This is the accessible text file for GAO report number GAO-03-179 
entitled 'Medicare Physician Payments: Medical Settings and Safety of 
Endoscopic Procedures' which was released on October 18, 2002.



FDThis text file was formatted by the U.S. General Accounting Office 

(GAO) to be accessible to users with visual impairments, as part of a 

longer term project to improve GAO products’ accessibility. Every 

attempt has been made to maintain the structural and data integrity of 

the original printed product. Accessibility features, such as text 

descriptions of tables, consecutively numbered footnotes placed at the 

end of the file, and the text of agency comment letters, are provided 

but may not exactly duplicate the presentation or format of the printed 

version. The portable document format (PDF) file is an exact electronic 

replica of the printed version. We welcome your feedback. Please E-mail 

your comments regarding the contents or accessibility features of this 

document to Webmaster@gao.gov.



Report to Congressional Committees:



United States General Accounting Office:



GAO:



October 2002:



Medicare Physician Payments:



Medical Settings and Safety of Endoscopic Procedures:



Medical Settings and Safety of Endoscopy:



GAO-03-179:



Contents:



Letter:



Results in Brief:



Background:



Level of Safety of Endoscopy Does Not Appear to Differ by Medical 

Setting:



Payment Differential Has Increased but Proportion of Office Procedures 

Has Not Increased:



If Office Procedures Were Not Reimbursed by Medicare, Access to 

Endoscopy Might Be Most Affected in the New York City Area:



Concluding Observations:



Agency Comments:



Appendix I: Scope and Methodology:



Appendix II: Medical Settings for Endoscopic Procedures in 

GAO Sample:



Appendix III: Comments from the Department of Health and 

Human Services:



Appendix IV: GAO Contact and Staff Acknowledgments:



Tables:



Table 1: GAO Sample of Gastroenterological Endoscopic Procedures for 

Medicare Beneficiaries, 2001:



Table 2: GAO Sample of Urological Endoscopic Procedures for Medicare 

Beneficiaries, 2001:



Table 3: Medical Setting Usage Trends for 12 Gastroenterological and 8 

Urological Procedures, Nationwide, Calendar Years 1996-2001:



Table 4: Medical Setting Usage Trends for 12 Gastroenterological and 8 

Urological Procedures, New York City Area and the Remainder of the 

United States, Calendar Years 1996-2001:



Figures:



Figure 1: Average Physician Practice Expense Reimbursements for 12 

Gastroenterological Procedures for Medicare Beneficiaries by Medical 

Setting, Nationwide:



Figure 2: Percentage of 12 Common Gastroenterological and 8 Urological 

Endoscopic Procedures Provided in Physicians’ Offices, Nationwide:



Abbreviations:



ASC: ambulatory surgical center:



BIPA: Medicare, Medicaid, and SCHIP Benefits Improvement and 

 Protection Act of 2000:



CMS: Centers for Medicare & Medicaid Services:



CON: certificate of need:



CPT: Current Procedural Terminology:



HCFA: Health Care Financing Administration:



Letter:



October 18, 2002:



The Honorable Max Baucus

Chairman

The Honorable Charles E. Grassley

Ranking Minority Member

Committee on Finance

United States Senate:



The Honorable William M. Thomas

Chairman

The Honorable Charles B. Rangel

Ranking Minority Member

Committee on Ways and Means

House of Representatives:



The Honorable W.J. (Billy) Tauzin

Chairman

The Honorable John D. Dingell

Ranking Minority Member

Committee on Energy and Commerce

House of Representatives:



Every year millions of Americans covered by Medicare[Footnote 1] 

undergo endoscopic medical procedures in a variety of health care 

settings ranging from physicians’ offices to hospitals. These invasive 

procedures call for the use of a lighted, flexible instrument and are 

used for screening and treating disease. Although some of these 

endoscopic procedures, such as the sigmoidoscopic examination of the 

large bowel, can be performed while the patient is fully awake, most 

require some form of sedation and are usually provided in health care 

facilities such as hospitals or ambulatory surgical centers (ASC). Some 

physician specialty societies have expressed concern that Medicare’s 

reimbursement policies may offer a financial incentive to physicians to 

perform endoscopic procedures in their offices and that these 

procedures may be less safe because physicians’ offices are less 

closely regulated and therefore there is less oversight of the quality 

of care.[Footnote 2]



Medicare provides higher payments for medical procedures performed in 

physicians’ offices than if they were performed in hospitals or 

ambulatory surgical centers. These differences are based on relative 

resources used in the delivery of medical services. Physicians 

conducting procedures in their offices are responsible for providing 

clinical staff, supplies, and equipment. However, physicians who 

conduct procedures in hospitals or ASCs have fewer expenses, since 

these facilities provide many of the necessary services.[Footnote 3] As 

a result, Medicare payments for procedures in physicians’ offices are 

higher to account for the increased practice expenses. These 

differences in Medicare reimbursements based on the setting are known 

as “site-of-service payment differentials.” The payment differentials 

have been phased in since 1999, and were fully implemented in 2002. 

During this time, the site-of-service payment differentials have 

increased for most endoscopic procedures.



Section 411 of the Medicare, Medicaid, and SCHIP Benefits Improvement 

and Protection Act of 2000 (BIPA)[Footnote 4] directed us to examine 

the practice of providing physician services that are ordinarily 

performed in health care facilities--such as gastroenterological and 

urological endoscopic procedures--in physicians’ offices. We were 

directed to (1) review safety evidence regarding medical settings, (2) 

assess whether the practice expense site-of-service payment 

differential has served as an incentive for physicians to perform such 

procedures in their offices rather than in other medical settings, and 

(3) assess whether access to care by Medicare beneficiaries would be 

affected if these procedures were no longer reimbursed by Medicare when 

conducted in physicians’ offices.



For our study, we selected 12 gastroenterological and 8 urological 

procedures that are ordinarily performed in health care facilities for 

Medicare beneficiaries.[Footnote 5] In 2001, there were about 4.8 

million of these gastroenterological procedures performed, of which 

about 156,000 

(3.3 percent) were conducted in physicians’ offices. During this same 

year, there were about 306,000 of these urological procedures 

performed, of which about 12,000 (3.8 percent) were conducted in 

physicians’ offices. To determine the relative safety of these 

procedures conducted in different medical settings in the 50 states and 

the District of Columbia, we reviewed the scientific literature 

maintained by the National Library of Medicine and interviewed 

physicians; medical directors at Medicare carriers, which are the CMS 

contractors that process and review Medicare claims; and a 

representative of a trade association that represents the medical 

malpractice insurance industry. We also attempted to obtain Medicare 

claims data to determine whether patients who had endoscopic procedures 

later encountered medical complications. However, such data are not 

readily available. To assess whether the practice expense site-of-

service differential has served as an incentive for physicians to 

conduct office-based procedures, we analyzed CMS data on the percentage 

of endoscopic procedures performed in physicians’ offices, hospitals, 

and ASCs from 1996 through 2001. To determine whether access to care by 

Medicare beneficiaries would be affected if these procedures were no 

longer reimbursed by Medicare when conducted in physicians’ offices, we 

analyzed CMS data on a geographic basis, leading to a focus on the New 

York City area, which has a high utilization rate of physician office-

based endoscopic procedures. For this metropolitan area, we analyzed 

CMS medical setting data and interviewed Medicare carrier directors and 

New York state officials. We conducted our work from February 2001 

through October 2002 in accordance with generally accepted government 

auditing standards. (See app. I for more information on our scope and 

methodology.):



Results in Brief:



For the 20 procedures we reviewed, we found no evidence to suggest that 

there is any difference in the level of safety of gastroenterological 

and urological endoscopic procedures performed on Medicare 

beneficiaries in either physicians’ offices or health care facilities, 

such as hospitals and ASCs. We also found no indication in the 

literature that physician office-based gastroenterological or 

urological procedures are less safe than those provided in health care 

facilities. In addition, Medicare carrier directors, physicians, and 

physician specialty society representatives told us that there is no 

indication that physician office-based endoscopy is unsafe. According 

to a major trade association that represents the malpractice insurance 

industry, office-based endoscopy is not considered riskier than 

endoscopy conducted in medical facilities. For example, the two largest 

malpractice insurance companies in the New York City area--a locality 

with a high proportion of physician office-based procedures--do not 

impose a surcharge on physicians who perform any type of endoscopy in 

the office.



We also found no evidence to suggest that the resource-based site-of-

service payment differential has caused physicians to conduct a greater 

proportion of gastroenterological or urological endoscopic procedures 

in their offices for Medicare beneficiaries. Since 1996, the proportion 

of these endoscopic procedures performed in physicians’ offices for 

Medicare beneficiaries has not increased. At the same time, practice 

expense payments in 2002 for these office-based endoscopic procedures 

have increased to five times greater than payments for the procedures 

performed in a health care facility. However, because full 

implementation of the practice expense component did not occur until 

2002, it is too early to tell whether that the percentage of these 

procedures performed in physicians’ offices will increase in the 

future.



If Medicare coverage for the office procedures in our study were 

terminated, few access problems would occur in most of the country 

because physicians perform the vast majority of the procedures that we 

studied in health care facilities. However, our analysis of CMS data 

demonstrated that the New York City area has a much higher rate of 

utilization of physicians’ offices for these procedures than the rest 

of the nation. As noted by state Medicare carrier directors, health 

care facility capacity in the New York City area might be initially 

inadequate because about 35 percent of the gastroenterological 

procedures in our study were performed in physicians’ offices in this 

region. If these gastroenterological procedures could no longer be 

provided in offices, medical facilities in the area might not be able 

to absorb all the displaced patients in the short term. The effect on 

patient access of such a change might be mitigated somewhat over time, 

however, by a March 1998 New York State Department of Health rule 

change that is causing the numbers of ASCs in the state to increase. 

Relatively few of the urological procedures in our study (about 8 

percent) are performed in physicians’ offices in the New York City 

area, so if Medicare coverage for office-based procedures was 

eliminated, the impact for these procedures would likely be minimal.



CMS provided written comments on a draft of this report, and concurred 

with the general findings of the study.



Background:



In 2001, there were about 4.8 million gastroenterological procedures 

and about 306,000 urological procedures performed on Medicare 

beneficiaries nationwide that were conducted at least 90 percent of the 

time in health care facilities and less than 10 percent of the time in 

physicians’ offices. About 3.3 percent (or about 156,000) of these 

gastroenterological procedures and 3.8 percent (or about 12,000) of 

these urological procedures were conducted in physicians’ offices. 

About 35 percent of all office-based gastroenterological endoscopic 

procedures were conducted in the New York City metropolitan 

area.[Footnote 6]



Regulations and Guidelines for Endoscopic Procedures:



Medicare regulates ASCs and other health care facilities that conduct 

endoscopic procedures by requiring that they satisfy conditions related 

to safety, facility design, staff expertise, and other factors in order 

to treat Medicare beneficiaries. [Footnote 7] If an ASC is accredited 

by a national accrediting body or licensed by a state agency that 

provides reasonable assurances that the conditions are met, CMS may 

deem it to comply with most requirements. These conditions include, for 

example, the following:



* Compliance with state licensure requirements.



* An effective procedure for immediate transfer to hospitals of 

patients needing emergency medical care beyond the capabilities of the 

ASC.



* Safe performance of surgical procedures by qualified physicians 

granted clinical privileges by the ASC under Medicare-approved policies 

and procedures.



* Ongoing comprehensive self-assessment of the quality of care with 

active participation of the medical staff.



* Use of a safe and sanitary environment, properly constructed, 

equipped, and maintained to protect the health and safety of patients.



* Provision of adequate management and staffing of nursing services to 

ensure that nursing needs of all patients are met.



* Maintenance of complete, comprehensive, and accurate medical records 

to ensure adequate patient care.



* Safe and effective provision of drugs and biologicals under the 

direction of a responsible individual.



According to the American College of Surgeons, nine states have 

guidelines or regulations[Footnote 8] pertaining to the safety of 

office-based surgical procedures (including endoscopy) that address 

issues of Medicare certification, state licensure, 

accreditation,[Footnote 9] and inspection of physicians’ offices:



* In California, state licensure, Medicare certification, or 

accreditation is required for all outpatient settings where anesthesia 

is used.



* In Connecticut, state regulations require any office or facility 

operated by a licensed health care practitioner or practitioner group 

to be accredited by a nationally recognized body if sedation or 

anesthesia is used.



* In Florida, the state is required to inspect a physician’s office 

where certain levels of surgery (including endoscopy) are performed, 

unless a nationally recognized accrediting agency or another 

accrediting organization approved by the Board of Medicine accredits 

the office.



* In Illinois, state regulations allow the delivery of anesthesia 

services by a certified registered nurse anesthetist in the office only 

if the physician has training and experience in these services.



* In Mississippi, physicians conducting office procedures must register 

with the state, maintain logs of surgical procedures conducted, follow 

federal standards for sterilization of surgical instruments, and report 

any surgical complications to a state board.



* In New Jersey, state regulations have been developed to establish 

training programs for physicians who utilize anesthesia in their office 

practices.



* In Rhode Island, state regulations require licensure for offices in 

which surgery, other than minor procedures, is performed. Accreditation 

by a nationally recognized agency or organization is also required.



* In South Carolina, guidelines address the safe delivery of 

anesthesia, the presence of emergency equipment, procedures to transfer 

emergency cases to hospitals, and physician training.



* In Texas, regulations govern physicians in outpatient settings 

providing general or regional anesthesia.



In addition, organizations such as the American Society for 

Gastrointestinal Endoscopy and the Society of American Gastrointestinal 

Endoscopic Surgeons publish safety guidelines that are similar to the 

Medicare guidelines for ASCs. These guidelines are designed to ensure 

that endoscopies are conducted safely regardless of whether they are 

conducted in health care facilities or physicians’ offices. However, 

the Medicare program does not regulate physicians’ offices and does not 

make judgments about the safety of procedures conducted there.



Medicare’s Practice Expense Payments and Site-of-Service 

Differentials:



In 1992, the Health Care Financing Administration (HCFA) began the 

implementation of a resource-based physician fee schedule for the 

Medicare program. The physician fee schedule is applicable to 

procedures conducted in a variety of health care settings, including 

hospitals, ASCs, and physicians’ offices.[Footnote 10] Under this fee 

schedule, physician payments are based on relative amounts of resources 

needed to provide procedures regardless of the health care 

setting.[Footnote 11] The physician fee schedule includes three 

components. The physician work component (implemented in 1992) provides 

payment for the physician’s time, effort, skill, and judgment necessary 

to provide a service. The malpractice insurance component reimburses 

physicians for the expense of their professional liability insurance. 

The practice expense component compensates physicians for direct 

expenses, such as clinical staff salaries, medical supplies, and 

medical equipment and indirect expenses, such as administrative staff 

salaries and other office expenses incurred in providing services.



Unlike the other two components, physician practice expenses can differ 

depending on where the procedure is performed.[Footnote 12] In the 

office setting, the physician is responsible for providing clinical 

staff, supplies, and equipment needed to perform a service. In the 

facility setting, such as a hospital or ASC, these are the 

responsibility of the facility. Medicare’s practice expense payments to 

physicians can differ depending upon the medical setting to reflect 

these differences. For medical facilities, practice expense payments to 

physicians are generally lower, because Medicare pays for nursing 

support, equipment, and supplies needed with a separate facility fee. 

However, when these procedures are performed in an office, Medicare 

pays physicians for these expenses in the practice expense portion of 

the physician fee schedule.[Footnote 13] The differences in practice 

expense payments for the same procedure are referred to as the site-of-

service differential.[Footnote 14] In 1999, HCFA began a now completed 

3-year phase-in of the site-of-service payment differential, as a part 

of the resource-based practice expense system. In previous work, we 

found that HCFA used acceptable methodology and relied on the best data 

available to develop the practice expense component of its Medicare 

payment system of which this payment differential is a result.[Footnote 

15] Medicare’s higher payment for office-based procedures reflects the 

higher expenses to the physicians of providing those procedures, but 

this payment may not cover all of their expenses.[Footnote 16]



Level of Safety of Endoscopy Does Not Appear to Differ by Medical 

Setting:



We found no evidence to suggest that the level of safety of 

gastroenterological or urological endoscopy conducted on Medicare 

beneficiaries differs by medical setting. In our search of the relevant 

scientific literature maintained by the National Library of Medicine 

and in discussions with Medicare carrier medical directors, physicians, 

and physician specialty societies, we found no evidence of a higher 

occurrence of medical complications from office-based 

gastroenterological and urological endoscopic procedures relative to 

other medical settings.[Footnote 17] Furthermore, according to a major 

trade association representing medical malpractice insurance 

companies, the pricing policies of insurance companies indicate that 

those companies do not believe that office-based endoscopy poses 

additional safety risks.



Available Evidence Suggests Complications Are Few with Office-Based 

Endoscopy:



Our search of relevant scientific literature maintained by the National 

Library of Medicine and discussions with physicians revealed little 

evidence of complications associated with office-based endoscopy for 

gastrointestinal and urological procedures. The scientific literature 

on the safety of office endoscopy is sparse; we were able to locate 

only one published study. This study of upper gastrointestinal 

procedures conducted in France showed very few complications over the 

course of nearly 18,000 endoscopic procedures.[Footnote 18] In this 

study, there was one death (the patient had previously diagnosed heart 

disease), one case of breathing difficulty (considered avoidable by the 

authors), and five other minor incidents. During the 10,000 exams 

performed over the last 12 years of this 17-year study, no clinically 

significant incidents occurred.



We discussed the safety of office-based endoscopy with physicians, 

including representatives of three organizations critical of the CMS 

practice expense site-of-service differential policy. We also discussed 

in-office safety issues with four Medicare carrier medical directors, 

including those in New York where there is a relatively high proportion 

of office procedures conducted. All of these officials, including the 

critics of the policy, emphasized that the procedures as currently 

conducted are safe and that complications are extremely rare.



Major Malpractice Insurance Companies Do Not Levy Surcharge on 

Physicians Who Conduct Office-Based Endoscopy:



According to the Physician Insurers Association of America, a trade 

association that represents the malpractice insurance industry, office-

based endoscopy is not riskier than endoscopy conducted in health care 

facilities. For example, two large New York malpractice insurance 

companies do not levy a surcharge on physicians who conduct office-

based surgery, including the endoscopic procedures included in our 

study. One of these New York companies, which has the largest market 

share nationwide (and 57 percent of the malpractice insurance market in 

New York) does not consider office-based surgery an issue when setting 

rates for its clients. The other New York company requires physicians 

who conduct surgery in their offices to follow its company standards 

for equipment and safety backup procedures, and it reserves the right 

to conduct unannounced inspections of their offices. It does not, 

however, impose a surcharge on physicians for office-based procedures. 

It does require a surcharge for endoscopic procedures, but the amount 

does not differ by medical setting.



Payment Differential Has Increased but Proportion of Office Procedures 

Has Not Increased:



Although the site-of-service Medicare payment differential for the 

12 common gastroenterological endoscopic procedures in our study has 

increased since the practice expense component of the resource-based 

fee schedule began to be implemented in 1999, the percentage of these 

procedures performed in the office has not increased. The average 

Medicare practice expense payments for the 12 gastroenterological 

endoscopic procedures are presented in figure 1.[Footnote 19] The 

figure shows that the payment differential has increased both because 

the average practice expense payments for procedures performed in 

health care facilities have decreased substantially (from $133 in 1998 

to $59 in 2002) and because the payment for office-based procedures has 

nearly doubled (from $143 in 1998 to $277 in 2002). The payment 

differential for urological procedures has similarly increased since 

the average practice expense payments for such procedures performed in 

health care facilities have decreased by more than half (from $218 in 

1998 to $83 in 2002) and because the average payments for office-based 

procedures have more than doubled (from $218 in 1998 to $448 in 2002.):



Figure 1: Average Physician Practice Expense Reimbursements for 12 

Gastroenterological Procedures for Medicare Beneficiaries by Medical 

Setting, Nationwide:



[See PDF for image]



Note: See app. I for a list of included procedures.



[A] Practice expense site-of-service differential phase-in begins.



[B] Practice expense site-of-service differential phase-in completed.



Source: GAO analysis of CMS data.



[End of figure]



The nationwide percentage of common office-based gastroenterological 

and urological endoscopic procedures conducted on Medicare 

beneficiaries has not increased (see fig. 2).[Footnote 20] For example, 

the percentage of the gastroenterological procedures in our study 

conducted in the office nationwide declined from about 4.8 percent in 

1996 to 3.9 percent in 1998, the last year of the old practice expense 

payment system, and to 3.3 percent in 2001 as the phase-in of the new 

practice expense system approached completion. Similarly, the 

percentage of the urological procedures in our study declined from 

about 5.7 percent in 1996 to 4.7 percent in 1998 to 3.8 percent in 

2001.



From 1996 through 2001 in the New York City metropolitan area, where 

about 35 percent of the nationwide Medicare-covered office procedures 

were conducted, the proportion of office-based endoscopic procedures 

for gastroenterology has remained fairly constant at slightly less than 

30 percent. During the same period, the proportion of office-based 

urological procedures in our study has declined from 11 percent to 8 

percent.



However, regardless of geographic area, these findings must be 

interpreted with caution. It is too early to determine the full effects 

of the new practice expense system’s payment differential, as it was 

not fully implemented until 2002.



Figure 2: Percentage of 12 Common Gastroenterological and 8 Urological 

Endoscopic Procedures Provided in Physicians’ Offices, Nationwide:



[See PDF for image]



Note: See app. I for a list of included procedures.



[A] Practice expense site-of-service differential begins phase-in.



Source: GAO analysis of CMS data.



[End of figure]



If Office Procedures Were Not Reimbursed by Medicare, Access to 

Endoscopy Might Be Most Affected in the New York City Area:



We were directed by BIPA to assess whether the access to care by 

Medicare beneficiaries would be adversely affected if 

gastroenterological procedures conducted in physicians’ offices were no 

longer reimbursed by Medicare. If this occurred, patients in most of 

the nation would not likely experience access problems for the 

procedures in our study, given that relatively few procedures are 

performed in the office setting. However, some New York City 

metropolitan area Medicare patients might have initial difficulty 

obtaining care. In 2001, 28 percent, or about 54,000, of the 

gastroenterological procedures for Medicare patients in the New York 

City area were conducted in physicians’ offices, accounting for about 

35 percent of these office procedures nationwide. According to CMS 

data, the New York City area has the largest proportion and total 

number of office-based gastroenterological procedures of any geographic 

area in the nation. In our review of CMS data on the geographic 

dispersion of office procedures, we have been unable to locate other 

areas of the country with such a major reliance on the availability of 

office-based gastroenterological endoscopy. If Medicare coverage for 

the common endoscopic office procedures included in our study were 

withdrawn, medical facilities might not have the capacity to absorb the 

displaced patients in the short term, according to a New York State 

Department of Health official and Medicare carrier directors.



However, in 1998, New York State eased requirements for approval of new 

ASCs, and, as a result, medical facility capacity has recently begun to 

increase in the state and in the New York City area. New York requires 

an approved certificate of need (CON) in order to approve a new ASC. To 

obtain a CON, the need for the services of a proposed ASC must be 

demonstrated for specific geographic areas. According to a New York 

State Department of Health official, the rules for CON approval were 

relaxed significantly in March 1998, and nearly all applications are 

currently being approved. Since March 1998, there has been an increase 

of almost 200 percent in the number of ASCs in New York, including 

major increases in the New York City area. CON approvals can be 

obtained in the New York City area because most area hospitals are 

operating at capacity. In the future, if ASCs are equipped to offer the 

gastroenterological procedures included in our study, it is possible 

that they could accommodate displaced patients, if they are located in 

areas accessible to these patients. In contrast, only about 8 percent 

of the urological procedures in the New York City area were conducted 

in offices, so the elimination of Medicare reimbursement would likely 

have a minimal effect on the delivery of these procedures.



Concluding Observations:



Some critics of the Medicare site-of-service payment differential for 

endoscopic procedures have questioned the practice of conducting them 

as office procedures because of concerns about patient safety. They 

have suggested that the differential provides an incentive to the 

physician to provide endoscopic procedures in a setting--the 

physician’s office--that is less safe than another setting, such as a 

hospital or an ASC. But in our review of common gastroenterological and 

urological endoscopic procedures, we found no evidence that safety 

problems are greater for these procedures conducted in physicians’ 

offices. Furthermore, we found that the proportion of common office-

based gastroenterological and urological endoscopic procedures 

included in our study has not increased as the site-of-service 

differential has been phased in. However, because the payment 

differential has been in effect only since 1999 and was not fully 

implemented until 2002, it is too early to tell whether it will affect 

the percentage of procedures conducted in the office in the future. If 

the common office-based endoscopic procedures included in our study 

were no longer reimbursed by Medicare, most areas of the country would 

not develop patient access problems. However, the initial effects in 

the New York City metropolitan area--where there is a predominance of 

office-based procedures--could be problematic, although the increase in 

ASCs in the New York City area could mitigate patient access problems 

in the future.



Agency Comments:



CMS provided written comments on a draft of this report, and concurred 

with the general findings in the study (see app. III). The agency 

provided technical comments, which we have addressed where appropriate.



We are sending this report to the CMS Administrator and interested 

congressional committees. We will also make copies available to other 

interested parties on request. In addition, the report available at no 

charge on the GAO Web site at http://www.gao.gov.



If you or your staffs have any questions, please contact me at (202) 

512-7101. Major contributors to this report are listed in appendix IV.



Marjorie Kanof

Director, Health Care---Clinical 

 and Military Health Care Issues:



Signed by Marjorie Kanof:



[End of section]



Appendix I: Scope and Methodology:



This appendix provides detailed information on the gastroenterological 

and urological procedures that we selected for our study. It also 

describes the methods that we used to address the study’s main 

objectives.



We selected the 12 gastroenterological and 8 urological endoscopic 

procedures that are ordinarily performed in health care facilities and 

that we defined as being conducted at least 90 percent of the time in 

health care facilities and less than 10 percent of the time in offices. 

These gastroenterological and urological procedures are common types of 

endoscopy. These procedures have a practice expense site-of-service 

differential. The procedures included in our study accounted for about 

30 percent of the total number of gastroenterological and urological 

endoscopic procedures conducted for Medicare beneficiaries in 2001; 

about 3.5 percent of the procedures in our study were conducted in 

offices. Many of these procedures require the use of sedation and 

entail some risks for patients. Our results are not generalizable to 

other endoscopic procedures. Tables 1 and 2 provide detailed 

information on the 20 procedures included in our study.



Table 1: GAO Sample of Gastroenterological Endoscopic Procedures for 

Medicare Beneficiaries, 2001:



Procedure name: Esophagus endoscopy; (43200); Total performed: 16,636; 

Percentage in office: 5.96; Practice expense reimbursement[B]: Health 

care facility: $52; Practice expense reimbursement[B]: Physician’s 

office: $215.



Procedure name: Esophagus endoscopy with biopsy; (43202); Total 

performed: 6,573; Percentage in office: 2.40; Practice expense 

reimbursement[B]: Health care facility: 54; Practice expense 

reimbursement[B]: Physician’s office: 179.



Procedure name: Upper GI--examination; (43234); Total performed: 3,492; 

Percentage in office: 2.21; Practice expense reimbursement[B]: Health 

care facility: 53; Practice expense reimbursement[B]: Physician’s 

office: 132.



Procedure name: Upper GI--diagnostic; (43235); Total performed: 

507,438; Percentage in office: 2.50; Practice expense reimbursement[B]: 

Health care facility: 61; Practice expense reimbursement[B]: 

Physician’s office: 169.



Procedure name: Upper GI--biopsy; (43239); Total performed: 1,246,051; 

Percentage in office: 3.09; Practice expense reimbursement[B]: Health 

care facility: 67; Practice expense reimbursement[B]: Physician’s 

office: 178.



Procedure name: Change gastronomy tube; (43760); Total performed: 

73,779; Percentage in office: 7.59; Practice expense reimbursement[B]: 

Health care facility: 20; Practice expense reimbursement[B]: 

Physician’s office: 46.



Procedure name: Diagnostic colonoscopy; (45378); Total performed: 

1,211,962; Percentage in office: 3.59; Practice expense 

reimbursement[B]: Health care facility: 91; Practice expense 

reimbursement[B]: Physician’s office: 232.



Procedure name: Colonoscopy and biopsy; (45380); Total performed: 

572,206; Percentage in office: 3.09; Practice expense reimbursement[B]: 

Health care facility: 98; Practice expense reimbursement[B]: 

Physician’s office: 244.



Procedure name: Colonoscopy and control bleeding; (45382); Total 

performed: 20,037; Percentage in office: 1.62; Practice expense 

reimbursement[B]: Health care facility: 125; Practice expense 

reimbursement[B]: Physician’s office: 289.



Procedure name: Colonoscopy and lesion removal; (45383); Total 

performed: 66,250; Percentage in office: 2.97; Practice expense 

reimbursement[B]: Health care facility: 133; Practice expense 

reimbursement[B]: Physician’s office: 286.



Procedure name: Colonoscopy and lesion removal--with forceps or bipolar 

cautery; (45384); Total performed: 337,139; Percentage in office: 2.62; 

Practice expense reimbursement[B]: Health care facility: 113; Practice 

expense reimbursement[B]: Physician’s office: 266.



Procedure name: Colonoscopy and lesion removal--with snare technique; 

(45385); Total performed: 694,714; Percentage in office: 3.46; Practice 

expense reimbursement[B]: Health care facility: 126; Practice expense 

reimbursement[B]: Physician’s office: 286.



Procedure name: Total; Total performed: 4,756,277; Percentage in 

office: 3.25; Practice expense reimbursement[B]: Health care facility: 

[Empty]; Practice expense reimbursement[B]: Physician’s office: 

[Empty].



[A] CPT codes, which are maintained and copyrighted by the American 

Medical Association, are descriptive terms and identifying codes for 

reporting physician services and other medical services, including 

outpatient hospital procedures. CPT codes are used by health care 

providers to bill Medicare for covered services.



[B] These are national reimbursement rates. The rates differ for 

specific geographic areas.



Source: GAO analysis of CMS data.



[End of table]



Table 2: GAO Sample of Urological Endoscopic Procedures for Medicare 

Beneficiaries, 2001:



Procedure name: Kidney stone fragmentation; (50590); Total performed: 

40,666; Percentage in office: 2.86; Practice expense reimbursement[B]: 

Health care facility: $248; Practice expense reimbursement[B]: 

Physician’s office: $397.



Procedure name: Cystoscopy with ureteral catherization; (52005); Total 

performed: 69,293; Percentage in office: 7.84; Practice expense 

reimbursement[B]: Health care facility: 46; Practice expense 

reimbursement[B]: Physician’s office: 162.



Procedure name: Cystoscopy with fulguration and/or resection of small 

bladder tumor(s); (52234); Total performed: 34,522; Percentage in 

office: 5.96; Practice expense reimbursement[B]: Health care facility: 

93; Practice expense reimbursement[B]: Physician’s office: 241.



Procedure name: Cystoscopy with fulguration and/or resection of medium 

bladder tumor(s); (52235); Total performed: 33,230; Percentage in 

office: 1.67; Practice expense reimbursement[B]: Health care facility: 

114; Practice expense reimbursement[B]: Physician’s office: 263.



Procedure name: Cystoscopy with fulguration and/or resection of large 

bladder tumor(s); (52240); Total performed: 25,419; Percentage in 

office: 1.38; Practice expense reimbursement[B]: Health care facility: 

204; Practice expense reimbursement[B]: Physician’s office: 352.



Procedure name: Cystoscopy with direct vision internal urethrotomy; 

(52276); Total performed: 14,817; Percentage in office: 6.60; Practice 

expense reimbursement[B]: Health care facility: 95; Practice expense 

reimbursement[B]: Physician’s office: 246.



Procedure name: Remove bladder stone; (52317); Total performed: 6,832; 

Percentage in office: 4.00; Practice expense reimbursement[B]: Health 

care facility: 129; Practice expense reimbursement[B]: Physician’s 

office: 792.



Procedure name: Cystoscopy with insertion of stent; (52332); Total 

performed: 80,925; Percentage in office: 1.13; Practice expense 

reimbursement[B]: Health care facility: 60; Practice expense 

reimbursement[B]: Physician’s office: 841.



Procedure name: Total; Total performed: 305,704; Percentage in office: 

3.84; Practice expense reimbursement[B]: Health care facility: [Empty]; 

Practice expense reimbursement[B]: Physician’s office: [Empty].



[A] CPT codes, which are maintained and copyrighted by the American 

Medical Association, are descriptive terms and identifying codes for 

reporting physician services and other medical services, including 

outpatient hospital procedures. CPT codes are used by health care 

providers to bill Medicare for covered services.



[B] These are national reimbursement rates. The rates differ for 

specific geographic areas.



Source: GAO analysis of CMS data.



[End of table]



To assess the safety of office-based endoscopy, we reviewed the 

scientific literature and interviewed physicians; four Medicare carrier 

medical directors in the New York City area; North Dakota; and Wyoming; 

a representative of Physicians Insurance Association of America; an 

official from a trade association that represents the medical 

malpractice insurance industry; and representatives of two large New 

York malpractice insurance companies. We also interviewed interest 

group representatives, including members of the American College of 

Gastroenterology, American Society for Gastrointestinal Endoscopy, 

American College of Surgeons, American Gastroenterology Association, 

and American Urological Association. We also reviewed regulations and 

guidelines on physician office-based endoscopy in the nine states that 

have such regulations and guidelines. These states are California, 

Connecticut, Florida, Illinois, Mississippi, New Jersey, Rhode Island, 

South Carolina, and Texas.



To assess whether the practice expense site-of-service payment 

differential acts as an incentive for physicians to conduct 

gastroenterological and urological endoscopic procedures in their 

offices, we analyzed data from the Centers for Medicare & Medicaid 

Services (CMS) using the Part B Extract and Summary System on the 

medical settings (office, inpatient hospital, outpatient hospital, and 

ambulatory surgical center) for relevant procedures for 1996 through 

2001. For the gastroenterological and urological procedures in our 

analysis, we developed averages of practice expense reimbursements for 

health care facilities and offices for each year from 1998 through 

2002.



To determine whether access to care by Medicare beneficiaries would be 

affected if endoscopic procedures in physicians’ offices were no longer 

reimbursed by Medicare, we analyzed CMS data (using the Part B Extract 

and Summary System) on office-based endoscopy for the nation as a whole 

and for the New York City area, which has the highest proportion of 

office-based procedures in the nation. We interviewed Medicare carrier 

medical directors in several locales with a range of population size 

and density, including the New York City area, North Dakota, and 

Wyoming.



[End of section]



Appendix II: Medical Settings for Endoscopic Procedures in GAO Sample:



Tables 3 and 4 summarize the percentages of gastroenterological and 

urological endoscopic procedures in our sample performed in physicians’ 

offices, hospitals (both inpatient and outpatient), and ASCs for 1996 

through 2001. In the data provided to us by CMS, there was another 

medical setting category (“other”) that captured a broad variety of 

medical settings, including nursing facilities, rural health clinics, 

and military treatment facilities. The proportion of procedures 

conducted in these settings was very low, about 1 percent or less. In 

1999, some of the claims data were coded incorrectly, and the Health 

Care Financing Administration inaccurately assigned larger proportions 

to the “other” category (from 5 to 9 percent). Because of this 

confusion, we have eliminated the “other” category from the analysis 

for 1999 and the other years to ensure consistency in comparisons. Our 

reanalysis affects the results for 1999 because it is unclear where the 

claims categorized as “other” should have been categorized. However, 

because of the relatively few cases affected, we do not believe that 

this error affects our analyses or conclusions.



Table 3: Medical Setting Usage Trends for 12 Gastroenterological and 8 

Urological Procedures, Nationwide, Calendar Years 1996-2001:



Gastroenterological procedures[A].



Office; Year: 1996: Percentages: 4.76; Year: 1997: Percentages: 4.30; 

Year: 1998: Percentages: 3.87; Year: 1999: Percentages: 3.55; Year: 

2000: Percentages: 3.37; Year: 2001: Percentages: 3.25.



Inpatient hospital; Year: 1996: Percentages: 26.63; Year: 1997: 

Percentages: 25.97; Year: 1998: Percentages: 24.35; Year: 1999: 

Percentages: 23.02; Year: 2000: Percentages: 21.35; Year: 2001: 

Percentages: 19.93.



Outpatient hospital; Year: 1996: Percentages: 49.49; Year: 1997: 

Percentages: 48.94; Year: 1998: Percentages: 49.33; Year: 1999: 

Percentages: 48.89; Year: 2000: Percentages: 48.73; Year: 2001: 

Percentages: 47.15.



ASC; Year: 1996: Percentages: 19.11; Year: 1997: Percentages: 20.79; 

Year: 1998: Percentages: 22.45; Year: 1999: Percentages: 24.54; Year: 

2000: Percentages: 26.54; Year: 2001: Percentages: 29.64.



Urological procedures[B].



Office; Year: 1996: Percentages: 5.70; Year: 1997: Percentages: 5.17; 

Year: 1998: Percentages: 4.70; Year: 1999: Percentages: 4.44; Year: 

2000: Percentages: 4.05; Year: 2001: Percentages: 3.84.



Inpatient hospital; Year: 1996: Percentages: 32.74; Year: 1997: 

Percentages: 31.32; Year: 1998: Percentages: 29.19; Year: 1999: 

Percentages: 27.48; Year: 2000: Percentages: 26.33; Year: 2001: 

Percentages: 25.76.



Outpatient hospital; Year: 1996: Percentages: 54.52; Year: 1997: 

Percentages: 56.06; Year: 1998: Percentages: 57.48; Year: 1999: 

Percentages: 58.80; Year: 2000: Percentages: 59.33; Year: 2001: 

Percentages: 59.16.



ASC; Year: 1996: Percentages: 7.04; Year: 1997: Percentages: 7.46; 

Year: 1998: Percentages: 8.63; Year: 1999: Percentages: 9.28; Year: 

2000: Percentages: 10.29; Year: 2001: Percentages: 11.24.





[A] Includes 12 procedures. See app. I for complete list.



[B] Includes 8 procedures. See app. I for complete list.



Source: HCFA Part B Extract and Summary System (1996-2001).



[End of table]



Table 4: Medical Setting Usage Trends for 12 Gastroenterological and 8 

Urological Procedures, New York City Area and the Remainder of the 

United States, Calendar Years 1996-2001:



New York City metropolitan area; Gastroenterological procedures[A].



Office; Year: 1996: Percentages: 29.19; Year: 1997: Percentages: 28.45; 

Year: 1998: Percentages: 29.22; Year: 1999: Percentages: 28.70; Year: 

2000: Percentages: 27.87; Year: 2001: Percentages: 28.11.



Inpatient hospital; Year: 1996: Percentages: 33.45; Year: 1997: 

Percentages: 32.49; Year: 1998: Percentages: 30.15; Year: 1999: 

Percentages: 27.38; Year: 2000: Percentages: 24.56; Year: 2001: 

Percentages: 22.72.



Outpatient hospital; Year: 1996: Percentages: 28.63; Year: 1997: 

Percentages: 30.39; Year: 1998: Percentages: 32.21; Year: 1999: 

Percentages: 34.37; Year: 2000: Percentages: 36.82; Year: 2001: 

Percentages: 38.08.



ASC; Year: 1996: Percentages: 8.73; Year: 1997: Percentages: 8.67; 

Year: 1998: Percentages: 8.42; Year: 1999: Percentages: 9.55; Year: 

2000: Percentages: 10.75; Year: 2001: Percentages: 11.09.



Urological procedures[B].



Office; Year: 1996: Percentages: 11.49; Year: 1997: Percentages: 9.28; 

Year: 1998: Percentages: 9.36; Year: 1999: Percentages: 9.71; Year: 

2000: Percentages: 8.61; Year: 2001: Percentages: 8.05.



Inpatient hospital; Year: 1996: Percentages: 62.40; Year: 1997: 

Percentages: 62.04; Year: 1998: Percentages: 57.70; Year: 1999: 

Percentages: 53.69; Year: 2000: Percentages: 48.26; Year: 2001: 

Percentages: 45.17.



Outpatient hospital; Year: 1996: Percentages: 21.80; Year: 1997: 

Percentages: 24.37; Year: 1998: Percentages: 28.86; Year: 1999: 

Percentages: 31.84; Year: 2000: Percentages: 38.19; Year: 2001: 

Percentages: 42.08.



ASC; Year: 1996: Percentages: 4.30; Year: 1997: Percentages: 4.30; 

Year: 1998: Percentages: 4.08; Year: 1999: Percentages: 4.76; Year: 

2000: Percentages: 4.94; Year: 2001: Percentages: 4.70.



Rest of United States Gastroenterological procedures[A].



Office; Year: 1996: Percentages: 3.63; Year: 1997: Percentages: 3.21; 

Year: 1998: Percentages: 2.74; Year: 1999: Percentages: 2.47; Year: 

2000: Percentages: 2.28; Year: 2001: Percentages: 2.22.



Inpatient hospital; Year: 1996: Percentages: 26.32; Year: 1997: 

Percentages: 25.67; Year: 1998: Percentages: 24.10; Year: 1999: 

Percentages: 22.84; Year: 2000: Percentages: 21.21; Year: 2001: 

Percentages: 19.82.



Outpatient hospital; Year: 1996: Percentages: 50.46; Year: 1997: 

Percentages: 49.78; Year: 1998: Percentages: 50.09; Year: 1999: 

Percentages: 49.51; Year: 2000: Percentages: 49.26; Year: 2001: 

Percentages: 47.53.



ASC; Year: 1996: Percentages: 19.59; Year: 1997: Percentages: 21.33; 

Year: 1998: Percentages: 23.07; Year: 1999: Percentages: 25.18; Year: 

2000: Percentages: 27.25; Year: 2001: Percentages: 30.43.



Urological procedures[B].



Office; Year: 1996: Percentages: 5.45; Year: 1997: Percentages: 4.99; 

Year: 1998: Percentages: 4.51; Year: 1999: Percentages: 4.23; Year: 

2000: Percentages: 3.85; Year: 2001: Percentages: 3.66.



Inpatient hospital; Year: 1996: Percentages: 31.45; Year: 1997: 

Percentages: 29.99; Year: 1998: Percentages: 28.01; Year: 1999: 

Percentages: 26.45; Year: 2000: Percentages: 25.40; Year: 2001: 

Percentages: 24.96.



Outpatient hospital; Year: 1996: Percentages: 55.95; Year: 1997: 

Percentages: 57.43; Year: 1998: Percentages: 58.67; Year: 1999: 

Percentages: 59.86; Year: 2000: Percentages: 60.23; Year: 2001: 

Percentages: 59.86.



ASC; Year: 1996: Percentages: 7.16; Year: 1997: Percentages: 7.60; 

Year: 1998: Percentages: 8.81; Year: 1999: Percentages: 9.46; Year: 

2000: Percentages: 10.52; Year: 2001: Percentages: 11.51.



[A] Includes 12 procedures. See app. I for complete list.



[B] Includes 8 procedures. See app. I for complete list.



Source: HCFA Part B Extract and Summary System (1996-2001).



[End of table]



[End of section]



Appendix III: Comments from the Department of Health and Human 
Services:



DEPARTMENT OF HEALTH & HUMAN SERVICES:



Administrator Washington; DC 20201:



TO: Marjorie E. Kanof:



Director, Health Care-Clinical and Military Health Care Issues General 

Accounting Office:



FROM: Thomas A. Scully Administrator:



Signed by Thomas A. Scully:



Centers for Medicare & Medicaid Services:



SUBJECT:General Accounting Office (GAO) Draft Report, “MEDICARE 

PHYSICIAN PAYMENTS. Medical Settings and Safety of Endoscopic 

Procedures,” (GAO-02-885):



We appreciate the opportunity to review GAO’s above-subject draft 

report to Congress. This study was completed to meet the requirements 

of section 411 of the Medicare, Medicaid, and State Children’s Health 

Insurance Program Benefits Improvement and Protection Act of 2000 

(BIPA). We agree with the GAO’s general findings in this study. The 

report is very helpful in addressing long-standing questions raised by 

specialty groups.



We have provided specific editorial comments.



[End of section]



Appendix IV: GAO Contact and Staff Acknowledgments:



GAO Contact:



Marjorie Kanof, (202) 512-7101:



Acknowledgments:



Lawrence S. Solomon, Martin T. Gahart, Vanessa Taylor, Wayne Turowski, 

Roseanne Price, and Mike Thomas made major contributions to this 

report.



FOOTNOTES:



[1] The Medicare program is administered by the Centers for Medicare & 

Medicaid Services (CMS), a federal agency within the U.S. Department of 

Health and Human Services. On July 1, 2001, the Secretary of Health and 

Human Services changed the name of the Health Care Financing 

Administration (HCFA) to CMS. This report refers to the agency as CMS 

when discussing actions taken since the name change and as HCFA when 

discussing actions taken before the name change.



[2] The specialty societies’ concerns are outlined in 65 Fed. Reg. 

65,400 (Nov. 1, 2000). 



[3] Medicare provides a facility fee to hospitals and ASCs to reimburse 

their expenses for clinical staff, supplies, and equipment.



[4] Pub. L. No. 106-554, App. F, 114 Stat. 2763, 2763A-508.



[5] We defined “ordinarily performed” in health care facilities as 

procedures performed at least 90 percent of the time in health care 

facilities and less than 10 percent of the time in physicians’ offices. 

We have included all gastroenterological and urological procedures that 

have been ordinarily performed in health care facilities. See app. I 

for a list of these procedures.



[6] This pattern does not exist for the urological procedures. Only 

about 8 percent of the office-based procedures were conducted in the 

New York City area.



[7] 42 C.F.R. §§ 416.40 - 416.48 (2001).



[8] These state guidelines and regulations cover a wide range of 

office-based procedures, of which gastroenterological and urological 

endoscopy are only a portion. 



[9] The application of safety and quality standards to offices that 

conduct surgery may result from their seeking accreditation by the 

Accreditation Association for Ambulatory Health Care, American 

Association for Accreditation of Ambulatory Surgery Facilities, or the 

Joint Commission on Accreditation of Healthcare Organizations.



[10] 42 U.S.C. § 1395w-4 (2000).



[11] Prior to 1992, fees were based on charges physicians billed for 

their services.



[12] HCFA convened clinical practice expense panels composed of 

physicians, non physician clinicians, and practice administrators to 

review the types and quantities of practice expense components used for 

medical procedures. A contractor used the resulting data to develop 

dollar cost estimates. These estimates resulted in practice expense 

amounts assigned to different medical settings. There has been an 

ongoing multi specialty panel review of these estimates since 1999. 

According to CMS, this review has changed the estimates for more than 

1,000 procedure codes. See 66 Fed. Reg. 55,245 (Nov. 1, 2001) for the 

most recent Medicare physician fee schedule.



[13] The payment schedule for diagnostic colonoscopy, a common 

gastroenterological procedure, illustrates how payments to physicians 

differ by medical setting. In 2002, the practice expense payment to 

physicians who provide the procedure in an office, $318, is about five 

times greater than the practice expense payment of $64 to physicians 

who conduct the procedure in a medical facility, such as a hospital or 

an ASC. However, when this procedure is conducted in a hospital or ASC, 

Medicare also pays a facility fee of $372 to hospital outpatient 

departments and $433 to ASCs. These are national reimbursement rates. 

The rates differ for specific geographic areas. 



[14] App. I lists the practice expense relative value units for each 

procedure included in our sample listing those for health care 

facilities and the physicians’ offices separately. The Medicare program 

translates the relative value units for practice expense (as well as 

those for physician work and malpractice insurance) into dollars by 

multiplying them by a single conversion factor. Since the practice 

expense relative value units are higher for physicians’ offices than 

for health care facilities, they result in higher reimbursement amounts 

for the physicians’ offices, hence a payment differential.



[15] See U.S. General Accounting Office, Medicare Physician Payments: 

Need to Refine Practice Expense Values During Transition and Long Term, 

GAO/HEHS-99-30 (Washington, D.C.: Feb. 24, 1999). 



[16] See U.S. General Accounting Office, Medicare Physician Fee 

Schedule: Practice Expense Payments to Oncologists Indicate Need for 

Overall Refinements, GAO-02-53 (Washington, D.C.: Oct. 31, 2001). 



[17] The Medicare program does not routinely collect safety data for 

endoscopic procedures performed in offices or other medical settings. 



[18] B. Maroy and P. Moullot, “Safety of Upper Gastrointestinal 

Endoscopy with Intravenous Sedation by the Endoscopist at Office: 

17,963 Examinations Performed in a Community Center by Two Endoscopists 

over 17 Years,” Journal of Clinical Gastroenterology, vol. 27, no. 4 

(1998): 368-69. 



[19] These calculations are based on practice expense reimbursement 

data for 12 gastroenterological endoscopic procedures as detailed in 

app. I. Each procedure is assigned a specific dollar payment amount by 

CMS for practice expense reimbursement. The payment amounts reported 

reflect national reimbursement rates; the rates differ for specific 

geographic areas.



[20] See app. II for more information on site-of-service usage from 

1996 through 2001 for the endoscopic procedures in our study.



GAO’s Mission:



The General Accounting Office, the investigative arm of Congress, 

exists to support Congress in meeting its constitutional 

responsibilities and to help improve the performance and accountability 

of the federal government for the American people. GAO examines the use 

of public funds; evaluates federal programs and policies; and provides 

analyses, recommendations, and other assistance to help Congress make 

informed oversight, policy, and funding decisions. GAO’s commitment to 

good government is reflected in its core values of accountability, 

integrity, and reliability.



Obtaining Copies of GAO Reports and Testimony:



The fastest and easiest way to obtain copies of GAO documents at no 

cost is through the Internet. GAO’s Web site ( www.gao.gov ) contains 

abstracts and full-text files of current reports and testimony and an 

expanding archive of older products. The Web site features a search 

engine to help you locate documents using key words and phrases. You 

can print these documents in their entirety, including charts and other 

graphics.



Each day, GAO issues a list of newly released reports, testimony, and 

correspondence. GAO posts this list, known as “Today’s Reports,” on its 

Web site daily. The list contains links to the full-text document 

files. To have GAO e-mail this list to you every afternoon, go to 

www.gao.gov and select “Subscribe to daily E-mail alert for newly 

released products” under the GAO Reports heading.



Order by Mail or Phone:



The first copy of each printed report is free. Additional copies are $2 

each. A check or money order should be made out to the Superintendent 

of Documents. GAO also accepts VISA and Mastercard. Orders for 100 or 

more copies mailed to a single address are discounted 25 percent. 

Orders should be sent to:



U.S. General Accounting Office



441 G Street NW,



Room LM Washington,



D.C. 20548:



To order by Phone: 	



	Voice: (202) 512-6000:



	TDD: (202) 512-2537:



	Fax: (202) 512-6061:



To Report Fraud, Waste, and Abuse in Federal Programs:



Contact:



Web site: www.gao.gov/fraudnet/fraudnet.htm E-mail: fraudnet@gao.gov



Automated answering system: (800) 424-5454 or (202) 512-7470:



Public Affairs:



Jeff Nelligan, managing director, NelliganJ@gao.gov (202) 512-4800 U.S.



General Accounting Office, 441 G Street NW, Room 7149 Washington, D.C.



20548: