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Flood Mitigation and Insurance, Wetlands, and Wildland Fire Management' 
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United States General Accounting Office: 
GAO: 

Report to the Ranking Minority Member, Committee on Governmental 
Affairs, U.S. Senate: 

December 2002: 

Results-Oriented Management: 

Agency Crosscutting Actions and Plans in Border Control, Flood 
Mitigation and Insurance, Wetlands, and Wildland Fire Management: 

GAO-03-321: 

GAO Highlights: 

Highlights of GAO-03-321, a report to the Ranking Minority Member, 
Committee on Governmental Affairs, U.S. Senate. 

Why GAO Did This Study: 

GAO’s work has repeatedly shown that mission fragmentation and program 
overlap are widespread in the federal government. Implementation of 
federal crosscutting programs is often characterized by numerous 
individual agency efforts that are implemented with little apparent 
regard for the presence and efforts of related activities. GAO has in 
the past offered possible approaches for managing crosscutting 
programs, and has stated that the Government Performance and Results 
Act could provide a framework for addressing crosscutting efforts. GAO 
was asked to examine the actions and plans agencies reported in 
addressing the crosscutting issues of border control, flood mitigation 
and insurance, wetlands, and wildland fire management. GAO reviewed the 
fiscal year 2001 performance reports and fiscal year 2003 performance 
plans for the major agencies involved in these issues. 

What GAO Found: 

GAO did not independently verify or assess the information it obtained
from agency performance reports and plans. On the basis of the reports
and plans, GAO found that: 

* Most agencies involved in the crosscutting issues discussed 
coordination with other agencies in their performance reports and 
plans, although the extent of coordination and level of detail provided 
varied considerably. 

* The progress agencies reported in meeting their fiscal year 2001
performance goals also varied considerably. For example, wetlands was
the only area in which all of the agencies GAO reviewed met or exceeded
fiscal year 2001 goals. Some of the agencies that did not meet their 
goals provided reasonable explanations and/or strategies that appeared
reasonably linked to meeting the goals in the future. 

* The agencies GAO reviewed generally planned to pursue goals in fiscal
year 2003 similar to those in 2001, although some agencies added new
goals, dropped existing goals, or dropped goals altogether. Many
agencies discussed strategies that appeared to be reasonably linked to
achieving their fiscal year 2003 goals. 

Table: Agencies Involved in Crosscutting Areas Show Opportunities for
Coordination: 

Agency involved: Agriculture; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Check]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management: [Check]. 

Agency involved: Commerce; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: Defense; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Check]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: EPA; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: FEMA; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Check]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: Interior; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management: [Check]. 

Agency involved: Justice; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: State; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: Transportation; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Agency involved: Treasury; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management: [Empty]. 

Source: GAO analysis. 

[End of table] 

[hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-03-321]. 

To view the full report, including the scope and methodology, click on 
the link above. For more information, contact Patricia A. Dalton at 
(202) 512-6806. 

[End of section] 

Contents: 

Letter: 

Background: 

Scope and Methodology: 

Results in Brief: 

Agencies Involved in Crosscutting Areas Show Opportunities for 
Coordination: 

Border Control: 

Flood Mitigation and Insurance: 

Wetlands: 

Wildland Fire Management: 

Concluding Observations: 

Agency Comments and Our Evaluation: 

Appendixes: 

Appendix I: Border Control: 

Appendix II: Flood Mitigation and Insurance: 

Appendix III: Wetlands: 

Appendix IV: Wildland Fire Management: 

Appendix V: GAO Contact and Staff Acknowledgments: 

Tables: 

Table 1: Agencies Reviewed for Each Crosscutting Program Area: 

Table 2: Coordination Efforts among Agencies Involved in Border Control 
as Discussed in Their Fiscal Year 2001 Performance Reports and Fiscal 
Year 2003 Performance Plans: 

Table 3: Agencies’ Reported Progress and Strategies for Achieving Goals 
in Border Control as Discussed in Their Fiscal Year 2001 Performance 
Reports: 

Table 4: Agencies’ Expected Progress and Strategies for Achieving Goals 
in Border Control as Discussed in Their Fiscal Year 2003 Performance 
Plans: 

Table 5: Reliability of Performance Data Reported by Agencies Involved 
in Border Control as Discussed in Their Fiscal Year 2001 Performance 
Reports: 

Table 6: Coordination Efforts among Agencies Involved in Flood 
Mitigation and Insurance as Discussed in Their Fiscal Year 2001 
Performance Reports and Fiscal Year 2003 Performance Plans: 

Table 7: Agencies’ Reported Progress and Strategies for Achieving Goals 
in Flood Mitigation and Insurance as Discussed in Their Fiscal Year 
2001 Performance Reports: 

Table 8: Agencies’ Expected Progress and Strategies for Achieving Goals 
in Flood Mitigation and Insurance as Discussed in Their Fiscal Year 
2003 Performance Plans: 

Table 9: Reliability of Performance Data Reported by Agencies Involved 
in Flood Mitigation and Insurance as Discussed in Their Fiscal Year 
2001 Performance Reports: 

Table 10: Coordination Efforts among Agencies Involved in Wetlands-
Related Activities as Discussed in Their Fiscal Year 2001 Performance 
Reports and Fiscal Year 2003 Performance Plans: 

Table 11: Agencies’ Reported Progress and Strategies for Achieving 
Goals Involved in Wetlands-Related Activities as Discussed in Their 
Fiscal Year 2001 Performance Reports: 

Table 12: Agencies’ Expected Progress and Strategies for Achieving 
Goals in Wetlands-Related Activities as Discussed in Their Fiscal Year 
2003 Performance Plans: 

Table 13: Reliability of Performance Data Reported by Agencies Involved 
in Wetlands-Related Activities as Discussed in Their Fiscal Year 2001 
Performance Reports: 

Table 14: Coordination Efforts among Agencies Involved in Wildland Fire 
Management as Discussed in Their Fiscal Year 2001 Performance Reports 
and Fiscal Year 2003 Performance Plans: 

Table 15: Agencies’ Reported Progress and Strategies for Achieving 
Goals in Wildland Fire Management as Discussed in Their Fiscal Year 
2001 Performance Reports: 

Table 16: Agencies’ Expected Progress and Strategies for Achieving 
Goals in Wildland Fire Management as Discussed in Their Fiscal Year 
2003 Performance Plans: 

Table 17: Reliability of Performance Data Reported by Agencies Involved 
in Wildland Fire Management as Discussed in Their Fiscal Year 2001 
Performance Reports: 

Abbreviations: 

APHIS: Animal and Plant Health Inspection Service: 

BCI: Border Coordination Initiative: 

CDC: Centers for Disease Control and Prevention: 

CIA: Central Intelligence Agency: 

DEA: Drug Enforcement Administration: 

DOD: Department of Defense: 

DOE: Department of Energy: 

EPA: Environmental Protection Agency: 

FAA: Federal Aviation Administration: 

FDA: Food and Drug Administration: 

FECA: Federal Employees' Compensation Act: 

FEMA: Federal Emergency Management Agency: 

FERC: Federal Energy Regulatory Commission: 

FSA: Farm Service Agency: 

FSIS: Food Safety Inspection Service: 

FWS: Fish and Wildlife Service: 

HHS: Department of Health and Human Services: 

HUD: Department of Housing and Urban Development: 

INS: Immigration and Naturalization Service: 

MARAD: Maritime Administration: 

MBDA: Minority Business Development Agency: 

NFIP: National Flood Insurance Program: 

NOAA: National Oceanic and Atmospheric Administration: 

NPS: National Park Service: 

NRCS: Natural Resources Conservation Service: 

OMB: Office of Management and Budget: 

OPM: Office of Personnel Management: 

SBA: Small Business Administration: 

TSA: Transportation Security Administration: 

VA: Department of Veterans' Affairs: 

[End of section] 

United States General Accounting Office: 
Washington, D.C. 20548: 

December 20, 2002: 

The Honorable Fred Thompson: 
Ranking Minority Member: 
Committee on Governmental Affairs: 
United States Senate: 

Dear Senator Thompson: 

Although federal programs have been designed for different purposes or
targeted for different population groups, coordination among federal
programs with related responsibilities is essential to efficiently and
effectively meet national concerns. Uncoordinated program efforts can
waste scarce funds, confuse and frustrate program customers, and limit 
the overall effectiveness of the federal effort. A focus on results, as 
envisioned by the Government Performance and Results Act of 1993 
(Results Act), implies that federal programs contributing to the same 
or similar results should be closely coordinated to ensure that goals 
are consistent, and as appropriate, program efforts are mutually 
reinforcing. This means that federal agencies are to look beyond their 
organizational boundaries and coordinate with other agencies to ensure 
that their efforts are aligned. 

This report is in response to your request that we examine the actions 
and plans agencies reported in addressing the crosscutting program 
areas you identified: border control, flood mitigation and insurance, 
wetlands, and wildland fire management. Specifically, for each of the 
crosscutting program areas the objectives of this report were to 
describe (1) the major agencies involved, (2) the type of coordination 
these agencies discussed in their performance reports and plans, (3) 
the progress these agencies reported in their fiscal year 2001 
performance reports and, for unmet goals, whether the agencies provide 
explanations and strategies that are reasonably linked to achieving the 
unmet goals in the future, (4) the progress these agencies planned to 
make in fiscal year 2003 and whether agencies describe strategies that 
are reasonably linked to achieving their goals, and (5) how agencies 
discussed the completeness, reliability, and credibility of their 
performance data, known shortcomings in the data, and strategies for 
addressing those shortcomings. In fulfilling the request, except as 
otherwise noted, we reviewed the fiscal year 2001 performance report 
and fiscal year 2003 performance plan required by the Results Act for 
the major agencies involved in these crosscutting areas. The Department 
of Defense was not included in this review since it had not issued its 
combined performance report and performance plan. 

Background: 

Our work has repeatedly shown that mission fragmentation and program
overlap are widespread in the federal government. [Footnote 1] In 1998 
and 1999, we found that this situation existed in 12 federal mission 
areas, ranging from agriculture to natural resources and environment. 
We also identified, in 1998 and 1999, 8 new areas of program overlap, 
including 50 programs for the homeless that were administered by eight 
federal agencies. These programs provided services for the homeless 
that appeared to be similar. For example, 23 programs operated by four 
agencies offered housing services, and 26 programs administered by 6 
agencies offered food and nutrition services. Although our work 
indicates that the potential for inefficiency and waste exists, it also 
shows areas where the intentional participation by multiple agencies 
may be a reasonable response to a complex public problem. In either 
situation, implementation of federal crosscutting programs is often 
characterized by numerous individual agency efforts that are 
implemented with little apparent regard for the presence of efforts of 
related activities. 

In our past work, we have offered several possible approaches for better
managing crosscutting programs—such as improved coordination,
integration, and consolidation—to ensure that crosscutting goals are
consistent; program efforts are mutually reinforcing; and, where
appropriate, common or complementary performance measures are used
as a basis for management. One of our oft-cited proposals is to 
consolidate the fragmented federal system to ensure the safety and 
quality of food. 

Perhaps most important, however, we have stated that the Results Act
could provide the Office of Management and Budget (OMB), agencies, and
Congress with a structured framework for addressing crosscutting
program efforts. OMB, for example, could use the governmentwide
performance plan, which is a key component of this framework, to
integrate expected agency-level performance. It could also be used to 
more clearly relate and address the contributions of alternative federal
strategies. Agencies, in turn, could use the annual performance planning
cycle and subsequent annual performance reports to highlight 
crosscutting program efforts and to provide evidence of the 
coordination of those efforts. 

OMB guidance to agencies on the Results Act states that, at a minimum, 
an agency’s annual plan should identify those programs or activities 
that are being undertaken with other agencies to achieve a common 
purpose or objective, that is, interagency and crosscutting programs. 
This identification need cover only programs and activities that 
represent a significant agency effort. An agency should also review the 
fiscal year 2003 performance plans of other agencies participating with 
it in a crosscutting program or activity to ensure that related 
performance goals and indicators for a crosscutting program are 
consistent and harmonious. As appropriate, agencies should modify 
performance goals to bring about greater synergy and interagency 
support in achieving mutual goals. [Footnote 2] 

In April 2002, as part of its spring budget planning guidance to 
agencies for preparing the President’s fiscal year 2004 budget request, 
OMB stated that it is working to develop uniform evaluation metrics, or 
“common measures” for programs with similar goals. OMB asked agencies 
to work with OMB staff to develop evaluation metrics for several major
crosscutting, governmentwide functions as part of their September budget
submissions. According to OMB, such measures can help raise important
questions and help inform decisions about how to direct funding and how
to improve performance in specific programs. OMB’s common measures
initiative initially focused on the following crosscutting program 
areas: 

* low income housing assistance; 
* job training and employment; 
* wildland fire management; 
* flood mitigation; 
* disaster insurance, and; 
* health. 

We recently reported that one of the purposes of the Reports 
Consolidation Act of 2000 is to improve the quality of agency financial 
and performance data. [Footnote 3] We found that only 5 of the 24 Chief 
Financial Officers (CFO) Act agencies’ fiscal year 2000 performance 
reports included assessments of the completeness and reliability of 
their performance data in their transmittal letters. The other 19 
agencies discussed, at least to some degree, the quality of their 
performance data elsewhere in their performance reports. 

Scope and Methodology: 

To address these objectives, we first defined the scope of each 
crosscutting program area as follows: 

* Border control focuses on major federal security policies and
operations that manage and govern the entry of people, animals, plants,
and goods into the United States through air, land, or seaports of 
entry. [Footnote 4] 

* Flood mitigation and insurance focuses on major federal efforts to
proactively reduce the loss in lives and property due to floods and
minimize the postflood costs of repair and construction. 

* Wildland fire management focuses on major federal efforts to reduce
accumulated hazardous fuels on public lands. 

* Wetlands focuses on major federal efforts to protect and manage this
resource, such as restoration, enhancement, and permitting activities. 

To identify the agencies involved in each area we relied on previous GAO
work and confirmed the agencies involved by reviewing the fiscal year 
2001 Results Act performance report and fiscal year 2003 Results Act
performance plans for each agency identified as contributing to the
crosscutting program area. One of the agencies we identified as being
involved in the areas of flood mitigation and wetlands was the U.S. Army
Corps of Engineers (Corps). Although we identify the Corps, we do not
comment on the agency because, as noted above, the Department of
Defense did not submit a fiscal year 2001 performance report or fiscal 
year 2003 performance plan and was not included in our review. To 
address the remaining objectives, we reviewed the fiscal year 2001 
performance reports and fiscal year 2003 performance plans and used 
criteria contained in the Reports Consolidation Act of 2000 and OMB 
guidance. The act requires that an agency’s performance report include 
a transmittal letter from the agency head containing, in addition to 
any other content, an assessment of the completeness and reliability of 
the performance and financial data used in the report. It also requires 
that the assessment describe any material inadequacies in the 
completeness and reliability of the data and the actions the agency can 
take and is taking to resolve such inadequacies. [Footnote 5] 

OMB guidance states that an agency’s annual plan should include a
description of how the agency intends to verify and validate the 
measured values of actual performance. The means used should be 
sufficiently credible and specific to support the general accuracy and 
reliability of the performance information that is recorded, collected, 
and reported. [Footnote 6] 

We did not include any changes or modifications the agencies may have
made to the reports or plans after they were issued, except in cases in
which agency comments provided information from a published update to
a report or plan. Furthermore, because of the scope and timing of this
review, information on the progress agencies may have made on addressing
their management challenges during fiscal year 2002 was not yet 
available. 

We did not independently verify or assess the information we obtained 
from agency performance reports and plans. Also, that an agency chose 
not to discuss its efforts to coordinate in these crosscutting areas in 
its performance reports or plans does not necessarily mean that the 
agency is not coordinating with the appropriate agencies. 

We conducted our review from September through November 2002, in
accordance with generally accepted government auditing standards. 

Results in Brief: 

Our review of agency performance reports and plans for the four 
crosscutting areas revealed that there are multiple players within these
areas pursuing similar or complementary goals and strategies, suggesting
significant opportunities for coordination to achieve common objectives.
As we have reported previously, agencies could use the annual 
performance planning cycle to ensure that crosscutting goals are 
consistent; program efforts are mutually reinforcing; and, where 
appropriate, common or complementary performance measures are used
as a basis for management. Annual performance reports and plans could
then serve as a vehicle to highlight crosscutting program efforts and to
provide evidence of the coordination of those efforts. 

We found most agencies identified the agencies with which they 
coordinated on the crosscutting areas in their performance reports and
plans, although the specific areas of coordination and level of detail
provided varied considerably. At one extreme, neither the National
Oceanic and Atmospheric Administration (NOAA) nor its parent agency,
the Department of Commerce, specifically discusses coordinating with
other agencies on their wetlands efforts. In contrast, for the area of
wildland fire management, both the Department of the Interior and the
Forest Service indicate in their performance plans their past 
coordination in developing the National Fire Plan and a 10-year 
Comprehensive Strategy as well as their current efforts to develop a 
joint implementation plan for the Comprehensive Strategy, and planned 
efforts to conduct an interagency review of the fire plan system. Other 
discussions of coordination cite participation in interagency 
initiatives. For example, in the area of border control, both the 
departments of Justice and the Treasury discuss expanded cooperation 
through the Border Coordination Initiative (BCI), which according to 
U.S. Customs, has led to increased cooperation among partner agencies 
in areas such as cross training, improved sharing of intelligence, 
community and importer outreach, improved communication among agencies 
using radio technology, and cooperative operational and tactical 
planning. 

The progress agencies reported in meeting their fiscal year 2001
performance goals across the four crosscutting areas also varied
considerably. For example, wetlands was the only area in which each of
the five agencies we reviewed reported having met or exceeded all of its
fiscal year 2001 goals. However, although all of these goals related to
creating, restoring, enhancing, or benefiting acres of wetlands, none 
of the agencies discussed in their fiscal year 2001 performance reports 
that their progress contributed to the existing national goal of no net 
loss in wetlands. In contrast, the Department of Transportation 
reported not meeting either of its two performance goals related to 
border control and the Department of Agriculture reported not meeting 
its one performance goal related to flood mitigation. Although the 
Forest Service reported meeting its goal of treating wildlands with 
high fire risks, it did not meet any of the individual indicators 
related to this goal. 

Some of the agencies that did not meet their fiscal year 2001 
performance goals, such as Transportation in the area of border 
control, provided reasonable explanations as well as strategies that 
appear reasonably linked to meeting the goals in the future. Others, 
such as Interior, which provided a reasonable explanation for not 
meeting its goal related to wildland fire management, did not discuss 
any strategies for achieving the goals in the future. Still others, 
such as Treasury, which reported meeting its targets for all but two of 
its seven measures related to its strategic goal of protecting the 
nation’s borders and major international terminals from traffickers and
smugglers, did not provide reasonable explanations for the shortfalls 
and did not discuss strategies for achieving those targets in the 
future. 

The agencies we reviewed generally planned to pursue goals in fiscal 
year 2003 that were similar to those in fiscal year 2001, with targets 
adjusted to reflect either higher or lower levels of performance than 
were planned for fiscal year 2001. Some agencies added new goals, 
modified existing goals, or dropped goals altogether from their fiscal 
year 2003 performance plans. Many agencies discussed strategies for 
achieving their fiscal year 2003 goals that appeared to be reasonably 
linked to the performance goals to be achieved. Other did not discuss 
strategies. For example, in the area of border control, the Department 
of State provided only general statements, such as its commitment to 
improving visa procedures, on how it plans to achieve its fiscal year 
2003 goals. 

Five of the 10 agencies we reviewed for all the crosscutting areas—
Agriculture, the Environmental Protection Agency (EPA), Justice, 
Transportation, and Treasury commented on the overall quality and 
reliability of the data in their performance reports. For example, the
Secretary’s message in Treasury’s fiscal year 2001 performance report
stated that, as required by the Reports Consolidation Act of 2000, the
Secretary had assessed the data in the report and determined that the 
data were reliable and complete with noted exceptions. Beyond such
overarching statements, we also found more detailed discussion of the
completeness, reliability, and credibility of the performance data 
reported. For example, Transportation reported its data verification 
and validation procedures for each of its performance measures. Neither 
the Federal Emergency Management Agency (FEMA) nor State discussed how 
they assessed the overall quality of their performance data. Some of the
agencies we reviewed discussed shortcomings to their data and described
the steps they are taking to resolve the shortcomings. For example, in 
the area of wetlands, the Fish and Wildlife Service (FWS) and EPA
acknowledged shortcomings in their data, including the possibility of
double counting performance data. EPA also indicated that the measure
might not reflect actual improvements in the health of the habitat. 
While FWS does not discuss any steps to resolve or minimize the 
shortcomings in its data, EPA described improvements it made to make 
data reported more consistent. 

Agencies Involved in Crosscutting Areas Show Opportunities for 
Coordination: 

As shown in table 1, multiple agencies are involved in each of the
crosscutting program areas we reviewed. 

Table 1: Agencies Reviewed for Each Crosscutting Program Area: 

Agency involved[A]: Agriculture[C]; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Check]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management[B]: [Check]. 

Agency involved[A]: Commerce[D]; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: Defense[E]; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Check]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: EPA; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: FEMA; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Check]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: Interior[F]; 
Crosscutting program areas: Border control: [Empty]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Check]; 
Crosscutting program areas: Wildland fire management[B]: [Check]. 

Agency involved[A]: Justice[G]; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: State; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: Transportation[H]; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Agency involved[A]: Treasury[I]; 
Crosscutting program areas: Border control: [Check]; 
Crosscutting program areas: Flood mitigation and insurance: [Empty]; 
Crosscutting program areas: Wetlands: [Empty]; 
Crosscutting program areas: Wildland fire management[B]: [Empty]. 

Source: GAO analysis. 

[A] Although our review focused primarily on department-level reports 
and plans, in some cases our review also focused on bureau-level 
sections of the reports and plans, as indicated in the notes below. 

[B] EPA and Commerce also have regulatory responsibility over wildland 
fire management projects of the two principal land management agencies 
indicated in the table. 

[C] Within Agriculture, we looked at the Animal and Plant Health 
Inspection Service and the Food Safety and Inspection Service for 
border control, the Farm Service Agency and Natural Resources 
Conservation Service for wetlands, and the Forest Service for wildland 
fire management. 

[D] Within Commerce, we looked at NOAA for wetlands. 

[E] Within Defense, we identified the Corps. 

[F] Within Interior, we looked at the Bureau of Indian Affairs, the 
Bureau of Land Management, FWS, and the National Park Service for 
wildland fire management. 

[G] Within Justice, we looked at the Immigration and Naturalization 
Service and the Border Patrol for border control. 

[H] Within Transportation, we looked at the Coast Guard for border 
control. 

[I] Within Treasury, we looked at the Customs Service for border 
control. 

[End of table] 

The discussion of the crosscutting areas below summarizes detailed
information contained in the tables that appear in appendix I through 
IV. 

Border Control: 

Hostile nations, terrorist groups, transnational criminals, and even
individuals may target American people, institutions, and infrastructure
with weapons of mass destruction and outbreaks of infectious disease.
Given these threats, successful control of our borders relies on the 
ability of all levels of government and the private sector to 
communicate and cooperate effectively with one another. Activities that 
are hampered by organizational fragmentation, technological 
impediments, or ineffective collaboration blunt the nation’s collective 
efforts to secure America’s borders. 

Each of the five agencies we reviewed in the area of border control—
Agriculture, Justice, State, Transportation, and Treasury—discussed in
their performance reports and/or plans the agencies they coordinated 
with on border control issues, although the specific areas of 
coordination and level of detail provided varied. For example, 
Agriculture, which focuses on reducing pest and disease outbreaks and 
foodborne illnesses related to meat, poultry, and egg products in the 
United States, discusses coordination with a different set of agencies 
than the other four agencies, which share a focus on border control 
issues related to travel, trade, and immigration. Agriculture stated 
that it is a key member of the National Invasive Species Council, which 
works with other nations to deal with the many pathways by which exotic 
pests and diseases could enter the United States. Agriculture also 
stated that it coordinates with the Department of Health and Human 
Services and EPA on food safety issues. Although Agriculture states it 
is responsible for inspecting imported products at ports of entry, it 
does not specifically describe any coordination with the Customs 
Service within Treasury or the Border Patrol within Justice. 

In its combined performance report and plan, Transportation provided
general statements that the Coast Guard regularly coordinates with a
variety of agencies on immigration issues and potential international
agreements to ensure security in ports and waterways. However,
Transportation provided a more extensive discussion of the coordination
and roles played by bureaus within the agency. For example, for its 
goal to ensure that sea-borne foreign and domestic trade routes and 
seaports remain available for the movement of passengers and cargo,
Transportation states that the Transportation Security Administration, 
the Maritime Administration (MARAD), and the Coast Guard will coordinate
with the international community and federal and state agencies to
improve coordination of container identification, tracking, and 
inspection. As an example of the roles described, Transportation states 
that the Coast Guard and MARAD will test deployment plans through port 
security readiness exercises. In its performance report, State listed 
the partners it coordinates with for each performance goal, but did not 
always provide details about the coordination that was undertaken. Both 
Justice and Treasury discuss expanded cooperation through BCI, which 
includes Agriculture; Customs; Coast Guard; the Immigration and 
Naturalization Service (INS), and other federal, state, local, and 
international agencies. According to Customs, BCI efforts toward 
increased cooperation among partner agencies included cross training, 
improved sharing of intelligence, community and importer outreach, 
improved communication among agencies using radio technology, and 
cooperative operational and tactical planning. 

Of the five agencies we reviewed, only Justice reported meeting all of 
its fiscal year 2001 performance goals related to securing America’s 
borders. [Footnote 7] Transportation reported not meeting either of its 
two goals related to border control, but provided explanations and 
strategies for meeting the goals in the future that appeared 
reasonable. For example, Transportation said it did not meet its target 
for the percentage of undocumented migrants interdicted and/or deterred 
via maritime routes because socioeconomic conditions here and abroad 
and political and economic conditions caused variations in illegal 
migration patterns. To meet the target in the future, the Coast Guard 
plans to operate along maritime routes and establish agreements with 
source countries to reduce migrant flow. For its two performance goals 
related to border control, State reported progress in meeting its goal 
of reducing the risk of illegitimate entry of aliens hostile to the 
nation’s interest, but not meeting the immigrant visa targets. State
explained that it failed to meet this goal due to extremely high demand 
for visa numbers from INS to adjust the status of large numbers of 
aliens already in the United States, but did not provide any specific 
strategies for meeting this goal in the future. [Footnote 8] Treasury 
reported meeting its targets for all but two of its seven measures 
related to its strategic goal of protecting the nation’s borders and 
major international terminals from traffickers and smugglers. Treasury 
did not provide reasonable explanations for either shortfall, and did 
not discuss strategies for achieving those targets in the future. 
Agriculture reported meeting all but one of its performance targets for 
its three goals. The unmet performance target for significantly reducing
the prevalence of salmonella on broiler chickens fell under 
Agriculture’s goal of creating a coordinated national and international 
food safety risk management system. Agriculture provides a reasonable 
explanation, but it is not clear if from the discussion if it is a 
domestic or international issue. 

According to their performance plans, the five agencies generally aimed 
to achieve the same goals as those reported on in fiscal year 2001, 
with targets adjusted to reflect higher performance levels. 
Transportation reported that it established a new performance goal and 
related measure in fiscal year 2002 that would also be included in the 
fiscal year 2003 plan. The new goal is to ensure that sea-borne foreign 
and domestic trade routes and seaports remain available for the 
movement of passengers and cargo. The new measure is the percentage of 
high-interest vessels screened, with a target of 100 percent for fiscal 
year 2003. 

Three of the five agencies—Agriculture, Justice, and Transportation—
discussed strategies that appeared to be reasonably linked to achieving
their fiscal year 2003 goals. For example, Transportation discusses
strategies for each of its goals. For its new goal Transportation 
describes strategies, such as increasing intelligence efforts in ports; 
improving advanced information on passengers, crew, and cargo; and 
establishing or improving information and intelligence fusion centers 
in Washington and on both coasts. It also identified more specific 
efforts, such as increasing boarding and escort operations to protect 
vessels carrying large numbers of passengers and vessels with dangerous 
cargo, such as liquefied natural gas or other volatile products, from 
becoming targets. In contrast, Customs discussed a more limited 
“strategic context” for each of its goal areas and other information in 
sections pertaining to specific Customs activities, both of which 
varied in the level of detail. For example, for its goal of 
contributing to a safer America by reducing civil and criminal 
activities associated with the enforcement of Customs laws, Customs
defined challenges and constraints to achieving the goal and mentions 
that it is playing a major role in the interdiction and detection of 
weapons of mass destruction entering or leaving the United States, 
including increased vessel, passenger, and cargo examinations. For the 
most part, State provided only general statements of how it plans to 
achieve its fiscal year 2003 goals. For example, regarding its visa 
issuance goal, State said it has committed itself to improving its visa 
procedures and coordination with other agencies and departments. 

Regarding the completeness, reliability, and credibility of their 
reported performance data, Agriculture, Justice, Transportation, and 
Treasury provided general statements about the quality of their 
performance data and provided some information about the quality of 
specific performance data. For example, Transportation provided 
extensive information on its measures and data sources that allow for 
an assessment of data quality. The information includes (1) a 
description of the measure, (2) scope, (3) source, (4) limitations, (5) 
statistical issues, and (6) verification and validation. Other 
explanatory information is provided in a comment section of 
Transportation’s combined performance plan and report. State did not 
provide consistent or adequate information for the border-control-
related data sources to make judgments about data reliability,
completeness, and credibility. For the most part, State provided only a 
few words on the data source, data storage, and frequency of the data. 

Flood Mitigation and Insurance: 

Floods have inflicted more economic losses upon the United States than
any other natural disaster. Since its inception 34 years ago, the 
National Flood Insurance Program (NFIP) has combined flood hazard 
mitigation efforts and insurance to protect homeowners against losses 
from floods. The program, which is administered by FEMA, provides an 
incentive for communities to adopt floodplain management ordinances to 
mitigate the effects of flooding upon new or existing structures. It 
offers property owners in participating communities a mechanism—federal 
flood insurance—to cover flood losses without increasing the burden on 
the federal government to provide disaster relief payments. Virtually 
all communities in the country with flood-prone areas now participate 
in NFIP, and over 4 million U.S. households have flood insurance. 
[Footnote 9] 

The two agencies we reviewed—Agriculture and FEMA—generally address
coordination efforts regarding the issue of flood mitigation. 
Agriculture states in its report and plan that it works with other 
agencies, such as FEMA and the Corps, to obtain data regarding its goal 
related to flood mitigation. However, Agriculture does not further 
specify coordination activities. FEMA’s fiscal year 2001 performance 
report does not state which agencies it collaborates with to achieve 
goals related to flood mitigation and insurance. FEMA’s plan provides 
an appendix that outlines the crosscutting activities and partner 
agencies associated with its flood mitigation and preparedness 
activities. For example, FEMA states it is the chair of the President’s 
Long-Term Recovery Task Force, which helps state and local governments 
to identify their needs related to the long-term impact of a major, 
complex disaster. Agencies FEMA coordinates on this effort with include 
the departments of Agriculture, Commerce, Defense, Education, Energy, 
Health and Human Services, Housing and Urban Development, the Interior, 
Labor, and Transportation, among other organizations. [Footnote 10] 

Agriculture reported that it did not meet its only fiscal year 2001 goal
related to flood mitigation—providing benefits to property and safety
through flood damage reduction by completing 81 watershed protection
structures. Agriculture explained that it did not meet the goal because
(1) complex engineering can result in watershed protection structures
taking several years to complete, (2) multiple funding sources, 
including federal, state, and local funds, may alter the schedule for 
completing the structures, and (3) external factors such as weather and 
delays in obtaining land rights and permits caused delays in 
construction. Agriculture states that many of the structures that were 
not completed in time for the fiscal year 2001 report will be complete 
in the next few months. 

FEMA reported meeting all but one of its fiscal year 2001 goals and
indicators related to flood mitigation and insurance. FEMA’s five goals
were (1) prevent loss of lives and property from all hazards, (2) 
collect and validate building and flood loss data, confirm that the 
reduction in estimated losses from NFIP activities exceeds $1 billion, 
and continue systematic assessment of the impact and effectiveness of 
NFIP, (3) increase the number of NFIP policies in force by 5 percent 
over the end of the fiscal year 2000 count, [Footnote 11] (4) improve 
the program’s underwriting ratio, and (5) implement NFIP business 
process improvements. FEMA reported that it did not meet the third 
goal, explaining that, although the end of year policy count for fiscal 
year 2001 increased, the retention rates for existing policies were not 
maintained. FEMA outlined three strategies that appeared reasonably 
linked to achieving the unmet goal in the future: (1) placing two new 
fiscal year 2002 television commercials that emphasize the importance 
of buying and keeping National Flood Insurance, (2) establishing 
retention goals for “Write Your Own” companies, private insurance 
companies that write flood insurance under a special arrangement with 
the federal government, and (3) targeting its marketing strategies 
toward those properties no longer on the books. 

Because it revised its strategic plan, FEMA reorganized the layout of 
its fiscal year 2003 performance plan. Nevertheless, FEMA’s fiscal year 
2003 performance goals and measures are similar to those that appear in 
its fiscal year 2001 performance plan. FEMA merged its goal of
implementation of NFIP business process improvements into its fiscal 
year 2003 goal of improving NFIP’s “bottom line,” an income-to-expense 
ratio, by 1 percent. In addition, FEMA merged two other goals: (1) 
prevent loss of lives and property from all hazards and (2) collect and 
validate building and flood loss data, confirm that the reduction in 
estimated losses from NFIP activities exceeds $1 billion, and continue 
the systematic assessment of the impact and effectiveness of NFIP. FEMA 
adopted one new goal in its fiscal year 2003 plan related to 
modernizing its floodplain mapping. Agriculture expects to continue 
making progress on its goal of providing benefits to property and 
safety through flood damage reduction, but has adopted a new approach 
to achieving the goal. Agriculture appears to have dropped its target 
for completing new watershed protection structures and instead plans to 
implement a new program of rehabilitating aging dams. Overall, the 
strategies Agriculture and FEMA plan to use appear to be reasonably 
linked to achieving their fiscal year 2003 goals. For example, to 
support its fiscal year 2003 performance goals, FEMA outlines several
strategies, such as increasing the number of Emergency Action Plans in
communities located below significant and potentially high-hazard dams. 

In its fiscal year 2001 Annual Performance and Accountability Report,
FEMA states “the performance measurement criteria and information
systems are thought to be generally effective and reliable.” FEMA does 
not individually identify data quality assessment methods for any of its
performance indicators. [Footnote 12] However, it acknowledges a data 
limitation for one of its goals relating to business process 
improvement. FEMA explained that it relied on trend data to assess its 
performance in customer service for fiscal year 2001 because of a delay 
in obtaining OMB approval for distributing its customer surveys that 
year. FEMA states that it plans to conduct the surveys in fiscal year 
2002 to obtain more accurate information. Agriculture addresses this 
issue at the beginning of its report by stating, “performance 
information supporting these performance goals is of sufficient quality 
and reliability except where otherwise noted in this document.” 
Agriculture also states that the data reported by state offices for 
fiscal year 2001 are accurate. 

Wetlands: 

According to estimates by FWS, more than half of the 221 million acres 
of wetlands that existed during colonial times in what is now the 
contiguous United States have been lost. These areas, once considered 
worthless, are now recognized for the variety of important functions 
that they perform, such as providing wildlife habitats, maintaining 
water quality, and aiding in flood control. Despite the passage of 
numerous laws and the issuance of two presidential orders for 
protecting wetlands, no specific or consistent goal for the nation’s 
wetlands-related activities existed until 1989. Recognizing the value 
of wetlands, in 1989, President George Bush established the national 
goal of no net loss of wetlands. However, the issue of wetlands 
protection and the various federal programs that have evolved piecemeal 
over the years to protect and manage this resource have been subjects 
of continued debate. 

We previously reported that for the six major agencies involved in and
responsible for implementing wetlands-related activities—the Corps,
Agriculture’s Farm Service Agency (FSA) and Natural Resources
Conservation Service (NRCS), Interior’s FWS, Commerce’s NOAA, and
EPA—the consistency and reliability of wetlands acreage data reported by
these federal agencies were questionable. [Footnote 13] Moreover, we 
reported that the agencies’ reporting practices did not permit the 
actual accomplishments of the agencies—that is, the number of acres 
restored, enhanced, or otherwise improved—to be determined. These 
reporting practices included inconsistencies in the use of terms to 
describe and report wetlands-related activities and the resulting 
accomplishments, the inclusion of nonwetlands acreage in wetlands 
project totals, and the double counting of accomplishments. We 
recommended that these agencies develop and implement a strategy for 
ensuring that all actions contained in the Clean Water Action Plan 
related to wetlands data are adopted governmentwide. [Footnote 14] 
Such actions included, in addition to the ongoing effort to develop a 
single set of accurate, reliable figures on the status and trends of 
the nation’s wetlands, the development of consistent, understandable 
definitions and reporting standards that are used by all federal 
agencies in reporting their wetlands-related activities and the changes 
to wetlands that result from such activities. 

The agencies we reviewed generally discussed the need to coordinate with
other agencies in their performance plans, but provided little detail 
on the level of coordination or specific coordination strategies. 
Agriculture’s annual performance plan includes a strategy to work with 
other federal agencies and partners to identify priority wetlands that 
could benefit from conservation practices in the surrounding landscape. 
Neither of the bureaus within Agriculture—FSA or NRCS—specifically 
discussed coordination on wetlands issues in their performance reports 
or plans. Interior’s annual performance report and plan indicate that 
it will work with Agriculture, EPA, the Corps, the Federal Energy 
Regulatory Commission (FERC), and the states on wetlands issues. EPA 
discusses cooperation with the Corps, NOAA’s National Marine Fisheries 
Service within Commerce, FEMA, FWS within Interior, and NRCS within
Agriculture, but provides no specifics. Both Commerce and NOAA indicate
that they work with other federal agencies to address crosscutting 
issues. Although NOAA mentions that it works closely with other 
agencies on a number of crosscutting issues to address critical 
challenges facing coastal areas, its plan does not specifically mention 
coordination with other agencies on wetlands issues. 

Each of the agencies we reviewed had goals related to wetlands that it
reported having met or exceeded in fiscal year 2001. [Footnote 15] For 
example, FWS within Interior reported that it restored or enhanced 
144,729 acres of wetlands habitat on non-FWS lands, exceeding its goal 
of 77,581 acres. However, FWS did not report on the number of acres of 
wetlands restored or enhanced on FWS lands and did not distinguish 
between the number of acres restored and the number enhanced. 
Furthermore, several of the agencies included nonwetlands acreage when 
reporting their accomplishments, and NOAA changed its performance 
measure from acres of coastal wetlands restored to acres benefited. 
Consequently, the contributions made by these agencies toward achieving 
the national goal of no net loss of the nation’s remaining wetlands 
cannot be determined from their reports. 

Each of the agencies we reviewed had plans to create, restore, enhance,
and/or benefit additional wetlands acreage in fiscal year 2003, 
although the targets were in some cases lower than the targets for 
fiscal year 2001. Of the agencies we reviewed, only NRCS indicated in 
its plan that its progress would contribute to the national goal of no 
net loss of wetlands. The strategies the agencies planned to use 
appeared to be reasonably linked to achieving their fiscal year 2003 
goals. For example, FSA planned to use the same strategy it has 
successfully used in past years to achieve its goals—working with 
producers to enroll land in the Conservation Reserve Program. 

Regarding the completeness, reliability, and credibility of the 
performance data reported, agency discussions varied in the specifics 
they provided. NOAA and FWS had overall discussions of the sources of 
their performance data and the verification procedures they followed in 
their performance reports. Within Agriculture, while FSA reported on the
sources and processes used to develop the data reported for the number 
of wetlands acres restored, NRCS discussed its requirement that each 
state conservationist verify and validate the state’s performance data. 
NRCS also acknowledged that some discrepancies were noted when the
performance data were analyzed, but indicated that there was no 
compelling reason to discount the performance data reported. Two 
agencies—FWS and EPA—acknowledged shortcomings in the data, including 
the possibility of double counting performance data. EPA also indicated 
that the measure might not reflect actual improvements in the health of 
the habitat. While FWS does not discuss any steps to resolve or 
minimize the shortcomings in its data, EPA described improvements it
made to make data reported more consistent. FSA indicated some 
limitations to its data for the Conservation Reserve Program, which it
attributed to lags between the date a contract is signed with a 
producer and when the data are entered, the continual updating of the 
contract data, and the periodic changes in contract data, but did not 
discuss any steps to resolve the limitation. 

Wildland Fire Management: 

We recently testified that the most extensive and serious problem 
related to the health of forested lands—particularly in the interior 
West—is the overaccumulation of vegetation, which is causing an 
increasing number of large, intense, uncontrollable, and destructive 
wildfires. [Footnote 16] In 1999, Agriculture’s Forest Service 
estimated that 39 million acres of national forested lands in the 
interior West were at high risk of catastrophic wildfire. This figure 
later grew to over 125 million acres as Interior agencies and states 
identified additional land that they considered to be high risk. To a 
large degree, these forest health problems contributed to the wildfires 
in the year 2000—which were some of the worst in the last 50 years. The 
policy response to these problems was the development of the National 
Fire Plan—a long-term, multibillion-dollar effort to address the 
wildland fire threats we are now facing. 

Our work on wildland fire has stressed the need for three things: (1) a
cohesive strategy to address growing threats to national forest 
resources and nearby communities from catastrophic wildfires, (2) 
clearly defined and effective leadership to carry out that strategy in 
a coordinated manner, and (3) accountability to ensure that progress is 
being made toward accomplishing the goals of the National Fire Plan. 
Two years ago, the Forest Service and Interior began developing 
strategies to address these problems, and recently established a 
leadership entity—the Wildland Fire Leadership Council—that is intended 
to respond to the need for greater interagency coordination. Whether 
the strategy and the council will serve as the framework and mechanism 
to effectively deal with the threat of catastrophic wildland fire 
remains to be seen and will depend upon how well the National Fire Plan 
is implemented. To determine the effectiveness of this implementation 
effort, we continue to believe that a sound performance accountability 
framework is needed, one that provides for specific performance 
measures and data that can be used to assess implementation progress 
and problems. 

Both Interior and the Forest Service indicate in their performance plans
their participation in developing the 2000 National Fire Plan and a 10-
year Comprehensive Strategy under the plan. Furthermore, both agencies
discuss current efforts under way to develop a joint Implementation Plan
for the Comprehensive Strategy. Consistent with our recommendations,
the implementation plan is reported to include cooperatively developed,
long-term goals and performance measures for the wildland fire
management program. In its performance report, the Forest Service
detailed additional specific actions it collaborated on with Interior 
and other agencies related to wildland fire management, such as 
conducting an interagency review of the fire plan system. 

Regarding progress in achieving its fiscal year 2001 goals, Interior 
reported meeting only about half of its planned target of using fire 
and other treatments to restore natural ecological processes to 1.4 
million acres. Although Interior’s report provided reasonable 
explanations for the unmet goals—difficulty in obtaining permits to 
carry out the treatments and shifting of resources from restoration to 
suppression of active fires—it did not discuss any specific strategies 
for overcoming these challenges in the future. The Forest Service 
reported meeting its goal of treating wildlands with high fire risks in 
national forests and grasslands. However, the Forest Service did not 
meet any of the individual indicators related to this goal. For 
example, the Forest Service treated only 1.4 million acres of its 
targeted 1.8 million hazardous fuel acres. The Forest Service provided
explanations that appeared reasonable for some of its unmet targets. For
example, unusual drought conditions combined with the added 
complexities and restrictions of treating hazardous fuels in the 
wildland urban interface contributed to the unmet hazardous fuels goal. 
The Forest Service did not provide any strategies for meeting the unmet 
targets in the future. 

In fiscal year 2003, Interior expects to treat 1.1 million acres to 
reduce hazards and restore ecosystem health compared to its goal of 1.4 
million acres in 2001. In addition, Interior has added goals for 
wildland fire containment, providing assistance to rural fire 
departments, treating high-priority fuels projects, and bringing fire 
facilities up to approved standards. Interior’s strategies for 
achieving these goals are very broad and general and lack a clear link 
or rationale for how the strategies will contribute to improved 
performance. The Forest Service expects to treat 1.6 million acres to 
reduce hazardous fuels, slightly less than its 2001 target of 1.8 
million acres, and assist over 7,000 communities and fire departments. 
The Forest Service did not include one of its targets for 
2001—maximizing fire fighting production capability. [Footnote 17] The 
Forest Services strategies for achieving its goals, although fairly 
general, appear to be reasonably linked to achieving each of the 
performance targets. 

The performance data reported by Interior and the Forest Service for
wildfire management generally appear to be complete, reliable, and
credible. The Forest Service reported that it will use the Budget
Formulation and Execution System to report on performance. However,
we have found that this system is more of a planning tool for ranking 
fuel reduction work at the local unit level and that another system, 
the National Fire Plan Operations and Reporting System, is being 
implemented by both the Forest Service and Interior to track outputs 
and measure accomplishments. Interior acknowledges that its bureaus may 
interpret the data they collect differently and that a common set of 
performance measures is still being developed between Interior and the 
Forest Service as they implement the National Fire Plan. We have 
recommended that the agencies develop a common set of outcome-based 
performance goals to better gauge whether agencies are achieving the 
objective of restoring ecosystem health. [Footnote 18] The Forest 
Service acknowledges possible data limitations and reported that it is 
currently taking steps, such as conducting field reviews, to ensure 
effective internal controls over the reporting of performance data. 

Concluding Observations: 

We have previously stated that the Results Act could provide OMB,
agencies, and Congress with a structured framework for addressing
crosscutting program efforts. OMB in its guidance clearly encourages
agencies to use their performance plans as a tool to communicate and
coordinate with other agencies on programs being undertaken for common
purposes to ensure that related performance goals and indicators are
consistent and harmonious. We have also stated that the Results Act 
could also be used as a vehicle to more clearly relate and address the
contributions of alternative federal strategies. The President’s common
measures initiative, by developing metrics that can be used to compare 
the performance of different agencies contributing to common objectives,
appears to be a step in this direction. 

Some of the agencies we reviewed appear to be using their performance
reports and plans as a vehicle to assist in collaborating and 
coordinating crosscutting program areas. Those that provided more 
detailed information on the nature of their coordination provided 
greater confidence that they are working in concert with other agencies 
to achieve common objectives. Other agencies do not appear to be using 
their plans and reports to the extent they could to describe their 
coordination efforts to Congress, citizens, and other agencies. 

Furthermore, the quality of the performance information reported—how
agencies explain unmet goals and discuss strategies for achieving
performance goals in the future, and overall descriptions of the
completeness, reliability, and credibility of the performance 
information reported—varied considerably. Although we found a number of 
agencies that provided detailed information about how they verify and 
validate individual measures, only 5 of the 10 agencies we reviewed for 
all the crosscutting areas commented on the overall quality and 
reliability of the data in their performance reports consistent with 
the requirements of the Reports Consolidation Act. Without such 
statements, performance information lacks the credibility needed to 
provide transparency in government operations so that Congress, program 
managers, and other decision makers can use the information. 

Agency Comments and Our Evaluation: 

We sent drafts of this report to the respective agencies for comments. 
We received comments from EPA, FEMA, Commerce, and State. The agencies
generally agreed with the accuracy of the information in the report. The
comments we received were mostly technical and we have incorporated
them where appropriate. 

Regarding flood mitigation and insurance, FEMA commented that 
performance reports and plans are static documents that are over a year
old and therefore may not reflect the progress FEMA has made since then.
FEMA also stated that, although not reflected in it performance reports 
and plans, it coordinates its flood mitigation and insurance activities
extensively and maintains and employs a number of interagency 
agreements related to the implementation of its programs. We 
acknowledge these limitations to our analysis in the scope and 
methodology section of this report. 

Regarding border control, State commented that, as summary documents,
performance reports and plans provide a limited opportunity to fully
describe their coordination and data validity and verification efforts. 
State indicated that it plans to include more appropriate measures of
performance and performance data that are complete, reliable, and
credible in its upcoming performance reports and plans. Regarding its
unmet goal for the number of visas processed, State explained that this 
is not an accurate measure of program performance because it depends on
the demand for visas, which is beyond the agency’s control. State plans 
to revise this measure to one that will more appropriately reflect 
program effectiveness. 

Regarding wetlands, EPA commented on a number of initiatives it has
undertaken along with other federal agencies to address the accuracy and
availability of data on the extent and health of wetlands. For example, 
EPA states that its Region V office (Chicago) is working with other 
federal and state agencies to develop an integrated, comprehensive, 
geographic information system-based wetlands mapping system for the 
Minnesota River Basin. Once completed, this new wetland inventory would 
provide a reliable estimate of total wetland acreage for the Minnesota 
River Basin, provide a test to update the older National Wetland 
Inventory data, and serve as a pilot project for identifying wetlands 
throughout the country using an innovative technology. 

We are sending copies of this report to the President, the Director of 
the Office of Management and Budget, the congressional leadership, other
Members of Congress, and the heads of major departments and agencies.
In addition, the report will be available at no charge on the GAO Web 
site at [hyperlink, http://www.gao.gov]. 

If you have any questions about this report, please contact me or 
Elizabeth Curda on (202) 512-6806 or daltonp@gao.gov. Major 
contributors to this report are listed in appendix V. 

Signed by: 

Patricia A. Dalton: 
Director, Strategic Issues: 

[End of section] 

Appendix I: Border Control: 

Table 2: Coordination Efforts among Agencies Involved in Border Control 
as Discussed in Their Fiscal Year 2001 Performance Reports and Fiscal 
Year 2003 Performance Plans: 

Department or agency: Department of Agriculture; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* Agriculture provided brief descriptions of its coordination with 
other organizations for its border-control-related goals. For example, 
for its performance goal to reduce the number and severity of pest and 
disease outbreaks in the United States, Agriculture stated it is a key 
member of the National Invasive Species Council and works with other 
nations and federal agencies to prevent outbreaks by dealing with the 
many pathways by which exotic pests and diseases could enter the United 
States. To intercept prohibited products, Agriculture said it 
participates in inspection “blitzes” as part of multiagency trade 
compliance teams. 
* For its outcome to reduce the incidence of foodborne illness related 
to meat, poultry, and egg products in the United States by creating a 
coordinated national and international food safety risk management 
system, Agriculture said that its goals require coordination with the 
Agriculture food safety partner agencies, including the Department of 
Health and Human Services (HHS) and the Environmental Protection Agency 
(EPA). Agriculture also said it is responsible for reviewing foreign 
inspection systems that export meat and poultry products to the United 
States, and for inspecting imported products at ports of entry to 
assure that standards are equivalent to those of the United States. In 
the report’s program evaluation section, Agriculture stated that the 
Food Service Information System (FSIS) and the Animal and Plant Health 
Inspection Service (APHIS) are working towards defining their roles and 
responsibilities at the U.S. ports of entry regarding products received 
from restricted countries and enhancing interagency communication. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* Agriculture provided brief descriptions of its fiscal year 2003 
performance plan coordination similar to its fiscal year 2001 
performance report. For example, Agriculture said that one objective is 
to provide an effective safety net and promote a strong, sustainable 
United States farm economy, with a key outcome to reduce the number and 
severity of pest and disease outbreaks in the United States. As a 
member of the National Invasive Species Council, Agriculture stated 
that it works with other countries and federal agencies to deploy a 
range of strategies to safeguard the many pathways by which exotic 
pests and diseases may enter the United States. 
* For its objective to protect the public health by significantly 
reducing the prevalence of foodborne hazards, Agriculture stated that 
its key outcome is to reduce the incidence of foodborne illness related 
to meat, poultry, and egg products in the United States. According to 
Agriculture, the goals will require coordination with Agriculture food 
safety partner agencies, including HHS and EPA. 
* In addition, Agriculture said it has established a Homeland Security 
Council to provide policy oversight and coordination of Agriculture 
efforts and to develop performance measures to ensure that investments 
in homeland security meet priority needs. 

Department or Agency: Department of Justice[A]; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* In its combined performance report and performance plan, Justice 
provided short descriptions of coordination efforts with more specific 
information for subgoals under performance goals. 
* For its annual goal to secure America’s borders, especially to reduce 
the incidence of alien smuggling, Justice stated that the Immigration 
and Naturalization Service (INS) will forge effective relationships and 
engage in cooperative activities with national, state, and local 
government as well as nongovernment entities. According to Justice, 
cooperation will be expanded with the U.S. Customs Service, Coast 
Guard, Agriculture, and others through the Border Coordination 
Initiative (BCI). One major strategy of BCI is its outreach efforts to 
other federal, state, and local law enforcement agencies. INS, the 
Coast Guard, and Customs have their own border coordinators, co-located 
at Customs headquarters. Justice also said a de facto border 
coordinator from Agriculture has been appointed. 
* For its performance goal to promote public safety by combating 
immigration-related crimes and removing individuals who are unlawfully 
present in the United States, Justice said INS initiatives on the 
national and global levels require partnerships with other Justice 
components to combat terrorism, organized crime, illegal drugs, and 
violent gangs to reduce the threat of criminal activity. 
* For its performance goal of facilitating port-of-entry traffic and 
monitoring deferred inspections, Justice said INS will continue to 
coordinate and integrate efforts with Customs and the other federal 
inspection services to facilitate the inspection of bona fide 
travelers. In addition, Justice said that INS inspectors maintain 
working relations with the intelligence community, routinely sharing 
information aimed at documenting fraud and human trafficking at ports 
of entry. 
* For the subgoals under annual goals, Justice provided a description 
of more specific coordination efforts. For example, under the subgoal 
of effectively controlling the border, Justice said it will work with 
the Customs Service as part of the BCI. For fiscal year 2003, Justice 
said BCI is planning to increase its outreach efforts not only to the 
other federal, state, and local law enforcement organizations along the 
southwest border, but also to the northern border. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* Justice makes no distinction between coordination efforts that 
occurred in fiscal year 2001 and those that are planned for fiscal year 
2003. 

Department or Agency: Department of State; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* State provided short lists of its coordination “partners” for its one-
border control-related performance goal, but did not provide specific
coordination details. For its performance goal to facilitate the travel 
and immigration to the United States of legitimate visa applicants and 
the denial of visas to ineligible applicants, State said that its 
partners are Justice (including INS), the Drug Enforcement Agency 
(DEA), Customs, APHIS, the Federal Bureau of Investigation (FBI), the
intelligence community, Defense, Energy, the Centers for Disease 
Control and Prevention (CDC), the Federal Aviation Administration 
(FAA), the Internal Revenue Service (IRS), and the Social Security 
Administration (SSA). State said it uses the TIPOFF database, which has 
information contributed by the Central Intelligence Agency (CIA), the
National Security Agency (NSA), and the FBI. In fiscal year 2002, State 
anticipated sharing all visa information with INS ports of entry, and 
is working closely with the Homeland Security Council, Customs, INS, 
and other relevant agencies to strengthen border security measures with 
Canada and Mexico. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* In its performance plan, State generally provided little specific 
information on its actual coordination efforts or involved agencies. 
Instead, State described general aims and uses of information. For 
example, for its performance goal of timely and effective visa issuance 
and a reduction of visa fraud, State said it has committed itself to 
improving its visa procedures and coordination with other agencies and
departments. It said it uses TIPOFF, with information gathered from all 
sources throughout the United States government, especially 
intelligence and law enforcement information from the CIA, the FBI, and
NSA.[B] Watchlist names are also entered into the port-of-entry name 
check system, operated by INS and Customs. State said data generated by 
consular officers and shared with INS and other agencies enhance both 
border security and service to visa recipients upon arrival in the 
United States. 

Department or agency: Department of Transportation; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* In its performance report and performance plan, Transportation 
provided extensive information on involved agencies and roles. It has a 
new 2002 performance goal for coastal and seaport security to ensure 
sea-borne foreign and domestic trade routes and seaports remain 
available for the movement of passengers and cargo. For that goal, 
Transportation said the Transportation Security Administration (TSA), 
the Maritime Administration (MARAD), and the Coast Guard will 
coordinate with the international community and federal and state 
agencies to improve coordination of container identification, tracking, 
and inspection. MARAD will facilitate improvements in port and cargo 
security in Latin America and the Caribbean with the Organization of 
American States. MARAD and the Coast Guard will develop model port 
security guidelines for commercial strategic ports. In addition,
Transportation said the Coast Guard and MARAD will test deployment 
plans through port security readiness exercises. MARAD will conduct 
security modules within strategic port defense workshops for federal 
and commercial port officials. Transportation said it coordinates 
closely with the Office of Homeland Security, Defense, State, the 
Customs Service, INS, and local and state governments to ensure 
security in ports and waterways. 
* Another performance goal is to reduce illegal immigration across U.S. 
sea borders. According to Transportation, the Border Patrol enforces 
U.S. immigration laws on shore, while the Coast Guard enforces 
immigration law at sea. Transportation said the Coast Guard regularly 
coordinates with State,
INS, and the Border Patrol on immigration issues and potential 
international agreements. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* Transportation makes no distinction between coordination efforts that 
occurred in fiscal year 2001 and those that are planned for fiscal year 
2003. 

Department or agency: Department of the Treasury[C]; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* In its annual performance report, Treasury provided general 
information on Customs coordination with other agencies. For the border-
control-related performance goal to secure the borders while 
facilitating the expeditious movement of lawful international travel 
and commerce, Treasury said Customs continued to work closely with INS 
as well as other law enforcement and inspection agencies around and 
along the borders. Cooperative efforts such as BCI continued to examine 
and implement ways partner agencies could better utilize shared 
resources. According to Customs, a few of these agencies included INS, 
local and state police, the Coast Guard, Agriculture, and foreign law
enforcement. Efforts toward increased cooperation included the cross 
training of partner agency employees in duties and expertise, 
technology, and equipment training; improved sharing of intelligence;
community and importer outreach; better utilization of radio technology 
for improved communication among agencies; and cooperative operational 
and tactical planning. 
* In its fiscal year 2001 report, Customs also provided specific 
information about information technology initiatives, such as a joint 
initiative with INS on license plate readers. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* In its performance plan, Customs provided details on coordination 
agencies and initiatives. In line with its mission, Customs described 
many crosscutting coordination efforts. It said it enforces hundreds of
laws and regulations in partnership with dozens of federal agencies and 
maintains a presence at over 300 ports of entry. Customs provided 
examples of crosscutting efforts for border control. For example, 
Customs said it continues to work with other federal agencies in new 
programs, such as the Integrated Automated Fingerprint Identification 
System. As part of that program, a national Memorandum of Agreement was 
completed between the FBI, FAA, and Customs. 

Sources: Department of Agriculture, FY 2003 Annual Performance Plan and 
Revised Plan for FY 2002 (Washington, D.C.: Mar. 2002); Department of 
Agriculture, FY 2001 Annual Program Performance Report (Washington, 
D.C.: Mar. 2002); Department of Justice, FY 2001 Performance Report & FY
2002 Revised Final, FY 2003 Performance Plan (Washington, D.C.: 2002); 
Department of State, Performance Plan, Fiscal Year 2003 (Washington, 
D.C.: Sept. 2002); Department of State, Program Performance Report, 
Fiscal Year 2001 (Washington, D.C.: Mar. 2002); Department of 
Transportation, Performance Plan—FY 2003 and Performance Report—FY 2001 
(Washington, D.C.: Mar. 2002); Department of the Treasury, Performance 
Plans, Final for FY 2002,Proposed for FY 2003 (Washington, D.C.: 2002); 
Department of the Treasury, Program Performance Report, Fiscal Year 
2001 (Washington, D.C.: 2002); U.S. Customs Service, FY 2003 
President’s Budget, Performance Plan and Report (Washington, D.C.: Feb. 
2002); U.S. Customs Service, Annual Report, Fiscal Year 2001 
(Washington, D.C.: 2002). 

[A] The departments of Justice and Transportation have combined fiscal 
year 2001 performance reports and fiscal year 2003 annual performance 
plans. Where it is not possible to distinguish if material pertains to 
performance reporting or performance planning, the material is 
displayed as combined. 

[B] According to State’s Congressional Presentation Document, fiscal 
year 2003, only about half of the TIPOFF records are recorded in the 
port-of-entry name check systems. 

[C] This section represents Customs Service material from the Treasury 
and Customs Service plans and reports. 

[End of table] 

Table 3: Agencies’ Reported Progress and Strategies for Achieving Goals 
in Border Control as Discussed in Their Fiscal Year 2001 Performance 
Reports: 

Department or agency: Agriculture; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* Agriculture reported that it met or exceeded all but one (risk 
management system) of its fiscal year 2001 performance targets relating 
to border control performance goals, which included (1) reducing the 
number and severity of pest and disease outbreaks in the United States, 
(2) creating a coordinated national and international food safety risk
management system to meet the outcome of reducing the incidents of 
foodborne illness related to meat, poultry, and egg products in the 
United States and (3) conducting a comprehensive national and 
international communication program that is an open exchange of 
information about opinions about food safety risks. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* When the one risk management system performance target was not met, 
Agriculture provided reasonable, specific explanations for not 
achieving the performance target. Agriculture reported that it fell
short of meeting the target for significantly reducing the prevalence 
of salmonella on broiler chickens. Agriculture said it is looking into 
causes as to why rates continue to fluctuate, such as testing being 
done randomly. The data do not indicate if the problem included 
problems with imported chickens. According to Agriculture, preliminary 
data analysis indicated that a number of plants tested in fiscal year
2001 did not meet the performance standard set for broiler chickens, 
and therefore resulted in a perceived higher prevalence rate.[A] 
Agriculture said it might include not only random sampling, but also
sampling when there is an indication that problems exist. 

Department or agency: Justice; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* For its performance targets under its performance goal to secure 
America’s borders, especially to reduce the incidence of alien 
smuggling, Justice said it met its targets to effectively control the 
border and exceeded its target to intercept mala fide and offshore 
travelers en route to the United States. Justice did not provide fiscal 
year 2001 targets for identifying, disrupting, and dismantling alien
smuggling and trafficking organizations, but did provide actual 
performance data. 
* For its targets under its performance goal to promote public safety 
by combating immigration-related crimes and removing individuals, 
especially criminals, who are unlawfully present in the United States, 
Justice said its targets will be met. Justice stated its target for 
criminal removals will be met when data are reconciled. However, the 
data for criminal removals should have been reconciled in
January 2002. Therefore, it should be reported in Justice’s performance 
document. 
* For the annual goal to improve the efficiency of the inspections 
process for lawful entry of persons and goods, Justice said targets 
were exceeded. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* Justice’s information reported all performance targets were or will 
be achieved. However, it is unclear if reconciled data for criminal 
removals are still pending that would demonstrate that the performance 
target was achieved. 

Department or agency: State; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* State had two performance goals that affected border control. These 
were (1) meeting anticipated increases in demand for nonimmigrant and
immigrant visas and (2) reducing the risk of illegitimate entry of 
aliens hostile to the nation’s interest. For the visa cases, State used 
workload measures of cases processed with performance measures and 
targets. State did not meet its target for immigrant visas. Performance 
expectations for the second goal were explained in narrative 
statements, but a set measure and target were not provided. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* State said the decrease in immigrant visa case numbers from that 
expected from fiscal year 2000 to fiscal year 2001 was due to extremely 
heavy demand from INS for visa numbers to adjust the status of large 
numbers of aliens already in the United States. State discussed some 
strategies for reducing the entry of illegal aliens (a performance 
target was not set), but did not clearly address strategies to address
the immigrant visa target. 

Department or agency: Transportation; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* Transportation had two fiscal year 2001 performance goals relating to 
border control.[B] One goal was reducing illegal immigration across 
United States sea borders, with a measure of the percentage of 
undocumented migrants interdicted and/or deterred attempting to enter 
the United States via maritime routes. Transportation did not meet the 
performance target. 
* A second measure was the percentage of days that the designated 
number of critical defense assets maintain a combat readiness rating of 
2 or better, which Transportation did not meet. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* Transportation provided reasonable, specific information on why the 
target for reducing illegal immigration across U.S. sea borders was not 
met and strategies to achieve the target in the future. In more general 
terms, Transportation said the Coast Guard will (1) operate along 
maritime routes to deter and defeat attempts at smuggling undocumented
migrants, (2) establish agreements with source countries to reduce 
migrant flow, (3) use intelligence to continually improve patrol plans 
and tactics, (4) develop more capable sensors, advanced vessel search 
technologies, and nonlethal interdiction technologies, (5) develop 
tactical data exchange systems, and (6) provide advice and assistance to
migrant source countries through State to improve law enforcement 
efforts against migrant smugglers. 
* Transportation also said political and socioeconomic conditions 
influence variations in illegal migration patterns. To provide a more 
understandable migrant interdiction performance measure, Transportation 
said it will invert the former performance measure and calculate the 
percentage of undocumented migrants interdicted and/or deterred versus 
the percentage of undocumented migrants that have successfully entered 
the United States over maritime routes. Transportation expects to meet 
the performance targets for fiscal year 2002. 
* For providing combat ready units, Transportation said high endurance 
cutter and patrol boat readiness remained nearly constant, meeting 
Defense plan requirements. Transportation and Defense reported high 
endurance cutter and patrol boat readiness 91 and 100 percent of the 
time, respectively. Port security units’ readiness improved by 
approximately 3 percent. After 2001, Transportation said this 
performance goal will be an operating administrative performance goal 
whose results will be discussed in the context of the new coastal and 
seaport security performance goal. 

Department or agency: Treasury; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* Treasury has a strategic goal to protect the nation’s borders and 
major international terminals from traffickers and smugglers of illicit 
drugs, but had measures covering legal violations that were not limited 
to drug trafficking or smuggling. Related measures include (1) 
efficiency of targeting selective air passengers and vehicles, (2) air 
passenger and vehicle compliance with laws and regulations, (3) 
processing time to clear customs or initial screening, (4) passenger 
data provided on arrival, (5) response rate to border coordination 
initiative requests, (6) detection of suspect aircraft entering U.S. 
territory, and (7) inability to launch Customs aircraft or vessels. 
Treasury reported that it did not meet its targets for the compliance 
rate of air travel passengers with laws and regulations and the number 
of times Customs is unable to launch an aircraft or vessel. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* Regarding air travel, Treasury said the fiscal year 2001 final data 
for air travel indicate a slight increase in the compliance rate over 
fiscal year 2000 data. Treasury said this reflects the goal of 
incremental improvement in performance. However, Treasury said it could 
not identify any deficiency to explain the slight shortfall in the 
compliance rate between the 2001 actual results and the 2001 goal. 
Treasury also said the percentage of Customs’ no launches of aircraft 
or vessels during fiscal year 2001 was approximately double the 
projection. Treasury did not provide any strategies for meeting the
performance targets in the future, as its fiscal year 2003 performance 
plan was still under review at the time of the fiscal year 2001 report 
publication. 

Sources: Department of Agriculture, FY 2001 Annual Program Performance 
Report (Washington, D.C.: Mar. 2002); Department of Justice, FY 2001 
Performance Report & FY 2002 Revised Final, FY 2003 Performance Plan 
(Washington, D.C.: 2002); Department of State, Program Performance 
Report, Fiscal Year 2001 (Washington, D.C.: Mar. 2002); Department of 
Transportation, Performance Plan—FY 2003 and Performance Report—FY 2001 
(Washington, D.C.: Mar. 2002); Department of the Treasury, Program 
Performance Report, Fiscal Year 2001 (Washington, D.C.: 2002); U.S. 
Customs Service, FY 2003 President’s Budget, Performance Plan and 
Report (Washington, D.C.: Feb. 2002); U.S. Customs Service, Annual 
Report, Fiscal Year 2001 (Washington, D.C.: 2002). 

[A] It is not clear if any of the Agriculture information includes 
foreign plant findings. 

[B] Transportation also added a new performance goal in fiscal year 
2002 for coastal and seaport security to ensure sea-borne foreign and 
domestic trade routes and seaports remain available for the movement of 
passengers and cargo. The measure will be the percentage of high 
interest vessels screened. 

[End of table] 

Table 4: Agencies’ Expected Progress and Strategies for Achieving Goals 
in Border Control as Discussed in Their Fiscal Year 2003 Performance 
Plans: 

Department or agency: Agriculture; 
What progress did the agencies expect to make in fiscal year 2003? 
* Agriculture’s fiscal year 2003 performance plan border-related 
performance goals remained the same as those stated in its fiscal year 
2001 performance report, with adjustments to reflect actual 2001 data. 
The goals included (1) reduce the number and severity of pest and 
disease outbreaks in the United States, (2) create a coordinated 
national and international food safety risk management system to ensure 
the safety of U.S. meat and poultry products from farm to table, and 
(3) conduct a comprehensive national and international communication 
program about food safety risks. 
* For the first performance goal, Agriculture performance targets 
increased from fiscal year 2001 actual performance. For the second 
performance goal, Agriculture said the Food Safety and Inspection 
Service (FSIS) was reevaluating the targets for the prevalence of 
foodborne illnesses as a better understanding of the factors become 
known. Agriculture set targets both lower and higher than the actual 
amount in fiscal year 2001. The plan does not explicitly contain 
measures for increasing reviews and audits of foreign inspection 
systems, described as an important effort in its strategies. 
* For the third performance goal, the fiscal year 2003 targets for 
getting food safety information to citizens were set lower, and the 
targets for stakeholder activities held to improve food safety related
decisionmaking and public policy were set slightly higher than fiscal 
year 2001 actual performance. The fiscal year 2001 actual data for food 
safety information was considerably higher than the target set for 
2003, but the annual plan does not describe why the new target was not 
set higher. 

Do the agencies provide strategies that are reasonably linked to 
achieving their fiscal year 2003 goals? 
* Agriculture’s fiscal year 2003 performance plan generally describes 
several strategies that appear to be reasonably linked to meeting its 
performance goals. 
* Several strategies are intended to reduce the number and severity of 
pest and disease outbreaks in the United States. These included efforts 
to (1) devote additional resources to inspection of incoming people and 
cargo, (2) assess which agricultural products are likely to carry 
exotic pests and diseases and establish appropriate, science-based 
quarantine regulations, (3) promote awareness of the value of these 
regulations to help the public and importers understand the need for 
compliance, (4) inspect passenger baggage and cargo at points of origin 
as well as aircraft, ships, trains, and other vehicles at U.S. ports of 
entry, (5) enforce penalties for those who are caught carrying 
prohibited products to deter future violations, and (6) maintain an 
adequate team of animal and health experts to address emergencies 
quickly and effectively. 
* For the second performance goal-creating a coordinated national and 
international food safety risk management system, Agriculture described
efforts to (1) establish national performance standards for ready-to-
eat meat and poultry products and establish additional standards for 
raw products, as appropriate, (2) expand access to overseas markets by 
seeking internationally recognized laboratory accreditation and by 
expanding United States laboratory capacity to meet European Union 
residue testing requirements, and (3) ensure that meat, poultry, and 
egg products imported into the United States are safe by increasing 
reviews and audits to ensure the continued equivalence of foreign 
inspection systems. 
* For the third performance goal, Agriculture planned to (1) emphasize 
both education and explanation of food safety issues, (2) develop 
information for and deliver information to at-risk populations, (3) 
incorporate risk communication objectives into risk management 
strategies, (4) increase seminars and technical training on science-
based food safety standards for U.S. foreign delegates, and (5) expand
risk prevention for small and very small plants through education. 

Department or agency: Justice; 
What progress did the agencies expect to make in fiscal year 2003? 
* Justice’s fiscal year 2003 performance plan has several border-
control-related performance goals with subgoals and related measures 
and targets. For a major objective, to secure America’s borders, 
Justice has several annual performance goals. One is securing America’s 
borders, especially to reduce the incidence of alien smuggling. 
Subgoals include (1) reducing the number of illegal aliens in the United
States, (2) effectively controlling the border, (3) identifying, 
disrupting, and dismantling alien smuggling and trafficking 
organizations, and (4) deterring illegal immigration at the source. For
the first subgoal, Justice has added new measures to determine the 
total number of illegal aliens residing in the United States and annual 
entries of illegal aliens residing in the United States. The 
performance targets were adjusted. For example, the fiscal year 2003 
target for the number of illegal aliens residing in the United States 
is 6.6 million, compared to 7.0 million estimated in 2001. 
* A second goal is combating immigration-related crimes and removing 
individuals who are unlawfully present in the United States. For 
controlling criminal aliens, a subgoal includes increasing the number of
criminal alien removals, monitoring alien overstays, and monitoring 
escort of criminal aliens. The performance targets were adjusted. For 
example, Justice has increased the target for criminal alien removals 
from fiscal year 2001 to fiscal year 2003, consistent with fiscal year 
2001 actual performance and fiscal year 2002 targets. 
* Another performance goal is the efficiency of the inspections process 
for lawful entry of persons and goods, with a subgoal to facilitate 
port-of-entry traffic and monitor deferred inspections. Targets for 
fiscal year 2003 were adjusted to reflect fiscal year 2001 performance. 

Do the agencies provide strategies that are reasonably linked to 
achieving their fiscal year 2003 goals? 
* Justice’s strategies and initiatives to address its border control 
performance goals generally appear to be reasonably linked to achieving 
its goals. Justice provides overarching strategies to secure America’s 
borders that describe objectives to (1) prevent and deter illegal entry 
by phased implementation of a comprehensive border enforcement strategy 
that concentrates resources to control corridors of illegal entry, (2) 
pursue border safety initiatives that create a safe border environment, 
(3) strengthen the capabilities of host and transit countries to combat 
illegal migration and prevent and deter illegal immigration at the 
source, and (4) enhance and maintain an effective intelligence 
capability through coordination with other agencies and integration of 
INS worldwide intelligence resources. For each subgoal area, Justice 
provides additional detail on strategies to achieve the subgoal. For 
example, Justice discusses strategies to achieve the fiscal year 2003 
goal of controlling borders between ports of entry and at ports of 
entry. 

Department or agency: State; 
What progress did the agencies expect to make in fiscal year 2003? 
* For fiscal year 2003, State established a border control performance 
goal similar to that used in the past. The goal included timely and 
effective visa issuance and a reduction of visa fraud. State said it 
was establishing additional indicators for developing a biometrics 
collection program for U.S. visas and federal agency access to the 
Consular Consolidated Database. Projected performance for processing
immigrant visa cases was expected to increase from fiscal year 2001 
actual performance to projected fiscal year 2003 performance, but 
decrease for nonimmigrant visa cases. 

Do the agencies provide strategies that are reasonably linked to 
achieving their fiscal year 2003 goals? 
* For the most part, State provided only general statements of how it 
plans to achieve its fiscal year 2003 goal. Regarding visa issuance, 
State said it has committed itself to improving its visa procedures and 
coordination with other agencies and departments. In addition to new 
priorities such as establishing a robust entry-exit system for 
foreigners, State said it is also analyzing and improving all current 
processes and procedures to reflect the lessons learned from September 
11. In addition, State said it seeks to facilitate entry for deserving
refugees of natural disasters, political repression, and victims of 
trafficking. According to State, data generated by consular officers 
and shared with INS and other agencies enhance both border security
and service to visa recipients upon arrival in the United States. 

Department or agency: Transportation; 
What progress did the agencies expect to make in fiscal year 2003? 
* Transportation said it retained goals and measures for interdiction 
and/or deterrence of undocumented migrants across United States sea 
borders. The fiscal year 2003 target for interdicting or deterring 
undocumented migrants remains at an 87 percent target, the same as the 
target for the past few years and above the fiscal year 2001 actual 
achievement of 82.5 percent. 
* Transportation said it established a new performance goal and related 
measure for fiscal year 2002 that would carry into 2003: Ensure sea-
borne foreign and domestic trade routes and seaports remain available
for the movement of passengers and cargo. The measure is the percentage 
of high-interest vessels screened, with a target for fiscal year 2003 
set at 100 percent. 

Do the agencies provide strategies that are reasonably linked to 
achieving their fiscal year 2003 goals? 
* For the border-control-related goals, Transportation provided 
strategies that appear to be reasonably linked to achieving its goals. 
Transportation said the Coast Guard will have efforts to (1) operate 
along maritime routes to deter and defeat attempts at smuggling 
undocumented migrants, (2) establish agreements with source countries 
to reduce migrant flow, (3) use intelligence to continually improve 
patrol plans and tactics, (4) develop more capable sensors, advanced 
vessel search technologies, and nonlethal interdiction technologies, 
(5) develop tactical data exchange systems, and (6) provide advice and
assistance through State auspices for migrant source countries in 
improving law enforcement efforts against organized migrant smugglers. 
* For the new performance goal, Transportation said it would increase 
intelligence efforts in ports; improve advanced information on 
passengers, crew, and cargo; and establish or improve information and
intelligence fusion centers in Washington and on both coasts. It also 
identified more specific efforts, such as increasing boarding and 
escort operations to protect vessels carrying large numbers of 
passengers and vessels with dangerous cargo, such as liquefied natural 
gas or other volatile products, from becoming targets. In another 
example, Transportation said it is beginning a multiyear task of 
thoroughly assessing seaport vulnerability. An interagency 
vulnerability assessment process led by the Coast Guard will complete 
55 comprehensive port vulnerability assessments by 2004. 

Department or agency: Treasury[A]; 
What progress did the agencies expect to make in fiscal year 2003? 
* Customs described two border-control-related performance goals for 
fiscal year 2003. One performance goal is to secure the nation’s borders
while facilitating the expeditious movement of lawful international 
travel and commerce, with measures of (1) efficiency of targeting 
selective air passengers and vehicles, (2) air passenger and vehicle 
compliance with laws and regulations, (3) processing time for air/land 
vehicle passengers, (4) passenger data provided on arrival, and (5) the 
number of passengers processed. The fiscal year 2003 performance 
targets are lower than fiscal year 2001 actual performance for vehicle 
compliance rates and targeting efficiency. 
* A second performance goal is to contribute to a safer America by 
reducing civil and criminal activities associated with the enforcement 
of Customs laws, with measures of (1) Customs efforts to identify, 
disrupt, and dismantle organizations that further terrorist activity, 
such as nonintrusive inspections of cargo or efforts related to border 
initiatives, (2) smuggling windows of opportunity, such as arriving 
persons, conveyances, and commercial shipments, and (3) outbound 
licensing violations. 

Do the agencies provide strategies that are reasonably linked to 
achieving their fiscal year 2003 goals? 
* Customs provides general information on the strategies to achieve its 
fiscal year 2003 performance goals. It provides a description of its 
“strategic context” for each of its goal areas and other information in 
sections pertaining to specific Customs activities. These vary in the 
level of detail. 
* For securing the border, Customs described going to a Level 1 alert 
after September 11, requiring antiterrorist questioning and increased 
inspections of travelers and goods. In addition, Customs described 
efforts such as (1) deploying inspection technology, (2) applying risk 
management principles to target and identify high-risk travelers and 
conveyances, (3) hardening the northern border via installation of 
technology and infrastructure improvements, and (4) implementing the 
Customs-Trade Partnership against Terrorism to strengthen the overall 
supply chain and border security. 
* For disrupting terrorist activities, Customs defined challenges and 
constraints, and is playing a major role in the interdiction and 
detection of weapons of mass destruction entering or leaving the United
States. For example, Customs will conduct increased vessel, passenger, 
and cargo examinations. Additional funding is being requested for 
deploying a mixture of nonintrusive inspections at the nation’s 
seaports. 
* In an operations and maintenance section, Customs said it maintains a 
Command, Control, Communications, Computers and Intelligence facility
to coordinate the combined air and marine efforts of the military and 
law enforcement agencies within 100 miles of the U.S. coastline. 

Sources: Department of Agriculture, FY 2003 Annual Performance Plan and 
Revised Plan for FY 2002 (Washington, D.C.: Mar. 2002); Department of 
Justice, FY 2001 Performance Report & FY 2002 Revised Final, FY 2003 
Performance Plan (Washington, D.C.: 2002); Department of State, 
Performance Plan, Fiscal Year 2003 (Washington, D.C.: Sept. 2002); 
Department of Transportation, Performance Plan—FY 2003 and Performance 
Report—FY 2001 (Washington, D.C.: Mar. 2002); Department of the 
Treasury, Performance Plans, Final for FY 2002,Proposed for FY 2003
(Washington, D.C.: 2002); U.S. Customs Service, FY 2003 President’s 
Budget, Performance Plan and Report (Washington, D.C.: Feb. 2002). 

[A] This information was obtained from Customs’ fiscal year 2003 
President’s Budget Performance Plan and Report. 

[End of table] 

Table 5: Reliability of Performance Data Reported by Agencies Involved 
in Border Control as Discussed in Their Fiscal Year 2001 Performance 
Reports: 

Department or agency: Agriculture; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* Agriculture’s fiscal year 2001 performance report generally provides 
explanations of data completeness and reliability. Regarding the data 
for the indicator of international air travelers’ compliance with 
restrictions to prevent entry of pests and diseases, Agriculture said 
data for this performance measure are collected through the Agriculture
Quarantine Inspection (AQI) Monitoring System and are obtained at 
airports of entry by applying standard statistical sampling procedures. 
* For its risk management data, Agriculture said an automated system 
provides information on microbiological, chemical, and pathological 
analyses of meat and poultry and their processed products. Agriculture 
said it considers the data to be reliable. The report does not say what 
specific steps were taken to verify and validate the information. 
Agriculture does not indicate if any of the information pertains to 
imported meat or poultry. 
* For the national and international communication program, Agriculture 
said people are informed of food safety information through a variety 
of outreach programs, including print, radio, and TV outlets. Data on 
stakeholder activities to improve food safety decision making are based 
on the number of activities advertised in the Federal Register. 
Agriculture considers its data to be reliable. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* Regarding risk management data on salmonella on broiler chickens, 
Agriculture said it was looking into why the performance rates continue 
to fluctuate. Agriculture said it is giving serious consideration to
increasing its activities to include not only random sampling but also 
sampling when there is an indication that problems exist in a plant. 
Agriculture said it also was giving serious consideration to deleting 
this indicator, as additional sampling results would skew the 
salmonella prevalence targets. 
* In its fiscal year 2001 report, Agriculture did not indicate 
limitations for its communication program. However, in its fiscal year 
2003 plan, Agriculture said that while it can estimate the number of 
people reached, the number of people who follow safe food handling 
practices can only be determined by periodic surveys that are not 
conducted annually. 

Department or agency: Justice; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* Justice’s performance report included explanations about data 
collection and storage, data validation and verification, and any known 
data limitations for each measure. The explanations provided adequate
information about the completeness, reliability, and credibility of the 
data. For example, Justice provided a definition of the measure for 
targeted alien smuggling and trafficking organizations identified, 
disrupted, and dismantled, and explained the measure’s data collection 
and storage. Justice said that the Statistics Office of the Office of 
Policy and Planning conducts data validation and verification. The 
statistics are corroborated through submission audits and logic, range, 
and computational edits. According to Justice, the data records are 
complete, with 95 percent of field office records entered within the 
first 8 working days of the reporting month. The remaining 5 percent 
are subsequently obtained through submission audits. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* For the most part, Justice did not identify any shortcomings in its 
fiscal year 2001 performance data. Justice did discuss data limitations 
for new fiscal year 2002 measures on the total number of illegal aliens 
residing in the United States and the annual entries of illegal aliens 
residing in the United States. It also mentioned minor problems with
existing measurement data and steps to minimize the problems. For 
example, Justice said that the data for the measure on high-priority 
border corridors demonstrating optimum deterrence are the subject of
a process to standardize all such recording and reporting of data, 
which is ongoing across all border patrol sectors to ensure consistency 
and validity. The collection of these data is currently an intensive 
manual process. Justice said the use of INS’s intranet to extract 
existing data from automated systems along with auxiliary data not yet 
automated is being tested at limited pilot sites. 

Department or agency: State; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* In the fiscal year 2001 performance report, State did not provide 
consistent or adequate information for the border-control-related data 
sources to make judgments about data reliability, completeness, and
credibility. State provided a few words describing the data source, 
data storage, and frequency of the data. For example, for the measure 
of immigrant visa cases and nonimmigrant visa cases, State said a
corporate database was the source and storage point. For validity, 
State said there was no known data source outside the department. 
Therefore, it was not possible to assess data quality. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* For the most part, State did not provide sufficient information on 
data quality to be used to judge if there were data limitations. 

Department or agency: Transportation; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* Transportation’s combined plan and report provides extensive 
information on its measures and data sources that allows an assessment 
of data quality. The information includes (1) a description of the 
measure, (2) scope, (3) source, (4) limitations, (5) statistical 
issues, and (6) verification and validation. Other explanatory 
information is provided in a comment section. For example, for the 
migrant interdiction measure, Transportation describes the scope as 
including Cuban, Dominican, Haitian, and Chinese migrants. The success 
rate calculation is also described. Transportation said data are
obtained from the Coast Guard and INS. Estimates of migrants who 
successfully arrive and estimates of those with a high potential for 
undertaking the voyage are derived from investigations of incidents,
interviews of detainees, and intelligence gathering. Limitations, 
statistical issues, and verification and validation observations 
highlight issues of estimation. The measure’s comment section says that 
the highly variable nature of illegal migrant activity limits the 
ability to project future outcomes based on performance in the 
immediate past. 
* Transportation said that its Office of Inspector General plans to 
selectively verify and validate performance measurement data each year 
and also will assess performance measures when pertinent to the conduct 
of ongoing projects. As part of their ongoing work, Transportation said 
managers of departmental data programs use quality control techniques, 
such as flow charting the data collection process, to identify where 
errors can be introduced into the data collection system. In addition,
Transportation said its Bureau of Transportation Statistics is 
developing a statistical policy framework where the operating 
administrations work together to identify and implement current 
statistical best practices in all aspects of their data collection
programs. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* Transportation provides explanations of data shortcomings and the 
means to address the shortcomings. For its new coastal and seaport 
security goal and measure, Transportation said that the data for this 
measure are collected using a manual count from situation reports sent 
after a vessel inspection or escort. Data systems have not yet been 
developed or modified to capture this information, and Transportation 
said it is possible that errors in the data could result due to manual
data collection. Transportation said this is an interim activity-based 
measure until appropriate outcome-based measures are developed. 
* For other measures, Transportation also provides detailed 
explanations of any data shortcomings. For example, for the measure of 
interdicting or deterring undocumented migrants, Transportation said the
number of illegal immigrants entering the United States and the numbers 
of potential migrants are derived numbers subject to estimating error.
Because of the speculative nature of the information used, and the 
secretive nature of illegal migration, particularly where professional 
smuggling organizations are involved, Transportation said the estimated 
potential flow of migrants may contain significant error. The measure 
only tracks four migrant groups at this time. Trend information prior
to 1995 is not available. The Coast Guard has developed the estimation 
techniques that support this indicator over the last 6 years in order 
to more consistently use intelligence information. Transportation said 
the Coast Guard is seeking independent assessment of the methods. 

Department or agency: Treasury; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* Treasury provided a general statement on the completeness and 
reliability of its data, citing adherence to Office of Management and 
Budget (OMB) standards. Treasury said in its fiscal year 2000 
performance plan that bureaus were required to provide self-assessments 
of data quality using two categories: (1) reasonable accuracy (judged 
to be sufficiently accurate for program management and performance 
reporting purposes specified in OMB Circular A-11, section 232, as 
“acceptably reliable”), or (2) questionable or unknown accuracy—judged 
to be materially inadequate. Where statistical confidence intervals are 
available, Treasury said these are provided instead of the rating 
statements. In addition, Treasury said the submission of fiscal year 
2001 information and assurance statements required bureaus to address 
any performance measure data reliability issues. Treasury said 
performance data presented in the fiscal year 2001 report meet the 
standards for reliability set forth in OMB Circular A-11, section 232, 
in that there is neither a refusal nor a marked reluctance by agency
managers or government decision makers to use the data in carrying out 
their responsibilities.[A] 
 
Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* In its fiscal year 2001 performance report, Treasury provided a 
general description of steps to improve the quality and value of 
performance data. Treasury said teams of Treasury analysts, with the 
assistance of a loaned executive from OMB, performed reviews and 
analyses of Treasury’s fiscal year 2001 performance measures, including 
a review of existing verification and validation information. Results 
and recommendations were forwarded to bureaus for use in their data 
quality improvement efforts. Also, bureau classes on Treasury’s 
implementation of the Results Act included a session on quality
performance measures and data verification and validation. 

Sources: Department of Agriculture, FY 2001 Annual Program Performance 
Report (Washington, D.C.: Mar. 2002); Department of Justice, FY 2001 
Performance Report & FY 2002 Revised Final, FY 2003 Performance Plan 
(Washington, D.C.: 2002); Department of State, Program Performance 
Report, Fiscal Year 2001 (Washington, D.C.: Mar. 2002); Department of 
Transportation, Performance Plan—FY 2003 and Performance Report—FY 2001 
(Washington, D.C.: Mar. 2002); Department of the Treasury, Program 
Performance Report, Fiscal Year 2001 (Washington, D.C.: 2002); U.S. 
Customs Service, FY 2003 President’s Budget, Performance Plan and 
Report (Washington, D.C.: Feb. 2002); U.S. Customs Service, Annual 
Report, Fiscal Year 2001 (Washington, D.C.: 2002). 

[A] In its fiscal year 2003 performance plan, Customs provided a 
description of each measure’s definition, verification and validation, 
and data accuracy. Customs said that virtually all border-related 
measures and data have reasonable accuracy, with relatively high 
confidence levels. Baseline data for the average time for non-
commercial vehicles to clear the Northern and Southern Borders are being
developed. In addition, Customs said data verification and validation 
is planned for information in the Aviation and Marine Operations 
Reporting System, the source of data for information such as the 
response rate to border coordination initiative requests, the detection 
of suspect aircraft entering U.S. territory, and the times Customs is 
unable to launch an aircraft or vessel. 

[End of table] 

[End of section] 

Appendix II: Flood Mitigation and Insurance: 

Table 6: Coordination Efforts among Agencies Involved in Flood 
Mitigation and Insurance as Discussed in Their Fiscal Year 2001 
Performance Reports and Fiscal Year 2003 Performance Plans: 

Department or agency: U.S. Army Corps of Engineers (Corps); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* The Corps has not submitted a fiscal year 2001 performance report. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* The Corps has not submitted a fiscal year 2003 performance plan. 

Department or agency: Department of Agriculture; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* Agriculture states in its fiscal year 2001 report that it uses data 
included in the National Dams Inventory maintained by the Corps and 
FEMA to help achieve its goal of providing benefits to property and 
safety through flood damage reduction. According to Agriculture’s 
comments, NCRS provides data to the Corps, which has lead 
responsibility for the inventory. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* Agriculture’s fiscal year 2003 performance plan does not identify 
coordination efforts related to its goal of providing benefits to 
property and safety through flood damage reduction. It does, however, 
state that projects are supported by a combination of federal, state, 
and local funds. 

Department or agency: Federal Emergency Management Agency (FEMA); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001 
performance reports? 
* FEMA’s fiscal year 2001 performance report does not specify which 
agencies it collaborates with to achieve goals related to flood 
mitigation and insurance. [A] 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* FEMA’s fiscal year 2003 performance plan includes an appendix that 
outlines categories of crosscutting activities, such as mitigation and 
preparedness. 
* One activity that supports this goal is the National Flood Insurance 
Program (NFIP). FEMA states that it coordinates with other federal 
entities to ensure compliance with mandatory purchase requirements of 
the National Flood Insurance Reform Act. The purpose of this act is to 
improve the financial condition of NFIP and reduce federal expenditures
for disaster assistance to flood-damaged properties. FEMA states that 
it works on this effort with the departments of Agriculture, Housing 
and Urban Development (HUD), and Veterans Affairs (VA), the Small 
Business Administration (SBA), and, within the Department of the 
Treasury, the Federal Deposit Insurance Corporation (FDIC), the Office 
of Thrift Supervision (OTS), and the Office of the Comptroller of the 
Currency (OCC). Other entities involved are the National Credit Union 
Administration (NCUA), the Farm Credit Administration (FCA), the Board 
of Governors of the Federal Reserve System, Freddie Mac, and Fannie 
Mae. 
* In addition, FEMA states that it is the chair of the President’s Long-
Term Recovery Task Force, which helps state and local governments to 
identify their needs related to the long-term impact of a major, 
complex disaster. Agencies that FEMA coordinates with on this effort 
include the departments of Agriculture, Commerce, Defense, Education, 
Energy, Health and Human Services, Housing and Urban Development, the 
Interior, Labor, and Transportation. Other involved entities include 
the Environmental Protection Agency, the Federal Energy Regulatory
Commission (FERC), the Internal Revenue Service, the Office of 
Management and Budget, and SBA. 

Source: U.S. Department of Agriculture, USDA Fiscal Year 2001 Annual 
Program Performance Report (Washington, D.C.: Mar. 2002); U.S. 
Department of Agriculture, USDA Fiscal Year 2003 Annual Performance 
Plan and Revised Plan for Fiscal Year 2002 (Washington, D.C.: Mar. 
2002); Federal Emergency Management Agency, Annual Performance & 
Accountability Report Fiscal Year 2001, (Washington, D.C.: 2002); 
Federal Emergency Management Agency, Annual Performance Plan Fiscal
Year 2003, (Washington, D.C.: Feb. 2002). 

[A] FEMA discussed the agencies it coordinated with and areas of 
coordination in Appendix I of its fiscal year 2001 annual performance 
plan, similar to that of the coordination appendix in its fiscal year 
2003 annual performance plan. 

[End of table] 

Table 7: Agencies’ Reported Progress and Strategies for Achieving Goals 
in Flood Mitigation and Insurance as Discussed in Their Fiscal Year 
2001 Performance Reports: 

Department or agency: U.S. Army Corps of Engineers; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* The Corps has not submitted a fiscal year 2001 performance report. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not 
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* The Corps has not submitted a fiscal year 2001 performance report. 

Department or agency: Agriculture; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* Agriculture reported it did not meet its goal related to flood 
mitigation, of providing benefits to property and safety through flood 
damage reduction by completing 81 watershed protection structures. 
Agriculture reported it completed 51 watershed protection structures. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not 
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* Agriculture provides reasonably clear explanations for its unmet 
goal. In its fiscal year 2001 report, Agriculture states that due to 
the complexity of engineering, watershed protection structures take 
several years to complete, and the multiple funding sources, including 
federal, state, and local funds, may alter the schedule for completing 
the structures. In addition, external factors such as weather and 
delays in obtaining land rights and permits caused delays in 
construction. 
* Agriculture states that many of the structures that were not 
completed in time for the fiscal year 2001 report will be completed in 
the next few months. 

Department or agency: FEMA; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* In its fiscal year 2001 performance report, FEMA identifies five 
goals related to flood mitigation and insurance: (1) prevent loss of 
lives and property from all hazards, (2) collect and validate building 
and flood loss data and confirm that the reduction in estimated losses 
from NFIP activities exceeds $1 billion and continue systematic 
assessment of the impact and effectiveness of NFIP, (3) increase the 
number of NFIP policies in force by 5 percent over the end of the 
fiscal year 2000 count, (4) improve the program’s underwriting ratio, 
and (5) implement NFIP business process improvements. Additionally, the 
first of the two goals each have four performance indicators to support 
them. FEMA reported meeting all but one of its goals and all eight 
indicators. The goal FEMA did not meet was increasing the number of 
NFIP policies in force by 5 percent over the end of the fiscal year 
2000 count. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not 
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* In its fiscal year 2001 performance report, FEMA provides a 
reasonably clear explanation for not achieving its goal of increasing 
the number of NFIP policies in force by 5 percent over the end of the
fiscal year 2000 count. FEMA states although the end of year policy 
count for fiscal year 2001 increased, the retention rates for existing 
policies were not maintained. To determine the reason for FEMA’s 
inability to retain policies in force, the agency states it is 
supporting GAO’s study of lender compliance with the National Flood 
Insurance Reform Act regarding the purchase and maintenance of flood 
insurance. FEMA outlines three strategies for addressing the retention 
issue in its goal: (1) placing two new television commercials in fiscal
year 2002 that emphasize the importance of buying and keeping National 
Flood Insurance, (2) establishing retention goals for “Write Your Own”
companies, private insurance companies that write flood insurance under 
a special arrangement with the federal government, and (3) targeting 
their marketing strategies on those properties no longer on the books. 

Source: U.S. Department of Agriculture, USDA Fiscal Year 2001 Annual 
Program Performance Report (Washington, D.C.: Mar. 2002); Federal 
Emergency Management Agency, Annual Performance & Accountability Report 
Fiscal Year 2001, (Washington, D.C.: 2002). 

[End of table] 

Table 8: Agencies’ Expected Progress and Strategies for Achieving Goals 
in Flood Mitigation and Insurance as Discussed in Their Fiscal Year 
2003 Performance Plans: 

Department or agency: U.S. Army Corps of Engineers; 
What progress did the agencies expect to make in fiscal year 2003? 
* The Corps has not submitted a fiscal year 2003 performance plan. 

* The Corps has not submitted a fiscal year 2003 performance plan. 

Department or agency: Agriculture; 
What progress did the agencies expect to make in fiscal year 2003? 
* In its fiscal year 2003 plan, Agriculture does not identify a target 
for achieving its goal of providing benefits to property and safety 
through reducing flood damage by completing watershed protection 
structures. However, the plan does state that Agriculture will 
implement a new program to rehabilitate existing structures through the
Rehabilitation of Structural Measures (Pub. L. 106-472). 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* Agriculture, in its fiscal year 2003 plan, appears to describe 
strategies reasonably linked to its goal. Such strategies include 
assisting in assessing conditions, conducting river basin surveys and 
flood hazard analyses, and providing flood plain management assistance; 
providing the information and tools communities need to reduce potential
damage from natural disasters; and carrying out water supply 
forecasting to reduce potential damages from flood or drought in 
western states. Agriculture also states that it plans to help 
individuals and communities identify resource concerns and carry out 
watershed-based flood management plans, ensure that government and 
private organizations have the data needed to guide responsible growth,
and strengthen local partnerships and other mechanisms to increase the 
availability of technical assistance in rapidly developing areas. 

Department or agency: FEMA; 
What progress did the agencies expect to make in fiscal year 2003? 
* According to its fiscal year 2001 report and fiscal year 2003 plan, 
FEMA revised its strategic plan, which affected the organization of its 
fiscal year 2003 performance plan. FEMA’s fiscal year 2003 performance 
goals and measures are similar to those that appear in its fiscal year 
2001 performance plan, but are organized differently. FEMA merged its
goal of implementation of NFIP business process improvements into its 
fiscal year 2003 goal of improving NFIP’s “bottom line,” an income-to-
expense ratio, by 1 percent. In addition, FEMA merged two other goals: 
(1) prevent loss of lives and property from all hazards and (2) collect 
and validate building and flood loss data, confirm that the
reduction in estimated losses from NFIP activities exceeds $1 billion, 
and continue systematic assessment of the impact and effectiveness of 
NFIP. 
* However, FEMA did adopt one new goal in its fiscal year 2003 plan 
related to flood mitigation and insurance. The new goal is for the 
Federal Insurance Mitigation Administration to modernize floodplain 
mapping and the flood hazard maps in the FEMA inventory. Three 
performance indictors relate to this goal: (1) reducing the inventory 
to an average age of 6 years, (2) producing digital mapping products for
15 percent of the highest priority areas, and (3) reducing the number 
of unmapped communities by 50 percent. 
* With three merged goals and one added goal in its fiscal year 2003 
plan, FEMA reports four annual performance goals directly related to 
flood mitigation and insurance: (1) to support the Federal Insurance
Mitigation Administration, which supports state and community 
development of disaster resistance, and with its partners, improve 
hazard risk information and tools, (2) to continue to work with its 
partners to increase the number of flood insurance policies, (3) to 
improve NFIP’s “bottom line,” an income-to-expense ratio, by 1 percent, 
and (4) to modernize floodplain mapping in the flood hazard maps in the
FEMA inventory. 
* FEMA identified five targets related to the first goal. These 
include: (1) 5,000 fewer lives at risk, (2) 2,200 fewer structures at 
risk, (3) 150 fewer elements of infrastructure at risk, (4) 10 percent 
more communities actively committed to building their disaster 
resistance in fiscal year 2003, and (5) $1.1 billion in estimated 
avoidance of flood losses because of NFIP activities. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* FEMA provides reasonable strategies for meeting its fiscal year 2003 
goals following a description of each goal. For example, FEMA plans to 
increase the number of Emergency Action Plans in communities located 
below significant and high-hazard potential dams. 
* For FEMA’s goal of increasing the number of flood insurance policies, 
the Federal Insurance Mitigation Administration will implement two 
strategies: (1) work with its partners such as the “Write Your Own”
insurance companies, insurance and real estate agencies, and lenders to 
encourage or require the purchase of flood insurance and (2) conduct a
marketing and advertising campaign, including paid broadcast flood 
insurance advertisements, public service announcements, print ads, 
articles, and other printed material all designed to reach target 
audiences. 
* For its goal of improving the “bottom line,” an income-to-expense 
ratio, by 1 percent, FEMA outlines a number of strategies. For example, 
the Federal Insurance Mitigation Administration has been implementing 
business improvement processes since fiscal year 1999 in order to 
improve the exchange of information, turn around times, and accuracy 
and to reduce costs. FEMA’s plan states that these simplified business 
processes will make it easier for agents to sell and for consumers to 
buy policies. 
* For its flood mapping modernization goal, FEMA plans to attain this 
goal and its indicators by encouraging other federal agencies and state,
regional, and local governments to actively participate in and 
contribute to the maintenance of flood maps by providing data 
collection, engineering, digital mapping, and other in-kind services or 
cost sharing through the Cooperating Technical Partner Initiative, 
which is aimed at increasing local involvement in the flood mapping 
process. 

Source: U.S. Department of Agriculture, USDA Fiscal Year 2003 Annual 
Performance Plan and Revised Plan for Fiscal Year 2002 (Washington, 
D.C.: Mar. 2002); Federal Emergency Management Agency, Annual 
Performance Plan Fiscal Year 2003, (Washington, D.C.: Feb. 2002). 

[End of table] 

Table 9: Reliability of Performance Data Reported by Agencies Involved 
in Flood Mitigation and Insurance as Discussed in Their Fiscal Year 
2001 Performance Reports: 

Department or agency: U.S. Army Corps of Engineers; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* The Corps has not submitted a fiscal year 2001 performance report. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* The Corps has not submitted a fiscal year 2001 performance report. 

Department or agency: Agriculture; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* Agriculture states at the beginning of its fiscal year 2001 report 
that “performance information supporting these performance goals is of 
sufficient quality and reliability except where otherwise noted in this 
document.” Agriculture also states that the data reported by state 
offices for fiscal year 2001 are accurate. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* Agriculture’s report states “data are accurate” and does not further 
acknowledge shortcomings in the data or steps to resolve or minimize 
them. 

Department or agency: FEMA; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* FEMA’s fiscal year 2001 performance report does not individually 
identify data quality assessment methods for any of its performance 
indicators. 
* FEMA’s Annual Performance & Accountability Report Fiscal Year 2001 
states, “the performance measurement criteria and information systems 
are thought to be generally effective and reliable.” 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* FEMA’s business process improvement goal is the only goal related to 
flood mitigation and insurance for which it acknowledges a data 
limitation. FEMA explained that it relied on trend data from previous
years’ surveys to assess its performance in customer service for fiscal 
year 2001 because of a delay in obtaining Office of Management and 
Budget (OMB) approval for distributing its customer surveys that year. 
FEMA states that it plans to conduct the surveys in fiscal year 2002 to 
obtain more accurate information. 
* FEMA does not have a general statement acknowledging data 
shortcomings and steps to resolve or minimize them elsewhere in its 
fiscal year 2001 performance report. 

Sources: U.S. Department of Agriculture, USDA Fiscal Year 2001 Annual 
Program Performance Report (Washington, D.C.: Mar. 2002); Federal 
Emergency Management Agency, Annual Performance & Accountability Report 
Fiscal Year 2001 (Washington, D.C.: 2002). 

[End of table] 

[End of section] 

Appendix III: Wetlands: 

Table 10: Coordination Efforts among Agencies Involved in Wetlands-
Related Activities as Discussed in Their Fiscal Year 2001 Performance 
Reports and Fiscal Year 2003 Performance Plans: 

Department or agency: U.S. Army Corps of Engineers (Corps); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* The Corps has not submitted a fiscal year 2001 performance report. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003
performance plans? 
* The Corps has not submitted a fiscal year 2003 performance plan. 

Department or agency: Department of Agriculture, Farm Service Agency 
(FSA); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* FSA’s fiscal year 2001 report does not mention coordination with 
other agencies when discussing wetlands-related activities. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003
performance plans? 
* Agriculture’s fiscal year 2003 Annual Performance Plan includes a 
strategy to work with other federal agencies and partners to identify 
priority wetlands that could benefit from conservation practices in the
surrounding landscape. However, FSA’s 2003 plan does not mention 
coordination with other agencies when discussing its wetlands-related 
activities. The plan discusses how FSA’s performance goal supports 
Agriculture’s goals and the strategy for achieving the fiscal year 2003 
goal. 

Department or agency: Department of Agriculture, Natural Resources 
Conservation Service (NRCS); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* NRCS’s fiscal year 2001 annual performance report does not mention 
coordination with other agencies when discussing its wetlands-related 
activities. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003
performance plans? 
* Agriculture’s fiscal year 2003 Annual Performance Plan includes a 
strategy to work with other federal agencies and partners to identify 
priority wetlands that could benefit from conservation practices in the
surrounding landscape. In addition, NRCS’s fiscal year 2003 annual 
performance plan contains a section on interagency cooperation and 
mentions that the agency provides technical assistance to other 
Agriculture agencies as well as other federal and state agencies, but 
does not specifically mention wetlands. NRCS’s plan also mentions that 
other agencies provide valuable information that NRCS uses to validate 
data on resource condition collected by resource inventories.[A] 

Department or agency: Fish and Wildlife Service (FWS); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* Interior’s Departmental Overview contains a section on crosscutting 
efforts. The section includes a table summarizing examples of 
departmental crosscutting issues and shows the departmental and external
organizations that are involved in the crosscutting issues and the 
linkage to departmental goals. In the table, Interior indicates that 
its agencies work together with Agriculture, the Environmental 
Protection Agency (EPA), the Corps, the Federal Energy Regulatory 
Commission (FERC), and the states on wetlands issues. In addition, 
although FWS’s fiscal year 2001 report/fiscal year 2003 plan states 
that wetlands will be restored or enhanced through partnerships and 
other conservation strategies, the report does not provide any details 
on coordination with other agencies. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003
performance plans? 
* Interior makes no distinction between coordination efforts that 
occurred in fiscal year 2001 and those that are planned for fiscal year 
2003. 

Department or agency: Department of Commerce, National Oceanic and 
Atmospheric Administration (NOAA); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* In the combined fiscal year 2001 annual performance report and 2003 
annual performance plan, Commerce included a short section about 
crosscutting issues related to its performance goal of ensuring 
effective resource stewardship in support of the department’s programs. 
Commerce included a general statement that indicated that under the
departmental management function, the Office of the Secretary regularly 
works with other federal agencies on a full range of policy development 
and program management topics. NOAA also included a section on 
crosscutting issues in its fiscal year 2001 annual performance 
report/fiscal year 2003 plan. NOAA indicated that it has leveraged its 
resources through a variety of effective partnerships and mentioned that
it works closely with other agencies on a number of crosscutting issues 
to address critical challenges facing coastal areas, but does not 
provide specifics on its efforts to coordinate with other agencies on
wetlands-related activities. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003
performance plans? 
* Commerce makes no distinction between coordination efforts that 
occurred in fiscal year 2001 and those that are planned for fiscal year 
2003. 

Department or agency: Environmental Protection Agency (EPA); 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* EPA’s fiscal year 2001 annual performance report does not mention 
coordination with other agencies when discussing its wetlands-related 
activities. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003
performance plans? 
* EPA’s fiscal year 2003 plan specifically indicates that its efforts 
to meet its objective are predicated on the continuation and 
improvement of “important” relationships with federal, state, tribal, 
and local partners. The plan specifically mentions cooperation with 
U.S. Army Corps of Engineers, NOAA’s National Marine Fisheries Service, 
the Federal Emergency Management Agency (FEMA), FWS, and NRCS, but
provides no specifics on the actions being taken to improve these 
relationships. 

Sources: Department of Agriculture, Farm Service Agency, Farm Service 
Agency’s FY 2003 Annual Performance Plan, (Washington, D.C.: 2002); 
Department of Agriculture, Farm Service Agency, Farm Service Agency’s 
FY 2001 Annual Program Performance Report, (Washington, D.C.: 2002);
Department of Agriculture, USDA FY 2001 Annual Program Performance 
Report (Washington, D.C.: Mar. 2002); Department of Agriculture, USDA 
FY 2003 Annual Performance Plan and Revised Plan for FY 2002, 
(Washington, D.C.: Mar. 2002); Environmental Protection Agency, United 
States Environmental Protection Agency’s FY 2001 Annual Report, 
(Washington, D.C.: 2002); Environmental Protection Agency, U.S. 
Environmental Protection Agency FY 2003 Annual Plan, (Washington, D.C.:
2002); U.S. Department of Agriculture, Natural Resources Conservation 
Service, Initial Performance Plan for FY 2003 and Revised Plan for FY 
2002, (Washington, D.C.: Jan. 2002); Department of Agriculture, Natural 
Resources Conservation Service, Annual Performance Report Fiscal Year 
2001, (Washington, D.C.: Jan. 2002); Department of the Interior, Fish 
and Wildlife Service, Fish and Wildlife Service FY 2003 Annual 
Performance Plan/FY 2001 Annual Performance Report, (Washington, D.C.:
2002); Department of Commerce, National Oceanic and Atmospheric 
Administration, NOAA FY 2001 Annual Performance Report, (Washington, 
D.C.: 2002); Department of Commerce, National Oceanic and Atmospheric 
Administration, NOAA FY 2003 Annual Performance Plan, (Washington, D.C.:
2002). 

[A] NRCS’s National Resources Inventory is an inventory that determines 
the condition of land cover and use, soil erosion, prime farmland, 
wetlands, and other natural resource characteristics on nonfederal 
rural lands in the United States. 

[End of table] 

Table 11: Agencies’ Reported Progress and Strategies for Achieving 
Goals Involved in Wetlands-Related Activities as Discussed in Their 
Fiscal Year 2001 Performance Reports: 

Department or agency: Corps; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* The Corps has not submitted a fiscal year 2001 performance report. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* N/A[A]—The Corps has not submitted a fiscal year 2001 annual 
performance report. 

Department or agency: Agriculture, FSA; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* FSA reported that it achieved its goal of restoring 1.7 million acres 
of wetlands.[B] 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* N/A—FSA reported that it achieved its fiscal year 2001 goal. 

Department or agency: Agriculture, NRCS; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* NRCS reported that it exceeded its goal to create, restore, or 
enhance 250,000 acres of wetlands by 45 percent. According the fiscal 
year 2001 report, the agency actually created, restored, or enhanced
362,000 acres of wetlands. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* N/A—NRCS reported that it exceeded its fiscal year 2001 performance 
goal. 

Department or agency: Interior, FWS; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* FWS reported that it actually restored or enhanced 144,729 acres of 
wetlands habitat on non-FWS lands, exceeding its fiscal year 2001 goal 
to restore or enhance 77,581 acres of wetlands habitat. FWS did not 
report on the number of acres of wetlands restored or enhanced on 
service lands and did not distinguish between the number of wetlands 
acres restored and those enhanced. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* N/A—FWS reported that it exceeded its fiscal year 2001 performance 
goal. 

Department or agency: Commerce, NOAA; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* NOAA changed its performance measure from number of acres of coastal 
wetlands restored (cumulative) to number of acres of coastal acres 
benefited (cumulative). Because the performance measure was changed, no 
target was established. However, NOAA reported that 116,000 acres of 
coastal habitat benefited (cumulative) from NOAA-sponsored projects 
funded under the Coastal Wetlands Planning, Protection, and Restoration 
Act.[C] 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* N/A—The goal established by NOAA is a new performance measure. 

Department or agency: EPA; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* According to EPA’s fiscal year 2001 report, it exceeded its goal of 
preserving, restoring, and/or creating 50,000 acres of habitat under 
the National Estuary Program (cumulative) by 20,000 acres. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* N/A—EPA reported that it exceeded its goal. 

Sources: Department of Agriculture, Farm Service Agency, Farm Service 
Agency’s FY 2001 Annual Program Performance Report, (Washington, D.C.: 
2002); U.S. Department of Agriculture, USDA FY 2001 Annual Program 
Performance Report (Washington, D.C.: Mar. 2002); Environmental 
Protection Agency, United States Environmental Protection Agency’s FY 
2001 Annual Report, (Washington, D.C.: 2002); U.S. Department of 
Agriculture, Natural Resources Conservation Service, Annual Performance
Report Fiscal Year 2001, (Washington, D.C.: Jan. 2002); Department of 
the Interior, Fish and Wildlife Service, Fish and Wildlife Service FY 
2003 Annual Performance Plan/FY 2001 Annual Performance Report, 
(Washington, D.C.: 2002); Department of Commerce, National Oceanic and 
Atmospheric Administration, NOAA FY 2001 Annual Performance Report, 
(Washington, D.C.: 2002). 

[A] Not applicable. 

[B] FSA included a footnote indicating that this acreage included 
adjacent uplands. 

[End of table] 

Table 12: Agencies’ Expected Progress and Strategies for Achieving 
Goals in Wetlands-Related Activities as Discussed in Their Fiscal Year 
2003 Performance Plans: 

Department or agency: Corps; 
What progress did the agencies expect to make in fiscal year 2003? 
* The Corps has not submitted a fiscal year 2003 annual performance 
plan. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* N/A—The Corps has not submitted a fiscal year 2003 annual performance 
plan. 

Department or agency: Agriculture, FSA; 
What progress did the agencies expect to make in fiscal year 2003? 
* FSA plans to restore 1.9 million acres of restored wetlands 
(cumulative) in fiscal year 2003—an increase of 100,000 acres from 
fiscal year 2002. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* The strategy that FSA plans to use for fiscal year 2003 appears to be 
reasonably linked to achieving its goals. The strategy described is the 
same one that FSA has used in past years to successfully achieve its 
goal—working with producers to enroll land in the Conservation Reserve 
Program. 

Department or agency: Agriculture, NRCS; 
What progress did the agencies expect to make in fiscal year 2003? 
* NRCS plans to create, restore, or enhance 230,000 acres of wetlands. 
NRCS indicated that achieving its performance goal would contribute to 
the national goal of no net loss of wetlands. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* The strategies that NRCS plans to use appear to be reasonably linked 
to achieving its goals. However, NRCS points out that the achievement 
of its performance depends upon having funding available to provide 
financial assistance to producers under the Wetlands Reserve Program. 

Department or agency: Interior, FWS; 
What progress did the agencies expect to make in fiscal year 2003? 
* FWS plans to enhance or restore 71,473 acres of wetlands habitat in 
fiscal year 2003. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* The strategies that FWS plans to use appear to be reasonably linked 
to achieving its goals. The strategies cited are the same that FWS has
employed in the past to achieve its goals. 

Department or agency: Commerce, NOAA; 
What progress did the agencies expect to make in fiscal year 2003? 
* NOAA plans to sponsor projects that will benefit 132,000 acres of 
coastal habitat (cumulative). These projects will be funded under the 
Coastal Wetlands Planning, Protection, and Restoration Act. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* The strategies NOAA cited appear to be reasonably linked to achieving 
its goals. 

Department or agency: EPA; 
What progress did the agencies expect to make in fiscal year 2003? 
* EPA plans to restore or protect 25,000 acres of habitat nationwide 
through actions or commitments under the National Estuary Program and 
support 550 wetlands restoration projects. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* The strategies cited by EPA appear to be reasonably linked to 
achieving its 2003 goals. 

Sources: Department of Agriculture, Farm Service Agency, Farm Service 
Agency’s FY 2003 Annual Performance Plan, (Washington, D.C.: 2002); 
Department of Agriculture, USDA FY 2003 Annual Performance Plan and 
Revised Plan for FY 2002, (Washington, D.C.: Mar. 2002); Environmental
Protection Agency, U.S. Environmental Protection Agency FY 2003 Annual 
Plan, (Washington, D.C.: 2002); Department of Agriculture, Natural 
Resources Conservation Service, Initial Performance Plan for FY 2003 
and Revised Plan for FY 2002, (Washington, D.C.: Jan. 2002); Department 
of the Interior, Fish and Wildlife Service, Fish and Wildlife Service 
FY 2003 Annual Performance Plan/FY 2001 Annual Performance Report, 
(Washington, D.C.: 2002); Department of Commerce, National Oceanic and 
Atmospheric Administration, NOAA FY 2003 Annual Performance Plan, 
(Washington, D.C.: 2002). 

[End of table] 

Table 13: Reliability of Performance Data Reported by Agencies Involved 
in Wetlands-Related Activities as Discussed in Their Fiscal Year 2001 
Performance Reports: 

Department or agency: Corps; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* The Corps did not submit a fiscal year 2001 annual performance 
report. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* N/A. 

Department or agency: Agriculture, FSA; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* FSA’s report discusses the sources and process used to develop the 
data reported for the Conservation Reserve Program (CRP), including 
wetlands acreage restored. The report also indicates that technical 
adjustments were made to the estimation process for many of CRP’s 
performance measures. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* The report indicates that some limitations exist, but attributes 
those limitations to time lags from the date that contracts are signed 
with producers to the time that the data entered, the continual 
updating of the contract data, and the periodic changes in contract
data. No steps to address the known limitations were described. 

Department or agency: Agriculture, NRCS; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* NRCS’s fiscal year 2001 annual performance report did not 
specifically address the verification and validation of the performance 
data reported for its wetlands-related data. However, the report did
include a section that described its Performance and Results 
Measurement System (PRMS) and indicated that each state conservationist 
is required to validate and verify the performance data reported within 
his or her state. The report also indicated that the agency conducted 
an internal review of the PRMS and has begun the implementation of a 
quality assurance strategy for the system. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* The report acknowledges that some discrepancies were noted when 
performance data were analyzed, but that there was no compelling reason 
to discount the performance data reported. 

Department or agency: Interior, FWS; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* FWS’s 2001 report contained information on the source of the data and 
discussed the process used to verify the data reported. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* FWS’s report lists several limitations, including the possibility of 
double counting. The report contained no discussion of steps that FWS 
has taken or plans to take to address the limitations acknowledged. 

Department or agency: Commerce, NOAA; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* NOAA’s 2001 report contained a small section on the verification and 
validation of performance data. The section identifies the source of 
the data and the verification procedure that is followed. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* NOAA did not identify any limitations. 

Department or agency: EPA; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* In its fiscal year 2001 report, EPA stated that its performance data 
generally can be considered acceptably reliable and complete, according 
to guidelines established by the Office of Management and Budget. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* EPA listed several current limitations, including the possibility of 
double counting and that the measurement may not reflect actual 
improvements in the health of the habitat. EPA also described 
improvements made to make the data reported more consistent. EPA also 
indicated that it is too early to determine the extent of data 
limitations and that because this is a new performance measure and is
still being refined, no audits or quality reviews have yet been 
conducted. While EPA acknowledged that the extent of data limitations 
is not known, it indicated that it does not believe that any material
inadequacies in the data reported exists. 

Sources: Department of Agriculture, Farm Service Agency, Farm Service 
Agency’s FY 2001 Annual Program Performance Report, (Washington, D.C.: 
2002); U.S. Department of Agriculture, USDA FY 2001 Annual Program 
Performance Report (Washington, D.C.: Mar. 2002); Environmental 
Protection Agency, United States Environmental Protection Agency’s FY 
2001 Annual Report, (Washington, D.C.: 2002); U.S. Department of 
Agriculture, Natural Resources Conservation Service, Annual Performance
Report Fiscal Year 2001, (Washington, D.C.: Jan. 2002); Department of 
the Interior, Fish and Wildlife Service, Fish and Wildlife Service FY 
2003 Annual Performance Plan/FY 2001 Annual Performance Report, 
(Washington, D.C.: 2002); Department of Commerce, National Oceanic and 
Atmospheric Administration, NOAA FY 2001 Annual Performance Report, 
(Washington, D.C.: 2002). 

[End of table] 

[End of section] 

Appendix IV: Wildland Fire Management: 

Table 14: Coordination Efforts among Agencies Involved in Wildland Fire 
Management as Discussed in Their Fiscal Year 2001 Performance Reports 
and Fiscal Year 2003 Performance Plans: 

Department or agency: Department of the Interior; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* Interior issued a consolidated 2001 report and 2003 plan and 
discussed coordination only in relation to its 2003 plan. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* Interior noted that it and the Forest Service had developed a 
strategy for aggressive fuels management and for completing the 
implementation plan for the 10-year Comprehensive Strategy under the 
National Fire Plan. The implementation plan is reported to include 
cooperatively developed, long-term goals and performance measures for 
the wildland fire management program. Through our work in this area, we 
have witnessed this coordination. 

Department or agency: Forest Service; 
What types of coordination among the relevant agencies associated with 
each crosscutting program were discussed in their fiscal year 2001
performance reports? 
* The Forest Service’s 2001 report notes the following coordination 
efforts:
- Issued a combined report with Interior on accomplishments in 2001 
under the National Fire Plan. 
- Conducted oversight reviews with Interior to regions and local units 
to assess successes and failures and identify compliance issues. 
- Conducted activity reviews with Interior in five states to assess 
overall program function. 
- Conducted large fire cost reviews with Interior to assess the 
effectiveness of fire suppression actions and cost efficiency. 
- Developed joint performance measures with Interior. 
- Collaborated with other agencies (including Interior) to evaluate the 
effectiveness and practicality of controlled sheep grazing to reduce 
wildfires. 

What types of coordination among the relevant agencies associated with 
each crosscutting program are discussed in their fiscal year 2003 
performance plans? 
* The 2003 plan notes that the Forest Service and Interior jointly 
released the National Fire Plan in 2000 and developed a 10-year 
Comprehensive Strategy in fiscal year 2001 showing a collaborative 
approach to reducing wildland fire risks. The plan also notes how
the Forest Service and Interior are developing a joint implementation 
plan for the Comprehensive Strategy. Further, the 2003 plan states that 
the Forest Service and Interior are conducting an interagency review of
the fire plan system. 

Sources: Department of the Interior, FY 2003 Annual Performance Plan FY 
2001 Annual Performance Report, Departmental Overview (Washington, 
D.C.: 2002); U.S. Department of Agriculture, USDA FY 2001 Annual 
Program Performance Report (Washington, D.C.: Mar. 2002); U.S. 
Department of Agriculture, USDA FY 2003 Annual Performance Plan and 
Revised Plan for FY 2002 (Washington, D.C.: Mar. 2002). 

[End of table] 

Table 15: Agencies’ Reported Progress and Strategies for Achieving 
Goals in Wildland Fire Management as Discussed in Their Fiscal Year 
2001 Performance Reports: 

Department or agency: Interior; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* The goal of restoring natural ecological processes by increasing the 
use of fire (wildland and prescribed) and other treatments to 1.4 
million acres was not met. Interior achieved 52 percent of planned 
target (i.e., 728,000 acres). 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* Yes. Interior describes how drought conditions have affected its 
ability to carry out planned fuel treatments. In addition, it notes 
difficulty in obtaining permits to carry out treatments and the limited
availability of resources due to many resources being committed to fire 
suppression activities. Interior does not indicate any specific 
strategy for overcoming these challenges. 

Department or agency: Forest Service; 
What progress in fiscal year 2001 did the agencies report in achieving 
the goals and measures they established for each program area? 
* The goal of treating wildlands with high fire risks on national 
forests and grasslands to reduce the risk of loss of life, property, 
and natural resources from catastrophic wildfire was considered to be 
met by the Forest Service. However, none of the individual indicators 
met their targets for fiscal year 2001. Specifically, the Forest 
Service treated 1.36 million hazardous fuel acres as opposed to its 
target of 1.8 million. In addition, the Forest Service achieved only 97 
percent of its fire-fighting production capability (target was 100 
percent). Furthermore, the Forest Service assisted 3,062 communities 
and volunteer fire departments as opposed to its target of 10,492. 

If an agency did not achieve a fiscal year 2001 performance goal or 
measure, does the agency provide a reasonable explanation for not
achieving the goal/measure and describe a strategy that is reasonably 
linked to achieving the goal/measure in the future? 
* Although the Forest Service stated that it met its goal, the 2001 
report notes that the hazardous fuels reduction program was below 
target due to drought conditions in many parts of the United States and 
the additional complexities and restrictions incurred in treating 
hazardous fuels in the wildland urban interface. The Forest Service did 
not indicate any specific strategy for achieving its fuels reduction 
goals in the future, reasoning that there will always be a certain 
level of unpredictability in assigning targets due to the 
uncontrollable variables associated with hazardous fuels treatment. 
* With regard to the goal of assisting communities and volunteer fire 
departments, the Forest Service’s report notes that the data reported 
did not include state, private, and National Fire Plan activities and
therefore were not adequate to assess whether targets were met. 
* Because the Forest Service reports that it has met its goal for 
reducing the risks from catastrophic wildfires, it does not provide a 
strategy for actually meeting fiscal year 2001 targets in the future. 

Sources: Department of the Interior, FY 2003 Annual Performance Plan FY 
2001 Annual Performance Report, Departmental Overview (Washington, 
D.C.: 2002); U.S. Department of Agriculture, USDA FY 2001 Annual 
Program Performance Report (Washington, D.C.: Mar. 2002). 

[End of table] 

Table 16: Agencies’ Expected Progress and Strategies for Achieving 
Goals in Wildland Fire Management as Discussed in Their Fiscal Year 
2003 Performance Plans: 

Department or agency: Interior; 
What progress did the agencies expect to make in fiscal year 2003? 
* In fiscal year 2003, Interior expects to treat 1.1 million acres to 
reduce hazards and maintain and restore ecosystem health. In addition, 
it expects to contain 95 percent of wildland fires at initial attack,
provide assistance to 33 percent of the rural fire departments, direct 
fuels treatments to 9 percent of the highest priority projects, and 
bring 15 fire facilities up to approved standards. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* There is no specific link between the strategies and the specific 
goals. The strategies are very broad and general in nature and do not 
provide clear rationale as to how they will contribute to improving 
performance. For example, the 2003 report states that Interior will 
complete the implementation plan for the 10-year Comprehensive 
Strategy. 

Department or agency: Forest Service; 
What progress did the agencies expect to make in fiscal year 2003? 
* In fiscal year 2003, the Forest Service has the same goal as it did 
in fiscal year 2001 of reducing the risks associated with catastrophic 
wildfires. The Forest Service expects to treat approximately 1.6 million
acres to reduce hazardous fuels and assist over 7,000 communities and 
fire departments. There is no longer a target for maximizing fire-
fighting production capability. 

Do the agencies provide strategies that are reasonably linked to 
achieving fiscal year 2003 goals? 
* While the strategies for achieving fiscal year 2003 goals are fairly 
general, they appear to be directly linked to each of the performance 
indicators. For example, the Forest Service states that it will focus 
fuel reduction efforts on areas with a moderate to high risk of 
wildfires and conduct prescribed burns, mechanical methods, forest 
thinning, and selective removal of undergrowth and nonnative plant 
species. Although there is no target for maximizing firefighting 
production capability the Forest Service notes that it and Interior are 
reviewing the fire planning system to develop a more comprehensive
measure of preparedness performance. 

Sources: Department of the Interior, FY 2003 Annual Performance Plan FY 
2001 Annual Performance Report, Departmental Overview (Washington, 
D.C.: 2002); U.S. Department of Agriculture, USDA FY 2003 Annual 
Performance Plan and Revised Plan for FY 2002 (Washington, D.C.: Mar. 
2002). 

[End of table] 

Table 17: Reliability of Performance Data Reported by Agencies Involved 
in Wildland Fire Management as Discussed in Their Fiscal Year 2001 
Performance Reports: 

Department or agency: Interior; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* For the performance goals identified, the data that Interior is 
collecting to measure those goals generally appear to be complete, 
reliable, and credible. In addition, Interior’s report provides details
on how the data will be validated and verified to ensure the data are 
consistent and measurable among all bureaus. 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* Yes. Interior acknowledges that the interpretation of the data 
collected may vary among the Bureau of Land Management, the National 
Park Service, the Bureau of Indian Affairs, and the Fish and Wildlife
Service. A common set of performance measures is still being developed 
between Interior and the Forest Service as part of the implementation 
of the National Fire Plan. Our work in this area has recommended that 
the agencies develop common outcome-based performance goals to better 
measure how the objective of restoring ecosystem health is being 
achieved.[A] 

Department or agency: Forest Service; 
How did the agencies discuss the completeness, reliability, and 
credibility of their performance data? 
* The Forest Service notes that field reviews and postimplementation 
reviews will be conducted to ensure the reliability of performance data 
and reported accomplishments. The Forest Service further notes that it 
will use the Budget Formulation and Execution System to report on actual
accomplishments. However, our current work in this area has found that 
this system is more of a planning tool used to rank fuel reduction 
work. Another system, the National Fire Plan Operations and Reporting 
System, is currently being implemented by both the Forest Service and 
Interior to track outputs and measure accomplishments. In addition, the
omission of the performance goal indicator relating to fire-fighting 
production capability is encouraging because our work in this area has 
questioned the credibility of such a measurement.[A] 

Are known shortcomings in the data acknowledged and steps to resolve or 
minimize the shortcomings described? 
* Yes. The Forest Service acknowledges that it is currently revising 
definitions, developing standards and guidelines for data reporting, 
and implementing field reviews to ensure effective internal controls 
over the data related to accomplishment reporting. Recent GAO work in 
this area has discovered this to be the case with the implementation of 
the National Fire Plan Operations and Reporting System rather than the 
Budget Formulation and Execution System, as noted by the Forest Service 
in its 2003 performance plan. 

Sources: Department of the Interior, FY 2003 Annual Performance Plan FY 
2001 Annual Performance Report, Departmental Overview (Washington, 
D.C.: 2002); U.S. Department of Agriculture, USDA FY 2001 Annual 
Program Performance Report (Washington, D.C.: Mar. 2002). 

[A] U.S. General Accounting Office, Wildland Fire Management: Improved 
Planning Will Help Agencies Better Identify Fire-Fighting Preparedness 
Needs, GAO-02-158 (Washington, D.C.: Mar. 29, 2002). 

[End of table] 

[End of section] 

Appendix V: GAO Contact and Staff Acknowledgments: 

GAO Contact: 
Elizabeth H. Curda, (202) 512-4040: 

Acknowledgments: 

In addition to the individual named above, the following individuals 
made significant contributions to this report: Steven J. Berke, Paul 
Bollea, Lisa M. Brown, Sharon L. Caudle, Amy M. Choi, Peter J. Del Toro 
and Sherry L. McDonald. 

[End of section] 

Footnotes: 

[1] See U.S. General Accounting Office, Managing for Results: Using the 
Results Act to Address Mission Fragmentation and Program Overlap, 
GAO/AIMD-97-146 (Washington, D.C.: Aug. 29, 1997) and Managing for 
Results: Barriers to Interagency Coordination, GAO/GGD-00-106 
(Washington, D.C.: Mar. 29, 2000). 

[2] OMB Circular A-11, section 220.3g. 

[3] U.S. General Accounting Office, Performance Reporting: Few Agencies 
Reported on the Completeness and Reliability of Performance Data, GAO-
02-372 (Washington, D.C.: Apr. 26, 2002). 

[4] Although drug control is often included as part of border control, 
because we are covering this area in a separate report, it is excluded 
from our scope. 

[5] 31 U.S.C. §3516(e). 

[6] OMB Circular A-11, section 220.5a. 

[7] Justice did not compare its performance for one of the 
goals—identify, disrupt, and dismantle alien smuggling and trafficking 
organizations—to a targeted level of performance. 

[8] As we reported in October 2002, the number of nonimmigrant visa 
applications dropped worldwide after the September 11, 2001, terrorist 
attacks. See U.S. General Accounting Office, Border Security: Visa 
Process Should be Strengthened as an Antiterrorism Tool, GAO-03-132NI 
(Washington, D.C.: Oct. 21, 2002). 

[9] U.S. General Accounting Office, Flood Insurance: Extent of 
Noncompliance with Purchase Requirements Is Unknown, GAO-02-396 
(Washington, D.C.: June 21, 2002). 

[10] We did not review these agencies because either they did not have 
goals associated with flood mitigation or insurance or they were not 
federal agencies. 

[11] In the past, we reported that FEMA had a number of performance 
goals aimed at improving the result of NFIP, including increasing the 
number of insurance policies in force. While these goals provide 
valuable insights into how well NFIP’s mission of reducing flood-related
losses is being carried out, they do not assess the degree to which the 
most vulnerable residents—those living in flood-prone areas—participate 
in the program. Capturing data on the numbers of uninsured and insured 
structures in flood-prone areas can provide FEMA with another 
indication of how effectively the program is penetrating those areas 
most at risk of flooding, whether the financial consequences of floods 
in these areas are increasing or decreasing, and where marketing 
efforts can better be targeted. See U.S. General Accounting Office, 
Flood Insurance: Emerging Opportunity to Better Measure Certain Results 
of the National Flood Insurance Program, GAO-01-736T (Washington, D.C.: 
May 15, 2001). 

[12] We previously reported that although FEMA’s Federal Insurance 
Administration tracks data on the number of insurance policies in flood-
prone areas, data on the overall number of structures are incomplete 
and inaccurate. Some communities are developing more accurate data on 
the number of structures in flood-prone areas. FEMA is also working to 
improve the quality of its data on the number of structures in flood-
prone areas and is participating in the development of new mapping 
technologies that could facilitate the collection of such data. See GAO-
01-736T. 

[13] U.S. General Accounting Office, Wetlands Overview: Problems With 
Acreage Data Persist, GAO/RCED-98-150 (Washington, D.C.: July 1, 1998). 

[14] The Clean Water Action Plan, issued in February 1998, included a 
number of efforts to improve wetlands data. One of the actions planned 
was the establishment of an interagency tracking system that would 
accurately account for wetlands losses, restoration, creation, and 
enhancement. The system would also establish accurate baseline data for 
federal programs that contribute to net wetlands gain. 

[15] NOAA did not report its performance against a target in fiscal 
year 2001 because it had established a new performance measure. 

[16] U.S. General Accounting Office, Wildland Fire Management: Reducing 
the Threat of Wildland Fires Requires Sustained and Coordinated Effort, 
GAO-02-843T (Washington, D.C.: June 23, 2002). 

[17] We have questioned the credibility of this measure. See U.S. 
General Accounting Office, Wildland Fire Management: Improved Planning 
Will Help Agencies Better Identify Fire-Fighting Preparedness Needs, 
GAO-02-158 (Washington, D.C.: Mar. 29, 2002). 

[18] GAO-02-158. 

[End of section] 

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