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United States Government Accountability Office:
GAO: 

Testimony: 

Before the Committee on Ways and Means, House of Representatives: 

For Release on Delivery: 
Expected at 10:00 a.m. EDT:
Tuesday, July 26, 2011: 

Value-Added Taxes: 

Potential Lessons for the United States from Other Countries' 
Experiences: 

Statement of James R. White, Director: 
Strategic Issues: 

GAO-11-867T: 

GAO Highlights: 

Highlights of GAO-11-867T, a testimony before the House Committee on 
Ways and Means. 

Why GAO Did This Study: 

Dissatisfaction with the federal tax system has led to a debate about 
U.S. tax reform, including proposals for a national consumption tax. 
One type of proposed consumption tax is a value-added tax (VAT), 
widely used around the world. A VAT is levied on the difference 
between a business’s sales and its purchases of goods and services. 
Typically, a business calculates the tax due on its sales, subtracts a 
credit for taxes paid on its purchases, and remits the difference to 
the government. While the economic and distributional effects of a 
U.S. VAT type tax have been studied, GAO issued a report in 2008 that 
looked at lessons learned from VAT administration in Australia, 
Canada, France, New Zealand, and the United Kingdom. These countries 
provided a range of VAT designs from relatively simple to more complex. 

This statement, which is based on the 2008 report, focuses on (1) the 
effect VAT design choices, such as exemptions and enforcement 
mechanisms, have on compliance, administrative costs, and compliance 
burden; (2) Canada’s experience with administering a VAT in 
conjunction with several different subnational consumption tax 
arrangements; and (3) the experience that some countries had 
transitioning to a VAT. 

What GAO Found: 

VATs have grown in popularity over the past five decades with recent 
estimates showing more than 130 countries worldwide using a VAT. 
Nonetheless, like other tax systems, even a simple VAT—one that 
exempts no goods or services—has compliance risks and, largely as a 
consequence, generates administrative costs and compliance burden. For 
example, all of the study countries reported devoting significant 
enforcement resources to compliance issues. Like an income tax, VATs 
can be vulnerable to compliance schemes that either result in 
undercollection of taxes due or overclaiming of credits for taxes 
paid. Also, as with other taxes, adding tax preferences—such as 
exempting certain goods or services from tax—generally decreases 
revenue, increases complexity, and increases compliance risks. 
Increased complexity also increases the record-keeping burden on 
businesses and government resources needed for enforcement. 

Table: Major Types of Compliance Risks for a VAT: 

Undercollection of tax due on sales: 

Missing-trader fraud: 
A business is created for purposes of collecting VAT on sales and 
disappears without remitting VAT to the government.   

Failed businesses: 
A business fails or goes bankrupt before remitting VAT collected to 
the government.  

Underreporting cash transactions: 
A business either charges a lower, VAT-free price for cash 
transactions or underreports cash sales and retains VAT collected. 

Import fraud: 
A business or individual imports items for personal consumption and 
undervalues them for VAT purposes.  

Overclaiming of tax paid on inputs: 

Fraudulent refunds: 
A business or fraudster submits false returns requesting VAT refunds 
from the government. 

Misclassifying purchases: 
A business falsely claims input tax credits by misclassifying personal 
consumption expenses as business expenses. 

Fictitious or altered invoices: 
A business creates or alters invoices to inflate the amount of input 
tax credits it can claim. 

Export fraud: 
A business creates fraudulent export invoices for goods that are not 
exported to claim input tax credits. 

Source: GAO. 

[End of table] 

Canada’s experience administering a national VAT along with a variety 
of provincial VATs and sales taxes demonstrates that multiple 
arrangements in a federal system are feasible, but increase 
administrative costs and compliance challenges for both governments 
and businesses. Businesses, particularly retailers, in provinces with 
a sales tax face greater compliance burdens than those in other 
provinces because they are subject to dual reporting, filing, and 
remittance requirements. 

When implementing their VAT, Australia, Canada, and New Zealand all 
devoted considerable resources to educate and assist businesses 
subject to the new tax. Both Australia and Canada provided direct 
monetary assistance to qualifying small businesses to help meet new 
bookkeeping and reporting requirements. Both had trouble getting 
businesses to register for the VAT by the implementation date. 

View [hyperlink, http://www.gao.gov/products/GAO-11-867T] or key 
components. For more information, contact Jim White at (202) 512-9110 
or whitej@gao.gov. 

[End of section] 

Chairman Camp, Ranking Member Levin, and Members of the Committee: 

I am pleased to be here to discuss our prior work on the lessons the 
United States can learn from other countries' experiences with a value-
added tax, or VAT.[Footnote 1] VATs have grown in popularity over the 
past five decades with recent estimates showing more than 130 
countries worldwide using a VAT. The United States is the only member 
of the Organisation for Economic Co-operation and Development (OECD) 
without a VAT. 

Dissatisfaction with our current federal tax system has fueled a 
debate about fundamental tax reform due to concerns about the current 
federal tax system's economic inefficiency, unfairness, and 
complexity. Part of this debate has involved switching to a 
consumption tax or combining a consumption tax with an income tax. One 
type of consumption tax that some have proposed is a VAT. A VAT is 
applied to the difference between a business's sales of goods and 
services and its purchases of goods and services (excluding wages). 
Thus, businesses pay tax only on the value they add to the goods or 
services they sell. Unlike retail sales taxes, VATs are collected at 
all stages of production and distribution process. All types of 
businesses, not just retail businesses, are subject to the tax, and 
sales to both consumers and other businesses are taxable. 

My testimony today will discuss five countries' experiences with their 
VATs. These study countries are Australia, Canada, France, New 
Zealand, and the United Kingdom. They represent a range of VAT design 
options from relatively simple to more complex and include some with 
federal systems and some that recently implemented a VAT. 
Specifically, I will cover (1) the effect that VAT design choices, 
such as the number of tax rates and tax exemptions, have on 
compliance, administrative costs, and compliance burden; (2) Canada's 
experiences with administering a national VAT in conjunction with 
several different subnational consumption tax arrangements; (3) the 
experiences that countries had transitioning to a VAT; and (4) our 
concluding observations on the lessons the United States can learn 
from these countries' experiences. 

This testimony is based on our report issued in 2008. Although some 
time has passed since our report was released, the challenges that our 
study countries encountered in implementing and administering VAT 
systems remain insightful to the United States should it consider a 
national consumption tax. For that report we selected our study 
countries based on several criteria, including the complexity of VAT 
design, the age of the VAT system, and whether the country had a 
federal system. For each country, we performed in-depth literature 
reviews and conducted extensive interviews of government officials and 
VAT experts. We also collected and analyzed documents and data on the 
countries and their VAT systems. Additional information on our scope 
and methodology is available in our published report. 

We conducted the performance audit work that supports this statement 
in accordance with generally accepted government auditing standards. 
Those standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe 
that the evidence obtained provided a reasonable basis for our 
findings and conclusions based on our audit objectives. We did not 
make any recommendations. 

Background: How a Simple VAT Works: 

Under a VAT, businesses pay tax on the value they add to the goods and 
services they purchase from other businesses. VAT liability is 
typically calculated in industrialized countries using what is known 
as the credit-invoice method. Under this method, businesses apply the 
VAT rate to their sales but claim a credit for VAT paid on purchases 
of inputs from other businesses (shown on purchase invoices). The 
difference between the VAT collected on sales and the credit for VAT 
paid on input purchases is remitted to the government. 

Figure 1 illustrates a VAT with a 10 percent rate. A lumber company 
cuts and mills trees and has sales of $50 to a furniture maker. 
Assuming no input purchases from other businesses, to keep the 
illustration simple, the company adds the tax to the price of the 
goods sold and remits $5 in tax to the government. The purchase 
invoice received by the furniture maker would list $50 in purchases 
plus $5 in VAT paid. 

Figure 1: Example of How a VAT Works: 

[Refer to PDF for image: illustration] 

10% VAT: 

Lumber company: 
Raw materials sold to furniture maker for $50 plus $5 VAT; 
$5 remitted to government. 

Furniture maker: 
Table sold to retailer for $120 plus $12 VAT; 
$7 remitted to government ($12 VAT minus $5 credit). 

Retailer: 
Product sold to consumer for $150 plus $15 VAT; 
$3 remitted to government ($15 VAT minus $12 credit). 

Total government revenue: 
Remittances from each component total $15. 

Source: GAO. 

[End of figure] 

If the furniture maker has sales of $120 to a retail store, $12 of VAT 
would be added to the sales price but the furniture maker could 
subtract a credit for the $5 VAT paid on purchases and remit $7 to the 
government. The retailer would receive an invoice showing purchases of 
$120 and $12 of VAT. Similarly, if the retailer then has sales of 
$150, $15 of VAT would be added but the retailer could subtract a 
credit for the $12 paid on purchases and remit $3 to the government. 

In total, the government would receive VAT equal to 10 percent of the 
final sales price to consumers. Thus, a 10 percent VAT is equivalent 
to a 10 percent retail sales tax in terms of revenue. Under both 
taxes, the final consumer ultimately bears the economic burden of the 
tax ($15), except in a VAT, the tax is collected in stages, not just 
in the final sale. 

Like Other Taxes, VATs Have Compliance Risks, Administrative Costs, 
and Compliance Burden That Increase with the Complexity of the Design: 

Our study countries' experiences with noncompliance suggest that even 
a conceptually simple VAT--one that applies a single tax rate to all 
goods and services--would have compliance risks and would generate 
significant administrative costs and compliance burden. Further, like 
other types of taxes, adding complexity through preferences increases 
these risks, costs, and burden. While our study countries had VATs of 
varied designs and complexity at the time of our original review in 
2008, they all devoted significant enforcement resources to addressing 
compliance issues that would be found in even a simple VAT. 

Compliance Risks: 

As shown in table 1, compliance risks for a VAT can stem from either 
underpayment of taxes owed on sales, or overstating taxes paid on 
purchases.[Footnote 2] These risks include refund fraud and missing- 
trader fraud. VATs are vulnerable to refund fraud because businesses 
with taxable sales less than taxable purchases are entitled to 
refunds. All of our study countries were concerned about illegitimate 
businesses or fraudsters submitting fraudulent refund claims that 
result in the theft of funds from the government. In the case of a 
missing trader, a business is set up for the sole purpose of 
collecting VAT on sales and then disappearing with the proceeds. 

Table 1: Major Types of Compliance Risks in a Conceptually Simple VAT 
System: 

Undercollection of tax due on sales: 

Missing-trader fraud: 
A business is created for purposes of collecting VAT on sales and 
disappears without remitting VAT to the government.   

Failed businesses: 
A business fails or goes bankrupt before remitting VAT collected to 
the government.  

Underreporting cash transactions: 
A business either charges a lower, VAT-free price for cash 
transactions or underreports cash sales and retains VAT collected. 

Import fraud: 
A business or individual imports items for personal consumption and 
undervalues them for VAT purposes.  

Overclaiming of tax paid on inputs: 

Fraudulent refunds: 
A business or fraudster submits false returns requesting VAT refunds 
from the government. 

Misclassifying purchases: 
A business falsely claims input tax credits by misclassifying personal 
consumption expenses as business expenses. 

Fictitious or altered invoices: 
A business creates or alters invoices to inflate the amount of input 
tax credits it can claim. 

Export fraud: 
A business creates fraudulent export invoices for goods that are not 
exported to claim input tax credits. 

Source: GAO. 

[End of table] 

Because of compliance risks, even simple VATs require enforcement 
activities, such as audits and record keeping by businesses, that 
create administrative costs for the government and compliance burden 
for businesses. Of course, compliance risks and the associated 
administrative costs and compliance burdens are not peculiar to VATs. 
While the specifics may vary, other types of taxes also carry 
compliance risks. 

Administrative Costs: 

A VAT, like any tax system, will require government resources to 
administer. The drivers of administrative costs in many tax systems 
include the number of taxpayers (businesses, individuals, or both) 
subject to the tax, how often they file returns, and the percentage of 
taxpayers audited. In the case of a VAT, administration requires the 
government to process tax returns and provide certain services to 
businesses. Even a simple VAT warrants education and assistance 
services, in part to address compliance risks. Tax administrators also 
need to spend significant resources on audit and enforcement 
activities. 

Some available data from our study countries indicate a VAT may be 
less expensive and easier to administer than an income tax. In 2006, 
the tax administration agency in the United Kingdom measured 
administrative costs for the VAT to be approximately half a percent of 
revenue collected compared to over one and a quarter percent for the 
income tax. Officials at the New Zealand Inland Revenue Department 
also told us that administering their VAT was easier than 
administering some of their other taxes. For example, only 3 percent 
of VAT returns submitted to New Zealand's revenue agency are found to 
have errors, compared to approximately 25 percent for income tax 
returns. 

Compliance Burden on Taxpayers: 

As with other taxes, compliance burden with a VAT is mostly driven by 
record-keeping requirements, filing-frequency requirements, and time 
and resources to deal with audits. The "fixed cost" nature of many 
compliance costs associated with a VAT means that smaller businesses 
often face a proportionally higher burden than larger businesses in 
complying with the VAT. The three most comparable studies we 
identified estimated that the compliance burden as a percentage of 
annual sales in Canada, New Zealand, and the United Kingdom ranged 
from approximately 2 percent for businesses with less than $50,000 in 
sales to as low as 0.04 percent for businesses with over $1,000,000 in 
sales. Private accounting and tax experts we spoke with also agreed 
that as the size of the business grows, the VAT compliance burden 
decreases per dollar of sales. 

Adding Complexity through VAT Preferences Decreases Revenue and 
Generally Increases Compliance Risks, Administrative Costs, and 
Compliance Burden: 

All of the countries we studied have added complexity to their VAT 
designs, mainly through the use of tax preferences. Tax preferences-- 
also called tax expenditures--result in foregone tax revenue due to 
preferential provisions that generally shrink the tax base. Tax 
preferences can also exist in other tax systems, such as income taxes 
or retail sales taxes. In our study countries, some economic sectors, 
such as certain consumer essentials like food and health care and 
public-sector organizations are often provided VAT preferences because 
of social or political considerations. Other sectors, such as 
financial services, insurance, and real estate, are provided 
exemptions or exclusions because they are inherently hard to tax under 
a VAT system. 

Countries' use of VAT preferences--such as exemptions and reduced 
rates--generally results in reduced revenue and greater compliance 
risks, administrative costs, and compliance burden.[Footnote 3] 
However, some preferences, such as thresholds for businesses, may not 
increase administrative costs and compliance burden because they 
reduce the number of entities subject to VAT requirements. 
Additionally, in most study countries, certain financial-services and 
real-estate transactions are exempt for administrative purposes, which 
could result in reduced compliance burden. 

VAT preferences used in our study countries included exemptions, 
exclusions, and thresholds. An exempt good or service is not taxed 
when sold, and businesses that sell exempt goods or services cannot 
claim input tax credits for inputs used in producing the exempt 
output. While no VAT is collected with the final sale, the government 
still collects tax revenue throughout the stages of production. Tax is 
paid and collected on inputs. In contrast, excluding a good or 
service, more commonly referred to as zero rating, removes it entirely 
from the tax base resulting in an effective tax rate of zero. For 
goods and services that are zero-rated, VAT that was paid in the 
production of the good or service can be fully recovered through input 
tax credits. As a consequence, no net VAT revenue is actually 
collected by the government from the sale of zero-rated goods and 
services. 

A threshold is a type of exemption that excludes businesses below a 
certain size from collecting and remitting VAT and from being able to 
claim input tax credits. Businesses with sales below the threshold are 
not required to charge VAT on their sales and cannot claim input tax 
credits for VAT paid on purchases. Businesses with annual sales above 
the threshold level are required to register with the tax agency, and 
collect and remit the VAT. 

In Canada, Tax System Complexity and Compliance Burden Varied among 
Provinces Depending on Level of Coordination with a Federal VAT: 

One issue the United States would face if it adopted a national VAT is 
its interaction with retail sale taxes levied by states and 
localities. Although there are several countries with a federal system 
of government, Canada is the only country that we identified that has 
a national VAT administered alongside a variety of subnational 
consumption taxes. Canada administers its federal VAT and provincial 
consumption tax systems differently in different provinces. The four 
types of national/subnational consumption tax structures in Canada are: 

* a separate federal and provincial VAT, both of which are 
administered by the province; 

* a joint federal and provincial VAT administered by the federal 
government; 

* a separate federal VAT and provincial retail sales tax administered 
separately; and: 

* a federal VAT only. 

Canada's experience administering a national VAT along with a variety 
of provincial VATs and sales taxes demonstrates that multiple 
arrangements in a federal system are feasible, but results in 
increased administrative costs and compliance challenges for both 
government and business. Businesses in provinces where the provincial 
and federal VATs tax the same goods and services and are administered 
by the federal government have a relatively lower compliance burden 
since they only have to comply with one set of requirements. In 
contrast, businesses, particularly retailers, in provinces with a 
sales tax face greater compliance burdens than those in other 
provinces because they are subject to dual reporting, filing, and 
remittance requirements. 

VAT Implementation Involved Considerable Resources to Educate, Assist, 
and Register Businesses: 

Australia, Canada, and New Zealand, the study countries that most 
recently implemented a VAT, all built on preexisting administrative 
structures. All had national consumption taxes that were paid by 
businesses prior to transitioning to a VAT. Despite the preexisting 
structure, implementation of the new tax in these countries involved 
multiple agencies, the development of new policies and processes, and 
the hiring of additional staff. Interagency committees were also 
established in all three countries to facilitate and coordinate 
implementation efforts. These three study countries took 15 to 24 
months to implement the VAT and devoted a great deal of time and 
effort to education activities. 

Before entities subject to VAT requirements can be expected to comply, 
they must know what those requirements are and what they mean to 
specific economic and industry sectors. According to International 
Monetary Fund guidance on VAT implementation, development and testing 
of tax forms early in the implementation process is important because 
they are a key part of the education effort. For Australia, Canada, 
and New Zealand, this also included extensive outreach efforts through 
a variety of direct and indirect assistance. For example, Australian 
officials said a key part of their education and outreach strategy was 
to target key players in various industry sectors, such as local 
chambers of commerce. Both Canada and Australia also provided direct 
monetary assistance to qualifying small businesses to defray the costs 
of acquiring the necessary supplies needed to meet new bookkeeping and 
reporting requirements. 

Despite significant efforts to encourage businesses to submit 
materials early for VAT registration, both Australia and Canada still 
had difficulty getting businesses to register prior to the VAT 
implementation date. In both countries, this resulted in significant 
spikes in registration and education-related workload just prior to 
implementation. In Canada, for example, only 500,000 or 31 percent of 
the 1.6 million total registrants had voluntarily registered 3 months 
prior to VAT implementation. 

Potential Lessons for the United States: 

The experiences of our five study countries show that all VAT designs 
have compliance risks that generate considerable administrative costs 
and compliance burden and that, similar to the U.S. tax system, adding 
complexity to the tax's design increases these risks, costs, and 
burden. While our study countries had VATs of varied designs and 
complexity, they all devoted significant enforcement resources to 
addressing compliance that would be found in even a simple VAT. 
Enforcement activities, such as audits, and record keeping by 
businesses create administrative costs for the government and 
compliance burden for businesses. Of course, compliance risks and the 
associated administrative costs and compliance burden are not peculiar 
to VATs. While the specifics may vary, other types of taxes also carry 
compliance risks. 

One overriding lesson about VAT design is that, like our income tax 
system, adding tax preferences to the system may satisfy economic, 
distributional, or other policy goals but at a cost. Tax preferences-- 
in the form of exemptions, zero rates, or reduced rates--often reduce 
revenue, add complexity, and increase compliance risks. To mitigate 
the increased risk, countries have imposed additional record-keeping 
and reporting requirements on businesses, delayed refunds, and done 
more auditing of businesses. The end result is an increase in 
compliance burden for businesses and administrative costs for the 
government. 

The choice of tax type is typically heavily influenced by criteria 
other than administrability. Revenue needs, effect on economic 
performance, and distributional consequences are prominent 
considerations and have been at the forefront of the debate in the 
United States about tax reform.[Footnote 4] Administrability and the 
details of how a new tax would be implemented often get less 
attention. However, administrability and design details do matter. The 
benefits of a new or reformed tax system, in terms of revenue, 
economic performance, or equity, would be at least partially offset by 
poor design that unnecessarily increased compliance risks, 
administrative costs, and compliance burden. 

Chairman Camp, Ranking Member Levin, and Members of the Committee, 
this completes my prepared statement. I would be happy to respond to 
any questions you may have at this time. 

Contacts and Acknowledgments: 

For further information on this testimony, please contact James R. 
White at (202) 512-9110 or whitej@gao.gov. In addition, contact points 
for our Offices of Congressional Relations and Public Affairs may be 
found on the last page of this statement. In addition to the 
individual named above, Jay McTigue, Assistant Director; Brian James; 
and Danielle Novak made key contributions to this testimony. 

[End of section] 

Footnotes: 

[1] See GAO, Value-Added Taxes: Lessons Learned from Other Countries 
on Compliance Risks, Administrative Costs, Compliance Burden, and 
Transition, [hyperlink, http://www.gao.gov/products/GAO-08-566] 
(Washington, D.C.: Apr. 4, 2008). 

[2] Similar compliance risks exist for an income tax stemming from 
either understating income or overstating deductible expenses. 

[3] In some instances where an exempt good or service is used in the 
production of a taxable good or service, exemptions can produce a 
cascading effect, whereby a good or service is sold with an embedded 
tax in the price, resulting in a tax on the tax. In this case, the 
exemption may lead to an increase in tax revenue. 

[4] See GAO, Understanding the Tax Reform Debate: Background, 
Criteria, and Questions, [hyperlink, 
http://www.gao.gov/products/GAO-05-1009SP] (Washington, D.C.: 
September 2005). 

[End of section] 

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