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United States Government Accountability Office: 
GAO: 

Testimony: 

Before the Subcommittee on Oversight of Government Management, the 
Federal Workforce, and the District of Columbia, Committee on Homeland 
Security and Governmental Affairs, U.S. Senate: 

For Release on Delivery: 
Expected at 2:30 p.m. EDT:
Tuesday, April 12, 2011: 

Financial Literacy: 

The Federal Government's Role in Empowering Americans to Make Sound 
Financial Choices: 

Statement of Gene L. Dodaro: 
Comptroller General of the United States: 

GAO-11-504T: 

GAO Highlights: 

Highlights of GAO-11-504T, a testimony before the Subcommittee on 
Oversight of Government Management, the Federal Workforce, and the 
District of Columbia, Committee on Homeland Security and Governmental 
Affairs, U.S. Senate. 

Why GAO Did This Study: 

Financial literacy plays an important role in helping ensure the 
financial health and stability of individuals, families, and our 
broader national economy. Economic changes in recent years have 
highlighted the need to empower Americans to make informed financial 
decisions, yet evidence indicates that many U.S. consumers could 
benefit from a better understanding of financial matters. For example, 
recent surveys indicate that many consumers have difficulty with basic 
financial concepts and do not budget. 

This testimony discusses (1) the state of the federal government’s 
approach to financial literacy, (2) observations on overall strategies 
for addressing financial literacy, and (3) the role GAO can play in 
addressing and raising awareness on this issue. This testimony is 
based largely on prior and ongoing work, for which GAO conducted a 
literature review; interviewed representatives of organizations that 
address financial literacy within the federal, state, private, 
nonprofit, and academic sectors; and reviewed materials of the 
Financial Literacy and Education Commission. 

While this statement includes no new recommendations, in the past GAO 
has made a number of recommendations aimed at improving financial 
literacy efforts. 

What GAO Found: 

Federal financial literacy efforts are spread among more than 20 
different agencies and more than 50 different programs and 
initiatives, raising concerns about fragmentation and potential 
duplication of effort. The multiagency Financial Literacy and 
Education Commission, which coordinates federal efforts, has acted on 
recommendations GAO made in 2006 related to public-private 
partnerships, studies of duplication and effectiveness, and the 
Commission’s MyMoney.gov Web site. While GAO’s 2006 review of the 
Commission’s initial national strategy for financial literacy found 
that it was a useful first step in focusing attention on financial 
literacy, it was largely descriptive rather than strategic. The 
Commission recently released a new strategy for 2011, which laid out 
clear goals and objectives, but it still needs to incorporate specific 
provisions for performance measures, resource needs, and roles and 
responsibilities, all of which GAO believes to be essential for an 
effective strategy. However, the Commission will be issuing an 
implementation plan to accompany the strategy later this year and the 
strategy will benefit if the plan incorporates these elements. The new 
Bureau of Consumer Financial Protection will also have a role in 
financial literacy, further underscoring the need for coordination 
among federal entities. Coordination and partnership among federal, 
state, nonprofit, and private sectors is also essential in addressing 
financial literacy, and there have been some positive developments in 
fostering such partnerships in recent years. 

There is little definitive evidence available on what specific 
programs and approaches are most effective in improving financial 
literacy, and relatively few rigorous studies have measured the impact 
of specific financial literacy programs on consumer behavior. Given 
that federal agencies have limited resources for financial literacy, 
it is important that these resources be focused on initiatives that 
are effective. To this end, the Commission’s new national strategy on 
financial education sets as one of its four goals identifying, 
enhancing, and sharing effective practices. However, financial 
education is not the only approach for improving consumers’ financial 
behavior. Several other mechanisms and strategies have also been shown 
to be effective, including financial incentives or changes in the 
default option, such as automatic enrollment in employer retirement 
plans. The most effective approach may involve a mix of financial 
education and these other strategies. 

GAO will continue to play a role in supporting and facilitating 
knowledge transfer on financial literacy. GAO will host a forum on 
financial literacy later this year to bring together experts from 
federal and state agencies and nonprofit, educational, and private 
sector organizations. The forum will address gaps, challenges, and 
opportunities related to federal financial literacy efforts. In 
addition, as part of GAO’s audit and oversight function, GAO will 
continue to evaluate the effectiveness of federal financial literacy 
programs, as well as identify opportunities to improve the efficient 
and cost-effective use of these resources. 

View [hyperlink, http://www.gao.gov/products/GAO-11-504T] or key 
components. For more information, contact Alicia Puente Cackley at 
(202) 512-8678 or cackleya@gao.gov. 

[End of section] 

Chairman Akaka, Ranking Member Johnson, and Members of the 
Subcommittee: 

I am pleased to be here today to testify on this important topic 
during Financial Literacy Month. Senator Akaka, you first sponsored 
Financial Literacy Month in 2004 and have long sought to raise 
awareness of this important issue. I, too, believe that giving 
Americans the information they need to make effective financial 
decisions is key to their well-being, as well as to the economic 
health of our nation. As I stated during my confirmation hearing, I 
hope to use the unique position of the Comptroller General to promote 
greater awareness of the importance of financial literacy in the 
United States. 

Financial literacy plays an important role in ensuring the financial 
health and stability of individuals and families, and economic changes 
in recent years have further highlighted the need to empower all 
Americans to make informed financial decisions. For example, the 
recent financial crisis revealed that many borrowers likely did not 
fully understand the risks associated with alternative mortgage 
products, resulting in substantial increases in defaults and 
foreclosures that continue to expose borrowers to financial risk and 
be a drag on the economy today. Moreover, many Americans face 
challenges in their ability to afford college or other postsecondary 
education. Students and families have several options for financing 
higher education, including federal and private loans and various tax 
preferences.[Footnote 1] Financial literacy is key to helping ensure 
that Americans have adequate information to understand and choose 
wisely among these options, and that students are fully educated about 
their responsibilities to repay any loans. In addition to affecting 
consumers' individual well-being, ensuring sufficient financial 
literacy also has broad public policy implications. Consumers' 
understanding of and decisions about such matters as retirement 
planning or health insurance can affect our nation's policies on 
Social Security benefits, federal health care programs, and other 
pressing economic issues. 

My statement today will discuss (1) the state of the federal 
government's approach to financial literacy; (2) observations on 
overall strategies for addressing financial literacy; and (3) the role 
GAO can play in addressing and raising awareness on this issue. This 
testimony is based largely on selected prior work we have conducted on 
financial literacy.[Footnote 2] In conducting that work, we had 
interviewed representatives of organizations that address financial 
literacy within the federal, state, private, nonprofit, and academic 
sectors. We had also reviewed documents produced by the Financial 
Literacy and Education Commission and benchmarked the Commission's 
national strategy against general characteristics of an effective 
national strategy that we had identified. This testimony also reports 
on some preliminary observations on the results of a literature review 
we are conducting on studies and papers related to the effectiveness 
of financial literacy and education efforts. In addition, we have 
reviewed the Commission's 2011 National Strategy for Financial 
Literacy. We conducted this work from July 2010 through April 2011 in 
accordance with generally accepted government auditing standards. 
Those standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe 
that the evidence obtained provides a reasonable basis for our 
findings and conclusions based on our audit objectives. 

Background: 

There is no single definition for financial literacy, but it has 
previously been described as the ability to make informed judgments 
and to take effective actions regarding current and future use and 
management of money. Financial literacy encompasses both financial 
education and consumers' behavior as it relates to their ability to 
make informed judgments. Financial education refers to the processes 
whereby individuals improve their knowledge and understanding of 
financial products, services, and concepts. However, being financially 
literate refers to more than simply being knowledgeable about 
financial matters--it also entails utilizing that knowledge to make 
informed decisions, avoid pitfalls, and take other actions to improve 
one's present and long-term financial well-being. 

Evidence indicates that many U.S. consumers could benefit from 
improved financial literacy efforts. In a 2010 survey of U.S. 
consumers prepared for the National Foundation for Credit Counseling, 
a majority of consumers reported they did not have a budget and about 
one-third were not saving for retirement.[Footnote 3] In a 2009 survey 
of U.S. consumers by the FINRA Investor Education Foundation, a 
majority believed themselves to be good at dealing with day-to-day 
financial matters, but the survey also revealed that many had 
difficulty with basic financial concepts.[Footnote 4] Further, about 
25 percent of U.S. households either have no checking or savings 
account or rely on alternative financial products or services that are 
likely to have less favorable terms or conditions, such as nonbank 
money orders, nonbank check-cashing services, or payday loans. 
[Footnote 5] As a result of this situation, many Americans may not be 
planning their finances in the most effective manner for maintaining 
or improving their financial well-being. In addition, individuals 
today have more responsibility for their own retirement savings 
because traditional defined-benefit pension plans have declined 
substantially over the past two decades.[Footnote 6] As a result, 
financial skills are increasingly important for those individuals in 
or planning for retirement to help ensure that retirees can enjoy a 
comfortable standard of living. 

The Federal Government's Approach to Financial Literacy Has Been 
Fragmented: 

Federal financial literacy programs and resources are spread widely 
among many different federal agencies, raising concerns about 
fragmentation and potential duplication of effort. As we noted in our 
recent report on overlap, duplication, and fragmentation, in 2009, 
more than 20 different agencies had more than 50 financial literacy 
initiatives under way that covered a number of topics, used a variety 
of delivery mechanisms, and targeted a range of audiences.[Footnote 7] 
This distribution of federal financial literacy efforts across 
multiple agencies can have certain advantages. For example, different 
agencies can focus their efforts on particular subject matter or 
target specific audiences for which they have expertise. However, this 
fragmentation also increases the risk of inefficiency and redundancy 
and highlights the need for strong coordination of these efforts. 
Further, fragmentation of programs across many federal agencies can 
make it difficult to develop a coherent overall approach for meeting 
needs, identifying gaps, and rationally allocating overall resources. 
Because of the fragmentation of federal financial literacy efforts, 
coordination among agencies is essential to avoid inefficient, 
uncoordinated, or redundant use of resources. Identifying potential 
inefficiencies can be challenging because federal financial literacy 
efforts have numerous different funding streams and there are little 
good data on the amount of federal funds devoted to financial 
literacy. Financial literacy efforts are not necessarily organized as 
separate budget line items or cost centers within federal agencies and 
there is no estimate of overall federal spending for financial 
literacy and education, according to the Department of the Treasury. 

In part to encourage a more coordinated response to financial 
literacy, in 2003 Congress created the multiagency Financial Literacy 
and Education Commission and mandated that the Commission develop a 
national strategy. We conducted a review of the Commission in 2006 and 
made recommendations related to enhancing public-private partnerships, 
conducting independent reviews of duplication and effectiveness, and 
conducting usability testing of the Commission's MyMoney.gov Web site. 
[Footnote 8] We subsequently reported that the Commission had made 
progress in cultivating sustainable partnerships with states, 
localities, nonprofits, and private entities, and had acted on our 
recommendation to measure customer satisfaction with its Web site. 
[Footnote 9] The Commission and the Department of the Treasury also 
initiated two independent reviews, as we had recommended, addressing 
overlap in federal activities and the availability and impact of 
federal financial literacy materials. As we have noted in the past, 
the Commission faces significant challenges in its role as a 
centralized focal point: it is composed of many agencies, but it has 
no independent budget and no legal authority to compel member agencies 
to take any action. 

Our 2006 review also found that while the Commission's initial 
national strategy was a useful first step in focusing attention on 
financial literacy, it was largely descriptive rather than strategic. 
In particular, the national strategy was comprehensive to the extent 
of discussing major issues and challenges in improving financial 
literacy and describing initiatives in government, nonprofit, and 
private sectors. However, it did not include a plan for implementation 
and only partially addressed some of the characteristics we had 
previously identified as desirable for any effective national 
strategy. For example, although it provided a clear purpose, scope, 
and methodology, it did not go far enough to provide a detailed 
discussion of problems and risks; establish specific goals, 
performance measures, and milestones; discuss the resources that would 
be needed to implement the strategy; or discuss, assign, or recommend 
roles and responsibilities for achieving its mission. 

However, in December 2010, the Commission released a new national 
strategy that identifies five action areas--policy, education, 
practice, research, and coordination--and clearly lays out a series of 
goals and related objectives intended to help guide financial literacy 
efforts over the next several years. To supplement this national 
strategy, the Commission has said it will be releasing an 
implementation plan for the strategy by the end of this fiscal year. 
While the new national strategy clearly identifies action areas and 
related goals and objectives, it still needs to incorporate specific 
provisions for performance measures, resource needs, and roles and 
responsibilities, which we believe to be essential for an effective 
strategy. The new strategy will benefit if the forthcoming 
implementation plan incorporates these elements, as well as addresses 
the fragmentation of federal financial literacy efforts. 

More recently, the Dodd-Frank Wall Street Reform and Consumer 
Protection Act (Dodd-Frank Act) requires the establishment of an 
Office of Financial Education within the new Bureau of Consumer 
Financial Protection, further underscoring the need for coordination 
among federal agencies on this topic.[Footnote 10] The Dodd-Frank Act 
charges the new office within the bureau with developing and 
implementing a strategy to improve financial literacy through 
activities including opportunities for consumers to access, among 
other things, financial counseling; information to assist consumers 
with understanding credit products, histories, and scores; information 
about saving and borrowing tools; and assistance in developing long-
term savings strategies. This new office presents an opportunity to 
further promote awareness, coordinate efforts, and fill gaps related 
to financial literacy. At the same time, the duties this office is 
charged with fulfilling are in some ways similar to those of the 
separate Office of Financial Education and Financial Access within the 
Department of the Treasury. As noted above, the Dodd-Frank Act charges 
the Bureau of Consumer Financial Protection with developing and 
implementing a strategy on improving the financial literacy of 
consumers--one that is consistent with, but separate from, the 
strategy required of the Commission. Thus, these entities will need to 
coordinate their roles and activities closely to avoid unnecessary 
overlap and make the most productive use of resources. 

Coordination and partnership among federal, state, nonprofit, and 
private sectors are also essential in addressing financial literacy, 
and there have been positive developments in these areas in recent 
years. For example, a recent partnership between the National Credit 
Union Administration, the Department of Education, and the Federal 
Deposit Insurance Corporation aims to improve the financial education 
of millions of students. These three agencies are coordinating to 
facilitate partnerships among schools, financial institutions, federal 
grantees, and other stakeholders to provide effective financial 
education. Additionally, the National Financial Education Network, the 
President's Advisory Council on Financial Capability, and the 
Community Financial Access Pilot all represent examples of progress in 
fostering partnerships among participants in financial education. For 
example, our review in 2009 found that the establishment of the 
National Financial Education Network was a useful initial action to 
facilitate and advance financial education at the state and local 
levels. Similarly, the President's Advisory Council on Financial 
Capability facilitates strategic alliances among federal, private, and 
nonprofit enterprises. 

The Federal Government Must Determine What Works and Focus Resources 
Accordingly: 

Although numerous financial literacy initiatives are conducted by 
federal, state, local, nonprofit, and private entities throughout the 
country, there is little definitive evidence available on what 
specific programs and approaches are most effective. As part of 
ongoing work we are performing in response to a mandated study in the 
Dodd-Frank Act, we are conducting a review of studies that have 
evaluated the effectiveness of financial literacy efforts.[Footnote 
11] More than 100 articles, papers, and studies have been published on 
the general topic of financial literacy since 2000, but our 
preliminary findings have identified only about 20 papers that 
constitute empirically based evaluations on the effectiveness of 
specific financial education programs. In addition, only about 10 of 
these studies actually measured the impact of a program on 
participants' behavior rather than simply identifying a change in the 
consumer's knowledge, understanding, or intent. This distinction is 
important because a change in behavior is typically the ultimate goal 
of any financial literacy program, and changes in behavior do not 
necessarily follow from changes in knowledge or understanding. We are 
currently in the process of analyzing the results of these studies and 
look forward to reporting more fully on our findings this summer. But 
in general, the consensus among a wide variety of stakeholders in the 
field of financial literacy is that relatively little is known about 
what financial literacy approaches are most effective in meaningfully 
changing consumers' financial behavior. 

The limited number of rigorous, outcome-based evaluations of financial 
literacy programs is likely the result of several factors. Because the 
field of financial literacy is relatively new, many programs have not 
been in place long enough to allow for a long-term study of their 
effectiveness; many of the key federal financial literacy initiatives 
were created only within the past 10 years. In addition, experts in 
financial literacy and program evaluation have cited many significant 
challenges to conducting rigorous and definitive evaluations of 
financial literacy programs. For example, measuring a change in 
participant behavior is much more difficult than measuring a gain in 
knowledge, which can often be captured through a simple post-course 
survey. Similarly, financial literacy programs often seek to effect 
change over the long term, which means that effective evaluation can 
require ongoing follow up with participants--a complex and expensive 
process. In addition, discerning the impact of the financial literacy 
program as distinct from other influences, such as changes in the 
overall economy, can often be difficult. 

Nonetheless, given that federal agencies have limited resources, 
focusing federal financial literacy resources on initiatives that work 
is important. Some federal financial literacy programs, such as the 
Federal Deposit Insurance Corporation's Money Smart, have included a 
strong evaluation component, while others have not.[Footnote 12] The 
Financial Literacy and Education Commission and many federal agencies 
have recognized the need for a greater understanding of which programs 
are most effective in improving financial literacy. The Commission's 
original national strategy in 2006 noted, for example, that more 
research and program evaluation are needed so that organizations are 
able to validate or improve their efforts and measure the impact of 
their work. In response, in October 2008, the Department of the 
Treasury and the Department of Agriculture convened, on behalf of the 
Commission, the National Research Symposium on Financial Literacy and 
Education, which discussed academic research priorities related to 
financial literacy. 

Moreover, we are pleased to see that the Commission's new 2011 
national strategy sets as one of its four goals to "identify, enhance, 
and share effective practices." The new strategy sets objectives for 
reaching this goal that include, among other things, (1) encouraging 
research on financial literacy strategies that affect consumer 
behavior, (2) establishing a clearinghouse for evidence-based research 
and evaluation studies, (3) developing and disseminating tools and 
strategies to encourage and support program evaluation, and (4) 
forming a network for sharing research and best practices. These 
measures are positive steps in helping ensure that, in the long term, 
scarce resources are focused efficiently and effectively. At the same 
time, as we have noted in the past, an effective national strategy 
goes beyond simply setting objectives; it also must describe the 
specific actions needed to accomplish goals, identify the resources 
required, and discuss appropriate roles and responsibilities for the 
players involved. We encourage the Commission and its participating 
agencies to incorporate these elements into the national strategy's 
implementation plan, which is slated to be released later this year. 

In addition, it is important to note that financial education is not 
the only approach--or necessarily always the best approach--for 
improving consumers' financial behavior. Alternative strategies or 
mechanisms, sometimes in conjunction with financial education, have 
also been successful in improving financial behavior. In particular, 
insights from behavioral economics that recognize the realities of 
human psychology have been used effectively to design strategies to 
assist consumers in reaching financial goals without compromising 
their ability to choose among different products or approaches. For 
example, one strategy has been to use what are referred to as 
commitment mechanisms, such as having individuals commit well in 
advance to allocating a portion of their future salary increases 
toward a savings plan. Another strategy for encouraging consumers to 
increase their savings has been to use incentives with tangible 
benefits, such as matching funds. In addition, changing the default 
option for enrollment in retirement plans--that is, automatically 
enrolling new employees while giving them the opportunity to opt out--
has led to significant increases in plan participation rates among 
some organizations. The most effective approach to improving 
consumers' financial decision making and behavior may be to use a 
variety of these types of strategies in conjunction with financial 
education. 

GAO Will Continue to Play a Role in Supporting Financial Literacy: 

As I noted during my confirmation hearing, financial literacy is an 
area of priority for me as Comptroller General, and during my tenure, 
I hope to draw additional attention to this important issue. Improving 
financial literacy involves many stakeholders and must be a 
partnership between the federal government, state and local 
governments, the private and nonprofit sectors, and academia. My hope 
is that GAO can play a role in facilitating knowledge transfer among 
these different entities, as well as working with other organizations 
in the accountability community, such as the American Institute of 
Certified Public Accountants. Almost 7 years ago we hosted a forum on 
the role of the federal government in improving financial literacy. 
[Footnote 13] At that forum, public and private sector experts 
highlighted, among other things, the need for the federal government 
to serve as a leader in this area, but they also stressed the 
importance of public-private partnerships. We will host another forum 
on financial literacy later this year to bring together experts in 
financial literacy and education from federal and state agencies, 
nonprofit organizations representing consumers, educational and 
academic institutions, and private sector employers. This forum will 
address the gaps that exist in financial literacy efforts, challenges 
that federal agencies may face in addressing these gaps, and 
opportunities for improving the federal government's approach to 
financial literacy. 

In addition, as part of our audit and oversight function, we will 
continue to conduct evaluations of the efficiency and effectiveness of 
federal financial literacy efforts. Financial literacy plays a role in 
a wide variety of areas that GAO regularly reviews--including student 
loans, retirement savings, banking and investment products, and 
homebuyer assistance programs, to name a few. For example, in work we 
have done on retirement savings, we have made recommendations intended 
to facilitate consumers' understanding of retirement plans, 
disclosures, and any associated fees.[Footnote 14] Additionally, our 
reviews of financial products will continue to focus on consumer 
understanding of these products, as well as strategies for encouraging 
consumers to make sound decisions about them. Moreover, we will 
continue our body of work evaluating various consumer protections, 
which in conjunction with financial education are a key component in 
helping consumers avoid abusive or misleading financial products, 
services, or practices. 

Financial education has its limitations, of course, but it does 
represent an important tool that can benefit both individuals and our 
economy as a whole. On an individual level, better money management 
and financial decisions can play an important role in improving 
families' standard of living and helping them achieve long-term 
financial goals. While personal financial decisions are made by 
individuals and their families, the federal government can play a role 
in helping ensure that its citizens have easy access to financial 
information and the tools they need to make sound decisions. Moreover, 
improving consumer financial literacy can be beneficial to our 
national economy as a whole. Financial markets function best when 
consumers understand how financial service providers and products work 
and know how to choose among them. Our income tax system requires 
citizens to have an adequate understanding of both the tax system 
itself and financial matters in general. Educated citizens are also 
important to well-functioning retirement systems--for example, workers 
should understand the benefit of saving for their retirement to 
supplement any benefits received from Social Security. Finally, our 
nation faces a challenging long-term fiscal outlook, and it is 
important that our citizens understand and are attentive to the fact 
that the federal government faces hard choices that will affect their 
own, and our nation's, economic future. 

Chairman Akaka, Ranking Member Johnson, this completes my prepared 
statement. I would be happy to respond to any questions you or other 
Members of the Subcommittee may have at this time. 

GAO Contact and Staff Acknowledgments: 

For further information about this testimony, please contact Alicia 
Puente Cackley at (202) 512-8678 or at cackleya@gao.gov. Contact 
points for our Offices of Congressional Relations and Public Affairs 
may be found on the last page of this statement. Individuals making 
key contributions to this testimony include Alicia Puente Cackley 
(Director), Jason Bromberg (Assistant Director), Tania Calhoun, Beth 
Ann Faraguna, Jennifer Schwartz, and Andrew Stavisky. 

[End of section] 

Related GAO Products: 

Opportunities to Reduce Potential Duplication in Government Programs, 
Save Tax Dollars, and Enhance Revenue. [hyperlink, 
http://www.gao.gov/products/GAO-11-318SP]. Washington, D.C.: March 1, 
2011. 

Consumer Finance: Factors Affecting the Financial Literacy of 
Individuals with Limited English Proficiency. [hyperlink, 
http://www.gao.gov/products/GAO-10-518]. Washington, D.C.: May 21, 
2010. 

Financial Literacy and Education Commission: Progress Made in 
Fostering Partnerships, but National Strategy Remains Largely 
Descriptive Rather Than Strategic. [hyperlink, 
http://www.gao.gov/products/GAO-09-638T]. Washington, D.C.: April 29, 
2009. 

Financial Literacy and Education Commission: Further Progress Needed 
to Ensure an Effective National Strategy. [hyperlink, 
http://www.gao.gov/products/GAO-07-100]. Washington, D.C.: December 4, 
2006. 

Highlights of a GAO Forum: The Federal Government's Role in Improving 
Financial Literacy. [hyperlink, 
http://www.gao.gov/products/GAO-05-93SP]. Washington, D.C.: November 
15, 2004. 

[End of section] 

Footnotes: 

[1] For example, see GAO, Higher Education: Multiple Higher Education 
Tax Incentives Create Opportunities for Taxpayers to Make Costly 
Mistakes, [hyperlink, http://www.gao.gov/products/GAO-08-717T] 
(Washington, D.C.: May 1, 2008). 

[2] For example, see GAO, Opportunities to Reduce Potential 
Duplication in Government Programs, Save Tax Dollars, and Enhance 
Revenue, [hyperlink, http://www.gao.gov/products/GAO-11-318SP] 
(Washington, D.C.: Mar. 1, 2011); Financial Literacy and Education 
Commission: Progress Made in Fostering Partnerships, but National 
Strategy Remains Largely Descriptive Rather Than Strategic, 
[hyperlink, http://www.gao.gov/products/GAO-09-638T] (Washington, 
D.C.: Apr. 29, 2009); Financial Literacy and Education Commission: 
Further Progress Needed to Ensure an Effective National Strategy, 
[hyperlink, http://www.gao.gov/products/GAO-07-100] (Washington, D.C.: 
Dec. 4, 2006); and Highlights of a GAO Forum: The Federal Government's 
Role in Improving Financial Literacy, [hyperlink, 
http://www.gao.gov/products/GAO-05-93SP] (Washington, D.C.: Nov. 15, 
2004). 

[3] Harris Interactive Inc., prepared for The National Foundation for 
Credit Counseling, "The 2010 Consumer Financial Literacy Survey Final 
Report" (April 2010). 

[4] FINRA Investor Education Foundation, "Financial Capability in the 
United States, Initial Report of Research Findings from the 2009 
National Survey, A Component of the National Financial Capability 
Study" (New York, N.Y.: Dec. 1, 2009). 

[5] Federal Deposit Insurance Corporation (FDIC), "FDIC National 
Survey of Unbanked and Underbanked Households" (Washington, D.C.: 
December 2009). 

[6] GAO, Defined Benefit Pensions: Survey Results of the Nation's 
Largest Private Defined Benefit Plan Sponsors, [hyperlink, 
http://www.gao.gov/products/GAO-09-291] (Washington, D.C.: Mar. 30, 
2009). 

[7] [hyperlink, http://www.gao.gov/products/GAO-11-318SP]. 

[8] [hyperlink, http://www.gao.gov/products/GAO-07-100]. 

[9] [hyperlink, http://www.gao.gov/products/GAO-09-638T]. 

[10] Pub. L. No. 111-203, Title X, § 1013(d), 124 Stat. 1376, 1966 
(2010). The Secretary of the Treasury has designated July 21, 2011, as 
the date the new bureau will begin exercising its new authorities. 75 
Fed. Reg. 57252 (Sept. 20, 2010). 

[11] Pub. L. No. 111-203, Title X, § 1013(d)(7), 124 Stat. 1376, 1966 
(2010). 

[12] Money Smart is a comprehensive national financial education 
curriculum designed to help low-and moderate-income individuals 
outside the financial mainstream enhance their financial skills and 
create positive banking relationships. 

[13] [hyperlink, http://www.gao.gov/products/GAO-05-93SP]. 

[14] GAO, Retirement Savings: Better Information and Sponsor Guidance 
Could Improve Oversight and Reduce Fees for Participants, [hyperlink, 
http://www.gao.gov/products/GAO-09-641] (Washington, D.C.: Sept. 4, 
2009). 

[End of section] 

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