throughout EPA as well as other agencies throughout the government, 
assisting both traditional environmental cleanup efforts and cleanup 
efforts following terrorist events. 

Testing for contaminants that cause acute or short-term health effects 
implies both the analytical measure in the environment of chemicals 
that cause acute or short-term health effects and the ability to 
determine the level (environmental concentration) at which a chemical 
may cause an acute or short-term health effect. As we have stated in 
the past, EPA is actively involved in both of these issues. With regard 
to EPA's analytical capabilities, please see the response above 
concerning our efforts in the development and validation of 
Standardized Analytical Methods. Our efforts regarding acute or short-
term advisory levels were summarized within GAO's draft report on page 
29, which references EPA's contributions in the development of Acute 
Exposure Guidance Levels (AEGLs) and Provisional Advisory Levels (PALs) 
that address three short-term exposure durations (1 day, 30 day, ,and 2 
years) and three levels of severity. AEGLs address inhalation exposures 
while PALs address both inhalation and oral exposures. 

Page 31:
Testing for contaminants with acute effects: 

The report states that a panel member questioned whether it was, 
appropriate for EPA to focus on contaminants causing long-term rather 
than short-term health effects. The Agency wants to clarify that 
chemicals often cause adverse health effects at much lower 
concentrations when exposed for longer durations when compared with 
acute exposure durations. Therefore, in the absence of available, acute 
exposure duration criteria, the use of criteria that are based on long-
term or chronic exposures to monitor health effects from chemical 
exposures that are acute in duration is often a conservative, health 
protective approach. 

EPA's COPC reports considered both short-term and long-term effects for 
the COPC. It should be noted that with respect to the panel member 
comment that this is a speculative discussion. Ultimately neither panel 
members nor the public suggested health effects or COPC beyond those 
included by EPA in the COPC reports. (see comment 13.) 

Relying on visual evidence: Some expert panel members questioned EPA's 
reliance on visual evidence rather than on sample data during its two 
programs. For example, during the first program, in response to 
requests from building owners, EPA "visually" evaluated some HVAC 
systems when requested by building owners rather than obtaining wipe 
samples. When EPA decided to clean 28 of the 116 HVACs, the re-
inspection was also visuaL In addition, some expert panel members 
questioned EPA's reliance on aerial photos as primary support for 
assigning boundaries to its first and second program because not all 
contaminants are visible: 

Two different issues are condensed into one paragraph which could be 
misleading. It is important to understand the relevance of visual 
evidence of outdoor contamination. The most visibly impacted outdoor 
area was contained within the area addressed during EPA's first 
program. This area was also the area that monitoring, modeling and 
interpretation of aerial and satellite data indicate were most 
impacted. All of these data sources agree, and it is valid to focus our 
indoor testing on the area they indicate are most impacted. 

HVAC system evaluations:
The visual assessment of HVAC systems during the first EPA cleanup 
effort was not a simple process. The process was developed after 
consultation with NYCDEP and an EPA contractor with extensive HVAC 
expertise. Below is a description of the process excerpted from 
direction to the HVAC contractor during the first program. (See comment 
13.) 

Visual Assessment: 

All required interior surfaces in contact with the air stream shall be 
inspected for visible accumulations of dust and/or debris. Inspect all 
surfaces in contact with the air stream. Information indicates that 
some of the defining characteristics of WTC-related dust are that it 
contains extremely fine particles similar to talcum powder in 
consistency, is light-colored, contains pulverized concrete and/or 
gypsum wallboard, and may contain asbestos fibers. The visual 
inspection shall document: 

A general description of the appearance of interior surfaces of the 
various system components. The description for each component will 
include, but may not be limited to: 

* Interior duct/fan housing surfaces are porous/non-porous;
* Interior duct and fan housing surfaces are lined with insulation;
* Interior duct and fan housing surfaces are double-walled (i.e. 
interior insulation with perforated metal cover);
* Filter loading, condition offilters and filter rack;
* Interior surfaces are free/not free of visible dust and debris or 
suspect WTC-related dust and debris;
* Description of dust color, level of dust loading that may include: 
The depth of dust observed on each component (e.g., less than 1/16 
inch, greater than or equal to 1/16 inch); The depth and location of 
dust on. ducts and fan housing (i.e., on interior bottom, top and sides 
of ducts); Visually estimated percentage of surface area with suspect 
WTC-related dust;
* Whether or not there are materials that are likely not associated 
with WTC-related dust such as building-related asbestos-containing 
materials, animal carcasses, delaminating lining material, visible mold 
growth, water damage, fecal matter, feathers or other evidence of 
animals, etc. 

Historical Assessment: 

The evaluation team shall attempt to describe any other available 
information from site occupants or building managers, such as the known 
status of system operating conditions at the time of the WTC collapse, 
ventilation system maintenance (i.e., cleanings, filter changes, or 
replacement since the WTC collapse). 

Based on these assessments, to the best of his/her ability the 
Environmental Professional will state a general impression of the 
overall cleanliness of each component, and whether or not it appears to 
be impacted by WTC-related dust. 

As the summary of activities demonstrates, this was a complex process. 

Reliance on Aerial Photography:
As we have noted in our detailed comments on page 17 and 31 of the 
report, aerial photographic analysis was only one of many elements of 
information used to inform our decision as to the boundary encompassed 
by the our programs. (See comment 6.) 

Page 36: 
We relied upon EPA's summaries of the panel meetings to obtain 
information on individual panel member input because EPA did not have a 
comprehensive list of panel recommendations: 

This statement is a more accurate statement of EPA's documentation than 
earlier statements in the report. Our documentation is reliable, but 
EPA did not have a single list with every recommendation on it. It has 
multiple lists. As suggestions and recommendations were made we 
documented them. GAO's criticism appears to relate to the fact that EPA 
did have a single list with all the recommendations. See comment 33.) 

Page 39:
Appendix III: Comparison of EPA's First and Second Programs: 

This Appendix is not accurate. The comparison also conflicts with GAO's 
representation in Footnote 4 on Page 2 that states: "A lawsuit was 
filed in March 2004 that, among other things, challenged the adequacy 
.of EPA's first program. The case is on appeal in the US. Court of 
Appeals for the Second Circuit. Benzman v. Whitman, 2006 WL 250527 
(S.D.N.Y. Feb. 8, 2006), appeal docketed, Nos. 06-1166-cv, 06-1346-cv, 
06-1454-cv (2nd Cir. March 10, 2006). Pursuant to its longstanding 
policy of not addressing issues in ongoing litigation, GAO has not 
addressed EPA's first program." The following matters need to be 
corrected: 1) EPA did not supervise contract workers. It acted purely 
in an oversight role. 2) All air samples were also analyzed for total 
fibers these include MMVF and a subset of approximately 260 apartments 
were also tested for lead, mercury, a suite of other metals and dioxin. 
3) The common areas in 144 buildings were sampled for asbestos and 
total fibers. 4) The extent was not based solely on the EPIC "visual." 

Thank you again for the opportunity to review GAO's draft report. Your 
consideration of our comments and concerns will be appreciated. 

Sincerely, 

[Signed by] 

George M. Gray:
Assistant Administrator for Research and Development: 

[Signed by] 

Susan Parker Bodine:
Assistant Administrator for Solid Waste and Emergency Response: 

[End of Section] 

The following are GAO's comments on the Environmental Protection 
Agency's letter dated August 21, 2007. 

GAO Comments: 

1. We believe that the report offers a balanced portrayal of EPA's 
development of its second program, the WTC Expert Technical Review 
Panel process, and EPA's actions to better prepare for future 
disasters. In several cases we have clarified the language in the draft 
report to address EPA concerns. 

2. In regard to EPA's comments about the transparency of the WTC Expert 
Technical Review Panel process, we reported on the factors that limited 
the panel's ability to meet its goals and not on the overall 
transparency of the process. We stated that two factors limited the 
panel's ability to meet its goals: (1) EPA officials' assertion that 
other agencies were better equipped to address public health and (2) 
EPA's approach for managing the panel process. Regarding EPA's 
management of the panel process, however, expert panel members told us 
that EPA did not have a transparent process for adopting or rejecting 
their recommendations, as we stated in the draft report. 

3. Regarding panel members' views on the responsiveness of EPA's second 
program to concerns of residents and workers, we clarified our report 
to note that the source of the views included all of the expert panel 
members who responded to a follow-up inquiry regarding this question. 

4. We disagree that the draft report provided panel member views in a 
misleading manner. However, we clarified the report language to 
indicate that 9 of 18 panel members reported that the decision-making 
process behind EPA's changes to its plan were not at all transparent. 
In doing so, we reported the category with the largest number of 
responses and, as indicated in the draft report, the full range of 
responses can be found in appendix IV. As stated in the draft report, 
in order to determine the factors that affected the expert panel's 
ability to meet its goals, we conducted structured interviews with all 
18 expert panel members. We analyzed these responses in order to 
describe the panel process, including EPA's management of the panel 
process. We reported the views that panel members provided to us during 
structured interviews and included the full range of responses to these 
questions in an appendix, as stated above. Regarding comments 
supporting inadequate time for decision making, panel members requested 
at the final panel meeting that EPA allow time for additional 
discussion. According to the December 2005 meeting summary, the panel 
co-chair "summarized that the overall sense of the panel members is 
that there is a need for additional discussion." 

5. We acknowledge that EPA would have preferred for us to include more 
detailed information in our discussion of the agency's second WTC 
program, the WTC Expert Technical Review Panel process, and its 
programs for responding to disasters. However, the purpose of our 
report was not to reiterate the technical details of EPA's efforts but 
to summarize specific findings related to our key objectives. 

6. EPA asserts that it conducted extensive monitoring and modeling 
after September 11, 2001, in order to determine the extent of 
contamination. We acknowledge that appendix I in EPA's December 2006 
plan states, "the plumes resulting from the collapse of the towers and 
subsequent fires were modeled by EPA" and that "EPA and many other 
agencies collected and analyzed environmental samples after the 
September 11, 2001, attack on the WTC," and we incorporated these facts 
in the report. However, when we asked EPA to identify which samples 
were taken indoors, EPA officials told us they did not have this 
information. Furthermore, in the body of EPA's December 2006 program 
plan, EPA acknowledges that it is no longer attempting to assess the 
extent of WTC contamination. We maintain that the challenge of 
identifying the extent of WTC contamination in indoor spaces remains. 

7. We agree that neither EPA nor panel members suggested testing in 
inaccessible areas as a means of determining the adequacy of its 
cleanups. However, our statement was intended to convey our belief that 
if EPA had information about these areas, a more complete picture of 
both the extent of contamination and the adequacy of overall efforts 
directed toward cleaning and testing could be assessed. 

8. EPA takes issue with our assertion that EPA did not estimate the 
resources needed to carry out its second program. We believe that EPA 
did not conduct a cost estimate that identified the resources needed to 
effectively implement the second program. As EPA stated in comments, it 
provided information for potential contract costs for the second 
program; however, we continue to believe that the information was 
limited as it related to only one program component--sampling--and it 
was unclear how the sampling costs related to an overall cost estimate. 
In EPA's comments, it states that cost data provided in its interagency 
agreement constituted a cost estimate; however, information on key 
assumptions such as estimated participation rates as well as key 
program elements, including the cost of sampling, were not included. 
Further, the information provided in the interagency agreement was not 
the basis for determining whether $7 million in funding would be 
adequate for implementing the second program--as this amount had 
already been established as the remaining funds FEMA set aside for 
EPA's use. In contrast, for its first program, EPA provided information 
in the interagency agreement with FEMA that included details associated 
with individual cost elements, such as sample analysis, equipment and 
supplies, and salary and travel costs. For example, EPA provided 
detailed estimates for analytical services based on key assumptions 
related to participation, samples per unit, and the testing for 
specific contaminants. EPA did not provide this information in the 
second interagency agreement to support its identification of resources 
needed for analytical activities. We note that the interagency 
agreement for EPA's first program identified over $9 million for 
sampling and analysis of asbestos. While the second program is 
addressing three additional contaminants, the interagency agreement has 
limited detail on the associated sampling and analysis costs or how 
these relate to the total funding of $7 million. 

9. EPA asserts that table 1 in the draft report (figure 5 in the final 
report) does not accurately characterize the IG recommendations and the 
relationship between them and the CEQ charges. As the draft report 
stated, table 1 in the draft report (figure 5 in the final report) 
showed key recommendations and additional input that the IG and panel 
members provided to EPA. We believe that the figure accurately presents 
both recommendations such as those found in Chapter 6 of the IG report, 
as well as input the IG provided in other sections of the report that 
supports these specific recommendations. The figure also presents input 
provided by panel members, which we believe is not documented 
comprehensively in other locations. 

10. In EPA's comments, it notes that panel members were free to refocus 
issues, and our draft report acknowledged that EPA adopted panel 
members' input to address contamination, rather than recontamination, 
of spaces. On page 8 of its comments, EPA took issue with our 
description of the panel's goals. EPA provided the charges identified 
by CEQ in its October 27, 2003, letter to the agency. In our report, 
rather than present these charges, we instead reported goals that EPA 
directly provided to the expert panel at its first meeting on March 31, 
2004. We believe this is an accurate characterization of the priorities 
EPA established for the panel. 

11. In its comments, EPA states that the agency decided to implement a 
voluntary program to test and clean residences and whole buildings. In 
fact, when requested by building owners, the December 2006 program plan 
offers testing and cleaning in residential and commercial buildings' 
common areas, but does not use the term "whole buildings." 

12. EPA takes issue with our assessment that EPA failed to disclose the 
limitations in testing results. EPA refers to appendix I of its second 
plan and notes that it contains an "extensive discussion" of the 
results of the first program. The appendix includes a discussion of 
EPA's methodology, raw data such as the total number of samples taken, 
and the results of sampling efforts but does not include a discussion 
of the limitations that may have influenced these results. EPA also 
notes that discussion of its first program's test results were 
available in panel meeting summaries and on EPA's WTC Web site; 
however, these sources summarized presentations made to the panel and 
responses to panel member comments but lacked the same discussion of 
limitations as EPA's second program plan. We continue to believe that 
EPA did not include appropriate caveats that clearly articulated the 
limitations in the results in its discussion, such as that 20 percent 
of eligible residents participated and, therefore, the results may not 
have been representative of all spaces. Finally, GAO did not conclude 
that EPA withheld data, as EPA suggested in its comments. 

13. In EPA's comments, EPA disagrees with our assessment that EPA has 
not demonstrated how it will overcome certain challenges identified by 
expert panel members. We acknowledge EPA's analytical capabilities and 
the acute exposure guideline levels and other benchmarks that are 
available to EPA. We continue to believe that expert panel members 
raised valid issues regarding EPA's second program following the WTC 
disaster, including what cleanup benchmarks EPA used, what contaminants 
EPA tested for, and EPA's reliance on visual evidence. We believe these 
issues point to the need for protocols or interagency agreements that 
clarify how EPA, along with other agencies, is to address indoor 
contamination in the future. Further, after reviewing the summary that 
EPA provided on pages 24 and 25 of its comments of the HVAC system 
evaluation process it employed, we continue to believe that this 
process is primarily a visual assessment and that we accurately 
portrayed panel member concerns with EPA's reliance on visual evidence 
rather than sample data for HVAC evaluations. 

14. We encourage EPA to complete and implement its Crisis Communication 
Plan's companion resource guide, described in its comments, in a timely 
fashion. The public relies on EPA to provide accurate and complete 
information about environmental hazards that may affect them. Assuring 
that environmental data are presented in language that is easily 
understood and in easily accessible formats will improve the public's 
ability to make informed decisions. 

15. We note that EPA's comments indicated that since the WTC disaster, 
EPA has developed more detailed cost estimates to help plan the 
agency's Stafford Act activities and that the agency is working to 
establish more specific reporting requirements. In order to more fully 
inform planning and to allow for the efficient allocation of disaster 
funds, we encourage the agency to continue these efforts. 

16. We recognized in our recommendation the role that DHS and other 
federal agencies would play in developing protocols and memorandums of 
understanding under the National Response Plan that specifically 
address indoor contamination. We acknowledge that EPA plays a critical 
role under Emergency Support Function 10 for addressing oil and 
hazardous waste releases. It is encouraging that EPA is pursuing a 
number of efforts related to chemical, biological, and radiological 
incidents, including the development of protocols that specifically 
address indoor contamination involving these types of agents. In 
addition to these areas, we believe that protocols specific to indoor 
contamination, which define when the extent of contamination is to be 
determined, as well as how and when indoor cleanups are to be 
conducted, should be priorities. 

17. We edited the sentence as suggested, but we note that the May 3, 
2002, letter from Christopher Ward, New York City Department of 
Environmental Protection, to Brad Gair, FEMA, refers specifically to 
asbestos. It states, "The City of New York believes that it is in the 
public's interest to remove this material from buildings in the 
vicinity of the WTC site. Samples collected during the inspections 
indicate that asbestos [italics added] may be present in some of the 
debris. The removal of this material will assure that it will not 
become re-entrained in the air in the future, thereby protecting 
against any adverse affects on air quality or public health and 
safety." 

18. We edited the sentence on residential sampling as suggested. 

19. EPA is concerned that we provided additional detail beyond the 
specific statement of IG recommendation 6-3. We believe our statement 
accurately characterizes the recommendation by taking into 
consideration other information in the IG report. Specifically, 
preceding this recommendation, the IG provides details that support 
this recommendation. The IG states on page 51 of its August 2003 report 
that "in the case of centralized HVAC systems, selective cleaning does 
not ensure that cleaned apartments will not be recontaminated by 
uncleaned apartments through the HVAC system. Consequently, the 
cleaning of contaminated buildings should proceed by treating the 
building as a system." 

20. We included this information in our final report. 

21. EPA asserts that our discussions of EPA's efforts to develop a WTC 
dust screening method are incorrect. We recognize that additional 
development would have been necessary to improve the precision and 
accuracy of the method and, in doing so, render the method usable as a 
WTC dust screening tool. Our draft report described the subpanel's work 
to help EPA develop such a methodology and provided information about 
the peer review of the methodology. As indicated on page 18 of its 
comments, EPA suggested that its method was never intended to 
distinguish "WTC contaminants in dust." Our draft report asserted that 
EPA was unable to develop a method for differentiating between normal 
background dust and WTC dust and therefore EPA was unable to determine 
the extent of WTC contamination. We believe the phrase "WTC 
contaminants in dust" is synonymous with dust contaminated with "WTC 
residue." 

22. We included this information in our final report. 

23. EPA disagrees with our statement that EPA did not begin examining 
methods for differentiating between normal urban dust and WTC dust 
until May 2004. While multiagency workgroup and task force activities 
were related, EPA initiated its specific effort to develop a method for 
identifying a WTC dust signature after individual expert panel members 
recommended that it do so at its May 12, 2004, meeting. This decision 
is documented in a September 8, 2006, letter from the EPA Region 2 
Administrator to a Member of Congress that states, "As a result of 
these [panel] discussions, EPA decided to explore whether a WTC 
signature exists in dust." We continue to believe that our statement is 
accurate. 

24. We disagree that our statement regarding workplaces is misleading. 
Despite OSHA and NIOSH presentations made at panel meetings, we 
continue to have concerns because these agencies do not have authority 
to conduct cleanup in response to contaminant levels that exceed EPA's 
site-specific cleanup benchmarks. Furthermore, our draft report stated 
that OSHA's standards are designed primarily to address airborne 
contamination, while EPA's test and clean program is designed to 
address contamination in building spaces, whether it is airborne or in 
settled dust. 

25. We disagree with EPA's assertion that this statement creates the 
impression that other agencies were not addressing health-related 
issues. Our comments were limited to the panel's ability to meet its 
goals, one of which was to identify unmet public health needs. While 
EPA's facilitation of public health presentations may have provided 
information about health issues, all but two expert panel members told 
us that the panel did not successfully identify unmet public health 
needs. We did not address the quality of the WTC Health Registry or 
other agencies' public health activities. 

26. The source of the office and residential building data is the May 
12, 2004, panel meeting summary posted on EPA's Web site. The summary 
identifies a New York City Department of Buildings database from which 
EPA drew this information. 

27. The draft report provided basic facts and background information 
about EPA's first program that were derived from EPA's December 2006 
program plan and other EPA reports in order to provide context for the 
development of the second program. 

28. EPA takes issue with our draft regarding our characterization of 
the availability of sample results from the New York City Department of 
Health and Mental Hygiene and the Agency for Toxic Substances and 
Disease Registry's study. In fact, our draft report provided a footnote 
pointing out the results of the study were made available to EPA in 
February 2002. 

29. EPA said the dates we provided in a timeline of events did not 
accurately portray when the results of agency studies were available 
for its use. We provided publication dates for three EPA studies in our 
timeline to illustrate the range of activities that EPA engaged in 
prior to its second program. EPA also asserted that there was no single 
date for reoccupation of residences. In fact, our timeline specifically 
includes the date, 9/17/2001, that New York City residents began to 
reoccupy homes and Wall Street was reopened. 

30. As suggested, we replaced the term "cleanup standards" with 
"cleanup benchmarks" and we expanded our discussion of how these 
benchmarks were developed. 

31. EPA asserts that our statement is incorrect because it omits 
discussion of cleaning in common areas. We acknowledge that EPA will 
clean in common areas under certain circumstances; however, the context 
of this discussion was the panel members' recommendations that EPA 
clean in HVACs. 

32. We believe that the draft report correctly presents the IG 
recommendation, what EPA considered, and the agency's rationale for not 
electing to pursue a sampling approach that would have addressed whole 
buildings; however, we clarified the report's language to include more 
detail regarding EPA's proposed approach. The July 26, 2004, panel 
meeting summary supports our description of how EPA considered various 
approaches. While EPA said that its intent was not to characterize 
buildings but rather to use the information from buildings "to 
characterize areas," the meeting summary includes a presentation by an 
EPA official on a sampling approach that involved "…conducting air and 
dust sampling in several units within the building to characterize the 
building." Further, we disagree with EPA's explanation of why its 
proposal to do so was rejected by panel members and the public. Panel 
members rejected the aspect of the plan that would have limited the 
sampling to the same residences that participated in EPA's first 
program, as panel members wanted the plan to allow for sampling in 
residences that had not participated previously. Thus, EPA's assertion 
in its comments that the panel members rejected EPA's approach because 
it was addressing whole buildings is not accurate. 

33. We clarified this statement in the report, noting that EPA did not 
maintain a list of recommendations; however, we continue to believe 
that the meeting summaries maintained by EPA did not constitute 
comprehensive documentation of recommendations made by expert panel 
members. 

34. We disagree that our discussion of overloaded samples is incorrect; 
however, we clarified report language to indicate that sample results, 
rather than samples, were discarded and that dust particles, rather 
than fibers, obscured analysis. In EPA's final report from its first 
program, the agency states, "there were a number of outcomes that 
resulted in inconclusive results. Filter overload was the most common. 
Filter overload occurs when too many dust particles are captured on the 
filter. The filter becomes obscured so technicians examining it under a 
microscope cannot separate out individual fibers. This causes an 
inconclusive result, which is discarded." In its second program plan, 
EPA does not present this information in its description of its first 
program's test results. We continue to believe that this information 
would have provided additional context to the public. 

35. EPA disagrees with our assessment that EPA guidance has not yet 
addressed how the agency will determine the extent of contamination 
resulting from disasters. We acknowledge that EPA has built its 
capacity to address contamination since the WTC disaster and that it 
continues to work to develop additional sampling methods. In fact, the 
draft report provided examples of research EPA is conducting, 
benchmarks EPA is developing, and other preparedness activities that 
EPA has undertaken. However, we do not believe that existing guidance 
or protocols have provided additional assurances that EPA has addressed 
the challenges it faced from 2004 to 2005 when working to develop a 
reliable screening method for WTC dust. 

36. As suggested, we edited the sentence regarding the Environmental 
Response Team. 

37. As suggested, we edited the sentence regarding environmental 
laboratory networks. 

38. As suggested, we edited the sentence regarding acute exposure 
guideline levels. 

39. EPA noted matters for correction in an appendix that provides 
background information on EPA's first and second programs. We edited 
the statement regarding EPA's role in the first program, as suggested. 
However, we note that in its final report on its first program EPA 
states, "contractors cleaned and tested homes, under the direction of 
the EPA." In addition, our draft report included a table note referring 
to the subset of 263 residences that EPA tested for additional 
contaminants, and we have added detail regarding total fibers. For 
common areas, the draft report included the number of samples taken 
from common areas, and it also notes that 144 buildings had common 
areas cleaned. We clarified the appendix III language regarding 
geographic extent to note that the appendix provides program 
boundaries. 

[End of section] 

Appendix VI GAO Contact and Staff Acknowledgments: 

GAO Contact: 

John B. Stephenson, (202) 512-3841 or stephensonj@gao.gov: 

Staff Acknowledgments: 

In addition to the contact named above, Diane B. Raynes, Assistant 
Director; Janice Ceperich; Michele Fejfar; Brandon H. Haller; Katheryn 
Summers Hubbell; Karen Keegan; Omari Norman; Carol Herrnstadt Shulman; 
and Sandra Tasic made major contributions to this report. Additional 
assistance was provided by Katherine M. Raheb. 

FOOTNOTES 

[1] 42 U.S.C. § 5121, et seq. The purpose of the Stafford Act is "to 
provide an orderly and continuing means of assistance by the Federal 
Government to State and local governments in carrying out their 
responsibilities to alleviate the suffering and damage which result 
from such disasters." 42 U.S.C. § 5121(b).  

[2] In addition to using asbestos as a trigger for cleanup, in a small 
subset of residences, EPA conducted sampling for dioxin, mercury, and 
22 metals to inform a study about the effectiveness of its cleaning 
techniques.  

[3] EPA regional officials overseeing the program told us they assumed 
that some residents elected to have testing only because they had their 
residences cleaned before EPA's program.  

[4] A lawsuit was filed in March 2004 that, among other things, 
challenged the adequacy of EPA's first program. The case is on appeal 
in the U.S. Court of Appeals for the Second Circuit. Benzman v. 
Whitman, 2006 WL 250527 (S.D.N.Y. Feb. 8, 2006), appeal docketed, Nos. 
06-1166-cv, 06-1346-cv, 06-1454-cv (2nd Cir. Mar. 10, 2006). Pursuant 
to its long-standing policy of not addressing issues in ongoing 
litigation, GAO has not addressed EPA's first program.  

[5] The first panel chairman retired and was replaced while the panel 
was ongoing.  

[6] The panel was also given a number of requests for document reviews 
to be completed within 3 to 6 months.  

[7] GAO, World Trade Center: Preliminary Observations on EPA's Second 
Program to Address Indoor Contamination Provide Lessons for the Future, 
GAO-07-806T (Washington, D.C.: June 20, 2007).  

[8] In addition to residents, building owners could ask EPA to evaluate 
common areas, such as lobbies, and HVAC systems.  

[9] HEPA is an acronym for "high efficiency particulate air" filter. 
HEPA vacuums contain HEPA filters that can remove at least 99.97 
percent of airborne particles 0.3 micrometers (µm) in diameter.  

[10] EPA officials told us that the results of this study were made 
available to them in February 2002. 

[11] EPA, OSHA, ATSDR, New York State Department of Health, and New 
York City Department of Health and Mental Hygiene, World Trade Center 
Indoor Environment Assessment: Selecting Contaminants of Potential 
Concern and Setting Health-Based Benchmarks (May 2003). 

[12] Agency for Toxic Substances and Disease Registry and New York City 
Department of Health and Mental Hygiene, Final Report of the Public 
Health Investigation to Assess Potential Exposures to Airborne and 
Settled Surface Dust In Residential Areas of Lower Manhattan (September 
2002). 

[13] In addition to the lack of a specific indicator for WTC dust, EPA 
officials also noted that a sampling effort to identify additional 
areas whose cleanup would result in a reduction in exposure to WTC 
contaminants is not feasible for the following reasons: the nature of 
the contaminants; the widespread, low-level background contamination 
from other urban sources; and the large and varied nature of the spaces 
involved.  

[14] Appendix I of EPA's December 2006 program plan states that EPA's 
assessment of the extent of contamination was also based on modeling 
and monitoring data. 

[15] Of the 640 residents and building owners who registered for the 
second program, 272 residents and 25 building owners submitted the 
necessary access agreements. 

[16] According to EPA's May 2005 draft plan, a building would be 
cleaned when the 95 percent upper confidence limit on the mean 
concentration of at least one contaminant of potential concern in all 
units was above the cleanup benchmark.  

[17] Residential and commercial building owners may participate in this 
program. 

[18] EPA, Office of Research and Development, National Homeland 
Security Research Center, Threat Scenario for Buildings and Water 
Systems Report (November 2004). 

[19] Each PAL has three exposure durations, three levels of severity, 
and two media (water and air) for which it is to be applied, and 
therefore EPA has developed over 360 different values for these 
chemicals. 

[20] Delegation of this authority is in accordance with section 1.4 of 
Executive Order 12958, "Classified National Security Information." 

[21] Amended by Executive Order 13292 (March 2003).  

[22] EPA, Lessons Learned in the Aftermath of September 11, 2001 
(February 2002). 

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